EchoStar DISH Pro User Manual

Attention Symbols, Warning Symbols, and Gray Boxes

Yo u must be aware of safety when you install and use this system. This User Guide provides various
procedures. If you do some of these procedures carelessly, you could injure or kill yourself or damage
equipment or property. Some other procedures require special attention.

The

WARNING! symbol means that if you are not careful,

You could injure or kill yourself, or

You could damage equipment or property.

The

ATTENTION! symbol means you should pay special attention to:

Important instructions for using the system, or
Important instructions for maintaining the system.

The Class II Symbol alerts qualified service personnel to use only identical replacement

parts in this apparatus.

For Your Safety

Do not try to open the case of the receiver. There is risk of electrical shock, which may cause
damage to the receiver and/or personal injury or death to you. There are no user-serviceable parts
inside the receiver. Opening the receiver case or making unauthorized changes will void
the warranty.

To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.

Important Software Notice

As with all software controlled products, unexpected behavior could arise if the user tries to perform operations in a non­routine manner. This product, like almost any other high tech product, is subject to bugs and hence EchoStar CANNOT AND
DOES NOT GUARANTEE OR WARRANT THAT ALL FEATURES, SUCH AS PARENTAL CONTROL, WILL WORK
AS INTENDED UNDER ALL CIRCUMSTANCES. EchoStar endeavors to improve such conditions and will periodically
download improvements.

Equipment and Software Covered by this User’s Guide

This User Guide covers DISH Player-DVR 522 and DISH Player-DVR 625 receivers and software models DP522 and DP625. This Guide

may cover other devices not listed here.

Copyright Notice

Copyright © 2005 EchoStar Technologies Corporation, Englewood, Colorado 80112. All rights reserved.
The information in this User Guide may change without notice. We may issue revisions to tell you about such changes.
Please send comments or questions about this User Guide to: Technical Publications, EchoStar Technologies Corporation, 94 Inverness Terrace East,

Englewood, Colorado 80112.
Part Number: 136838
Printed in the United States of America.
DISH Network is a registered trademark of EchoStar Satellite L.L.C. For information about DISH Network, please visit our website at www.dishnetwork.com.
We acknowledge all product names, trade names, or corporate names we mention in this User Guide to be the proprietary property of the registered owners.

Contents

Safety Instructions.......................................................................... iii

Chapter 1 - Introduction .................................................................. 1

Welcome! .............................................................................................. 1

About this Receiver .............................................................................. 2

Overview ............................................................................................... 4

Getting Started ..................................................................................... 6

Quick Tour of Basic Features ............................................................... 7

Quick Tour of the Menus ...................................................................... 9

Quick Tour of Digital Video Recorder Features .................................. 14

Quick Tour of Watching One Program While Recording Others ........ 19

Quick Tour of Picture-in-Picture (PIP) ................................................ 20

Satellite Television .............................................................................. 21

Satellite Signal Quality ........................................................................ 22

Chapter 2 - Receiver Description and Installation ...................... 23

Receiver Front Panel .......................................................................... 23

Receiver Back Panel .......................................................................... 24

Remote Controls ................................................................................. 26

Connecting the Receiver to a Nearby TV ........................................... 29

Connecting the Receiver to the TV(s) in Another Room(s) ................ 31

Programming the Recover Button ...................................................... 36

Changing the TV1 and TV2 Output Channels .................................... 37

Connecting the Receiver to the Phone Line ....................................... 38

Connecting the Receiver to a Dish Antenna System .......................... 39

Optional - Connecting VCRs to the System ....................................... 41

Optional - Connecting to an Off-Air Antenna or Cable ....................... 42

Optimize Your Remote Controls ......................................................... 43

Setting Up TV1 to Operate in UHF Pro .............................................. 46

Chapter 3 - Using the System ....................................................... 49

Setting Up TV1 to Operate in IR ......................................................... 47

Using Dual and Single Modes ............................................................ 49

Using the Remote Controls ................................................................ 52

Using the Menus ................................................................................. 58

Using Text Fields ................................................................................ 61

Changing Channels ............................................................................ 62

Using the Program Guide .................................................................. 62

Displaying Program Information ......................................................... 64

Ordering Pay-Per-View Programs ...................................................... 66

Ordering DISH On Demand ................................................................ 66

Reviewing Purchase History ............................................................... 67

Using Favorites Lists .......................................................................... 67

Using Timers and Recordings ............................................................ 69

Page i

Contents

Watching One Program While Recording Another .............................79

Using the DVR Features .....................................................................85

Using Themes and Search .................................................................90

Using Locks ........................................................................................93

Personal Identification Number .........................................................101

Using Caller ID .................................................................................101

Resetting Receiver to Factory Default Settings ................................102

Changing Program Languages .........................................................103

Using Dolby® Digital Sound ..............................................................104

Updates .............................................................................................105

Inactivity Standby ..............................................................................106

Control Other Devices with the Remote Controls .............................106

Using Troubleshooting Tools ............................................................117

Chapter 4 - Dish Antenna Installation.........................................119

Installing a DISH 500 Antenna ..........................................................119

Installing a Multiple Dish DISH Pro System ......................................125

DISH Pro Wiring Diagrams ...............................................................128

Running Coaxial Cable .....................................................................133

Chapter 5 - Reference...................................................................135

Troubleshooting Tables ....................................................................135

Device Codes ....................................................................................147

Appendix ......................................................................................153

Limited Warranty ...............................................................................153

Residential Customer Agreement .....................................................155

Staying Legal ....................................................................................159

FCC Compliance ...............................................................................159

Index ..............................................................................................161

Page ii

Safety Instructions

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with a dry cloth.

7. Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding-type
plug has two blades and a third grounding prong. The wide blade or the third
prong are provided for your safety. If the provided plug does not fit into your
outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched, particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.

11. Use only attachments/accessories specified by the manufacturer.

12. Unplug this apparatus during lightning storms or when unused for long periods
of time.

13. Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as the power supply cord or plug
is damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or
has been dropped.

Apparatus shall not be exposed to dripping or splashing and no
objects filled with liquids, such as vases, shall be placed on the
apparatus.

Page iii

Safety

Note to Satellite TV System Installer: This reminder is provided to call the

satellite TV system installer’s attention to Article 820-40 of the National
Electrical Code (NEC) that provides guidelines for proper grounding and, in

particular, specifies that the cable ground shall be connected to the grounding
system of the building as close to the point of cable entry as practical.

Safety Tips

• Unplug the receiver from the AC power outlet before cleaning.

• The use of accessories or attachments not recommended by the receiver
manufacturer will void the Limited Warranty.

•Do not place the receiver in an enclosure such as a cabinet without proper
ventilation.

• Do not install the receiver in any area where the temperature can be less than
40°F or more than 113°F.

•Do not stack the receiver on top of or below other electronic devices.

• Operate the receiver using only the type of power source indicated on the
marking label. Unplug the receiver power cord by gripping the power plug, not
the cord.

•Do not overload wall outlets or extension cords, as this can result in a risk of
fire or electrical shock.

• Never insert objects of any kind into the receiver through openings, as the
objects may touch dangerous voltage points or short out parts. This could cause
fire or electrical shock.

• Make sure that the outdoor parts of the antenna system are grounded in
accordance with local, state, federal, and National Electrical Code (NEC)
requirements.

•Do not locate the antenna near overhead light or power circuits, or where it can
fall into such power lines or circuits. When installing the antenna, take extreme
care to avoid touching such power lines or circuits, as contact with them can be
fatal.

•Do not attempt to service the receiver yourself, as opening or removing covers
may expose you to dangerous voltage, and will void the Limited Warranty.
Refer all servicing to authorized service personnel.

• Use an outlet that contains surge suppression or ground fault protection. For
added protection during a lightning storm, or when the receiver is left
unattended and unused for long periods of time, unplug the power cord from
the wall outlet, disconnect the lines between the receiver and the antenna, and
disconnect the telephone line. This will provide some protection against
damage caused by lightning or power line surges.

Page iv

CH

CH

CH 3

CH 4

AFFIX THESE TO CABLES THAT CONNECT

TO THE BACK OF THE RECEIVER

Use these labels to help remind

you of the channel you should use

to watch Satellite TV

AFFIX THESE TO THE TV SET

See Chapter 2, Receiver Description & Installation

Instructions for details on using these labels

Chapter 1

Introduction

Congratulations on choosing DISH Network. You are about to experience
the excitement and convenience of Direct Broadcast Satellite (DBS) service,
which delivers the very best picture and sound quality. DISH Network
consistently provides state-of-the-art products and satellite-delivered
services — with high performance, ease of operation, and a wide variety
of entertainment options.

Welcome!

You’re about to enjoy a Digital Video Recorder!

This satellite receiver lets you decide how you watch TV. You can record and
play back audio and video with full digital quality. You can pause a live
program and not miss any of the action or you can record a program to watch
later, without a VCR.

Important Information About This Receiver

• Always handle the satellite receiver carefully.
Avoid excessive shock and vibration at all times as
this can damage the hard drive.

• If you have the receiver turned on and need to
move it, be sure to unplug the receiver and let it sit
for at least 30 seconds before moving it.

• Do not install the receiver in any area where the
temperature can be less than 40°F or more than
113°F while the unit is operating.

• If the receiver is cold to the touch, do not plug it in
immediately. Let it sit unplugged at room
temperature for at least 45 minutes before
plugging it in.

• Avoid installing the receiver on top of or
underneath another electronic device (such as a
stereo receiver) as this can cause heat build-up and
vibration.

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Chapter 1

Introduction

About this Receiver

Your DISH Network satellite receiver has features that make watching TV
more exciting. Along with the DVR functions, you are about to discover
new ways to make programming choices.

Dual and Single Modes

The satellite receiver can be installed and operated in one of two ways:

Dual Mode

Dual Mode uses TV1 outputs to deliver programming to the nearby TV, and
TV2 outputs to deliver programming to the remote TV(s).

While in Dual Mode, you can use this two-tuner satellite receiver to watch
different programs in two locations:

• Nearby TV - Programming from the receiver is delivered to the TV
near the receiver using short audio/video cables.

• Remote TV - Programming from the receiver is delivered to a TV
located in another room using existing in-home coaxial cable.

Program viewing at each TV location is independent.

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Single Mode

Single Mode provides dual tuner features to a single TV like Picture-in­Picture (PIP) and the ability to watch one live program while recording
another.

About this Receiver

Program viewing at each TV location is the same

(Shared View enabled).

Remote Controls

Two remote controls come with your receiver:

• An Infrared (IR) remote to control programming for the nearby TV.
This remote is labeled with a green number 1, which matches
similar markings on the receiver output connections and the menus
for the nearby TV.

• An Ultra-High Frequency Pro (UHF Pro) remote to control
programming to a remote TV. This remote is labeled with blue
number 2, which matches the similar markings on the receiver
output connections and the menus for the remote TV.

Page 3

Chapter 1

Introduction

Tip: In the margins
of pages through­out this guide are
tips and other
information to
make using your
satellite receiver
easier

Overview

Before you use your satellite receiver, you need to install the system or

have it installed by a professional technician. For a professional installation,
please call the Customer Service Center at 1-800-333-DISH (3474). If you
install the system yourself, use the instructions in Chapter 2.

A vital part of the installation is to set up the receiver to get
the latest software from the satellite signal. If you are
installing a new system and follow the instructions in Chapter
4, your receiver will automatically get this software.

For information on the receiver and its installation, read Chapter 2,
Receiver Description and Installation beginning on page 23.

For information on any specific feature or function, read Chapter 3, Using
The System beginning on page 49.

For information on assembling and installing a dish antenna, read
Chapter 4, Dish Antenna Installation beginning on page 119.

If you have a problem operating the system or receive an error message, use
the Troubleshooting Tables beginning on page 135.

Conventions

To make it easy for you to use this guide, we use the following conventions.

• The names of remote control buttons are all uppercase.

Example: Press the SAT button.

• Menus and options that appear on the TV screen are in bold type.
Example: Open the

• Select means to move the highlight to an on-screen option or choice
in a list and press the SELECT button on the remote control.
Example: Select the

• Button sequences are shown in this convention: [button name]­[button name]-[button name].
Example: Press MENU-6-1-3 on Remote Control 1 to display the

System Information screen.

• Connections on the back of the receiver are in small capital letters.
Example: S

ATELLITE IN

• Where this guide mentions nearby TV, it refers to the TV near the
receiver. The nearby TV receives TV1 menus and programming
from the receiver’s TV1 outputs and is connected using short audio/
video cables.

• Where this guide mentions remote TV, it refers to the cable-ready
TV(s) located in rooms away from the receiver. The remote TV
receives TV2 menus and programming from the receiver’s TV2
outputs through your in-home cable system.

• Where this guide mentions remote control, it refers to either
Remote Control 1 when viewing a nearby TV or Remote Control 2
when viewing the remote TV(s). If a specific remote control must
be used, this guide will refer directly to Remote Control 1 or
Remote Control 2.

Program Guide.

Locks option.

Page 4

Fixed Images

On some TVs, the presence of fixed images for extended
periods of time may cause them to be permanently imprinted
on the screen. Consult your TV user guide for information on
whether this is a problem for your TV, what operating/
viewing restrictions apply to avoid this problem, and
associated TV warranty coverage.

Moving DISH Network Logo

Whenever the receiver’s outputs are turned off using the remote
control or front panel POWER buttons, you will see the DISH
Network logo moving around on your TV screen. This feature is
included with your receiver to assure you that the connections
between your receiver and TV(s) is not lost. Press the blank
POWER or SELECT button on the remote control to resume
watching satellite TV programming. Make sure you are using
the correct remote (see page 26 for details).

Overview

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Chapter 1

Introduction

Tip: In Dual Mode,
Remote Control 1
is used to control
TV1 menus on the
nearby TV. Remote
Control 2 is used to
control TV2 menus
on the remote
TV(s).

Getting Started

After your system has been installed, order and watch your programming
using the following steps:

Step 1: Ordering Your Programming

1. Using a remote control, press SAT and then press the blank
POWER button to turn on the receiver. Make sure the TV is

also on.

