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E-43A
Installation And Service Manual
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EFI E-43A Installation And Service Manual

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Color Controller E-43A
Installation and Service Guide
A guide for service technicians
Replacement parts and specifications are subject to change.
45129688
11 December 2014
© 2014 Electronics For Imaging
CONTENTS
CONTENTS
CONTENTS 3
INTRODUCTION 9
Document conventions 9
About the E-43A 9
How the E-43A operates 9
Before you service the E-43A 10
Tools you will need 11
Precautions 11
INSTALLING HARDWARE 15
Installation sequence 15
Checking the customer site 16
Copier/printer readiness 16
Setting customer expectations 17
Unpacking the E-43A 18
Connecting the E-43A 19
Connecting the monitor, keyboard, mouse, and power 20
Connecting to the copier/printer and the network 21
Configuring a static IP address for the E-43A 23
Completing installation and starting up 24
CONTENTS 4
USING THE E-43A 25
Using the E-43A control panel 25
Buttons 26
Activity light 26
E-43A Functions menu 27
Using the copier/printer touch panel 28
Main tab 28
PrintMe tab 29
Job List tab 29
Tools tab 2 9
Scan tab 29
Fiery tab 30
Printable Info menu 31
Network status LEDs 32
Starting, shutting down, restarting, and rebooting 32
Power synchronization 35
REPLACING PARTS 38
Overview 38
E-43A overview diagrams 39
Accessing internal components 43
Shutting down the system 43
Opening the E-43A 44
Removing and replacing boards 48
Printer interface board 49
User interface board assembly 50
Motherboard 54
Motherboard replacement overview 55
Removing the motherboard 56
Replacing the motherboard 59
Verifying new motherboard installation, and transferring options and BIOS information 63
CONTENTS 5
Replacing parts on the motherboard 65
DIMMs 65
CPU 66
Battery 70
Jumpers 71
Fan 72
Power supply 73
Hard disk drive 75
Switch bank assembly 80
DVD drive 84
Restoring and verifying functionality after service 86
SYSTEM SOFTWARE INSTALLATION 87
Before installing system software 87
Using the Fiery System Installer 89
Back up with Fiery System Installer 89
Restore with Fiery System Installer 90
Restore with bootable media 91
Platform Utilities 91
Changing the factory default language 92
Installing system software 92
System updates 95
Check for Product Updates (Software Downloads Site) 96
CONTENTS 6
TROUBLESHOOTING 98
Preliminary on-site checkout 98
Checking external connections 99
Checking internal components 99
Inspecting the system 100
Normal startup sequence 103
Error messages and conditions 104
SPECIFICATIONS 115
Hardware features 115
Physical specifications 115
Networking and connectivity 115
Safety and emissions compliance 116
Safety approvals 116
EMI/EMC approvals 116
SERVICING THE E-43A WITH FURNITURE 117
Procedures 117
INDEX 127
LIST OF FIGURES 7
LIST OF FIGURES
LIST OF FIGURES
FIGURE 1: E-43A functional diagram 10
FIGURE 2: Space requirement for the E-43A 16
FIGURE 3: Affixing the decal to the copier/printer 19
FIGURE 4: Front and connector panel 20
FIGURE 5: Straight-through and crossover Ethernet cables 21
FIGURE 6: Printer and E-43A cable connection 22
FIGURE 7: E-43A control panel 25
FIGURE 8: E-43A Functions menu 27
FIGURE 9: The copier/printer touch panel 28
FIGURE 10: USB connection between copier/printer and E-43A 36
FIGURE 11: Front and connector panel 39
FIGURE 12: Internal side view 40
FIGURE 13: Exploded view of components 41
FIGURE 14: Power and data cable connections 43
FIGURE 15: Removing/replacing the side panels 45
FIGURE 16: Removing/replacing the front panel 46
FIGURE 17: Removing/replacing the top panel 47
FIGURE 18: Printer interface board (component side) 49
FIGURE 19: J102 connector on the printer interface board 50
FIGURE 20: Diagram of the user interface board (front and back) 51
LIST OF FIGURES 8
FIGURE 21: Removing/replacing the user interface board 52
FIGURE 22: Removing/replacing the UIB buttons 53
FIGURE 23: Motherboard 57
FIGURE 24: CPU cooling assembly 67
FIGURE 25: Removing/replacing the CPU 69
FIGURE 26: Motherboard battery 71
FIGURE 27: Removing the fan 72
FIGURE 28: Removing/replacing the power supply 74
FIGURE 29: Removing/replacing the hard disk drive bracket 77
FIGURE 30: Removing/replacing the hard disk drive from/in the hard disk drive bracket 78
FIGURE 31: Component sled with switch bank assembly 80
FIGURE 32: Removing/replacing the component sled from the chassis 81
FIGURE 33: Removing/replacing the switch bank assembly 82
FIGURE 34: Removing/replacing the DVD drive 85
FIGURE 35: Normal startup sequence 103
FIGURE 36: E-43A installed on the furniture 117

