Wash filter with cold water
regularly or as required.
clickclick
REGISTER
YOUR DYSON
2 YEAR
GUARANTEE
TODAY
SV03
Charging.
Fully charged.
Not charging –
too cold/too hot.
Not charging –
contact Helpline.
Page 2
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A
DYSON APPLIANCE
Your Dyson appliance will be covered for parts and
labour for 2 years from the date of purchase, as
detailed in the terms of the Dyson guarantee in this
Dyson Operating Manual.
If you have a query about your Dyson appliance, call
the Dyson Customer Care Helpline quoting your serial
number and details of where and when you bought the
appliance. Alternatively, contact us via the website.
Your serial number can be found on your rating plate
which is on the main body of the appliance behind the
clear bin.
Visit our website to register your Dyson full parts and
labour guarantee online.
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
Note your serial number for future reference.
This illustration is for example purposes only.
3 EASY WAYS TO REGISTER YOUR DYSON 2 YEAR GUARANTEE
REGISTER
ONLINE
Visit our website to register your
Dyson full parts and labour
guarantee online.
Complete and return
the form to Dyson in the
envelope supplied.
Page 3
IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS
MANUAL AND ON THE APPLIANCE
When using an electrical appliance, basic precautions should always be followed, including the following:
WARNING
These warnings apply to the appliance, and also where applicable, to all tools, accessories, chargers or mains
adaptors.
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
1. This Dyson appliance is not intended for use by young children or infirm persons with reduced physical, sensory or
reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction
by a responsible person concerning use of the appliance to ensure that they can use it safely.
2. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be
supervised to ensure that they do not play with the appliance.
3. Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in
this manual, or advised by the Dyson Customer Care Helpline.
4. Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces.
5. Do not handle any part of the plug or appliance with wet hands.
6. Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service
agent or similarly qualified person in order to avoid a hazard.
7. If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors,
or dropped into water, do not use and contact the Dyson Customer Care Helpline.
8. Contact the Dyson Customer Care Helpline when service or repair is required. Do not disassemble the appliance as
incorrect reassembly may result in an electric shock or fire.
9. Do not stretch the cable or place the cable under strain. Keep the cable away from heated surfaces. Do not close a
door on the cable, or pull the cable around sharp edges or corners. Arrange the cable away from traffic areas and
where it will not be stepped on or tripped over. Do not run the appliance over the cable.
10. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an extension cable is not
recommended.
11. Do not use to pick up water.
12. Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapours
may be present.
13. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
14. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts, such as the
brush bar. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.
15. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything
that may reduce airflow.
16. Use only Dyson recommended accessories and replacement parts.
17. Do not use without the clear bin and filter in place.
18. Unplug when not in use for extended periods and before maintenance or servicing.
19. Use extra care when cleaning on stairs.
20. Do not install, charge or use this appliance outdoors, in a bathroom or within 3 metres (10 feet) of a pool. Do not
use on wet surfaces and do not expose to moisture, rain or snow.
21. Use only Dyson chargers for charging this Dyson appliance. Use only Dyson batteries: other types of batteries may
burst, causing injury to persons and damage.
22. Do not incinerate this appliance even if it is severely damaged. The battery may explode in a fire.
23. Always turn ‘OFF’ the appliance before connecting or disconnecting the motorised brush bar.
READ AND SAVE THESE INSTRUCTIONS
THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY
Do not use near
naked flames.
Do not store
near heat
sources.
Do not pick up
water or liquids.
Do not pick up
burning objects.
Do not put
hands near the
brush bar when
the appliance is
in use.
3
Page 4
Power mode and run-time
Diagnostics - main body
To change the mode,
hold the trigger down
and press the max button.
2
1
Clearing brush bar obstructions
Powerful suction
17 minutes.
20 minutes.
Max mode
6 minutes.
Solid blue: Max ‘ON’.
Flashing blue: Low battery warning.
Fast flashing blue: No power,
temporary fault (e.g. check filter or
for blockages).
