Dulce Systems PRO RXqp User Manual
PRO RXqp Installation and User’s Manual
PRO RXqp
Featuring the
Quad Pack
Installation and User’s Manual
Designed for Video Editing and Content Creation Professionals
1. Introduction ....................................................................................................................3
1.1. Safety Considerations ..............................................................................................4
1.1.1. SAFETY CONSIDERATIONS ............................................................................4
1.1.2. CONSIDÉRATIONS DE SÉCURITÉ ..................................................................5
1.1.3. SAFTY BERÜCKSICHTIGUNGEN ....................................................................6
1.1.4. CONSIDERACIONES DE SEGURIDAD .............................................................7
1.2. System Requirements ..............................................................................................8
1.3. Technical Support ....................................................................................................8
2. Getting Started ...............................................................................................................9
2.1. Packaging ...............................................................................................................9
2.2. Check List ...............................................................................................................9
3. Overview ...................................................................................................................... 10
3.1. The Bezel .............................................................................................................. 10
3.2. Disk Module........................................................................................................... 10
3.3. Front, back and HBE .............................................................................................. 11
4. Installation.................................................................................................................... 12
4.1. Rackmount Installation ........................................................................................... 12
4.2. Disk Module Installation .......................................................................................... 13
4.3. Host Bus Extender Card ......................................................................................... 14
4.3.1. Switch Settings ............................................................................................... 14
4.3.2. HBE Card Installation ...................................................................................... 15
4.4. Making the Connections ......................................................................................... 16
4.4.1. PCI-e Extender Cable ..................................................................................... 16
4.4.2. Mac Connection ............................................................................................. 16
4.4.3. Windows PC Connection ................................................................................. 17
4.5. Driver Installation ................................................................................................... 18
4.5.1. Mac Pro – Expansion Slot Utility settings .......................................................... 18
4.5.2. Mac Driver Installation..................................................................................... 19
4.5.3. Windows XP /2000 Driver Installation ................................................................ 20
4.5.4. Windows Vista Driver Installation ..................................................................... 20
4.6. RAID Console Installation ....................................................................................... 21
4.6.1. Apple Mac RAID Console Installation ............................................................... 21
4.6.2. Windows PC RAID Console Installation............................................................ 22
4.7. Built-in Ethernet Configuration ................................................................................ 22
4.8. E-mail notification................................................................................................... 22
5. RAID Console Operations ............................................................................................. 23
5.1. Start RAID Console GUI ......................................................................................... 23
5.1.1. Start Apple Mac RAID Console GUI ................................................................. 23
5.1.2. Start Windows PC RAID Console GUI.............................................................. 24
5.1.3. Built-in Ethernet .............................................................................................. 25
5.2. Change RAID Mode – Deleting / Creating ................................................................ 25
5.2.1. Delete the RAID Set........................................................................................ 25
5.2.2. Cre ate a RAID Set .......................................................................................... 26
5.2.3. Cre ate >2TB RAID Set for Windows XP (32bit): ................................................ 28
6. Alarm Conditions / Degraded RAID Set .......................................................................... 31
6.1. Replacing a Disk Module ........................................................................................ 32
7. Formatting and Partitioning............................................................................................ 33
7.1. Apple OS X Formatting........................................................................................... 33
7.1.1. Erase an existing partition ............................................................................... 33
7.1.2. Cre ate a new partition ..................................................................................... 34
7.2. Windows XP / Vista Formatting ............................................................................... 35
8. RAID Level Descriptions ............................................................................................... 37
9. Limited Warranty .......................................................................................................... 38
10. Product Registration .................................................................................................. 39
11. Appendix ................................................................................................................... 40
Table of Content
Document 900-0024-0 v2.0
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PRO RXqp Installation and User’s Manual
PRO RXqp Installation and User’s Manual
W A R N I N G
RISK OF ELECTRIC SHOCK
DO NOT OPEN
1. Introduction
We appreciate your purchase of this product from Dulce Systems. You have
everything you need to quickly and easily connect the storage unit to your editing
computer. You are a short time way from your next blockbuster creation.
This Installation and User’s Manual is intended to streamline the process of
getting your RAID storage system up and running so you can get to work quickly.
