You must be aware of safety when you install and use this system. This User Guide
provides various procedures. If you do some of these procedures carelessly, you could
injure or kill yourself or damage equipment or property. Some other procedures require
special attention.
The lightning flash with arrowhead symbol, within an equilateral triangle, is
intended to alert the user to the presence of uninsulated “dangerous voltage”
within the product’s enclosure that may be of sufficient magnitude to constitute a
risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to
the presence of important operating and maintenance (servicing) instructions in
the literature accompanying the apparatus.
For Your Safety
Do not try to open the case. There is risk of electrical shock, which may cause
damage to the apparatus and/or personal injury or death to you. There are no
user-serviceable parts inside. Opening the case or making unauthorized changes
will void the warranty.
Warning: To reduce the risk of fire or electric shock, do not expose this apparatus
to rain or moisture.
Important Software Notice
As with all software controlled products, unexpected behavior could arise if the user tries to
perform operations in a non-routine manner. This product, like almost any other high tech
product, is subject to bugs and hence DISH Network CANNOT AND DOES NOT
GUARANTEE OR WARRANT THAT ALL FEATURES, SUCH AS PARENTAL CONTROL,
WILL WORK AS INTENDED UNDER ALL CIRCUMSTANCES. In compliance with the
terms of the GNU Public License (GPL), DISH Network is making some source code
available to the public to download from www.dishnetwork.com.
Equipment and Software Covered by this Guide
This User Guide covers the DTVPal DVR Digital Television Receiver/DVR. This Guide may
cover other devices, not listed here. The information in this User Guide may change without
notice. We may issue revisions to tell you about such changes.
FreeType Project (www.freetype.org
Licence of January 27, 2006.
Manufactured under license from Dolby Laboratories. “Dolby” and the double-D symbol are
trademarks of Dolby Laboratories.
) and which is licensed under the FreeType Project
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SAFETY
IMPORTANT SAFETY INSTRUCTIONS
PROPER CAREOF YOUR EQUIPMENT
i
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SAFETY
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install in accordance with
the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or groundingtype plug. A polarized plug has two blades with one wider than
the other. A grounding-type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided
for your safety. If the provided plug does not fit into your outlet,
consult an electrician for replacement of the obsolete outlet.
10.Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they
exit from the apparatus.
11. Use only attachments/accessories specified by the manufacturer.
12.Unplug this apparatus during lightning storms or when unused
for long periods of time.
13.Refer all servicing to qualified service personnel. Servicing is
required when the apparatus has been damaged in any way,
such as the power supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate
normally, or has been dropped.
Apparatus shall not be exposed to dripping or splashing
and no objects filled with liquids, such as vases, shall be
placed on the apparatus.
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Page 5
Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS
•Locate the DTVPal DVR in an open, well-ventilated area. Do not
place the DTVPal DVR in an enclosure (such as a cabinet) without proper ventilation.
•Do not impede ventilation by covering the ventilation slots (such
as with magazines, curtains, tablecloth, etc.), or the DTVPal
DVR will overheat.
•Do not stack the DTVPal DVR on top of or below other electronic
devices as this can cause heat build-up and vibration.
•Do not install the DTVPal DVR in any area where the temperature can be less than 40°F or more than 113°F, and do not cover
it.
•Connect the power plug to an outlet having a safety ground connection. The power plug must be readily accessible so that the
equipment can be easily disconnected from the AC power.
•Operate the DTVPal DVR using only the type of power source
indicated on the marking label. Unplug the DTVPal DVR power
cord by gripping the power plug, not the cord.
•Do not overload wall outlets or extension cords — this can result
in a risk of fire or electrical shock.
•Never insert objects of any kind through openings into the DTVPal DVR, as the objects may touch dangerous voltage points or
short out parts. This could cause fire or electrical shock.
•Do not attempt to service the DTVPal DVR yourself, as opening
or removing covers may expose you to dangerous voltage, and
will void the Limited Warranty. Refer all servicing to authorized
service personnel.
•Unplug the DTVPal DVR from the AC power outlet before cleaning. The DTVPal DVR is still connected to the AC power whenever it is plugged in to a live power outlet, even if the DTVPal
DVR is turned off using the remote control.
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Page 6
SAFETY
IMPORTANT SAFETY INSTRUCTIONS (continued)
•Do not place naked flame sources such as lighted candles on or
near the DTVPal DVR.
•Do not expose the remote control batteries to excessive heat or
fire.
Note to Installer: This reminder is provided to call the installer's
attention to Article 810 section II of the National Electrical Code (NEC) that provides guidelines for proper grounding and, in particular , specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as
practical.
Example of Antenna Grounding
National Electrical Code, 2008
Antenna
Lead in Wire
Ground Clamp
Antenna
Discharge
Unit
Electric
Service
Equipment
(NEC Section 810-20)
Grounding
Conductors
(NEC Section 810-21)
Ground Clamp
Power Service Grounding
Electrode System
(NEC Art. 250, Part H)
Do not locate the antenna near overhead light or power circuits, or
where it can fall into such power lines or circuits. When installing the
antenna, take extreme care to avoid touching such power lines or
circuits, as contact with them can be fatal.
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Page 7
Proper Care of Your Equipment
PROPER CAREOF YOUR EQUIPMENT
•Always handle the DTVPal DVR carefully. Excessive shock and
vibration can damage the hard drive.
•Always turn the DTVPal DVR off, unplug it, and then let it sit idle
for at least 30 seconds before moving it.
•If the DTVPal DVR is cold to the touch, do not plug it in immediately. Let it sit unplugged at room temperature for at least 45
minutes before plugging it in.
•The use of accessories or attachments not recommended by the
DTVPal DVR manufacturer will void the Limited Warranty.
•Use an outlet that contains surge suppression or ground fault
protection. During an electrical storm or when the DTVPal DVR
is left unattended and unused for long periods of time, unplug the
power cord from the wall outlet, and disconnect the lines
between the DTVPal DVR and the antenna. This will provide
additional protection against damage caused by lightning or
power line surges.
•In some TVs, the presence of fixed images for extended periods
of time may cause permanent imprints on the screen. Consult
your TV’s manufacturer and user manual to determine if this is
an issue for your TV.
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SAFETY
vi
Page 9
Watching TV
Watching TV
•GETTING STARTED
•USINGTHE REMOTE CONTROL BUTTONS
•OPTIONSFOR VIEWING TV
•S
ETUP MENU
•DVR MENU
•PREFERENCES MENU
•TIMERS MENU
•CONTROLLING LIVE TV
•R
ECORDING MY PROGRAMS
•USING DOLBY® DIGITAL SURROUND SOUND
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Watching TV
Getting Started
ETTING STARTED
G
Welcome! Your new high-definition, digital video recording, over-the-air
receiver is a powerful, yet easy-to-use device you'll enjoy!
Connecting DTVPal DVR to Your TV
IMPORTANT SAFETY NOTE: Do not connect your TV or your
DTVPal DVR to a power supply until after you have prop erly con nected
all of the cables using the following instructions.
To connect your DTVPal DVR, start with the antenna:
1.On the back of your TV, locate the A
connects your TV to your over-the-air antenna. This co nnection may be
labeled O
name. Refer to your TV’s user guide for help locating this connection.
2.Disconnect the coaxial cable from your TV’s A
VER-THE-AIR ANTENNA IN, CABLE IN, COAX IN or another
NTENNA IN connection, which
NTENNA IN connection.
Note: If your TV uses twin-lead (300 ohm) connections, you will need
to obtain and install a 75 ohm to 300 ohm co nverter on your TV. This
converter can be found at most consumer electronics stores.
3.Look at the back of your DTVPal DVR, and locat e the O
NTENNA IN connection. Connect the coaxial cable from step 2 to the
A
VER-THE-AIR ANTENNA IN connection on the DTVPal DVR.