INTRODUCTION

Document conventions

NOTE: The NOTE format highlights important messages and additional information.
INTRODUCTION 9
This document includes information about servicing the E-43A. In this document, the Color Controller E-43A is referred to as “the E-43A.”
The WARNING icon indicates a warning concerning operations which, if not performed correctly, may lead to death or injury. To use the E-43A safely, always pay attention to WARNING icons and messages.
The CAUTION icon indicates a caution concerning operations which, if not performed correctly, may lead to injury. To use the E-43A safely, always pay attention to CAUTION icons and messages.
The IMPORTANT icon indicates operational requirements and restrictions. To operate the E-43A correctly and avoid damage to the E-43A or other property, always pay attention to IMPORTANT icons and messages.

About the E-43A

The E-43A adds computer connectivity and highly efficient PostScript and PCL printing ability to the Pro C7110/C7100 copier/printer.
With the E-43A, customers can use the copier/printer as a PostScript printer and scanner. Once it is connected to the copier/printer through the network, customers can print to the E-43A from supported client computers on the network.
The E-43A ships with software pre-installed so that customers can use it immediately. However, as part of servicing the E-43A, you may need to reinstall software.

How the E-43A operates

When a customer prints, the motherboard and printer interface board process image data. The printer interface board is a custom board and allows the E-43A to communicate with the copier/printer. The CPU controls the transfer of image data to and from the motherboard and runs the PostScript interpreter. DIMMs hold image data during printing.
The interpreter rasterizes the page description file and compresses the image pattern into memory using compression technology. The interpreter outputs the compressed raster data through the image frame buffer memory to the printer interface board. The raster data is sent to the copier/printer, which then renders the image on paper at maximum speed.
INTRODUCTION 10
E-43A
Display
VGA
DVI-I (VGA
Signaling)
SATA0DVD
SATA1HDD
Motherboard
CPU
PCH
DIMM(s)
PCI-E Slot x16
Video Card
RJ45
USB 2.0 (x2)
RJ45
USB Type A
Printer
Ethernet - Scan
Keyboard, Mouse
Ethernet - Network
FIGURE 1: E-43A functional diagram

Before you service the E-43A

Before you service the E-43A, it is strongly recommended that you make sure that you have the required tools (page 11) and carefully review all precautions.
Also, keep in mind that the most common cause of a hardware problem is a faulty or loose connection. Before you replace an expensive component, check internal and external connections (see page 39).
User Interface
Board (UIB)
Network
Computers
INTRODUCTION 11

Tools you will need

To install or service the E-43A, you will need the following tools and parts:
• ESD wrist grounding strap and antistatic mat
• Flathead screwdriver
• #0, #1, and #2 Phillips head screwdrivers
• Needlenose pliers
• E-43A documentation, including the customer media pack and any related service bulletins
Avoid touching magnetic tools to storage media such as hard disk drives. Contact between magnetic tools and magnetic storage media may result in data corruption.

