Dulce Systems PRO FC User Manual

Designed for Video Editing

and

Content Creation Professionals

PRO FC

Installation and User’s Manual

Document 900-0011-0 v1.2

PRO FC Installation and User’s Manual

Table of Content

PRO FC Installation and User’s Manual

1. Introduction .................................................................................................... 3

1.1. Safety Considerations .............................................................................. 4

1.1.1. SAFETY CONSIDERATIONS ........................................................... 4

1.1.2. CONSIDÉRATIONS DE SÉCURITÉ ................................................. 5

1.1.3. SAFTY BERÜCKSICHTIGUNGEN ................................................... 6

1.1.4. CONSIDERACIONES DE SEGURIDAD ........................................... 7

1.2. System Requirements ............................................................................. 8

1.3. Technical Support .................................................................................... 8

2. Getting Started ............................................................................................... 9

2.1. Packaging ................................................................................................ 9

2.2. Check List ................................................................................................ 9

3. Overview ...................................................................................................... 10

3.1. The Bezel ............................................................................................... 10

3.2. Disk Modules, Indicators, Controls, Connections ................................... 10

4. Installation.................................................................................................... 12

4.1. Rackmount Installation .......................................................................... 12

4.2. Disk Module Installation ......................................................................... 13

4.3. FC Cable Installation ............................................................................. 14

4.4. Drivers ................................................................................................... 14

4.5. Ethernet Configuration ........................................................................... 14

4.6. RAID Manager Installation ..................................................................... 15

5. RAID Manager Operations........................................................................... 16

5.1. Start RAID Manager .............................................................................. 16

5.2. Connect RAID Manger to PRO FC ........................................................ 16

5.2.1. PRO FC Discovery .......................................................................... 16

5.2.2. Login ............................................................................................... 17

5.3. RAID System Information ...................................................................... 18

5.4. RAID Creation ........................................................................................ 20

5.5. RAID Deletion ........................................................................................ 23

5.6. Create >2TB RAID Set for Windows XP (32bit): .................................... 25

6. Alarm Conditions / Degraded RAID Set ....................................................... 26

6.1. Replacing a Disk Module ....................................................................... 27

7. Formatting and Partitioning .......................................................................... 28

7.1. Apple OS X Formatting .......................................................................... 28

7.1.1. Erase an existing partition ............................................................... 28

7.1.2. Create a new partition ..................................................................... 29

7.2. Windows XP / Vista Formatting ............................................................. 30

8. RAID Level Descriptions .............................................................................. 32

9. Product Registration .................................................................................... 34

1. Introduction

We appreciate your purchase of this product from Dulce Systems. You have
everything you need to quickly and easily connect the storage unit to your editing
computer. You are a short time way from your next blockbuster creation.

This Installation and User’s Manual is intended to streamline the process of
getting your RAID storage system up and running so you can get to work quickly.

For most typical video editing storage requirements, we have preconfigured the
PRO FC for a much more streamlined installation. Refer to the Pre-configuration
Sheet for the exact pre-configuration of your PRO FC, the default configured is
for RAID 5 (efficient protection mode) and pre-formatted for Mac OS X. Just
simply follow the installation steps outlined in this manual, and you will up and
running in no time. For Windows operation, a short format process will be
required.

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PRO FC Installation and User’s Manual

RISK OF ELECTRIC SHOCK

DO NOT OPEN

PRO FC Installation and User’s Manual

RISQUE DE DÉCHARGE ÉLECTRIQUE

N'OUVRIR PAS

1.1. Safety Considerations

1.1.1. SAFETY CONSIDERATIONS

W A R N I N G

WATER AND MOISTURE
To reduce the risk of fire or electrical shock, do not expose unit to rain or
moisture. Do not operate unit near water – such as: bathtub, washbowl, kitchen
sink or laundry tub, wet basement, or near a swimming pool.

STABILITY
Do not place this unit on an unstable cart, stand, bracket, or table. Unit may fall,
causing serious injury.

VENTILATION
Do not block front and rear ventilation. Proper airflow is required to ensure
reliable operation and prevents unit from over heating. Do not place unit in an
enclosed space where no or insufficient ventilation is available.

ELECTRICAL
Do not defeat the safety purpose of the grounding power plug. The power cord
should be routed so that it is not likely to be walked on or pinched by items
placed upon or against them.

SERVICING
Do not attempt to service this unit yourself. Opening or removing the top, side
and rear covers will expose you to dangerous voltages or other hazards.

