4-Port Cable/DSL Router
Manual
DX-E401DX-E401
DX-E401DX-E401
DX-E401
Published March 2004
2
Contents
Introduction............................................................................................3
Package Contents ................................................................................7
Hardware Description ...........................................................................8
Reset ..................................................................................................10
Getting Started ....................................................................................10
Configuring the DX-E401 .................................................................... 11
Using the Configuration Wizard ...........................................................12
Using the Configuration Menu.............................................................. 17
Networking Basics ..............................................................................46
Troubleshooting...................................................................................61
Technical Specifications ......................................................................67
Contacting Technical Support ..............................................................69
Warranty and Registration ................................................................... 70
3
Introduction
The Dynex DX-E401 is a 4-port Cable/DSL Router. The Dynex DX-E401 enables
users to quickly and easily share a high speed Internet connection. The Dynex
DX-E401 also incorporates many advanced features, traditionally found in more
expensive routers.
After completing the steps outlined in the Quick Installation Guide (included in
your package) you will have the ability to share a single Internet connection as
well as sharing information and resources such as files and printers.
The DX-E401 is compatible with most popular operating systems, including
Macintosh, Linux and Windows, and can be integrated into an existing network.
This Manual is designed to help you connect the Dynex DX-E401 to a high
speed Internet connection and 4 Ethernet PC connections.
This manual provides a quick introduction to Broadband Router Technology,
Firewalls, and Local Area Networking. Please take a moment to read through
this manual and get acquainted these various technologies.
Features and Benefits
Broadband Modem and IP Sharing
Connects multiple computers to a Broadband (Cable or DSL)
modem to share the Internet connection.
Ethernet Switch
Allows you to quickly and easily share an Internet connection with
multiple computers and devices.
VPN supported
Supports multiple and concurrent IPSec and PPTP pass-through
sessions, so multiple users behind the DX-E401 can access
corporate networks through various VPN clients more securely.
Advanced Firewall & Parental Control Features
The Web-Based user interface displays a number of advanced
network management features including:
Content Filtering
Easily applied content filtering based on Mac Address, IP Address,
URL and/or Domain Name.
4
Introduction (continued)
Filter Scheduling
These filters can also be scheduled to be active on certain days or
for a duration of hours or minutes.
Network Address Translation
NAT allows you to share a single IP Address and protects you from
outside intruders gaining access to your private network.
DHCP Server Supported
All of the networked computers can retrieve TCP/IP settings
automatically from the DX-E401.
Web-Based Management
The DX-E401 is configurable through any network computer’s web
browser using Netscape or Internet Explorer.
Access Control Supported
Allows you to assign different access rights for different users.
Virtual Server Supported
Enables you to expose WWW, FTP and other services on your
LAN to be accessible to Internet users.
Special Application Supported
Special applications requiring multiple connections, like Internet
gaming, video conferencing, Internet telephony and so on. The DXE401 can sense the application type and open a multi-port tunnel
for it.
DMZ Host Supported
Allows a networked computer to be fully exposed to the Internet.
This function is used when the Special Application feature is
insufficient to allow an application to function correctly.
5
Technology Introduction
Introduction (continued)
Introduction to Broadband Router Technology
A router is a device that forwards data packets from a source to a destination.
Routers forward data packets using IP addresses and not a MAC address. A
router will forward data from the Internet to a particular computer on your LAN.
The information that makes up the Internet gets moved around using routers.
When you click on a link on a web page, you send a request to a server to show
you the next page. The information that is sent and received from your computer
is moved from your computer to the server using routers. A router also
determines the best route that your information should follow to ensure that the
information is delivered properly.
A router controls the amount of data that is sent through your network by
eliminating information that should not be there. This provides security for the
computers connected to your router, because computers from the outside
cannot access or send information directly to any computer on your network.
The router determines which computer the information should be forwarded to
and sends it. If the information is not intended for any computer on your network,
the data is discarded. This keeps any unwanted or harmful information from
accessing or damaging your network.
Introduction to Firewalls
A firewall is a device that sits between your computer and the Internet that
prevents unauthorized access to or from your network. A firewall can be a
computer using firewall software or a special piece of hardware built specifically
to act as a firewall. In most circumstances, a firewall is used to prevent
unauthorized Internet users from accessing private networks or corporate LAN’s
and Intranets.
A firewall watches all of the information moving to and from your network and
analyzes each piece of data. Each piece of data is checked against a set of
criteria that the administrator configures. If any data does not meet the criteria,
that data is blocked and discarded. If the data meets the criteria, the data is
passed through. This method is called packet filtering.
A firewall can also run specific security functions based on the type of application
or type of port that is being used. For example, a firewall can be configured to
work with an FTP or Telnet server. Or a firewall can be configured to work with
specific UDP or TCP ports to allow certain applications or games to work
properly over the Internet.
6
Introduction (continued)
Introduction to Local Area Networking
Local Area Networking (LAN) is the term used when connecting several
computers together over a small area such as a building or group of buildings.
LAN’s can be connected over large areas. A collection of LAN’s connected over
a large area is called a Wide Area Network (WAN).
A LAN consists of multiple computers connected to each other. There are many
types of media that can connect computers together. The most common media
is Cat-5 cable (UTP or STP twisted pair wire.) On the other hand, wireless
networks do not use wires; instead they communicate over radio waves. Each
computer must have a Network Interface Card (NIC), which communicates the
data between computers. A NIC is usually a 10Mbps network card, or 10/
100Mbps network card, or a wireless network card.
Most networks use hardware devices such as hubs or switches that each cable
can be connected to in order to continue the connection between computers. A
hub simply takes any data arriving through each port and forwards the data to
all other ports. A switch is more sophisticated, in that a switch can determine
the destination port for a specific piece of data. A switch minimizes network
traffic overhead and speeds up the communication over a network.
Networks take some time in order to plan and implement correctly. There are
many ways to configure your network. You may want to take some time to
determine the best network set-up for your needs.
7
Internet Explorer Version 6.0 or Netscape Navigator
Version 6.0 and Above
Contents of Package:
Dynex DX-E401
4-Port Cable/DSL Router
5V/2.0A DC Power Adapter
Ethernet Cable
Quick Installation Guide
Manual on CD
Computers with Windows, Macintosh, or Linux-based
operating systems with an installed Ethernet adapter
Package Contents
Note: Using a power supply with a different voltage rating than the one included with the
DX-E401 will cause damage and void the warranty for this product.
If any of the above items are missing, please contact your reseller.
System Requirements for Configuration:
Ethernet-Based Cable or DSL Modem
8
Hardware Description
Front Panel:
LAN Link/Act.
Power indicator will light Green.
