EcoWater Systems ECR 3502R50S, ERR 3502R30, ERR 3500R20, ECR 3502R70, ECR 3502R40 User Manual

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OWNER’S MANUAL

How to operate your

EcoWater Systems

Water Conditioner

EcoWater Systems Conditioner

with Remote (ECR)

EcoWater Systems Refiner

with Remote (ERR)

SERIES 3500 & 3502

Systems Tested and Certified by NSF International and WQA against NSF/ANSI Standard 44 for softener performance and the reduction of barium and radium 226/228.

ERR 3500R20 & ERR 3502R30 are Tested and Certified by NSF International and WQA against NSF/ANSI Standard 42 for chlorine taste and odor.

EcoWater Systems LLC

P.O. Box 64420, St. Paul MN 55164-0420

PRINTED IN U.S.A.

Part No. 7291393 (Rev. D 6/11/07)

ECOWATER

S Y S T E M S

TABLE OF CONTENTS

Page

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Planning Installation . . . . . . . . . . . . . . . . . . . . . . . . . .4 Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7 Conditioner Operation . . . . . . . . . . . . . . . . . . . . . .8-21 Remote Operation . . . . . . . . . . . . . . . . . . . . . . . .22-30 Service Information . . . . . . . . . . . . . . . . . . . . . . .31-34 Refilling with Salt . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . .34-37 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Repair Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40-43

SAFETY GUIDES

Follow the installation instructions carefully. Failure to install the EcoWater Systems conditioner properly voids the warranty.

Before you begin installation, read this entire manual. Then, obtain all the materials and tools you will need to make the installation.

Check local plumbing and electrical codes. The installation must conform to them.

Use only lead-free solder and flux for all sweat-solder connections, as required by state and federal codes. Use care when handling the EcoWater Systems conditioner. Do not turn upside down, drop, or set on sharp protrusions.

Do not locate the EcoWater Systems conditioner where freezing temperatures occur. Do not attempt to treat water over 120°F. Freezing, or hot water damage voids the warranty.

Avoid installing in direct sunlight. Excessive sun heat may cause distortion or other damage to non-metallic parts.

The EcoWater Systems conditioner requires a minimum water flow of 3 gallons per minute at the inlet. Maximum allowable inlet water pressure is 125 psi. If daytime pressure is over 80 psi, nighttime pressure may exceed the maximum. Use a pressure reducing valve if necessary (Adding a pressure reducing valve may reduce the flow).

The EcoWater Systems conditioner works on 24 volt, 60 Hz electrical power only. Be sure to use the included transformer and plug it into a nominal 120V, 60 Hz household outlet that is in a dry location only, grounded and properly protected by an over current device such as a circuit breaker or fuse. If transformer is replaced, use only the authorized service, Class II, 24V, 10 VA transformer.

Table of Contents & Safety Guides

This system is not intended to be used for treating water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.

If conditioner is being used to reduce barium and/or radium 226 and 228, please verify performance by contacting 612-607-1700, ext. 6470 for testing treated water supply or check the water testing section of your local phone directory.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by EcoWater Systems could void the user’s authority to operate the equipment.

This device complies with Industry Canada Standard RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and

(2) this device must accept any interference, including interference that may cause undesired operation of the device.

Ce dispositif est conforme avec la norme CNR-210 d’Industrie Canada. Le fonctionnement du dispositif est sujet aux deux conditions suivantes: (1) le dispositif ne doit pas causer de brouillage, et (2) le dispositif doit accepter tous brouillages, incluant tous brouillages qui peut nuire au bon fonctionnement du dispositif.

European Directive 2002/96/EC requires all electrical and electronic equipment to be dis-

posed of according to Waste Electrical and

Electronic Equipment (WEEE) requirements. This directive or similar laws are in place nationally and can vary from region to region. Please refer to your state and local laws for proper disposal of the equipment.

2

ECOWATER

S Y S T E M S

LIMITED WARRANTY

EcoWater Systems LLC

Advantage Warranty

Series ECR & ERR 3500 Water System

Congratulations! You have just purchased the highest quality water conditioning product on the market. To register your warranty, complete the enclosed Warranty Registration Card and mail it within 30 days of purchase.

To whom is this warranty extended?

EcoWater Systems LLC warrants its products to the original owner and guarantees that the products will be free from defects in materials and workmanship from the original date of installation.

