Eizo ColorEdge CG2420 Service Manual

Color Management LCD Monitor
Important
Please read PRECAUTIONS, this User’s Manual, and the Setup Guide (separate volume) carefully to familiarize yourself with safe and effective usage.
• Please refer to the Setup Guide for basic information ranging from connection of the monitor to a PC or external device to using the monitor.
• The latest User’s Manual is available for download from our web site:
http://www.eizoglobal.com
Location of Caution Statement
WARNING
AVERTISSEMENT
WARNUNG
This product has been adjusted specically for use in the region to which it was originally shipped. If operated outside this region, the product may not perform as stated in the specications.
No part of this manual may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, or otherwise, without the prior written permission of EIZO Corporation. EIZO Corporation is under no obligation to hold any submitted material or information condential unless prior arrangements are made pursuant to EIZO Corporation’s receipt of said information. Although every effort has been made to ensure that this manual provides up-to-date information, please note that EIZO monitor specications are subject to change without notice.
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Notice for this monitor

Notice for this monitor
Aside from general purposes like creating documents, viewing multimedia content, this product is also suited to applications such as creations of images and graphics, and digital photo processing, where accurate color reproduction is a priority.
This product has been adjusted specically for use in the region to which it was originally shipped. If the product is used outside the region, it may not operate as specied in the specications.
This product may not be covered by warranty for uses other than those described in this manual.
The specications noted in this manual are only applicable when the following are used:
· Power cords provided with the product
· Signal cables specied by us
Only use optional products manufactured or specied by us with this product.
If you place this product on a lacquer-coated desk, the color may adhere to the bottom of the stand due to the composition of the rubber. Check the desk surface before use.
It takes about 3 minutes (under our measurement conditions) for the performance of electrical parts to stabilize. Please wait 30 minutes or more after the monitor power has been turned on, and then adjust the monitor.
Monitors should be set to a lower brightness to reduce changes in luminosity caused by long-term use and maintain a stable display.
When the screen image is changed after displaying the same image for extended periods of time, an afterimage may appear. Use the screen saver or power save function to avoid displaying the same image for extended periods of time.
If the monitor displays continuously over a long period of time, dark smudges or burn-in may appear. To maximize the life of the monitor, we recommend the monitor be turned off periodically.
Periodic cleaning is recommended to keep the monitor looking new and to prolong its operation lifetime (refer to “Cleaning” (page 4)).
The LCD panel is manufactured using high-precision technology. Although, missing pixels or lit pixels may appear on the LCD panel, this is not a malfunction. Percentage of effective dots: 99.9994% or higher.
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Notice for this monitor
The backlight of the LCD panel has a xed lifetime. When the screen becomes dark or begins to icker, please contact your local EIZO representative.
Do not press on the panel or edge of the frame strongly, as this may result in display malfunctions, such as interference patterns, etc. If pressure is continually applied to the panel, it may deteriorate or damage your panel. (If the pressure marks remain on the panel, leave the monitor with a black or white screen. The symptom may disappear.)
Do not scratch or press on the panel with any sharp objects, as this may result in damage to the panel. Do not attempt to brush with tissues as this may scratch the panel.
When the monitor is cold and brought into a room or the room temperature goes up quickly, dew condensation may occur on the interior and exterior surfaces of the monitor. In that case, do not turn the monitor on. Instead wait until the dew condensation disappears, otherwise it may cause some damage to the monitor.

Cleaning

Attention
Chemicals such as alcohol and antiseptic solution may cause gloss variation, tarnishing, and fading of the cabinet or panel, and also quality deterioration of the image.
Never use any thinner, benzene, wax, and abrasive cleaner, which may damage the cabinet or panel.
The stains on the cabinet and panel surface can be removed by using the provided ScreenCleaner.

