Dulce Systems PRO RX16ex User Manual

PRO RX16ex

Dual Controller

Installation and User’s Manual

Designed for Video Editing and Content Creation Professionals

Document 900-0014-0 v1

PRO RX16ex Installation and User’s Manual

Table of Content

1. Introduction ............................................................................................................................. 4

1.1. Safety Considerations...................................................................................................... 5

1.1.1. SAFETY CONSIDERATIONS ................................................................................. 5

1.1.2. CONSIDÉRATIONS DE SÉCURITÉ ....................................................................... 6

1.1.3. SAFTY BERÜCKSICHTIGUNGEN ......................................................................... 7

1.1.4. CONSIDERACIONES DE SEGURIDAD ................................................................. 8

1.2. System Requirements ..................................................................................................... 9

1.3. Technical Support ............................................................................................................ 9

2. Getting Started ...................................................................................................................... 10

2.1. Packaging ...................................................................................................................... 10

2.2. Check List ...................................................................................................................... 10

3. Overview ............................................................................................................................... 11



3.3. Front, back and HBE ..................................................................................................... 12

4. Installation ............................................................................................................................. 13

4.1. Rackmount Installation .................................................................................................. 13

4.2. Disk Module Installation ................................................................................................. 14

4.3. Host Bus Extender Card ................................................................................................ 15

4.4. Making the Connections ................................................................................................ 17

4.5. PRO RX16ex Optional Expansion Port .............................................................................. 18

4.5.1.. Connection the PCI-e Expansion Port ....................................................................... 19

4.5.3. Configuring the PCI-e Expansion Devices .................................................................. 19

4.6.

4.7. RAID Console Installation .............................................................................................. 23

4.8. Built-in Ethernet Configuration ....................................................................................... 24

4.9. E-mail notification .......................................................................................................... 24

5. RAID Console Operations ..................................................................................................... 25

5.1. Start RAID Console GUI ................................................................................................ 25

5.2. Change RAID Mode – Deleting / Creating..................................................................... 28

6. Alarm Conditions / Degraded RAID Set ................................................................................ 32

6.1. Replacing a Disk Module ............................................................................................... 33

7. Formatting and Partitioning ................................................................................................... 34

7.1. Apple OS X Formatting .................................................................................................. 34

7.2. Windows XP / Vista Formatting ..................................................................................... 36

8. RAID Level Descriptions ....................................................................................................... 38

9. Limited Warranty ................................................................................................................... 39

10. Product Registration .......................................................................................................... 40

3.1.Disk Module ............................................................................................................. 11

4.3.1. HBE Card Installation ............................................................................................ 15

4.4.1. PCI-e Extender Cable ............................................................................................ 17

4.4.2. Mac Connection ..................................................................................................... 17

4.4.3. Windows PC Connection ....................................................................................... 18

 Driver Installation ........................................................................................................... 20

4.6.1. Mac Pro – Expansion Slot Utility settings .............................................................. 20

4.6.2. Mac Driver Installation ........................................................................................... 21

4.6.3. Windows XP/2000 Driver Installation .................................................................... 22

4.6.4. Windows Vista Driver Installation .......................................................................... 22

4.7.1. Apple Mac RAID Console Installation .................................................................... 23

4.7.2. Windows PC RAID Console Installation ................................................................ 23

5.1.1. Start Apple Mac RAID Console GUI ...................................................................... 25

5.1.2. Start Windows PC RAID Console GUI .................................................................. 26

5.1.3. Built-in Ethernet ..................................................................................................... 27

5.2.1. Delete the RAID Set .............................................................................................. 28

5.2.2. Create a RAID Set ................................................................................................. 29

5.2.3. Create >2TB RAID Set for Windows XP (32bit): ................................................... 30

7.1.1. Erase an existing partition ..................................................................................... 34

7.1.2. Create a new partition ............................................................................................ 35

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PRO RX16ex Installation and User’s Manual

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PRO RX16ex Installation and User’s Manual

1. Introduction

We appreciate your purchase of this product from Dulce Systems. You have
everything you need to quickly and easily connect the storage unit to your
computer.

This Installation and User’s Manual is intended to streamline the process of
getting your RAID storage system up and running so you can get to work quickly.

For most typical video editing storage requirements, we have preconfigured the
PRO RX16ex for a much more streamlined installation. Refer to the Pre­configuration Sheet for the exact pre-configuration of your PRO RX16ex, the
default configured is for RAID 5 (efficient protection mode) and pre-formatted for
Mac OS X. Just simply follow the installation steps outlined in this manual, and
you will up and running in no time. For Windows operation, a short format
process will be required.