How does my warranty work?

If, during the respective warranty period, a part proves, after inspection by EcoWater, to be defective, EcoWater will, at its sole option repair or replace that part at no charge, other than normal shipping, installation or service charges.

What is covered by the warranty?

EcoWater Systems LLC guarantees that,

for the LIFETIME of the original owner, the SALT TANK and the MINERAL TANK will not rust, corrode, leak, burst, or in any other manner fail to perform their proper functions and that,

for a period of TEN YEARS, the VALVE BODY will be free of defects in materials and workmanship and will perform its proper function and that,

for a period of FIVE YEARS, the ELECTRONIC FACEPLATE and ALL OTHER PARTS, including the HYDROLINKREMOTE will be free of defects in materials and workmanship and will perform their normal functions.

Only on models designated as ERR on the rating decal, is the resin bed guaranteed, for the lifetime of the original owner, to be free of defects in materials and workmanship and to remove chlorine taste and odor from a municipal water supply.

How do I obtain warranty service?

Should you need service, your local, independent EcoWater Dealer is only a phone call away. PHONE:____________________________________________________________

To obtain warranty service, notice must be given, within thirty (30) days of the discovery of the defect, to your local EcoWater Systems dealer.

If I need a part replaced after the factory warranty expires, is the replacement part warranted?

Yes, EcoWater Systems LLC warrants FACTORY REPAIRS as well as all REPLACEMENT PARTS for a period of 90 DAYS. This warranty does not include normal shipping, installation or service charges.

Are any additional warranties available?

We are pleased to say, YES! EcoWater Systems LLC sells an EXTENDED, PARTS ONLY WARRANTY for the ELECTRONICS portion of your product. This warranty is called the "Perfect Ten" and extends the five year warranty on the electronic FACEPLATE, WIRING HARNESS, DRIVE MOTOR, TRANSFORMER, POWER CORD, SENSOR HOUSING, and MICRO SWITCHES to a total of TEN YEARS from the date of original installation. Your local dealer will provide details regarding this warranty or will refer you to the factory for additional information. In addition, the 3500 SERIES product carries the CREST OF EXCELLENCE GUARANTEE that, should you experience a repetitive problem that remains uncorrected, EcoWater will, during the FIRST YEAR OF INSTALLATION, replace the product with the exact or comparable product.* This guarantee may be subject to normal shipping and installation or service charges.

General Provisions

The above warranties are effective provided the water conditioner is operated at water pressures not exceeding 125 psi, and at water temperatures not exceeding 120°F (and on a municipal chlorinated water supply - models designated as ERR on the rating decal); provided further that the water conditioner is not subject to abuse, misuse, alteration, neglect, freezing, accident or negligence; and provided further that the water conditioner is not damaged as the result of any unusual force of nature such as, but not limited to, flood, hurricane, tornado or earthquake. EcoWater Systems LLC is excused if failure to perform its warranty obligations is the result of strikes, government regulation, materials shortages, or other circumstances beyond its control.

*THERE ARE NO WARRANTIES ON THE WATER CONDITIONER BEYOND THOSE SPECIFICALLY DESCRIBED ABOVE. ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED TO THE EXTENT THEY MIGHT EXTEND BEYOND THE ABOVE PERIODS. THE SOLE OBLIGATION OF ECOWATER SYSTEMS LLC UNDER THESE WARRANTIES IS TO REPLACE OR REPAIR THE COMPONENT OR PART WHICH PROVES TO BE DEFECTIVE WITHIN THE SPECIFIED TIME PERIOD, AND ECOWATER IS NOT LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. NO ECOWATER DEALER, AGENT, REPRESENTATIVE, OR OTHER PERSON IS AUTHORIZED TO EXTEND OR EXPAND THE WARRANTIES EXPRESSLY DESCRIBED ABOVE.

Some states do not allow limitations on how long an implied warranty lasts or exclusions or limitations of incidental or consequential damage, so the limitations and exclusions in this warranty may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state. This warranty applies to consumer-owned installations only.

Warranty

GUARANTEE

BOND

The Safeco Insurance Company of America has issued its bond in the form shown below, guaranteeing full performance by EcoWater Systems LLC.