WAN status indicator will light Green when there is good
physical WAN connection.
Link status indicators light Green. The LED flickers when
the corresponding port is sending or receiving data.
Power
WAN
Power
WAN LAN Link/Act.
9
Hardware Description (continued)
Rear Panel:
Used to restore the DX-E401 back to factory default
settings.
LAN port sockets (Cat-5 Ethernet RJ-45 cable). The LED
glows steadily when a port is connected to a hub, switch
or network-adapter-equipped computer in your local area
network (LAN.)
WAN port socket (Cat-5 Ethernet RJ-45 cable). This is
where you will connect your Cable or DSL modem.
Connect one end of your included power adapter to the
power port and the other end into your power outlet.
Reset
LAN Ports
1-4*
WAN*
Power
*All ports (both LAN & WAN) are Auto-MDIX. All ports auto-sense cable types
to accommodate Straight-through or Cross-over cable.
WAN PortLAN Ports Power Reset
10
To reset the system settings to factory defaults, please follow these steps:
Leave the device powered on, do not disconnect the power
Press the reset button and hold (use a paper-clip)
Keep the button pressed about 10 seconds
Release the button
The DX-E401 will then automatically reboot itself.
Reset
Getting Started
Installation Location
The DX-E401 can be positioned at any convenient place in your office or house.
No special wiring or cooling requirements are needed. However, you should
comply with the following guidelines:
Place the DX-E401 on a flat horizontal plane.
Keep away from any heating devices.
Do not place in a dusty or wet environment.
The recommended operational specifications of the DX-E401 are:
Temperature 32o F ~ 131o F
Humidity 5 % ~ 90 %
In addition, remember to turn off the power, remove the power cord from the
outlet, and keep your hands dry when you install the hardware.
11
Getting Started (continued)
Network Settings
To use the DX-E401correctly, you have to properly configure the network settings
of your computers. The default IP address of the DX-E401 is 192.168.0.1, and
the default subnet mask is 255.255.255.0. These addresses can be changed
as needed, but the default values are used in this manual. If the TCP/IP
environment of your computer has not yet been configured, you can refer to
Configuring Your PCs to Connect to the DX-E401 to configure it.
For example:
Configure your computer IP as 192.168.0.3, subnet mask as
255.255.255.0 and gateway as 192.168.0.1.
Or more conveniently
Configure your computers to obtain TCP/IP settings automatically
from the DHCP server feature of the DX-E401.
Since the IP address of the DX-E401 is 192.168.0.1, the IP address of your
computer must be 192.168.0.X (where “X” is a number between 2 and 254.)
Each computer on your network must have a different IP address within that
range. The default gateway must be 192.168.0.1 (the IP address of the DXE401).
Configuring the DX-E401
The DX-E401 provides an embedded Web-based management utility making
it operating system independent. You can configure your DX-E401 through the
Netscape Communicator or Internet Explorer browser in MS Windows,
Macintosh, Linux or UNIX based platforms. All that is needed is a web browser
such as Internet Explorer or Netscape Navigator version 4 and higher with Java
Script enabled.
Start-up and Log in
Activate your web browser and type in the IP address of the DX-E401 into the
Location (for Netscape) or Address (for IE) field and press “Enter.” The default
IP address of the DX-E401 is 192.168.0.1
For example: http://192.168.0.1
DX-E401- Microsoft Internet Explorer
12
After the connection is established, the logon screen will pop up. To log in as an
administrator, enter the username of “admin” and the password (there is no
default password, leave it blank). Click the OK button. If the password is correct,
the web-management interface will appear.
Configuring the DX-E401 (continued)
Using the Configuration Wizard
The Setup Wizard screen will
appear. Follow the Wizard
step by step to quickly configure the DX-E401.
Click Next.
It is recommended that you
change the admin password
for security purposes. Enter in
your new password. Enter it in
a second time for verification.
Click Next.
13
Using the Configuration Wizard (continued)
Click on the drop down box
arrow and select the appropriate time zone for your location.
Click Next.
Please wait a moment as the
DX-E401 auto detects your
WAN. If the DX-E401 does not
detect your WAN, the following WAN selection screen will
appear.
14
Using the Configuration Wizard (continued)
There will be three options to
select from. Please select the
appropriate option that is used
by your ISP.
Dynamic IP Address: (ex:
Cable users) Select this
option to obtain an IP address
automatically from your ISP.
Please see Dynamic IP
Address section.
Static IP Address: Select this
option to manually input the IP
address that your ISP
assigned to you. Please see Static IP Address section.
PPP over Ethernet (PPPoE): (ex: DSL users) Select this option if your ISP
requires the use of PPPoE to connect to their services. Please see PPPoE
section.
Once you have made the appropriate selection, click Next.
Dynamic IP Address
If you selected Dynamic IP Address, you will see the following page.
If your ISP requires you to
enter a specific host name or
specific MAC address, please
enter it in. The CLONE MAC
Address button is used to
copy the MAC address of your
Ethernet adapter to the DXE401 WAN interface.
Click Next.
15
Using the Configuration Wizard (continued)
Static IP Address
If you selected Static IP Address, you will see the following page.
Enter in the IP address information provided to you by your
ISP. You will need to enter in
WAN IP Address, WAN Subnet
Mask, WAN Gateway, and Primary DNS.
Click Next.
PPPoE
If you select PPP over Ethernet (PPPoE), you will see the following page.
Enter in the username and
password provided to you by
your ISP.
Enter in the Service Name if
your ISP uses a Service Name
for the PPPoE connection.
Click Next.
NOTE: Please be sure to remove any existing PPPoE client software installed
on your computers.
16
Using the Configuration Wizard (continued)
Click Restart.
At this point, the Setup Wizard
has completed. Click Restart
to save the settings and reboot
the DX-E401.
The DX-E401 will save the
changes and reboot.
Click Close to close out the
Setup Wizard screen.
Click Close.
Your setup of the DX-E401 is now complete. You should be able to access the
Internet.
17
Type admin in the User
Name field
Leave the Password blank
Click OK
Whenever you want to configure your network or the
DX-E401, you can access the Configuration Menu by
opening the web-browser and typing in the IP Address
of the DX-E401. The DX-E401 default IP Address is
shown at right:
Open the web browser
Type in the IP Address of
the Router (http://192.168.0.1)
Using the Configuration Menu
Home > Wizard
The Home>Wizard
screen will appear.
Please refer to the
Quick Installation
Guide for more infor-
mation regarding the
Setup Wizard.
Note: if you have changed the default IP Address assigned
to the
DX-E401, make sure to enter the correct IP Address.