O
VER-THE-AIR
Important: Do not use a wrench to tighten this connection.
Determine the connection type you’ll use to connect your DTVPal DVR to
your TV. If your TV has:
-a HDMI connection, you can use a HDMI cable to provide both
high-definition video and stereo audio to you r TV’s comp atible input
(go to step 4).
-component connectors (Y/Pb/Pr) for video, you can use a set of
component cables for video and either a Dolby Digit al optical audio
cable, or a pair of RCA-type audio cab les (one right and one le ft), to
connect to your TV’s corresponding audio input (go to step 5).
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Watching TV
HDMI Connection
To Television
Connection
From Antenna
Optional RCA-type
Audio Connection
Getting Started
-RCA connectors for both stereo audio and video, you ca n use RCA
cables to connect from the R-A
type) on your DTVPal DVR to your TV’s video input (g o to step 6).
UDIO-L--VIDEO connection (RCA-
-an A
NTENNA IN connection that uses a coaxial cable, you can
connect it to the TV S
will provide both standard video and mono audio on RF channel 3
or channel 4 (go to step 7).
ET OUT connection on the DTVPal DVR, and it
Note: In most cases, connecting the HDMI cable provides plug-and-
4.To connect your DTVPal DVR to your TV using a HDMI cable:
-Connect a HDMI cable betw een the HDMI connection on the
DTVPal DVR and the HDMI connection on your HDTV or monitor.
-Plug the power cord of the DTVPal DVR into an electrical outlet.
Make sure your TV is also plugged in to power and turned on.
-The DTVPal DVR first displays a startup screen.
-Confirm that you are getting a picture from the DTVPal DVR.
Consult your HDTV user’s guide if you need to change your
HDTV’s settings to display from the HDMI input.
play control of the monitor’s display resolution and other settings. However, your HDTV may require selecting a different format to display
video from the DTVPal DVR during system setup.
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Watching TV
Connection
From Antenna
Optional RCA-type
Audio Connection
Optional Optical
Audio Connection
Component Connection
From Television
OR
Getting Started
-Follow the instructions for Using the Setup Wizard on page 6 to
-Turn up the volume on your HDTV and confirm you have sound.
complete the initial setup of your DTVPal DVR. Tune to live TV.
OPTIONAL: If you don’t have sound, your system may require you
to connect a pair of RCA-type audio cables (one red and one white)
between the DTVPal DVR’s audio outputs and your TV’s audio
input connections.
5.To connect your DTVPal DVR to your TV using component cables (red,
blue, and green connections):
-Connect a set of component cables from the DTVPal DVR’ s YP
(Red, Blue, and Green) component connections to your TV.
-Connect audio (red and white) RCA-type cables between the
DTVPal DVR’s audio outputs and the audio input connections that
go with the YP
use the optional optical connection if you use a device to decode
Dolby Digital audio, for example for 5.1-channel surround sound.
-Plug the power cord of the DTVPal DVR into an electrical outlet.
Make sure your TV also is plugged in to power and turned on.
-The DTVPal DVR first displays a startup screen.
-Confirm that you are getting a picture from the DTVPal DVR.
Consult your HDTV user’s guide if you need to change your
HDTV’s settings to display from the component video input.
-Follow the instructions for Using the Setup Wizard on page 6 to
complete the initial setup of your DTVPal DVR. Tune to live TV.
RPB video connectors on your HDTV. You can also
RPB
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Watching TV
Connection From
Antenna
RCA-type Audio/Video
Connection To Television
Getting Started
-Turn up the volume on your HDTV and confirm you have sound. If
you don’t have sound, verify the connections for both left and right
RCA-type audio cables on the back of your DTVPal DVR and TV.
6.To connect your DTVPal DVR to your TV using composite A/V cables
(red, white, and yellow RCA-type):
-Connect a set of composite cables to your TV’s RCA-type
composite inputs.
-Connect the other ends of the cables to the R-A
(RCA-type Audio/Video) connections on your DTVPal DVR.
-Plug the power cord of the DTVPal DVR into an electrical outlet.
Make sure your TV also is plugged in to power and turned on.
-The DTVPal DVR first displays a startup screen.
-Confirm that you are getting a picture from the DTVPal DVR.
Consult your TV user’s guide if you need to change your settings to
display from the correct video input.
-Follow the instructions for Using the Setup Wizard on page 6 to
complete the initial setup of your DTVPal DVR. Tune to live TV.
-Turn up the volume on your TV and confirm you have sound. If you
don’t have stereo sound, verify the connections for both left and
right RCA-type audio cables on the back of your DTVPal DVR and
TV.
UDIO-L--VIDEO
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Watching TV
Coaxial Cable Connection
To Television
Connection
From Antenna
Getting Started
7.To connect your DTVPal DVR to your TV using a coaxial cable:
-Connect one end of coax to the TV’s A
OAX IN or another name) connection.
C
-Connect the other end of the coax cable to the TV S
connection on your DTVPal DVR.
-Plug the power cord of the DTVPal DVR into an electrical outlet.
Make sure your TV also is plugged in to power and turned on.
-The DTVPal DVR first displays a startup screen.
-Confirm that you are getting a picture from the DTVPal DVR. You
may need to select a different channel or in put source on your TV. If
you do not see the DTVPal DVR screen on the default output
channel, channel 3, try tuning your TV to channel 4. You can
change this default for DTVPal DVR in Setup Wizard, on page 8.
-Follow the instructions for Using the Setup Wizard on page 6 to
complete the initial setup of your DTVPal DVR. Tune to live TV.
-Turn up the vo lume on your TV a nd confir m yo u have so un d. If you
do not have sound, check both ends of your coax connection.
NTENNA IN (or CABLE IN,
ET OUT
Using the Setup Wizard
To finish installing your DTVPal DVR:
1.If you have not already done so, turn on your TV and change to the
correct channel or input to view your DTVPal DVR.
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Watching TV
Getting Started
-If your TV is connected to your DTVPal DVR using the coaxial
connection (step 7), set the TV to channel 3, which is the default
output channel for the DTVPal DVR.
Note: If you have a local channel that broadcasts on channel 3, you
can change the modulator output setting for your DTVPal DVR to
channel 4 during this Setup Wizard, described below.
-If your TV is connecte d to your DTVPal DVR using any other type of
connection (steps 4-6), you will need to set the TV to the correct
video input or source. Most TV remote controls have an INPUT,
SOURCE, or TV/VIDEO button that you can use to change the TV’s
video input or source. Refer to your TV’s user guide for additional
help changing the TV’s input or source for the DTVPal DVR.
2.Ensure that your over-the-air antenna is connected to your DTVPal
DVR and the antenna is positioned where it can receive local digita l
broadcasts. If you need help choosing or installing an over-the-air
antenna, refer to www.antennaweb.org or your local retailer.
3.Install the included AAA batteries in the DTVPal DVR remote control.
Be sure to follow the battery installation diagram printed inside the
remote control’s battery compartment.
4.The first time your DTVPal DVR turns on, a Setup Wizard screen
appears and guides you through the system setu p process. The wizard
scans for local digital over-the-air channels, and helps you set up the
settings for your local area and TV display.
5.To navigate through the Setup Wizard, use the SELECT button on your
remote control to confirm the highlighted (orange) onscreen option. To
highlight other options, use the ARROW buttons.
Tip: If there is a particular digital channel you would like to use to op ti-
mize the position of your antenna, you may select it by clicking Point
Antenna instead of Continue on the first screen of the Setup Wizard.
6.Select Continue to begin the wizard. The Setup Wizard immediately
begins trying to find channels and add them to your system. (If you
have previously run the wizard, then any currently stored channels will
be removed.)
