Dulce Systems PRO Q User Manual

PRO Q Installation and User’s

Manual

PRO Q

with generation 2 drive trays

Installation and User’s Manual

Designed for Video Editing and Content Creation Professionals

1. Introduction .............................................................................................................................. 3

Table of Content

1.1. Safety Considerations ...................................................................................................... 4

1.1.1. SAFETY CONSIDERATIONS .................................................................................. 4

1.1.2. CONSIDÉRATIONS DE SÉCURITÉ ........................................................................ 5

1.1.3. SAFTY BERÜCKSICHTIGUNGEN .......................................................................... 6

1.1.4. CONSIDERACIONES DE SEGURIDAD.................................................................. 7

1.2. System Requirements ...................................................................................................... 8

1.3. Technical Support ............................................................................................................ 8

2. Getting Started ........................................................................................................................ 9

2.1. Packaging ......................................................................................................................... 9

2.2. Check List ......................................................................................................................... 9

3. Overview ................................................................................................................................ 10

3.1. Removing the Disk Retainer .......................................................................................... 10

3.2. Disk Enclosure & Disk Module ....................................................................................... 10

3.3. Front, back and adapters ............................................................................................... 11

4. Installation ............................................................................................................................. 12

4.1. Disk Module Installation ................................................................................................. 12

4.2. Host Bus Extender Card (desktop) ................................................................................ 13

4.2.1. Switch Settings (HBE usage only) ......................................................................... 14

4.2.2. HBE Card Installation ............................................................................................. 15

4.2.3. HBE Cable Connection .......................................................................................... 16

4.2.4. Mac Connection ..................................................................................................... 16

4.2.5. Windows PC Connection ....................................................................................... 17

4.3. ExpressCard Adapter (laptop) ........................................................................................ 17

4.4. Driver Installation ........................................................................................................... 18

4.4.1. Mac Pro – Expansion Slot Utility settings .............................................................. 18

4.4.2. Mac Driver Installation ............................................................................................ 19

4.4.3. Windows XP/2000 Driver Installation ..................................................................... 20

4.4.4. Windows Vista Driver Installation ........................................................................... 20

4.5. RAID Console Installation .............................................................................................. 21

4.5.1. Apple Mac RAID Console Installation .................................................................... 21

4.5.2. Windows PC RAID Console Installation ................................................................ 21

4.6. E-mail notification ........................................................................................................... 21

5. RAID Console Operations ..................................................................................................... 22

5.1. Start RAID Console GUI ................................................................................................ 22

5.1.1. Start Apple Mac RAID Console GUI ...................................................................... 22

5.1.2. Start Windows PC RAID Console GUI ................................................................... 24

5.2. Change RAID Mode – Deleting / Creating ..................................................................... 26

5.2.1. Delete the RAID Set ............................................................................................... 26

5.2.2. Create a RAID Set.................................................................................................. 27

5.2.3. Create >2TB RAID Set for Windows XP (32bit): .................................................... 28

6. Alarm Conditions / Degraded RAID Set ................................................................................ 30

6.1. Replacing a Disk Module ............................................................................................... 31

7. Formatting and Partitioning ................................................................................................... 32

7.1. Apple OS X Formatting .................................................................................................. 32

7.1.1. Erase an existing partition ...................................................................................... 32

7.1.2. Create a new partition ............................................................................................ 33

7.2. Windows XP / Vista Formatting ...................................................................................... 34

8. RAID Level Descriptions ....................................................................................................... 36

9. Limited Warranty ................................................................................................................... 37

10. Product Registration ........................................................................................................... 38

Document 900-0021-0 v1.1

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PRO Q Installation and User’s Manual

PRO Q Installation and User’s

Manual

RISK OF ELECTRIC SHOCK

DO NOT OPEN

1. Introduction

We appreciate your purchase of this product from Dulce Systems. You have
everything you need to quickly and easily connect the storage unit to your editing
computer. You are a short time way from your next blockbuster creation.

This Installation and User’s Manual is intended to streamline the process of
getting your RAID storage system up and running so you can get to work quickly.

For most typical video editing storage requirements, we have preconfigured the
PRO Q for a much more streamlined installation. Refer to the Pre-configuration
Sheet for the exact pre-configuration of your PRO Q, the default configured is for
RAID 5 (efficient protection mode) and pre-formatted for Mac OS X. Just simply
follow the installation steps outlined in this manual, and you will up and running in
no time. For Windows operation, a short format process will be required.

1.1. Safety Considerations

1.1.1. SAFETY CONSIDERATIONS

W A R N I N G

WATER AND MOISTURE
To reduce the risk of fire or electrical shock, do not expose unit to rain or
moisture. Do not operate unit near water – such as: bathtub, washbowl, kitchen
sink or laundry tub, wet basement, or near a swimming pool.

