Dyson DC 39 User Manual

OPERATING MANUAL

DC39

ASSEMBLY

click

click

WASH FILTER

Wash filter with cold water
at least every month.

REGISTER

YOUR FREE 5
YEAR GUARANTEE
TODAY

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1

2

DYSON CUSTOMER CARE

THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE

After registering your free 5year guarantee, your Dyson
appliance will be covered for parts and labour for 5years
from the date of purchase, subject to the terms of the
guarantee.

If you have any questions about your Dyson appliance,
call the Dyson Helpline with your serial number and
details of where/when you bought the appliance.

Most questions can be solved over the phone by one of
our trained Dyson Helpline staff.

Alternatively, visit www.dyson.co.uk/support (UK) or www.
dyson.ie/support (ROI) for online help, general tips and
useful information about Dyson.

DYSON CONTACT DETAILS:

UK:
Website: www.dyson.co.uk/support
Dyson Helpline: UK: 0800 298 0298
Open 7am–10pm. 7 days a week.
Email: [e-mail]
Address: Dyson Limited, Tetbury Hill, Malmesbury,
Wiltshire SN16 0RP England.

ROI:
Website: www.dyson.ie/support
Dyson Helpline: ROI: 01 475 7109
Open 7am–10pm. 7 days a week.
Email: [e-mail]
Address: Unit 10, Grants Lane, Greenogue Business Park,
Rathcoole, Dublin 24.

Note your serial number for future reference

This illustratio n is for example purpo ses only.

IMPORTANT SAFETY INSTRUCTIONS

BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS
MANUAL AND ON THE APPLIANCE

When using an electrical appliance, basic precautions should always be followed, including the following:

WARNING

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

1. This Dyson appliance is not intended for use by young children or infirm persons with reduced physical, sensory or
reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction
by a responsible person concerning use of the appliance to ensure that they can use it safely.

2. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be
supervised to ensure that they do not play with the appliance.

3. Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in
this manual, or advised by the Dyson Helpline.

4. Suitable for dry locations only. Do not use outdoors or on wet surfaces.

5. Do not handle any part of the plug or appliance with wet hands.

6. Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service
agent or similarly qualified person in order to avoid a hazard.

7. If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors,
or dropped into water, do not use and contact the Dyson Helpline.

8. Contact the Dyson Helpline when service or repair is required. Do not disassemble the appliance as incorrect
reassembly may result in an electric shock or fire.

9. Do not stretch the cable or place the cable under strain. Keep the cable away from heated surfaces. Do not close a
door on the cable, or pull the cable around sharp edges or corners. Arrange the cable away from traffic areas and
where it will not be stepped on or tripped over. Do not run the appliance over the cable.

10. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an extension cable is not
recommended.

11. Do not use to pick up water.

12. Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapours
may be present.

13. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

14. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts. Do not point the
hose, wand or tools at your eyes or ears or put them in your mouth.

15. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything
that may reduce airflow.

16. Use only Dyson recommended accessories and replacement parts.

17. To avoid a tripping hazard rewind the cable when not in use.

18. Do not use without the clear bin and filter in place.

19. Do not leave the appliance when plugged in. Unplug when not in use and before servicing.

20. Do not pull or carry by cable or use cable as a handle.

21. Use extra care when cleaning on stairs. Do not work with the appliance above you on the stairs.

22. Turn off all controls before unplugging. Unplug before connecting any tool or accessory.

23. Always extend the cable to the red line but do not stretch or tug the cable.

24. Hold the plug when rewinding onto cable reel. Do not allow the plug to whip when rewinding.

3 EASY WAYS TO REGISTER YOUR FREE 5 YEAR GUARANTEE

REGISTER

ONLINE

Visit our website to register your full
parts and labour guarantee online.

www.dyson.co.uk/register
www.dyson.ie/register

2

REGISTER

BY PHONE

Call our dedicated Helpline.
Open 7am–10pm.
7 days a week.

UK 0800 298 0298
ROI 01 475 7109

REGISTER

BY MAIL

Complete and return
the form to Dyson in the
envelope supplied.

READ AND SAVE THESE INSTRUCTIONS

THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY

Do not pull on
the cabl e.

Do not st ore near
heat so urces.

Do not use near
naked fl ames.

Do not run over
the cabl e.

Do not pic k up
water or liquids.

Do not pic k up
burning object s.

Do not use above
you on the s tairs.

Do not put hands near
the brush bar when t he
appliance is in use.

3

Power & cable

Attachments

Carpets or hard floors Suction release

Emptying the clear bin

Brush bar – clearing obstructions

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2

Carrying & storage

Looking for blockages

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x2

x2

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Cleaning

IMPORTANT!
WASH FILTER 1
Wash filter with cold water at least every month.