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Watching TV
Getting Started
7.After the channel scan is complete, you are prompted for
information; use the UP and DOWN ARROW and SELECT
buttons to complete the setup of your DTVPal DVR. (Select
Next to go to the next setting or Back to go to the previous
setting. Select Help to view on-screen help for the setting.)
-Select your local time zone, and whether your area observe s
-Use the NUMBER P AD to enter your complete ZIP Code, which is
IMPORTANT: If you do not enter your ZIP code correctly, then
the information in your on-screen Program Guide will be inaccurate or incomplete.
Daylight Savings Time (DST).
required to retrieve the proper Program Guide data for your area.
-Choose the resolution your HDTV supports (480p, 720p, or 1080i)
and its aspect ratio (traditional 4 x 3, or “widescreen” 16 x 9).
-Choose the SD output type if you do not have a TV that supports
any of the HD resolutions.
-Set the channel 3 or 4 output setting (if you’re using the coaxial
connection to your TV). If you have a local or cable channel that
broadcasts on channel 3, be sure to change this setting to channel
4. If you do this, you will also need to set your TV’s channel to 4.
8.The Setup Wizard will ask you to wait until it finishes downloading
Program Guide data, and then will exit to display live digital TV.
9.Congratulations! Your DTVPal DVR is now installed and ready to use!
To start watching TV, press either the UP or DOWN ARROW buttons on
the remote control to change channels, or enter the
channel number using the NUMBER PAD.
Note: Some broadcasters choose to send several dig-
ital channels in their broadcast range rather than just a
single channel. These additional channels are referred
to as sub-channels, and are identified by a dash, followed by a number (for example, channel 9-2 is a sub-channe l of channel 9). On the NUMBER PAD, enter “00902” to change directly to
channel 9-2, for example.
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Using the Remote Control Buttons
TV Mode
Press to control
your TV
VCR Mode
Press to control
your VCR
DTV Mode
Press to control your
DTVPal DVR receiver,
TV power, volume,
and mute
Receiver Power
& TV Power
Top button turns
the receiver on/off,
bottom button
turns the TV on/off
Receiver Menu
Access receiver
features and settings
Search
Search for programs
CC
Closed Captioning
functions
System Info
Displays information
about your receiver
SAP
Switch to secondary audio
programming
Recall
Go back to last
channel viewed
Analog
Pass-Through
Press to control analog
signal pass-through
Info
Display program
information
Digital Video
Recorder
(DVR) Buttons
Pause live TV and play
or record programming
Recover
Recovers DTV
programming if your TV
input or channel
has changed
Number Buttons
Enter a channel
number, or select
menu items
Zoom
Changes how the
picture fi lls the screen
AUX Mode
Press to control another
component such as
a DVD player
Page Buttons
Page up/down in menus
and control zoom size
Program Guide
Display current and
future program listings
Arrows/Select
Buttons
Channel up/down,
navigate through
menus/guides, and
select a desired option
View Live TV
Exit any menu/guide
and go back to viewing
live TV
Watching TV
Getting Started
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Watching TV
Options for Viewing TV
Navigating the Menus
1.Press MENU to see the DTVPal DVR Main Menu. You can
access most features from here. We'll show you other short
cuts later.
2.Use the UP or DOWN ARROWS to move through the menu options. Or ,
enter the option number using the NUMBER PAD.
3.Press SELECT to choose a highlighted menu option.
4.Exit a menu by choosing Cancel from the on-screen options,
or press CANCEL on the remote control.
5.Press VIEW LIVE TV to exit all menus and view current
programming.
Note: In this Guide, we'll say "select" to mean move the highlight
to the item and press SELECT on the remote control.
Understanding SD & HD
•Using this HDTV over-the-air receiver, you can view and record both
standard-definition (SD) and high- definition (HD) digital programming.
•You can view upconverted SD and native HD over-the-air digital
broadcasts on a connected HDTV.
•You can view both native SD and down-converted HD programming on
a connected SDTV.
OPTIONSFOR VIEWING TV
Finding a Program: Overview
Channel Up/Down
While watching live TV, use the UP and DOWN ARROWS to change
channels one at a time.
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Watching TV
Options for Viewing TV
Direct Entry
Tune to a specific ch annel num ber by entering it using the NUMBER PAD. To
change directly to a sub-channel number, for example 8-3, enter a zero before
the number, for example “00803”.
Program Guide
•Press GUIDE to open the Program Guide and view the listing
of current programs and programs scheduled to air over the
next seven days.
Note: Last-minute changes made to programming information and
schedules may not always be reflected in Program Guide data.
•Highlight a program to see information, or press INFO for more details.
•Change channels by highlighting a current program and
pressing SELECT.
•Set up recordings for future events by highlighting a future
program and pressing SELECT or RECORD. See Recording My Programs on page 14 for more information.
•Press PAGE UP/PAGE DOWN to view a set of channels
one page at a time.
•Move forward, then back in time through the guide by:
-Press the SKIP FORWARD button to move ahead 24
hours; press SKIP BACK to move back 24 hours.
-Use the NUMBER PAD to enter the number of hours to
move ahead, and then press the RIGHT ARROW . On ce
you’ve moved forward, then you can use th e NUM BER
PAD to enter the number of hours to move back, and press the
LEFT ARROW.
Note: You cannot move backward in the guide to the past.
-Press CANCEL or VIEW LIVE TV to view
current programming.
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Watching TV
Options for Viewing TV
Browse Banner
The Browse Banner allows you to watch a program while looking at
program information on other channels.
•While watching a program, press the RIGHT ARROW to open the
Browse Banner.
•The current program's information is displayed at the top of the screen.
•The bottom left of the Browse Banner displays information about the
current program on each channel you change to. Use th e UP or DOWN
ARROWS to change the channel information, and the SELECT button
to change channels.
•On the bottom right, move the highlight using the RIGHT ARROW to
see what shows are coming on in the future on that channel.
Event Search
Event Search allows you to find programs available in the Program Guide by
a keyword within the Title, the Description, or either one. While watching a
program, press the LEFT ARROW to open the Event Search screen.
You can also press MENU and then select Event Search from the Main Menu.
REMOTE CONTROL SHORTCUT: Press SEARCH (#) to open
the Keyword search screen.
Searching for Specific Keywords
1.Enter a search term by using the on-screen keyboard, or enter ing
letters using the remote control NUMBER PAD.
2.Select Done and then results matching your keyword are displayed.
3.If you want to use different options for this search then previous
searches, select Options and then choose:
-Title to search by program title, Description to search in the
Program Guide descriptions, or Title/Description to search both.
-Exact Match for a very specific search just on your keyword(s).
4.If you chose different search options, the res ults update au to ma tic ally.
History
Choose History to perform new searches using keywords or other criteria you
have previously used and saved on the Event Search screen. Note that you
must select “Save” after a search to see that search in the History list.
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Page 21
SETUP MENU
Press MENU, and then select Setup to use the Setup Menu to:
•Set and reset password-protected locks, either base d on progra mming
ratings or on a channel-by-channel basis.
•Run the Setup Wizard again, or change any of the system settings you
selected when the wizard ran previously. You can even restore the
system to the factory defaults from before the wizard was run.
•Change the primary/alternate language and audio output settings.
DVR MENU
Press DVR or press MENU and select DVR to access many digital video
recording features.
Watching TV
Setup Menu
My Recordings
Displays all of the programs you have recorded on the DTVPal
DVR. See Recording My Programs on page 14 for more details.
Select Options to change the way the list of recordings is sorted.
REMOTE CONTROL SHORTCUT: Press DVR once to open the
DVR Main Menu. Press DVR twice to open the My Recordings list.
Daily Schedule
Displays all the timers you have set, for today or the future. Select Timers to
go Create a new event timer, or to Edit or Delete an existing timer. See
Setting Up Timers on page 14 for more details.