To use the monitor comfortably

An excessively dark or bright screen may affect your eyes. Adjust the brightness of the monitor according to the environmental conditions.
Staring at the monitor for a long time tires your eyes. Take a 10-minute rest every hour.
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Contents

Contents
Notice for this monitor ................................................................................. 3
Cleaning .................................................................................................................4
To use the monitor comfortably ..........................................................................4
Contents ........................................................................................................ 5
Chapter 1 Introduction ................................................................................7
1-1. Features......................................................................................................7
1-2. Controls and Functions ............................................................................9
●Front ............................................................................................................9
●Rear ...........................................................................................................10
1-3. EIZO LCD Utility Disk ..............................................................................11
●Disk contents and software overview ........................................................11
●To use ColorNavigator 6 ............................................................................11
1-4. Supported Resolutions ...........................................................................12
●When using digital signal input (DVI-D, DisplayPort, HDMI: PC signal) ....12
*2
●When using digital signal input (HDMI: Video signal
1-5. Setting the Resolution ............................................................................14
●Windows 10 ...............................................................................................14
●Windows 8.1 / Windows 8 / Windows 7 .....................................................14
●Mac OS X 10.8 or later ..............................................................................15
●Mac OS X 10.7 ..........................................................................................15
) .............................13
Chapter 2 Basic Adjustments/Settings .................................................... 16
2-3. Switching the display mode (color mode) ............................................18
●Display Modes ...........................................................................................18
Chapter 3 Advanced Adjustments/Settings ............................................ 19
3-1. Basic Operation of the Setting menu ....................................................19
3-2. Setting Menu Functions ..........................................................................20
●Color ..........................................................................................................20
●SelfCalibration ...........................................................................................25
●Signal Settings...........................................................................................28
●Preferences ...............................................................................................31
●Languages .................................................................................................34
●Information.................................................................................................34
Chapter 4 Administrator Settings ............................................................35
4-1. Basic Operation of the “Administrator Settings” menu ......................35
4-2. “Administrator Settings” Menu Functions ............................................36
Chapter 5 Troubleshooting ....................................................................... 37
5-1. No picture .................................................................................................37
5-2. Imaging problems....................................................................................38
5-3. Other problems ........................................................................................39
5-4. Built-in calibration sensor and SelfCalibration problems ...................40
Chapter 6 Reference ..................................................................................41
2-1. Switch Operation Method .......................................................................16
2-2. Switching Input Signals ..........................................................................17
6-1. Attaching the Optional Arm ....................................................................41
6-2. Attaching/Detaching Cable Holder ........................................................44
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6-3. Connecting Multiple External Devices ..................................................46
6-4. Making Use of USB (Universal Serial Bus) ...........................................47
●Required System Environment ..................................................................47
●Connection Procedure (Setup of USB Function) .......................................47
6-5. Specications ..........................................................................................48
●Dimensions ................................................................................................50
●Main Default Settings ................................................................................52
●Accessories ...............................................................................................52
Chapter 7 Glossary.....................................................................................53
Appendix .....................................................................................................55
Trademark ............................................................................................................55
License / Copyright ............................................................................................56
Contents
FCC Declaration of Conformity .........................................................................57
LIMITED WARRANTY ..........................................................................................59
Recycling Information ........................................................................................68
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Chapter 1 Introduction

Thank you very much for choosing an EIZO color LCD monitor.