For most typical video editing storage requirements, we have preconfigured the
PRO RXqp for a much more streamlined installation. Refer to the Preconfiguration Sheet for the exact pre-configuration of your PRO RXqp, the default
configured is for RAID 5 (efficient protection mode) and pre-formatted for Mac
OS X. Just simply follow the installation steps outlined in this ma nual, and you
will up and running in no time. For Windows operation, a short format process
will be required.
1.1. Safety Considerations
1.1.1. SAFETY CONSIDERATIONS
WATER AND MOISTURE
To reduce the risk of fire or electrical shock, do not expose unit to rain or
moisture. Do not operate unit near water – such as: bathtub, washbowl, kitchen
sink or laundry tub, wet basement, or near a swimming pool.
STABILITY
Do not place this unit on an unstable cart, stand, bracket, or table. Unit may fall,
causing serious injury.
VENTILATION
Do not block front and rear ventilation. Proper airflow is req uired to ensure
reliable operation and prevents unit from overheating . Do not place unit in an
enclosed space where no or insufficient ventilation is available.
ELECTRICAL
Do not defeat the safety purpose of the grounding power plug. The power cord
should be routed so that it is not likely to be walked on or pinched by items
placed upon or against them.
SERVICING
Do not attempt to service this unit yourself. Opening or removing the top, side
and rear covers will expose you to dangerous voltages or othe r hazards.
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PRO RXqp Installation and User’s Manual
RISQUE DE DÉCHARGE ÉLECTRIQUE
N'OUVRIR PAS
PRO RXqp Installation and User’s Manual
ELEKT
ROSCHOCKGEFAHR
NICHT ÖFFNEN
1.1.2. CONSIDÉRATIONS DE SÉCURITÉ
AVERTISSEMENT
EAU ET HUMIDITÉ
Pour réduire le risque de feu ou de choc é lectrique, n'exposez pas d'unité pour
pleuvoir ou l'humidité. Ne faites pas marcher d'unité près de l'eau – comme; la
baignoire, la cuvette, l'évier ou la cuve de blanchisserie, la cave mouillée ou près
d'une piscine.
STABILITÉ
Ne placez p as cette unité sur un chariot instable, un éventaire, une parenthèse
ou une table. L'unité peut tomber, en provoquant la blessure sérieuse.
VENTILATION
Ne bloquez pas de devant et élevez la ventilation. L'écoulement d'air nécessaire
est tenu de garantir l'opération sûre et prévient l'unité de sur le chauffage. L'unité
ne peut pas placé dans un espace fermé où aucune ventilation ou dans suffisant
n'est disponible.
ÉLECTRIQUE
Ne vainquez pas le but de sécurité de la prise de courant de pouvoir de bases.
La corde de pouvoir devrait être mise en déroute pour qu'ils ne seront pas
probablement marchés sur ou pincés par les articles placés sur ou co ntre eux.
ENTRETIEN
N'essayez pas d'assurer l'entretien de cette unité vous-même. En s'ouvrant ou le
fait d'enlever le haut, le côté et les couvertures arrière vous exposeront aux
voltages dangereux ou à d'autres hasards.
1.1.3. SAFTY BERÜCKSICHTIGUNGEN
W A R N U N G
WASSER UND FEUCHTIGKEIT
Um eine Brand- oder Elektroschockgefahr weitgehend auszuschließen, Gerät
nicht Regen oder Feuchtigkeit aussetzen. Gerät nicht in der Nähe vo n Badeoder Waschwannen, Wasch- oder Spülbecken, feuchten Kellern oder
Schwimmbecken betreiben.
STABILITÄT
Das Gerät nicht a uf wacklige Karren, Ständer, Halterungen oder Tische stellen,
da es herunterfallen und Verletzungen verursachen könnte.
BELÜFTUNG
Vordere und hintere Belüftungsöffnungen nicht versperren. Das Gerät muss
ausreichend be- und entlüftet werden können, damit es sich nicht während des
Betriebs überhitzt. D aher darf das Gerät nicht in geschlossenen Räumen
aufgestellt werden, in denen keine ausreichende Be- und Entlüftung
gewährleistet ist.
STROMVERSORGUNG
Nicht den Schukostecker modifizieren. Das Stromkabel sollte so verlegt werden,
dass es nicht durch Auftreten oder durch spitze oder scharfe Gegenstände
beschädigt werden kann.
WARTUNG
Das Gerät nicht eigenmächtig warten. D urch das Öffnen des Geräts (Abziehen
der oberen, seitlichen und hinteren Abdeckung) setzen Sie sich
lebensgefährlichen Spannungen aus.