CONTROLLING LIVE TV
You can use the DVR buttons on your remote control to control live TV. While
watching live TV:
•Press PAUSE to pause a live program for up to one hour.
Press PLAY to continue watching the program or press VIEW
LIVE TV to catch up to real time.
•Press SKIP BACK to jump back in the program by 10 seconds.
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Watching TV
Recording My Programs
•Press SKIP FORWARD to jump ahead by 30 seconds if you've paused
or reversed the program.
•Press BACK one to four times to fast reverse, or FWD one to
four times to fast forward, at one of four different speeds: 4x,
15x, 60x, or 300x. Press PLAY to continue watching the
program from any point.
•Press PAUSE. then BACK or FWD for slow motion at 1/15th
normal speed, and BACK or FWD a second time for 1/ 4t h
normal speed. Press BACK or FWD a third time to return to
normal speed.
•Press PAUSE, then SKIP BACK or SKIP FWD to move frameby-frame.
•At any time, you can press VIEW LIVE TV to catch up to
real time in the programming.
See also Finding and Watching Recorded Programs on p age 15
for DVR functionality with recorded events.
RECORDING MY PROGRAMS
Recording What You're Watching Now
To record a program you are currently watching, press RECORD.
Select OK to start recording the current program now until it ends.
The program will be stored on the DTVPal DVR. To stop recording a
program that you are watching, press STOP, and then select OK.
Setting Up Timers
Use a timer when you want to view or record a future prog ra m. Th er e are two
types of timers:
•DVR – Records a program to your DTVPal DVR hard drive.
•Auto Tune/Reminder – Displays an on-screen reminder when your
program is about to start. In addition, Auto Tune changes channels.
Tip: Your DTVPal DVR records programming whenever it is plugged in. The
green front-panel light can be on or off when recordings are being made.
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Watching TV
Preferences Menu
Note: HD programs require up to six times more sp ace th an SD prog rams,
and will fill up the capacity of the DTVPal DVR faster.
Finding and Watching Recorded Programs
My Recordings List
Press DVR and select My Recordings to view your list of recorded programs.
REMOTE CONTROL SHORTCUT: Press DVR twice.
While watching a program from the My Recordings list:
•Press PAUSE to pause the program. Press PLAY to continue watching
the program.
•Press SKIP BACK to reverse by 10 seconds.
•Press SKIP FORWARD to jump ahead by 30 seconds in the program.
•Press BACK one to four times to fa st reverse, or FWD one to four times
to fast forward, at one of four different speeds: 4x, 15x, 60x, or 300x.
Press PLAY to continue watching the program from any point.
•Press PAUSE, then either BACK or FWD for slow motion.
•Press PAUSE, then either SKIP BACK or SKIP FWD one or more times
to move frame-by-frame.
CAUTION: On some TVs, the presence of fixed images for
extended periods of time may cause permanent imprints on the screen.
PREFERENCES MENU
Press MENU, and then select Preferences to use the Preferences Menu to
change user settings for:
•How the on-screen Program Guide di splays (see Customizing the Guide and Channel Lists on page 23)
•Showing or hiding Closed Captions for programming (see Closed Captioning on page 24)
•Adjusting the duration of, or disabling, Inactivity Standby (see Inactivity Standby on page 25).
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Watching TV
Timers Menu
IMERS MENU
T
Press MENU, and then select Timers to use the Timers Menu to:
•View all existing timers for events.
•Create a new timer, or Edit or Delete an existing timer.
Timers can be either of two types:
•DVR – records an event automatically, even if the receiver is in standby
(green front-panel light is out) at the time the event begins. Note that
the receiver must be connected to a power source.
•Auto Tune – pops up a notice when an event is about to begin, and
changes the channel to the new event unless you stop it.
Several options may be highlighted with the UP or DOWN ARROW keys,
depending on whether a timer is intended for one single event, or should
repeat periodically for a program.
You can select the timer to operate:
•Once
•Daily
•Weekly
•Mon.–Fri.
Note: Events that are recorded by timers that you set to repeat will be
displayed in the list using the name of the first event recorded by the timer.
USING DOLBY® DIGITAL SURROUND SOUND
Press MENU and select Setup, then Dolby Digital, to access the Dolby
Digital Menu. Dolby Digital gives you the capability to enjoy programs with
surround sound. In order to enjoy full, 5.1-channel surround sound, you will
require an external Dolby Digital decoder. Refer to the user’s guide for your
system’s decoder device for more information.
DTVPal DVR uses a HDMI port to output digital audio and video, or an optical
port to output digital audio only. The HDMI or optical connections can provide
two audio data types: Dolby Digital and Linear PCM (only Dolby Digital audio
through these connections can then be decoded to provide full, 5.1-channel
surround sound).
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Watching TV
Using Dolby® Digital Surround Sound
Select one of the following, depending on your audio system:
•Dolby—select this option if the stereo system or audio amplifier can
decode only Dolby Digital and will not process Linear PCM signals. See
your stereo equipment's owner's manual for more det ails on the
amplifier or decoder.
•PCM Only—select this option only if the stereo system or audio
amplifier cannot decode Dolby Digital signals.
You can also choose from two different sound settings on this screen:
•Standard. When you use this setting, the dynamic range is wider , which
makes music and loud noises louder, but voices quieter. This setting is
good if you don’t mind turning the volume up louder to hear the
speaking portions of programs.
•Night. When you use this setting, the dynamic range is narrower, which
makes music and loud noises quieter, but voices louder. This setting is
good if you need to keep the volume lower.
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Watching TV
Notes
Notes
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Customizing Receiver
Customizing Receiver
•SETTING UP KEY FEATURES
•RESETTING FACTORY DEFAULTS
•PROGRAMMING YOUR REMOTE CONTROL
•SOFTWARE UPGRADE OPTIONS
•TV GUIDE
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Customizing Receiver
Locks Menu
Channel Settings
Setting Up Key Features
ETTING UP KEY FEATURES
S
Locks
Locks allow you to block channels or programs by requiring a p asswor d to be
entered before they can be viewed.
Access the Locks menu by pressing
MENU on the remote control,
selecting Setup, then selecting
Locks, then following the steps
below. If you previously set a
password, you’ll need to enter the
password to access the Locks
menu. After you choose yo ur Locks
settings, you’ll need to create a
password and lock the system for
the Locks to take effect.
Locking specific channels
To require a password to be entered to view specific channels:
1.Select Channel Locks from
the Locks menu.
2.Use the UP and DOWN
ARROWS to find the
channels you want to block.
Press SELECT to include the
channel in the list of locked
channels. A channel is
selected when it has a filledin box next to it.
3.If you want to hide the selected channels from being displayed in the
Program Guide and other channel lists, select Yes under Hide Locked
Channels. Select Done to save your changes.
4.Follow the steps in Locking your DTVPal DVR to apply the channel
locks.
Locking programs based on ratings
Your DTVPal DVR supports a variety of ratings categories. These ratings
depend on information about the pr og ra m include d by the br o ad ca ste r.
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Customizing Receiver
Ratings Settings
Setting Up Key Features
Broadcasters may use the Age and Content Guidelines, or the MPAA (Motion
Picture Association of America) Guidelines.
•Entire Audience—Includes rating categories None, TV-G, TV-PG, TV14, and TV-MA.
•Children—Includes rating categories TV-Y and TV-Y7.
•MPAA (Motion Picture Association of America)—Includes rating
categories N/A, G, PG, PG-13, R, and NC-17.
•Extended—Includes rating categories Dialog , Language, Sex, Violence,
and Fantasy Violen ce.
To block programs based on rating, use the following steps:
1.Select Ratings Settings
from the Locks menu.