SAFECO INSURANCE COMPANY OF AMERICA, hereinafter called “Surety,” guarantees unto Bank of New York as Trustee holding said Guarantee Bond under the terms of a Trust Agreement dated April 9, 2003, for the use and benefit of original purchasers of residential EcoWater Systems Units within the Continental United States, as described herein, that EcoWater Systems LLC will discharge the obligations of the “EcoWater Bonded Parts and Service Guarantee Policy.”

PROVIDED, HOWEVER, that:

1.Liability of Surety hereunder shall not exceed the sum of FIVE HUNDRED AND 00/100th DOLLARS ($500.00) as to any one installation, and shall not exceed the sum of FIVE HUNDRED THOUSAND AND 00/100th DOLLARS ($500,000.00) in the aggregate, and

2.There shall be no liability hereunder as to any purchaser to whom there has not been issued at the time of installation and purchase completed registration card which is enclosed with a facsimile of this bond, and who has not returned such card in accordance with this guarantee.

3.Claim must be made by such original purchaser in writing within 30 days from the expiration of these guarantees upon EcoWater Systems LLC, P.O. Box 64420, St. Paul, MN 55164, to perform the terms of said guarantee, and notice of any default on such guarantee must be sent to Surety at its address by Registered Mail.

SAFECO INSURANCE COMPANY OF AMERICA

This is to certify that the original of the above guarantee and bond is on file with Bank of New York.

BANK OF NEW YORK

As Trustee

3

EcoWater Systems ECR 3502R50S, ERR 3502R30, ERR 3500R20, ECR 3502R70, ECR 3502R40 User Manual

ECOWATER

S Y S T E M S

Planning Installation

TYPICAL INSTALLATION DRAWINGS

CONDITIONED

bypass valve

WATER

 

HARD

WATER

OUTLET

INLET

CABINET

MODEL

brine tank overflow hose

floor drain

120V, 60Hz

 

HARD

outlet

 

WATER

 

outlet valve

3- valve

 

 

bypass system

transformer

 

inlet valve

(supplied)

 

 

 

 

to

 

 

controller

 

to

OUTLET

 

controller

 

INLET

 

 

 

 

valve drain hose

bypass valve

 

 

#7214383

 

 

NOTE: Faceplate and support

brine

not shown for clarity of drawing.

tank

 

overflow

 

hose

valve drain hose

 

TWO--TANK

 

MODEL

1--1/2”

 

 

airgap

 

floor drain

Tie or wire valve drain hose in place

 

to keep over floor drain.

 

1--1/2”

FIG. 1

airgap

 

INLET / OUTLET PLUMBING OPTIONS

ALWAYS INSTALL either an EcoWater Systems bypass valve #7214383, or a 3-valve bypass system. Bypass valves allow you to turn off water to the softener for repairs if needed, but still have water in house pipes.

OTHER REQUIREMENTS

A drain is needed for recharge discharge water. A floor drain is preferred, close to the EcoWater Systems conditioner. A laundry tub, standpipe, etc., are other options (See Figure 2).

drain

DRAIN OPTIONS

drain

hose

hose

 

1--1/2”

 

airgap

 

1--1/2”

 

airgap

STANDPIPE

LAUNDRY TUB

FIG. 2

A 120V, 60 Hz, grounded, continuously “live” electrical outlet is needed, in a dry location within 10 feet of the EcoWater Systems conditioner.

NOTE: The Commonwealth of Massachusetts plumbing code 248-CMR shall be adhered to. A licensed plumber shall be used for this installation.

4

ECOWATER

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1. UNPACKING

EcoWater Systems conditioner models R70 and R50S are shipped from the factory in two cartons. These contain resin tank/controller assembly in one carton and the brine tank, cover, bag(s) of small parts needed to assemble and install the unit, plus this manual, in the other.

EcoWater Systems conditioner models R20, R30 and R40 are shipped from the factory in one master carton. The carton also includes a bag of small parts needed to assemble and install the unit, plus this manual.

Thoroughly check the EcoWater Systems conditioner for possible shipping damage and parts loss. Also inspect and note any damage to the shipping carton. Notify the transportation company if damage is present. EcoWater Systems is not responsible for in-transit damages.

Unpacking & Installation

4. INSTALLING THREE-VALVE BYPASS

If installing a 3-valve bypass system, plumb as needed using Figure 1 as a guide. When installing sweat copper, be sure to use lead-free solder and flux, required by federal and state codes. Use pipe joint compound on outside pipe threads.