Precautions

This section includes information about how to safely operate and service the E-43A and how to avoid damage to E-43A components.
Report shipping damage
If there is evidence of shipping damage, save the shipping boxes and damaged parts. Call the shipper immediately to file a claim and notify your authorized service/support center.
Do not change an existing network
The E-43A is probably connected to an existing Local Area Network (LAN) based on Ethernet hardware. The network is the link between the customer’s computer, existing laser printers, and other prepress equipment. Never disturb the LAN by breaking or making a network connection, altering termination, installing or removing networking hardware or software, or shutting down networked devices without the knowledge and express permission of the site administrator.
Do not assign an IP address to the E-43A
Only the site administrator should assign an IP address to a network device, including the E-43A. If you enter an incorrect IP address for the E-43A, errors may occur on connected devices.
Handling boards
When handling a printed circuit board, do not bend it. Hold it by opposing edges, rather than by the corners.
Handling the hard disk drive
To ensure that you do not damage the hard disk drive, do the following:
• Follow electrostatic discharge (ESD) precautions.
• Keep magnets and magnetic-sensitive objects away from the hard disk drive.
INTRODUCTION 12
• Do not loosen or remove the screws on the top of the hard disk drive. Doing so voids the warranty.
• Handle the hard disk drive by its sides and avoid touching the printed circuit board.
• Do not drop, jar, or bump the hard disk drive.
• Before you remove or install a hard disk drive, allow it to reach room temperature.
Avoid magnets
Keep magnets and magnetic-sensitive objects away from electronic components, especially the hard disk drive.
Avoid fan blades
The E-43A contains hazardous moving parts. When servicing the E-43A, keep away from moving fan blades.
Use caution with sharp edges
The edges of some E-43A components are sharp.
Electrostatic discharge
When you work with electronic components, electrostatic discharge is a concern since it can destroy circuits, or damage them, reducing their life span. The area around the copier/printer is most likely not static-free, and electrostatic discharge could occur.
Do the following to avoid damage due to electrostatic discharge:
• Work on a grounded antistatic mat.
• Wear an antistatic wristband, attached to the same location as the antistatic mat.
• Before you remove an electronic component from the shipping box, touch a metal area of the copier/printer to discharge static from your body.
• After you remove an electronic component from the shipping box, place it face up on a grounded antistatic surface.
• Leave electronic components in antistatic bags until you are ready to use them.
• Do not walk on carpet or vinyl while carrying an electronic component, unless it is in an antistatic bag.
• If you remove an electronic component from the copier/printer, immediately place it in an antistatic bag.
The power cable
Observe the following guidelines:
• Only use the power cable that shipped with the E-43A or an appropriate replacement power cable. For replacement parts, see your authorized service support center.
• Before you open the E-43A, unplug the E-43A.
INTRODUCTION 13
• Keep the power cable away from foot traffic.
• Do not place objects on the power cable.
• Do not plug the E-43A into a 2-hole, ungrounded outlet by means of a 3-prong adapter.
• Do not plug the E-43A into a circuit connected to heating or refrigeration equipment (including a water dispenser).
• Do not plug the E-43A into a switchable outlet.
• Do not pull the cable to unplug the E-43A. Instead, pull the plug.
• Do not tamper with or disable the power cable grounding plug.
• Do not use an extension cord.
Do not bring liquids near the E-43A
If liquid spills on the E-43A, immediately unplug the E-43A.
Do not open the power supply
For more information about the power supply, see “Power supply” on page 73.
Do not open the hard disk drive
For more information about the hard disk drive, see “Hard disk drive” on page 75.
Lift the E-43A carefully
To avoid injury, do not lift the E-43A without assistance.
The E-43A weighs approximately 20kg. At least two persons are required to move the device.
Never lift the E-43A by grasping the top panel. The top panel does not support the weight of the E-43A.
ATTENTION: Ne jamais soulever le serveur d’impression par sa partie supérieure : celle-ci ne peut pas supporter le poids du système.
AVVERTENZA: Il server di stampa non deve essere mai sollevato afferrandolo dal pannello superiore, in quanto quest’ultimo non può
sostenere il peso dell’intero sistema.
WAR NUN G: Heben Sie den Druckserver nicht an der oberen Gehäuseabdeckung an. Die obere Gehäuseabdeckung ist nicht dafür ausgelegt, das Gesamtgewicht des Systems zu tragen.
ADVERTENCIA: No levante nunca el servidor de impresión agarrándolo por el panel superior. El panel superior no soporta el peso del sistema.
ADVERTÊNCIA: Nunca erga o servidor de impressão pelo painel superior. O painel superior não suporta o peso do sistema.
WAARSCHUWING: Til de afdrukserver nooit op door het bovenpaneel vast te nemen. Het bovenpaneel kan het gewicht van het
systeem niet dragen.
Power supply cord notice
The power supply cord is used as the main disconnect device. Ensure that the power outlet is located/installed near the equipment and is easily accessible.
INTRODUCTION 14
Lithium battery notice
There is a danger of explosion if the battery is replaced with an incorrect type. Replace a battery only with the same type recommended by the manufacturer. Dispose of used batteries according to local regulations.
Short circuit protection
This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240 VAC, 10A international) is used on the phase conductors (all current-carrying conductors).
INSTALLING HARDWARE 15

INSTALLING HARDWARE

Installation problems are easier to avoid and diagnose if you proceed from the component to the system level and verify functionality at each stage. The following procedure should take place:
•Preparing for hardware installation or service procedures (see page 10)
• Installation sequence (see page 15)
• Checking the customer site (see page 16)
• Unpacking the E-43A (see page 18)
• Installing the E-43A and connecting it to the copier/printer and the network (see page 19)
• Completing the installation (see page 24)
– Print a Test Page and a Configuration page.
– If the E-43A requires a static IP address (for example, in a non-DHCP network
environment), work with the network administrator to configure it as described on page 23.
– Remind the site administrator to install the current user software on networked
computers that print to the E-43A (see Printing and Utilities, which are part of the user documentation set.