1
click
2
3
4
Page 5
Diagnostics - battery
Storage and charging in the docking station
Solid blue: On.
Flashing blue:
No power, charge
batter y.
Flashing amber:
No power, temporary
fault (e.g. too hot/cold).
Flashing red:
Fault (ring
Dyson Helpline).
A
Attaching to
docking station.
1
2
Removing from
docking station.
1
click
2
click
click
Charging.
Fully charged.
Not charging –
too cold/too hot.
Not charging –
contact Helpline.
B
Emptying the clear bin
5
Page 6
Looking for blockages
IMPORTANT!
WASH FILTER
Wash filter with cold water regularly
or as required.
click
6
Page 7
Register for a filter wash reminder
by email (Australia only):
aucustomercare@dyson.com
7
Page 8
USING YOUR DYSON APPLIANCE
PLEASE READ THE 'IMPORTANT S AFETY INSTR UCTIONS' IN THI S DYSON
OPERATING MANUAL BEFORE PROCEEDING.
OPERAtION
• Do not use outdoors or on wet surfaces or to vacuum water or other liquids –
electric sho ck could o ccur.
• Ensure the appliance remains upright in use and in storage. Dir t and debris may
be released if it is turne d upside down.
• Do not operate while checking for blockag es.
• For dome stic indoor and car use only. Do not use it whilst the car is in motion or
while driving.
• To operate the MA X mode, hold the trigger down and press the MA X button.
The MAX button will light up.
• To switch of f MAX mode, hold the trigger down and press the MAX button
again. Note: The ap pliance will retain the las t used mode. So if you use it in
MA X mode and do not disengage it, the appliance will operate in M AX mode
when it is next used until you depress the M A X but ton to disengage it.
• This product has carbon fibre br ushes. Take care if coming into contact with
them, as they may cause minor skin irritation. Wash your h ands af ter handling
the brushes.
• To watch a shor t onlin e video:
www.dyson.com.au/sv03gettingstarted
DOCKING StAtION INStALLAtION
• Use appropriate mounting hardware for your wall type and ensure that the
docking station is mounted securely. Ensure no pipe work (gas, water, air) or
electrical cables, wires or ductwork are located directly behind the mounting
area. The docking station must be mounted in accordance with regulations
and applicable codes/standards (state and local laws may apply). Dyson
recomm ends the use of protective clothing, eyeware and mat erials w hen
installing the docking s tation.
CARPEtS OR HARD FLOORS
• Before vacuuming your flooring, r ugs and carpet s, check the manu fact urer's
recommended cleaning instructions.
• The brush bar on the appliance can damage ce rtain carpet types and floors.
Some carpets will fuz z if a rotating brush bar is us ed when vacuuming. If this
happens, we recommend vacuuming without the motorised floor tool and
consulting with your flooring manufacturer.
• Before vacuuming highly p olishe d floor s, such as wood or lino, first check that
the underside of the floor tool and its brushes are f ree from foreign objects that
could cause marking.
LOOKING AFtER YOUR DYSON APPLIANCE
• Do not car ry out any maintenance or repair work other than th at shown in this
Dyson Operating Manual, or advised by the Dyson Customer Care Helpline.
• Only use p arts recommended by Dyson. If you do not this could invalidate your
Dyson guarantee.
• Store th e appliance indoors. Do not use or store it below 3° C (37.4°F). Ensure
the appliance is at room temperature before operating.
• Clean th e appliance only with a dry cloth. Do not use any lubricants, cle aning
agents, polishes or air fresheners on any part of the appliance.
• Check the brush bar regularly and clear away any debris (such as hair). Debris
left on the brush bar may cause damage to floorin g when vacuuming.
VACUUMING
• Do not use withou t the clear bin and f ilter in place.
• Fine dir t such as f lour should only b e vacuum ed in ver y small amounts.
• Do not use the appliance to pick up sharp hard objects, small toys, pins, paper
clips, etc. They may damage the appliance.
