Dyson DC34 User Manual

OPERATING MANUAL

DC34 ANIMAL

ASSEMBLY

click

WASH FILTER

Wash your filter with cold water
regularly or as required.

1

2

FULLY
CHARGED

REGISTER

YOUR DYSON
2YEAR
GUARANTEE
TODAY

MAX

MAX

MAX
POWER

=

HIGH
CONSTANT
SUCTION
POWER

=

Your Dyson appliance will be covered for parts and
labour for 2 years from the date of purchase, as detailed
in the terms of the Dyson guarantee on page 9 of this
Dyson Operating Manual.

If you have a query about your Dyson appliance, call the
Dyson Customer Care Helpline with your serial number
and details of where and when you bought the appliance.
Your serial number can be found on the main body of the
appliance behind the filter.

Most queries can be solved over the phone by one of our
Dyson Customer Care Helpline staff (details below).

Visit our website to register your Dyson full parts
and labour guarantee online (Australia and New
Zealand only).

AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register

Note your serial number for future reference

This illustration is for example purposes only.

3 EASY WAYS TO REGISTER YOUR DYSON 2 YEAR GUARANTEE

REGISTER

ONLINE

Visit our website to register
your Dyson full parts and
labour guarantee online
(Australia and New
Zealand only).

AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register

REGISTER

BY PHONE

Call our dedicated Helpline.

AU 1800 239 766
NZ 0800 397 667
SG 7000 435 7546
ID 021 707 39766

REGISTER

BY MAIL

Complete and return the
form to Dyson in the
envelope supplied.

2

IMPORTANT SAFETY INSTRUCTIONS

BEFORE CHARGING THE BATTERY OR USING THIS APPLIANCE, READ ALL INSTRUCTIONS AND
CAUTIONARY MARKINGS IN THIS MANUAL, ON THE CHARGER, ON THE BATTERY AND ON THE DYSON
APPLIANCE.

When using an electrical appliance, basic precautions should always be followed, including the following:

WARNING

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

1. This Dyson appliance and charger are not intended for use by young children or infirm persons with reduced
physical, sensory or reasoning capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction by a responsible person concerning use of the Dyson appliance or charger to ensure that
they can charge and use the Dyson appliance safely.

2. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be
supervised to ensure that they do not play with the Dyson appliance or charger.

3. Do not install, charge or use the Dyson appliance outdoors, in a bathroom or within 3.1m of a pool. Do not use the
Dyson appliance or charger on wet surfaces and do not expose to moisture, rain or snow. Do not use to pick up water.

4. Do not use or charge with damaged cable. If the Dyson appliance or charger is not working as it should, has
received a sharp blow, has been dropped, damaged, left outdoors, or dropped into water, do not use and contact
the Dyson Customer Care Helpline.

5. Do not unplug the charger by pulling on the cable. To unplug, grasp the charger, not the cable.

6. Unplug the charger from the outlet when not in use for extended periods. Make sure the charger cable is located so
that it will not be stepped on, tripped over, or otherwise subjected to damage or stress.

7. Do not stretch the charger cable or place the cable under strain. Keep the cable away from heated surfaces.

8. Do not handle the charger, including the charger terminals or Dyson appliance with wet hands.

9. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything
that may reduce airflow.

10. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts, such as the
brush bar.

11. Use extra care when cleaning on stairs.

12. Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they may be present.

13. Do not pick anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

14. Do not use without the clear bin and filter in place.

15. Use only as described in this manual. Use only Dyson recommended accessories and replacement parts. Do not
carry out any maintenance other than that shown in this manual, or advised by the Dyson Customer Care Helpline.

16. Contact the Dyson Customer Care Helpline when service or repair is required. Do not disassemble the Dyson
appliance as incorrect reassembly may result in an electric shock or fire.

17. Use only Dyson chargers for charging this appliance. Use only Dyson batteries, other types of batteries may burst
causing injury to persons and damage.

