Owner’s manual
Please read this guide carefully
before using your DC14.
1
Important safety instructions
2
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER
When using an electrical appliance, basic precautions should always be
followed, including the following:
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY
:
1 Do not leave plugged in. Unplug from electrical outlet when not in use
and before servicing.
2 Do not use outdoors or on wet surfaces or to vacuum water or other liquids
– electric shock and personal injury could occur.
3 Do not allow to be used as a toy. Close attention is necessary when used
by or near children.
4 You are responsible for making sure that your vacuum cleaner is not
used by anyone unable to operate it properly.
5 Use only as described in this manual. Use only with Dyson recommended
or approved attachments and accessories.
6 Check to ensure your electricity supply corresponds to that shown on the
rating plate, which can be found on the base of the machine between
the wheels. The machine must only be used as rated.
7 Do not use with a damaged cord or plug. If the machine is not functioning
properly, has been dropped, damaged, left outdoors, or immersed in
liquid, contact the Dyson Helpline on 1-866-693-9766.
8 Do not pull or carry by the cord, do not use the cord as a handle, do
not close a door on the cord or pull the cord around sharp edges or
corners. Do not run the machine over the cord. Keep the cord away
from heated surfaces and open flames.
9 Do not unplug by pulling on the cord. To unplug, grasp the plug, not
the cord.
10 Hold plug when rewinding onto cord reel. Do not allow plug to whip
when rewinding.
11 Do not handle the plug or machine with wet hands.
12 Do not use the machine without the clear bin
TM
and the filters in place.
13 Do not put any objects into openings in the machine. Do not use with
any opening blocked; keep free of dust, lint, hair and anything that
may reduce air flow.
14 Keep hair, loose clothing, fingers, and all parts of body away from
openings in the machine and moving parts such as the brushbar.
15 Do not use the machine to pick up sharp hard objects, small toys, pins,
paper clips etc. because they may damage the machine.
16 The use of an extension cord is not recommended.
17 Store the machine indoors. Put the machine away after use with the
cord coiled safely, to prevent tripping accidents.
18 Turn off all controls before unplugging.
19 Take extra care when cleaning on stairs; always work with the machine
at the bottom of the stairs. Do not put the machine on chairs, tables
etc, keep it on the floor.
20 Do not pick up anything that is burning or smoking, such as cigarettes,
matches, or hot ashes.
21 Do not use to pick up flammable or combustible liquids, such as
gasoline, or use in areas where they may be present.
22 When vacuuming, certain carpets may generate small static charges in
the clear bin
TM
or wand. These are not associated with the electricity
supply. To minimize any effect from this, do not put your hand or insert
any object into the clear binTMunless you have first emptied it and rinsed
it out with cold water.
23 Use only identical replacement parts.
24 Do not carry out any maintenance or repair work other than that shown
in this manual or advised by the Helpline.
SAVE THESE INSTRUCTIONS
THIS APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY
2
Important safety instructions Important safety instructions Important safety instructions
Owner’s manual
Please read this guide
carefully before using your
DC14.
Important safety instructions Page 2
Assembling your DCO7 4
Using your DCO7 6
Using the tools 8
Emptying the clear bin
TM
10
Cleaning the lifetime filter 12
Where to look for blockages 14
Warranty and customer care 16
3
Important safety instructionsImportant safety instructions
Assembling your DC14Important safety instructions
Box contents
CAUTION
•Please see the back of
the manual for optional
accessories.
•If you have any questions,
please call the Dyson
helpline on 1-866-6939766 or log on to
www.dyson.com
Stair tool Brush tool Crevice tool
Wand release button
On/off switch
Cyclone release button
and Bin emptying trigger
Airway inspection valve
Valve release buttons
Soleplate
Shroud
Wand cap
Upper cord hook
Hose release button
Brushbar housing
Wand
Brushbar on/off
(not steel/yellow model)
Hose button
Carry handle
Motor protection valve
Washable lifetime filter
release button
Hose
Lower cable winder
U bend release clip
Airway inspection (U bend)
DC14 wand
Cord winder hook
4
A
B
Assembling your DC14 Important safety instructions Important safety instructions
A Slide hose into guides at
back of machine and click
into place.