2.To easily select all categories
for locking or unlocking,
select Block All or Unblock All.
3.To edit a specific category,
highlight the category.
4.For that Category, press
SELECT on the highest Rating you want to be viewed without a
password. Anything with a rating higher than that will require entering
your password before viewing. For example, if you select TV-G,
programs with None or TV-G can be viewed without a password.
5.Select Done to save your changes.
6.Follow the steps in Locking your DTVPal DVR to apply the ratings locks
that you have selected.
Locking your DTVPal DVR
After you set the channel locks and the ratings locks, you must lock the
DTVPal DVR for the settings to take effect. Locking the DTVPal DVR will also
protect any protected recordings from being deleted, as well as prevent
anyone from formatting the hard-disk drive.
To lock your receiver, select Lock System on the Locks menu.
•If you already have a password, enter it using the remote’s NUMBER
PAD.
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Customizing Receiver
Setting Up Key Features
•Enter a password using the NUMBER PAD on the remote control in the
Password field.
•Enter the new password again when prompted. Your DTVPal DVR is
now locked.
Note the following when using the Locks menu after locking your system:
•If you try to access a locked item or open the Locks menu, the DTVPal
DVR displays a message asking you to enter th e password . Ent er the
correct password to continue.
•The DTVPal DVR permits three attempts to enter the correct password.
If you fail all three attempts at entering the correct password, then the
DTVPal DVR does not allow you to try again for several minutes.
•If you exit a locked item or close the Locks menu, you must re-enter the
password to access the item.
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Customizing Receiver
Setting Up Key Features
Customizing the Guide and Channel Lists
Changing the Order of the Channels
Press MENU, select Preferences, and then Guide Display . Under Direction,
You can set up the on-screen Program Guide to list channels in descending
order, with the highest channel number at the bottom of the screen, or in
ascending order, with the highest channel number at the top of the screen.
The default setting is to list channels in descending order.
Changing the Type of Guide Display
The DTVPal DVR comes set to display the st a ndard-size Pr ogram Guid e with
descriptions for the highlighted program or event. However, you can choose
the style of Guide Display that you like in the EPG Preferences menu.
•Medium Text - This is the default option.
•Large Text - Choose this option if you’d like to see larger text and fewer
hours of schedule per page on the Program Guide.
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Customizing Receiver
Setting Up Key Features
•Small Text - Choose this option if you’d like to see more channels and
three hours of schedule in smaller text per page on the Pro gr a m Gu ide .
Changing Display Formats
When viewing live TV or playing back a recording, you can press PAGE UP
(to format the SD video outputs) or PAGE DOWN (for the HD outputs) or the
FORMAT/* button (for both SD and HD outputs) to cycle through the
options for screen display format: Auto (the default, based on data
about the displayed content), Normal (as on Installation screens
under System Setup), Stretch, Partial Zoom, and Zoom.
Changing Languages
You may be able to change the audio language of some programs.
Press MENU, select Setup, Audio Setup, then select to use your
primary or alternative language. Also, when viewing live TV or pla ying
back a recording, you can press the SAP button to hear the Seconda ry Audio
Program for programming with SAP. Press SAP again to turn the feature off.
Closed Captioning
Your DTVPal DVR has many options for Closed Captioning (CC),
including font size, colors, edge style, service and opacity. To enable
Closed Captioning for when viewing programming with captions, p ress
CC, or you can press MENU, select Preferences, and select Closed Captions, then Captions On. Select either off or on, and then Done. When
viewing live TV or playing back a recording with closed captions turned on,
you can press CC again to turn the feature off.
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Customizing Receiver
Resetting Factory Defaults
Inactivity Standby
You can set up a period of time after which, if there has been no activity (such
as changing channels or using the DVR buttons), the DTVPal DVR will go into
standby mode (the green front-panel light will go out). This does not affect any
event timers you have set, since the DTVPal DVR saves recordings when in
standby. To disable this feature or change its duration, press MENU, select
Preferences, Inactivity Standby, make your settings and then select Done.
RESETTING FACTORY DEFAULTS
Press MENU, select Setup, System Setup, and then Restore Factory
Defaults. A warning message will display on the screen. Select Yes to reset
preferences and user settings for the DTVPal DVR. This will not affect any
recordings you have saved, whether they are protected or not.
DIAGNOSTICS MENU
Press MENU, select Setup, System Setup, and then Diagnostics. You can
use options on this menu to help diagnose and troubleshoo t issues you may
be having with your DTVPal DVR. The options include:
•Video Mem - Tests the VRAM in your DTVPal DVR for corruption.
•HDMI - Tests the HDMI connection to your TV, if one is present.
•HDD - Tests for problems with the hard-disk drive in the DTVPal DVR.
•USB Test - Tests the connection to a USB device, if one is present.
•Ethernet - Tests the DTVPal DVR’s network connection, if you use one.
•Counters - Allows you to view and reset a numbe r of system counters.
PROGRAMMING YOUR REMOTE CONTROL
The remote control gives you access to all the features of your DTVPal DVR.
You can set up the remote to control as many as three additional devices.
These devices can be your TV, VCR or DVD player, and a third device (such
as a VCR or DVD player, audio receiver, tuner or amplifier, or another TV or
DISH Network satellite receiver). To use your DTVPal DVR remote control to
operate these other devices, you must program your remote control for these
other devices. Y ou can enter codes directly to control your devices, or you ca n
scan the remote control’s database of device codes to find the right one.
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Customizing Receiver
Programming Your Remote Control
Setting Up Devices by Entering Codes
You can set up the remote to control other devices using the device codes
listed on page 27.
1.Turn the device on.
2.Find the brand name in the tables.
3.Press and hold the mode button for the device un til all the mode buttons
light up.
4.For AUX mode, press 0 for a TV, 1 for a VCR, or 2 for an audio tuner/
amplifier.
5.Using the NUMBER PAD, enter one of the three-digit device
codes for your brand from the table. Then press POUND (#).
6.Wait for three flashes of the mode light. If it doesn’t, go back
to step 3.
7.Press POWER to turn off the device. If the device does not turn
off, go to step 8.
8.Turn the device back on and try some other buttons to make sure they
work. If the code works for other buttons, stop here.
9.If the code doesn’t work, repeat steps 3 through 7 with the next device
code from the tables.
10. If you can’t find a code that works, then try Setting Up Using Device Codes Scan.
Setting Up Using Device Codes Scan
1.Turn the device on.
2.Press and hold the Mode button for the device un til all the Mode buttons
light up.
3.Press POWER.
4.Press the UP (or DOWN ARROW, but not both) until the
device turns off. Then press POUND (#).
5.Wait for three flashes of the mode light. If it doesn’ t flash three times,
then go back to step 3.
6.Turn the device ba ck on and test to make sure it works
with other remote-control buttons, like VOLUME.
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Customizing Receiver
Programming Your Remote Control
Remote Control Device Codes
These tables contain the manufacturer codes for programming the remote to
control your TV, a VCR, DVD player, or audio amplifier. Every attempt has
been made to include all codes. If your equipment brand is not listed or if the
codes do not work, the remote may not control your equipment. In some
cases codes may operate some but not all buttons shown in this guide.
Programming for combination
equipment: Program the remote control
in TV mode using the TV code and then in
VCR mode using the VCR code.
TV CodeVCR Code
Magnavox887797
888798
Philips891801
892802
893803
894804
Quasar860770
861771
862772
895805
896806
RCA863773
864774
Samsung755755
897807
Sylvania756756
TV/DVD COMBO CODES
Programming for combination
equipment: Program the remote control
in TV mode using the TV code and then in
VCR mode (or AUX – press 1 before
entering the DVD code) using the DVD
code.