2. Press GUIDE.

You will see that some channels in the
These channels can be viewed immediately. However, many channels
will be in red. You cannot view these channels until you order
programming.

3. Press the SYSTEM INFO button on the receiver front panel to display
the

System Info screen.

Program Guide appear in white.

Note: The following screen is for example only. Be sure to use the

numbers on the

System Info screen displayed on your TV.

4. Call the Customer Service Center at 1-800-333-DISH (3474). A
customer service representative will help you start DISH Network
programming on your system and will discuss the various programming
packages available.

5. Choose a package and the representative will authorize your
programming.

6. Press SELECT to close the

System Info screen.

7. Wait a few minutes and the channels you purchased will turn from red

Page 6

to white, and can now be viewed.

Quick Tour of Basic Features

Step 2: Finding Programs to Watch

1. Press the GUIDE button.

2. When the

Program Guide opens, use the UP or

DOWN ARROW to view information on other

channels. Press the PAGE UP and PAGE DOWN
buttons to move you quickly through the

Guide

. The channels for the programming you ordered

Program

should be shown in white and are available for viewing.
After you have highlighted a current program in the

Program Guide, press SELECT to watch it.

Quick Tour of Basic Features

This tour guides you quickly through a number of basic satellite receiver
features accessible directly from the remote control without using menus.
For more detailed information about each feature, see Chapter 3, Using the
System.

1. Make sure the TV is on.

Tip: The Program
Guide provides a
complete listing of
all programs avail­able on all chan­nels, including
those that are not in
your subscription
(these channels
have red back­grounds).

2. Press the UP or DOWN ARROW button on your

remote control to change channels.

3. Press the RECALL button to go back to the last channel

you watched.

4. Press the THEMES (LEFT ARROW) button to open the

Themes and Search menu. This menu allows you to

search for programming by themes (movies, sports, and
more) or by key words used in the programming
information.

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Chapter 1

Introduction

5. Select Sports to see a list of sporting events.

6. Press the VIEW TV button to go back to watch a program.

7. Press the INFO button to see information about the program.

Note: The first time you press the INFO button, the

information screen is transparent. Press the INFO button again
to make the information screen solid. When you press the
INFO button a third time, the information screen closes.

8. Press the CANCEL button to go back to watch the program.

9. Press the BROWSE (RIGHT ARROW) button to open the

Browse Banner. The Browse Banner shows information

on a program you’re watching at the top, and information on
two other programs at the bottom.

Page 8

10. Press the UP or DOWN ARROW button to

change the channel information you see at the
bottom of the TV screen.

11. Press the RIGHT ARROW button to highlight

the program coming on next at the bottom. Press
the LEFT ARROW button to go back to the
program on now.

Quick Tour of the Menus

12. Press the VIEW TV button to clear the

Browse Banner from

the TV screen and to go back to watching a program. Press
SELECT to change to the highlighted channel.

Quick Tour of the Menus

This tour guides you quickly through the basic features available through

Main Menu. See Chapter 3, Using the System for more information

the
about these and other features.

1. Press the remote control MENU button to open the

Menu

.

Main

Tip: In Dual Mode,
Remote Control 1
is used to control
TV1 menus on the
nearby TV. Remote
Control 2 is used to
control TV2 menus
on the remote
TV(s).

Note: DISH On Demand will be available with a future software

upgrade.

Page 9

Chapter 1

Introduction

2. Press the 1 button to select the Program Guide option on the

Main Menu. This opens the Program Guide on the TV screen.

You can use the

Program Guide to find and select a program to watch.

For now, though, go on with this tour.

3. Press the MENU button to go back to the

4. Press the 2 button to select the

Main Menu. This menu allows you to search for

the

Themes and Search option on

Main Menu.

programming by themes (movies, sports, etc.) or by key words
used in the program information.

5. Press the MENU button to go back to the

Main Menu.

Page 10

6. Press the 3 button to select the Customer option. This menu

provides convenient access to your DISH Network account to
review your statement, pay your bill, upgrade programming, and
more.

Quick Tour of the Menus

7. Press the 0 button to go back to the

8. Press the 4 button to select the

Main Menu.

Dish Home option. You can

order channels, check the news and weather, and even play
games.

9. Press the 0 button to go back to the

Main Menu.

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Chapter 1

Introduction

10. Press the 5 button to select the Locks option on the Main

Menu

. This menu allows you to apply password-protected
locks on programming based on rating, or even on a channel­by-channel basis.

11. Press MENU to go back to the

12. Press the 6 button to select the

Main Menu. Use this menu to set up the system the way you

Main Menu.

System Setup option on the

want.

13. Press MENU to go back to the

Main Menu.

Page 12

14. Press the 7 button to select the Daily Schedule option on the

Main Menu. The Daily Schedule lists the timers that are
planned for today, the future (up to nine days), and those that
occurred in the recent past.

15. Press MENU to go back to the Main Menu.

Quick Tour of the Menus

16. Press the 8 button to open the

Preferences menu. This menu

allows you to set up your receiver to make it easier to use.

17. Press 3 to open the

Favorites menu. This menu lets you to set up

lists of your favorite channels.

18. Press MENU to go back to the

Main Menu.

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Chapter 1

Introduction

Tip: Press the
remote control
DVR button to
open the DISH On
Demand menu.

19. Press 9 to open the DISH On Demand menu. This menu lets

you select a program you recorded (
On Demand program (

Note: DISH On Demand will be available with a future software

Movies and More).

My Recordings) or a DISH

upgrade.

20. Press the VIEW TV button to go back to watching a program.

Tip: You can
pause a live
program to
answer the
phone or get a
snack!

Quick Tour of Digital Video Recorder Features

DVR features let you have fun with live TV because they put you in control.
Is someone at the door or on the phone? Just press PAUSE on the remote.
When you are ready to start watching the program again, press PLAY. You
will start up right where you left off without missing a minute of the
program. The following tour gives you an overview of the DVR features of
your DISH Network satellite TV receiver. For instructions on specific
functions, see Chapter 3, Using the System.

1. Watch a program for just a few minutes.

2. Press the PAUSE button to pause the program.

On some TVs, the presence of fixed images for extended
periods of time may cause them to be permanently imprinted
on the screen. Consult your TV user guide for information on
whether this is a problem for your TV, what operating/
viewing restrictions apply to avoid this problem, and
associated TV warranty coverage.

Page 14

Quick Tour of Digital Video Recorder Features

Note: The status bar at the bottom of your screen shows how long the

program has been paused. You can pause a live program for up to two
hours.

3. Press the PLAY button to watch the program from the point

where you paused it.

4. Press the VIEW TV button to go back right away to the

“live” program.

5. Press the SKIP BACK button to skip back about ten seconds

in the program.

6. Press the PAUSE button and then press the BACK button to
reverse the program in slow motion. Press the BACK button
once to reverse the program 1/4 the speed as normal play.
Press the BACK button twice to reverse at normal speed. As
you press the BACK button repeatedly, the program reverses
faster with each press up to its fastest speed.

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Chapter 1

Introduction

7. Press PLAY.

8. Press the SKIP FWD button to skip ahead about 30 seconds

in the play back.

Note: You cannot skip ahead if you are watching live TV.

9. Press the PAUSE button and then press the FWD button to

Page 16

forward the program in slow motion. When you press the
FWD button once the program advances at 1/15 the speed
of normal play. Press the FWD button twice to forward at
1/4 as fast as normal play. Press the FWD button three times
to play the program at normal speed. As you press the FWD
button repeatedly, the program advances faster up to its
fastest speed.

Quick Tour of Digital Video Recorder Features

10. Press the VIEW TV button to go back right away to the program in
progress.

11. Press the RECORD button to start recording the program
right now.

12. When the

OK to start recording now. See page 71 for an explanation of

Record Remainder of this Event displays, select

the recording options.

13. Select

OK to start recording the program. Notice the receiver’s front

panel RECORDING light turns on.

14. If you want, press the STOP button. This stops the receiver
from recording the program.

Notice the receiver’s front panel RECORDING light turns
off.

15. Now, if you want to take the time, use the
another program set to start in the next few minutes.

Note: Start watching the program when it starts. Watch the program for

a few minutes.

Program Guide to find

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Chapter 1

Introduction

16. Press the BACK button to reverse the program.

Note: Let the program reverse all the way to its start.

17. Press the DVR button. This opens the

DVR Events menu on

the TV screen.

18. Use the remote control arrow buttons to
highlight an event on the

DVR Events

menu (it’s OK to highlight an event
you’re recording).

Page 18

19. Press the remote control SELECT button to select the
event you highlighted. This opens a menu of info about
that event.

20. Press VIEW TV to return to your live programming.

Quick Tour of Watching One Program While Recording Others

Quick Tour of Watching One Program While
Recording Others

The steps below show one of many ways to watch one program while
recording another. To tour this feature, your satellite receiver must be in

Single Mode (see page 49) or in Dual Mode with Record Plus enabled

(see page 81).

1. Press GUIDE to open the

Program Guide. Find a program

you want to watch now.

2. Press SELECT to watch that program.

3. Press the RECORD button.

4. With

Record Plus enabled (see page 81) and the receiver in

Dual Mode, select TV2.

5. Select

OK.

6. Press GUIDE on the remote. Use the Program Guide to find another

program that you want to watch now. Select that program. You are now
watching one program while recording another.

7. Press RECORD and select

recording two programs at the same time.

8. Press DVR on the remote control. The

You should see the two programs that are recording indicated by the red
dot next to the listings.

OK when the popup displays. You are now

DVR Events screen will open.

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Chapter 1

Introduction

9. Select a program that you recorded in an earlier tour (one that is not
recording now), then select

Start.

10. You should now be watching a pre-recorded program while the receiver
is recording the other two events (programs).

Quick Tour of Picture-in-Picture (PIP)

Your DISH Network receiver allows you to watch two different programs at the
same time using Picture-in-Picture (PIP). This feature is available in

Mode

only (see page 52).

Single

1. Press PIP. The PIP window will open. The program in the
small box will be whatever is playing on the last channel you
watched on

TV2 in Dual Mode.

2. Press SWAP on the remote. The channel that was in the PIP
window will now be full screen.

Page 20

3. Press GUIDE on the remote. Use the Program Guide to find a program

that you want to watch now. Select that program.

4. This new program will be full screen.

5. Press SWAP to go back to watching your original program and put this

new program in the PIP window.

Satellite Television

6. Press the PIP button again to make the PIP window larger.

7. Press the POSITION button to move the PIP window around the TV

screen.

8. Press the PIP button to close the PIP window.

Satellite Television

Satellite television uses satellites in a stationary orbit over the Earth to
deliver television and audio programming. This type of orbit enables the
satellites to stay aligned over one place on the surface of the Earth. Once the
satellite dish is aimed at the satellite, the dish does not have to move to
follow it.

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Chapter 1

Introduction

Satellite Signal Quality

Tip: If you lose
your picture, it’s
most likely due
to heavy rain,
snow, or snow
build-up on your
dish.

Rain and Snow Fade

Heavy rain, snow, or cloud cover can block the satellite signal, which can
interrupt your programming service. By aiming the satellite dish to get the
strongest signal during installation, you can help prevent rain and snow
from interrupting the signal. Your service will return after the weather
condition has passed.

Solar Interference

Twice a year, the sun moves to a position behind the DISH Network satellite
as it orbits the Earth. The exact time of the year that this occurs varies,
depending on the location, but it is near the beginning of spring and again
near the beginning of autumn. The period of solar interference lasts for a
few minutes at about the same time everyday for a few days during the
spring and autumn, so do not be alarmed when it happens.

This is an unavoidable natural event for all television involving the use of
satellites and has an adverse effect on many program providers. During
these brief periods, you will not be able to see programs on DISH Network.
Once the sun has moved from behind the satellite, the programs will
reappear.

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Chapter 2

Receiver Description and Installation

Receiver Front Panel

Smart Card Door

Behind this door is a slot for a future smart card. No smart card is included with
this receiver.

Indicators

• TV1 Power - The green light indicates that the receiver is providing
programming to the nearby TV through the

TV1 output connections.

•

TV2 Power - The blue light indicates that the receiver is providing

programming to the remote TVs through the

•

Recording - Indicates that the receiver is recording. TV1 and TV2 each

have recording indicators.

•

Mode - Indicates if the receiver is in Single or Dual mode (see page 49 for

details).

TV2 output connections.

Buttons

The buttons on the receiver give you some control of the receiver. Most of the
time you will want to use the remote controls that came with your receiver.

Mode - Press the receiver MODE button to switch between Single and

•

Dual mode (see page 49 for details).

•

System Info - Displays the System Info screen on the nearby TV.

•

Menu - Displays the Main Menu. After you press this button, use the

ARROWS and SELECT buttons to navigate through

•

Arrows/Select - Use the ARROWS and SELECT the same way as the

ARROW and SELECT buttons on Remote Control 1.

•

Power - Press the POWER button to turn the TV1 programming on or off

to the nearby TV.

TV1’s menus.

IR Sensor

The INFRARED (IR) SENSOR receives IR signals from Remote Control 1.

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Chapter 2

Receiver Description and Installation

Receiver Back Panel

Tip: The six coaxial
connections on the
back of your
receiver are color
coded to make the
connectors easy to
identify. Inside the
front cover of this
guide are stickers
that are color
coded the same
way as the coaxial
connections. See
the installation
instructions
starting on page 29
for information on
how to use the
stickers that go on
the coaxial cables.

The receiver connections on the back panel are placed in three groups:

•

TV1 Connections - Use these connections with the nearby TV.

•

TV2 Connections - Use these connections with the remote TV(s).

•

Other Connections - Use these connections with the dish antenna, UHF

antenna, and phone line.

TV1 Connections

The following connections provide TV1 menus and programming to the nearby
TV.

TV CH 3–4 Out

The TV CH 3–4 connection provides good quality video and
mono (non-stereo) audio to your nearby TV. Use a coaxial
cable to make the connection. The
color coded white.

