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©2015 Nelson Heat Tracing Systems www.nelsonheaters.com GA2497 Rev. 2
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Appleton Grp LLC d/b/a Appleton Group. e Appleton, O-Z/Gedney, SolaHD, EasyHeat, Nelson and Emerson logos are registered in the U.S. Patent and Trademark
Oce. EasyHeat, Inc. is a wholly owned subsidiary of Appleton Grp LLC. All other product or service names are the property of their registered owners.
© 2015, Appleton Grp LLC. All rights reserved.
Appendix F - Warranty
Nelson Heat Trace Products
LIMITED WARRANTY AND LIABILITY
Appleton Grp LLC - d/b/a Appleton Group warrants that if there are any
defects in material or workmanship in any heating cable or accessory
during the first year after the date of purchase, we will provide new
products to replace any defective items, or we will refund the purchase
price paid for the accessory or cable, not including any labor or other
installation costs. As an alternate, we may elect to repair the cable or
accessory at our factory with all shipping and other removal costs borne
by the purchaser.
We further warrant that, for a period of twelve (12) months after the
date of performance, any services performed hereunder will be in a
good and skillful manner, based on our understanding of pertinent
technical data as of the date of performance of such services. Appleton
Group’s sole responsibility and liability in the event of any defect, error,
omission, or failure in the services rendered hereunder shall be to
provide corrected services of the type provided for herein, designed to
correct such defect, error, omissions, or failure, and in no event shall
Appleton Group’s liability with respect to such warranty exceed the
amount received by it from the Buyer on account of such services.
Our obligation to provide corrected services, new products, refund the
purchase price, or perform the repair described above is conditioned
upon (a) the installation of the accessory or cable conforming to the
directions set forth in our installation instructions and (b) the accessory
or cable not having been damaged by mechanical or electrical activities
unrelated to the operation of the accessory or cable.
A refund of your purchase price, provision of replacement products,
repair of the accessory or cable or provision of corrected services as
described above, shall be your sole and exclusive remedy for a breach
of this warranty. THESE ARE THE SOLE AND EXCLUSIVE WARRANTIES
GIVEN BY APPLETON GROUP WITH RESPECT TO THE GOODS AND
SERVICES AND ARE IN LIEU OF AND EXCLUDE ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, ARISING BY OPERATION OF LAW OR OTHERWISE,
INCLUDING WITHOUT LIMITATION, MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE WHETHER OR NOT THE PURPOSE OR USE
HAS BEEN DISCLOSED TO NELSON IN SPECIFICATIONS, DRAWINGS OR
OTHERWISE, AND WHETHER OR NOT APPLETON GROUP’S PRODUCTS ARE
SPECIFICALLY DESIGNED AND/OR MANUFACTURED BY NELSON FOR YOUR
USE OR PURPOSE.
This warranty does not extend to any losses or damages due to
misuse, accident, abuse, neglect, normal wear and tear, negligence,
unauthorized modification or alteration, use beyond rated capacity, or
improper installation, maintenance or application. To the extent that you
or your agents have supplied specifications, information, representation
of operating conditions or other data to Appleton Group in the selection
or design of the Goods and the preparation of Appleton Group’s
quotation, and in the event that actual operating conditions or
other conditions differ from those represented by you, any warranties or
other provisions contained herein which are affected by such conditions
shall be null and void.
If within thirty (30) days after your discovery of any warranty defects
within the warranty period, you notify Appleton Group thereof in writing.
Appleton Group shall, at its option, repair, correct or replace F.O.B. point
of manufacture, or refund the purchase price for, that portion of the
Goods found by Appleton Group to be defective. Failure by you to give
such written notice within the applicable time period shall be deemed
an absolute and unconditional waiver of your claim for such defects.
Goods repaired or replaced during the warranty period shall be covered
by the foregoing warranty for the remainder of the original warranty
period or ninety (90) days from the date of shipment of the repaired or
replaced goods, whichever is longer.
This limited warranty does not cover any costs relating to the repair
or replacement of any accessory or cable at the installation site. Our
accessories and cables are not easily accessible. A failed accessory
or cable usually cannot be easily repaired. Replacement of a failed
accessory or cable will require that the materials under which it is
installed be removed to permit replacement of the accessory or cable.
We will not reimburse any costs relating to the repair or replacement of
any accessory or cable at the installation site.
IN NO EVENT, REGARDLESS OF THE FORM OF THE CLAIM OR CAUSE OF
ACTION (WHETHER BASED IN CONTRACT, INFRINGEMENT, NEGLIGENCE,
STRICT LIABILITY, OTHER TORT OR OTHERWISE), SHALL APPLETON
GROUP’S LIABILITY TO YOU AND/OR YOUR CUSTOMERS EXCEED THE
PRICE PAID BY YOU FOR THE SPECIFIC GOODS PROVIDED BY APPLETON
GROUP GIVING RISE TO THE CLAIM OR CAUSE OF ACTION. YOU AGREE
THAT WE SHALL NOT BE LIABLE TO YOU OR YOUR CUSTOMERS FOR ANY
INCIDENTAL, SPECIAL OR CONSEQUENTIAL OR PUNITIVE DAMAGES. No
agent, employee or representative of ours has authority to bind us to
any affirmation, representation or warranty concerning the goods sold
unless such affirmation, representation or warranty is specifically
incorporated by written agreement.
To obtain new products, arrange repair of existing product, or a refund
under this warranty, please contact Appleton Group (800-621-1506)
with a description of the defect and proof of purchase at the address
noted herein.
Appleton Grp LLC - d/b/a Appleton Group
9377 W. Higgins Rd.
Rosemont, IL 60018
CM-2201 Appendices