TV CodeDVD Code
Apex757757
Broksonic752752
Cytron904904
Panasonic734734
765765
RCA749749
Sansui754754
Sylvania764764
Toshiba865814
866815
Customizing Receiver
TV/DVD/VCR COMBO CODES
Programming for combination
equipment: Program the remote control in
TV mode using the TV code, then in VCR
mode using the VCR code, and then DVD in
AUX mode (press 1 before entering the DVD
code) using the DVD code.
TVDVDVCR
Panasonic900882810
TV/VCR/TUNER COMBO CODES
Programming for combination
equipment: Program the remote control in
TV mode using the TV code, then in VCR
mode using the VCR code, and then tuner in
AUX mode (press 2 before entering the tuner
code) using the tuner code.
Software upgrades may be made available to users of the DTVPal DVR,
either to add new features or fix issues with existing ones. It is possible to
upgrade the software in your DTVPal DVR using the USB 2.0 or Ethernet
connections on the rear panel. A software upgrade does not affect existing
recordings and cannot be performed when recording is active.
Follow the on-screen instructions and never turn your DTVPal DVR of f while a
software download or update is t aking place. This process can take as long a s
5 minutes to complete, after which the DTVPal DVR will restart and refresh its
Program Guide information.
Upgrading via USB
Go to www.dtvpal.com to get the latest version of DTVPal DVR software and
for more details on how to use this feature.
Upgrading via Ethernet
Simply connect your DTVPal DVR to your broadb and h ome networ k using an
Ethernet connection and once your DTVPal DVR is in standby (the gree n
front-panel light is out), it will automatically download the latest compatible
software within an hour. An immediate download can be forced by pressing
MENU, selecting Setup, Broadband, and then Software Update. For more
information and detailed upg rade instructions, please go to www.dtvpal.com
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Customizing Receiver
TV GUIDE
TV Guide On Screen or Guide Plus Setup
You only need to perform the following steps if you have a TV, DVD recorder,
or VCR that includes TV Guide On Screen or Guide Plus. If you do not have a
TV Guide On Screen or Guide Plus device, you will be able to use the built-in
Program Guide in your DTVPal DVR.
If you are currently using TV Guide On Screen or Guide Plus in your analog
TV, DVD recorder, or VCR for over-the-air TV reception (not cable or satellite
service), you will need to change your TV Guide On Screen/Guide Plus setup
option to continue receiving your TV Guide On Screen/Guide Plus listings.
The steps provided walk you through the changes you need to make to
continue receiving show listings when your DTVPal DVR is connected to your
Guide-enabled product.
For more detailed instructions or updated support information, refer to
www.tvgos.com/support
.
TV Guide
Getting Started
To set up the TV Guide On Screen to communicate with your DTVPal DVR,
you’ll need:
•G-LINK Cable—this cable is required to continue receiving TV Guide
On Screen/Guide Plus listings in your Guide-enabled product.
The G-LINK cable was shipped with your original TV Guide On Screen/
Guide Plus-enabled TV, DVD recorder, or VCR. If you no longer have
the G-LINK cable, visit www.tvgos.com/support
•Substitute ZIP Code—you will need the five-digit code associated with
your broadcast area. During setup, you will enter the Substitute ZIP
Code in place of your actual ZIP code. These codes are provided on
page 38 of this User’s Guide.
.
Setting Up Your DTVPal DVR
1.Connect your DTVPal DVR using the instructions on page 2. You
should have connected the TV S
corresponding input on your Guide-enabled TV, DVD recorder, or VCR.
ET OUT or AUDIO/VIDEO output to the
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Customizing Receiver
TV Guide Setup
G-LINK Wand(s)
Connect plug to Guide-
enabled product
TV Guide
2.Using your DTVPal DVR remote
control, press MENU, select
Setup,
then System Setup, then TV
Guide
& Guide +.
Connecting the G-LINK Cable
1.Connect the G-LINK cable to the G-LINK jack on the back of your TV
Guide-enabled TV, DVR recorder, or VCR.
2.Place the G-LINK wand
approximately one inch
in front of the remote
control sensor on your
DTVPal DVR. Use tape
to secure the G-LINK
wand to the DTVPal
DVR front panel.
Note: The remote control
sensor is located in the
middle of the front panel
of your DTVPal DVR.
34
G-LINK Wand
IR Sensor
1 Inch
G-LINK Wand
Page 43
Customizing Receiver
TV Guide
Updating TV Guide On Screen and Guide Plus Setup
After connecting your DTVPal DVR to your TV Guide On Screen or Guide
Plus-enabled device, use these steps to complete the setup.
Note: The menu options on your Guide-enabled device may differ from the
ones described here.
1.Using the remote control for your Guide-enabled TV, DVD recorder, or
VCR, press GUIDE to open your Guide Listings screen.
2.On the Service Bar, select Setup, then Change System Settings.
3.If available, select No, repeat setup. Otherwise, follow the on-screen
prompts.
Entering Your Location
The Guide uses setup information to provide TV show listings and channel
lineups for your area.
1.Select USA as the country.
2.Use the remote control NUMBER P AD or the UP and DOWN ARROWS
to enter the Substitute ZIP Code for your area. See page 38 for the ZIP
code listing.
Set Up Your DTVPal DVR
For your Guide to communicate with your DTVPal DVR, the Guide must be
set up as though the DTVPal DVR is a cable box, even though you do not
have cable service. Use these steps to finish setting up your DTVPal DVR.
1.Select Cable with a Cable Box or Yes I have cable.
2.If asked, select the type of audio/video input you used to connect your
DTVPal DVR to your Guide-enabled device, then follow the on-screen
prompts.
3.If a connection diagram displays, verify the G-LINK cable is connected
as shown.
4.For brand of cable box, select Scientific Atlanta.
5.Follow the on-screen instructions and verify that your DTVPal DVR
changed channels.
6.When asked if the device has tuned to Channel 9, select Yes.
7.On the confirmation screen, select Yes, continue/finish setup process. If you are asked about setting up a VCR, select the
appropriate answer for your installation.
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Customizing Receiver
Channel Number
TV Guide
Completing Setup
•After setup is complete, exit the Guide setup screen. To begin receiving
listings, be sure to turn off the Guide-enabled device when not in use.
•Within 24 hours, you will begin receiving TV show listings. It may take
up to six days to receive the full eight days of initial show listings.
•Show listings are updated several times per day. Be sure to leave your
DTVPal DVR powered on to have the most updated listin gs information.
It is normal for your DTVPal DVR to change channels while the Guideenabled device is powered off and is setting up or receiving new data.
Note: When you receive your new Guide listings, you will notice that
your channel numbers have changed. Refer to Tuning to Your New Channel Numbers, below, or visit www.tvgos.com/support
details.
Tuning to Your New Channel Numbers
for more
After connecting your Guide-enabled TV or DVD recorder to your DTVPal
DVR or VCR, the channel numbers used in your Guide Listings will change.
Understanding Your New Channel Numbers
Your analog TV, DVD recorder, or VCR does not know how to tune to digital
channels. The channel number assigned to your channel lineu p allows your
DTVPal DVR to find the correct digital channels.
Finding Channel Numbers
In any Guide version, you can identify the chann el number using th e Channel
Editor.
1.On the Service Bar, highlight Listings. Press MENU on the Guideenabled device’s remote control, then select Edit Channel.
2.The Channel Editor displays. Note the Guide channel number for each
channel.
Note: You need this channel number to go to a specific channel in the
Listings screen or if you are schedu ling a manual reminder or recording.
Visit www.tvgos.com/support
36
for more information.
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Customizing Receiver
Channel Logo and Number
TV Guide
Displaying Channel Numbers in Listings
Your Guide version may or may not have the ability to display channel
numbers in the Listings grid.
To determine if you can display the new channel numbers:
1.Highlight Listings (or any channel’s logo), then press MENU on the
Guide-enabled device’s remote control.