TV CH 3–4 connection is

RCA Out

The RCA audio/video outputs provide high quality picture and stereo
sound to your nearby TV (if your TV has these connections). Use an
RCA-type cable assembly to make the connection. If the TV has
only one input for this type of audio, connect it to the right (R) phono
(RCA) audio output on the receiver.

S-Video Out

The S-VIDEO connection provides the highest quality video
available to your nearby TV (if your TV has this connection).
Use an S-Video cable to make the connection. If you use this
back panel output for video between your receiver and nearby
TV, you must still connect the audio using the

A

UDIO LEFT/RIGHT OUTPUTS and Phono (RCA) cables.

PHONO (RCA)

Page 24

Digital Audio Out

Receiver Back Panel

The DIGITAL AUDIO OUTPUT is for use with high-quality digital
sound decoding systems. Connect the

DIGITAL AUDIO OUTPUT

with a Digital Audio Optical cable (available at consumer
electronics stores).

TV Antenna/Cable In

The TV ANTENNA/CABLE IN is used if you want the satellite
receiver to connect the tuner of the nearby TV to an off-air
antenna or cable TV system when the satellite receiver is turned
off or when using the TV/VIDEO button on Remote Control 1.
Use a coaxial cable to make this connection to an off-air antenna
or cable TV system. The

TV ANTENNA/CABLE IN connection is

color coded black. Your nearby TV must be connected to the

CHANNEL 3-4 output to use this feature.

TV2 Connections

The following connections provide menus and programming to the remote TVs.
These connections are active when the satellite receiver is in

Single Mode with Shared View enabled.

Dual Mode or in

CH 21–69 Out

Tip: If you connect
a cable to the TV/
Antenna In port,
attach the black
cable sticker to the
cable near where it
attaches to the
receiver. The
stickers are
located inside the
front cover of this
guide.

The CH 21–69 OUT connection provides good quality video and
stereo audio for the remote TV(s). Use a coaxial cable to make
this connection to your home cable system. Remote TVs
connected to the home cable system can receive programming
from this receiver output. The

CH 21–69 OUT connection is

color coded yellow.

Note: When connecting to the home distribution (CH 21-69 OUT)

coaxial port, you must meet requirements covered under FCC
Compliance in the Appendix. To meet these requirements, an in-line

coaxial attenuator has been included with your receiver and may
need to be installed using the following guidance:

• If connecting directly to a TV tuner port, you must install the
attenuator in the cable between the

CH 21-69 OUT port and the

TV tuner.

• If connecting to your in-home cabling system to distribute the
signal to a TV(s) in other rooms, in most cases you will not have
to install the attenuator for typical in-home cabling systems.

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Chapter 2

Receiver Description and Installation

RCA Out

The RCA audio/video outputs provide high picture quality and
stereo sound to your TV (if your TV has these connections). These
outputs can be used to provide
wireless audio/video transmitter or to a second input on a nearby
TV. Use an RCA-type cable assembly to make the connection. If
the TV has only one input for this type of audio, connect it to the
right (R) phono (RCA) audio output on the receiver.

Other Connections

Satellite In

The SATELLITE IN connections are used to
receive satellite TV signals from the dish
antenna. The connection is made using
RG-6 coaxial cable. The
connections are color coded blue.

Note: Both SATELLITE IN connections must be used for proper operation of the

receiver.

TV2 menus and programming to a

SATELLITE IN

Remote Antenna

The REMOTE ANTENNA port receives UHF signals from
the Remote Control 2 so that it can control
from another room. Connect the UHF antenna here, and
place it so that it does not touch anything. If you do not
connect the antenna, you cannot use Remote Control 2 to
control the receiver for

REMOTE ANTENNA port is color coded green.

TV2 menus and programming. The

TV2 menus

Telephone Jack

The TELEPHONE JACK is used to connect the receiver to an
active telephone line. Use a standard RJ-11 telephone cable
assembly to make the connection. You must keep the receiver
connected to an active telephone line. Otherwise, you may not
be able to order pay per view programs, use all of the DISH
Interactive features, or other services from DISH Network.

Remote Controls

The two remote controls give you easy access to all the features of your satellite
receiver. You can set up each remote to control the satellite receiver and up to
three other devices. These devices can be a TV, a VCR or DVD player, and a
third device.

Page 26

Types of Remote Controls

Remote Controls

Remote Control 1 uses infrared (IR)

light signals to:

• Control
nearby TV in

TV 1 menus for the

Dual Mode.

• Control the satellite receiver in

Single Mode.

IR signals travel only short distances
(40 feet or less), and cannot go
through walls or other solid objects.
You must point the remote control
directly at the device, with no objects
blocking the line of sight.

Remote Control 1 uses IR signals to
control other devices that the remote
is programmed to control. You must
point the remote control directly at
these devices, with no objects
blocking the line of sight.

This remote control is identified by
the green number 1 at the bottom of
the remote control.

Remote Control 2 uses UHF Pro

signals to:

• Control
remote TVs in

TV 2 menus for the

Dual Mode.

• Control the satellite receiver in

Single Mode (with Shared View

enabled as described on page 51).

UHF Pro signals travel long distances
and go through walls and other solid
objects.

To use Remote Control 2 to control
the receiver, you must attach the UHF
antenna to the receiver back panel
(see page 28).

Remote Control 2 uses IR signals to
control other devices that the remote
is programmed to control. You must
point the remote control directly at
these devices, with no objects
blocking the line of sight.

This remote control is identified by
the blue number 2 at the bottom of the
remote control.

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Chapter 2

Receiver Description and Installation

Batteries

The remote controls come with AAA batteries, which need to be installed when
you first receive your system. When you replace old batteries, you should
replace all of the batteries. Use batteries of the same kind, for example alkaline
or carbon zinc, and don’t mix batteries of different kinds. Alkaline batteries last
longer than carbon zinc.

Installing or Changing the Batteries

1. Press down on the battery cover’s top latch and slide the
cover off.

2. If you are changing the batteries, take out all of the old
batteries.

3. Put the new batteries in. Make sure you match the plus
(“+”) ends with the plus markings on the battery case.

4. Slide the cover back into place.

Low Battery Warning

When you see a low battery warning message below the Program Banner, the
batteries in your remote control are weak and need to be replaced.

Attach a UHF Antenna

You need to attach the UHF remote antenna to the
receiver’s back panel
use UHF Pro Remote Control 2.

Note: Be sure to set the antenna straight up so you can use the remote control

from as far away as possible. Don’t let the antenna touch anything.

REMOTE ANTENNA input so you can

Page 28

Connecting the Receiver to a Nearby TV

Connecting the Receiver to a Nearby TV

This section describes how to connect receiver TV 1 output ports to a nearby TV.
The easiest way to connect the receiver to the TV is using coaxial cable
connections, but you may also use

RCA or S-Video outputs.

Tip: Using cable
labels makes it easy
to tell which cables
connect to the
receiver ports.
Inside the front
cover of this guide
are stickers that are
color coded the
same way as the
coaxial
connections.

Coaxial Cable Connections

1. Connect a coaxial cable from the CH 3-4 output on the receiver to the
nearby TV’s tuner port.

2. Place the white
the receiver (see the picture in the margin).

3. Plug in the power cord for the receiver.

4. Turn on the receiver with the front panel power button and make sure the
green TV1 indicator is lit.

5. Turn on the nearby TV.

6. Tune the TV to channel 3.

7. You should see the

8. If you do not see the

Note: If you want to change the channel that the CH 3-4 port provides to

your TV, see Changing the TV1 and TV2 Output Channels on page 37.

9. If desired to remind you of which TV channel (3 or 4) to tune to watch
satellite programming, place one of the channel stickers (3 or 4) near or on
your TV. The stickers are located in the inside front cover of this guide.

CH 3-4 sticker on the cable near where the cable connects to

Point Dish screen.

Point Dish screen, tune the TV to channel 4.

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Chapter 2

Receiver Description and Installation

RCA and S-Video Connections (TV1)

1. Connect one of the following video cables:

• RCA video cable (yellow) from the receiver TV1 outputs to the nearby
RCA video input.

TV’s

S-VIDEO cable from the receiver TV1 outputs to the nearby TV’s S-

•

V

IDEO input.

Tip: In Dual Mode,
Remote Control 1
is used to control
TV1 menus on the
nearby TV. Remote
Control 2 is used to
control TV2 menus
on the remote
TV(s).

2. Connect the

RCA audio cables (red and white) from the receiver TV1

outputs to the nearby TV’s audio inputs. If the TV has only one input for
this type of audio, connect it to the right (R) phono (RCA) audio output on
the receiver.

3. Make sure your nearby TV is on and set to receive TV from the correct
audio and video inputs. Refer to the instructions that came with your TV.

4. Plug in the power cord for the receiver.

5. Turn on the receiver with the front panel power button and make sure the
green TV1 indicator is lit.

6. You should see the

Point Dish screen.

Confirm Remote Control 1 Operation

After the nearby TV has been connected to a TV1 output using one of the
methods above, do the following to confirm that the IR Remote Control 1
controls the receiver:

1. Make sure that fresh batteries are installed properly in the IR Remote
Control 1.

2. Press the SAT button to put the IR Remote Control 1 in SAT mode to
control the satellite receiver.

Page 30

3. Use the Remote Control 1 arrow keys to move around the

Point Dish

screen. If you are able to move around in the Point Dish screen, you
confirmed that Remote Control 1 is controlling the receiver.

Connecting the Receiver to the TV(s) in Another Room(s)

Connecting the Receiver to the TV(s) in Another
Room(s)

This section describes how to connect the receiver CH 21–69 OUT connection to
the cable-ready remote TV located in another room away from the receiver. This
installation uses your in-home cable system. If your house does not have built-in
cabling, it will be necessary to run cables from the receiver to each remote TV.
Due to the difficulty of this installation, you should consider having this
professionally installed. Call DISH Network at 1-800-333-DISH (3474).

Note: When connecting to the home distribution (CH 21–69 OUT) coaxial port,

you must meet the FCC requirements in the Appendix. To meet these
requirements, an in-line coaxial attenuator has been included with your receiver
and may need to be installed using the following guidance:

• If connecting to your in-home cabling system to distribute the signal to a
TV(s) in other rooms, in most cases you will not have to install the
attenuator on the

• If connecting directly to a TV tuner port, you must install the attenuator in
the cable between the

CH 21–69 port for typical in-home cabling systems.

CH 21–69 OUT port and the TV tuner.

Page 31

Chapter 2

Receiver Description and Installation

Tip: Using cable
labels makes it
easy to tell which
cables connect to
the receiver ports.
Inside the front
cover of this guide
are stickers that
are color coded the
same way as the
coaxial
connections.

1. Connect the tuner input of the remote TV(s) in other rooms to an existing
wall cable outlet using a coaxial cable.

2. Turn on every remote TV connected to the in-home cabling system.

3. Find three channels next to each other on one of your remote TVs that do
not pick up any signals from off-air or cable broadcasts (they should show
nothing but snow or static). These channels must fall in one of the two
ranges below. For example, if you find that cable channels 75, 76, and 77 do
not pickup any broadcasts, pick these channels since they fall into the range
below for cable channels. Make sure these three channels on other remote
TVs also do not pick up broadcasts.

If you have an off-air antenna or cable connected to your in­home cable system, see Optional - Connecting to an Off-
Air Antenna or Cable following this section.

Make sure you are familiar with how to change channels on
your TV and if necessary how to switch your TV between
off-air and cable channels. During this procedure, it will be
necessary to change the channels on your TV(s) to tune to
these channels to see the video from the receiver. See your
TV user guide for instructions.

Channel:

Air/Cable

Air Mode - Select a channel between 21 and 69 if your TV(s) will be set

•

in Air Mode.

Cable Mode - Select a channel between 73 and 125 if your TV(s) will

•

be set in Cable Mode.

Note: The remote TV(s) will have to be set to the same channel mode,

either off-air or cable channel mode for this installation. See your TV user’s
guide for instructions on how to set your TV to off-air or cable channel
modes.

4. Pick the channel in the middle of the three you selected in step 3. Write that
channel down in the blank provided in the margin by step 5. For example, if
the three channels you picked in the preceding step were air channels 60,
61, and 62, pick channel 61 and write it in space provided in the margin by
step 5.

5. If your TV is in off-air mode for the channels you picked in step 4, circle
“Air” in the margin. If your TV is in cable mode for the channels you
picked in step 4, circle “Cable” in the margin.

6. Set all of your remote TV(s) to the channel mode (Air or Cable) you circled
in step 5.

7. Tune all of your remote TV(s) to the channel you wrote in step 5. This is the
channel you will use to receive your satellite programming.

Page 32

Connecting the Receiver to the TV(s) in Another Room(s)

8. Connect CH 21-69 OUT on the receiver to your existing wall cable outlet
using a coaxial cable.

Note: If you do not have an existing in-home cable system, you will need to

run coaxial cable to each TV in other rooms. If this is too difficult, you may
want to contact a professional to do this installation.

9. Place the yellow sticker on the

CH 21-69 OUT cable near where the cable

attaches to the receiver. The stickers are located inside the front cover of
this guide.

10. Turn on the nearby TV (the TV that gets programming from the
outputs).

11. Make sure the receiver's green

12. Select the

With the

Modulator Setup (MENU 6-1-5).

Modulator Setup screen displayed on the nearby TV, use Remote

TV1 indicator is on.

Control 1 to do the following:

TV1

a. Under

TV2 Out, select either Air (for off-air channel numbers) or Cable

(for cable channel numbers) based on what you wrote down in step 5.

b. Under

TV2 Out, use the UP and DOWN ARROWS to change the

modulator channel to the one you wrote in step 5.

c. Select

Done.

14. For some TVs, you must run a channel scan so that the TVs will find and
display the selected channel from the receiver. Run channel scan on all
remote TV(s), if available. See your TV user’s guide for instructions.

15. Confirm that you see a picture from the receiver TV2 output on your remote
TV(s).

• If your picture looks good, go to step 23.

• If your TV(s) do not have a picture or if it is not as clear as you would

like it to be, go to the next step.

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Chapter 2

Receiver Description and Installation

16. You may need to change the cable connection on the splitter that sends the
TV signal throughout your house. The change that needs to be made is
move the cable coming from the receiver
the splitter to the input of the splitter using the instructions that follow.