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PRO RX16ex Installation and User’s Manual

1.1. Safety Considerations

1.1.1. SAFETY CONSIDERATIONS

W A R N I N G

RISK OF ELECTRIC SHOCK

DO NOT OPEN

WATER AND MOISTURE
To reduce the risk of fire or electrical shock, do not expose unit to rain or
moisture. Do not operate unit near water – such as: bathtub, washbowl, kitchen
sink or laundry tub, wet basement, or near a swimming pool.

STABILITY
Do not place this unit on an unstable cart, stand, bracket, or table. Unit may fall,
causing serious injury.

VENTILATION
Do not block front and rear ventilation. Proper airflow is required to ensure
reliable operation and prevents unit from over heating. Do not place unit in an
enclosed space where no or insufficient ventilation is available.

ELECTRICAL
Do not defeat the safety purpose of the grounding power plug. The power cord
should be routed so that it is not likely to be walked on or pinched by items
placed upon or against them.

SERVICING
Do not attempt to service this unit yourself. Opening or removing the top, side
and rear covers will expose you to dangerous voltages or other hazards.

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PRO RX16ex Installation and User’s Manual

1.1.2. CONSIDÉRATIONS DE SÉCURITÉ

AVERTISSEMENT

RISQUE DE DÉCHARGE ÉLECTRIQUE

N'OUVRIR PAS

EAU ET HUMIDITÉ
Pour réduire le risque de feu ou de choc électrique, n'exposez pas d'unité pour
pleuvoir ou l'humidité. Ne faites pas marcher d'unité près de l'eau – comme; la
baignoire, la cuvette, l'évier ou la cuve de blanchisserie, la cave mouillée ou près
d'une piscine.

STABILITÉ
Ne placez pas cette unité sur un chariot instable, un éventaire, une parenthèse
ou une table. L'unité peut tomber, en provoquant la blessure sérieuse.

VENTILATION
Ne bloquez pas de devant et élevez la ventilation. L'écoulement d'air nécessaire
est tenu de garantir l'opération sûre et prévient l'unité de sur le chauffage. L'unité
ne peut pas placé dans un espace fermé où aucune ventilation ou dans suffisant
n'est disponible.

ÉLECTRIQUE
Ne vainquez pas le but de sécurité de la prise de courant de pouvoir de bases.
La corde de pouvoir devrait être mise en déroute pour qu'ils ne seront pas
probablement marchés sur ou pincés par les articles placés sur ou contre eux.

ENTRETIEN
N'essayez pas d'assurer l'entretien de cette unité vous-même. En s'ouvrant ou le
fait d'enlever le haut, le côté et les couvertures arrière vous exposeront aux
voltages dangereux ou à d'autres hasards.

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PRO RX16ex Installation and User’s Manual

1.1.3. SAFTY BERÜCKSICHTIGUNGEN

W A R N U N G

ELEKTROSCHOCKGEFAHR

NICHT ÖFFNEN

WASSER UND FEUCHTIGKEIT
Um eine Brand- oder Elektroschockgefahr weitgehend auszuschließen, Gerät
nicht Regen oder Feuchtigkeit aussetzen. Gerät nicht in der Nähe von Bade­oder Waschwannen, Wasch- oder Spülbecken, feuchten Kellern oder
Schwimmbecken betreiben.

STABILITÄT
Das Gerät nicht auf wacklige Karren, Ständer, Halterungen oder Tische stellen,
da es herunterfallen und Verletzungen verursachen könnte.

BELÜFTUNG
Vordere und hintere Belüftungsöffnungen nicht versperren. Das Gerät muss
ausreichend be- und entlüftet werden können, damit es sich nicht während des
Betriebs überhitzt. Daher darf das Gerät nicht in geschlossenen Räumen
aufgestellt werden, in denen keine ausreichende Be- und Entlüftung
gewährleistet ist.

STROMVERSORGUNG
Nicht den Schukostecker modifizieren. Das Stromkabel sollte so verlegt werden,
dass es nicht durch Auftreten oder durch spitze oder scharfe Gegenstände
beschädigt werden kann.

WARTUNG
Das Gerät nicht eigenmächtig warten. Durch das Öffnen des Geräts (Abziehen
der oberen, seitlichen und hinteren Abdeckung) setzen Sie sich
lebensgefährlichen Spannungen aus.

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PRO RX16ex Installation and User’s Manual

1.1.4. CONSIDERACIONES DE SEGURIDAD

ADVERTENCIA

GEFAHR DES STROMSCHLAGS

NICHT ÖFFNEN

AGUA Y HUMEDAD
Para reducir el riesgo de fuego o electrochoque, no exponga la unidad para
llover o humedad. No haga funcionar la unidad cerca del agua – como; bañera,
lavatorio, fregadero o tina de lavandería, sótano mojado o cerca de una piscina.