2.The Listings Options (or Channel Options) menu appears. If there is a
Channel ID field, you can press the LEFT or RIGHT ARROW to sele ct a
channel display option:
-Both—displays both the channel logo and
number.
-Logo—displays only the channel logo.
-Number—displays only the channel
number.
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Customizing Receiver
TV Guide
Substitute ZIP Codes
Locate the major broadcast area closest to your location. Note the substitute
ZIP code associated with this area and enter it as yo ur ZIP code during the TV
Guide On Screen/Guide Plus Setup.
•You can find more information on the www.dtvpal.com website.
Troubleshooting
Missing specific channels
1.Your DTVPal is only able to tune digital over-the-air channels. It is
possible that some of the channels you are missing are channels that
are still broadcasting in analog.
2.You can go to the website www.antennaweb.org to find out which
channels in your area are currently broadcasting a digital signal. If the
channel you are missing is still broadcasting in analog, you can view the
channel using the TV’s tuner. To view analog channels, press the
ANALOG P ASS-THROUGH button on the DTVPal DVR remote control,
then change channels on your TV using your TV’s remote control.
When you want to return to watching digital channels using your
DTVPal DVR, change back to the correct channel (3 or 4) or input/
source, and press the ANALOG PASS-THROUGH button again.
Signal loss on all channels
1.Try a different channel. Sometimes, just one channel may be
experiencing a problem, while other channels are fine. If just one
channel seems have the problem, go to the next section, Signal loss on one or some channels. If all channels are experiencing the problem,
then continue with Step 2.
2.Verify that the coax cable connecting to the Over The Air Antenna In
connection is hand tight, and is connected to your over-the-air antenna.
3.Verify that your over-the-air antenna is still in place, and does not
appear to have moved. If the antenna is moved out of proper alignm ent,
then you may receive signal loss messages on some or all of your
channels.
4.Try resetting your DTVPal DVR. Press the POWER button on the
DTVPal DVR remote control to turn it of f (in standby mode ), then unplug
the DTVPal DVR from the power outlet for 15 seconds, plug it back in,
and POWER it back on.
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Getting Help
Finding More Information
5.Check the signal strength on your over-the-air channels. Using your
DTVPal DVR remote control, press MENU, select Setup, System Setup, Channel Setup, then Add a New Channel. Find a channel that
is experiencing problems, and verify that it has a strong signal.
Channels with an indicated signal strength below approximately 60 are
likely to experience loss of video.
6.Your over-the-air antenna may need to be adjusted. Contact your local
retailer for assistance. If you want to tr y adjusting the antenna yourself,
refer to any instructions accompanying the antenna, or to
www.antennaweb.org for antenna recommendations and general
information on antenna alignment.
Signal loss on one or some channels
1.Try a different channel. Sometimes, just one channel may be
experiencing a problem, while other channels are fine. If all channels
are experiencing the problem, go to the previous section, Signal loss on all channels. If just one channel or a few channels seem to have a
problem, then continue with Step 2.
2.Your DTVPal DVR is only able to tune in digital over-the-air channels. If
you are missing some channels, it is possible that some of them are
channels that are still broadcasting analog signals. See Missing specific channels on page 42.
3.You can refer to the website www.antennaweb.org for lists of which
channels in your area are currently broadcasting digital signals. If the
channel or channels you are missing is/are still in analog, you can view
the channel(s) using the TV’s built-in tuner. To view analog channels,
press the ANALOG PASS-THROUGH button on the DTVPal DVR
remote control, then change channels on your TV using your TV’s
remote control. When you want to return to watching digital channels
using your DTVPal DVR, change back to the correct channel (3 or 4) or
input (source), and press the ANALOG PASS-THROUGH button again.
Remote is not working
1.Verify the batteries are installed according to the battery diagram in the
remote control.
2.Try changing the batteri es in the DTVPal DVR remote control. Batteries
should all be of the same type and size.
3.Make sure you are pointing the remote control di rectly at the front p anel
of the DTVPal DVR. The remote uses infrared (IR) signals to operate
the DTVPal DVR (and any other equipment you have programmed in
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Getting Help
Finding More Information
the other device modes), and therefo r e mu st ha ve line of sight to the
front of the DTVPal DVR (or other equipment) .
Forgot password for locks
1.Locate the Receiver ID number by pressing MENU on the DTVPal DVR
remote control, selecting Setup, System Setup, then System Information. Write down the Receiver ID number (before the dash).
2.To reset your password, press MENU on the DTVPal DVR remote
control, select Setup, then Locks. Enter the last four digits of your
Receiver ID number (before the dash) as a temporary password, then
select Change Password to choose a new password. When prompted
for your old password, you must re-enter your temporary password
before you can enter and then confirm a new password.
Program Guide issues
1.If you try to display future programs in the Program Guide or Browse
Banner, but are unable to find the schedule you are looking for, you may
try displaying the Program Guide again later. By that time, updates may
show programs for the times you want.
2.The Program Guide and Browse Banner can display only programs that
have not yet ended. They cannot display a time ear lier than the present.
3.If some channels are missing when you are using the Program Guide or
Browse Banner, you may have locked the DTVPal DVR to hide adult
channels, or you may have applied a Favorites List other than All Chan.
Unlock the DTVPal DVR (see Locks on page 20), or choose a different
Favorites List (see Customizing the Guide and Channel Lists on
page 23), respectively, to show the channels you are missing in the
guide.
4.For the full guide to be displayed, TV Guide data must be transmitted in
your area. You have access to the TV Guide data if you see the TV
Guide logo in the top right corner of the program guide. If the TV Guide
logo is not showing, then please check that your ZIP code has been
entered correctly. Once the ZIP code is verified correct, wait until the
following day to recheck the Program Guide screen. If the TV Guide
logo is still not present, then unfortunately the extended guide data may
not be available in your area.
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Getting Help
Finding More Information
Timer issues
1.If a program is locked, you must enter the passwor d to cr ea te a timer.
2.If you have set up the maximum number of event timers, the DTVPal
DVR displays an error message if you try to set up another, giving you
the option to delete an existing event timer.
3.If you try to set up a manual timer with invalid start or stop times (for
example, an event stop time that occurs before its start time), you will
see an error message.
4.If you stop or skip a timer that is repeated, the next showing of the event
is not affected. To stop all occurrences, you must delete the event timer .
(A timer with a frequency of Once is deleted when it has occurred.)
5.If you set a timer that misses the beginning or end of a program, you
may want to use or change the Start Early or End Late options for the
timer, or set a manual timer to begin and end at times you specify.
Events not recording
1.Ensure any event timers you have set that you want to record progra ms
are set as DVR timers, and not as Auto-Tune/Reminder timers.
2.If you set up a repeating event timer , but it does not record a showing of
the program, double-check that you set the correct frequency for that
program (Weekly, Daily, Mon-Fri.).
Events disappearing from DVR list
1.If you run out of space on your DTVPal DVR, recordings tha t ar e no t
protected will begin to be erased, starting with the oldest unprotected
one, as needed to make room for new recordings, as they occur.
2.If you do not want a recording to be deleted, select Protect on the
screen for that recording.
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Getting Help
Finding More Information
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APPENDIX
LIMITED WARRANTY
FCC COMPLIANCE
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Appendix
LIMITED WARRANTY
This Limited Warranty is a legal document. Keep it in a safe place. Remember to
retain your Bill of Sale for warranty service! Any items returned without a copy of the
Proof of Purchase will be considered out of warranty.
