IMPORTANT
DO NOT REMOVE THIS BAG
OR DESTROY THE CONTENTS
WIRING DIAGRAMS AND SERVICE
INFORMATION ENCLOSED
REPLACE CONTENTS IN BAG
SERVICE DATA SHEET
BC3 TO USER INTERFACE BOARD
36” INDUCTION COOKTOP
NOTICE - This service data sheet is intended for use by persons having electrical
and mechanical training and a level of knowledge of these subjects generally
considered acceptable in the appliance repair trade. The manufacturer cannot
be responsible, nor assume any liability for injury or damage of any kind arising
from the use of this data sheet.
SAFE SERVICING PRACTICES
To avoid the possibility of personal injury and/or property damage, it is important
that safe servicing practices be observed. The following are examples, but without
limitation, of such practices.
1. Before servicing or moving an appliance remove power cord from electrical outlet,
trip circuit breaker to OFF, or remove fuse.
2. Never interfere with the proper installation of any safety device.
PLAQUETTE D'INTERFACE
DE UTILISATEUR
PANNEAU TACTILE
3. GROUNDING: The standard color coding for safety ground wires is GREEN or
GREEN WITH YELLOW STRIPES. Ground leads are not to be used as current
carrying conductors. It is extremely important that the service technician
reestablish all safety grounds prior to completion of service. Failure to do
so will create a potential safety hazard.
4. Prior to returning the product to service, ensure that:
• All electric connections are correct and secure.
• All electrical leads are properly dressed and secured away from sharp edges,
high-temperature components, and moving parts.
• All uninsulated electrical terminals, connectors, heaters, etc. are adequately
spaced away from all metal parts and panels.
• All safety grounds (both internal and external) are correctly and securely
reassembled.
BPE03
GENERATOR BOARD-RIGHT SIDE
CARTE GENERATEUR-COTE DROIT
BPN1
BPN2
BPL2
BPL1
TAB101
B81
TAB102
THERMAL CUT-OUT
COUPE-CIRCUIT THERMIQUE
BC3
BC4
BC5
BC1
B71
FAISCEAU-FIL ROUGE BC1
TAB1
TAB2
BRANCHEZ EN UTILISANT
IDENTIFICATEUR: ADRESSE 2
CONNECT RED JUMPER TO BC1
ID JUMPER: ADDRESS 3
Electronic Surface Element Control (ESEC)
This cooktop is equipped with an Electronic Surface Element
Control (ESEC), which precisely controls the smoothtop cooking
elements at multiple settings. For the user, the elements are
operated by pressing the touch pads located on the control panel
for the desired settings. The control settings are shown in 2-digit
displays.
Hot Surface display message - If any of the induction elements
are hot, the hot surface message (HE) will display and remain ON
until the cooktop cools.
ESEC lockout feature - The Cooktop Lockout features will not
operate when a surface element is ON. Conversely, the surface
elements controlled by the ESEC will not operate when Cooktop
Lockout mode is active. When the control is in Cooktop Lockout
mode, will appear in the display to signify that the surface heating
elements are locked out.
Replacing an induction element
Whenever replacing any induction element use only the screws
supplied with the range to secure the element to the mounting
panel. Never use any other type of screw to attach the induction
element.
* Please note: Electronic boards are very sensitive to static electricity. Static electricity can permanently damage electronic boards.
Before handling these parts, be sure to drain static electricity from
your body by properly grounding yourself.
INDUCTOR-ARRIÈRE GAUCHE
INDUCTOR-AVANT GAUCHE
CORE MAGNETIQUE
(4 TOURS)
INDUCTOR-ARRIÈRE DROITE
ALIMENTATION ÉLECTRIQUE
INDUCTOR-AVANT CENTRE
INDUCTOR-AV. DROITE EXTER.