• When vacuuming, certain carpets may generate small s tatic charges in the
clear bin or wand. These are harmless and are not associated w ith the mains
electricit y supply. To minimise any effect from this, do not put your hand or
inser t any object into the clear bin unless you have first emptied it. Clean the
clear bin with a damp cloth only. (See ‘Cleaning the clear bin’.)
• Use extra care when cleaning on stairs.
• Do not rest the appliance on chairs, tables, e tc.
• Do not pre ss down on the nozzle with excessive force when using the appliance
as this may cause damage.
• Do not leave the cleaner head in one place on delicate floors.
• On waxed floors the movement of th e cleaner head may create an uneven
lustre. If this happens, w ipe with a damp cloth, polish the area with wax, and
wait for it to dry.
DIAGNOStICS - M AIN bODY
When in use, trigger pressed:
Solid blue: Max ‘O N’.
Light of f: powerful suction.
Flashing blue: Low b attery warning.
EMPtYING tHE CLEAR bIN
• Empty as soon as the dirt reaches the level of the M AX mark – do not overfill.
• Ensure the appliance is disconnected from the charger before emptying the
clear bin. Be careful not to pull the 'ON' trigger.
• To make empt ying the clear bin easier, it is advisable to remove the wand and
floor tool.
• To release the dirt, push the re d button by the clear bin: Press once to open the
bin base. Press a second time to release the clear bin from the main body of the
appliance.
• To minimise dust/allerge n contact when emptying, encase the clear bin tightly in
a plastic bag and empty.
• Remove the clear bin carefully from the bag.
• Seal the bag tightly, dispose as normal.
• Close the clear bin base so it clicks into place and is secure.
CLEANING tHE CLEAR bIN
• Ensure the appliance is disconnected from the charger before removing th e
clear bin. Be careful not to pull the ‘ON’ trigger.
• Remove the wand and floor to ol.
• Push the red but ton by the clear bin: Press once to open the bin base. Press a
second time to release the clear bin from the main body of the appliance.
• Remove the clear bin carefully.
• Clean th e clear bin with a damp cloth only.
• Do not use detergents, polishes or air fresheners to clean the clear bin.
• Do not put the clear bin in a dishwasher.
• Clean th e cyclone shroud with the brush on the combination tool to remove lint
and dust.
• Ensure the clear bin is completely dry before replacing.
• To replace the clear bin, push the clear bin up and in to the main body of the
appliance. It will click into place.
• Close the clear bin base so it clicks into place and is secure.
WASHING YOUR FILtER
• Ensure the appliance is disconnected from the charger before removing th e
filter. Be careful not to pull the ‘ON’ trigger.
• Your appliance has one washable filter, located as shown.
• To remove the f ilter, lift it out of the top of the appliance.
• Check an d wash the filter regular ly according to instruc tions to maintain
performance.
• The filter may require more frequ ent washing if vacuuming fine dust or if used
mainly in ‘Powerful suc tion’ mode.
• Wash the filter with cold water only.
• Run water over the outside of the filter until the water runs clear.
• Squeeze and t wist with both hands to make sure the excess water is removed.
• Lay the f ilter on its side to dry. Leave to dry completely for a minimum of
24 hours.
• Do not put the filter in a dishwasher, washing machine, tumble dryer, oven,
microwave or near a naked flame.
• To refit, place the dr y filter back into the top of the appliance. Make sure it is
fitted properly.
• To watch a shor t onlin e video:
www.dyson.com.au/sv03filterwash
LOOKING FOR bLOCK AGES
• Ensure the appliance is disconnected from the charger before looking for
blockages. Be careful not to pull the ‘ON’ trigger.
• Do not operate while checking for blockag es. Failure to do so could result in
personal injury.
• Beware of sharp object s when checkin g for blockages.
• To gain access to blockages in the floor tool, remove the base plate by using a
coin to loosen the s crew marked with a padlock.
• If you cannot clear an obstruction you may need to remove the brush bar. Use
a coin to unlock the fasten er marke d with a padlock. Remove the obstruction.