The following figure shows an example of what your splitter may look like.
Your splitter may look different. The places where the splitter indicates
refers to all TVs connected to your cable system. The places where the
splitter indicates In refers to where the TV signal is fed into the splitter.

CH 21-69 OUT from the output of

OUT

1 Input, 4 Output (4-Way) Splitter

17. Find where the TV signal is distributed throughout your house. It should be
near where the cable TV service enters the house.

18. Disconnect the cable TV service cable or antenna cable from the splitter
input, if necessary. Make sure the disconnected cable is capped or otherwise
protected from the weather.

19. Disconnect the cable coming from the receiver CH 21–69 Out port from the
splitter. If you do not know which cable this is, go to the next step.
Otherwise, go to step 21.

20. If you have multiple TVs on the cable system, do the following to determine
which cable on the splitter is coming from the receiver:

• If you have at least some picture on your TV(s), turn on all remote TVs

connected to the cable system. Disconnect and reconnect each cable one
by one observing what happens to the TV(s). When all remote TVs lose
the signal, you have disconnected the receiver’s cable. If only some or
one TV loses the signal, then you have disconnected a cable from the
TV(s).

• If the above step does not work, disconnect one of the output cables and

connect to the splitter input. If you do not see a picture, connect the
cable back to its output. Repeat this step on every connection until you
get a picture on the remote TV(s).

21. Reconnect the receiver’s cable to the input of the splitter.

22. Make sure you have a good picture on your remote TV(s).

Page 34

Connecting the Receiver to the TV(s) in Another Room(s)

23. If desired to remind you of which TV channel your satellite programming is
on, write the channel number you wrote in step 4 on a blank channel sticker
and place it on or near your remote TV(s). The stickers are inside the front
cover of this guide.

24. Confirm Remote Control 2 controls the receiver. See the next section for
instructions.

25. Program Remote Control 2’s RECOVER to the channel you selected in
step 5. See page 36 for instructions.

Confirming Remote Control 2 Operation

After the remote TV(s) have been connected to the CH 21–69 OUT using in­home cabling using the proceeding steps, do the following to make sure Remote
Control 2 controls the receiver:

1. Press the SAT button to put Remote Control 2 in SAT mode to control the
satellite receiver.

2. From a remote TV, use the Remote Control 2 arrow keys to move around

Point Dish screen. If you are able to move around in the Point Dish

the
screen, you confirmed that Remote Control 2 is controlling the receiver.

Programming the Recover Button for a Remote TV

Now that the channel for the CH 21–69 OUT to the remote TV(s) has been set,
the RECOVER button can be programmed to tune your TV back to this
channel.

1. Program Remote Control 2 to control your TV using the instructions in
Control Other Devices with the Remote Controls on page 106.

2. Press and hold the TV mode button until all the other mode buttons light up,
and then let go of the button. The TV mode button flashes.

3. Press the STAR (*) button.

4. Enter the three digits of your channel number. For example, if your remote
TV is set to channel 60, enter 0-6-0.

Tip: In Dual Mode,
Remote Control 1
is used to control
TV1 menus on the
nearby TV. Remote
Control 2 is used to
control TV2 menus
on the remote
TV(s).

5. Press the POUND (#) button. The TV mode button flashes three times.

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Chapter 2

Receiver Description and Installation

Programming the Recover Button

Your remote controls come equipped with a RECOVER button that helps you if
you accidentally change the channel or video input on your remote TV and
cannot get the picture back from your satellite receiver. When you press the
RECOVER button as described on page 56, the remote control sends
commands to your remote TV to change channels or video inputs to try to get
you back to watching satellite programming.

When your Remote Control 2 is shipped from the factory, the RECOVER
button is set up to restore satellite TV viewing by tuning your TV to channel 3,
4, and other inputs (see page 56 for details). However, to use the RECOVER
button with your remote TV, you need to program the RECOVER button with
the specific channel (for example, channel 60) that you use to watch
programming. The following instructions describe how to program the
RECOVER button to tune your remote TV back to a selected channel.

Programming the Recover Button Channel

1. Program Remote Control 2 to control your remote TV using the instructions
in Control Other Devices with the Remote Controls on page 106.

TV2

2. Press and hold the TV mode button until all the other mode buttons
light up, and then let go of the button. The TV mode button flashes.

3. Press the STAR (*) button.

4. Enter the three digits of your channel number. For example, if your
remote TV is set to channel 60, enter 0-6-0.

5. Press the POUND (#) button. The TV mode button flashes three
times.

Removing the Recover Button Channel Programming

The following instructions describe how to reset the RECOVER button to the
way it was delivered to you from the factory.

1. Press and hold the TV mode button until all the other mode buttons
light up, and then let go of the button. The TV mode button flashes.

2. Press the STAR (*) button.

3. Press 0-0-0.

4. Press the POUND (#) button. The TV mode button flashes three
times.

Page 36

Changing the TV1 and TV2 Output Channels

Changing the TV1 and TV2 Output Channels

The receiver comes preset to use channel 3 for TV1 and off-air channel 60 for

TV2. If you are experiencing interference on the channels you are using, follow

these instructions to change the channel that

Make sure you are familiar with how to change channels on
your TV and if necessary how to switch your TV between
off-air and cable channels. When you change these receiver
output channels, you must also change the channels on your
TV(s) to tune to these channels to see the video from the
receiver. See your TV user guide for instructions.

TV1 or TV2 uses.

1. Press MENU-6-1-5 to open the

2. For

TV 1 Out, highlight the number under TV 1 Out. For TV 2 Out, skip to

Modulator Setup screen.

step 4.

3. Use the UP and DOWN ARROW buttons to change the modulator channel

either

3 or 4. Continue to the next step to set TV 2 Out or skip to step 7 if

you are finished making changes.

4. For

TV 2 Out, select either Air (for off-air channel numbers) or Cable (for

cable channel numbers).

5. Highlight the number under

TV 2 Out.

6. Use the UP and DOWN ARROW buttons to change the modulator channel

to one of the following:

•

Air Mode - Select a channel between 21 and 69.

•

Cable Mode - Select a channel between 73 and 125.

Tip: It’s easier to
set the output
channel from the
opposite TV. For
example, if you are
changing the out­put on TV1 (nearby
TV), use TV2
(remote TV) to
make the change.
When you save the
changes, simply
remember to
change the chan­nel on the nearby
TV.

7. Select

Done to save the changes.

8. Change the channel on your TV(s) to match the channel(s) you selected.

9. If desired to remind you of which TV channel to tune to get satellite
programming, place a channel sticker near or on your TV to indicate the
correct channel.

10. If you changed your

TV 2 Out channel, repeat Programming the Recover

Button for a Remote TV on page 35.

Tip: The channel
stickers are located
inside the front
cover of this guide.

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Chapter 2

Receiver Description and Installation

Connecting the Receiver to the Phone Line

Keep the receiver connected to an active telephone line so you can order Pay­Per-View programs and use all of the
other services from DISH Network.

Note: You may be able to use a wireless modem jack. However,

this may not support all the features of this receiver, such as Caller ID.
See www.dishnetwork.com for compatible modem products.

Note: If you have a Digital Subscriber Line (DSL), you may have to install a

DSL filter between the receiver’s back panel PHONE JACK and the telephone
wall jack to successfully connect with DISH Network. You can obtain a filter
from your DSL provider.

Phone Line Connection

Run a telephone cable with a standard RJ-11 connector from the receiver’s back
panel Phone Jack to an active telephone connection.

Phone System Setup

dish home Interactive TV features, and

You must also set up the receiver for your telephone system (touch tone or
rotary), and set a telephone number prefix, if you need a prefix to make an
outside call.

1. Display the

2. Select the

3. Select either the

Prefix

Note: The Outside Line Prefix is usually used only for business

Phone System screen by pressing MENU-6-1-4.

Touch Tone or the Rotary/Pulse option in the Phone Type list.

No Prefix or the Prefix Code option in the Outside Line

list.

installations. For most residential installations, all you need set is the

Phone Type.

4. If you selected the

5. If you selected the

6. Select

Page 38

No Prefix option, select Save to finish.

Outside Line Prefix option, the receiver highlights the

box where you must enter the exact sequence you dial the phone to obtain
an outside line.

Save to save the settings.

Connecting the Receiver to a Dish Antenna System

Connecting the Receiver to a Dish Antenna System

Note: Before you can begin connecting your receiver to your dish antenna, you

must first complete the preceding sections on connecting your TVs to the
receiver. Then if you are installing a dish antenna system for the first time, see
Chapter 4 - Dish Antenna Installation. Otherwise, if you already have a dish
antenna system installed and peaked for maximum signal strength, complete the
following instructions to connect the dish antenna system to the receiver.

Note: You will need two available receiver connection ports on your installed

switch or LNBF to complete this installation. If these ports are not available,
you may need to upgrade your system with different or additional equipment.
See DISH Pro Wiring Diagrams in Chapter 4.

Tip: Using cable
labels makes it
easy to tell which
cables connect to
the receiver ports.
Inside the front
cover of this guide
are stickers that
are color coded
the same way as
the coaxial
connections.

1. Connect two RG-6 coaxial cables between the

SATELLITE IN 2 ports on the receiver’s back panel to two available ports on

SATELLITE IN 1 and

either your switch or your LNBF in your existing system. See the wiring
diagrams in Chapter 4 for appropriate receiver connections in your system.

Note: If you are installing your receiver into a system with DISH Pro

LNBFs (and/or switches), you can have as much as 200 feet of cable
between the LNBF and the receiver. However, you must use only “RG-6
coaxial cables rated for 950 to 2150 MHz. Some cables may say “Swept
tested for 2150 MHz.” If you have any doubt about this, ask your DISH
retailer, or look on the container the cable came in. Do not use cable
company TV cables or cables from other satellite TV systems not rated for
950-2150 MHz. These other cables may cause signal loss. Do not use
existing cables such as RG-59. Use waterproof F-connectors outdoors.

Note: Some receivers include a DISH Pro Plus Separator that can be used

when installing the receiver with a single cable along with a DISH Pro Plus
Switch or LNBF.

2. Peel off the blue stickers and affix them to the cables close to where they
connect to the

SATELLITE IN 1 and SATELLITE IN 2 connections on the back of

the receiver.

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Chapter 2

Receiver Description and Installation

3. On Remote Control 1, press MENU-6-1-1 to display the Point Dish/Signal

screen on the nearby TV.

4. Select

5. The receiver begins performing the

Check Switch. When an attention screen displays, select Retest.

finished, the

Check Switch tests. When it is

Installation Summary screen displays.

6. Make sure that the information on the

Installation Summary screen

identifies your system correctly and shows all transponders for all satellites
in your system. Your screen may look different from the example above
depending on the dish antenna system you are using.

7. Select

8. Select

OK to go to the Point Dish/Signal screen.

Cancel to exit the Point Dish menu. An Attention screen will open

asking the mounting and positioning of your dish is complete with a

Locked indication in the Point Dish screen. If the answer is yes, select

Yes.

9. After you select Yes, the receiver will begin taking a software upgrade. You
will see a Warning that

downloaded into your receiver

Vital program information will now be

. You will also see a status bar showing the

progress of this upgrade.

10. Once the software upgrade is complete, you will see a message that your
receiver’s memory is being upgraded.

11. Do not disturb the receiver while the receiver’s memory is being upgraded.

Note: If you are installing other DISH Pro or DISH Pro Plus receivers, be

sure to run

Check Switch on all of them, and allow them to take the

necessary software upgrade.

12. When the memory upgrade is complete, you should be watching TV. Your
dish antenna installation is now complete.

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Optional - Connecting VCRs to the System

Optional - Connecting VCRs to the System

The diagram below provide example of how to connect VCRs to your satellite
TV system. Your installation may be different.

Connecting a VCR to the Nearby TV

1. Connect a coaxial cable from the CH 3-4 OUT output on the receiver to the
nearby VCR’s tuner port.

2. Connect a coaxial cable from the output on the VCR to the nearby TV’s
tuner port.

3. Plug in and turn on the nearby VCR and TV.

4. Set the VCR output to Channel 3 or 4 as set on page 37.

5. Tune the nearby VCR and TV to Channel 3 or 4 as set on page 37.

6. Place a
nearby TV. This sticker will remind you which channel to use to watch
satellite programming. The stickers are located in the inside front cover of
this guide.

TV1 channel sticker (Channel 3 or 4 as set in step 5) on or near your

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Chapter 2

Receiver Description and Installation

Connecting a VCR to the Remote TV

For this installation, always leave your VCR powered on so that
the TV can receive satellite programming. If you turn off your
VCR, your TV will not be tuned to the correct channel to receive
satellite programming.

1. Connect the tuner input of the remote VCR to an existing wall cable outlet
using a coaxial cable.

2. Connect a coaxial cable from the output on the VCR to the remote TV’s
tuner port.

3. Plug in and turn on the remote VCR and TV.

4. Tune the remote VCR to the remote TV channel that you use to watch
satellite TV programming (for example, channel 60) as set on page 33.

5. Write the channel number you tuned your VCR to in the previous step on
one of the
sticker will remind you which channel to use to watch satellite
programming. The stickers are located in the inside front cover of this
guide.

6. Set the VCR output to channel 3 or 4.

7. Tune the remote TV to the same channel that you set your VCR to in step 6.

TV2 channel stickers. Place the sticker on or near the VCR. This

8. Write the channel number you tuned your TV to in the previous step on one
of the

TV2 channel stickers. Place the sticker on or near the TV. This sticker

will remind you which channel to use to watch satellite programming. The
stickers are located in the inside front cover of this guide.

Optional - Connecting to an Off-Air Antenna or Cable

If you want to receive channels from an off-air antenna or cable in addition to
your satellite receiver programming, connect the off-air antenna/cable into your
TV distribution equipment.

For the nearby TV receiving programming from
antenna cable needs to be connected to the

For remote TVs receiving programming from
needs to be connected to your TV distribution equipment. When adding this
connection, the FCC requires that your install appropriate equipment between
the off-air antenna/cable and the satellite TV receiver to prevent you from
accidentally retransmitting DISH Network programming (see FCC Compliance
in the Appendix).