18. Unplug the charger from outlet before cleaning or maintenance.

19. The use of an extension cable is not recommended.

20. Do not incinerate this Dyson appliance. even if it is severely damaged. The batteries may explode in a fire.

21. Do not press the battery release button during normal operation.

22. Always turn off the Dyson appliance. before connecting or disconnecting the motorised brush bar.

SAVE THESE INSTRUCTIONS

THIS DYSON APPLIANCE IS INTENDED FOR DOMESTIC HOUSEHOLD AND CAR USE ONLY.

Do not use near
naked fl ame.

Do not st ore near
heat so urce.

Do not pic k up water
or liquid s.

Do not pic k up
burning object s.

Do not pull on
the cabl e.

3

Looking for blockages

Emptying the clear bin

Power

MAX POWER

MAX

MAX

=

HIGH CONSTANT
SUCTION

=

=

click

click

1

Combination accessory tool

1

4

2

Too cold/too hot

- do not use.

Filter missing/filter
fitted incorrectly.

Charging

Emptying the clear bin

2

Charging.

Fully charged.

Not charging,
check battery.

Not charging

- too cold/too hot.

Motorised brush bar

1

2

3

1

2

5

IMPORTANT!

WASH FILTER

6

Wash your filter with cold water regularly or as required.

Register for a filter wash reminder by email (Australia only):

[e-mail]

12

7

USING YOUR DYSON APPLIANCE

C AUTIO N:

• Do not allow the appliance to be used by anyone who may not be able to
operate it safely.

• Take care not to engage the silver bat tery release button during
normal operation.

• Dirt and debris may be released from the appliance if it is turned upside down.
Ensure the appliance remains upright in use.

• Do not operate the appliance w hile checking for blockages.

• Do not use outdoors or on wet sur faces or to vacuum water or other liquids –
electric shock could occur.

• Do not lubricate any parts, or carry out any maintenance or repair work other
than tha t shown in this Dyson Operating Manual, or advised by the Dyson
Customer Care Helpline.

PLEASE NOTE:

• This appliance is designed for domestic indoor and car use only. Do not use it
whilst the car is in motion or while driving.

• Do not use the appliance to pick up sharp hard objects, small toys, pins, paper
clips, etc. They may damage the appliance.

• Do not press down on the nozzle with exces sive force when using the appliance
as this may cause damage.

• If the motor overheats, the appliance will cut out automatically. Leave it to cool
for at least an hour and check for blockages before restar ting.

• Fine dir t such as flour or plaster dust should only be vacuumed in very
small amounts.

• Before vacuuming highly polished floors, firs t check that the underside of the
floor to ol and its bristles are free from foreign objects that could cause marking.

• Consult your flooring manufacturer’s recommended instructions befor e
vacuuming and caring for your floor ing, rugs, and car pet. The brush
bar on the appliance can damage certain carpet t ypes and floors. Some
carpets will fuzz if a rota ting brush bar is used when va cuuming. If
this happens, we recommend vacuuming without the motorhe ad and
consulting wit h your flooring manufacturer.

• Do not use any lubricants, cleaning agents, polishes or air fresheners on any
part of the appliance or charger.

• This appliance is fitted with a thermal cut-ou t. If any par t of the appliance
becomes blocked the machine may overheat and au tomatically shut ‘O FF’. If
this happens, switch ‘OFF’ the appliance and allow to cool before attempting to
check the filter or for blockages.
Clear any blockages before restarting (see pages 4 and 8).

• Store the appliance indoors. Do not use or store this appliance below 3° C.
Ensure that the appliance is at room temperature before operating.

TROUBLESHOOTING – DYSON APPLIANCE

Charged.

Flashing light - less than one minute of charge remaining/
fully discharged.

• After washing please leave for 12 hours to dry completely.

• Ensure filter is completely dry before refit ting to the appliance.

• Do not use detergents to clean the filter.

• Do not put the filter in a dishwasher, washing machine, tumble dryer, oven,
microwave or near an op en flame.

LOOKING FOR BLOCKAGES

C AUTIO N:

• Switch ‘OFF’ the appliance and disconnect from charger before look ing for
blockages. Failure to do so could result in personal injury.

• Beware of sharp objects when clearing blockages.

• Refit all parts of the appliance securely before using.

PLEASE NOTE:

• Clearing blockages is not covered by the appliance’s limited guarantee.