Replace the brush bar and secure it by tightening the faste ner. Ensure it is fixe d
firmly before operating the appliance.
• This product has carbon fibre br ushes. Take care if coming into contact with
them, as they may cause minor skin irritation. Wash your h ands af ter handling
the brushes.
• Refit all parts securely before using.
• Clearing blockages is not covered by your Dy son guarantee.
bLOCKAGES – AUtOMAtIC CUt-OUt
• This appliance is f itted with an automatic cut- out.
• If any par t becomes blocked the appliance may au tomatically cut out.
• This will happen after the motor pulses a number of times (i.e s witches on and
off in quick succession).
• Leave to cool down before looking for blockages.
• Ensure the appliance is disconnected from the charger before looking for
blockages. Failure to do so could result in personal injury.
• Clear any blockage before restarting.
• Refit all parts securely before using.
• Clearing blockages is not covered by your Dy son guarantee.
CHARGING AND StORING
• This appliance will switch ‘OFF’ if the bat ter y temperature is below 3 °C (37.4°F).
This is designed to protect the motor and ba ttery. Do not charge the appliance
and then move it to an area with a temperature below 3°C (37.4°F) for storage
purposes.
• To help prolong battery life, avoid recharging imme diately after a full discharge.
Allow to cool for a few minutes.
• Avoid usin g the appliance with the battery flush to a sur face. T his will help it run
cooler and prolong bat tery run time and life.
Fast flashing blue: No power, temporary
fault (e.g. check filter or for blockages).
8
Page 9
Diagnostics – battery
When in use, trigger pressed:
Solid blue: On.
Flashing blue: No power, charge battery.
Flashing amber: N o power, temp orary fault
(e.g. too hot/cold).
Solid amber: Fault (contact Dyson helpline).
Flashing red: Fault (ring Dyson Customer Care Helpline).
When charging battery:
Solid blue: Charging.
Flashing blue - Not charging - Re-fit charger or try
another socket. If persists, contact helpline.
Lights off: Charging complete.
WHat is not coVereD
Under your Dyson guarantee, Dy son shall not be liable for costs of repair or
replacement of a produc t incurred as a result of:
• Accidental damage, faults caused by negligent use or care, misuse, neglec t,
careless operation or handling of the Dyson appliance which is not in
accordance with this Dyson Operating Manual.
• Use of the Dyson appliance for any thing other than normal domes tic purposes
in the country of purchase.
• Use of parts not assembled or installed in accordance w ith the instructions
of Dyson.
• Use of parts and acces sories other than those produc ed or recommended
by Dyson.
• Repairs or alterations c arried out by parties other than Dyson or its authorised
agents.
• Damage from ex ternal source s such as transit, weather, electrical outages or
power surges.
• Failures caused by circums tances outside Dyson’s control.
• Blockages – please refer to the illustrations and the sec tion ’Looking for
Blockages‘ in this Dyson O perating Manual for de tails of how to look for and
clear blockages.
• Normal wear and tear (e.g. fuse, brush bar etc.).
• Use of this appliance on rubble, ash, plaster.
• Reduc tion in battery discharge time due to battery age or use (cordless
machines only).
• If your Dyson guarantee does not apply, you may have statutory rights and
remedies available to you as a consumer.
• If your Dyson guarantee does not apply, you may have statutory rights and
remedies available to you as a consumer. If you are in any doubt as to what
is covered by your Dyson guarantee, please call the Dyson Customer Care
Helpline.
Solid amber: Not charging, temporary fault
(e.g. too hot/cold).
Flashing red: Fault (ring Dyson Customer Care Helpline).
battery safety instructions
• If the battery needs replacing please contact the Dyson Customer Care Helplin e.
• Use only D yson chargers for charging this D yson appliance.
• The bat ter y is a sealed unit and under normal circumstances p oses no safet y
concerns. In th e unlikely event that liquid leaks from the batter y do not touch the
liquid and obser ve the following precau tions:
Skin contact – can cause irritation. Wash with soap and water.