1.1.2. CONSIDÉRATIONS DE SÉCURITÉ

AVERTISSEMENT

EAU ET HUMIDITÉ
Pour réduire le risque de feu ou de choc électrique, n'exposez pas d'unité pour
pleuvoir ou l'humidité. Ne faites pas marcher d'unité près de l'eau – comme; la
baignoire, la cuvette, l'évier ou la cuve de blanchisserie, la cave mouillée ou près
d'une piscine.

STABILITÉ
Ne placez pas cette unité sur un chariot instable, un éventaire, une parenthèse
ou une table. L'unité peut tomber, en provoquant la blessure sérieuse.

VENTILATION
Ne bloquez pas de devant et élevez la ventilation. L'écoulement d'air nécessaire
est tenu de garantir l'opération sûre et prévient l'unité de sur le chauffage. L'unité
ne peut pas placé dans un espace fermé où aucune ventilation ou dans suffisant
n'est disponible.

ÉLECTRIQUE
Ne vainquez pas le but de sécurité de la prise de courant de pouvoir de bases.
La corde de pouvoir devrait être mise en déroute pour qu'ils ne seront pas
probablement marchés sur ou pincés par les articles placés sur ou contre eux.

ENTRETIEN
N'essayez pas d'assurer l'entretien de cette unité vous-même. En s'ouvrant ou le
fait d'enlever le haut, le côté et les couvertures arrière vous exposeront aux
voltages dangereux ou à d'autres hasards.

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NICHT ÖFFNEN

PRO FC Installation and User’s Manual

GEFAHR DES STROMSCHLAGS

NICHT ÖFFNEN

1.1.3. SAFTY BERÜCKSICHTIGUNGEN

W A R N U N G

ELEKTROSCHOCKGEFAHR

WASSER UND FEUCHTIGKEIT
Um eine Brand- oder Elektroschockgefahr weitgehend auszuschließen, Gerät
nicht Regen oder Feuchtigkeit aussetzen. Gerät nicht in der Nähe von Bade­oder Waschwannen, Wasch- oder Spülbecken, feuchten Kellern oder
Schwimmbecken betreiben.

STABILITÄT
Das Gerät nicht auf wacklige Karren, Ständer, Halterungen oder Tische stellen,
da es herunterfallen und Verletzungen verursachen könnte.

BELÜFTUNG
Vordere und hintere Belüftungsöffnungen nicht versperren. Das Gerät muss
ausreichend be- und entlüftet werden können, damit es sich nicht während des
Betriebs überhitzt. Daher darf das Gerät nicht in geschlossenen Räumen
aufgestellt werden, in denen keine ausreichende Be- und Entlüftung
gewährleistet ist.

STROMVERSORGUNG
Nicht den Schukostecker modifizieren. Das Stromkabel sollte so verlegt werden,
dass es nicht durch Auftreten oder durch spitze oder scharfe Gegenstände
beschädigt werden kann.

WARTUNG
Das Gerät nicht eigenmächtig warten. Durch das Öffnen des Geräts (Abziehen
der oberen, seitlichen und hinteren Abdeckung) setzen Sie sich
lebensgefährlichen Spannungen aus.

1.1.4. CONSIDERACIONES DE SEGURIDAD

ADVERTENCIA

AGUA Y HUMEDAD
Para reducir el riesgo de fuego o electrochoque, no exponga la unidad para
llover o humedad. No haga funcionar la unidad cerca del agua – como; bañera,
lavatorio, fregadero o tina de lavandería, sótano mojado o cerca de una piscina.

ESTABILIDAD
No coloque esta unidad en un carro inestable, soporte, soporte o mesa. La
unidad puede caerse, causando la herida seria.

VENTILACIÓN
No bloquee delantero y críe la ventilación. El corriente de aire apropiado es
requerido asegurar la operación confiable y previene la unidad de sobre la
calefacción. La unidad no puede colocado en un espacio incluido donde ninguna
ventilación o en suficiente está disponible.

ELÉCTRICO
No derrote el objetivo de seguridad del enchufe de poder que da buenos
conocimientos. La cuerda de poder debería ser derrotada de modo que ellos
probablemente no sean andados en o pellizcados por artículos colocados sobre
o contra ellos.

REVISIÓN
No intente atender esta unidad usted mismo. Abriéndose o quitar la cumbre, el
lado y las tapas traseras le expondrán a voltajes peligrosos u otros riesgos.