• If any par t of the appliance be comes blocked, it may overheat and then
automatically shut ‘OFF’. Make sure the appliance is switched ‘OFF’ and
disconnect from charger. Clear blockage before restarting.

CLEARING BRUSH BAR OBSTRUCTIONS

C AUTIO N:

• Switch ‘OFF’ the appliance and disconnect from charger before clearing brush
bar obstructions. Failure to do so could result in personal injury. If your brush
bar is obs tructed, it may shut ’OFF’. If this happens you w ill need to remove the
brush bar as shown and clear any obstruc ting debris.

• Remove the brush bar by using a coin to unlock the fastener marked with a
padlock. Remove the obstruction. Replace the brush bar and secure it by locking
the fas tener.

• Beware of sharp objects when clearing blockages.

• Refit all parts of the appliance securely before using.

PLEASE NOTE:

• Clearing brush bar obstructions is not covered by your appliance’s
limited guarantee.

CHARGING AND STORING THE DYSON
APPLIANCE

• Your appliance will turn ‘OFF’ if the battery temperature is below 3° C. This
is designed to protect the motor and bat tery of your product. Do not charge
the appliance and then move it to an area with a temperature below 3˚C for
storage purposes.

• To help prolong battery life, avoid recharging imme diately after a full discharge.
Allow to cool for a few minutes.

• Avoid using the appliance with the battery flush to a surface. This w ill help it run
cooler and prolong battery run time and life.

TROUBLESHOOTING – CHARGER

Charging.

Rapidly flashing light - too cold/too hot. Do not use.

Filter missing/f ilter fitted incorrectly.

EMPTYING THE CLEAR BIN

C AUTIO N:

• Switch ‘OFF’ the appliance and disconnect from charger before emptying the
clear bin.

• Empty as soon as the dirt reaches the level of the M AX mark – do not overfill.

• To release the dirt, push the red button at the side of the clear bin as shown on
page 5.

• To minimise dus t/allergen contact when empt ying, encase the clear bin tightly
in a plastic bag and empty. Remove the clear bin carefully and seal bag tightly,
dispose as normal.

PLEASE NOTE:

• Do not use the appliance without the clear bin in place.

CLEANING THE CLEAR BIN

C AUTIO N:

To remove the cle ar bin, push the red but ton at the side of the clear bin as you

would when emptying the clear bin. Then press the red release button on the
underside of the appliance as shown on page 4.

• Clean the clear bin with cold water only.

• Ensure the clear bin is completely dry before replacing.

PLEASE NOTE:

• Do not use detergents, polishes or air fresheners to clean the clear bin.

• Do not put the clear bin in a dishwasher.

• Clean the shroud with a cloth or dr y brush to remove lint and dirt.

WASHING YOUR FILTER

C AUTIO N:

• Switch ‘OFF’ and disconnec t from charger before removing the filter.

• Wash the filter with cold water only.

PLEASE NOTE:

• This appliance has one filter, located as shown. It is important to check
your filter and wash with cold water regularly or as re quired to maintain
performance. The filter may require more fre quent washing if vacuuming fine
dust or if used mainly in High Constant Suction power mode.

Fully charged.

Not charging - check battery.

Not charging - too cold/too hot.

BATTERY SAFETY INSTRUCTIONS

• The appliance mus t be disconnected from the mains supply when removing
the bat tery.

• Use only D yson batteries and charging unit for this appliance.

• The bat tery is a sealed unit and under normal circumstances poses no safety
concerns. In the unlikely event that liquid leaks from the bat tery do not touch the
liquid and observe the following precautions:

• Skin contact – can cause irritation. Wash with soap and water.

• Inhalation – can cause respiratory irritation. Expose to fresh air and seek
medical advice.

• Eye contact – can cause irritation. Immediately flush eyes thoroughly with water
for at least 15minutes. Seek me dical at tention.

• Disposal – wear gloves to handle the battery and dispose of immediately
following local ordinances or regulations.

