EcoWater Systems ESM9+, ESM15+, ESM11+ User Manual

Owner,s
Manual

ESM9+ / ESM11+ / ESM15+

How to maintain and operate your EcoWater automatic
demand water softener

Thank you

Looking after your water softener

Now that your EcoWater softener is installed, you will be experiencing luxurious soft water.

Thank you for choosing a water softener from EcoWater. With over 80 years’ experience we have manufactured your
new water softener from quality corrosion resistant materials to give you many years of trouble-free softened water.
This manual will guide you on how to get the best out of it. Please read it carefully.

We recommend that your EcoWater softener
is installed by an authorised EcoWater agent.
Failure to install the EcoWater softener properly
may void the warranty.

An installation manual is available with all our
products and can be downloaded from our
website or obtained from our head office.
Visit www.ecowater.co.ukor call 01494 48 48 48

Due to continued product enhancement,
EcoWater Systems reserve the right to alter
the technical specification of their products at
any time.

The rolling screen on your softener provides continuous up-to-date information (see page 4).

To keep supplying your household with soft water, your EcoWater softener will go through a self-cleaning process
(we call it a recharge). It is an automatic process and there is nothing you need to do except keep your softener
topped up with tablet salt. Your softener can remind you when to top it up (see page 5).

Your EcoWater softener keeps a history of your water usage and adapts accordingly so you will never run out of soft
water (see temporary increase in water usage page 6). The time of the recharge is always defaulted at 2am.

TABLET SALT

Use of tablet salt will vary depending on your water usage. As a guide an average family could use 6 x 25kg bags of
tablet salt per year.

Looking after your drinking water filters

Carbon Cartridges (For EcoFresh, Safe Filter and Reverse Osmosis Systems)
We recommend changing your carbon cartridges every 6 months.

Enjoying EcoWater

When you first experience EcoWater you will feel the difference.

You will find you need to use a lot less bathing products, probably half as much as you are
used to. You may find it easier to control the amount of liquid soap you use.

Cut down on the soap powder you use for your laundry. In most washes use 50% less
product. Too much lather means clothes will not rinse properly.

Cleaning sinks, baths and basins – you will find that your cleaning chores are greatly
reduced. A quick wipe round is all that is needed.

Membrane (Reverse Osmosis Systems only)
We recommend changing your membrane every 3 years.

2 3

Information at your finger tips

Salt status (NaCI)

Out of salt in
135 days

14:32

Water use (liters)

Daily average: 625

Today: 456

*Remaining: 2380

14:32

Recharge status

Set for automatic
recharge

14:32

Water flow

14:32

0.0 LPM

Display

LEFT

ButtonUPButton

RIGHT

Button

E.A.S.E.

Port

SELECT

Button

DOWN

Button

Recharge

Salt settings

Basic settings

Main menu

Salt level

Low salt alarm

Salt type

Salt settings

Salt level

4

Other messages, alerts & reminders

Please note at each press of the button the softener will beep, this is normal.

If you make an error in your selection, just proceed
through the menu options to the end where your
required screens will be available again and you
will have the option to reselect.

Normal operation / Status screens

During normal operation, the unit displays status
screens in an automatic sequence:

The status screens described on the previous page will
not be displayed when one of the following is displayed:

• Recharge status (Displayed during recharges,
showing valve position and time remaining).

• Add salt or Out of salt indicates salt needs to be
added and the salt level reset (see below).

• Current time setting screen instead of status
screens indicates time needs to be set (Page 6).

• Service reminder (Contact your Ecowater Agent)

• Error detected (Contact your Ecowater Agent)

ADDING SALT & SETTING SALT LEVEL

When salt is required the rolling screen will stop and
an animated bell symbol will be displayed.

Open the salt lid, replenish with salt being careful not
to exceed the highest visible number at the top of the
yellow decal on the side of the black vertical tube and
note the lowest visible number you can see. Close the
salt lid.

TO RESET THE SALT ALARM

Press SELECT button. Press DOWN ( ) to highlight
‘Salt settings’. Then press ‘Select’ Highlight ‘Salt level’
and press SELECT button.
Press DOWN ( ) or UP ( ) buttons to match the salt

Please note that the
upon your day to day usage.

*Water remaining before the next recharge.

out of salt days

can vary depending

level on the yellow decal just noted. Press SELECT
button to confirm.
Press LEFT ( ) button twice to return to main menu
(with rolling screens).

If you do not wish to use the Salt Alarm feature it can
be disabled. Please discuss with your EcoWater Agent.

4 5

Please Remember – Only use tablet or pellet salt in your softener! Please Remember – Only use tablet or pellet salt in your softener!