B Slide wand straight down
in to hose until it clicks
into place. Ensure hose
does not bend.
Click wand handle into top
of machine.
Click tools into place.
Assembling your DC14
Wind cable counterclockwise around cord
winders and secure with clip.
To quickly release cord,
rotate cord wind release.
CAUTION
•Ensure the wand cap
cover is closed.
•Ensure hose is kept
straight when inserting
wand into hose.
5
Using your DC14Important safety instructionsImportant safety instructions
16
Use the carry handle to lift
the machine.
Tools
A Push back wand cap.
B Pull wand from inside
wand handle until it locks
into place.
Using your DC14
CAUTION
•The machine is intended
for domestic use only.
•Fine dust such as plaster
dust should only be
vacuumed in very small
amounts.
•Do not press the cyclone
release catch while
carrying the machine.
•Ensure the cyclone pack
is secured to the
machine.
•Do not shake the
machine while carrying.
•Keep hair and loose
fabrics away from wand
cap when machine is on.
•Use machine in Bare
Floor mode on fine or
delicate carpets.
•Ensure the machine is in
an upright position
before adjusting the
setting.
Important safety instructionsImportant safety instructions
After plugging machine into
mains, press on/off button
1, push cleaner head down
with foot and pull handle
towards you.
C Press button to release
hose and wand handle
from machine.
D To push wand back inside
hose, ensure hose is
straight. Press the wand
release button and push
wand back inside wand
handle.
A
B
C
D
1
6
Using your DC14 tools Important safety instructions Important safety instructions
A Tools can be fitted directly
to the end of the wand
and hose for cleaning
hard to reach places.
B To fit tools directly to hose,
first extend the wand.
Then press side buttons to
remove wand handle from
the hose.
C The tools can be fitted
directly to the end of the
hose.
Using your DC14 tools
Always work with the
machine at the bottom of
the stairs.
CAUTION
•Powerful suction can
cause the hose to ‘pull
back’ in use – please
take care when cleaning
stairs.
•For your safety, when the
hose is fully extended,
grasp firmly by the hose,
not the tool.
•To avoid personal injury
and to prevent the
machine from falling
when cleaning stairs,
always place it at the
bottom of the stairs.
A
C
B
7
Emptying the clear bin
TM
Important safety instructionsImportant safety instructions
16
Empty the clear binTMas soon
as the MAX mark is reached.
Press cyclone release button
to release cyclone from
machine.
Option A
Push the red, bin emptying
button as shown to release
the bin base and empty
directly into trash.
Option B
Emptying in a bag is
recommended for allergy
sufferers. Place bin in bag
and push red bin emptying
button to release bin base.
Emptying the clear bin
TM
Let the dust settle, close
bin base securely before
removing from bag.
Close bin base securely and
place back onto machine.
CAUTION
•Turn power off and
unplug before emptying
the bin. Failure to do so
could result in electric
shock or personal injury.
•Do not use the machine
without the clear bin
TM
in
place.
Important safety instructionsImportant safety instructions
The British Allergy Foundation considers
that this product may in proper use
reduce exposure to both House Dust
Mite (Der p 1) and Cat Allergen (Fel d
1). It is strongly recommended that a sensitive person
should take care when emptying the clear binTM. We
recommend the manufacturers’ emptying instructions
should be strictly followed.
Assessment carried out by BAF indicate that an
individual’s exposure can be reduced but this does not
mean that an individual’s allergic symptoms will
necessarily diminish. BAF’s opinion applies only to the
products and allergen stated. The product should be
used only for its intended purpose and strictly in
accordance with the manufacturers’ instructions at all
times.
