Dual Electronics Corporation
21318 64th Ave. South • Kent, WA 98032 U.S.A. • Toll Free: 1-866-626-7863
www.dualav.com
EVOK0205-V02
Limited One-Year Warranty
This warranty gives you specific legal rights. You may 
also have other rights which vary from state to state.
Dual Electronics Corp. warrants this product to the 
original purchaser to be free from defects in material 
and workmanship, under normal conditions, for a 
period of one year from the date of the original 
purchase.
Dual Electronics Corp. agrees, at our option, during 
the warranty period, to repair any defect in material 
or workmanship or to furnish an equal new or 
renewed product in exchange without charges, 
subject to verification of the defect or malfunction and 
proof of the date of purchase.
During the One-Year Warranty Period: For One Year 
from the date of purchase, your product will be 
replaced with a new, renewed or comparable product 
(whichever is deemed necessary) if it becomes 
defective or inoperative. This is done without charge 
to you. Replacement products are warranted for the 
balance of the original warranty period.
Who is covered? This warranty is extended to the 
original retail purchaser for products purchased and 
used in the U.S.A.
What is covered? This warranty covers all defects in 
material and workmanship in this product. The 
following are not covered: installation/removal costs, 
damage resulting from accident, misuse, abuse, 
neglect, product modification, improper installation, 
incorrect line voltage, unauthorized repair or failure to 
follow instructions supplied with the product, or 
damage occurring during return shipment of the 
product.
What to do? 
If purchased within the USA:
1. Before you call for service, check your 
operating instruction booklet. A slight adjustment 
of any custom controls discussed in your 
instruction booklet may save you a service call.
2. If you require service during the warranty 
period, you must carefully pack the product 
(preferably in the original package) and ship it by 
prepaid transportation with proof of the purchase 
date from the retailer to the Return Center 
address listed below.
3. Please describe your problem in writing and 
include your name, a return UPS shipping 
address (P.O. Box not acceptable), and a daytime 
phone number with your shipment.
4. DUAL will pay the return shipping charges if 
the product is returned to an address within the 
48 contiguous states.
Dual Electronics Corp. 
Attn: Returns Center 
21318 64th Ave. South 
Kent, WA 98032 U.S.A. 
Toll Free: 1-866-626-7863
If purchased outside the USA:
Please return the unit to original place of purchase 
for warranty service.
Exclusion of Certain Damages: This warranty is 
exclusive and in lieu of any and all other warranties, 
expressed or implied, including without limitation the 
implied warranties of merchantability and fitness for 
a particular purpose and any obligation, liability, right, 
claim or remedy in contract or tort, whether or not 
arising from the company’s negligence, actual or 
imputed. No person or representative is authorized to 
assume for the company any other liability in 
connection with the sale of this product. In no event 
shall the company be liable for indirect, incidental or 
consequential damages.
®