Installation sequence

Because the E-43A is a node on the customer’s computer network, make sure that you coordinate your scheduled installation with the network administrator at the customer site. For Network Setup information, refer the network administrator to Configuration and Setup, which is part of the user documentation set.
NOTE: You can change the default language that is preinstalled at the factory using the
Configure tool available through Command WorkStation and WebTools. Start Configure, choose Fiery Server > Regional Settings > Server Language, and then click Save, and then reboot the E-43A.
1 Check installation requirements and verify site conditions.
If possible, obtain verification that the network is operational (see page 16).
2 Unpack the E-43A (see page 18).
3 Connect the monitor, keyboard, mouse, and furniture to the E-43A if applicable.
For more information on setting up the furniture, see Furniture, 19-inch Monitor, Keyboard, and Mouse for PRO Series.
4 Connect the interface cables (see page 21).
• Network cable (upper RJ-45)
• Crossover Ethernet cable (lower RJ-45)
INSTALLING HARDWARE 16
5 (Optional) If the E-43A requires a static IP address (for example, in a non-DHCP network
environment), work with the network administrator to configure it (see page 23).
6 Complete the installation (see page 24).
Remind site administrator to install current user software on networked computers that print to the E-43A (see Printing and Utilities, which are part of the user documentation set).

Checking the customer site

Before you install the E-43A, check site conditions and inform the customer of any installation requirements.
20cm+ (8 in.)
Connector panel
E-43A
20cm+ (8 in.)
Side panel
FIGURE 2: Space requirement for the E-43A

Copier/printer readiness

• Is the copier/printer configured for use with the E-43A? (For the proper settings, see the documentation that accompanies the copier/printer.)
• Is space available near the copier/printer for the E-43A and the furniture?
Make sure that adequate space is available for the E-43A and the furniture. Allow enough space at the connector panel for the cables to route easily and at the side panel so that the E-43A does not interfere with use of or service to the copier/printer (such as clearing a paper jam). You may need to move the copier/printer away from the wall so that the interface connectors are accessible.
• Does the copier/printer require service or adjustments?
Print the copier/printer Test Page before you install the E-43A.
If the image indicates that the copier/printer needs adjustment, inform the customer. After getting approval, complete the necessary copier/printer service.
Power
• Is a dedicated, grounded electrical outlet for the E-43A available near the copier/printer?
Locate the grounded electrical outlet that will supply power to the E-43A. Do not run the E-43A and the copier/printer on the same circuit. If the customer has provided one, use a surge suppressor for the E-43A.
INSTALLING HARDWARE 17
Network
• Make sure that the network is available at the time set for installation.
• Verify with the network administrator that the network is functioning before you attach the E-43A.
• Make sure that the configuration requirements specified in Configuration and Setup (which is part of the user documentation set) have been met for remote computers and the network.

Setting customer expectations

When the site is ready, installation of the E-43A takes about one hour. Inform the customer of the following:
• Some nodes on the network may be unavailable for up to one hour.
• The copier/printer may be unavailable for up to one hour.
• The network administrator must be available during the installation for network
connectivity.
Equipment downtime and impact on the network can be minimized if the network administrator installs a network connector for the E-43A and confirms network functionality with the connector in place before the date scheduled for the E-43A installation.
• The network administrator must make a networked computer available during the
installation. The appropriate software must be installed in advance. Documentation for the networked computer and network operating software should be available.
• The network administrator must install the user software shipped with the E-43A onto
networked Windows and Mac OS computers that print to the E-43A (user documentation is also included).
NOTE: This document covers hardware installation and service and provides general
information about connecting the E-43A to the customer’s network. Network Setup and configuration information exceeds the scope of this document. For Network Setup and configuration information, refer the network administrator to Configuration and Setup, which is part of the user documentation set.
INSTALLING HARDWARE 18