What the Warranty Covers
This warranty extends only to the original user of the equipment and is limited to the purchase
price of each part. DISH Network Corporation and its affiliated companies (“DISH Network”)
warrant this system against defects in materials or workmanship as follows:
• Labor: For a period of 90 days from the original date of purchase, if DISH Network deter-
mines that the equipment is defective subject to the limitations of this warranty, it will be
replaced at no charge for labor. DISH Network warrants any such work done against
defects in materials or workmanship for the remaining portion of the original warranty
period.
• Parts: For a period of 9 0 days from the origin al date of purchase, DI SH Network will supply,
at no charge, new or re-manufactured parts in exchange for parts determined to be defective subject to the limit ations of this warranty. DISH Network warrants any such replacement
parts against defects in materials or workmanship for the remaining part of the original warranty period.
Note: “Parts” means items included in this package, which may include the TV converter
and remote control. It does not include other parts purchased separately.
What the Warranty Does Not Cover
• This warranty does not cover installation of the system. If applicab le, such installation will
be warranted under a separate installation agreement.
• This warranty does not cover consumer instruction, physical setup or adjustment of any
consumer electronic devices, remote control batteries, signal reception problems, loss of
use of the system, or unused programming charges due to system malfunction.
• This warranty does not cover cosmetic damage, damage due to lightning, electrical or telephone line surges, battery leakage, fire, flood, or other acts of Nature, accident, misuse,
abuse, repair or alteration by other than authorized factory service, use of accessories not
recommended by the TV converter manufacturer, negligence, commercial or institutional
use, or improper or neglected maintenance.
• This warranty does not cover equipment sold AS IS or WITH ALL FAULTS, shipping and
handling, removal or reinstallation, shipping damage if the equipment was not packed and
shipped in the manner prescribed, nor equipment purcha sed, se rviced , or operat ed outside
the continental United States of America.
If You Need Assistance
1Call the customer support number at 1-888-667-0633 or visit our website www.DTV-
Pal.com. Have the date of purchase and your receiver ID number av ailable. Press the SYSTEM INFO button on the remote control to display the receiver ID number.
2A Customer Service Representative will assist you. If the Representative determines you
should return any equipment, you will be given steps and an address for which to return
your equipment. Whether under warranty or not, you will be respons ibl e for t he c ost of shi pping back the defective equipment.
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Limited Warranty
3Returned equipment must be packaged properly, using either the original shipping materials
or other appropriate packaging. Include a copy of the Bill of Sale. Any items returned without a copy of the Proof of Purchase will be considered out of warranty.
4Follow the instructions given to you by the Customer Service Representative when return-
ing your equipment for service.
Legal Limitations
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY.
DISH NETWORK SHALL NOT BE HELD LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESSED OR IMPLIED
WARRANTY ON THIS SYSTEM, NOR FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF, OR INABILITY TO USE, THIS SYSTEM.
UNDER NO CIRCUMSTANCES SHALL DISH NETWORK'S LIABILITY, IF ANY, EXCEED THE
PURCHASE PRICE PAID FOR THIS SYSTEM. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE ON THIS SYSTEM IS LIMITED IN DURATION TO THE PERIOD OF
THIS WARRANTY. DISH NETWORK RESERVES THE RIGHT TO REFUSE TO HONOR THIS
WARRANTY IF DISH NETWORK DETERMINES ANY OF THE ABOVE EXCEPTIONS TO
HAVE CAUSED THIS SYSTEM NOT TO HAVE PERFORMED PROPERLY. THIS WARRANTY
SHALL BE VOID IF ANY FACTORY-APPLIED IDENTIFICATION MARK, INCLUDING BUT NOT
LIMITED TO SERIAL OR CONDITIONAL ACCESS NUMBERS, HAS BEEN ALTERED OR
REMOVED. THIS WARRANTY SHALL ALSO BE VOID IF THE TV CONVERTER HAS BEEN
OPENED BY AN UNAUTHORIZED PERSON.
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Appendix
FCC COMPLIANCE
The following text is extracted from Federal Communications Commission (FCC)
regulations, as of the publication date of thi s Guide. Contac t the FCC (see fol l owing ) or
your library for the complete text of the regulations.
Compliance Information Statement
DISH Network Corporation, 9601 S. Meridian Blvd, Englewood, CO., (303) 723-1000, declares
that: This device complies with Part 15 of the FCC Rules. Operat ion is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired
operation.This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular instal lation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Do not make changes or modifications to this equipment. This could void the user’s authority to
operate the equipment.
There are many devices that allow you to connect your antenna to your in-home distribution
system such as splitters, and amplifiers. The FCC requires that the isolation between the
antenna port and the network port of your system meet the following:
• 80dB from 54 MHz to 216 MHz, at least
• 60dB from 216 MHz to 550 MHz and at least
• 55dB from 550 MHz to 806 MHz
Measuring the isolation of a device requires special ized eq uipment. I n most cases, it is easi er to
purchase a splitter or amplifier with the correctly specified isolation from your local television
retailer. The above requirements are extracted from 4 7CFR15.115. For the complete text please
visit WWW.FCC.GOV.
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FCC Digital Television Transi-
FCC DIGITAL TELEVISION TRANSITION NOTICE
February 17, 2009 marks the date when local over-the-air full-power TV broadcasts will
transition from analog to digital within the United States. Consumers with analog TVs,
who rely on an over-the-air antenna to receive their local broadcast TV programming, will
need a digital-to-analog converter box, a digital TV with a digital tuner, or to subscribe to
a pay TV service like DISH Network to display those digital broadcasts. Analog TVs that
do not use one of those methods to get a digital signal will continue to work for other
purposes, including watching low-power TV stations still broadcasting in analog,
watching pre-recorded movies with a DVD player or VCR, or playing video games.
Great news!
Your new DTVPal DVR allows you to continue enjoying the over-the-air digital
broadcasting programming available in your area. Your new DTVPal DVR also allows
you to receive analog broadcasts simply by pushing the Analog Pass-Through on your
remote. This is a great feature to view those low-power TV stations that do not convert to
digital on 2/17/09.
Additional information regarding the digital television transition , including information
about subsidized coupons for digital-to-analog converter boxes, is available at
www.dtvpal.com
1-888-CALL-FCC.
, www.DTV.gov, www.dtv2009.gov, 1-888-DTV-2009, or
Printed in
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Appendix
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A
ANTENNA IN connection
3, 6
ascending order, channel lists 23
Audio
Night Mode 17
Standard Mode 17
audio language 24
Audio Setup 24
Auto 24
B
BACK button 14, 15
Browse Banner 12
C
CANCEL button 10, 11
Captions Off 24
Captions On 24
Care of Your Equipment 5
Changing
Channel Order 23
Closed Captioning (CC) 24
coaxial cable 3, 6
component cables 2, 4
composite (RCA-type) cables 5
Connecting DTVPal DVR to
Your TV 2
connection type
coax
3
component 2
HDMI 2
RCA (composite) 3
Controlling Live TV 13
D
descending order, channel lists
23
Description 12
Device Code Tables 27
DVD Player Codes 30
Tuner/Amplifier Codes 30
TV Codes 27
TV/DVD Combo Codes 31
TV/DVD/VCR Combo Codes
31
TV/VCR Combo Codes 31
TV/VCR/Tuner Combo
Codes 31
VCR Codes 28
digital channels 8
digital sub-channels 8
Direction of channel lists 23
Display format options 24
Dolby Digital audio 16
Dolby Digital Surround Sound
decoding 16
DVR Menu 13
Daily Schedule 13
My Recordings 13
E
EPG Preferences screen
23
Event Search 12
History 12
Specific keyword search 12
Exact Match 12
F
Finding a Program
Channel Up/Down 10
Direct Entry 11
Overview 10
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fixed images, caution
FWD button 14, 15
5, 15
M
My Recordings 13, 15
G
Getting Started
Connecting DTVPal DVR to
Your TV 2
Navigating the Menus 9
Using the Setup Wizard 6