These buttons appear
on most of the configuration screens in this
section. Please click on
the appropriate button
at the bottom of each
screen after you have
made a configuration
change.
http://192.168.0.1
18
Using the Configuration Menu (continued)
Home > WAN > Dynamic IP Address
Host Name
The Host Name is optional but may be required by some ISPs.
The default host name is the device name of the Router and may
be changed.
MAC Address
The default MAC Address is set to the WAN’s physical interface MAC address on the Broadband Router. It is not recommended that you change the default MAC address unless required by your ISP.
Clone
MAC Address
The default MAC address is set to the WAN’s physical interface
MAC address on the Broadband Router. You can use the “Clone
MAC Address” button to copy the MAC address of the Ethernet
Card installed by your ISP and replace the WAN MAC address
with the MAC address of the router. It is not recommended that
you change the default MAC address unless required by your
ISP.
Dynamic
IP Address
Choose Dynamic IP Address to obtain IP Address information
automatically from your ISP. Select this option if your ISP does
not give you any IP numbers to use. This option is commonly
used for Cable modem services.
Primary/
Secondary DNS
Address
Enter an MTU value only if required by your ISP. Otherwise, leave
it a the default setting.
MTU
Enter a DNS Address if you do not wish to use the one
provided by your ISP.
19
Using the Configuration Menu (continued)
Home > WAN > Static IP Address
Static IP Address
IP Address
Subnet Mask
ISP
Gateway Address
Primary
DNS Address
Secondary
DNS Address
Choose Static IP Address if all WAN IP information is provided to
you by your ISP. You will need to enter in the IP address, subnet
mask, gateway address, and DNS address(es) provided to you
by your ISP. Each IP address entered in the fields must be in the
appropriate IP form, which are four octets separated by a dot
(x.x.x.x). The Router will not accept the IP address if it is not in
this format.
Input the public IP Address provided by your ISP
Input your Subnet mask. (All devices in the network must have
the same subnet mask.)
Input the public IP address of the ISP to which you are
connecting
Input the primary DNS (Domain Name Server) IP address
provided by your ISP
This is optional
Enter an MTU value only if required by your ISP. Otherwise, leave
it at the default setting.
MTU
20
Using the Configuration Menu (continued)
Home > WAN > PPPoE
IP Address
This option is only available for Static PPPoE. Enter the static IP
Address for the PPPoE connection.
User Name
Your PPPoE username provided by your ISP.
Service Name Enter the Service Name provided by your ISP (optional).
Retype Password
Re-enter the PPPoE password
PPPoE
Static PPPoE-you have an assigned (static) IP Address.
Choose this option if your ISP uses PPPoE. (Most DSL users
will select this option.)
Dynamic PPPoE- receive an IP Address automatically from your ISP.
Primary DNS
Address
Primary DNS IP address provided by our ISP
Secondary DNS
Address
This option is only available for Static PPPoE. Enter the static IP
Address for the PPPoE connection.
Choose PPPoE (Point to Point
Protocol over Ethernet) if your
ISP uses a PPPoE connection.
Your ISP will provide you with a
username and password. This
option is typically used for DSL
services. Select Dynamic
PPPoE to obtain an IP address
automatically for your PPPoE
connection. Select Static
PPPoE to use a static IP address for your PPPoE connection.
Please be sure to remove
any existing PPPoE client
software installed on your computers.
Auto-reconnect
If enabled, the DX-E401 will automatically connect to your ISP
after your system is restarted or if the PPPoE connection is
dropped.
MTU
Maximum Transmission Unit-1492 is the default setting-you may
need to change the MTU for optimal performance with your
specific ISP.
21
Home > WAN > Others > PPTP
Using the Configuration Menu (continued)
PPTP Password
Enter the PPTP password.
PPTP Account
Enter the PPTP account name.
My Subnet Mask
Connection ID
(Optional) Enter the connection ID if required by your ISP.
Maximum
Idle Time
Enter a maximum idle time during which Internet connection is
maintained during inactivity. To disable this feature, enable Auto-
reconnect.
My IP Address
Enter the IP Address.
Server IP Address
Enter the Server IP Address.
Point-to-Point Tunneling Protocol (PPTP) is a WAN connection used in Europe.
Enter the Subnet Mask.
22
Home > WAN > Others > BigPond Cable
User Name
Enter in the username for the BigPond account.
Password
Enter the password for the BigPond account.
Login Server IP
(Optional) enter the Login Server name if required.
Renew IP forever
If enabled, the device will automatically connect to your ISP
after your unit is restarted or when the connection is dropped.
Dynamic IP Address for BigPond is a WAN connection used in Australia.
Using the Configuration Menu (continued)
23
Using the Configuration Menu (continued)
Home > LAN
LAN is short for Local Area Network. This is considered your internal network. These are
the IP settings of the LAN interface for the DX-E401. These settings may be referred to as
Private settings. You may change the LAN IP address if needed. The LAN IP address is
private to your internal network and cannot be seen on the Internet.
Local Domain
Name
This field is optional. Enter in the local domain name.
Subnet Mask
The subnet mask of the LAN interface.
The default subnet mask is 255.255.255.0
IP Address
The IP address of the LAN interface. The default IP address is:
192.168.0.1
24
Using the Configuration Menu (continued)
Home > DHCP
DHCP stands for Dynamic Host Control Protocol. The DX-E401 has a built-in DHCP
server. The DHCP Server will automatically assign an IP address to the computers on
the LAN/private network. Be sure to set your computers to be DHCP clients by setting
their TCP/IP settings to “Obtain an IP Address Automatically.” When you turn your
computers on, they will automatically load the proper TCP/IP settings provided by the
DX-E401. The DHCP Server will automatically allocate an unused IP address from the IP
address pool to the requesting computer. You must specify the starting and ending
address of the IP address pool.
DHCP Server
Select Enabled or Disabled. The default setting is Enabled.
Starting
IP Address
The starting IP address for the DHCP server’s IP assignment.
Ending
IP Address
The ending IP address for the DHCP server’s IP assignment.
Lease Time
The length of time for the IP lease. Enter the Lease time. The
default setting is one hour.
DI-754
25
Advanced > Virtual Server
Using the Configuration Menu (continued)
The DX-E401can be configured as a virtual server so that remote users accessing Web
or FTP services via the public IP address can be automatically redirected to local servers
in the LAN (Local Area Network).
The DX-E401 firewall feature filters out unrecognized packets to protect your LAN network
so all computers networked with the DX-E401 are invisible to the outside world. If you
wish, you can make some of the LAN computers accessible from the Internet by enabling
Virtual Server. Depending on the requested service, the DX-E401 redirects the external
service request to the appropriate server within the LAN network.
The DX-E401 is also capable of port-redirection meaning incoming traffic to a particular
port may be redirected to a different port on the server computer.