Unpacking the E-43A

The E-43A is assembled and shipped from the factory with all necessary cables (except the network cable) and documentation.
Before you unpack the E-43A, it is strongly recommended that you review all “Precautions”
on page 11 to avoid injury or damage to the E-43A.
• The E-43A weighs approximately 20Kg. Be careful when moving the device.
• Never lift the E-43A by grasping the top panel. The top panel does not support the weight of the system.
AVERTISSEMENT: Ne jamais soulever le serveur d'impression par sa partie supérieure : celle-ci ne peut pas supporter le
poids du système.
AVVERTENZA: Il server di stampa non deve essere mai sollevato afferrandolo dal pannello superiore, in quanto
quest'ultimo non può sostenere il peso dell'intero sistema.
WARNUNG: Heben Sie den Druckserver nicht an der oberen Gehäuseabdeckung an. Die obere Gehäuseabdeckung ist
nicht dafür ausgelegt, das Gesamtgewicht des Systems zu tragen.
ADVERTENCIA: No levante nunca el servidor de impresión agarrándolo por el panel superior. El panel superior no
soporta el peso del sistema.
AVISO: Nunca erga o servidor de impressão pelo painel superior. O painel superior não suporta o peso do sistema.
WAARSCHUWING: Til de afdrukserver nooit op door het bovenpaneel vast te nemen. Het bovenpaneel kan het gewicht
van het systeem niet dragen.
TO UNPACK THE E-43A
It is strongly recommended that you save all packing materials in case you need them later (for example, if you discover something is damaged and need to return it). Do not immediately discard packing materials.
1 Open the box and remove the packing material.
Save the original boxes and packing material, in case you need to transport the E-43A at a later date.
2 Remove the contents from the top container. Inspect the contents for visible damage.
3 Set aside the remaining components from the top container.
4 Remove the top container and any packing material.
5 Carefully lift the E-43A out of the box.
If you notice shipping damage to any component, save the shipping container, in case the carrier needs to see it. Call the carrier immediately to report the damage and file a claim.
6 Give the media pack to the customer or network administrator.
Let the customer or network administrator know that in order to take full advantage of the E-43A, the user software must be installed on computers that will print to the E-43A.
INSTALLING HARDWARE 19
7 Locate the EFI/Fiery decal in the shipping container and affix it to the copier/printer as
shown.
EFI/Fiery decal
FIGURE 3: Affixing the decal to the copier/printer

Connecting the E-43A

You are now ready to make the following connections:
• (Optional) Monitor, keyboard, and mouse
NOTE: The Fiery Integrated Workstation is an option.
• (Optional) Additional printer interface board for specialty color support
For details on installing the additional printer interface board, see the documentation provided with the option kit.
• Power cable connection
• Network cable connection
• Crossover Ethernet cable connection
For more information on connecting cables, see page 38.
Key
1 Control panel 2DVD drive
3 Eject button 4 Power button 5Reset button
NOTE: Use the reset button
only if the system is unresponsive to keyboard or mouse actions.
6 Type A USB port 7 Type A USB port 8 Power connector 9 Power switch
|: Power On
O: Power Off 10 Network port (Upper RJ-45) 11 Monitor (DVI) port 12 Type A USB ports 13 printer interface port
(crossover Ethernet port)
and Type A USB ports 14 Type B USB port on the
printer interface board 15 OFF/ON switch for power
synchronization
INSTALLING HARDWARE 20
1
2
4
Front panel
3
5
6 7
8
9
11
14
10
12 13
15
Connector panel
FIGURE 4: Front and connector panel

Connecting the monitor, keyboard, mouse, and power

Before using the E-43A, connect the monitor, keyboard, mouse, and power to the E-43A if applicable.
TO CONNECT THE MONITOR, KEYBOARD, MOUSE, AND POWER
NOTE: For detailed information about the monitor, keyboard, and mouse, see the
documentation that accompanies those products.
1 Make sure that the E-43A is installed in the furniture and that the monitor is securely
attached to the top of the E-43A.
For more information, see the assembly instructions that accompany the furniture.
2 Place the keyboard in the keyboard tray on the underside of the furniture table top. Place the
mouse on the table top.
3 Connect the keyboard and mouse cables to the USB ports on the E-43A connector panel.
4 If the monitor cable is not already attached to the monitor, attach the cable that matches the
connector on monitor port on the E-43A. If necessary, use the port adapter included in the furniture kit to connect the monitor cable.
INSTALLING HARDWARE 21
5 Connect the monitor power cable to the back of the monitor (some monitors may already
have this cable attached). Connect the other end of the cable to a wall outlet.
Be sure to use the appropriate power cable for your regional outlet type.
6 Connect the recessed end of the E-43A power cable to the power connector to the E-43A
connector panel. Connect the other end of the cable to a wall outlet.