1-1. Features

24.0″ widescreen
Wide color gamut display (Adobe® RGB coverage: 99%)
Achieves contrast ratio of 1500:1
A high contrast ratio allows display of crisper black with reduced whiteness. *1 (typical) When “DUE Priority” is set to “Brightness”
Supports a resolution of 1920 × 1200
IPS panel with 89˚ horizontal and vertical wide viewing angles
The time from switching on the monitor until the display is stable has been shortened to approximately 3 minutes
*2 According to EIZO measurement conditions. However, if performing SelfCalibration (page 25), it is necessary to wait at least 30 minutes after turning on the power, in
order to obtain correct measurement results.
Frame synchronization mode supported (23.75 – 30.5 Hz, 47.5 – 61.0 Hz)
Support for three digital signal inputs (DVI-D × 1, HDMI × 1, DisplayPort × 1)
- DisplayPort connector (applicable to 8 bit and 10 bit)
- HDMI connector (applicable to 8 bit, 10 bit, and 12 bit)
Can handle PC signals in HDMI input
*3 Not applicable to audio signals. *4 10 bit and 12 bit are supported only when using HDMI-Video. The maximum screen display is 10 bits.
Color mode function
Reproduces a color temperature, gamma, and gamut compliant with the following standards.
- Adobe® RGB / sRGB
See “Chapter 3 Advanced Adjustments/Settings” (page 19)
Stand with wide range of movement
The monitor can be adjusted to a position where it provides you with a comfortable and less tiring work environment. (Tilt: up 35˚/down 5˚, Swivel: 344˚, Adjustable height: 145 mm (Tilt: 35°), 155 mm (Tilt: 0°))
This product is equipped with a built-in calibration sensor, and supports SelfCalibration in which the monitor executes calibration independently.
See “SelfCalibration” (page 25)
The provided Color Management Software “ColorNavigator 6” enables you to calibrate monitor characteristics and generate color proles
*1
Chapter 1
*2
*3
*3,*4
Introduction
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Chapter 1
See “1-3. EIZO LCD Utility Disk” (page 11)
Introduction
Equipped with a USB Hub function that supports USB 3.0
Achieves high-speed data transfers of up to 5 Gbps, which enables transfers of large amounts of data to and from USB-connected devices in a short amount time. Also, the “CHARGE” USB downstream port supports quick charging, so you can recharge your smartphone or tablet in a short period of time.
See “6-4. Making Use of USB (Universal Serial Bus)” (page 47) and “USB CHARGE Port” (page 32)
Monitor hood is included
Includes a monitor hood that can effectively shield the monitor from the reection of external lighting, such as the reected glare of a uorescent light.
Displays HDCP (High Bandwidth Digital Protection) protected contents.
Attention
Be careful of the following points when using the built-in calibration sensor.
Do not touch the built-in calibration sensor.
It may reduce the measurement accuracy of the built-in calibration sensor, or result in injury or equipment damage.
Attention
A high temperature or high humidity environment may affect the measurement accuracy of the built-in calibration sensor. We suggest storing and using the monitor under the following conditions.
- Temperature 30 ºC or less
- Humidity 70% or less
Avoid storing or using the sensor where it may be exposed to direct sunlight.
Since the measurement result for the built-in sensor may be affected, ensure that the level of ambient light that enters the receiver part of the built-in sensor does not change signicantly during measuring. Do not touch the screen while measurement is in progress.
- The use of the monitor hood is recommended.
- While measuring, do not bring your face or any objects close to the monitor, do not look into the sensor.
- Set the monitor in the environment so that external light does not enter the sensor directly.
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1-2. Controls and Functions

3
2
1
●Front
Approx. 30°
Chapter 1
Introduction
Setting menu
1. Built-in calibration sensor Executes calibration for an independent monitor. SelfCalibration function (page 25))
Attention
Do not touch the sensor as this will affect the measurement accuracy.
2. Operation switches Displays menus. Operate the switches according to the operation guide. The switch indicator is lit white when you turn the power on.
3. Power switch Turns the power on or off. The switch indicator is lit when you turn the power on. The indicator color differs depending on the monitor's operation status. White: Operating Flashing white (quickly twice): Indicates that recalibration is required if the SelfCalibration schedule (page 34) is set. Orange: Power saving mode OFF: Power off
*1 See “3-1. Basic Operation of the Setting menu” (page 19) for how to use.
*1
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●Rear
Chapter 1
Introduction
9
8
11
10
54
4. Main power switch
5. Power connector Connects the power cord.
6. Input signal connectors Left: DVI-D connector / Center: HDMI connector / Right: DisplayPort connector
7. USB upstream port Connects to the USB cable when using software that requires a USB connection, or when using the USB Hub function (page 47).
8. USB downstream port Connects to a peripheral USB device.
9. Handle This handle is used for transportation.
10. Security lock slot Complies with Kensington’s MicroSaver security system.
11. Stand
12. Cable holder
*2 An optional arm (or an optional stand) can be attached by removing the stand section (see “6-1. Attaching the Optional Arm” (page 41)). *3 For details on mounting the cable holder, see “6-2. Attaching/Detaching Cable Holder” (page 44).
*2
*3
Turns the main power on (
The “CHARGE” port
Attention
Firmly grasp and hold the monitor by the bottom while grabbing the handle, and carefully convey the monitor so as not to drop it. Do not hold the sensor section on the front side of the monitor.
Adjusts the height and angle (tilt and swivel) of the monitor.
Attention
Do not hold the sensor section on the front side of the monitor.
Covers the monitor cables.
) or off ( ).
supports quick recharging (page 32).
76
12
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Chapter 1