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USING YOUR DYSON APPLIANCE

PLEASE RE AD THE ‘IMPORTANT SA FET Y INSTRUCTIONS’ IN THIS DYSON
OPER ATING MAN UAL BEFORE PROCEEDING.

CARRYING THE APPLIANCE

• Carry the appliance by the main handle on the body.

• Do not pre ss the cyclone rele ase but ton or shake the appliance when carrying,

or the cyclone could disengage, fall of f and cause injury.

OPERATION

• Alway s extend the cable fully to the red tape before use.

• Plug the appliance into the mains electricity supply.

• To switch ‘ON’ or ‘OFF’ press the power but ton, located as show n.

• After use, unplug the appliance, retract the cable safely, and put the

appliance away.

• Switch ‘OFF’ the appliance and unplug before:

– Adjusting the setting.
– Changin g or using tools.
– Removing the hose or airway inspection par ts.
To watch a short online video visit: UK – www.dyson.co.uk /DC39gettingstarted

ROI – ww w.dyson.ie/DC39gettingstarted

BRUSH BAR

• The brush bar will always default to ‘ON’ (spinning) each time you s witch the

appliance ‘ON’.

• To switch the brush bar off (e.g. for hard floor s)

– Switch the machine ‘ON’.
– Press the brush bar ‘ON/OFF’ button – the brush bar will stop spinning.

• The brush bar will au tomatically stop if it becomes obstructed. See ‘Brush bar –

clearing obstructions’ on pages 4 and 7.

• Before vacuuming your floor ing, rugs and carpet s, check the manufacturer ’s

recomm ended cleaning ins tructions.

• Some carpets may fuzz if a rotating brush bar is used wh en vacuuming.

If this happens, we recommend vacuuming in ‘hard floor’ mo de and
consulting wit h the flooring manufacturer.

• The brush bar on the appliance may damage some carpet types. If you are

unsure, turn ‘OFF’ the brush bar.

LOOKING AFTER YOUR DYSON APPLIANCE

• Do not car ry out any maintenance or repair work other than that shown in this

Dyson Operating Manual, or advised by the Dyson Helpline.

• Only use p arts recommended by Dyson. If you do not this could invalidate

your guarantee.

• Store th e appliance indoors. Do not use or store it below 0°C (32°F). Ensure the

appliance is at room temperat ure before operating.

• Clean th e appliance only with a dry cloth. Do not use any lubricants, cleaning

agents, polishe s or air fresheners on any part of the appliance.

• If used in a garage, always wipe the base plate and ball w ith a dry cloth

afte r vacuuming to clean of f any sand, dirt, or pebbles that could damage
delicate floors.

VACUUMING

CAUTION:

• Do not use without the clear bin and filter in place.

• Fine dus t such as plaster dus t or flour should only b e vacuume d in very

small amounts.

• Do not use the appliance to pick up sharp hard objects, small toys, pins, paper

clips, etc. They may damage the appliance.

• When vacuuming, certain carpets may generate small static charges in the

clear bin or wand. The se are harmless and are not associated with the mains
electricity supply. To minimise any effect from this, do not put your hand or
inser t any object into the clear bin unless you have first emptied it and rinsed it
out with cold water (see ‘Cleaning the clear bin’).

• Powerful suction can caus e the hose to ‘pull back’ – please take care.

• Do not work with the appliance above you on the stairs.

• Do not put the appliance on chair s, tables, e tc.

• Before vacuuming highly polished floors, such as wood or lino, first check that

the underside of the floor tool and its br ushes are free from foreign objects that
could cause marking.

• Do not push hard with the floor tool when vacuuming, as this may cause damage.

• Do not leave the cleaner head in one place on delicate floors.

• On waxed floors the movement of the cleaner head m ay create an uneven

lustre. If this happens, wipe with a damp cloth, polish the area with wax, and
wait for it to dry.

EMPTYING THE CLEAR BIN

• Empty as soon as th e dirt reaches the level of the M AX mark – do not overfill.

• Switch ‘OFF’ and unplug before emptying the clear bin.

• To remove the c yclone and clear bin unit, push the release button to the side of

the carrying handle, as shown.

• To release the dirt, pre ss the red bin release button.

• To minimise dus t/allergen contact when empt ying, encase the clear bin tightly in

a plastic bag and empty.

• Remove the clear bin carefully.

• Seal the bag tightly, dispose as normal.

The British Alle rgy Foundation is a UK national charity with the aim of improving
awareness, prevention and treatment of allergies. The British Allergy Foundation
Seal of A pproval is a U K registered trademark.

CLEANING THE CLEAR BIN

• Remove the cyclon e and clear bin (instructions above).

• To separate the cyclone unit from the clear bin press the red bin release but ton
to open the bin base. This exposes a small silver but ton behind the red opening
mechanism. Press the silver button and separate the cyclone unit from the
clear bin.

• Clean th e clear bin with cold water only.