ESTABILIDAD
No coloque esta unidad en un carro inestable, soporte, soporte o mesa. La
unidad puede caerse, causando la herida seria.

VENTILACIÓN
No bloquee delantero y críe la ventilación. El corriente de aire apropiado es
requerido asegurar la operación confiable y previene la unidad de sobre la
calefacción. La unidad no puede colocado en un espacio incluido donde ninguna
ventilación o en suficiente está disponible.

ELÉCTRICO
No derrote el objetivo de seguridad del enchufe de poder que da buenos
conocimientos. La cuerda de poder debería ser derrotada de modo que ellos
probablemente no sean andados en o pellizcados por artículos colocados sobre
o contra ellos.

REVISIÓN
No intente atender esta unidad usted mismo. Abriéndose o quitar la cumbre, el
lado y las tapas traseras le expondrán a voltajes peligrosos u otros riesgos.

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PRO RX16ex Installation and User’s Manual

1.2. System Requirements

• Windows 7 / XP / Vista / 2003/2000 / 32 & 64-bit.

• Mac OS X 10.4 or higher.

• Linux / Unix.

• Apple Power Mac G5 with one available PCI-e x8 slot.

• Apple Mac Pro with one available PCI-e x8 slot.

• Windows compatible PC with one available PCI-e x8 slot.

• Internet connection (to download drivers and utilities).

1.3. Technical Support

Phone [phone]

FAX [phone]

E-mail [e-mail]

Web www.dulcesystems.com

If the product requires service, please contact Dulce Systems’ Technical Support
and obtain an RMA number. Ship the product properly packaged to:

Dulce Systems

Attn: RMA

9620 Topanga Canyon Place,

Suite E

Chatsworth, CA 91311

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PRO RX16ex Installation and User’s Manual

2. Getting Started

The PRO RX16ex comes pre-assembled and almost ready for use, just install
the Disk Modules, the PCI-e (PCI-express) Host Bus Extender (HBE), connect
the cables, install the software driver and RAID Console. If you are using a Mac,
you are good to go, by default the unit is pre-formatted for Mac OS X operation.
For Windows, a small format procedure is needed.

2.1. Packaging

Please do not discard the boxes and packing materials in case you
might need to reuse them later. Always ship the product in its original
packaging. Improperly packaged products will be subjected to shipping
damage, for which you will be liable for the repair.

2.2. Check List

• Installation and User’s Manual.

• Power Cord (North America user only).

• A 16 disk bay generation 2 system enclosure.

• 16 generation 2 Disk Modules.

• A PCI-e x16 Host Bus Extender card.

• A 3-meter PCI-e x16 Extender Cable.

• Rackmount rails (optional)

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3. Overview

3.1. Disk Module

Lock Pin

PRO RX16ex Installation and User’s Manual

Disk Module

Pull right
to unlock

during

insert and

removal.

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PRO RX16ex Installation and User’s Manual

3.2. Front, back and HBE

Front view with bezel removed

Mute Button, Fan Alarm, Temp Alarm

Rear view

Uplink Port

Power
Supply

Uplink Port

Host Bus Extender Card

Management

Ethernet ports

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PRO RX16ex Installation and User’s Manual

4. Installation

Please follow these few steps to install the PRO RX16ex. This process typically
takes about 20 minutes to complete.

Overview of installation:

• Rackmount installation

• Disk Module Installation

• Host Bus Extender Card Installation

• PCI-express Extender Cable Installation

• Driver Installation

• RAID Console Installation

The PRO RX16ex ship pre-configured in RAID 5 mode and pre­formatted for Apple Mac OS X. After the driver installation step and a
reboot, the PRO RX16ex icon will appear on the desktop ready for use.

Windows operation will require a format/partition process. The PRO
RX16ex ship already pre-configured in RAID 5. After the driver
installation, simply run the Windows Disk Management utility to
prepare the RAID for Windows usage.

4.1. Rackmount Installation

The PRO RX16ex can be rackmounted to a standard 19” rack. 3u height space
is required. An optional rackmount kit is available for 24” and 30” depths.

Mount the left and right rails to the rack, ensure sufficient 3u space is available.
Adjust depth as required.

Mount the left and right sliders on the PRO RX16ex.

The PRO RX16ex can be heavy, install the PRO RX16ex to the rack
before installing the drives will make it easier. Install the PRO R
carefully on the rack by aligning the sliders in the rails.

X16ex

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