TV distribution equipment devices include coax panels, amplifiers
or super home nodes, and are available through many companies. See
www.dishnetwork.com for a list of approved equipment.

CH 3–4 OUT, the off-air

TV ANTENNA/CABLE IN port.

CH 21-69 OUT, the off-air antenna

Page 42

Optimize Your Remote Controls

Optimize Your Remote Controls

Change the Address

When you receive your system, both remote controls and the receiver have been
set to communicate on address 1. However, because UHF signals travel long
distances and go through walls, a neighbor’s UHF Pro remote could control
your receiver by mistake if they are on the same address.

Note: You can also use this procedure to change the Primary Remote Address

for IR Remote Control 1 on a nearby TV, if necessary. However, if you are using
a UHF Pro remote to control
address.

To handle this situation, you can change address on Remote Control 2 and the
receiver as follows:

1. Make sure you turn on the TV.

2. Press the front panel SYSTEM INFO button to display the

screen.

The

System Info screen shows the Secondary Remote Address.

Write down this address:

3. Press and hold the SAT button on Remote Control 2 for about

three seconds, until all of the mode buttons light up, and then let
go of the SAT button.

4. Use the NUMBER PAD buttons to enter any number between 1 and 16, but

not the one you wrote in step 2.
Write down the number you entered:

TV1, use the instructions on page 46 to change the

System Info

5. Press the POUND (#) button. If you entered the address correctly,
the SAT mode button will flash three times.

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Chapter 2

Receiver Description and Installation

6. Press the RECORD button.

7. Make sure the

System Info screen is the same as the one you entered in step 4. If

it isn’t, the remote cannot control the receiver.

8. Press the SELECT button to close the

Information

Checking the Remote Control Address

1. Press and hold the SAT mode button for three seconds, until all of
the mode buttons light up, and then let go of the SAT button.

2. Press the POUND (#) button twice. The SAT mode button will
flash the same number of times as the address number (three
flashes means address 3).

Adjusting the Remote Control Antenna

Attention: If your UHF Pro Remote Control 2 isn’t working very

well from far away, you may be experiencing interference from
objects near your receiver. To improve your remote control’s
range, try any or all of the following:

• Place the receiver higher than all of the other equipment in your

• Provide room above the receiver so that the antenna can be

• Place the UHF antenna outside the entertainment center by

• Try moving the receiver to other locations.

• Move all nearby off-air antennas away from the UHF remote

• Attach a UHF attenuator.

Secondary Remote Address you see on the

Important System

screen.

entertainment center.

installed straight up. If this is not possible, tilt the UHF antenna
at about a 30° angle.

using a coaxial cable to connect the antenna to the receiver.

antenna. Do not place an off-air antenna on your receiver.

Attach a UHF Attenuator

Stray UHF signals can block signals from the remote control to the receiver. To
prevent this problem, you can install the attenuator provided with the satellite
receiver if it is not being used for TV connections as described on page 31.
Otherwise, obtain a 10 dB attenuator (you can buy one from a consumer
electronics parts store).

Note: This will help keep out stray UHF signals, but also cut down how far

away you can use the remote control.

Page 44

1. Take the UHF antenna off of the
receiver’s back panel UHF
Remote Antenna input

2. Put the attenuator onto the UHF
Remote Antenna input.

Optimize Your Remote Controls

3. Put the UHF antenna onto the
attenuator.

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Chapter 2

Receiver Description and Installation

Setting Up TV1 to Operate in UHF Pro

You can set your receiver to operate your TV1 using another UHF Pro remote
control (sold separately) by completing the following instructions:

If you set up your receiver to operate the side using UHF Pro,
the two UHF Pro remotes for this receiver will interfere with
each other when operated at the same time. This may prevent
the remotes from operating the receiver momentarily.

1. Perform the following using an existing remote control:

a. Open the

TV1 UHF Pro Setup screen by pressing MENU-6-1-8 on the

remote control.

b. Select

c. Select

d. Move the highlight to the address for the

Enable from the TV1 UHF Pro Setup screen.

System Info to open the System Information screen.

Primary Remote Address as

shown below. This is important - if you do not do this, your remote will
change the receiver's
Remote Control 1 to control the

Secondary Remote Address and cause your

side of your receiver.

Note: Highlight the
Primary Remote
Address.

2. Perform the following using the UHF Pro remote that you are going to use
to control TV1:

a. Press and hold the SAT mode button about three seconds, until all the

mode buttons light up, and then let go of the SAT button. The SAT
mode button will blink.

b. Use the NUMBER PAD buttons to enter any number from 1 to 16,

except for the number shown by the

Secondary Remote Address. The

SAT mode button goes out after you enter each digit, and then lights up
again.

Write down the number you entered:

Page 46

c. Press the POUND (#) button. If you entered the address correctly, the

SAT mode button will flash three times.

d. Press the RECORD button.

e. Make sure the

Remote Address

System Information screen shows that the Primary

shows UHF Pro and IR and that this address

matches the number you entered in step b.

Setting Up TV1 to Operate in IR

Setting Up TV1 to Operate in IR

The following instructions describe how to set up TV1 to operate in IR only.

1. Perform the following with an existing remote control:

a. Open the

TV1 UHF Pro Setup screen by pressing MENU-6-1-8 on the

remote control.

b. Select

c. Select

Disable from the TV1 UHF Pro Setup screen.

System Info to open the System Information screen.

2. Perform the following with an IR remote control, such as a Remote Control

5.0 (as shown on the back of the remote), that you intend to use to control
TV1:

a. Press the RECORD button. The

b. Make sure the

Remote Address

System Information screen shows that the Primary

shows IR.

Done button should be highlighted.

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Chapter 2

Receiver Description and Installation

Notes

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Chapter 3

Using the System

Using Dual and Single Modes

Your DISH Network satellite receiver includes features that gives you greater
flexibility in how you watch TV. These features include two modes of
operation:

Dual Mode

Dual Mode uses TV1 outputs to deliver programming to the nearby TV and

TV2 outputs to deliver programming to the remote TV(s). You can tell your
receiver is in
the menu and other screens will display the following information:

Dual Mode and Single Mode.

Dual Mode because the DUAL front panel indicator will light and

Dual Mode allows you to watch different programs in two locations:

• Nearby TV - Programming from the receiver is delivered to the TV near the
receiver using short audio/video cables.

• Remote TV - Programming from the receiver is delivered to a TV located in
another room using existing in-home coaxial cable.

Single Mode

Single Mode delivers the same programming to all of the TVs connected to the

satellite receiver but provides dual tuner features like PIP. You can tell you are

Single Mode because the SINGLE front panel indicator will light and the

in
menus and other screens will display the following information:

Tip: You can use
the Front Panel
Locks to prevent
the Mode from
being changed
accidentally. See
page 97 for
instructions.

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Chapter 3

Using the System

Using Picture-In-Picture

Single Mode lets you watch two programs at once using PIP. The following

instructions describe how to use PIP:

1. Press the PIP button. The

PIP window displays in the lower-right corner of

the screen.

2. Press the POSITION button to move the

PIP window to a new location on

the TV screen. Each time you press the POSITION button, the
moves to another location.

PIP window

3. Press the SWAP button. The channel that was shown in the PIP window

4. Press the PIP button again to enlarge the

5. Press the PIP button once more to close the

Page 50

will now be shown on the full screen.

PIP window.

PIP window.

Using Dual and Single Modes

Using Shared View

Shared View is a feature of Single Mode that lets you activate the TV2 audio

and video outputs to display the same programming as the TV1 outputs. While
using this feature, both the green 1 and blue 2 remotes for your satellite receiver
can control what is displayed on all TVs connected to the system. The following
instructions describe how to enable

Shared View:

1. Make sure the receiver is in

Single Mode. The SINGLE front panel

indicator should be lit. If not, press the MODE button the receiver front
panel.

2. Press MENU-6-2 to open the

Single Mode only.

3. Select

Enable View.

Note: If you do not want to display programming on any other TV besides

Shared View screen. This screen is used in

TV1 and you do not want Remote Control 2 to control the receiver, select

Disable View. The following screen is displayed on remote TVs when
Shared View is disabled:

4. Select

Done. All of the TVs connected to the satellite receiver are

displaying the same program.

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Chapter 3

Using the System

Switching Between Dual and Single Mode

Put the satellite receiver in Dual or Single Mode by pressing the front panel

Mode button. Keep the following items in mind when switching the satellite

receiver between

Dual and Single Mode:

Dual Mode Single Mode

Tip: Remote
Control 1 is used to
control TV1 menus
on the nearby TV.
Remote Control 2
is used to control
TV2 menus on the
remote TV(s).

Indications

Recording

Favorites
Lists

Locks

DUAL MODE front panel
indicator lights.

The RECORDING front
panel indicator lights to
show which TV is currently
recording.

Favorites Lists set up for

both outputs (

TV1 and TV2)

are available.

Locks set up for both

outputs (

TV1 and TV2) are

available.

SINGLE MODE front
panel indicator lights.

The TV1 RECORDING
front panel indicator lights
when you are recording
from one or both tuners.

Favorites Lists set up for

TV1 are available. The

only
lists for

TV2 are not lost,

they are simply unavailable

Single Mode.

in

Locks set up for only TV1

are available. The locks for

TV2 are not lost, they are

simply unavailable in

Single Mode.

Using the Remote Controls

The following section describes how to use the remote controls with your
satellite receiver. The remote control must be in SAT mode for the buttons to
control the satellite receiver. You can also use the remote to control your VCR
and other devices. See Control Other Devices with the Remote on page 106.

SAT Mode Button

Press the SAT mode button to set the remote to SAT mode, to control the
receiver. The SAT mode button’s back light turns ON briefly to show that the
remote is set to SAT mode.

Press the blank POWER button to turn TV1 or TV2 (depending on which
remote is being used) ON or OFF. Press the TV POWER button to turn the TV
on or off.

Note: You must program the remote to control your TV for the TV POWER

button to work as described. See page 106 for instructions.

Page 52

Power Buttons

Using the Remote Controls

Menu Button

Press the MENU button to open the Main Menu.

Page Up and Page Down (Arrow) Buttons

Press the PAGE UP button or the PAGE DOWN button to move, page by
page, through the

Timers

list, a Search results list, or a list of channels.

Program Guide, a Theme list, a Favorites List, an Event

Mute Button

Press the MUTE button to turn off the TV sound. Press it again to restore the TV
sound.

Note: You must program the remote to control your TV for the MUTE button to

work as described. See page 106 for instructions.

Volume Button

Press the minus (-) side of the VOLUME button to lower the TV volume. Press
the plus (+) side of the VOLUME button to raise the TV volume.

Note: You must program the remote to control your TV for the VOLUME

button to work as described. See page 106 for instructions.

Guide Button

Press the GUIDE button to open the Program Guide. When the Program

Guide

is open, press the GUIDE button to switch among Favorites Lists.

TV/Video Button

If you connect the receiver using its back panel TV ANTENNA/CABLE IN and

CH 3-4 connections, use this button to switch the receiver CH 3-4 output

between the satellite programming and another video signal such as cable or
broadcast TV antenna connected to the receiver’s

TV ANTENNA/CABLE IN.

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Chapter 3

Using the System

Arrow Buttons

• Change channels while watching TV - Press the UP and DOWN ARROW

buttons.

• Open the

•Show

• Move around within the

Browse Banner - Press the RIGHT ARROW button.

Themes - Press the LEFT ARROW button.

Program Guide, menus, and Browse Banner -

Press the UP, DOWN, LEFT, and RIGHT ARROW buttons.

• Delete - Press the LEFT ARROW button to delete characters while using

Search. See page 91 for instructions.

Select Button

Press the SELECT button to select the option you highlight in a menu.

Recall Button

Press the RECALL button to go back to the last satellite receiver channel you
were watching. Press it again to switch between the last two satellite receiver
channels you were watching.

• Program information - Press the INFO button for more information when

• Help - Press the INFO button to see help information when a

Page 54

Info Button

you watch a program, or when you have the

Banner

appears in a menu.

, or Themes list open.

Program Guide, Browse

Help button

Using the Remote Controls

View TV Button

Press the VIEW TV button to close all menus and go to watching programming.
Press the VIEW TV button to briefly display the
watching a program.

Program Banner while

Cancel Button

Press the CANCEL button to cancel and go back to the previous menu or to
watch a program.

DISH Button

Press the DISH button to go to dish home Interactive TV.

Number Pad Buttons

When watching a program or with the Program Guide open, use these buttons
to enter a channel number to change to that channel.

•When the Program Guide is open, you can skip ahead and then back a
number of hours. Just enter the number you want to skip ahead (or back),
and then press the RIGHT (or LEFT) ARROW button.

• Use these buttons to enter menu option numbers instead of highlighting the
option and then pressing the SELECT button.

• Use these buttons to enter numbers in a menu:
– Highlight the place where you want to enter the first number, and press

the appropriate number buttons on the remote.

–Use the LEFT or RIGHT ARROW button to move the highlight to the

next place where you want to enter a number. When you are done
entering numbers, press SELECT.

• Use the letters above the NUMBER PAD buttons while in the
menu. See Using Text Fields on page 61.

Search

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Using the System

Star Button

Press the STAR button to:

• Open the

• Backspace without deleting while using the

DVR Events menu.

Search function of your.

Zero Button

Press the ZERO button to forward space while using the search function of your
receiver.

Pound Button

Press the POUND button to display the Search screen.

Recover Button

Press the RECOVER button if you accidentally change the channel or video
input on your TV and cannot get the picture back from your satellite receiver.
When you press the RECOVER button as described below, the remote control
sends commands to your TV to change channels or video inputs to try to get you
back to watching satellite programming. This procedure works only if you have
accidentally changed the TV channel or video input. It does not recover lost
satellite signal (See Chapter 5 - Reference for troubleshooting information).

The following setup is required to use the RECOVER button:

• The remote control must be set up to control the TV and, if installed, the
VCR (see page 106).