Each virtual service that is created will be listed at the bottom of the screen in the Virtual
Servers List. There are pre-defined virtual services already in the table. You may use
them by enabling them and assigning the server IP to use that particular virtual service.
26
Advanced > Virtual Server continued
Using the Configuration Menu (continued)
Example #1:
Protocol Type
The protocol used for the virtual service
Public Port
The port number on the WAN (Wide Area Network) side that will
be used to access the virtual service.
Private Port
The port number of the service used by the Private IP computer
Schedule
The schedule of time when the virtual service will be enabled.
The schedule may be set to Always, which will allow the
particular service to always be enabled. If it is set to Time,
select the time frame for the service to be enabled. If the
system time is outside of the scheduled time, the service will
be disabled.
Virtual Server
Select Enabled or Disabled
Name
Enter the name referencing the virtual service
Private IP
The server computer in the LAN (Local Area Network) that will be
providing the virtual services.
If you have a Web server that you wanted Internet users to
access at all times, you would need to enable it. Web
(HTTP) server is on LAN (Local Area Network) computer
192.168.0.25. HTTP uses port 80, TCP.
Name: Web Server
Private IP: 192.168.0.25
Protocol Type: TCP
Private Port: 80
Public Port: 80
Schedule: always
27
Example #2:
If you have an FTP server that you wanted Internet users to access by WAN port
2100 and only during the weekends, you would need to enable it as such. FTP
server is on LAN computer 192.168.0.30. FTP uses port 21, TCP.
Name: FTP Server
Private IP: 192.168.0.30
Protocol Type: TCP
Private Port: 21
Public Port: 2100
Schedule: From: 01:00AM to 01:00AM, Sat to Sun
Using the Configuration Menu (continued)
Advanced > Virtual Server continued
Click on this icon to edit the virtual service
Click on this icon to delete the virtual service
All Internet users who want to access this FTP Server
must connect to it from port 2100. This is an example of
port redirection and can be useful in cases where there
are many of the same servers on the LAN network.
28
Using the Configuration Menu (continued)
Advanced > Applications
Some applications require multiple connections, such as Internet gaming, video
conferencing, Internet telephony and others. These applications have difficulties working
through NAT (Network Address Translation). Special Applications makes some of these
applications work with the DX-E401. If you need to run applications that require multiple
connections, specify the port normally associated with an application in the “Trigger
Port” field, select the protocol type as TCP or UDP, then enter the public ports associated
with the trigger port to open them for inbound traffic.
The DX-E401 provides some predefined applications in the table on the bottom of the
web page. Select the application you want to use and enable it.
Note! Only one PC can use each Special Application tunnel.
Name
This is the name referencing the special application.
Trigger Port This is the port used to trigger the application. It can be either
a single port or a range of ports.
Trigger Type This is the protocol used to trigger the special application.
Public Port
This is the port number on the WAN side that will be used to
access the application. You may define a single port or a
range of ports. You can use a comma to add multiple ports or
port ranges.
Public Type This is the protocol used for the special application.
29
Using the Configuration Menu (continued)
Advanced > Filters > IP Filters
Filters are used to deny or allow LAN (Local Area Network) computers from accessing
the Internet. The DX-E401 can be setup to deny internal computers by their IP or MAC
addresses. The DX-E401 can also block users from accessing restricted web sites.
This is the schedule of time when the IP Filter will be enabled.
Schedule
Select the protocol type
Protocol Type
Use IP Filters to deny LAN IP addresses from accessing the
Internet. You can deny specific port numbers or all ports for
the specific IP address.
IP Filters
The single port or port range that will be denied access to the
Internet.
Port
The IP address of the LAN computer that will be denied
access to the Internet.
IP
30
Using the Configuration Menu (continued)
Advanced > Filters > URL Blocking
Filters
URL Blocking is used to deny LAN computers from accessing specific web sites by the
URL. A URL is a specially formatted text string that defines a location on the Internet. If
any part of the URL contains the blocked word, the site will not be accessible and the
web page will not display. To use this feature, enter the text string to be blocked and
click Apply. The text to be blocked will appear in the list. To delete the text, just
highlight it and click Delete.
Select the filter you wish to use; in this case, URL Blocking
was chosen.
Keywords
Block URLs which contain keywords listed below.
Enter the keywords in this space.
URL Blocking
Select Enabled or Disabled.
31
Using the Configuration Menu
Advanced > Filters > MAC Filters
Use MAC (Media Access Control) Filters to allow or deny LAN (Local Area Network)
computers by their MAC addresses from accessing the Network. You can either manually
add a MAC address or select the MAC address from the list of clients that are currently
connected to the Broadband Router.
MAC Filters
Choose Disable MAC filters; allow MAC addresses listed below; or deny MAC addresses listed below.
Filters
Name
Enter the name here.
MAC Address
Enter the MAC Address.
DHCP Client
Select a DHCP client from the pull-down list; click Clone to
copy that MAC Address.
Select the filter you wish to use; in this case, MAC filters was
chosen.
(continued)
32
Using the Configuration Menu
Advanced > Filters > Domain Blocking
Filters
Domain Blocking
Blocked Domains
Permitted
Domains
Domain Blocking is used to allow or deny LAN (Local Area Network) computers from
accessing specific domains on the Internet. Domain blocking will deny all requests to a
specific domain such as http and ftp. It can also allow computers to access specific
sites and deny all other sites.
Select the filter you wish to use; in this case, Domain Blocking
was chosen.
Disabled-
Allow-
Deny-
Enter the Permitted Domains in this field
Enter the Blocked Domains in this field
Select Disabled to disable Domain Blocking
Allows users to access all domains except Blocked Domains
Denies users access to all domains except
Permitted Domains
(continued)
33
Using the Configuration Menu (continued)
Advanced > Firewall
Firewall Rules is an advanced feature used to deny or allow traffic from passing through
the DX-E401. It works in the same way as IP Filters with additional settings. You can
create more detailed access rules for the DX-E401. When virtual services are created
and enabled, it will also display in Firewall Rules. Firewall Rules contain all network
firewall rules pertaining to IP (Internet Protocol).
In the Firewall Rules List at the bottom of the screen, the priorities of the rules are from
top (highest priority) to bottom (lowest priority.)
Note:
The DX-E401 MAC Address filtering rules have precedence over the Firewall
Rules.
Firewall Rules
Enable or disable the Firewall.
Name Enter the name.
Action
Allow or Deny.
Source
Enter the IP Address range.
Schedule
Select Always or enter the Time Range.
Destination
Enter the IP Address range; the Protocol;
and the Port Range.