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PRO RXqp Installation and User’s Manual
GEFAHR DES STROMSCHLAGS
NICHT ÖFFNEN
PRO RXqp Installation and User’s Manual
Phone
818-435-6007 FAX 818-576-0324
Web www.dulcesys tems.com
Dulce Systems
Attn: RMA
1.1.4. CONSIDERACIONES DE SEGURIDAD
ADVERTENCIA
AGUA Y HUMEDAD
Para reducir el riesgo de fuego o electrochoque, no e xponga la unidad para
llover o humedad. No haga funcionar la unidad cerca del agua – como; bañera,
lavatorio, fregadero o tina de lavandería, sótano mojado o cerca de una piscina.
ESTABILIDAD
No coloque esta unidad en un carro inestable, soporte, soporte o mesa. La
unidad puede caerse, causando la herida seria.
VENTILACIÓN
No bloquee delantero y críe la ventilación. El corriente de aire apropiado es
requerido asegurar la operación confiable y previene la unidad de sobre la
calefacción. La unidad no puede colocado en un espacio incluido donde ninguna
ventilación o en suficiente está disponible.
ELÉCTRICO
No derrote el objetivo de seguridad del enchufe de poder que da bueno s
conocimientos. La cuerda de poder debería ser derrotada de modo que ellos
probablemente no sean andados en o pellizcados por artículos colocados sobre
o contra ellos.
REVISIÓN
No intente atender esta unidad usted mismo. Abriéndose o quitar la cumbre, el
lado y las tapas traseras le expondrán a voltajes peligrosos u otros riesgos.
1.2. System Requirements
• Windows 7 / Server / Vista / XP.
• Mac OS X 10.4 or higher.
• Linux / UNIX.
• Apple Power Mac G5 with one a vailable PCI-e x8 slot.
• Apple Mac Pro with one available PCI-e x8 slot.
• Windows compatible PC with one available PCI-e x8 slot.
• Internet connection (to download drivers and utilities).
1.3. Technical Support
E-mail support@dulcesystems.com
If the product requires service, please contact Dulce Systems’ Technical Support
and obtain an RMA number. Ship the product properly packaged to:
9620 Topanga Canyon Place,
Suite E
Chatsworth, CA 91311
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PRO RXqp Installation and User’s Manual
PRO RXqp Installation and User’s Manual
Lock Pin
2. Getting Started
The PRO RXqp comes pre-assembled and almost ready for use, just install the
Disk Modules, the PCI-e (PCI-express) Host Bus Extender (HBE), connect the
cables, install the software driver and RAID Console. If yo u are using a Mac,
you are good to go, by default the unit is pre-formatted for Mac OS X operation.
For Windows, a small format procedure is needed.
2.1. Packaging
Please do not discard the boxes and packing materials in case you
might need to reuse them later. Always ship the product in its original
packaging. Improperly packaged products will be subjected to shipping
damage, for which you will be liable for the repair.
2.2. Check List
•
Installation and User’s Manual.
•
Power Cord (North America user only).
•
A 4 Quad Pack 3u rack mount enclosure.
•
1 to 4 Quad Packs.
•
A PCI-e x8 Host Bus Extender card.
•
A 1-meter PCI-e x8 Extender Cable. (3, 7 and 10-meters optional)
•
Rack mount rails (optional)
3. Overview
3.1. The Bezel
The PRO RXqp does not have a front bezel that needs to be removed to access
the Disk Modules (Packs). The Disk Modules (Packs) are held by a spring
loaded Lock Pin that you simply pull down on to release the Disk Module (Pack).
3.2. Disk Module (Pack)
Disk Module (Pack)
Pull down
to unlock
during
insert and
removal.
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PRO RXqp Installation and User’s Manual
Config
Link Status:
4 or 8 Lane Mode
Uplink Port &
Management
Power Supply
Link Status:
Mute Button
, Fan Alarm, Temp Alarm
Quad Pack
Quad Pack
Quad Pack
Quad Pack
PRO RXqp Installation and User’s Manual
3.3. Front, back and HBE
Drive 1-4
Removable Cooling Fans
Ethernet port
Host Bus Extender Card
Front view
Drive 5-8
Rear view
Drive 9-12
Drive 13-16
Config Switches
•
Cable Installed
•
P ower On
•
4 or 8 Lane Mode
4. Installation
Please follow these few steps to install the PRO RXqp. This process typically
takes about 20 minutes to complete.