Connecting to the copier/printer and the network

Connect the E-43A to the copier/printer and the network to enable print and network connectivity.
TO CONNECT TO THE COPIER/PRINTER
1 Make sure that the E-43A and the copier/printer are powered off.
Do not fold the printer interface (Data Transfer Unit) cables. When you bundle up the cable, make a circle with the radius of 10cm (4 inches) or more.
Align cables side by side
and examine wires.
2 Connect the crossover Ethernet cable to the lower RJ-45 port on the E-43A and the copier/
printer.
NOTE: The straight-through network cable at the customer site and the crossover Ethernet
cable included with the E-43A look similar, but are not interchangeable. Make sure that you connect the crossover Ethernet cable to the lower RJ-45 port on the E-43A connector panel.
Straight-through cable: wire arrangements are identical on both connectors
1
234
1
234
1
=
=
234
3
412
crossover Ethernet cable: wire arrangements are different
FIGURE 5: Straight-through and crossover Ethernet cables
NOTE: To prevent risk of cross-talk, make sure the crossover Ethernet cable does not touch the
power cables for the system. Image quality problems or E-43A shutdowns could result.
INSTALLING HARDWARE 22
copier/printer connector panel E-43A connector panel
FIGURE 6: Printer and E-43A cable connection
3 (Optional) If you enable the power synchronization feature, connect the E-43A and the
copier/printer using the USB cable.
See “Power synchronization” on page 35 for more information.
TO CONNECT TO THE NETWORK
1 Make sure that the E-43A is powered off.
2 Make sure that the network cable is connected to the customer site network.
3 Connect the network cable to the upper RJ-45 network port on the back of the E-43A.
The E-43A provides twisted pair connectivity to an Ethernet network. When the network cable is connected, the Ethernet interface automatically detects the speed of the network environment. Depending on your network speed, the following unshielded twisted pair (UTP) network cables are supported:
• 10BaseT: Category 3 or higher
• 100BaseTX: Category 5 or higher (4-pair/8-wire, short-length)
• 1000BaseT: Category 5e or higher (4-pair/8-wire, short-length)
INSTALLING HARDWARE 23
After power on, the network administrator should perform Network Setup, verify the network connection, verify that the E-43A appears in the list of digital presses, and then print a few test documents from a networked computer that will use the E-43A. For more information, see Configuration and Setup, which is part of the user documentation set.
NOTE: The straight-through network cable at the customer site and the crossover Ethernet
cable included with the E-43A look similar, but are not interchangeable. Make sure that you connect the network cable to the upper RJ-45 port on the E-43A connector panel (see
page 38).

Configuring a static IP address for the E-43A

If the customer requires the E-43A to be configured with a static IP address (for example, in a non-DHCP network environment), obtain a valid static IP address from the network administrator and configure the E-43A.
TO CONFIGURE A STATIC IP ADDRESS FOR THE E-43A
1 Press Home button on the copier/printer operational panel.
2 From the Home screen of the copier/printer touch panel, select Fiery. If the Fiery icon does
not display, press the button on the upper right corner of the screen to switch to the icon view.
3 Press the Fiery tab.
4Press Setup.
5 On the Login screen, press Password. Enter Fiery.1. Press OK.
Ty p e Fiery.1 exactly as shown. The password is case-sensitive; for example, fiery.1 will not work.
6 On the Setup screen, do the following:
• Press WINS. If enabled (yellow), press Use WINS to disable this feature. Press Save.
• Press DNS. If enabled (yellow), press Get DNS address automatically to disable this feature. Press Save.
• Press IP Address. Enter an IP address. Press Save.
• Press IPv4 Address. Press Manual Configuration.
7 On the Manual Configuration screen, do the following:
• In the IP Address field, enter an IPv4 address. Press OK.
• In the Subnet Mask field, enter a subnet mask IP address. Press OK.
• In the Default gateway field, enter a default gateway IP address. Press OK.
• When done, press Save. Press Go Back.
8 On the Setup screen, press Exit Setup.
9 Press Reboot Now.
INSTALLING HARDWARE 24