1-3. EIZO LCD Utility Disk

An “EIZO LCD Utility Disk” (CD-ROM) is supplied with this product. The following table shows the disk contents and an overview of the software programs.
●Disk contents and software overview
The disk includes application software programs for calibration, and the User's Manual. Refer to “Readme.txt” or the “read me” le on the disk for software startup procedures or le reference procedures.
Contents Overview
A “Readme.txt” or “read me” le ColorNavigator 6 An application software for measuring and calibrating monitor characteristics and generating ICC proles (for Windows) and
Apple ColorSync proles (for Macintosh). (The monitor and PC must be connected using the USB cable.)
User’s Manual of this monitor (PDF le)
●To use ColorNavigator 6
Refer to the User’s Manual on the CD-ROM disk in order to install and use the software. When using this software, you will need to connect a PC to the monitor with the supplied USB cable. For details of the USB cable connection, see page 47.
Attention
While using ColorNavigator 6, do not operate the power switch or operation switches on the front side on the monitor.
Introduction
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1-4. Supported Resolutions

The monitor supports the following resolutions.
●When using digital signal input (DVI-D, DisplayPort, HDMI: PC signal)
Resolution Vertical scan frequency
640 x 480 60 Hz
720 x 400 70 Hz
800 x 600 60 Hz
1024 x 768 60 Hz
1280 x 960 60 Hz
1280 x 1024 60 Hz
1600 x 1200 60 Hz
1680 x 1050 60 Hz
1920 x 1080 60 Hz
1920 x 1200
*1 Recommended resolution
*1
60 Hz
Chapter 1
Introduction
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●When using digital signal input (HDMI: Video signal*2)
Chapter 1
Introduction
Resolution
Vertical scan frequency
24Hz 25Hz 30Hz 50Hz 60Hz
640 x 480 - - - -
720 × 480 (480i) - - - -
720 × 480 (480p) - - - -
720 × 576 (576i) - - - -
720 × 576 (576p) - - - -
1280 × 720 (720p) - - -
1920 × 1080 (1080i) - - -
1920 × 1080 (1080p)
*2 To display video signals by HDMI signal input, you must change the monitor settings beforehand.
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1-5. Setting the Resolution

If the resolution is incorrect after connecting the monitor to a PC or if you want to change the resolution, follow the procedure below.
●Windows 10
1. Right-click the mouse anywhere on the desktop except on icons.
2. From the displayed menu, click “Display Settings”.
3. On the “Customize your display” dialog box, click “Advanced display settings”.
4. Select a monitor, then choose a resolution from the “Resolution” pull-down menu.
5. Click the “Apply” button.
6. When a conrmation dialog box is displayed, click “Keep changes”.
●Windows 8.1 / Windows 8 / Windows 7
1. For Windows 8.1 / Windows 8, click the “Desktop” tile on the Start Screen to display the desktop.
2. Right-click the mouse anywhere on the desktop except on icons.
3. From the displayed menu, click “Screen resolution”.
4. Select a monitor, then choose a resolution from the “Resolution” pull-down menu.
5. Click the “OK” button.
6. When a conrmation dialog box is displayed, click “Keep changes”.
Chapter 1
Introduction
Note
If you want to change the size of displayed characters and other items, select “Display” from Control Panel and change the zoom percentage.
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●Mac OS X 10.8 or later
1. Select “System Preferences” from the Apple menu.
2. When the “System Preferences” dialog box is displayed, click “Displays”. (If using Mac OS X 10.8, click “Displays” in “Hardware”.)
3. In the displayed dialog box, select the “Display” tab and select “Change” in the “Resolutions” eld. If the target resolution is not displayed in the list, press and hold the Option key on the keyboard and select “Change”.
4. The list of selectable resolutions is displayed. Select the desired resolution.
5. Your selection will be reected immediately. If you are satised with the selected resolution, close the window.
●Mac OS X 10.7
1. Select “System Preferences” from the Apple menu.
2. When the “System Preferences” dialog box is displayed, click “Displays” for “Hardware”.
3. On the displayed dialog box, select the “Display” tab, then choose a desired resolution in the “Resolutions” eld.
4. Your selection will be reected immediately.When you are satised with the selected resolution, close the window.
Chapter 1
Introduction
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Chapter 2