Inhalation – can cause respiratory irritation. Expose to fresh air and seek
medical advice.
Eye contact – can cause irritation. Immediately flush eyes thoroughly with
water for at least 15minutes. Seek medical attention.
Disposal – wear gloves to handle the battery and dispose of immediately,
following local ordinances or regulations.
caution
The bat ter y used in this device may present a risk of fire or chemical burn if
mistre ated. D o not disassemble, shor t contacts, h eat above 60° C(140°F), or
incinerate. Keep away from children. Do not disassemble and do not disp ose of
in fire.
austr aLian consuMer LaW
The details of the Dyson guarantee are set out below. In addition to your rights
under the Dyson guarantee, we also provide the following stateme nt as required
by the Aus tralian Consumer Law: In Australia, your Dyson appliance comes with
statutory guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a re placement or refund for a major failure and f or
compensation for any other reasonably forese eable loss or damage. You are
also entitled to h ave your D yson appliance repaired or replaced if it fails to be of
acceptable quality and the failure does not amount to a major failure.
Dyson 2 year guar antee
TER MS AND CONDITIONS OF YOUR DYSON 2 YEAR GUAR ANT EE.
• The Dyson guarantee become s effective from the date of purchase.
• All work w ill be carried ou t by Dyson Appliances ( Aust) P ty Ltd., Avery Robinson
Ltd. (NZ) or their authorised agents.
• Any par ts replaced by Dyson or its service agent s will become the proper ty of
Dyson Appliances (A ust) P ty Ltd. or Aver y Robinson Ltd. (NZ).
• The repair or replaceme nt of your D yson appliance under the Dyson guarantee
will not ex tend the period of the D yson guarantee.
• The Dyson guarantee provides b enefits which are additional to and do not affect
your statutory rights as a consumer.
• You must provide proof of (both the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson appliance. Without
this proof, any work car ried ou t pursuant to the D yson guarantee and any
associated deliver y charges (both to and from us) will be at your cost, subjec t to
your statutory rights and remedies as a consumer. Please keep your receipt or
delivery note.
WHat is coVereD
Your Dyson guarantee covers:
• The repair or replaceme nt of your D yson appliance if your Dyson appliance is
found to b e defective due to faulty materials, workmanship or f unction within
2 years of purchase or delivery (if any part is no longer available or out of
manufacture, Dyson will replace it with a functional replacement part).
• This Dyson guarantee will only be valid if the appliance is used in the country in
which it was sold.
registering your Dyson guar antee
To help us ensure you receive prompt and ef ficient ser vice, please register as a
Dyson appliance owner. There are three ways to do this:
• Online:
AU: www.dyson.com.au/register
NZ: ww w.dyson.co.nz/regis ter
• By calling the Dyson Customer Care Helpline.
• By completing an d returning the enclose d form to us by mail.
This will confirm ownership of your Dyson appliance in the event of an insurance
loss, and enable us to contact you if necessary.
Dyson custoMer care
Your Dyson appliance will be covered for parts and lab our for 2 years from the
date of purchase, as detailed in the terms of the Dyson guarantee in this Dyson
Operating Manual.
If you have a quer y about your Dyson appliance, call the Dyson Customer Care
Helpline quoting your serial numb er and de tails of where and when you bought
the appliance. Alternatively, contact us via the website.
• Most queries can be solved over the phone by one of our Dyson Customer Care
Helpline staff.
• If your Dyson appliance n eeds a service, call the Dyson Customer Care Helpline
so we can discuss the available options.
• Your serial number can be found on your rating plate. For information on your
rating plate see the inside front cover.
• To enable us to carry out work on your appliance, please contact the Dyson
Customer Care Helpline to obtain a reply paid delivery address in your state
(available in Australia only).