CAUTION:

The bat tery used in this device may present a risk of fire or chemical burn if
mistre ated. Do not disassemble, short contacts, heat above 60ᵒ° C,
or incinerate. Replace bat tery with a Dyson battery only, use of any other batter y
may present a risk of fire or explosion. Dispose of used battery promptly. Keep
away from children. D o not disassemble and do not dispose of in fire.

• The bat tery must be removed from the appliance before it is scrapp ed.

• The bat tery is to be disposed of saf ely.

• The appliance mus t be disconnected from the supply mains when removing
the bat tery.

• Battery can be charged on or off the appliance. Take care when removing the
battery.

8

AUSTR ALIAN CONSUMER LAW

The details of the Dyson guarantee are set out below. In addition to your
rights under the D yson guarantee, we also provide the following statement as
required by the Australian Consumer Law: In Australia, your D yson appliance
comes with statutory guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to ha ve your Dyson appliance repaired or replaced
if it fails to be of acceptable quality and the failure does not amount to a
major failure.

DYSON 2 YEAR GUARANTEE
TERMS AND CONDITIONS

Terms and conditions of your Dyson 2 year guarantee.

• The Dyson guarantee becomes effective from the date of purchase.

• All work w ill be carried out by Dyson Appliances ( Aust) P ty Ltd., Avery Robinson
Ltd. (NZ), Singapore’s authorised agent - Service @Home Pte Ltd., Indonesia’s
authorised agent - PT Higienis Indonesia.

• Any par ts replaced will become the proper ty of Dy son Appliances (Aust) Pty Ltd.,
Avery Robinson Ltd. (NZ), Dyson Singapore P te Ltd., PT Higienis Indonesia or
Visionary Solutions.

• The repair and replacement of your appliance under Dyson guarantee will not
extend the Dyson guarantee period.

• The Dyson guarantee provides benefits which are additional to, and do not
affect, your statutor y rights and remedies as a consumer.

• You must provide proof of (both the original and any subsequent) delivery/
purchase before any work can be carried out on your appliance. Without
this proof, any work carried out pursuant to the Dyson guarantee and any
associated delivery charges (both to and from us) will be at your cost, subject to
your statutor y rights and remedies as a consumer. Please keep your receipt or
delivery note.

WHAT IS COVERED

Your Dyson guarantee covers:

• The repair or replacement of your appliance if your appliance is found to be
defective due to faulty materials, workmanship or function within 2 years of
purchase or delivery (if any part is no longer available or out of manufacture
Dyson will replace it with a functional replacement par t).

• Use of the appliance in the country of purchase.

WHAT IS NOT COVERED

Under your Dyson guarantee, Dyson shall not be liable for cos ts of repair or
replacement of a product incurred as a result of:

• Normal wear and tear (e.g. fuse, belt, brush bar, batteries etc).

• Industrial use of the appliance such as vacuuming gyprock dus t or builders dust.
This may void your Dyson guarantee.

• Accidental damage, faults caused by negligent use or care, neglect, careless
operation or handling of the vacuum cleaner which is not in accordance with this
Dyson Operating Manual.

• Blockages – please refer to this Dyson Operating Manual for details of how to
unblock your appliance.

• Use of the appliance for anything other than normal domestic household
purposes in the country of purchase.

• Use of parts not assembled or installed in accordance with the instructions of Dyson.

• Use of parts and accessories other than those produced or recomm ended
by Dyson.

• Damage from external sources such as transit, weather, electrical outages or
power surges.

• Failures caused by circumstances outside Dyson’s control.

• Repairs or alterations carried out by parties other than Dyson or its
authorised agents.

If your Dyson guarantee does not apply, you may have statutory rights and

remedies available to you as a consumer.

If you are in any doubt as to what is covered by your Dyson guarantee, please

call the D yson Cus tomer Care Helpline on:
Australia 1800 239 766
New Zealand 080 0 397 667
Singapore 7000 435 7546
Indonesia 021 707 39766
Remember: Always disconnect plug from mains before inspecting for problems.

• Sucking up certain items such as stockings, clippings of cloth, sizeable pieces of
paper etc may block the hose or ducts. Should a blockage occur, first switch the
appliance ‘OFF’ and refer to the ‘Looking for blockages’ sec tion in this Dyson
Operating Manual (see pages 4 and 8).