5. ASSEMBLE INLET & OUTLET PLUMBING

Measure, cut, and loosely assemble pipe and fittings from the main water pipe (or from the bypass valves installed in Step 4), to the inlet and outlet copper tubes, installed in Step 2b.

Be sure hard water supply pipe goes to the valve inlet side. Trace the water flow direction to be sure.

Remove and discard (RECYCLE) all packing materials.

6. CONNECT INLET & OUTLET PLUMBING

 

We suggest you keep the small parts in the bag(s) until

a. SOLDERED COPPER

you are ready to use them. Minimal assembly is needed

(1) Thoroughly clean and flux all joints.

on all two tank models.

 

 

(2) Pull the plastic “C'' clips and remove the inlet and

2. INSTALL BYPASS VALVE and/or COP-

outlet tubes from the valve. Remove o-rings from the

tubes. DO NOT solder with tubes in the valve.

PER TUBES

Soldering heat will damage the valve.

 

a. If installing an EcoWater Systems Bypass Valve,

NOTE: If installing a ground as shown in Figure 4A,

put lubricated o-ring seals onto both bypass valve ports

place ground clamps on copper tubes before soldering

(See Figure 3B). Carefully slide the bypass valve into

(See Step 7a).

the softener valve and install the "C" clips.

(3) Make all solder connections. Be sure to keep fit-

 

b. Slide a lubricated o-ring seal onto each of the copper

tings fully together, and pipes square and straight.

tubes. Carefully insert the copper tubes into the bypass

continued

valve (See Figure 3B), or into

 

 

 

the softener valve (Figures 3 &

 

 

3A). Then install the “C'' clips.

A.

turbine

 

clip

support

NOTE: For lubrication, use sili-

clip (2)

 

cone grease approved for

copper tube (2)

 

potable water supplies.

 

 

 

3. TURN OFF WATER

 

 

 

SUPPLY

 

copper

o--ring

 

 

tube

 

 

 

a. Close the main water supply

 

VALVE INLET

 

valve near the well pump or

 

B.

copper

water meter.

 

 

 

Bypass

tube (2)

 

 

b. Shut off the electric or fuel

o--ring (2)

Valve

o--ring (2)

supply to the water heater.

turbine

Installation

 

 

 

c. Open high and low faucets to

support

 

 

 

 

 

drain all water from the house

 

 

 

pipes.

 

 

 

FIG. 3

5

ECOWATER

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b. THREADED PIPE

(1)Apply pipe joint compound to all outside pipe threads.

(2)Tighten all threaded joints.

(3)If soldering to the inlet and outlet tubes, observe Step 6a above.

c. CPVC PLASTIC PIPE

(1)Clean, prime and cement all joints, following the manufacturer's instructions supplied with the plastic pipe and fittings.

(2)If soldering to the inlet and outlet tubes, observe step 6a above.

Installation

8. INSTALL VALVE DRAIN HOSE

NOTE: See valve drain options on Page 4.

a. Elevating the drain hose may cause back pressure that could reduce the brine draw during recharge. If raising the drain line overhead is required to get to the drain point, measure the inlet water pressure to the softener first. For inlet pressures between 20 and 50 psi, do not raise higher than 8 feet above the floor. For inlet pressure above 50 psi, the drain line may be raised to a maximum height of 14 feet.

b. Connect a length of 1/2" I.D. hose (check codes) to the valve drain elbow, on the controller. Use a hose clamp to hold the hose in place. Route the hose out through the notch in the back of the top cover.

7. COLD WATER PIPE GROUNDING

The house cold water pipe (metal only) is often used as a ground for the house electrical system. The 3-valve bypass type of installation, shown in Figure 1, will maintain ground continuity. If you use the plastic bypass, continuity is broken. To restore the ground, do either step 7a or 7b following.

a. Use the included ground clamp kit (included) to make a jumper across the inlet and outlet copper tubes (See Figure 4A).

b. Install a #4 copper wire across the removed section of main water pipe, securely clamping at both ends (See Figure 4B) – parts not included.

c. Run the hose to the floor drain, and as typically shown in Figure 1, tie or wire the end to a brick or other heavy object. This will prevent “whipping” during recharges. Be sure to provide a 1-1/2" minimum air gap, to prevent possible sewer water backup.