Exposure to allergens can be dangerous. If you believe
that you may suffer from an allergy you should seek
medical advice. The British Allergy Foundation is a
national charity (Charity Reg. No. 1003726) founded in
1991 with the aim of improving awareness, prevention
and treatment of allergy.
The Foundation continually strives to help sufferers to
help themselves, often seeking to avoid or reduce
exposure to relevant allergens. The Seal of Approval
scheme forms a part of this initiative.
8
Important safety instructions Important safety instructions
Clean shroud with a cloth or
small brush to remove lint or
debris.
Cleaning the clear bin
TM
Clean clear binTMwith a cloth
or small brush.
• Do not use detergents,
polishes or air fresheners.
• Do not immerse the cleaner
in water.
• Ensure the bin is completely
dry before refitting.
Cleaning the Clear bin
TM
Cleaning the shroud
(if necessary)
Ensure the bin has been
emptied and bin base is open.
Press catch A to release clear
bin.
TM
Replacing the bin
A Hold the carry handle and
place the cyclone into the
clear bin.
TM
B Line up the catches and
push down to click in to
place. Ensure the clear
binTMis secure before
replacing on the machine.
A
B
A
CAUTION
•Do not use detergents,
polishes or air fresheners
to clean the clear bin.
TM
•Do not immerse the
cleaner in water.
•Ensure the bin is
completely dry before
refitting.
Cleaning the Clear bin
TM
9
Washing the filter at least
every 6 months
Important safety instructionsImportant safety instructions
16
The filter may require
washing more frequently
than 6 months based on
individual vacuuming habits.
Press cyclone release button
A to release cyclone pack.
Accessing the filter
Lift washable lifetime filter
release button B and remove
filter from machine.
Washing the filter
• Wash filter and case in cold
water only.
• Only wash blue foam and
yellow cage.
• Do not use detergent.
• Do not put the filter in the
dishwasher, washing
machine, oven, tumble
dryer, microwave or near
an open flame
CAUTION
•Filter must be washed
every 6 months
according to instructions
to maintain
performance.
•Turn power off and
unplug before checking
for blockages. Failure to
do so could result in
electric shock or
personal injury.
•Do not use detergent to
clean filter.
•Do not put the filter in
the dishwasher, washing
machine, oven, tumble
dryer, microwave or
near an open flame.
Wash filter and case until
water runs clear.
Dry for at least 12 hours.
Ensure filter and case are
completely dry before
refitting onto the machine.
Washing the filter at
least every 6 months
B
A
10
Finding blockages Important safety instructions Important safety instructions
B
A
C
D
Check tools are clear of
blockages.
A Release wand from
vacuum by pressing hose
button and sliding hose
off wand. Check inside
wand and hose for
blockages.
B Press hose release button
at front of machine and
slide hose out with lower
cord hook at rear.
U bend inspection
C Tilt machine forward, slide
out U bend and check
inside for blockages.
Airway inspection
D Squeeze valve release
buttons and check inside
for blockages.
CAUTION
• Turn power off and unplug
before checking for
blockages. Failure to do
so could result in electric
shock or personal injury.
•If any part of your
machine becomes
blocked, it may overheat
and then automatically
shut off. Unplug
machine and leave to
cool down.
Please note: Clearing
blockages is not covered
by your machine’s limited
warranty.
Beware of sharp objects
when clearing blockages.
Replace all parts of the
machine before using it.
If you hear a loud rachet
noise it means the
brushbar is obstructed.
Disconnect the machine
before removing the
obstruction.
Brushbar obstructions
Lie cleaner on its front.
Undo soleplate fasteners
using a coin and remove
soleplate.
Remove lint and hair from
brushbar.
Replace soleplate and
tighten fasteners.
Ensure soleplate is fitted
correctly when replacing.
Finding blockages
DC14 wand
11
Important safety instructionsImportant safety instructions
Changing/fitting the belt
Remove wand and turn
machine upside down.