• Ensure the clear bin is completely dry before replacing.

• Do not use detergents, polishes or air fresheners to clean the clear bin.

• Do not put the clear bin in a dishwasher.

• Do not immerse the whole cyclone unit in water or pour water into it.

• Clean th e cyclone shroud with a dry cloth or dry br ush to remove lint and dus t.

WASHING YOUR FILTER

• Your appliance has one washable filter, located as shown.

• Check and wash the filter regularly according to instructions to
maintain performance.

• Switch ‘OFF’ and unplug before checking or removing the filter.

• The filter may require more frequent washing if vacuuming fine dust.

• Wash the filter with cold water only. Do not use detergents. Hold under a tap
and run water through the open end for 10 seconds. Turn upside down and tap
out 10 times.

• Squeeze and twist with b oth hands to make sure the excess water is removed.

• Run water over the outside of the filter for 15 seconds.

• Squeeze and twist with b oth hands to make sure the excess water is removed.

• Place the filter on its side to dry. Leave to dry completely for 24 hours.

• Do not put the filter in a dishwasher, washing machine, tumble dryer, oven,
microwave or near a naked flame.
IMPORTANT: After washing please leave at least 24 hours to dry completely
before refitting.
To watch a shor t online video visit: UK – www.dyson.co.uk /DC39 filter wash

ROI – www.dyson.ie/DC39filterwash

LOOKING FOR BLOCKAGES

• Switch ‘OFF’ and unplug before looking for blockages. Failure to do so could
result in personal injury.

• Beware of sharp objects when checking for blockages.

• Refit all parts securely before using.

• Clearing blockag es is not covered by your guarantee.

• To access the flexible inspec tion hose beneath the clear bin, first remove the
clear bin (see above).

• Unscrew the two Phillips screws on the cle ar bin locator bracket. (Do not remove
any other screws.) Remove the bracket.

• Firmly t wist the top of the flexible inspection hose away from the inlet next to the
ball (do not remove the end next to the connection for the main hos e).

• Inspect for blo ckages.

• Reass emble in reverse order.

CLEARING BLOCKAGES – THERMAL CUT-OUT

• This appliance is fitted with an automatically resetting thermal cut-out.

• Large items may block the tools or wand inlet. If any par t becom es blocked the
appliance may overheat and automatically cut-out.

• Switch ‘OFF’ and unplug. Lea ve to cool down for 1-2 hours before the checking
the filter or for blockages. Do not operate the wand release catch.

• Clear any blockage b efore res tarting.

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3

BRUSH BAR – CLEARING OBSTRUCTIONS

• If your br ush bar is obstruc ted, it may shut ‘OFF’. If this happens you will need to
remove the brush bar as shown.

• Switch ‘OFF’ and unplug before proceeding. Failure to do so could result in
personal injur y.

• Remove the brush bar by using a coin to loosen the fastener marked with a
padlock.

• Beware of sharp objects when clearing obstructions.

• Replace the brush bar and secure it by tightening the fastener. Ensure it is fixed
firmly before op erating.

• Clearing brush bar obstructions is not covered by your guarantee.

BRUSH BAR – TROUBLESHOOTING

If the brush bar has s topped spinning, follow the ins tructions above on clearing
obstr uctions. Alter natively, contact a D yson exp ert on the Dyson H elpline or visit
the website.

DISPOSAL INFORMATION

Dyson products are made from high grad e recyclable mate rials. Please dispose
of this product responsibly and recycle where possible.

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GUARANTEE TERMS & CONDITIONS
DYSON CUSTOMER CARE

THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
After registering your free 5 year guarantee, your Dyson appliance will be
covered for parts and labour for 5 years from the date of purcha se, subject to
the terms of the guarantee.
If you have any questions abou t your Dyson appliance, call the D yson Helpline
with your serial number and de tails of where/when you bought the appliance.
Most questions can be solved over the phone by one of our traine d Dyson
Helpline staf f.
Alter natively, visit ww w.dyson.co.uk/support (UK) or www.dyson.ie/support (R OI)
for online help, general tips and useful information about Dyson.
If your Dyson appliance nee ds a service, call the Dyson Helpline so we can
discuss the available options. If your Dyson appliance is under guarantee, and
the repair is covered, it will be repaired at no cost.

Your serial number can b e found on your rating plate which is on the base of
the appliance.

PLEASE REGISTER AS A DYSON
APPLIANCE OWNER

To help us ensure you receive prompt and efficient ser vice, please register as a
Dyson appliance owner. There are three ways to do this:

• Online at www.dyson.co.uk /register (UK) or w ww.dyson.ie/support (ROI).

• Telephone the Dyson Helpline.

• Complete the enclosed for m and post it to us.
This will confirm ow nership of your Dyson appliance in the event of an insurance
loss, and enable us to contact you if necessary.