9. INSTALL BRINE TANK OVERFLOW HOSE

a. Connect a length of 1/2" I. D. hose to the brine tank overflow elbow and secure in place with a hose clamp.

b. Run the hose to the floor drain, or other suitable drain point no higher than the drain fitting on the tank. If the tank overfills with water, the excess water flows to the drain point.

10. On Two-tank models, connect the brine tubing to the nozzle and venturi housing.

A

ground clamp

B

ground wire

 

clamp (2)

 

nozzle & venturi

o--ring

brine elbow tubing

nut--ferrule

screen

Note: To ease brine tubing connection, use the elbow and o--ring seal as shown. Lubricate the o-- ring and insert into the elbow. Turn the elbow on and tighten. Then, back--off up to one turn, as needed.

 

3 - Valve Bypass

 

OUTLET

BYPASS

INLET

VALVE

VALVE

VALVE

 

EcoWater Systems

Bypass Valve

PULL OUT

from conditioner

to conditioner

for service

D for SERVICE:

 

 

- Open the inlet and outlet

 

valves.

 

- Close the bypass valve.

PUSH IN

D for BYPASS:

- Close the inlet and outlet

for bypass

valves.

 

- Open the bypass valve.

FIG. 4

FIG. 5

FIG. 6

6

ECOWATER

S Y S T E M S

11. PRESSURE TESTING FOR LEAKS

To prevent excessive air pressure in the EcoWater Systems conditioner and plumbing system, do the following steps EXACTLY in order:

a. Fully open two or more conditioned cold water faucets nearby the EcoWater Systems conditioner.

b. Place the bypass valve(s) in bypass position (See Figure 6).

c. Fully open the main water supply valve. Watch until the flow from the opened faucets becomes steady, with no spurting or air bubbles.

d. EXACTLY as follows, place bypass valve(s) into service:

(1)SINGLE BYPASS VALVE: Slowly move the valve stem toward service position, pausing serveral times to allow the unit to pressurize slowly.

(2)3-VALVE BYPASS: Fully close the bypass valve and open the outlet valve. Slowly open the inlet valve, pausing serveral times to allow the unit to pressurize slowly.

e. After about three minutes, open a hot water faucet for one minute, or until all air is expelled, then close.

f. Close all cold water faucets and check your plumbing work for leaks.

12.ADD WATER AND SALT TO THE BRINE TANK

a. Using a pail or garden hose, add about 3 gallons of water into the brine tank. DO NOT pour into the brinewell.

b. Add salt to the brine tank. It is recommended to fill the brine tank no more than 1/2 full. Level the salt when finished adding. You can use most water conditioner salts, but it must be clean. Recommended nugget, pellet or coarse solar salts have less than 1% impurities. Salt storage capacity is shown on page 38.

NOTE: See page 31 for additional information on salt.

13.SANITIZING THE ECOWATER SYSTEMS CONDITIONER

Care is taken at the factory to keep your EcoWater System conditioner clean and sanitary. However, during shipping, storage, installing and operating, bacteria could get into the unit. For this reason, sanitizing as follows is suggested* when installing.

continued

*Recommended by the Water Quality Association. On some water supplies, the EcoWater System Unit may need periodic disinfecting.

Installation

a. Remove the brinewell cover and pour about 1-1/2 oz. (2 to 3 tablespoons) of common household bleach into the softener brinewell. Clorox, Linco, Bo Peep, White Sail, Eagle, etc., are brand names of bleach readily available. Replace the brinewell cover.

b. The final step in the sanitizing procedure is done as you complete the following steps, including electronic controller programming on page 8.

14. CONNECT TRANSFORMER

Plug the transformer into a continuously “live,” grounded, 120V, 60Hz house electrical outlet, in a dry location and approved by local codes. The unit works on 24V only. Do not connect without the transformer.

15.PROGRAM THE ELECTRONIC CONTROLLER

Follow the Setup Procedure on Page 8 to program the electronic controller with basic operating information, such as time and water hardness. After completing Steps 1 through 14 of the setup procedure on Page 8, continue with Step 16 below.

16. START A RECHARGE

From the rolling status screens, press the SELECT ( ) button to display the Main menu. Make sure

Recharge is highlighted, then press SELECT ( ). Press DOWN ( ) to scroll to Recharge Now, then press SELECT ( ) twice. You should hear the valve motor run as the EcoWater Systems conditioner begins recharging. This recharge draws the sanitizing bleach into and through the conditioner. Any air remaining in the unit is purged to the drain.