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PRO FC Installation and User’s Manual

System Requirements

/ Vista

Mac OS X 10.4 or higher.

Apple Power Mac G5

2 or 4Gb Fibre Channel Port with optical LC connection.

Technical Support

Phone

mail

Web

If the product requires service, please contact Dulce

and obtain an RMA number. Ship the product properly packaged to:

Systems’ Technical Support

PRO FC Installation and User’s Manual

1.2.

•

Windows XP

•

•

compatible PC.

•

1.3.

/ Server / 2000 / 32 & 64-bit.

, Mac Pro, Windows

818-435-6007

FAX

E-

[e-mail]

www.dulcesystems.com

9620 Topanga Canyon Place,

Chatsworth, CA 91311

818-576-0324

Dulce Systems

Attn: RMA

Suite E

2. Getting Started

The PRO FC comes pre-assembled and almost ready for use, just install the
Disk Modules, attach the Fibre Channel to the computer or the switch, and install
the JAVA RAID Manager. If you are using a Mac, you are good to go, by default
the unit is pre-formatted for Mac OS X operation. For Windows, a small format
procedure is needed.

2.1. Packaging

Please do not discard the boxes and packing materials in case you
might need to reuse them later. Always ship the product in its original
packaging. Improperly packaged products will be subjected to shipping
damage, for which you will be liable for the repair.

2.2. Check List

• Installation and User’s Manual.

• Power Cord (North America user only).

• Set of keys.

• 3u 19” rackmount 16 disk bay system enclosure.

• 16 Disk Modules.

• One Ethernet Cable.

• One 3-meter LC to LC optical Fibre Channel cable.

• One SFP Optical Transceiver.

• Rackmount rails (optional)

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3. Overview

Key Lock

PRO FC Installation and User’s Manual

3.1. The Bezel

The front bezel can be easily removed to access the Disk Modules. The bezel is
held on by four snap pins located at each of the four corners.

Use both hands, push from behind the left and right side of the bezel. Access
through the rack mount handles.

Front view with bezel removed

Mute Button, Fan Alarm, Temp Alarm

Drive Bays

3.2. Disk Modules, Indicators, Controls, Connections

Disk Module

Power (white)

Activity (blue)

Back view

Removable Cooling Fans

Power

Supply.

Optional

Dual

Redundant

Ports: Expander, FC, Ethernet Management

Status: Power, FC Activities, Fault, Alarm Reset, HDD, Ready

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4. Installation

Please follow these few steps to install the

minutes to complete.

Rackmount installation

Disk Module Installation

ation

Ethernet Configuration

Installation

PRO

formatted for Apple Mac OS X.

for your exact configuration.

Windows operation will require a format/partition process. The

already pre

Windows Disk Management utility to prepare the RAID for Windows

Rackmount Installation

can be rackmounte

An optional rackmount kit is available for 24”

Mount the left and right rails to the rack, ensure sufficient 3u space is available.

right sliders on the PRO FC

FC loaded with Disk Modules will be

to the rack before installing the drives will make it easier.

carefully on the rack by aligning the sliders in the rails.

his process typically takes

5

configuration Sheet

imply run the

d to a standard 19” rack. 3u height space is

heavy, install the PRO

PRO FC Installation and User’s Manual

Slider

about 30

Overview of installation:

•

•

•

FC Cable Install

•

•

RAID Manager

By default, the
pre-

FC is shipped

usage.

4.1.

The PRO FC
required.

Adjust depth as required.

Mount the left and

The PRO
FC
the PRO FC

PRO FC. T

FC is shipped pre-configured in RAID

Check the Pre-

-configured in RAID 5. S

to 30” depths.

.

mode and

PRO

Install

Rail mounted

to rack.

4.2. Disk Module Installation

Remove the front bezel. Install each marked Disk Module into the slot indicated.
Pull the lock of the Disk Module left to open the latch. Insert into slot until latch
begins to close, close latch to lock Disk Module into place.

DO NOT ship the PRO FC with the Disk Modules installed, the Disk
Modules MUST be packaged separately in a single or multi-pack to
properly protect them during shipment.

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PRO FC Installation and User’s Manual

RAID Manager

lease visit our web site and download the

rom:

Start the install program from the Downloads

download completes.

Save the install.exe on the desktop then run it after download is

Mac screen shot shown. Windows will be similar.

reen prompts to complete the installation. See next section for

RAID Manager operational instructions.