Overview of installation:
•
Rack mount installation
•
Disk Module Installation
•
Host Bus Extender Card Installation
•
PCI-express Extender Cable Installation
•
Driver Installation
•
RAID Console Installation
The PRO RXqp can be rack mounted to a standard 19” rack. 3u height space is
required. An optional rack mount kit is available for 24” and 30” depths .
Mount the left and right rails to the rack, ensure sufficient 3u space is available.
Adjust depth as required.
Mount the left and right sliders on the PRO RXqp.
The PRO RXqp ship pre-configured in RAID 5 mode and pre-formatted
for Apple Mac OS X. After the driver installation step and a reboot, the
PRO RXqp icon will appear on the desktop ready for use.
Windows operation will require a format/partition process. The PRO
RXqp ships already pre-configured in RAID 5. After the driver
installa tion, simply run the Windows Disk Management utility to
prepare the RAID for Windows usage.
4.1. Rack mount Installation
The PRO RXqp can be heavy, install the PRO RXqp to the rack before
installi ng the drives will make it easier. Install the PRO RXqp carefully
on the rack by aligni ng the sliders in the rails.
Switches
Cable Installed
Power On
Uplink Port
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PRO RXqp Installation and User’s Manual
Slider
Rail m
ounted
to rack.
PRO RXqp Installation and User’s Manual
ON OFF
PRO
4.3. Host Bus Extender Card
Turn off the computer and unplug the power source before proceeding with the
Host Bus Extender (HBE) Card installation.
A PCI-e HBE Card is supplied with your PRO RXqp. The HBE Card will require
an available PCI-e slot in your computer.
4.2. Disk Module (Pack) Installation
Install each Disk Module (Pack) into a n open slot. Pull the Lock Pin down and
insert drive pack fully, release Lock Pin to secure.
Note:
On a new installation the o rder in which the Disk Modules (Packs) are
installed does not matter. It will matter once the array(s) are configured.
DO NOT ship the PRO RXqp with the Disk Modules (Packs) installed,
the Disk Modules (packs) MUST be packaged separately in a single or
multi-pack to properly protect them during shipment.
PCI-express Host Bus Extender (HBE)
PCI-e and PCI-x are not compatible or interchangeable with each other. A PCI-e
card can only be installed in a PCI-e equipped computer. Some computers
support both PCI-e and PCI-x such as the HP xw series but not Apple Macs.
4.3.1. Switch Settings
Determine the correct switch settings. Set both the HBE and PRO RXqp to same
configuration.
The HBE Card and the PRO RXqp enclosure can operate at 1, 4 or 8 lane speed
configurations. The maximum speed will be determined by the capability and
selection of the computer’s PCI-e slot. The HBE Card and the PRO RXqp must
be configured to match the speed of the computer PCI-express slot.
RXqp &
Switch position
HBE
same
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PRO RXqp Installation and User’s Manual
Switches 1 to 7 are preset at the
Default Setting
Switch
1 2 3 4 5 6 7 On Off On Off On On Off
8 9 Off Off 8 Lanes
On
Off 4 L
anes On On 1 Lane
Typical
Apple Mac Pro
PRO RXqp Installation and User’s Manual
Mac Pro or Power Mac
Green
Switches to
default configuration; they should be
left at the default settings.
PCI-express Lanes
Switch 8 and 9 needs to be set to match the slot
speed of the computer. If you are unsure, the 4
lane setting is a good place to start.
4.3.2. HBE Card Installation
The PCI-e HBE Card requires a x8 slot or larger. Computers with PCI-e slots
less than x8 will not physically accommodate the HBE. PCI-e slots x8 or larger
will work.
Apple Mac Pro (Intel) and newer versions of Power Mac G5 support PCI-e, as
well as the HP xw series workstations.
4.4. Making the Connections
4.4.1. PCI-e Extender Cable
The PRO RXqp is supplied with a PC I-e Extender Cable. This cable carries 8
lanes of the PCI-e interface. The green tab is up in this orientation. To remove,
pull the tab to unlock the latches and then pull the metal body to remove the
connector.
left, green
Tab on top.
Windows PC
and Power Mac
4.4.2. Mac Connection
Green
Tab on
top.
Tab on
top.
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