Changing/fitting the
belt
CAUTION
•Turn power off, unplug
machine and allow
machine to cool for 1
hour before changing/
fitting belt. Failure to do
so could result in electric
shock or personal injury.
•Ensure soleplate is in
correct position before
use.
•Make sure all parts have
been replaced securely
before using your
machine.
A Undo fasteners using a
coin, slide back end caps
and remove soleplate.
B Remove dirt or debris and
check spindle is clean.
C To replace the belt,
remove the brushbar, loop
belt around brushbar and
feed through hole.
D Check end caps are in
place.
A
B
C
D
12
Changing/fitting the belt Important safety instructions Important safety instructions
E Use back of cleaner as
lever, loop belt around
thumb. Turn the belt 90
degrees, stretch and
release over spindle.
Belt must be free of twists
as shown.
F Rest the three tabs on
inside of yellow bumper
strip and secure soleplate
back into position.
G Ensure soleplate is in
correct position before
use.
Optional: Upholstery tool
A Release catches and
remove the soleplate.
B Remove both brushbars
and clear away thread
and hair.
Changing/fitting the
belt
C To reassemble, match the
arrows on the brushbar to
the arrows on central
support.
D Align front of soleplate
with front of tool and
secure all 3 catches.
E Ensure slider is set as
shown.
CAUTION
•Ensure soleplate is in
correct position before
use.
E
Optional: maintaining the Upholstery tool
A
B D
C
E
13
Dyson customer careImportant safety instructionsImportant safety instructions
Dyson customer care
Do not pull
on the cord.
Do not place
on stairs
above you.
Do not put
your hands
near the
brushbar
when in use.
Do not use
near open
flame.
Do not leave
cleaner near
heat sources.
Do not pick
up water or
liquids.
Do not run
over the cord.
Do not pick
up burning
objects.
CAUTION
If you have a question about your Dyson,
call the Dyson helpline with your serial
number (found underneath your machine).
Important Information
Check that your electricity supply
corresponds to that shown on the rating
plate. The machine must be used as rated.
If the supply cord or the appliance is
damaged, disconnect from the electric
outlet immediately. The supply cord must be
replaced by Dyson, Inc or our appointed
agent to avoid a hazard.
This appliance is not intended for use by
young children or infirm persons without
supervision.
Young children should be supervised to
ensure that they do not play with the
appliance.
Do not use the vacuum cleaner if the cord
or plug are damaged or if the cleaner has
been damaged, dropped or has come in to
contact with water or any other liquid. In
these cases, contact the Helpline.
When vacuuming, certain carpets may
generate small static charges in the clear
bin.
TM
These are entirely harmless and not
associated with the main supply. To
minimise any effect from this, do not put
your hand or insert any object in to the
clear bin unless you have emptied it and
rinsed it out with cold water.
Do not use the vacuum cleaner if any parts
appear to be faulty, missing or damaged.
Do not carry out any maintenance work
other than that shown in this manual or
advised by the Helpline and do not put
anything in to the openings or moving parts
of the machine.
Only use parts recommended by Dyson;
failure to do so could invalidate your
warranty.
European conformity information
A sample of this product has been tested
and found to be in conformity with the
following European Directives: 73/23/EEC
Low voltage (safety) Directive, 93/68/EEC
CE Marking Directive, 89/336/EEC EMC
Directive.
Dyson Customer Care
Every new Dyson
vacuum cleaner has a 2
year limited warranty.
If you have a question
about your Dyson, call
the Dyson Customer
Helpline with your serial
number and details of
where/when you bought
the cleaner.
Most question can be
solved over the phone
by one of our trained
Helpline staff.
If your cleaner needs
further attention, we aim
to have it repaired and
tested within 3 working
days.
Your serial number can
be found on your rating
plate which is
underneath the machine
beneath the wheels.
Note your serial number
for future reference:
14
Dyson customer care Important safety instructions Important safety instructions
DC14 accessories
The items can be used with your
DC14. For further information visit
the Dyson website www.dyson.com
Mini Turbine Head
Improved Turbine head
removes dirt from upholstery
and stairs.