• If a VCR is installed, make sure it is connected as shown on page 41.

• On a remote TV, the RECOVER button must be programmed to tune your
remote TV to the specific channel to receive TV2 programming (for
example, channel 60), using the instructions on page 25.

To use the RECOVER button, complete the following instructions:

1. Press and hold the RECOVER button until all four mode buttons light, and
then let go of the button. The SAT mode button flashes twice and then all
four mode buttons flash three times.

2. Press the RECOVER button. Wait for the TV or VCR mode button to flash
once and then all four mode buttons to flash once.

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Using the Remote Controls

3. If you see the System Info screen, press the SELECT button to close the

screen. You have recovered your satellite video.

4. If you do not see the
have recovered your satellite video.

Note: Press any remote control button other than the RECOVER button to

end this procedure.

Note: If the RECOVER button is not programmed to a specific channel,

the RECOVER button will first try to tune your TV to channel 3, then
channel 4, and then other video inputs with each press of the RECOVER
button. You may need to press the RECOVER button up to 30 times to
recover your satellite TV video. If the RECOVER button is programmed to
a specific channel (see page 25), the RECOVER button will tune the TV to
the specific channel (for example, channel 60).

System Info screen, repeat steps 2 and 3 until you

DVR Buttons

Use these buttons to record or play back a DVR program. See Using the DVR
Features on page 85 for details.

PIP Button

Press the PIP button to open the PIP window. To make the PIP window larger,
press this button again. Press the button a third time to close the
This button is active only in

Single Mode.

PIP window.

Swap Button

Press the SWAP button to swap the video in the main display with the video in

PIP window. This button is active only in Single Mode.

the

Position Button

Press the POSITION button to move the PIP window to different positions on
the TV screen. Each press of this button move the
active only in

Single Mode.

PIP window. This button is

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Chapter 3

Using the System

Tip: In Dual Mode,
Remote Control 1
is used to control
TV1 menus on the
nearby TV. Remote
Control 2 is used to
control TV2 menus
on the remote
TV(s).

Using the Menus

The menus make using the receiver and selecting programs quick and easy. Use
the menus to control the receiver and to use its features, such as setting locks,
choosing a program, or creating a favorites list.

Open and Close Menus

You can open the menus in either of two ways:

• Press the MENU button to open the

other menus from the

Main Menu.

Main Menu, then open any of the

• Use the matching buttons on the remote control:

– Open the

Program Guide.

Page 58

– When watching a program, open the Themes and Search menu.

Using the Menus

– Display the

Browse Banner.

To close a menu and return to watching a program, press either the VIEW TV or
CANCEL button.

Note: If you do not do anything in a menu for several minutes, the menu

automatically closes. This will discard any changes you made, and display the
program you were watching.

Highlighting Menu Options

To highlight a menu option, use the remote control ARROW buttons to move
the on-screen highlight to the menu option. When you do move the on-screen
highlight, the option becomes amber. The highlight is like the one that you may
have seen on a computer screen.

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Chapter 3

Using the System

Selecting Menu Options

When you select a menu option, that option takes effect right away. You can
select a menu option in either of two ways:

• If the option has a number next to it, press the

number on the NUMBER PAD button that
matches this number. When you use the
NUMBER PAD button, you do not need to
highlight the option first.

• Move the highlight to the menu option using the remote control

ARROW buttons. Then press the remote control SELECT button. In
the example,

Favorites is highlighted.

List of Choices in the Menus

When you make a choice in a list, the receiver does not apply the change until
you select the

Cancel option to discard all the changes made in the menu.

the

There are two types of lists:

Save or OK option. If you do not want to save any changes, select

• A single choice list allows you to select only one choice
at a time. If you select another choice, your previous
choice is deselected.

• A multiple choice list allows you to select more
than one choice at one time. If you select another
choice, your previous choice(s) stays selected.

Highlighting a Choice in a Menu List

Use the remote control ARROW buttons to move the highlight to the desired
item in the list. The black arrows on the list show where you can move the
highlight.

Selecting a Choice in a Menu

To select a choice in a list, highlight the choice and then press the remote control
SELECT button. Make sure you select the
choice. Select the

Cancel or Done option to discard your choice.

Save or OK option to save your

Page 60

Canceling a Procedure

You can cancel a procedure in any of three ways:

• If you want to return to watching a program, press the remote

control VIEW TV button.

• If you want to return to the previous menu, press the

CANCEL button.

• Wait a few moments and the menu will close automatically,
discarding any changes you have made.

Note: If none of the above work, you must finish the procedure.

Using Text Fields

There are several screens that require you to enter information into areas known
as fields. Your receiver has two basic ways to enter the information:

Using Text Fields

• Virtual Keyboard

• Remote Control NUMBER PAD

Using the Virtual Keyboard

Use the virtual keyboard letters to type the
information. Use the LEFT, RIGHT, UP, and
DOWN ARROWS to navigate around the
keyboard. Select the characters you want.

Using the Number Pad

Use the letters above the NUMBER PAD on the
remote control while the highlight is in the field.
For example, when looking for the channel and
times to watch Rudy Fremmel Presents, you press 7
three times for an R, 8 two times for a U, 3 one time
for a D, and 9 three times for a Y to spell the word
“Rudy.”

While in the Field

When the cursor is in the field:

• Press the

Left arrow to delete characters.

• Press STAR to backspace without deleting characters.

• Press 0 to enter a blank space, such as between words.

• Use the RIGHT ARROW to forward space without deleting characters.

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Chapter 3

Using the System

Changing Channels

There are three ways to change channels:

• Press the UP or DOWN ARROW buttons.

• Use the NUMBER PAD buttons.

Tip: If the program is
on a channel that is
not part of your
subscription, the
channel will be in
red.

• Press GUIDE and then select the channel from the

Program Guide.

Using the Program Guide

The on-screen Program Guide provides a complete listing of the available
channels and programs. You can use the
see what programs are scheduled, to set up timers, and to buy Pay-Per-View
programs.

Program Guide shows which Favorites List is active. If the All Chan list

The
is active, the Program Guide shows all of the channels available from DISH
Network. If the

All Sub list is active, the Program Guide displays only the

channels in your subscription. When another list is active, the
displays only the channels in that list.

Program Guide to change channels, to

Program Guide

For more information, see Using Favorites Lists on page 67. The

Guide

advance. The guide does not show programs that have ended.

Page 62

Program

shows programs that are on now and that are scheduled several days in

Using the Program Guide

Changing the Channel in the Program Guide

1. Press GUIDE to open the Program Guide.

2. Choose a channel using either of the following:

• Use the NUMBER PAD buttons to enter the channel number.

Program Guide displays a block of channels including the one that

The
you just entered.

• Use the ARROW buttons to move the highlight to the channel.

3. Press the SELECT button to change to the new channel.

4. Press the CANCEL button to close the

changing the channel.

Program Guide without

Tip: When using the
Program Guide, do
you want to know
who is in the movie
you’re about to
watch? Press the
INFO button to find
out. When you’re
finished, press the
CANCEL button to
return to the
Program Guide.

Tip: Selecting a
program that is
not on yet will
open the Timers
menu. See page 67
for information on
setting timers.

Scrolling Through the Program Guide

There are two ways to scroll through the Program Guide:

• Scroll by channel - Press the PAGE UP or PAGE
DOWN button to scan, page by page, through the listing
of channels.

• Scroll by time - Enter the number of hours that you want
to skip, using the NUMBER PAD buttons. Then, press
the LEFT or RIGHT ARROW button.

• Scroll by day - Press SKIP FWD to scroll ahead in the

Program Guide 24 hours each time you press the

button. After you skip ahead at least one day in the

Program Guide, press SKIP BACK to scroll back 24

hours each time you press the button (until you are on
the current date).

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Displaying Program Information

The Program Banner

The Program Banner provides information about the program you
are watching. The receiver displays the
seconds at the top of the TV screen every time you change the channel
or press the remote control VIEW TV button.

Program Banner for a few

The Browse Banner

You can use the Browse Banner to change channels, or to see what other
programs are available without changing the program that you are watching.
The receiver displays information on the program you are watching at the top

Browse Banner information at the bottom of the TV screen.

and

Note: If the All Chan Favorite List is active, the Browse Banner displays all

the channels. If the
channels in your subscription. If a
displays only the channels in that list.

If you have set up the
locked, the

Browse Banner does not display such channels.

All Sub list is active, the Browse Banner displays only the

Favorites List is active, the Browse Banner

Program Guide to hide adult channels and the receiver is

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Using the Browse Banner

Displaying Program Information

1. Press the BROWSE (RIGHT ARROW) button to open the

Browse Banner.

2. Change the channel displayed on the

Browse Banner by doing one of the

following:

• Enter the channel number for the program that you
want, using the NUMBER PAD buttons.

• Press the UP or DOWN ARROW to display the next
channel.

Tip: When using the
Browse Banner, do
you want to know
when the movie
you’re about to
watch was made?
Press the INFO
button to find out.
When you’re
finished, press the
CANCEL button to
return to the
Browse Banner.

3. Press the RIGHT ARROW button multiple times to
highlight the next programs. Press the LEFT ARROW
button to return to the current program.

4. Close the

Browse Banner by doing one of the

following:

• Press the SELECT button to watch the program.

• Press the VIEW TV or CANCEL button to close the

Browse Banner without changing the channel.

Tip: If you choose
a program that is
on next, you’ll see
a Timers menu.
See page 67 for
more information.

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Ordering Pay-Per-View Programs

1. Select a Pay-Per-View program in the Program Guide. A message like the
following displays:

Tip: Keep Updates
and Inactivity

Standby enabled so

that you’ll always
have the latest
DISH On Demand
programs.

2. To buy the Pay-Per-View program, select the

Yes option. The receiver

displays a confirmation menu.

Note: When you confirm an order for a Pay-Per-View program, you cannot

cancel the order and you will be billed for it.

Ordering DISH On Demand

Note: DISH On Demand will be available with a future software upgrade.

DISH On Demand is DISH Network’s Video On Demand service.
Enjoy Movies On Demand and other exciting DISH On Demand programs.
With Movies On Demand, you have immediate access to the newest movies on
DISH Network. You can even use your DVR buttons (PAUSE, FWD, and
BACK) to enhance your viewing experience.

The following are details about this important feature:

• You can repeatedly watch a rented program for the period of time (for

example, 24 hours) listed. Rented programs cannot be saved to the

Events

•The

DISH On Demand Programs.

• You can use Pay-Per-View Locks and Ratings Locks to control the

programs your family views. See Using Locks on page 93.

list.

Play List shows you how much time you have remaining on your

DVR

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• Be sure to keep

Updates and Inactivity Standby enabled so that your

receiver always has the latest DISH On Demand programs. See Updates
on page 105.

• You can review what you have rented during the last 30-60 days by

looking in

Purchase History.

• The programs you rent will appear on your DISH Network bill.

• For more information, go to dishnetwork.com/ondemand.

To order a DISH On Demand program:

Reviewing Purchase History

1. Press the DVR button to open

2. Select

Movies & More.

DISH On Demand.

3. Use the LEFT and RIGHT ARROW buttons to scroll through your

program choices.

4. Select the program you want to watch and follow the on-screen instructions.

Note: When you confirm an order for a DISH On Demand program, you

cannot cancel the order and you will be billed for it.

Reviewing Purchase History

Press MENU-6-5 to open the Purchase History screen. This screen shows a
list of events you’ve purchased, including those you have watched and those
you purchased but have not yet watched.

Using Favorites Lists

Favorites Lists are lists of your favorite channels. You can create and change

the lists yourself, adding and removing channels as you wish. Your favorite
channels can be grouped into no more than four lists for both

Dual Mode). For example, one Favorites List could have 100 channels and a

second list only 10. Or all four lists (four for

TV1 and four for TV2) could have

50 channels each.

• When you make a

Favorites List active, the Program Guide displays only

the channels in that list. Also, the receiver skips channels that are not on the
list when you use the remote control UP or DOWN ARROW button to
change channels.

•The

•The

All Chan Favorites List contains all the channels. You cannot make

any changes to the

All Sub Favorites List contains all the channels in your subscription.

You cannot make any changes to the

All Chan list.

All Sub list, except by changing your

subscription.

• Each

Favorites List has a unique color in the Program Guide. You can

give each list a name. When you first get the receiver, the four lists are
empty and are named

List 1, List 2, List 3, and List 4.

TV1 and TV2 (in

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• When you put the receiver in Single Mode, the Favorites Lists for TV2 are
not available.

• If you choose a program using

Themes or by entering most channel

numbers, the receiver tunes to the channel for that program whether or not
that channel is on the active

Favorites List.

Creating or Changing a Favorites List

You can create, add channels to, and remove channels from a Favorites List.

1. Press the MENU-8-3 to open

2. Select the

Note: You cannot modify the All Chan or All Sub lists.

3. Select

Favorites List that you want to create or change.

Modify List.

Favorites.

4. In the

5. Press SELECT to add the highlighted channel to the

6. Repeat steps 4 and 5 until you have added all the channels that you want.

7. To delete a channel from the

8. Select the

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Channels list, highlight a channel you want to add to the Favorites

List

.

Favorites List. A dot

appears next to the channel.

Favorites Lists, select the channel in the list.

The dot next to the channel disappears.

Done option to save all changes to the Favorites List.

Note: Make sure your Favorites List has at least one channel.

Naming a Favorites List

1. Press MENU-8-3 to open Favorites.

Using Timers and Recordings

2. Select the

3. Select the

Note: You cannot change the name of the All Chan or All Sub list.

Favorites List that you want to change.

Edit Name option.

4. Enter the list’s name by either using the virtual keyboard or the remote

control NUMBER PAD to enter the letters in the

Enter List Name box. See

Using Text Fields on page 61 for instructions.

5. Select the

Done option to save all changes.

Making a Favorites List Active

If the Program Guide is open, press the GUIDE button to select the next

Favorites List. Press the GUIDE button repeatedly to scan through all the

available lists.

Note: This works only if you have added channels to the Favorites List. If you

have not created any
receiver between the

Favorites List, pressing the GUIDE button switches the
All Chan and All Sub.