17. RESTART THE WATER HEATER

Turn on the electric or fuel supply to the water heater, and light the pilot, if applies.

NOTE: The water heater is filled with hard water and, as hot water is used, it refills with conditioned water. In a few days, the hot water will be fully conditioned. To have fully conditioned hot water immediately, wait until the recharge (Step 16) is complete, then drain the water heater until water runs cold.

18. CONNECT TO THE REMOTE

Unpack the remote and install the batteries, as detailed on Page 22. Then, follow the “Connecting to Remote” procedure on Page 10.

7

ECOWATER

S Y S T E M S

Display

LEFT

UP

RIGHT

Button

Button

Button

 

E.A.S.E.

SELECT

DOWN

Port

Button

Button FIG. 7

SETUP PROCEDURE

When the EcoWater Systems softener is plugged in for the first time, a beep sounds and the display briefly shows a logo, followed by model information. Next, a series of six “wizard” screens prompts you to enter basic operating information:

FIG. 8

1. LANGUAGE If the desired language already has a black dot next to it (See Figure 8), go to Step 2. Otherwise, press the softener’s DOWN ( ) or UP ( ) buttons to scroll to the desired language, then press the SELECT ( ) button to choose it.

2. Press the SELECT ( ) button to advance to the next

“wizard” screen.

FIG. 9

3. SYSTEM UNITS If the desired system already has a black dot next to it (See Figure 9), go to Step 4. Otherwise, press the DOWN ( ) or UP ( ) buttons to scroll to the desired system, then press the

SELECT( ) button to choose it.

4. Press the SELECT ( ) button.

FIG. 10

5. CURRENT TIME Press the DOWN ( ) or UP ( ) buttons to set the current time (See Figure 10). Hold the button down to rapidly advance. Be sure that AM or PM is correct. If the system units were set to metric in Step 3, the clock will be in 24-hour format.

Conditioner Operation

6. Press the SELECT ( ) button.

FIG. 11

7. HARDNESS Press the UP ( ) or DOWN ( ) buttons to set the value of your water’s hardness (See Figure 11).

NOTE: Do not increase the hardness setting to compensate for iron in your water. The electronic control compensates automatically after you set the iron level in Step 11, below.

8. Press the SELECT ( ) button.

FIG. 12

9. SALT LEVEL Press the UP ( ) or DOWN ( ) buttons to set the salt level (See Figure 12). It should match the lowest number visible on the brinewell decal above the salt.

10. Press the SELECT ( ) button.

FIG. 13

11. IRON LEVEL Press the UP ( ) or DOWN ( ) buttons to set the value for iron in your water (See Figure 13). The conversion factor is 3 grains per 1 ppm of clear water iron.

12. Press the SELECT ( ) button. The screen will show “Setup complete!” (See Figure 14).

FIG. 14

13. If, at this point, you want to go back and make changes, press the DOWN ( ) button to scroll to Redo setup, then press the SELECT ( ) button twice to repeat the six “wizard” screens.

14. If no changes are desired, make sure Run softener has a black dot next to it (See Figure 14) and press the SELECT ( ) button. The softener begins normal operation, described on the next page.

8

ECOWATER

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SOFTENER STATUS SCREENS

During normal operation, the EcoWater Systems softener’s display shows up to four status screens (Page 14 explains how individual screens can be turned on or off). Each is shown for six seconds, in a rolling sequence (See Figure 15).

*

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*Water remaining before the next recharge.

FIG. 15

Pressing the softener’s RIGHT ( ) button manually advances to the next screen in the sequence. Pressing the LEFT ( ) button manually returns to the previous status screen. If no buttons are pressed for 30 seconds, the automatic rolling sequence resumes.

OTHER MESSAGES, ALERTS &

REMINDERS

The softener status screens described above will not be displayed in a rolling sequence when one of the following items is displayed:

Recharge status (Displayed during recharges, showing valve position and time remaining)

Add salt or Out of salt (See Page 31)

Current time setting screen instead of status screens indicates time has been lost, perhaps after a long power loss. Set the time (See Page 12).