If your Dyson appliance is under D yson guarante e and the repair or
replacement is covered, it will be repaired or replaced at no cost. If the repair or
replacement is found not to be covered unde r the Dy son guarantee, the repair
or replacement of the Dy son appliance and any associate d delivery charges
(both to and from us) will be at your cost, subject to your statutory rights and
remedies as a consumer.
about your PriVacy
• Dyson may use this information for future marketing and research purposes
(including sending commercial electronic messages) and may disclose it to third
parties for the purposes of providing the ser vices you have re quested or to our
business par tners or professional advisers.
• If you wish to access your personal information or see our full privacy policy,
please contact us at: aucustomercare@dyson.com
DisPosaL inforMation
Dyson produc ts are ma de from high grade recyclable materials. Pleas e dispose
of this product re sponsibly and recycle where possible. The batter y should be
removed from the product before disposal. Dispose of or recycle the bat tery in
accordance with local ordinances or regulations.
When your Dyson appliance reaches the end of its life, we are responsible for
its safe disposal. You can send your old D yson appliance back to us (at our
cost) and we will organise for it to be recycled. Please note that not all parts are
recyclable. Recycling of par ts is subject to the capabilities of 3rd party supplie rs.
Available in Australia only.
Simply:
1. Box up your old Dyson appliance.
2. Take the package to your local post office and s end to the addres s below:
Dyson We Recycle
Reply Paid 83215
Dyson Service Centre
8–10 Mangrove Lane
Taren Point, NSW 2229
ProDuct inforMation
Please note: Small details may var y from those shown.
9
Page 10
IMPORTANT!
WASH FILTER
Wash filter with cold water
regularly or as required.
Register for a filter wash reminder
by email (Australia only):
aucustomercare@dyson.com
DYSON CUSTOMER CARE
Your Dyson appliance will be covered for parts and labour for 2 years from
the date of purchase, as detailed in the terms of the Dyson guarantee in this
Dyson Operating Manual.
If you have a query about your Dyson appliance, call the Dyson Customer
Care Helpline quoting your serial number and details of where and when you
bought the appliance. Alternatively, contact us via the website.
Most queries can be solved over the phone by one of our Dyson Customer
Care Helpline staff.
(Mon-Fri 8:30am to 5:00pm).
Address: Avery Robinson Ltd., Unit F, 151D Marua Road,
Ellerslie, Auckland, 1051 New Zealand.
JN.71537 PN.201844 -31-02 12.01.15
www.dyson.com
Page 11
Page 12
GUARANTEE FORM
Date of purchase
Serial number
Title
First name
Address
Surname
//
Country of purchaseAustralia New Zealand
Postcode
email
Telephone
Store of purchase
Privacy Act
Dyson Appliances Ltd (Dyson) may collect and use your personal information to provide you updates on latest products and services, to
analyse and research customer’s choice on products, to provide products and services you have requested and for other purposes relating
or incidental to product guarantee (e.g. product guarantee registration, product recalls) (“the Purposes”). To do so, Dyson may disclose your
personal information to its related bodies, business partners or third parties. Some of the recipients are located overseas, including United States
of America, Amsterdam and United Kingdom.
If Dyson does not collect your personal information, then it may not be able to fulfil the Purposes.
Our privacy policy, located at www.dyson.com.au/support/privacy-policy.aspx, contains information about how you may access and correct your
personal information held by Dyson, and the privacy complaints handling process of Dyson.
You may contact Dyson at aucustomercare@dyson.com
If you wish to receive information and updates about Dyson’s products and services, please tick this box.
Under the Australian Privacy Principles, before Dyson discloses personal information overseas, Dyson will take such steps as are reasonable in
the circumstances to ensure that the overseas recipient does not breach the Australian Privacy Principles. However, an individual may consent
to such disclosure without this requirement. If you consent to Dyson disclosing your personal information to business partners or third parties
overseas for the Purposes, please tick this box.
Note: If you do not provide consent, then Dyson may not be able to fulfil the Purposes.
■
Mobile
■
3 EASY WAYS TO REGISTER YOUR DYSON 2 YEAR GUARANTEE
REGISTER
ONLINE
Visit our website to register
your Dyson full parts and labour
guarantee online.