STABILITY
Do not place this unit on an unstable cart, stand, bracket, or table. Unit may fall,
causing serious injury.

VENTILATION
Do not block front and rear ventilation. Proper airflow is required to ensure
reliable operation and prevents unit from over heating. Do not place unit in an
enclosed space where no or insufficient ventilation is available.

ELECTRICAL
Do not defeat the safety purpose of the grounding power plug. The power cord
should be routed so that it is not likely to be walked on or pinched by items
placed upon or against them.

SERVICING
Do not attempt to service this unit yourself. Opening or removing the top, side
and rear covers will expose you to dangerous voltages or other hazards.

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PRO Q Installation and User’s Manual

RISQUE DE DÉCHARGE ÉLECTRIQUE

N'OUVRIR PAS

PRO Q Installation and User’s

Manual

NICHT ÖFFNEN

1.1.2. CONSIDÉRATIONS DE SÉCURITÉ

AVERTISSEMENT

EAU ET HUMIDITÉ
Pour réduire le risque de feu ou de choc électrique, n'exposez pas d'unité pour
pleuvoir ou l'humidité. Ne faites pas marcher d'unité près de l'eau – comme; la
baignoire, la cuvette, l'évier ou la cuve de blanchisserie, la cave mouillée ou près
d'une piscine.

STABILITÉ
Ne placez pas cette unité sur un chariot instable, un éventaire, une parenthèse
ou une table. L'unité peut tomber, en provoquant la blessure sérieuse.

VENTILATION
Ne bloquez pas de devant et élevez la ventilation. L'écoulement d'air nécessaire
est tenu de garantir l'opération sûre et prévient l'unité de sur le chauffage. L'unité
ne peut pas placé dans un espace fermé où aucune ventilation ou dans suffisant
n'est disponible.

ÉLECTRIQUE
Ne vainquez pas le but de sécurité de la prise de courant de pouvoir de bases.
La corde de pouvoir devrait être mise en déroute pour qu'ils ne seront pas
probablement marchés sur ou pincés par les articles placés sur ou contre eux.

ENTRETIEN
N'essayez pas d'assurer l'entretien de cette unité vous-même. En s'ouvrant ou le
fait d'enlever le haut, le côté et les couvertures arrière vous exposeront aux
voltages dangereux ou à d'autres hasards.

1.1.3. SAFTY BERÜCKSICHTIGUNGEN

W A R N U N G

ELEKTROSCHOCKGEFAHR

WASSER UND FEUCHTIGKEIT
Um eine Brand- oder Elektroschockgefahr weitgehend auszuschließen, Gerät
nicht Regen oder Feuchtigkeit aussetzen. Gerät nicht in der Nähe von Bade­oder Waschwannen, Wasch- oder Spülbecken, feuchten Kellern oder
Schwimmbecken betreiben.

STABILITÄT
Das Gerät nicht auf wacklige Karren, Ständer, Halterungen oder Tische stellen,
da es herunterfallen und Verletzungen verursachen könnte.

BELÜFTUNG
Vordere und hintere Belüftungsöffnungen nicht versperren. Das Gerät muss
ausreichend be- und entlüftet werden können, damit es sich nicht während des
Betriebs überhitzt. Daher darf das Gerät nicht in geschlossenen Räumen
aufgestellt werden, in denen keine ausreichende Be- und Entlüftung
gewährleistet ist.

STROMVERSORGUNG
Nicht den Schukostecker modifizieren. Das Stromkabel sollte so verlegt werden,
dass es nicht durch Auftreten oder durch spitze oder scharfe Gegenstände
beschädigt werden kann.

WARTUNG
Das Gerät nicht eigenmächtig warten. Durch das Öffnen des Geräts (Abziehen
der oberen, seitlichen und hinteren Abdeckung) setzen Sie sich
lebensgefährlichen Spannungen aus.

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PRO Q Installation and User’s Manual

GEFAHR DES STROMSCHLAGS

NICHT ÖFFNEN

PRO Q Installation and User’s

System Requirements

32/64

Mac OS X 10.4 or higher.

one available PCI

Apple Mac Pro with one available PCI

Windows compatible PC

(to download drivers and utilities).

Technical Support

If the product requires service, please contact Dulce Systems’ Technical Support

and obtain an RMA number. Ship the product properly packaged to:

620

Chatsworth, CA 91311

Manual

1.1.4. CONSIDERACIONES DE SEGURIDAD

ADVERTENCIA

AGUA Y HUMEDAD
Para reducir el riesgo de fuego o electrochoque, no exponga la unidad para
llover o humedad. No haga funcionar la unidad cerca del agua – como; bañera,
lavatorio, fregadero o tina de lavandería, sótano mojado o cerca de una piscina.

