EnGenius EWS385AP User Manual

Neutron Series

Indoor Managed
Access Points

High Performance Reliability

EnGenius’ Neutron Series line of Managed Indoor Access Points
provides wireless connectivity that’s flexible, scalable and reliable for
a broad range of indoor applications.

Whether you are looking to connect a luxury home or ofce or

need to provide ultra-fast Wi-Fi access to a large resort or campus,
Neutron EWS Access Points meet the high density and bandwidth
requirements and features of today’s BYOD users.

Datasheet

Neutron Series Indoor Access Points

Features & Benets

• High-Capacity 11ac Wave 2 Speeds up to 2.6 Gbps

• Tri-Radio & Dual-Radio MU-MIMO Improves Performance, Expands
Capacities

• Beamforming Technology Optimizes Signal, Reception & Reliability

• Remotely Manage 1-1,000+ APs via ezMaster™

• Operate as a Stand-Alone AP or Centrally Manage via Switch

• Versatile 4x4, 3x3 & 2x2 11ac Wave 2 & Wave 1 Models

• No Access Point Licensing or Subscription Fees

• GigE PoE-Compliant Ports Expand Deployment & Power Options

• Low-Prole Ceiling, Wall Plate Designs Blend With Environment

• Mesh Wireless Support Simplies Setup, Optimizes Signals &
Self-Heals (Select Models)

No matter what size network you need to support, Neutron EWS
Access Points are flexible enough to meet your needs. Start small
and grow or go big. Deploy and manage a few or 1,000+ APs
on an unlimited number of networks distributed across various
locations—regardless of their size and infrastructures. Neutron
Series easily scales with your networking needs.

EWS375AP

EWS371AP

EWS385AP

EWS550AP

Ultra-Fast 11ac Wave 2 Speeds

Secure Guest Networks

EnGenius’ 11ac Wave 2 Access Points deliver the highest available
speeds for Wi-Fi devices reaching 2.5 Gbps. Beamforming
technology focuses signals directly to client devices, providing
optimal, reliable reception even in densely crowded environments.
Four spatial streams and dual-concurrent MU-MIMO radio operation
sends beams to multiple users simultaneously, creating increased
network capacity.

Beamforming

Flexibility in Deployment

Neutron’s versatile line of high-performance, managed, indoor
ceiling- and wall-mount access points consist of Tri-band and Dual
Band high capacity 4x4, 3x3 and 2x2 Wave 2 &1 versions. Wall
plate models serve as all-in-one communication “hubs” for in-room

wireless connectivity. Congure APs individually as stand-alone

units, locally manage up to 50 per Neutron Switch or use ezMaster
software to control 1,000+ APs.

Organizations that offer Internet access to patrons or visitors—
notably hotels, retail shops and restaurants—will appreciate
Neutron’s guest network capabilities. Establish a secure guest
network that blocks access to main corporate computers. Create
separate Virtual LANs for increased security, network reliability and
bandwidth conservation.

Power-over-Ethernet Convenience

All Neutron EWS Access Points feature at least one Gigabit PoE port,
enabling placement in discreet locations where power outlets are
scarce or unavailable. Power the APs through a connected Ethernet
cable directly to a Neutron Managed Gigabit PoE+ and SFPt Switch
or with a PoE adapter up to 328 feet from the power source.

Optimize Connectivity With Wireless Mesh On
Selected Models

Utilize mesh access point mode on select Neutron APs for retrot

or new install applications where wire runs are not possible. Mesh’s
smart sensing technology adds devices quickly, optimizes routes
between APs, and automatically self-heals the network in the event
an AP should ever lose connection.

Protected by Advanced Encryption

With Neutron EWS APs, your network is protected from attacks at
multiple levels through advanced wireless encryption standards
such as Wi-Fi Protected Access Encryption and authentication.
Network threats are quickly detected and avoided through rogue AP
detection, email alerts and real-time wireless invasion monitoring,
allowing for immediate action to divert network hacks and other
security threats.