INDUCTOR-AVANT DROIT INTERNE
BPE03
GENERATOR BOARD-CENTER
CARTE GENERATEUR-CENTRE
BPL1
BPL2
BPN2
BPN1
TAB101
B81
TAB102
THERMAL CUT-OUT
COUPE-CIRCUIT THERMIQUE
BC3
BC4
BC1
BC5
THERMAL CUT-OUT
COUPE-CIRCUIT THERMIQUE
B71
TAB1
TAB2
FAISCEAU-FIL NOIR BC1
BRANCHEZ EN UTILISANT
IDENTIFICATEUR: ADRESSE 2
ID JUMPER: ADDRESS 2
Indicated % Power Notes
0 0 Off
L* 1.5 Keep Warm
1 3 2 5.5 -
2.5 8 3 10.5 -
3.5 13 4 15.5 -
4.5 18 5 21 -
5.5 25 6 31 -
6.5 38 -
CONNECT BLACK JUMPER TO BC1
7 45 8 64 9 100 -
Pb 125-141 Boost
p/n A00498602 Rev A (1408)
BPE03
GENERATOR BOARD-LEFT SIDE
BPL1
BPL2
BPN2
BPN1
CARTE GENERATEUR-COTE GAUCHE
TAB101
BC3
B81
TAB102
Á PLAQUETTE D'INTERFACE DE UTILISATEUR
BC4
BC5
B71
BC1
NE PAS BRANCHER BC1
TAB1
DO NOT CONNECT BC1
TAB2
IDENTIFICATEUR: ADRESSE 2
ID JUMPER: ADDRESS 1
ERROR CODES
UI Display Error Description Corrective Action
1- Cycle power on affected zone. If stuck button comes back while zone is on then proceed.
C11
C15 / C16
C17
C20
Shorted keypad. The defective control
will ashes the error code in its display.
FMEA Error. Replace defective control.
Loss of communication with ID1
Generator Housing Assembly.
2- Verify there is no mechanical interference near the defective control (harness, metallic devices, etc.).
3- Replace defective control.
1- Check communication harness attached to the ID1 Induction Generator Housing. Replace if defective.
2- Verify ID1 Connection is the proper one.
3- Replace ID1 generator.
UI Display Error Description Corrective Action
C43/83/
A3
C44/84/A4Board temperature warning ID1/ID2/
C45/85/
A5
C51/52/
53/54/
55/56
Pot detection sensor fail ID1/ID2/ID3.
ID3.
Board temperature alarm ID1/ID2/ID3.
Element temperature sensor failure ID1/
ID2/ID3.
1- Verify pan is not warped or rusty, pan is proper size for zone, pan is placed correctly.
2- Replace induction generator housing ID1, ID2 or ID3.
1- Ensure customer is not using the cooktop with a dry pan at a high temperature level.
2- Allow zone to cool down and then continue cooking.
1- Ensure customer is not using the cooktop with a dry pan at a high temperature level.
2- Replace induction generator housing ID1, ID2 or ID3.
1- Verify induction temperature sensor is connected properly at B71 or B81 as per wiring diagram.
2- Verify the inductor temperature sensor is installed properly and not damaged (measure approx. 100K
Ohms at room temperature).
3- Replace induction generator housing ID1, ID2 or ID3.
C21
C22
C23
C24 UART communication is lost. Replace Main Control.
C25 Rear Zones I2C lost/error. Check wiring harness to main control board - Replace main control board.
C26 Front Zones I2C lost/error. Check wiring harness to main control board - Replace main control board.
C2A All I2C communication lost. Check wiring harness to main control board - Replace main control board.
C2C All communication lost. Check wiring harness to main control board - Replace main control board.
C2F Bridge Communication Lost. Replace UI controls.
C30/70/
90
C31/71/ 91 Internal generator error ID1/ ID2/ ID3. Replace Induction Generator Housing ID1, ID2 or ID3.
C32/72/
92
C33/73/ 93 Cooling fan blocked ID1/ID2/ID3.
C34/74/ 94 Main AC Phase error ID1/ID2/ID3 Replace generator housing ID1, ID2 or ID3.
C35/75/ 95 Main AC voltage too low ID1/ID2/ID3.
C36/76/ 96
C37/77/ 97
C38/78/ 98 Fan not connected ID1, ID2 or ID3.
C39
C40/80/A0IGBT heat sink sensor error ID1/ID2/
C41/81/A1Induction sensor (coils) defect ID1/ID2/
C42/82/A2General pot detection alarm ID1/ID2/
Loss of communication with ID2
Generator Housing Assembly.
Loss of communication with ID3
Generator Housing Assembly.
Loss of communication between 2 or
more generator.
ID1, ID2 or ID3 will be designated in the display with 30s for ID1, 70s for ID2 and 90s for ID3.
AC input voltage too high in either
ID1, ID2 or ID3 place designated by UI
display.
Power supply defect ID1/ ID2/ID3. Replace Induction Generator Housing ID1, ID2 or ID3.