• Never pick up hot cinders or lit cigarette ends.

• Do not at tempt to pick up water with your appliance, it has not bee n designed
as a wet pick-up cleaner

REGISTERING YOUR GUARANTEE

To help us ensure you receive prompt and efficient ser vice, please register as a
Dyson appliance owner. There are three ways to do this:

• Online (Australia and New Zealand only).
AU: ww w.dyson.com.au/register
NZ: www.dyson.co.nz/register

• By calling the Dyson Customer Care Helpline.

• By completing and returning the enclosed form to us by mail.
This will confirm ownership of your Dyson vacuum cleaner in the event of
an insurance loss, and enable us to contact you if necessary.

DYSON CUSTOMER CARE

THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
If you have a query about your D yson appliance, call the Dyson Customer Care
Helpline and quote your serial number, or contact us via the website. Your serial
number can be found on the main body of the appliance behind the filter. Most
queries can be solved over the phone by one of our Dyson Customer Care
Helpline staf f.
If your appliance ne eds a ser vice, call the Dyson Customer Care Helpline so
we can discuss the available options.To enable us to carry out work on your
appliance, please contact the Dyson Customer Care Helpline to obtain a reply
paid address in your state (available in Australia only).

If your appliance is under Dyson guarantee and the repair or replacement is
covered, it will be repaired or replaced at no cost. If the repair or replacement is
found not to be covere d under the Dyson guarantee, the repair or replacement
of the appliance and any associated delivery charges (both to and from us) will
be at your cost, subje ct to your s tatutory rights and reme dies as a consumer.

DYSON CUSTOMER CARE DETAILS

If there are any queries, please call the Dyson Customer Care H elpline.
AU: 1800 239 766
(Mon- Fri 8:00 am to 6:00pm EST, Sat-Sun 8:30am to 4:00pm EST)
www.dyson.com.au
NZ: 0800 397 667 (Mon-Fri 8:30am to 5:00pm)
www.dyson.co.nz
SG: 700 0 435 7546 (Mon-Fri 9:00am to 6:00pm)
www.dyson.com.sg
ID: 021 707 39766 (Mon-Fri 9:00am to 5:00pm)
www.dyson.co.id

ABOUT YOUR PRIVACY

Dyson may use your information provided for future marketing and research
purposes (including sending commercial electronic messages) and may disclose
it to third parties for the purposes of providing the services you have requested,
or to our business partners or profes sional advisers. If you wish to access
your personal information or see our full privac y policy, please contact us at
[e-mail]

DISPOSAL INFORMATION

• Dyson products are made from high grade recyclable materials. Please dispose
of this product responsibly and recycle where possible.

• The bat tery should be removed from the product before it is disposed of.

• Dispose of, or recycle the bat tery in accordance with local ordinances
or regulations.

When your Dyson appliance reaches the end of its life, we are responsible for
its safe disposal. You can send your old Dyson appliance back to us (at our cost)
and we will organise for it to be rec ycled.*
* Please note that not all parts are recyclable. Recycling of part s is subject to the
capabilities of 3rd p arty suppliers. Available in Australia only.

Simply:

1. Box up your old Dyson appliance

2. Take the package to your local post of fice and send to the address b elow:

Dyson We Recycle
Reply Paid 83215
Dyson Service Centre
Unit 6 & 7, 7-11 Parraweena Rd
Taren Point, NSW 2229.

PRODUCT INFORMATION

Please note: Small details may vary from those shown.

9

IMPORTANT!

WASH FILTER

Wash your filter with cold water regularly or as required.

Register for a filter wash reminder by email (Australia only):

[e-mail]

Dyson Customer Care

If you have a qu ery about your D yson ap pliance, call the D yson
Custom er Care H elpline with your serial n umber an d details of
where and when you boug ht the D yson app liance, or contac t us
via the Dyson website. Your serial number c an be fo und on th e
main bo dy of th e Dyson applianc e, behind the filt er.