PRO FC Installation and User’s Manual

based RAID Manager to configure and manage the

RAID Manager Installer.

www.dulcesystems.com/download

folder on the dock

4.3. FC Cable Installation

Install the SFP into one of the FC ports in the rear of the PRO FC, then install the
LC to LC optical Fibre Channel Cable in to the SFP, connect the other end to
your FC HBA in the computer or the FC switch.

SFP ­Remove the
protective covering.
Insert into FC port
label up.

LC to LC cable ­Remove the protective
tip covering. Insert into
SFP.

4.4. Drivers

Drivers are not needed to operate the PRO FC. But the Fibre Channel adapter
the PRO FC connects to will need drivers, please refer to the requirements of the
adapter.

4.5. Ethernet Configuration

The PRO FC uses the built-in Ethernet port for RAID management, connect the
PRO FC to your existing network.

4.6.

The PRO FC uses a Java
RAID. P

Download F

complete.

Follow the on sc

Installation

.

after

The PRO FC will use the network DHCP for automatic IP Address assignment if
this is enabled on your network, otherwise the PRO FC defaults to the static IP
address below. After connection is made, the default static IP Address can be
changed at RAID Manager > Administration > IP Connection.

Auto Assign (DHCP) or 169.254.32.10

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Operations

Start RAID

Start the RAID Manger from the RAID Manger folder.

older

Programs menu > RAID Manger folder

Connect RAID Manger to PRO FC

PRO FC Discovery

RAID Manager needs to know the IP Address of the PRO FC, use the Search or

Advanced method to auto discover or use Manual if you know the IP Address.

d use the Advanced method due to the security nature of

the Mac operating system. Windows and Mac users with root user access can

root user.

Normal Mac

users use

Advanced.

PRO FC Installation and User’s Manual

5. RAID Manager

5.1.

Applications f

All

5.2.

5.2.1.

Normal Mac users shoul

use Search.

Manager

> RAID Manager folder

Normal Mac

Advanced / Search method could take up to 5 minutes to cover the entire search
range. This operation is only needed to be performed once, after discovery the
RAID Manager will remember the IP Address.

The Systems Found list will show the discovered PRO FCs. Double click on an
entry to start the login.

user.

5.2.2. Login

Username: admin

Password: admin

Windows
and Mac

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PRO FC Installation and User’s Manual

5.3. RAID System Information

The System Information screen (under the Monitoring menu) provides a quick
overview of the PRO FC configuration. It shows the status and configuration of
the physical drives connected, the RAID setup and the Volumes assigned under
each RAID.

(Page left blank intentionally)

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5.4. RAID Creation

PRO FC Installation and User’s Manual

A new PRO FC is normally pre-configured and formatted, you might not need to
go through this process, check the Pre-Configuration sheet that came with the
PRO FC for details.

If you are changing the RAID configuration, you will need to 1st delete the RAID
then create a new RAID, see the Delete RAID section in this manual.

Creating a RAID set is easy; 1st create a RAID set of your choice with the disk
drives attached. 2nd create a Logical Volume under the new RAID set.

Click on the RAID menu and select Create. Select your desired options and click
Next. A number of preset RAID Profile is provided.

The Media Server – No Init profile will give you instant RAID availability, no need
to wait for long RAID format.

Check the Use All Disks or individually select each disk for the RAID.

Enter a name for the RAID and Logical Volume, they are only used within RAID
Manager, this is not a name you will see in your operating system.

You can use ‘Dulce RAID’ for the RAID name and ‘Dulce Volume’ for the Volume
name.

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Enter the desired Capacity for the Logical Volume, then lastly click on Create.

PRO FC Installation and User’s Manual

5.5. RAID Deletion

Deleting a Logical Volume and RAID will destroy all data.

1st: Delete the Logical Volume, from the Logical Volume menu select Modify.

Attach the PRO FC to your computer. You would see the PRO FC as an
available disk in the format utility of your operating system.

On left side, expand the RAID to expose the Logical Volume under it. Click on
the Logical Volume to select it, click on Delete.

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2nd: Delete the RAID, from the RAID menu select Modify.

PRO FC Installation and User’s Manual

On the left side, click on the RAID to select it, then Delete.

5.6. Create >2TB RAID Set for Windows XP (32bit):

This only applies to Windows XP (32 bit) where it has a 2TB disk size limitation.