Completing installation and starting up

To finish the installation of the E-43A at the customer site, make sure to do the following:
1 Make sure that the copier/printer is powered on.
If the power synchronization is set to ON, the E-43A will start automatically. Proceed with
step 3.
2 Power on the E-43A (see page 32).
Make sure that the power cord is attached and that the power switch on the connector panel is in the ON position(|). Press the power button button. The power supply automatically senses the correct voltage.
3 Wait for the system to power on and for the E-43A Info screen to reach Idle.
NOTE: If the message “Check power and cable” displays on the copier/printer copier/printer
touch panel, verify that the copier/printer interface cable is connected correctly to the copier/ printer and the E-43A.
4 Perform any required system software upgrades.
() on the front panel once and release the
For instructions, see the documentation that accompanies the E-43A service upgrade.
Updates to Fiery Server Software may be available for the E-43A from a variety of sources (for example, System Updates (see page 95), patches provided on CD, or patches downloaded by the customer).
Windows operating system updates should be obtained from Microsoft directly. Because such updates are available directly from Microsoft, EFI does not maintain or provide them via the System Updates feature.
5 Print a Test Page and a Configuration page and ask the customer to verify the output.
6 If the E-43A requires a static IP address (for example, in a non-DHCP network environment),
work with the network administrator to configure it as described on page 23.
7 Change the factory default language, if needed.
For more information on changing the factory default language, see page 92.
8 Ask the network administrator to perform Setup and to print some test documents over
the network.
9 Store the output and the current Configuration page(s) near the copier/printer.
10 Inform the site administrator that the E-43A user software must be installed on networked
computers that print to the E-43A.
11 Ask the site administrator to make sure that all media (DVDs and/or CDs) shipped with the
E-43A is stored in a safe location, accessible to you.

USING THE E-43A

Using the E-43A control panel

USING THE E-43A 25
The following user interfaces are available for the E-43A:
• The control panel on the front of the E-43A.
• The copier/printer touch panel.
NOTE: The Fiery Integrated Workstation (monitor, mouse, and keyboard) is provided as an
option feature.
The control panel on the front of the E-43A allows you to do the following:
• Eject CDs and DVDs (a hardware eject button is also provided below the disc slot)
• Replace the motherboard (when the motherboard replacement dongle is inserted into a USB port)
Activity light
Up button Menu button
Down button
• View the IP address of the E-43A
• Shut down, restart, or reboot the E-43A (see page 32).
NOTE: You can also shut down and restart the E-43A through the copier/printer touch panel
(see page 28).
• Interact with the E-43A during software installation (see page 87)
• Run certain diagnostics (for service purposes only)
.
Display window
First
Line selection buttons
Fourth
FIGURE 7: E-43A control panel
USING THE E-43A 26

Buttons

Line selection buttons
Up and Down buttons
Menu button Press to view the following options:
Use the four line selection buttons on the right side of the control panel to select the command displayed on the corresponding line of the LCD display.
Use to scroll to different screens in multi-screen lists or prompts.
• Eject CD/DVD
• IP Address
•Shut Down System
– Restart Server – Reboot System

Activity light

The activity light on the E-43A control panel indicates current E-43A activity. If the light is:
Flashing amber The E-43A is starting up and the BIOS has established communication
with the User Interface Board (UIB).
Flashing green The E-43A is continuing startup and the Windows operating system has
established communication with the UIB.
Solid green The E-43A is powered on and is in the Idle state.
Solid amber The E-43A is powered off, but the printer interface cable is plugged into
the printer. The control panel LCD continues to draw power when the E-43A is off.
Flashing or solid red
No light The E-43A is powered off and the printer interface cable is not connected
An error has caused printing to be disabled.
to the printer.
USING THE E-43A 27

E-43A Functions menu

The following options are available from the E-43A Functions menu:
•
MB Replacement: Allows you to transfer any options stored in the hard disk drive of the
E-43A into a new motherboard.
NOTE: The MB Replacement option appears only when you insert the motherboard
replacement dongle into a USB port.
•
Eject CD/DVD: Allows you to eject media from the DVD drive. Media is also automatically
ejected whenever the E-43A is restarted, shut down, or rebooted. A hardware eject button is also located below the disc slot.
•
IP Address: Displays the current IP address of the E-43A.
•
Restart Server: Includes options to Restart (soft reset) or Reboot (hard reset) the E-43A.
Selecting Restart resets the E-43A server software, but does not reboot the entire system. Selecting Reboot shuts down all E-43A activity and reboots the system. When you select Restart or Reboot, network access to the E-43A is temporarily interrupted and all currently processing jobs are aborted and may be lost.
•
Shut Down Server: Shuts down all E-43A server software and powers off the system. Always
select this option to power off the system.
Eject CD/DVD IP Address Restart Server Shut Down System
Server name
FIGURE 8: E-43A Functions menu
NOTE: Avoid using the reset button on the front panel, as doing so may cause the system to
operate unpredictably. Use the reset button on the front of the E-43A only if the system is unresponsive to keyboard or mouse actions (if available).
USING THE E-43A 28