AU Dyson Customer Care

[e-mail]
1800 239 766

Dyson A pplianc es (Aust) Pty Ltd.,
PO Box 28 35,
Taren Point, NS W 2229,
Austr alia

ww w.dyson.com .au

NZ Dyson Customer Care

[e-mail]
0800 397 667

Avery R obinson Lt d.,
Unit F, 151D Marua Road,
Ellers lie, Auckla nd 1051,
New Zealand

ww w.dyson.co.n z

SG Dyson Customer Care

[e-mail]
7000 435 7546

Ser vice @ Home P te Limited,
2 Leng Ke e Road,
#04- 09A Thye Hon g Centre,
Singap ore 159086

ww w.dyson.com .sg

ID Dyson Customer Care

[e-mail]
021 707 39766

PT. Higien is Indone sia
Permat a Plaza Top Floor T F-04,
JI, M. H . Thamrin Ka v. 57,
Jakar ta 10350
Indone sia

ww w.dyson.co.i d

JN. 41821 PN.21727-03 -02 03.10.11

www.dyson.com

QUESTIONNAIRE

Please take a few moments to answer our questions.
They will help us develop new products for the future.

1 This handheld vacuum is…

My first handheld vacuum (please go to question 3)
A replacement handheld vacuum
An additional handheld vacuum

2 Which brand of handheld vacuum are you replacing or

adding to?

Dyson
Kambrook
Elec trolux
Breville
Black and Decker
Other, please specify

3 Why did you choose to buy a Dyson handheld vacuum?

(Please rate each statement on a scale of 1to5,
1being the least important and 5the most important).

1 2 3 4 5

Dyson reputation

Good for pet hair pick up

No loss of suc tion

Features

Price/special of fer

Store staff recommendation

Picks up more dust than others

Friend/family recommendation

■ ■ ■ ■ ■

■ ■ ■ ■ ■

■ ■ ■ ■ ■

■ ■ ■ ■ ■

■ ■ ■ ■ ■

■ ■ ■ ■ ■

■ ■ ■ ■ ■

■ ■ ■ ■ ■

7 What is your average household income?

Less than $45,000
Bet ween $45,000 - $74,000
Bet ween $75,000 - $100,000
Over $100,000

8 Do you have any household pets?

Dog
Cat
No
Other, please specify

9 Does anyone in your household suffer from any of the following?

Asthma
Allergies
No

10 To which age group do you belong?

16 - 24 25 - 34
35 - 44 45 - 54
55 - 64 65+

11 Would you recommend a Dyson handheld vacuum to your family?

Yes
No

4 Where did you firs t hear about Dyson handheld vacuums?

From friends and family
From the TV or a magazine
Saw it in a store catalogue
Saw it in a store
Recommended by salesperson

5 Where did you look for additional information?

Dyson website
Online reviews and forums
Retail staf f
Retail catalogue

No additional research was done

6 Do you own other Dyson products?

Vacuum cleaner
Handheld
Handstick
Fan
No

12 Do you have children?

Pre-school
Aged 5 - 17 years

Aged 17+ years
Children no longer at home
Pregnant
No children

13 Which best describes your home?

Up to 2 beds
3 - 4 beds
More than 4 beds

THANK YOU FOR YOUR TIME

GUARANTEE FORM

Date of purchase

Serial number

Title

First name

Address

Surname

/ /

Countr y of purchase Australia New Zealand

Singapore Indonesia

Postcode

email

Telephone

Store of purchase

Privac y Act

Dyson may use this information for future marketing and research purposes (including sending commercial elec tronic messages) and may
disclose it to third par ties for the purposes of providing the services you have requested or to our business par tners or professional advisers.
If you wish to access your personal information or see our full privacy policy, please contact us at [e-mail]

If you do not wish to receive marketing information by these methods from Dyson please tick this box.

Mobile

■

3 EASY WAYS TO REGISTER YOUR DYSON 2 YEAR GUARANTEE

REGISTER

ONLINE

Visit our website to register
your Dyson full parts and
labour guarantee online
(Australia and New
Zealand only).

AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register

REGISTER

BY PHONE

Call our dedicated Helpline.

AU 1800 239 766
NZ 0800 397 667
SG 7000 435 7546
ID 021 707 39766

REGISTER

BY MAIL

Complete and return the
form to Dyson in the
envelope supplied.