Chapter 2 Basic Adjustments/Settings

This chapter describes the basic functions that can be adjusted and set by touching the switches on the front of the monitor. For advanced adjustment and setting procedures using the Setting menu, see “Chapter 3 Advanced Adjustments/Settings” (page 19).

2-1. Switch Operation Method

Displaying the operation guide
1.
1. Touch any switch (except ).
The operation guide appears on the screen.
Basic Adjustments/Settings
Adjusting/setting
2.
1. Touch a switch for adjustment/setting.
The Adjustment/Setting menu appears.
2. Use the switches to adjust/set the selected item, and then select to conrm.
Exiting
3.
1. Select or to exit the menu.
2. When no menu is displayed, the operation guide will automatically disappear after a few seconds if no switches are operated.
Note
The contents of the guide will differ depending on the selected menu or status.
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2-2. Switching Input Signals

When a monitor has multiple signal inputs, the signal to display on-screen can be changed. When the input signal is switched, the connector name of the displayed signal appears at the bottom right of the screen.
Chapter 2
Basic Adjustments/Settings
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2-3. Switching the display mode (color mode)

This function allows easy selection of a display mode according to monitor application.
●Display Modes
Color Mode Purpose
Standard Mode Adjust color using the monitor's Setting menu.
Custom Select for conguring color settings according to your preference.
®
Adobe sRGB Suitable for color matching with sRGB compatible peripherals.
Calibration Mode (CAL mode) Adjusts the monitor’s color using the monitor’s SelfCalibration function or the “ColorNavigator 6” color management
CAL1 Displays the screen adjusted by ColorNavigator 6 and SelfCalibration. CAL2 CAL3
RGB Suitable for color matching with Adobe®RGB compatible peripherals.
software.
Chapter 2
Basic Adjustments/Settings
Note
The Setting menu and the Mode names cannot be displayed at the same time.
You can disable specic mode selections. For more information, see “Mode Skip” (page 33).
The adjustment result of ColorNavigator 6 is reected in each of the following modes, depending on the connector used for connecting the monitor and PC.
- CAL1 : DVI
- CAL2 : DisplayPort
- CAL3 : HDMI
The CAL mode cannot be selected for connectors not connected to the PC.
When you install ColorNavigator 6, the application will run as the resident software, and the color mode will become CAL mode. To use other modes, you will need to congure
the settings so that ColorNavigator 6 is not the resident software.
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Chapter 3
Advanced Adjustments/Settings

Chapter 3 Advanced Adjustments/Settings

This chapter describes the advanced monitor adjustment and setting procedures using the Setting menu. For the basic adjustment/setting functions using the switches on the front of the monitor, see “Chapter 2 Basic Adjustments/Settings” (page 16).

3-1. Basic Operation of the Setting menu

Menu display
1.
1. Touch any switch (except ).
The operation guide appears.
2. Select .
The Setting menu appears.
Adjusting/setting
2.
1. Choose a menu to adjust/set with , and then select
.
The Sub menu appears.
2. Choose an item to adjust/set with , and then press .
The Adjustment/Setting menu appears.
3. Adjust/set the selected item with , and then select .
The Sub menu appears.
Selecting and restore the state prior to making changes.
Exiting
3.
1. Select .
The Setting menu appears.
2. Select .
The Setting menu exits.
Note
The contents of the guide will differ depending on the selected menu or status.
during adjustment/setting will cancel the adjustment/setting
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3-2. Setting Menu Functions