Create a RAID of your choice with the number of desired disk drives, then create
multiple Logical Volumes of 2TB size. This will present to Windows XP as
several disks of 2TB sizes. Use Windows Disk Manager to Span them together
(not Stripe) to create one drive letter of the sum of all the <=2TB sized disks.

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PRO FC Installation and User’s Manual

6. Alarm Conditions / Degraded RAID Set

There are several possible sources for alarms, the front indicators and the RAID
Management will provide the details of the alarm.

Mute Alarm:

1) Alarm Reset button in the
rear of unit.

Enclosure Alarm

• Temperature (enclosure detected

over heating condition)

• Fan (enclosure cooling fan not

operational, could lead to over heating)

2) Reset button at the top front left of
unit.

3) RAID Manager GUI.

RAID Alarm

• Degraded RAID Set (one or more

drives not detected or down)

• Temperature (RAID Controller

detected over heating)

RAID Manager > Monitoring > Enclosure Front/Back View. Double click on the
yellow bell.

The Event Viewer screen provides a log of events which triggered the alarm. To
view it, from the Monitoring menu, click on Event Viewer.

6.1. Replacing a Disk Module

A defective Disk Module can be easily replaced. Hot swapping is allowed without
interruption to your workflow if the RAID is operating in one of the drive
redundant RAID mode (1,5,6).

In a redundant RAID mode, rebuild will start automatically after replacement of a
defective module.

• Pull the lock left to unlock the latch.

• Pull latch forward and right to move the module out.

The RAID rebuild will consume some processing power from the overall
operation speed of the PRO FC, the rebuild can be suspended during time
sensitive operations.

From RAID Manager, click on RAID > Modify. Select the RAID on the left side,
then click on Stop Rebuild at the lower right.

The audible alarm will sound, follow the Alarm Condition / Mute Alarm to handle
it.

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Formatting and Partitioning

Apple OS X

are shipped pre

appear on the desktop after driver installation and reboot.

Should it be necessary to re

Apple Disk Utility.

To start Disk Utility, move pointer to upper left corner of screen, click on Go then

ocate and launch Disk Utility.

existing partition

Select the RAID on left, click on Partition tab, select Free Space. Click on

X, the RAID will

format and partition the RAID, use the

PRO FC Installation and User’s Manual

7.

7.1.

The PRO FC

click on Utilities. L

7.1.1. Erase an

Partition on lower right.

Formatting

-configured for Mac OS

-

7.1.2. Create a new partition

Select Dulce on the left side drive list, click on Partition tab, change Volume
Scheme to 1 Partition, change Name as desired, click on Partition on lower right.

The drive will appear on the desktop after successful completion of the Partition.

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7.2. Windows XP / Vista Formatting

PRO FC Installation and User’s Manual

Start Disk Management (can be found at Control Panel > System and
Maintenance > Administrative Tools > Computer Management. Under
Storage.)

If the RAID shows up as Unknown / Not Initialized, right click on the disk and
Initialize it.

If the drive is larger than 2TB, if using Vista, right click over the disk and Convert
to GPT Disk. Windows XP 32 bit does not support larger than 2TB capacity.
Configure with multiple capacities of 2TB or less.

Right click the Unallocated segment and select New Simple Volume. Enter the
desired Volume Size, assign the desired Drive Letter or Path, check Perform a
Quick Format at the Format Partition screen.

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8. RAID Level Descriptions

Although the RAID Controller supports a large variety of RAID Levels, RAID 0 or
RAID 3 are most commonly used for video and content creation purpose.

RAID
Level

JBOD

RAID

Spare

Description Advantage Disadvantage Ideal for

No disk

0 Striping.

Highest

performance.

redundancy, one

drive failure will

lose all data.

Less cost efficient

1 Mirroring.

Highest

redundancy.

for redundancy,

loses ½ disk

capacity.

Efficient drive

redundancy, 1

drive used for

parity.

Efficient drive

redundancy,

parity distributed

to all drives.

Double drive

redundancy, 2

drives used for

parity.

Loses 1 disk drive

capacity.

Loses 1 disk drive

capacity.

Loses 2 disk drive

capacity.

3

5

6

Striping with

a dedicated
parity drive.

Striping the

parity across

all drives.

Striping with

two

dedicated

parity drives.

Each drive can

Just a Bunch

of disks.

be accessed

individually from

operating

No redundancy.

system.

Loses another

+

A drive is set

aside as an

online hot

spare.

Automatic

rebuild of a

failed drive.

drive capacity. (In

addition to the

drive(s) needed for

the RAID level

selected.)