LIMITED 5 YEAR GUARANTEE

TER MS AND CONDITIONS OF THE DYSON 5 YEAR LIMITED GUAR ANTEE

WHAT IS COVERED

The repair or replacement of your Dyson appliance (at Dyson’s discretion) if it
is found to be defec tive due to faulty materials, workmanship or function within
5 years of purchase or deliver y (if any par t is no longer available or out of
manufacture D yson will replace it with a func tional replacement part).
Use of the Dyson appliance in country of purchase only.

WHAT IS NOT COVERED

Dyson does not guarantee the repair or replacement of a product where a
defect is the result of:

• Accidental dama ge.

• Faults caused by negligent use or care, misuse, negle ct, careless operation or
handling of the appliance which is not in accordance with the Dyson
Operating Manual.

• Use of the appliance for anything other than normal domestic household purposes.

• Use of parts not assemble d or installed in accordance with the instructions
of Dyson.

• Use of parts and accessories which are not genuine Dyson components.

• Fault y installation (except where installed by Dyson).

• Repairs or alterations carried out by parties other than Dyson or its
authorised agents.

• Blockages – please refer to the Dyson Operating Manual for details of how to
look for and clear blockages.

• Normal wear and tear (e.g. fuse, brush bar, etc.).

• If you are in any doubt as to w hat is covered by your guarantee, please
contac t Dyson.

SUMMARY OF COVER

• The guarantee be comes ef fective at the date of purchase (or the date of delivery
if this is later).

• You must provide proof of (both the original and any subsequent) delivery/purchase
before any work can be carried out on your Dyson appliance. Without this proof,
any work carried out will be chargeable. Keep your receipt or delivery note.

• All work w ill be carried out by Dyson or its authorised agents.

• Any par ts which are replaced will become the propert y of Dyson.

• The repair or replacement of your Dyson appliance under guarantee will not
extend the period of guarantee.

• The guarantee provides benefits which are additional to and do not af fect your
statutory rights as a consumer.

ABOUT YOUR PRIVACY

• Your information will be held by Dyson Limited and its agents for promotional,
marketing and ser vicing purposes.

• If your personal details change, if you change your mind about any of your
marketing preferences or if you have any queries about how we use your
information, please contact Dyson Limited.

• For more information on how we protect your privacy, please see our privac y
policy on the Dys on website.

PRODUCT INFORMATION

Please note: Small details may vary from those shown.
Net weight: 7.69kg.

8

9

IMPORTANT!

WASH FILTER

Wash filter with cold water at least every month.

Register for a filter wash reminder by email

Dyson Customer Care

Afte r regis tering yo ur free 5 year gu arantee, your Dys on appl iance wil l be cover ed
for parts and labour f or 5 yea rs from t he date o f purchase, subje ct to th e terms o f
the gua rantee.
If you have any q uestions about your Dyson appli ance, call the Dys on Helpl ine with your
serial number a nd detai ls of whe re/when you bough t the ap pliance.
Most questio ns can b e solved over the phone by o ne of our trained Dyson H elpline s taff.

DYSON CONTACT DETAILS

UK
Website: www.dyson.co.uk/support
Dyson Customer Care: UK: 0800 298 0298

Open 7am–10pm. 7 days a week.

Email: [e-mail]
Address: Dyson Limited, Tetbury Hill,

Malmesbury, Wiltshire SN16 0RP England.

ROI
Website: www.dyson.ie/support
Dyson Customer Care: ROI: 01 475 7109

Open 7am–10pm. 7 days a week.

Email: [e-mail]
Address: Unit 10, Grants Lane, Greenogue

Business Park, Rathcoole, Dublin 24.

JN. 4388 8 PN.2 3290- 08-01 27.09.11

www.dyson.com

Serial number

GUARANTEE FORM

Date of purchase

Title

First name

Address

Postcode

e-mail

Telephone Mobile

As a Dyson vacuum cleaner owner, you can hear
about Dyson inventions, services and products before
anyone else. If it’s okay to contact you, please let us
know how we may do this.

By mail Yes No

By phone Yes No

By email Yes No

By text message Yes No

/ /

Surname

We sometimes ask other companies (such as market researchers) to
contact owners on our behalf. We do this to get feedback on ideas or
ask you to try new products and services. Would this be okay?

Yes No

Country of purchase

UK ROI

3 EASY WAYS TO REGISTER YOUR FREE 5 YEAR GUARANTEE

REGISTER

ONLINE

Visit our website to register
your full parts and labour
guarantee online.

www.dyson.co.uk/register
www.dyson.ie/register

REGISTER

BY PHONE

Call our dedicated Helpline.
Open 7am–10pm.
7 days a week.

UK 0800 298 0298
ROI 01 475 7109

REGISTER

BY MAIL

Complete and return
the form to Dyson in the
envelope supplied.