●Color
The setting details differ depending on the color mode selected.
When the color mode is Standard Mode (Custom / Adobe®RGB / sRGB)
Each color mode setting status can be adjusted according to personal preference.
Attention
The same image may be seen in different colors on multiple monitors due to their monitor-specic characteristics. Make ne color adjustment visually when matching colors on multiple monitors.
Note
Use the values shown in “cd/m2”, “K” and “%” as a guide only.
Chapter 3
Advanced Adjustments/Settings
Function Adjustable range Description Note
Color Mode Custom
Adobe sRGB CAL1 CAL2 CAL3
Brightness 40 cd/m
400 cd/m
®
RGB
2
to
2
Select the desired mode according to the monitor application. For more information on how to switch modes,
see “2-3. Switching the display mode (color
mode)” (page 18).
Regarding “CAL1 / CAL2 / CAL3”, see page
23.
The screen brightness is adjusted by changing the brightness of the backlight (light source from the LCD back panel).
If the entered value cannot be set, the value will appear in magenta. In such a case, change the value.
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Function Adjustable range Description Note
Temperature Native
4000 K to 10000 K
®
Adobe sRGB
Gamma 1.6 to 2.7
Color Gamut Native
Advanced Set-
Hue -100 to 100 Adjust the hue. Using this function may make some color
tings
Saturation -100 to 100 Adjust the color saturation. Using this function may make some color
Adobe sRGB
Adobe sRGB
®
®
RGB
RGB
RGB
The color temperature can be adjusted. The color temperature is used to express the hue of “White” or “Black” by a numerical value. The value is expressed in degrees “K” (Kelvin). The screen becomes reddish at a low color temperature, and blu­ish at a high color temperature, like the ame temperature.
Specify color temperature in units of 100 K, or select a color temperature that complies with each standard.
Adjust the gamma. The brightness of the monitor varies depending on the input signal, however, the variation rate is not simply proportional to the input signal. The control performed to keep the balance between the input signal and the brightness of the monitor is called “Gam­ma correction”.
You can set the gamma, or select the gamma curve dened by each standard.
Set the color reproduction area (color gamut). “Color gamut” is the range of colors that devices such as monitors, digital cameras and printers can represent. Multiple standards are dened.
Chapter 3
Advanced Adjustments/Settings
When you select “Native”, the original color of the monitor (Gain: 100% for each RGB) is dis­played.
“Gain” allows you to perform more advanced adjustment. When gain is changed, the color temperature is changed to “User”.
The gain preset values are set for each color temperature setting value.
-
When you select “Native”, the original color gamut of the monitor is displayed.
The method of displaying colors outside the monitor’s displayable range within the dened color gamut can be set. For more information,
see “Clipping” (page 22).
gradations unavailable for display.
gradations unavailable for display.
The minimum value (-100) changes the screen to monochrome.
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Function Adjustable range Description Note
Advanced Set­tings
Reset - Resets any color adjustments for the currently selected color
Clipping On
Off
Gain 0% to 100% The brightness of each color component red, green, and blue is
6 Colors -100 to 100 The hue, saturation and lightness can each be adjusted for the
The method of displaying colors outside the monitor’s displayable range within the color gamut specied in accordance with “Color
Gamut” (page 21) can be set.
“On” The range of colors that are displayable on the monitor will be accurately displayed in accordance with the standard. Colors outside the displayable range will be saturated.
“Off” Displays colors with priority on the color gradation rather than the color accuracy. The verti­ces of the color gamut dened in the standard move to a range that can be displayed by the monitor. This allows the closest colors displayable by the monitor to be displayed.
Color gamut displayable by the monitor Color gamut defined by standard Color gamut displayed on screen
called Gain. The hue of “white” can be changed by adjusting the gain.
colors Magenta, Red, Yellow, Green, Cyan, and Blue.
mode back to the default settings.
Chapter 3
The diagrams on the left are conceptual diagrams, and do not display the actual color gamut of the monitor.
This setting will be disabled if “Native” is selected at “Color Gamut” (page 21).
Using this function may make some color gradations unavailable for display.
The gain value changes according to the color temperature.
When gain is changed, the color temperature is changed to “User”.
-
-
Advanced Adjustments/Settings
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