Flexi crevice tool
Extends and flexes to clean
awkward gaps.
Bare floor tool
Long bristled tool prevents
damage to delicate floors.
Cleaning Pack
1. Groomer
Long bristles work zorb
carpet maintenance powder
deep into carpets.
2. Zorb carpet
maintenance (750g)*
Millions of tiny sponges
absorb dirt from the carpet,
to keep new carpets looking
new with none of the
drawbacks of wet cleaning.
3. Dyzolv spot cleaner
(230ml)*
Contains 4 active agents to
clean spots and spills e.g
grease, food, drinks and
soil. Ideal for wool and stain
resistant carpets and rugs.
* Items not approved by British Allergy Foundation
Low reach clean air
Turbine head
Powerfully cleans hard to
reach places including
Extra lifetime filter
To replace your filter while it
is being washed so you are
never without your Dyson.
Dusting tool
Keeps fans, blinds, TVs and
keyboards dust-free.
Mattress cleaning tool
Picks up dust from your
mattress, comforter and
cushions.
15
Warranty and customer careImportant safety instructionsImportant safety instructions
Dyson Helpline contact us at
1-866-693-9766
Your Dyson vacuum cleaner is warranted against original defects in material and workmanship for a period of two years
from date of purchase, when used only for private household purposes and in accordance with the Owner’s Manual. This
warranty provides, at no cost to you, all labor and parts to place your vacuum cleaner in proper operating condition during
the warranty period.
For further details of the warranty including limitations and exclusions, and to register your purchase, please refer to
the product registration form found in your instruction pack.
2 year limited
warranty
Household use
If you have a question about your Dyson vacuum cleaner, call the Dyson Helpline at 1-866-693-9766 with your serial
number and details of where/when you bought the cleaner. The serial number can be found on the base of your machine
between the wheels.
Most questions can be solved over the phone by one of our Helpline staff.
If your cleaner needs service, call the Dyson Helpline we will discuss with you the options available for service. If your
machine is under warranty, your machine will be repaired at no cost. To reach the Dyson Helpline call at 1-866-693-9766,
or visit Dyson online at www.dyson.com.
This product is protected by the following intellectual property rights:
Patent/Patent Application numbers:
US10/468,870; JP2002-567124; EP1361812; AU2002-567124; GB2393383; PCT/GB2003/004058; PCT/GB2003/003928; AU744408; EP1119282; JP2000-575411;
US6,519,807; AU2002231965; EP1361813; JP2002-567126; US10/468,653; AU744362; EP1121043; JP2000-575409; US6,572,078; AU757043; EP1052923; JP2000523902; US6,691,849; GB0326102.1; AU2002-226556; EP1370172; JP2002-567120; US10/468,676; AU2002-225207; EP1361814; JP2002-567129; AU2001-240894;
EP1268076; GB2360719; JP2001-572220; US10/239,426; AU2002-225232; EP1361815; GB2372435; JP2002-567134; US10/468,304; GB2372436; AU637 272;
EP0636338; JP1 948 863; US5,078,761 REGISTERED DESIGNS AND DESIGN APPLICATIONS AU154578; EP000090865; GB3012888; JP2003-34801; US29/193,623;
GB3015739
Please note: Small details may vary from those shown.
Dyson customer care
Servicing of double
insulated appliances
A double insulated appliance is marked with one or more of the following: The words “DOUBLE INSULATION” or “DOUBLE
INSULATED” or the double insulation symbol (square within a square).
In a double insulated appliance, two systems of insulation are provided instead of grounding. No grounding means is provided
on a double insulated appliance, nor should a means for grounding be added to the appliance. Servicing a double insulated
appliance requires extreme care and knowledge of the system, and should be done only by qualified service personnel.
Replacement parts for a double insulated appliance must be identical to the parts they replace.
16
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