Using the copier/printer touch panel

The “Fiery” icon of the copier/printer touch panel allows you to interact with the E-43A from the copier/printer. The menus provide access to many of the same options available from Command WorkStation.
Main
PrintMe
Job List
Tools
Scan
Login
Idle
Waiting Jobs:
Document 3
Document 4
Paper Tray Status:
Printed Jobs:
Document 1
Document 2
Suspend Printing
FIGURE 9: The copier/printer touch panel
TO ACCESS TO THE FIERY SCREEN ON THE COPIER/PRINTER TOUCH PANEL
1 Press Home button on the copier/printer operational panel.
2 From the Home screen of the copier/printer touch panel, select Fiery. If the Fiery icon does
not display, press the button ( )on the upper right corner of the screen to switch to the icon view.
3 Press the Fiery tab.
Suspend Printing
Resume Printing

Main tab

The Main tab is displayed as the starting point. It summarizes waiting and printed jobs and displays paper tray status and other information.
Suspend print activity between the E-43A and the copier/printer. Use this command to interrupt the current E-43A job, for example, to perform maintenance tasks. Jobs continue to process on the E-43A. After you complete maintenance tasks, choose Resume Printing to continue printing jobs from the E-43A.
Resume print activity between the copier/printer and the E-43A after you select Suspend Printing.
USING THE E-43A 29

PrintMe tab

The PrintMe tab allows you to submit print jobs using Document IDs if you have a PrintMe subscription. For more information, see Printing Guide.
NOTE: PrintMe cloud printing must be enabled in Configure for the PrintMe tab to display in
the menu.

Job List tab

The Job List tab on the copier/printer touch panel provides access to jobs according to the status of the job, similar to the Active and Printed Jobs windows in Command WorkStation. The lists are as follows:
Active
Held
Printed
Secure
Tray Alignment
Calibration
Jobs currently waiting to print.
Held jobs.
Printed jobs.
Allows you to log on to display secure print jobs.
To change from one list to another, press the desired tab at the bottom of the copier/printer touch panel.
On each of these lists, you can scroll up and down one line at a time, or advance to the top or bottom of the job list. Select a job, and choose the appropriate button to Print, Print and Hold, Delete, or display the Properties of the job. On the Properties tab, you can change the number of copies, but not any other job properties.

Tools tab

The Tools tab allows you to perform tray alignment and calibration.
Adjust the placement of text and images on a page so that they are correctly aligned on the sheet of paper and both sides of a duplex sheet have the exact same alignment. For more information about this function, see Utilities.
Calibrate the E-43A using ColorCal. For more information, see Color Printing.

Scan tab

The Scan tab allows you to scan documents. For more information, see Utilities.
USING THE E-43A 30

Fiery tab

The Fiery tab provides access to many of the same features available through Command Work Sta ti on.
Fiery Info
Printable Info
Displays information about the current configuration of the E-43A.
Allows you to print these system pages from the E-43A:
PS Test Page/PCL Test Page: Confirms that the E-43A is properly connected to the copier/
printer, and provides color and grayscale samples to troubleshoot problems with the copier/ printer or the E-43A. Settings on the Test Page may include: Server Name, color settings, printer model, and date and time the Test Page was printed.
PS Font List/PCL Font List: Prints a list of all fonts currently on the E-43A hard disk drive.
Configuration: Provides general information about the hardware and software configuration
of the E-43A, the current settings for Setup, the current calibration, the IP address of the E-43A, and a log of system updates.
Color Charts: Prints samples of the RGB, CMY, and PANTONE colors available from the
E-43A.
Custom Paper Instructions: Provides the instructions for setting up custom paper entry.
Calibration Instructions: Prints the information on how to perform the calibration.
Job Log: Prints a log of the last 55 jobs.
E-mail Log: Prints a log listing recent e-mail activity.
FTP Log: Prints a log listing recent FTP activity.
Setup
Clear Job Log
Run Diagnostics
Clear Server
NOTE: To print the E-mail or FTP log, you must first enable the appropriate service.
Enter the Setup menu and change Setup option settings.
Clears the job log from the E-43A.
To troubleshoot printer interface board, choose this menu.
Clear all jobs in all server queues, as well as all jobs archived on the E-43A hard disk drive, the index of archived jobs (in the Archive window), all FreeForm masters, and the index of FreeForm masters (in the FreeForm window). Consult with your administrator or operator before choosing Clear Server.
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