34
Advanced > DMZ
Using the Configuration Menu (continued)
If you have a client PC that cannot run Internet applications properly from behind the DXE401, then you can set the client up for unrestricted Internet access. It allows a computer
to be exposed to the Internet. This feature is useful for gaming purposes. Enter the IP
address of the internal computer that will be the DMZ host. Adding a client to the DMZ
(Demilitarized Zone) may expose your local network to a variety of security risks, so
only use this option as a last resort.
DMZ
Enable or Disable the DMZ. The DMZ (Demilitarized Zone) al-
lows a single computer to be exposed to the internet. By default the DMZ is disabled.
IP Address
Enter the IP Address of the computer to be in the DMZ.
35
Using the Configuration Menu (continued)
Tools> Admin
At this page, the DX-E401 administrator can change the system password. There are
two accounts that can access the Cable/DSL Router’s Web-Management interface.
They are admin and user. Admin has read/write access while user has read-only access.
User can only view the settings but cannot make any changes.
Remote Management Remote management allows the DX-E401 to be configured
from the Internet by a web browser. A username and password is still required to access
the Web-Management interface. In general, only a member of your network can browse
the built-in web pages to perform Administrator tasks. This feature enables you to per-
form Administrator tasks from the remote (Internet) host.
IP Address The Internet IP address of the computer that has access to the Cable/DSL
Router. If you input an asterisk (*) into this field, then any computer will be able to access
the Router. Putting an asterisk (*) into this field would present a security risk and is not
recommended.
Port The port number used to access the Cable/DSL Router.
Example http://x.x.x.x:8080 where x.x.x.x is the WAN IP address of the Cable/DSL
Router and 8080 is the port used for the Web-Mangement interface.
Administrator
Password
admin is the Administrator login name
Enter the password and enter again to confirm
User
Password
user is the User login name
Enter the password and enter again to confirm
36
Using the Configuration Menu (continued)
Tools > Time
Time Zone
Select the Time Zone from the pull-down menu.
Daylight
Saving
To select Daylight Saving time manually, select enabled or disabled, and enter a start date and an end date for daylight saving
time.
Set the Time
To manually input the time, enter the values in these fields for
the Year, Month, Day, Hour, Minute, and Second. Click Set Time.
Default
NTP Server
NTP is short for Network Time Protocol. NTP synchronizes computer clock times in a network of computers.
This field is optional.
The system time is the time used by the DX-E401 for scheduling services. You can
manually set the time or connect to a NTP (Network Time Protocol) server. If an NTP
server is set, you will only need to set the time zone. If you manually set the time, you
may also set Daylight Saving dates and the system time will automatically adjust on
those dates.
37
Using the Configuration Menu (continued)
Tools > System
The current system settings can be saved as a file onto the local hard drive. The saved
file or any other saved setting file can be loaded back on the Cable/DSL Router. To reload
a system settings file, click on Browse to browse the local hard drive and locate the
system file to be used. You may also reset the Cable/DSL back to factory settings by
clicking on Restore.
Click Save to save the current settings to the local Hard Drive.
Click Browse to find the settings, then click Load.
Save Settings to
Local Hard Drive
Load Settings from
Local Hard Drive
Restore to Factory
Default Settings
Click Restore to restore the factory default settings.
38
Using the Configuration Menu (continued)
Tools > Firmware
You can upgrade the firmware of the Router here. Make sure the firmware you want to
use is on the local hard drive of the computer. Click on Browse to browse the local hard
drive and locate the firmware to be used for the update. Please check the Dynex website
for firmware updates at http://www.dynexproducts.com. You can download firmware upgrades to your hard drive from the Dynex website.
Firmware Upgrade
Browse
Click on the link in this screen to find out if there is an updated
firmware; if so, download the new firmware to your hard drive.
After you have downloaded the new firmware, click Browse in
this window to locate the firmware update on your hard drive.
Click Apply to complete the firmware upgrade.
39
Using the Configuration Menu (continued)
Tools > Misc
Ping Test
Restart
Device
Block
WAN
Ping
Discard Ping from
WAN side-
The Ping Test is used to
send Ping packets to test if
a computer is on the
Internet. Enter the IP Address that you wish to Ping,
and click Ping
If you choose to block WAN
Ping, the WAN IP Address
of the DX-E401. will not respond to pings. Blocking the
Ping may provide some extra security from hackers.
Click Reboot to restart the
DX-E401.
Click Enabled to block the
WAN ping
UPNP
Gaming
Mode
Dynamic
DNS
To use the Universal Plug and Play feature click on Enabled. UPNP
provides compatibility with networking equipment, software and peripherals of the over 400 vendors that cooperate in the Plug and Play forum.
Gaming mode allows a form of pass-through for certain Internet Games.
If you are using Xbox, Playstation2 or a PC, make sure you are using
the latest firmware and Gaming Mode is enabled. To utilize Gaming
Mode, click Enabled. If you are not using a Gaming application, it is
recommended that you Disable Gaming Mode.
Dynamic Domain Name System is a method of keeping a domain name
linked to a changing IP Address. This is a useful feature since many
computers do not use a static IP address.
VPN
Pass
Through
PPTP- select Enabled or Disabled
IPSec- select Enabled or Disabled
The DX-E401 supports VPN (Virtual Private Network) pass-through for
both PPTP (Point-to-Point Tunneling Protocol) and IPSec (IP Security).
Once VPN pass-through is enabled, there is no need to open up virtual
services. Multiple VPN connections can be made through the DX-E401.
This is useful when you have many VPN clients on the LAN network.
40
Using the Configuration Menu (continued)
Tools > Cable Test
Ports
Link Status
The Ethernet port names associated to the physical ports.
The current link status of the Ethernet cable connected to the
respective Ethernet port.
Cable Test is an advanced feature that integrates a LAN cable tester on every Ethernet
port on the router. Through the graphical user interface (GUI), Cable Test can be used to
remotely diagnose and report cable faults such as opens, shorts, swaps, and impedance mismatch. The Cable Test feature significantly reduces service calls and returns
by allowing users to easily troubleshoot their cable connections.
More Info
Click on More Info for detailed information about the cable link
status.
Refresh
Click on Refresh to run the Cable Test. Allow the router a few
seconds to complete the test.
41
Using the Configuration Menu (continued)
Status > Device Info
This page displays the current information for the DX-E401. It will display the LAN, WAN
and MAC address information.
If your WAN connection is set up for a Dynamic IP address then a Release button and
a Renew button will be displayed. Use Release to disconnect from your ISP and use
Renew to connect to your ISP.
If your WAN connection is set up for PPPoE, a Connect button and a Disconnect button
will be displayed. Use Disconnect to drop the PPPoE connection and use Connect to
establish the PPPoE connection.