Highest

resolution HD,

2K, and

maximum

multiple

streams.

Data protection

is paramount,

maximum disk

failure

protection.

Well balanced

for video
requiring

performance

and

redundancy.

Well balanced

for file server

requiring

performance

and

redundancy.

Mission critical.

Audio

applications.

Minimizes

degraded RAID

level exposure

time.

9. Limited Warranty

WHAT THE WARRANTY COVERS

Dulce Systems warrants your product against any defect in material and workmanship and conforms to Dulce published
specifications under normal use.

WHAT THE WARRANTY DOES NOT COVER

The warranty does not cover equipment which has been damaged due to accident, misuse, abuse, fire, flood, "Acts of
God," or other contingencies beyond our control; use of incorrect line voltages; improper or insufficient ventilation; failure
to follow operating instructions; or improper or unauthorized repair; improperly packaged for shipping; packaged in non­approved shipping container; shipping damage.

The warranty is voided by removal or alteration of the product or parts identification labels.

Dulce has no liability for general, consequential, incidental or special damages. These include loss of recorded data, the
cost of recovery of lost data, lost profits and the cost of the installation or removal of any Products, the installation of
replacement Products, and any inspection, testing, or redesign caused by any defect or by the repair or replacement of
Products arising from a defect in any Product.

WHAT THE WARRANTY PERIOD IS

Dulce Systems warrants your PRO FC product for 36 months and if the product is registered with Dulce within 30 days of
purchase, we will extend the warranty for another 6 months totaling 42 months. We warrant the Duo for 36 months. The
warranty period begins at the date of shipment to the original end user, company or organization.

Our warranty applies to repaired or replaced Products for the balance of the applicable period of the original warranty or
ninety days from the date of shipment of a repaired or replaced Product, whichever is longer.

WHAT WE WILL DO TO CORRECT THE PROBLEM

We may elect which remedy or combination of remedies to provide at our sole discretion. We shall have a reasonable
time after determining that a defective Product exists to repair or replace a defective Product. Our replacement Product
under its limited warranty will be manufactured from new or reconditioned parts.

Your exclusive remedy for any defective Product is limited to the repair or replacement of the defective Product.

We will return the repaired or replacement Product to you prepaid using the same method of shipping (ex: overnight,
ground, 2nd day, …) as was shipped to us. If a more expedited return shipping method is required, extra charges might
apply at our discretion.

HOW YOU CAN GET SERVICE

Contact our Technical Support to obtain a RMA (Return Materials Authorization) number. The model number, serial
number, and description of the problem will be required. A valid proof of purchase might be required to further validate the
Products warranty eligibility, the valid proof of purchase document must show the product model, serial number, purchase
date, and supplier name. If the valid proof of purchase is not available, the original manufacturing date of the product will
be used to determine the warranty period.

No returns will be accepted without a RMA number. We reserve the right to refuse the delivery of the return.

You shall bear all shipping, packing and insurance costs and all other costs, excluding parts and labor, necessary to
effectuate repair or replacement under this warranty.

All products returned to us must be shipped in the original packaging or Dulce approved packaging. If you do not have the
original packaging, call us to request packaging. A nominal fee will be charged for the requested packaging and for
shipment. Ship the RMA to us pre-paid.

Products that are improperly packaged for shipping; packaged in a non-approved shipping container; or incur shipping
damages are not covered under warranty.

HOW STATE LAW RELATES TO WARRANTY

In the United States, some states do not allow exclusion or limitation of incidental or consequential damages, so the
limitations above may not apply to you. This warranty gives you specific legal rights and you may also have other rights
which vary from state to state.

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PRO FC Installation and User’s Manual

10. Product Registration

PRO FC Installation and User’s Manual

R E G I S T E R N O W

ADDS 6 MONTHS

Register your product within 30 days of purchase

and extend your warranty by another 6 months.

1 minute = 6 months

It will take only one minute to register and you’ll get 6 months in return!

By registering your PRO FC, the standard 36 months warranty will be extended
for another 6 months. That’s a total of 42 months (3 years and 6 months
warranty.) The longest warranty in the industry!

Please visit our web site and register online.

www.dulcesystems.com/register

A valid proof of purchase might be required to further validate the Products warranty eligibility, the
valid proof of purchase document must show the product model, serial number, purchase date,
and supplier name. If the valid proof of purchase is not available, the original manufacturing date
of the product will be used to determine the warranty period.

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PRO FC Installation and User’s Manual

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