Internal communication error ID1/ID2/
ID3.
Internal induction generator housing
error ID1, ID2 or ID3.
Conguration mismatch between
generator and UI control.
ID3.
ID3.
ID3.
1- Check communication harness attached to the ID2 Induction Generator Housing. Replace if defective.
2- Verify ID2 Connection is the proper one.
3- Replace ID2 generator.
1- Check communication harness attached to the ID3 Induction Generator Housing. Replace if defective.
2- Verify ID3 Connection is the proper one.
3- Replace ID3 generator.
1- Check communication harness from UI to harnesses and generator to generator.
2- Check ID1 connection to verify that the ID jumper is connected from BC1 to BC5.
1- Verify AC Input voltage at cooktop input (customer wiring) and AC from pole.
2- Verify AC voltage between BPL and PBN connectors should measure 240V AC +- 24V AC.
3- Replace Induction Generator Housing.
1- Verify there is no interference for the fan.
2- Replace generator housing ID1, ID2 or ID3.
1- Check line voltage coming into the house if all zones are showing this error.
2- Replace generator housing ID1, ID2 or ID3.
Replace generator housing ID1, ID2 or ID3.
Replace generator housing ID1, ID2 or ID3.
1- Verify fan is correctly connected at BS1.
2- Replace induction generator housing ID1, ID2 or ID3.
1- Verify if user interface is the right one for that model.
2- Verify if generators are the correct type.
3- If all displays are showing this error replay UI otherwise replace appropriate generator.
1- Verify if the heat sink sensor is installed properly (measure approx. 100kOhm for NTC).
2- Replace generator housing assembly ID1, ID2 or ID3.
1- Verify if the inductor (coils) are connected properly (measure approx. 0Ohm at room temperature).
2- Replace the induction generator housing if 0 ohm otherwise the inductor (coil).
1- Verify pans are the proper type (magnet sticks to the bottom of pan).
2- Verify pan is not warped or rusty, pan is proper size, pan is placed correctly.
3- Replace induction generator housing ID1, ID2 or ID3.
1-Verify harness between switching power supply and main control (UI). Replace harness if defective.
C62 Loss of zero cross at timer input.
C63/64/
65/66/
67/68
ADDITIONAL ERROR (FAULT) CONDITIONS
Symptom or failure Control Display Possible cause or
Pan does not heat up. Normal
Individual buttons
cannot be used or
cannot always be used.
Cooking power too
low or shuts down
prematurely.
H in display when
cooking zone is cold
and switched off.
Element temperature sensor too hot
ID1/ID2/ID3.
Pan too small for
operation.
Flashing "Power
level" and pan
does not heat.
None. Test cables & connec-
None. Fluids spilled or object
Normal
operation
"H" Temperature sensor
proper pan detection
and only works with
low power.
Pan not detected. Check whether the pots or pans are
Induction coil not
correctly connected or
induction coil open.
Distance between coil
and glass ceramic too
large.
tions. Touch control
defective.
lying on control panel
keypads.
Ventilation slots obstructed.
Unsuitable pots (
bottom bent).
Distance between coil
and glass ceramic too
large.
defect.
2- Verify power supply signal at P3 pins 2 & 3 (GND), should measure ~2.8Vdc +/- 0.5Vdc. Replace
switcher.
3- Replace main control.
1- Ensure customer does not use the cooktop with a dry pan at high temperature levels.
2- Verify the inductor temperature sensor is installed properly and not damaged in the proper generator
(measure approx. 100k Ohms at room temperature).
3- Replace induction generator housing ID1, ID2 or ID3.
condition
Suggested Corrective Action
Use larger pan or this pan on a smaller
cooking zone. Refer to owners guide for
proper pan selection.
suitable for induction. Refer to owners
guide for proper pan selection.
Check the coil wire terminal connections.
Ensure that they are properly connected
and tightened. Test continuity of coil (should
be less than 1 ohm).
Check whether the coil is properly positioned
and touching the glass cooktop surface.
1. Follow instructions for proper use of
touch controls. 2. Replace Touch Control.
Clean up spills or remove objects. Restart
cooktop in normal manner.
Clear vent openings.
Follow owners guide for proper pan selection.
Check whether the glass ceramic was
pushed down when being screwed in
position and the coil has been correctly
positioned.
1. Test coil sensor , approximately
100Kohms at room temperature. Replace
coil if resistance is incorrect. 2. Replace
power generator board.