Using Timers and Recordings

A timer is your instruction telling the satellite receiver the programs you want to
view in the future. For most DVR timers, you select a specific program on a
specific channel, and tell the satellite receiver how often you want to record that
program.

A recording is the actual program stored for you to watch. DVR recordings are
listed in the
on the remote control.

DVR Events screen, which you can find quickly by pressing DVR

Remember: Most TV
programs and films
are copyrighted. In
some cases,
copyright law may
apply to private,
in-home recording.

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Overview

Refer to this section as you get familiar with how to set up Timers.

Timer Types

There are three types of timers:

•

DVR - Records an event onto your receiver for later viewing.

•

Auto - Automatically changes the channel for live viewing of the event.

•

Reminder - Creates an on-screen reminder when the event is about to

air.

Timer Frequency

Deciding how often you want to watch a program will help you make the best
choice:

•

All Episodes - Records each time that program is on that channel.

•

New Episodes - Records current season programs each time they occur

on that channel.

•

Once - Records a program once (good for movies, sporting events,

etc.).

•

Weekly - Records a program once a week, at that time, on that channel.

•

Daily - Records a program once a day, at that time, on that channel.

•

Monday-Friday - Records a program once a day, Monday through

Friday, at the selected time, on that channel.

•

DISH Pass - Records programs on all channels (default) or a specific

channel, based on your specific criteria. See page 77 for details.

Note: Weekly, Daily, and Monday-Friday timers will move only if the

program is within one hour earlier or four hours later than the original
time the timer was set up. These timers will adjust their length if their
program's time block is extended.

Timer Priorities

Priorities are used by the receiver to know which program you would prefer to
record, if multiple timers are scheduled to start at the same time.

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Using Timers and Recordings

For example, having six programs scheduled to record at the same time cannot
be done on a dual-tuner receiver; therefore, the receiver will record only the two
programs with the highest priorities.

• All timers have a priority that you can change at any time.

• The larger the number, the lower priority (for example, priority 1 is
higher than priorities 2, 3, and 4).

• You can override a specific timer's priority with a one-time skip or by
restoring it. Select a timer in the
option to

Skip or Restore for that timer.

Daily Schedule, then you'll have an

Timer Options

The Timer Options screen lets you set the following (not used on all options
screens):

•

Protect Event - Prevents your programs from being erased when the

receiver fills up.

•

Set Channel - Select a specific channel.

•

Start Early - Select this option if you want to begin recording a few

minutes early.

•

End Late - Select this option if you want to continue recording after the

scheduled program ending.

Note: DVR Timers set for sporting events automatically have a late end

time of 60 minutes to allow for overtime.

Timers List

The Timers List shows you all of the timers you have set up on your receiver.

Use the

Timers List as described on page 73 to:

• View the general list of timers.

• If you select a timer from this list, you'll see a detailed list with specific
dates and times of upcoming timers for that program or

DISH Pass

search term(s).

• Set user-selected priorities for each timer. See Timer Priorities in the
previous section.

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• Create a Manual timer.

• Create a

• Select

DISH Pass timer.

Edit List to edit a timer.

Daily Schedule

The Daily Schedule lists the timers that are planned for today, the future (up to
nine days), and those that occurred in the recent past.

Use the

Daily Schedule as described on page 74 to:

• Review today's timers. You can choose to skip a scheduled timer, or
restore a timer that was not planned to occur, perhaps because of a
conflict with another program. See Timer Priorities.

• Review future timers, up to nine days in advance, and make changes as
necessary.

• Review past timers to see which occurred, and the reason why one did
not, if applicable. See Reasons Why Timers Are Skipped.

Reasons Why Timers are Skipped

If a timer is skipped, the reason is stated on the Timers List.

•

Priority - This timer had a lower priority than other events being

recorded at the time.

•

User - A user chose to skip that timer.

•

Duplicate event - There is already another timer set to record that

program.

•

Event exists in DVR - The program was already recorded and can be

seen in the

•

Not a new episode - Used for New Episode timers. Currently, a New
Episode

information.

•

Incorrect event - For Weekly, Daily and Monday-Friday timers. If the

guide has a different event listed the timer will be skipped.For example,
the timer was set up on a Saturday for
broadcast only Monday-Friday, so the timer will be skipped on the
weekends.

DVR Events list.

is one that has the current year listed in the Program Guide

Daily, but the program is

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Using Timers and Recordings

When a Timer Starts a Recording

For two minutes before an timer starts a recording, the
receiver may display a digital countdown on the TV screen.
This symbol disappears when the program begins. While the
symbol is displayed, you may do one of the following:

• Press CANCEL to clear the symbol from the TV screen. This does not

stop the timer from starting.

• Press INFO or SELECT to see more information on the timer. If you do

this, you have the following choices:

– Select

– Select

Note: Pressing INFO about a timer event only works one time.

OK to continue with the timer.

Stop Timer to stop the timer.

Subsequently pressing INFO results in the current program’s
information being displayed in the normal way.

When the Receiver is Off

If the receiver is off when a timer is scheduled, the receiver will:

•

DVR - Remain off but will record the scheduled

•

Auto - Turn on for the event.

•

Reminder - Turn on at the scheduled time. After a period of time, if you

do nothing, the receiver will turn off.

Special Considerations When Using Timers

• For Locked Programs - You must enter the receiver password before
you can create an automatic timer. You can create a manual timer for a
locked program without entering the password. However, if you do this,
when the timer operates the receiver may display only an error or
password entry menu.

•

For Pay-Per-View Programs - You must order a Pay-Per-View

program when you create a timer for it.

•

For Blacked Out Programs - If you set a timer for a program that is

blacked out in your area, when the timer operates the receiver may
display only an error.

Using the Timers List

1. Press MENU-7.

2. Select

Timers. When the Timers screen opens, you can edit or delete the

timers you have set.

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Using the Daily Schedule

Use the Daily Schedule to plan and manage your timers.

1. Press MENU-7.

2. Use the ARROWS to select a future program if you want to skip or restore

a timer. You can also choose to protect it, or view the start early/end late
settings.

• To change the start early/end late setting, you must select the event
within the

• If the program is a

Timers List.

DISH Pass timer, you cannot change the start early

or end late times on an individual program; it must be changed on the

DISH Pass timer, from the Timers List.

• Press PAGE UP to see the previous days' timers. Review these timers if
you want to see the result of your timers (e.g. if it recorded successfully
or why it might have been skipped).

3. Select

Done.

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Using Timers and Recordings

Setting Up an Automatic Timer

The following instructions explain the easiest way to set up an automatic timer.

1. Find the program that starts in the future you want to record using the

Program Guide or Browse Banner.

Tip: You can edit
and delete timers
from either TV
output.

2. Select the future event. The

3. Select the

4. Select a

5. Select

Timer Frequency (see page 70 for more details).

Timer Type (see page 70 for more details).

Options (see page 71 for more details).

Create Timer screen displays.

Tip: Remote
Control 1 is used to
control TV1 menus
on the nearby TV.
Remote Control 2
is used to control
TV2 menus on the
remote TV(s).

6. Select

Set Priority if you would like to change the priority of the timer (see

page 70 for more information).

7. Select

Create Timer to finish making the new timer.

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Setting Up a Manual Timer

A Manual Timer lets you set custom start and stop times for a timer.

Tip: You can edit
and delete timers
from either TV
output.

Tip: Use the PAGE

and PAGE

UP
DOWN

scroll quickly
through the
channel list.

buttons to

1. Press MENU-7.

2. Select

3. Select

4. Select the

5. Select a

6. Select

Timers.

Manual.

Timer Frequency (see page 70 for more details).

Timer Type (see page 70 for more details).

Options (see page 71 for more details).

7. Select the channel. Use the UP/DOWN ARROWS, PAGE UP/DOWN, or
NUMBER PAD to find the channel.

8. Select

9. Set the

10. Set the

11. Select

12. Select

Edit Time.

Start Time and End Time, include AM/PM for each.

Date.

Done.

Create Timer.

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Using Timers and Recordings

Setting Up a DISH Pass™ Timer

DISH Pass lets you create timers to record programs automatically based on
your search criteria. When the receiver finds programs that meet your search
criteria, it will automatically set a timer to record that program. As the program
guide is updated, DISH Pass will continue to find and record your shows based
upon your search criteria. Note that DISH Pass only finds programs on satellite
channels.

An example of how you can to use DISH Pass may be that you saw a movie in
the theaters and you want to watch it again as soon as it comes out on a movie
channel. Use the Exact Match and Title, and then type the exact title of the
movie. If the movie is made available on a movie channel you subscribe to, the
receiver will automatically set a timer to record that movie for you.

Note: DISH Pass recordings may fill the hard drive quickly. If you have other

timers you know you don't want to be recorded over, choose
important programs.

1. Press MENU-7.

Protect on those

2. Select

3. Select the

DISH Pass.

Search Method:

Title - Search for programs by title.

•

Info - Search for programs whose descriptions or titles contain key

•
words.

4. Optionally, select

Exact Match if you want to find exactly what you’ve

entered in either the program title or info, when you select the
respectively.

Title or Info,

5. Enter your search criteria. You can use the keyboard shown on the screen or

you can use the letters above the NUMBER PAD buttons on the remote
control while the highlight is in the
Text Fields on page 61 for instructions.

6. Select

7. Select

Options as described on page 71.

Create Timer. When the receiver has completed your search, the

Timer Schedule will display the results.

Enter Search Criteria field. See Using

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Tip: It's very
important to leave
the receiver
enabled to receive
Updates. By doing
this, the Program
Guide will have the
most up-to-date
information, and
can adjust or
create timers
accordingly. Make
sure the Updates
feature is enabled
as described on
page 107.

Note: After entering your search words, and selecting Create Timer, be

sure to review the timers that

DISH Pass creates—some may not be what

you are expecting. You can:

• Pick selected events to skip. You will need to review future timers each
time the

• Adjust your search terms and method. Select
like to change the priority of your

Program Guide is updated.

Set Priority if you would

DISH Pass. To adjust your search,

delete the unwanted DISH Pass timer and try the following:

– Change your

– Select

– Choose

Program Guide, Browse Banner, or Search. This will enter the

DISH Pass search term(s) to be more specific.

Exact Match with the Title or Info.

DISH Pass when you select a future program within the

program's exact title.

8. Select

Done.

Deleting a Timer

When you no longer need a timer, you can delete it.

1. Press MENU-7 to open the

2. Select

3. Select

Timers to display the Timers List.

Edit List.

Daily Schedule screen.

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Watching One Program While Recording Another

4. Select the timer or timers you want to delete.

Note: Select All if you want to delete all of your timers.

5. Select

Delete. The timer(s) are deleted.

Watching One Program While Recording Another

Single Mode

While in Single Mode, you can set up the satellite receiver to record programs
while you’re also watching one you’ve already recorded.

1. Press the front panel MODE button to make sure the receiver is in

Mode

. The front panel of the receiver has an indicator that is marked

Single.

Note: If someone is using the TV2 outputs, you will see the following

popup on the nearby TV warning you that you are about to disrupt the use of
the TV2 outputs:

Single

Tip: You can use
the Front Panel
Locks to prevent
the Mode from
being changed
accidentally. See
page 97 for
instructions.

2. Press GUIDE to open the

want to watch now.

3. Press SELECT to watch that program.

4. Press the RECORD button. A message will display asking

whether you want to record the remainder of the program. Select

OK to begin recording now.

Program Guide. Find a program you

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5. Press GUIDE on the remote. Use the

Program Guide to find a program that

you want to watch now. Select that program. You are now watching one
program while recording another.

6. Press RECORD and select

OK when the popup displays. You are now

recording two programs at the same time.

7. Press DVR on the remote control. The

DVR Event screen will open. You

should see the two programs that are recording indicated by the red dot next
to the listings.

8. Select a program that you recorded earlier (one that is not recording now),
then select Start Over.

9. You should now be watching a pre-recorded program while the receiver is

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recording the other two events (programs).

Watching One Program While Recording Another

Dual Mode with Record Plus

Another feature that adds flexibility to the way you watch TV is Record Plus.

Record Plus is enabled, you can decide which receiver output (TV1 or

When

TV2) will record your events. This feature is available in Dual Mode only.

Enabling Record Plus

The following instructions describe how to enable Record Plus:

1. Press MENU-8-6 to open the Record Plus screen.

2. Highlight the

3. Use the UP or DOWN ARROW button to set the

Enable.

4. Highlight the

5. Use the UP or DOWN ARROW button to set the

option to

Activation option.

Activation option to

Record Preference.

Record Preference

TV2 (or TV1).

Recording Events with Record Plus

When you have Record Plus enabled, there are some differences in the way
you record events.

1. Select a program you want to watch.

2. Press the RECORD button.

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3. When the Record Remainder of This Event screen displays, select one of
the following:

• From TV1, select

• From TV2, select

Note: When recording using Record Plus, it is possible for someone at the

TV2.

TV1.

other TV to cancel your recording.

4. Select one of the following:

• Select

• Select

OK to start the recording now.

Options to customize the following:

–

Stop Recording Manually - The receiver will record until you

press STOP.

Extend End Time - You can set the stop time for the recording.

–

Create a Recurring Timer - You can set up a timer like the one

–

described in Setting Up an Automatic Event Timer.

–

Record the Entire Event - The receiver stops recording at the end

of the event. This selection is available only if the receiver was
tuned to the channel at the beginning of the program.

5. Press GUIDE on the remote. Use the

Program Guide to find a program that

you want to watch now. Select that program. You are now watching one
program while recording another.

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Watching One Program While Recording Another

6. Press RECORD. Select one of the following:

• Select

• Select

7. Press DVR on the remote control. The

OK to start the recording now.

Options to customize the recording as described on page 82.

DVR Event screen will open. You

should see the two programs that are recording indicated by the red dot next
to the listings.

8. Select a program that you recorded earlier (one that is not recording now),
then select

Start or Start Over.

9. You should now be watching a pre-recorded program while the receiver is
recording the other two events (programs).

Dual Mode without Record Plus

While in Dual Mode, you can set up the satellite receiver to record from TV1
and TV2 at the same time.