Service reminder (See Page 20)

Error detected (Contact your dealer for service)

FLASHING BACKLIGHT

The softener’s display is backlit to make it easy to read. The backlight will flash on and off when one or more of the following conditions occurs:

Salt needs to be added

Time needs to be set (Time has been lost)Service is overdue (Service reminder)Error condition

The flashing will stop after any key is pressed. However, it will start again at Midnight if the underlying condition (e.g. low salt level) has not been addressed.

Conditioner Operation

MAIN MENU

FIG. 16

During normal operation (status screens rolling), press the softener’s SELECT ( ) button to display the Main menu (See Figure 16). This menu and its subsidiary screens are used to control these softener operations:

Recharge (See Page 12)

Salt settings

Salt level (See Page 11)

Low salt alarm (See Page 11)

Salt type (See Page 11)

Basic settings

Current time (See Page 12)

Hardness (See Page 13)Iron level (See Page 13)

Recharge time (See Page 13)Rolling screens (See Page 14)

User preferences

Language (See Page 14)Time format (See Page 15)

Volume units (See Page 15)Hardness units (See Page 15)Weight units (See Page 15)

System information

Model information (See Page 16)Water available (See Page 16)Daily avg. water used (See Page 16)Water used today (See Page 16)Total water used (See Page 16)Current water flow (See Page 16)Days powered up (See Page 16)Last recharge (See Page 16)Total recharges (See Page 16)

Advanced settingsCycle times

Backwash time (See Page 17)2nd backwash (See Page 17)2nd backwash time (See Page 17)Fast rinse time (See Page 17)

Special features

Efficiency mode (See Page 18)

Max. days between recharges (See Page 18)Auxiliary control (See Page 19)

Chemical feed volume** (See Page 19)Chemical feed timer** (See Page 19)

97% feature (See Page 18)

Service reminder (See Page 20)Troubleshooting

Send E.A.S.E. message (See Page 20)Diagnostics (See Page 21)

Setup changes (See Page 21)Connect to remote (See Page 10)

**Only displayed if Auxiliary control is set to Chemical feed.

9

ECOWATER

S Y S T E M S

CONNECTING TO REMOTE

When the softener’s electronic control is first powered up, it is not yet in communication with the remote. Do the following to establish a link between the two:

1. This procedure involves pushing buttons on both the softener and remote, so have the remote near the softener for now. Make sure the remote is powered up (See “Installing Batteries” on Page 22).

2. From any of the rolling status screens, press the softener’s SELECT ( ) button to display the Main menu.

3. Press the softener’s DOWN ( ) button to scroll through the menu options until Advanced settings is highlighted (See Figure 17).

FIG. 17

4. Press the softener’s SELECT ( ) button to display the Advanced settings menu (See Figure 18).

FIG. 18

5. Press the softener’s DOWN ( ) button to scroll through the menu options until Connect to remote is highlighted.

6. If the remote does not already show a menu screen, press the remote’s SELECT ( ) button to display a Menu screen. (See Figure 95 on Page 24).

7. Press the remote’s DOWN ( ) button to scroll through the menu options until Add new device is highlighted in a box (See Figure 96).

8. Press the remote’s SELECT ( ) button, and the “Waiting for new device...” screen appears (See Figure 97). The remote waits two minutes for the softener to be activated (in the next step).

9. Make sure the softener’s display still shows the screen in Figure 18. Press the softener’s SELECT ( ) button to display the “Looking for remote” screen (See Figure 19).

continued

FIG. 19

Conditioner Operation

10. Within a few seconds the screen should change to show “Remote found” (See Figure 20). If, after about one minute, the softener’s screen instead reads “New remote not found,” press the softener’s SELECT ( ) button to return to the screen in Figure

18 and press the remote’s LEFT ( ) button to return to the screen in Figure 96. Then repeat this procedure from Step 8. If the remote is not found after several tries, contact your dealer for service. Take note of the message on the remote’s screen after an unsuccessful attempt, as it indicates the nature of the problem.

FIG. 20

11. Press the softener’s SELECT ( ) button. The display will go back to the Advanced settings menu (Figure 18).

12. Press the softener’s LEFT ( ) button twice to return to the rolling status screens.

LONG DISPLAY SCREEN MESSAGES

Most messages in the softener’s display screens are short enough to be shown as a single line. Longer messages will be truncated (See Figure 21 for an example) until you highlight them.

FIG. 21

One second after being highlighted, the viewing box expands (See Figure 22) to show the entire message. After three seconds the view resets (Figure 21).

FIG. 22

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