Simplied Deployment & Provisioning

In combination with Neutron Switches and ezMaster Network
Management Software, Neutron EWS APs are automatically
discovered and provisioned. One-click individual or bulk

congurations and upgrades save time. In addition, these access

points are quickly and easily deployed and operated by users with
limited networking experience.

Manage Up to 50 APs with Neutron Switches

In small settings, any Neutron Managed Switch can act as a
wireless controller capable of managing up to 50 Neutron EWS
Access Points. IT administrators have access to all connected
Neutron devices and a full array of Layer 2 management tools.
Choose between 8, 24, and 48-Port PoE+ switch models with flexible
deployment and management options.

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Network Management Software

Flexible Distributed Network Management

ezMaster Network Management Software expands the flexibility
and scalability of Neutron Series EWS Managed Access Points
and Switches.

ezMaster allows organizations, such as branch ofces and

managed service providers, to easily and affordably deploy,
monitor and manage a large number of Neutron APs, Switches
and IP Cameras across geographically diverse properties.
Centrally manage an unlimited number of independent
distributed networks in the same subnet or cross-subnets
from a single, at-a-glance network dashboard, no matter where
they’re located.

Deploy ezMaster locally, remotely or via a Cloud-based service
with or without an onsite controller.

Powerful, Scalable Options

ezMaster scales with your growing business needs. Manage
1,000+ Neutron EWS devices and 10,000+ concurrent users.
Together, Neutron APs, Switches and ezMaster provide a
flexible, fully integrated solution with redundancy support and
future expandability for broader device connectivity.

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System Requirements

Recommended environment for managing up to 500 APs

CPU: Intel® Core™ i7 quad-core or above
RAM: 4 GB minimum
HDD: 500 GB (actual requirement dependent on log size)
OS: Microsoft® Windows® 7 or later + VMware® Player 7.0 or compatible

virtualization software

Recommended environment for managing 1,000+ APs

CPU: Intel® Xeon® Processor E3 or above
RAM: 4 GB minimum
HDD: 500 GB (actual requirement dependent on log size)
OS: Microsoft® Windows® 7 or later + VMware® Player 7.0 or compatible

virtualization software

Browser Requirements

Internet Explorer 10 or better
Firefox 34.0 or better
Chrome 31.0 or better
Safari 8.0 or better

Network Topology Requirements

At sites where APs are deployed: A DHCP-enabled network for APs to
obtain an IP address

Simplied Device Management

ezMaster Network Management Software makes centralized

device management easy. How? Through bulk conguration,

provisioning and monitoring, a comprehensive at-a-glance
network dashboard, rich analytics and reporting, and much
more.

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Software Features

• Centralized Management

- Congure, Managed & Monitor 1,000+ Neutron Devices

- Cross-Network AP Management

- AP Group Conguration

• Access Point Conguration & Management

- Auto Channel Selection

- Auto Tx Power

- Background Scanning

- Band Steering (Auto Band Steering & Band Balancing)

- Client Isolation

- Client Limiting

- Fast Roaming

- L2 Isolation

- LED On/Off Control

- Multiple SSID

- RSSI Threshold

- Secure Guest Network

- Trafc Shaping

- VLAN Isolation

- VLAN Tag

• Comprehensive Monitoring

- Device Status Monitoring

- Floor Plan View

- Map View

- Rogue AP Detection

- System Status Monitoring

- Visual Topology View

- Wireless Client Monitoring

- Wireless Coverage View

- Wireless Trafc & Usage Statistics

• Management & Maintenance

- Mutlti Tenant

- Bulk Firmware Upgrade

- Trafc Shaping

- Captive Portal

- Email Alert

- Kick/Ban Clients

- One-Click Update

- Remote Logging

- Scheduling

- Seamless Migration

- Syslog

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