This window will show the DX-E401’s working status:
IP Address: LAN/Private IP Address of the DX-E401
Subnet Mask: LAN/Private Subnet Mask of the DX-401
LAN
IP Address: WAN/Public IP Address
Subnet Mask: WAN/Public Subnet Mask
Gateway: WAN/Public Gateway IP Address
Domain Name Server: WAN/Public DNS IP Address
WAN Status: WAN Connection Status
WAN
42
The Cable/DSL Router keeps a running log of events and activities occurring on the
Router. If the device is rebooted, the logs are automatically cleared. You may save the log
files under Log Settings.
Using the Configuration Menu (continued)
Status > Log
View Log
First Page - The first page of the log
Last Page - The last page of the log
Previous - Moves back one log page
Next - Moves forward one log page
Clear - Clears the logs completely
Log Settings - Brings up the page to configure the log
43
Status > Log > Log Settings
Email Address
Enter in the email address of the recipient who will receive the
email log.
SMTP Server /
IP Address
The address of the SMTP server that will be used to send the
logs.
Send Mail Now
Click to send mail immediately.
Log Type Select the types of activity to log. By default, all values are
selected.
Not only does the Cable/DSL Router display the logs of activities and events, it can be
setup to send these logs to another location. The logs can be sent via email to an email
account.
Using the Configuration Menu (continued)
44
Using the Configuration Menu (continued)
Status > Stats
The screen above displays theTraffic Statistics. Here you can view the amount of packets that pass through the DX-E401 on both the WAN and the LAN ports. The traffic
counter will reset if the device is rebooted.
Refresh
This will update the page.
Reset
This will reset the packet counter to zero.
WAN
Displays Received / Transmitted packets from the WAN port.
LAN
Displays Received / Transmitted packets from the LAN port.
45
Using the Configuration Menu
Help
This screen displays the complete Help menu. For help at anytime, click the Help tab
in the Configuration menu.
46
Using the Network Setup Wizard in Windows XP
In this section you will learn how to establish a network at home or work, using
Microsoft Windows XP.
Note: Please refer to websites such as http://www.homenethelp.com
and http://www.microsoft.com/windows2000 for information about networking
computers using Windows 2000, Me or 98.
Go to Start>Control Panel>Network Connections
Select Set up a home or small office network
Networking Basics
When this screen appears, Click Next.
47
Please follow all the instructions in this window:
Click Next
In the following window, select the best description of your computer. If your computer
connects to the internet through a gateway/router, select the second option as shown.
Click Next
Networking Basics (continued)
48
Enter a Computer description and a Computer name (optional.)
Click Next
Enter a Workgroup name. All computers on your network should have the same
Workgroup name.
Click Next
Networking Basics (continued)
49
Please wait while the Network Setup Wizard applies the changes.
When the changes are complete, click Next.
Please wait while the Network Setup Wizard configures the computer.
This may take a few minutes.
Networking Basics (continued)
50
In the window below, select the option that fits your needs. In this example, Create a
Network Setup Disk has been selected. You will run this disk on each of the
computers on your network. Click Next.
Insert a disk into the Floppy Disk Drive, in this case drive A.
Click Next.
Networking Basics (continued)
51
Please read the information under Here’s how in the screen below. After you complete
the Network Setup Wizard you will use the Network Setup Disk to run the Network
Setup Wizard once on each of the computers on your network. To continue click Next.
Networking Basics (continued)
Please wait while the Network Setup Wizard copies the files.
52
Please read the information on this screen, then click Finish to complete the
Network Setup Wizard.
The new settings will take effect when you restart the computer. Click Yes to restart
the computer.
You have completed configuring this computer. Next, you will need to run the Network
Setup Disk on all the other computers on your network. After running the Network
Setup Disk on all your computers, your new wireless network will be ready to use.
Networking Basics (continued)
53
Naming your Computer
To name your computer, please follow these directions:In Windows XP:
Click Start (in the lower left corner of the screen)
Right-click on My Computer
Select Properties and click
Select the Computer
Name Tab in the System
Properties window.
You may enter a
Computer Description if
you wish; this field is
optional.
To rename the computer
and join a domain, Click
Change.
Networking Basics (continued)
54
Naming your Computer
In this window, enter the
Computer name
Select Workgroup and enter
the name of the Workgroup
All computers on your network
must have the same
Workgroup name.
Click OK
Checking the IP Address in Windows XP
The wireless adapter-equipped computers in your network must be in the same IP Address range (see Getting Started in this manual for a definition of IP Address Range.) To
check on the IP Address of the adapter, please do the following:
Right-click on the
Local Area
Connection icon
in the task bar
Click on Status
Networking Basics (continued)
55
Checking the IP Address in Windows XP
This window will appear.
Click the
Support tab
Click Close
Assigning a Static IP Address in Windows XP/2000
Note: Residential Gateways/Broadband Routers will automatically assign IP Addresses
to the computers on the network, using DHCP (Dynamic Host Configuration Protocol)
technology. If you are using a DHCP-capable Gateway/Router you will not need to assign
Static IP Addresses.
If you are not using a DHCP capable Gateway/Router, or you need to assign a Static IP
Address, please follow these instructions:
Go to Start
Double-click on
Control Panel
Networking Basics (continued)
56
Networking Basics
Assigning a Static IP Address in Windows XP/2000
Double-click on
Network
Connections
Double-click on
Properties
Right-click on Local Area
Connections
57
Input your IP address and
subnet mask. (The IP
Addresses on your network
must be within the same
range. For example, if one
computer has an IP Address
of 192.168.0.2, the other
computers should have IP
Addresses that are
sequential, like 192.168.0.3
and 192.168.0.4. The subnet
mask must be the same for
all the computers on the
network.)
Networking Basics
Assigning a Static IP Address
in Windows XP/2000
Input your DNS server
addresses. (Note: If you
are entering a DNS
server, you must enter the
IP Address of the Default
Gateway.)
The DNS server information will be supplied
by your ISP (Internet Service Provider.)
Click OK
Click on Internet Protocol
(TCP/IP)
Click Properties
58
Networking Basics
Assigning a Static IP Address with Macintosh OSX
Go to the Apple Menu and select System Preferences
cClick on Network
Select Built-in Ethernet in the
Show pull-down menu
Select Manually in the Con-
figure pull-down menu
Input the Static IP Address,
the Subnet Mask and the
Router IP Address in the appropriate fields
Click Apply Now
59
Networking Basics
Selecting a Dynamic IP Address with Macintosh OSX
Go to the Apple Menu and select
System Preferences
Click on Network
Select Built-in Ethernet in the
Show pull-down menu
Select Using DHCP in the
Configure pull-down menu
Click Apply Now
The IP Address, Subnet
mask, and the Router’s IP
Address will appear in a few
seconds
60
Networking Basics
Checking the Wireless Connection by Pinging in Windows XP and
2000
Checking the Wireless Connection by Pinging in Windows Me
and 98
Go to Start > Run >
type cmd. A window
similar to this one
will appear. Type
ping
xxx.xxx.xxx.xxx,
where xxx is the IP
Address of the
Wireless Router or
Access Point. A
good wireless
connection will show
four replies from the
Wireless Router or
Acess Point, as
shown.