1. Press GUIDE to open the

want to watch now.

2. Press SELECT to watch that program.

Program Guide. Find a program you

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3. Press the RECORD button. A message will display asking

whether you want to record the remainder of the program. Select

OK to begin recording now.

4. Press DVR on the remote control. The

DVR Event screen will open. You

should see the program that is recording indicated by the red dot next to the
listings.

5. Select a program that you recorded earlier (one that is not recording now),
then select

Start Over.

6. You should now be watching a pre-recorded program while the receiver is
recording the other events (programs).

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Using the DVR Features

Most satellite TV programs and films are copyrighted. In
some cases, copyright law may apply to private, in-home
recording.

The DVR features let you decide how to watch TV. You can pause, reverse, or
skip back through a program. Then you can go back to watch, fast forward, or
skip ahead through the program. Also, you can record and play back programs
with full digital audio and video quality, without a VCR.

Auto Recording

If you get a phone call while you watch a live program, you can pause the
program, answer the phone, go back to watch the program, and not miss any of
the action.

You can pause, reverse, or skip back through a live program. Then you can go
back to watch, fast forward, or skip ahead through the program.

Using the DVR Features

You can also use slow motion forward and backward, and frame advance and
reverse while using the DVR’s auto recording feature.

Turn the receiver on and tune it to a channel. Then you can use the remote
control’s DVR buttons.

Note: When you press any one of these buttons, you’ll see a small sign on the

TV screen.

Press the PAUSE button to pause the program. Press this button
again to watch the program from where it paused.

On some TVs, the presence of fixed images for
extended periods of time may cause them to be
permanently imprinted on the screen. Consult your
TV user guide for information on whether this is a
problem for your TV, what operating/viewing restrictions
apply to avoid this problem, and associated TV warranty
coverage.

Note: For a “live” program, the on-screen pause timer shows how long you’ve

paused the program. If you’ve paused the program more than once, the pause
timer shows the total time you’ve paused. If you pause after you reverse or
forward, the pause timer shows how far you’re behind the “live” program.

Press the BACK button once to reverse the program four times as
fast as normal play. Press the BACK button twice to reverse at 15
times normal speed, three times to reverse at 60 times normal speed,
and four times to reverse at 300 times normal speed. The on-screen
bar shows how far you’ve gone.

Press the PAUSE button and then press the BACK button to reverse the
program in slow motion. Press the BACK button once to reverse the program
1/4 the speed as normal play. Press the BACK button twice to reverse at normal
speed.

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Press the FWD (“FORWARD”) button once to forward the
program four times as fast as normal play. Press the FWD button
twice to forward at 15 times normal speed, three times to forward at
60 times normal speed, and four times to forward at 300 times
normal speed. The on-screen bar shows how far you’ve gone.

Press the PAUSE button and then press the FWD button to forward the
program in slow motion. When you press the FWD button once the program
advances at 1/15 the speed of normal play. Press the FWD button twice to
forward at 1/4 as fast as normal play. Press the FWD button three times to play
the program.

Note: Of course, you can’t “forward” into the part of a “live” program that

hasn’t been broadcast yet.

Press the PLAY button to watch the program. Also, press this button to
switch from pause, forward, or reverse to play.

Press the SKIP BACK button to skip back about ten seconds in a
recorded program. Press this button again to skip back again.

Press the PAUSE button and then press the SKIP BACK button to
reverse the recording one frame at a time.

Press the SKIP AHEAD button to skip ahead about 30 seconds in the
program. Press this button again to skip ahead again.

Press the PAUSE button and then press SKIP AHEAD to advance the
recording one frame at time.

Press the VIEW TV button to catch up with the program as it’s showing now.

Recording a Program Now

When you record a program now:

• You can record a program that is on now or a future program to watch

later.

• You can pause, go back to play, reverse, skip back, fast forward, or skip

ahead through a recorded program.

• You can also use slow motion forward and backward, and frame

advance and reverse while using the DVR’s auto recording feature.

• You can play back a program you already recorded and record a new

program at the same time.

Note: If you record a locked program while you have the receiver locked,

you’ll have to enter the password to play back that program.

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Start Recording a Program

• At a program’s start, press the remote control’s RECORD

button.

• If you’ve watched a program from its start, up to about two
hours after it’s started, you can reverse to its start:

1. Press the BACK button.

2. Let the program reverse to its start.

3. Press the RECORD button. You’ll get all of the program

on your recording.

Note: If you don’t tune to a program until after it starts, you can

record only the part of the program that comes after you tune to it.

Stop Recording a Program

• Press the remote control’s STOP button.

Using the DVR Features

When you press the RECORD button, the receiver stops recording
at the end of the program. You can use an Event Timer to start and
stop the recording:

•Use Quick Record to set a one-time DVR event timer for a
future program.

• Set an automatic DVR event timer to record a future program that
comes on each day or each week.

•Set a manual DVR event timer to make a future recording with start and
stop times you set. This lets you record part of a program or a block of
several programs, one after the other.

Use the DVR Events Menu

Press the DVR button to open the DVR Events menu, which
shows all of the
edit, delete, and protect any event shown on the menu.

DVR Events recorded on the receiver. You can

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Tip: Press DVR on
the remote to see a
list of the events
you’ve recorded. To
view one of these
events, just select it.
You can then start
the recording, start
over, stop or resume
play.

• If you hide adult channels and lock the receiver, this menu doesn’t list
any adult programs by name.

• To review programs you have recorded or have scheduled to record
with the DVR features, use this menu.

The

DVR Events menu shows you:

• A list of recorded events that includes the one you’re recording now, if
any.

Note: You can sort events either by date or the name of the event.

•

If you select any one of the events on the DVR Events menu (even

an event you’re recording), you open an

information menu for that

event.

Note: This is just an example of the information menu. The information

menu shows only the options for the event you select. For a different
event, you’ll see different options. You’ll see some (not all) of the
options we list below. You won’t see an option to start recording; to do
that, you must press the remote control RECORD button or set an
event timer.

•

Note: If you record a locked program while you have the receiver

locked, you’ll have to enter the password to play back that program.

There are several choices you can make from the

•

Sort - You can sort your DVR Events by Alphanumerics, Movies, Series/
Specials

Edit - You can edit or delete DVR Events.

•

•

Timers - When you select the Timers option, the Timers screen opens.

, Sports, Date, Length, or Protected.

DVR Events screen:

While Playing Back or Recording an Event

• Press the PAUSE button to pause the play back. Press this button

again to go on with the play back.

On some TVs, the presence of fixed images for
extended periods of time may cause them to be
permanently imprinted on the screen. Consult your
TV user guide for information on whether this is a
problem for your TV, what operating/viewing restrictions
apply to avoid this problem, and associated TV warranty
coverage.

• Press the BACK button once to reverse the program four times
as fast as normal play. Press the BACK button twice to reverse at
15 times normal speed, three times to reverse at 60 times normal
speed, and four times to reverse at 300 times normal speed.

• Press the PAUSE button and then press the BACK button to reverse the

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program in slow motion. Press the BACK button once to reverse the
program 1/4 the speed as normal play. Press the BACK button twice to
reverse at normal speed.

Using the DVR Features

• Press the FWD (“FORWARD”) button once to forward the
program four times as fast as normal play. Press the FWD
button twice to forward at 15 times normal speed, three times to
forward at 60 times normal speed, and four times to forward at
300 times normal speed.

• Press the PAUSE button and then press the FWD button to forward the
program in slow motion. When you press the FWD button once the
program advances at 1/15 the speed of normal play. Press the FWD button
twice to forward at 1/4 as fast as normal play. Press the FWD button three
times to play the program.

Note: Of course, you can watch any part of an event you’ve already

recorded.

• Press the PLAY button to play back or go on with a paused play
back. Also, press this button to switch from fast forward or reverse
back to normal play back.

• Press the SKIP BACK button to skip back about ten seconds in the
event. Press this button again to skip back again.

• Press the PAUSE button and then press the SKIP BACK button to
reverse the recording one frame at a time.

• Press the SKIP AHEAD button to skip ahead about 30 seconds in
the event. Press this button again to skip ahead again.

• Press the PAUSE button and then press the SKIP AHEAD button
to advance the recording one frame at a time.

• Press the STOP button to stop play back.

Play Back a Recorded Event and Record Another Event

1. Set up the receiver to make an on-demand recording.

Note: You can press the RECORD button or you can use any kind of

event timer except a VCR event timer.

2. Press the DVR button. This opens the

DVR Events menu.

Tip: With the DVR
receiver, you can
even watch one
recorded event
while recording
another at the
same time!

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Tip: If you want to
archive an event to
save it for a long
time, you can move
it from the receiver
to a VCR.

3. Select an event on the DVR Events menu (not the one you’re
recording). This opens an information menu for that event.

4. Press the PLAY button.

Copy Recordings to Videotape

You may want to keep a videotape copy of a recording you made on the DVR.
You will not be able to play back events with full digital audio and video quality
from a videotape.

Many satellite TV programs and films are copyrighted. In
some cases, copyright law may apply to private, in-home
recording.

1. Connect the receiver’s back panel audio/video outputs to the VCR’s audio/
video inputs.

2. Put a rewound tape into the VCR.

3. Turn the VCR on.

4. Press the remote control DVR button. This opens the

5. Select an event on the

DVR Events menu. This opens an information menu

DVR Events menu.

for that event.

6. Start the VCR to record onto the tape.

7. On the event’s information menu, select the

Start option. The receiver

begins to play back the event.

8. When the play back is done, stop the VCR.

Using Themes and Search

The Themes and Search feature of your receiver makes it easy to find
programs to watch. This menu allows you to search for programming by themes
(movies, sports, etc.) or by key words used in the program information.

Themes

You can list and choose programs by the theme of their contents, for example,
just movies or just sports. You can then quickly list programs based on that
theme, and choose the program you want.

1. Open the

Themes and Search menu by doing one of the following:

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• While watching a program, press the LEFT ARROW

button.

• Press the MENU button, and then select the Themes and

Search

option.

2. Select a category.

3. Select a program in the list.

Note: If the program you highlighted is on some time in the future, the

receiver will open the

Create An Event Timer menu. See Using Timers and

Recordings on page 69 for more information.

Using Themes and Search

Search

1. Open the Search screen by doing one of the following:

• Press the POUND (#) button on the remote control.

• While watching a program, press the LEFT ARROW

button to display the
The select

Search.

• Press the MENU button, and then select the

Themes and Search menu. The select Search.

2. The

to display the

Search screen displays with a virtual keyboard.

Themes and Search menu.

Themes option

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3. You can search for events two ways:

• Select

• Select

Title to search for the words that appear in the title of a program.

Info to search for words that are in the program description.

4. You can use the keyboard shown on the screen or you can use the letters
above the NUMBER PAD buttons on the remote control while the highlight
is in the

Enter Search Criteria field. See Using Text Fields on page 61 for

instructions

5. Select

6. When the receiver displays the

Search.

Search Results you have the following

options:

• Use the UP and DOWN ARROW buttons to scroll through the results.

• Use the PAGE UP and PAGE DOWN buttons to scroll a page at a

time.

• Select

7. Select one of the programs to watch, or select

Results

Note: If you select a program that is on now, the receiver tunes to that

Page Up or Page Down to scroll a page at a time.

Done to close the Search

screen.

program. If you select a program that is on in the future, you will have to set
a timer. See page 69 for more information on event timers.

Search History

After you have searched for programs or other information, your receiver builds
a history. TV1 and TV2 keep separate

Search History instead of typing the information again with the virtual

the
keyboard.

1. Press the POUND (#) button to open the

Search History information. You can use

Search screen.

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2. Select History to display the Search History screen.

Using Locks

3. At the

Search History screen, you have the following options:

Search - Select one of the items and then select Search.

•

Edit - Select one of the items and then select Edit to make changes.

•

Delete - Select one of the items and then select Delete.

•

Delete All - Select Delete All to clear the Search History.

•

Using Locks

When you unlock programming delivered by the
to your in-home cabling system, you are allowing all TVs
connected to your in-home cabling system to have access to
this programming. In this case, you must rely on the V-Chip
technology and settings in the individual TVs to prevent
viewing of inappropriate programming. Consult your TV
user’s guides for instructions to set up V-Chip protection.

Note: Locks for programming on the TV1 outputs for the nearby TV are set

using the
TVs are set using the
either
locks set for

TV1 menus. Locks for programming on the TV2 outputs to remote

TV2 menus. The section below applies to locks set by

TV1 or TV2 menus. Locks set for TV1 programming are separate from

TV2 programming.

TV2 outputs

How to Set Locks: A Two Step Process

1. Create the locks that you want.

2. Lock the receiver.

When the receiver is locked, anyone who wants to access locked items must
enter the password.

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When You Have Locked the Receiver

• If you try to access a locked item or open the Locks menu, the receiver
displays a message prompting you to enter the password.

• The receiver allows you three tries to enter the correct password. If you fail
to enter the correct password, the receiver does not allow more tries for
several minutes.

• If you enter the correct password, you can access the locked item or open
the

Locks menu.

• If you exit a locked item or close the Locks menu, you must enter the

password to access the item.

The locks you set for

Single Mode. When using the receiver in Single Mode, if the

TV2 in Dual Mode are not available in

programming you select is not appropriate for all viewers on
remote TV(s), be sure to disable

Shared View (see page 51 for

instructions).

Locking and Unlocking the Receiver

You must lock the receiver for any receiver Locks you set to take effect. To lock
the receiver, you must first create a password. If you forget your password, you
will need to speak with a Customer Service Representative. If you have a
Personal Identification Number (PIN), you will need to give it to the Customer
Service Representative. See page 101 for information on PINs.

1. Press the MENU button to display the

2. Select the

Note: If the receiver displays a message prompting you to enter a

Locks option to display the Locks menu.

password, the receiver has already been locked.

Note: If you want to unlock the receiver or any specific lock, use the

password for the TV output you’re watching. For example, use TV1’s
password to unlock TV1’s locks and TV2’s password for TV2’s locks.

Main Menu.

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