ESTABILIDAD
No coloque esta unidad en un carro inestable, soporte, soporte o mesa. La
unidad puede caerse, causando la herida seria.

VENTILACIÓN
No bloquee delantero y críe la ventilación. El corriente de aire apropiado es
requerido asegurar la operación confiable y previene la unidad de sobre la
calefacción. La unidad no puede colocado en un espacio incluido donde ninguna
ventilación o en suficiente está disponible.

ELÉCTRICO
No derrote el objetivo de seguridad del enchufe de poder que da buenos
conocimientos. La cuerda de poder debería ser derrotada de modo que ellos
probablemente no sean andados en o pellizcados por artículos colocados sobre
o contra ellos.

REVISIÓN
No intente atender esta unidad usted mismo. Abriéndose o quitar la cumbre, el
lado y las tapas traseras le expondrán a voltajes peligrosos u otros riesgos.

1.2.

Operating Systems:

•

Windows XP / Vista

•

•

Apple G5 with

•

•

•

Internet connection

1.3.

Phone

FAX

E-mail

Web

-bit / Server.

-e x8 slot.

-e x8 slot.

with one available PCI-e x8 slot.

818-435-6007
818-576-0324

[e-mail]

www.dulcesystems.com

Dulce Systems

Attn: RMA

9

Topanga Canyon Place,

Suite E

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PRO Q Installation and User’s Manual

PRO Q Installation and User’s

Manual

2. Getting Started

The PRO Q comes pre-assembled and ready for use, just install the drives and
the supplied PCI-e (PCI-express) HBE (Host Bus Extender) for desktop or the
ExpressCard Adapter if using a laptop, connect the cables, install the software
driver and RAID Console. If you are using a Mac, you are good to go, by default
the unit is pre-formatted for Mac OS X operation. For Windows, a small format
procedure is needed.

2.1. Packaging

Please do not discard the boxes and packing materials in case you
might need to reuse them later. Always ship the product in its original
packaging. Improperly packaged products will be subjected to shipping
damage, for which you will be liable for the repair.

2.2. Check List

• Installation and User’s Manual

• Power Cord (North America user only)

• A 4 Disk Modules generation 2 system enclosure

• 4 generation 2 Disk Modules

• A PCI-e x8 Host Bus Extender card or optional ExpressCard Adapter

• A 1-meter PCI-e x8 Extender Cable (3, 7 and 10-meters optional)

or optional 1-meter PCI-e x1 Extender Cable

3. Overview

3.1. Removing the Disk Retainer

The Disk Retainer can be easily removed to access the Disk Modules. The
retainer is secured by a lock pin, pull the lock pin down to unlock, title retainer
forward and remove.

Pull Lock Pin Down

3.2. Disk Enclosure & Disk Module

The disk enclosure has stand alone self-monitoring features. It monitors
temperature and fan continuously. Should the temperature exceed a safe
operating range or the fan spin below a preset minimum, the alarms will be
triggered. A red indicator light will come on plus an audible alarm will sound.

Audible Alarm can be muted by pressing the Reset Alarm button. The red
indicator remains on until the condition is corrected.

Disk Module

Remove
Disk
Retainer to
access.

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PRO Q Installation and User’s Manual

1

2

3

PRO Q Installation and User’s

Please follow these few steps to install the

minutes to complete.

Host Bus Extender or ExpressCard Adapte

Uplink cable

Installation

is normally

formatted for Apple Mac OS X. After the driver installation step

PRO Q

Windows operation will require a format/partition process. The

configured in RA

simply run the Windows Disk Management utility to prepare the RAID

Disk Module Installation

. Install each marked Disk Module into the slot

Install the Disk Retai

Manual

his process typically takes

mode and

will appear on the desktop ready for use.

PRO Q

fter the driver installation,

3.3. Front, back and adapters

Front and Rear Views

Removable
Disk
Modules

4

Alarm Reset
Fan
Temp

Power Plug

power is remotely
controlled by computer

Host Bus Extender Card for desktop

Link Status:

Config

Switches

PressCard 34 Adapter for laptop

Cable Installed
Power On
4 or 8 Lane

4. Installation

about 20

Overview of installation:

•

Disk Module Installation

•

Enclosure
Cooling Fan

Uplink Config
Switches

Uplink Port x8

Uplink Port x1

Power Supply
Cooling Fan

•

Connections of

•

Driver Installation

•

RAID Console

The PRO Q
pre­and a reboot, the

ship already pre-

for Windows usage.

to the Drive Enclosure

shipped pre-configured in RAID 5

icon

4.1.

Remove the Disk Retainer
indicated.

Uplink Port x8

ner.

PRO Q. T

r installation

ID 5. A

Uplink Port x1

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