Go to Start > Run
> type command.
A window similar to
this will appear.
Type ping
xxx.xxx.xxx.xxx
where xxx is the IP
Address of the
Wireless Router or
Access Point. A
good wireless
connection will
show four replies
from the wireless
router or access
point, as shown.
61
Troubleshooting
This Chapter provides solutions to problems that can occur during the installation and
operation of the DX-E401 Cable/DSL Router. We cover various aspects of the network
setup, including the network adapters. Please read the following if you are having problems.
If you do not wish to set the static IP address on your PC, you will need to configure
your PC to request an IP address from the gateway.
Click the Start button, select Settings, and select Control Panel.
Double-click the Network icon.
In the configuration tab, select the TCP/IP protocol line that has
been associated with your network card/adapter. If there is no TCP/IP
line listed, you will need to install TCP/IP now.
Click
Properties.
62
Troubleshooting (continued)
Choose the IP ADDRESS tab. Select Obtain an IP automatically.
After clicking OK, windows might ask you to restart the PC. Click Yes.
Click OK.
Confirm Your PC’s IP Configuration
There are two tools which are great for finding out a computer’s IP configuration: MAC
address and default gateway.
WINIPCFG (for Windows 95/98)
Inside the windows 95/98 Start button, select Run and type winipcfg. In the example
below this computer has an IP address of 192.168.0.100 and the default gateway is
192.168.0.1. The default gateway should be the network device IP address. The MAC
address in windows 95/98 is called the Adapter Address.
NOTE: You can also type winipcfg in the DOS command prompt.
63
Troubleshooting (continued)
IPCONFIG (for Windows 2000/NT/XP)
At the command prompt type IPCONFIG and press Enter. Your PC IP information will
be displayed as shown below.
64
Troubleshooting (continued)
Confirm Your PC’s IP Configuration
Note: Residential Gateways/Broadband Routers will automatically assign IP Addresses
to the computers on the network, using DHCP (Dynamic Host Configuration Protocol)
technology. If you are using a DHCP-capable Gateway/Router you will not need to assign
Static IP Addresses.
If you are not using a DHCP capable Gateway/Router, or you need to assign a Static IP
Address, please follow these instructions:
Go to Start.
Double-click on
Control Panel.
Double-click on
Network
Connections.
65
Troubleshooting (continued)
Double-click on
Properties.
Right-click on
Local Area
Connections.
Highlight Internet
Protocol (TCP/IP).
Click
Properties.
66
Troubleshooting (continued)
Select Use the following IP address in the Internet Protocol (TCP/IP) Properties window.
Input your IP address and subnet mask. (The IP Addresses on your network must be
within the same range. For example, if one computer has an IP Address of 192.168.0.2,
the other computers should have IP Addresses that are sequential, like 192.168.0.3 and
192.168.0.4. The subnet mask must be the same for all the computers on the network.)
Input your DNS server addresses.
The DNS server information will be provided by your ISP (Internet Service Provider).
You have completed the assignment of a Static IP Address. (You do not need to assign
a Static IP Address if you have a DHCP-capable Gateway/Router.)
Click OK.
67
IEEE 802.3u 100Base-TX Fast Ethernet
IEEE 802.3 Auto Negotiation
Technical Specifications
L2TP
Standards
VPN Pass Through/ Multi-Sessions
Device Management
Web-Based- Internet Explorer v6 or later; Netscape Navigator v6
or later; or other Java-enabled browsers
Media Access Control
95% maximum (non-condensing)
Operating Temperature
32ºF to 131ºF (0ºC to 55ºC)
Humidity
IPSec
Safety and Emissions
IEEE 802.3 10Base-T Ethernet
PPTP
CMSA/CA with ACK
LEDs
Power
WAN
LAN (10/100)
FCC
UL
68
Physical Dimensions
L = 5.51 inches (140mm)
Technical Specifications (continued)
W = 4.37 inches (111mm)
H = 1.10inches (28mm)
Power Input
External Power Supply
DC 5V, 2.0A
Weight
10.8 oz. (0.3kg)
Warranty
1 Year
69
You can find software updates and user documentation on the Dynex website.
Dynex provides free technical support for customers within the United States for the
duration of the warranty period on this product.
U.S. customers can contact Dynex technical support through our web site, or by
phone.
Tech Support for customers within the United States:
Dynex Technical Support over the Telephone:
(800) 305-2204
24 hours a day, seven days a week.
Dynex Technical Support over the Internet:
http://www.dynexproducts.com
When contacting technical support, please provide the following information:
• Serial number of the unit
• Model number or product name
• Software type and version number
Technical Support
70
Warranty and Registration
(USA only)
Subject to the terms and conditions set forth herein, Dynex provides this Limited warranty for its product
only to the person or entity that originally purchased the product from:
• Dynex or its authorized reseller or distributor and
• Products purchased and delivered within the fifty states of the United States, the District of Columbia,
U.S. Possessions or Protectorates, U.S. Military Installations, addresses with an APO or FPO.
Limited Warranty: Dynex warrants that the hardware portion of the Dynex products described
below will be free from material defects in workmanship and materials from the date of original retail
purchase of the product, for the period set forth below applicable to the product type (“Warranty
Period”), except as otherwise stated herein.
1-Year Limited Warranty for the Product(s) is defined as follows:
• Hardware (excluding power supplies and fans) One (1) Year
• Power Supplies and Fans One (1) Year
• Spare parts and spare kits Ninety (90) days
Dynex’s sole obligation shall be to repair or replace the defective Hardware during the Warranty Period
at no charge to the original owner or to refund at Dynex’s sole discretion. The replacement Hardware
need not be new or have an identical make, model or part. Dynex may in its sole discretion replace the
defective Hardware (or any part thereof) with any reconditioned product that Dynex reasonably
determines is substantially equivalent (or superior) in all material respects to the defective Hardware.
Repaired or replacement Hardware will be warranted for the remainder of the original Warranty Period
from the date of original retail purchase. If a material defect is incapable of correction, or if Dynex
determines in its sole discretion that it is not practical to repair or replace the defective Hardware, the
price paid by the original purchaser for the defective Hardware will be refunded by Dynex upon return
to Dynex of the defective Hardware. All Hardware (or part thereof) that is replaced by Dynex, or for
which the purchase price is refunded, shall become the property of Dynex upon replacement or refund.
Limited Software Warranty: Dynex warrants that the software portion of the product (“Software”)
will substantially conform to Dynex’s then current functional specifications for the Software, as set forth
in the applicable documentation, from the date of original retail purchase of the Software for a period of
ninety (90) days (“Warranty Period”), provided that the Software is properly installed on approved
hardware and operated as contemplated in its documentation. Dynex further warrants that, during the
Warranty Period, the magnetic media on which Dynex delivers the Software will be free of physical
defects. Dynex’s sole obligation shall be to replace the non-conforming Software (or defective media)
with software that substantially conforms to Dynex’s functional specifications for the Software or to
refund at Dynex’s sole discretion. Except as otherwise agreed by Dynex in writing, the replacement
Software is provided only to the original licensee, and is subject to the terms and conditions of the
license granted by Dynex for the Software. Software will be warranted for the remainder of the original
Warranty Period from the date or original retail purchase. If a material non-conformance is incapable of
correction, or if Dynex determines in its sole discretion that it is not practical to replace the nonconforming Software, the price paid by the original licensee for the non-conforming Software will be
refunded by Dynex; provided that the non-conforming Software (and all copies thereof) is first returned
to Dynex. The license granted respecting any Software for which a refund is given automatically
terminates.
71
Non-Applicability of Warranty: The Limited Warranty provided hereunder for hardware and software
of Dynex’s products will not be applied to and does not cover any refurbished product and any product
purchased through the inventory clearance or liquidation sale or other sales in which Dynex, the sellers,
or the liquidators expressly disclaim their warranty obligation pertaining to the product and in that case,
the product is being sold “As-Is” without any warranty whatsoever including, without limitation, the
Limited Warranty as described herein, notwithstanding anything stated herein to the contrary.
What Is Not Covered: This limited warranty provided by Dynex does not cover: Products, if in Dynex’s
judgment, have been subjected to abuse, accident, alteration, modification, tampering, negligence, misuse,
faulty installation, lack of reasonable care, repair or service in any way that is not contemplated in the
documentation for the product, or if the model or serial number has been altered, tampered with, defaced
or removed; Initial installation, installation and removal of the product for repair, and shipping costs;
Operational adjustments covered in the operating manual for the product, and normal maintenance;
Damage that occurs in shipment, due to act of God, failures due to power surge, and cosmetic damage;
Any hardware, software, firmware or other products or services provided by anyone other than
Dynex; Products that have been purchased from inventory clearance or liquidation sales or other sales
in which Dynex, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to
the product. Repair by anyone other than Dynex or an Authorized Dynex Service Office will void this
Warranty.
Disclaimer of Other Warranties: EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE
PRODUCT IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVER INCLUDING,
WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND NON-INFRINGEMENT. IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY
WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO
NINETY (90) DAYS. EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED
HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF THE PRODUCT IS
WITH THE PURCHASER OF THE PRODUCT.
Submitting A Claim: The customer shall return the product to the original purchase point based on its
return policy. In case the return policy period has expired and the product is within warranty, the
customer shall submit a claim to Dynex as outlined below:
• The customer must submit with the product as part of the claim a written description of the
Hardware defect or Software nonconformance in sufficient detail to allow Dynex to confirm the
same.
• The original product owner must obtain a Return Material Authorization (“RMA”) number from
the Authorized Dynex Service Office and, if requested, provide written proof of purchase of the
product (such as a copy of the dated purchase invoice for the product) before the warranty
service is provided.
• After an RMA number is issued, the defective product must be packaged securely in the
original or other suitable shipping package to ensure that it will not be damaged in transit, and the
RMA number must be prominently marked on the outside of the package. Do not include any manuals
or accessories in the shipping package. Dynex will only replace the defective portion of the Product
and will not ship back any accessories.
• The customer is responsible for all in-bound shipping charges to Dynex. No Cash on Delivery
(“COD”) is allowed. Products sent COD will either be rejected by Dynex or become the property of
Dynex. Products shall be fully insured by the customer and shipped to Dynex Products Return
Center, 901 East Northfield Drive, Brownsburg, IN 46112. Dynex will not be held responsible
for any packages that are lost in transit to Dynex. The repaired or replaced packages will be
shipped to the customer via UPS Ground or any common carrier selected by Dynex, with shipping
charges prepaid. Expedited shipping is available if shipping charges are prepaid by the customer
and upon request.
Dynex may reject or return any product that is not packaged and shipped in strict compliance with the
foregoing requirements, or for which an RMA number is not visible from the outside of the package. The
product owner agrees to pay Dynex’s reasonable handling and return shipping charges for any product
that is not packaged and shipped in accordance with the foregoing requirements, or that is determined
by Dynex not to be defective or non-conforming.
72
(01/12/2004)
Governing Law: This Limited Warranty shall be governed by the laws of the State of California. Some
states do not allow exclusion or limitation of incidental or consequential damages, or limitations on how
long an implied warranty lasts, so the foregoing limitations and exclusions may not apply. This limited
warranty provides specific legal rights and the product owner may also have other rights which vary
from state to state.
Trademarks: Dynex is a registered trademark of Dynex. Other trademarks or registered trademarks
are the property of their respective manufacturers or owners.
Copyright Statement: No part of this publication or documentation accompanying this Product may be
reproduced in any form or by any means or used to make any derivative such as translation, transformation,
or adaptation without permission from Dynex, as stipulated by the United States Copyright Act of 1976.
Contents are subject to change without prior notice. Copyright© 2004by Dynex. All rights reserved.
CE Mark Warning: This is a Class B product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
FCC Statement: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communication. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
01/13/04
Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, DYNEX IS NOT LIABLE
UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY
FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY CHARACTER,
WHETHER DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO,
DAMAGES FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK STOPPAGE, COMPUTER
FAILURE OR MALFUNCTION, FAILURE OF OTHER EQUIPMENT OR COMPUTER PROGRAMS TO WHICH
DYNEX’S PRODUCT IS CONNECTED WITH, LOSS OF INFORMATION OR DATA CONTAINED IN, STORED
ON, OR INTEGRATED WITH ANY PRODUCT RETURNED TO DYNEX FOR WARRANTY SERVICE) RESULTING
FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY
BREACH OF THIS LIMITED WARRANTY, EVEN IF DYNEX HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS
REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT. THE MAXIMUM
LIABILITY OF DYNEX UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT
COVERED BY THE WARRANTY. THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES
ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES, EXPRESS, IMPLIED OR
STATUTORY
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