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WARNIN G: This manual contains information on limitations regarding product use and
function and information on the limitations as to liability of the manufacturer. The entire
manual should be carefully read.
PC5502Z2
Instruction Manual
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Quick Reference - System Functions
The following chart lists the basic functions of your system and the keys to press for each function. Refer to the listed page number for more information.
NOTE: Some functions may not be available on your system. Ask your installer for
more information.
To do this: Press this: See page:
Arm system (Away):.......................... [access code], leave through entry/exit door 2
OR press (if enabled)
Arm system (Quick):.......................... (from Ready state) 3
Arm system (Stay):............................[access code], do not exit premises 2
OR press (if enabled)
Arm system (No Entry Delay):............ [access code] 3
Bypass zones: ................................... [two-digit zone number(s)], to exit 5
Disarm system: .................................[access code] 3
Exit premises when system armed:.... OR press (if enabled)
Program access codes ....................... refer to “Programming Access Codes” 5
Send Fire message: ........................... (press & hold for 2 seconds, if enabled) 4
Send Auxiliary message:.................... (press & hold for 2 seconds, if enabled) 4
Send Panic message:......................... (press & hold for 2 seconds, if enabled) 4
Silence intrusion alarm:.....................[access code] 4
Turn door chime on/off:...................... to toggle on or off 5
OR press (if enabled)
Turn on bypassed zones (if Stay armed): (if enabled) 2
View alarm memory:......................... 4
System Information
Fill out the following information for future reference and store this manual in a safe place.
Master Code: _______________________ Access Code: ___________________________
Zone 1: ____________________________ Zone 2: ________________________________
Entry Time:_________________________ Exit Time: ______________________________
Central Station Acct. #: ______________ Central Station Tel. #: ___________________
Installer: ___________________________ Installer Tel. #: __________________________
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Using the PC5502Z2
The PC5502Z2 keypad uses lights and sounds to indicate the status of your security system.
This manual describes the basic features of the keypad. Please review it thoroughly.
NOTE: A Trouble condition reduces the
security your system is designed to provide.
Call your installing company for service.
Alarms in memory: See “Disarming the System”.
Zones are bypassed: See “Bypassing Zones”.
Programming: The System light will flash
when you are programming access codes, or
performing other programming functions. If
someone is programming at another keypad,
the System light will turn ON to indicate that
the system is busy.
3. Number Pad
Use the number pad to enter your code, and
1. Zone Lights
Lights 1 and 2 show the status of zones 1
and 2 on your system. For example, these
lights will be on when the zones are open, or
when the zones are in alarm.
2. Status Lights
Ready Light
If the Ready light is ON, the system is ready
for arming. The system cannot be armed
unless the Ready light is ON.
Armed Light
If the Armed light is ON, the system has been
armed successfully.
System Light
If the System light is ON, one or more of
these conditions could be present on the system:
System troubles: If a trouble condition
occurs, the keypad will beep twice every 10
seconds until you press any key on the keypad.
to access system functions. To exit a function
and return to the Ready state, press . To
select a function press .
4. Function Buttons
If your installer has enabled them, you can
use the function buttons to access the stay
arm, away arm, door chime, sensor reset and
quick exit features. Press and hold the appropriate button for two seconds.
5. Emergency Keys
Press both * keys for two seconds to send
a FIRE message. Press both * keys for two
seconds to send an AUXILIARY message.
Press both * keys for two seconds to send
a PANIC message.
* IMPORTANT NOTE: The Fire, Auxiliary
and Panic keys will NOT function unless
programmed by the installer. If these
keys are in service, when you hold down
both keys for two seconds the keypad
sounder will beep, indicating that the
input has been accepted and sent.
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Turning on your system (Arming)
Before you arm your system, make sure the system is Ready:
• If the Ready light is ON, you can arm your system.
• If the System light is ON, check that no zones are bypassed unintentionally.
• If the Ready light is OFF, close all doors and windows and stop motion in all zones with
motion detectors.
• If the bell is sounding an alarm, the Ready light will be OFF and you will not be able to arm
your system.
Arming your security system – Stay and Away modes
Here are two basic methods for arming your security system. Use the Away arming method
when all occupants will be away from the premises. Use the Stay arming method when one or
more occupants will stay on the premises.
Away Arming:
When you arm your system using the Away arming method, both interior and border zones
will be active and will cause an alarm to sound when opened.
1. Check that your system is ready to be armed.
2. Enter your [access code]. As you enter each digit, the keypad sounder beeps. If you entered a
valid access code:
• The keypad sounder beeps quickly.
• The exit delay begins and the keypad beeps.
If you entered the access code incorrectly, the keypad sounder buzzes steadily for two seconds.
Re-enter your access code correctly.
3. Exit the premises through the entry/exit door. At the end of the exit delay, all keypad lights,
except the Armed light, turn OFF. The system is now armed.
NOTE: If the System light is ON, there may be one or more zones bypassed (i.e. not
armed), or a system trouble may be present. See “Bypassing Zones”. If you arm the system with a zone bypassed or a trouble present, your security protection is reduced.
Stay Arming:
Use the Stay arming method when you want to stay on the premises, but prevent unauthorized entry from outside the premises. The system will arm only the border zones and will
bypass the interior zones so that you will be free to move around inside.
1. Check that your system is ready to be armed.
2. Enter your [access code]. As you enter each digit, the keypad sounder beeps. If you entered a
valid access code:
• The keypad sounder beeps quickly.
• The Armed light comes ON.
If you entered the access code incorrectly, the keypad sounder buzzes steadily for two seconds.
Re-enter your access code correctly.
3. DO NOT exit the premises through the entry/exit door. The system will automatically bypass inte-
rior zones.
Arming bypassed zones
To fully arm the system when it has been armed in Stay mode:
1. Press (if enabled). The interior zones are now armed.
NOTE: This will not work if there are alarms in memory. Please see “Viewing Alarms in
Memory”.
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Exiting when system is armed
NOTE: You will not be able to enter areas protected by motion detectors, or open
doors or windows protected by door/window contacts. To access these areas, you must
enter your [access code] and disarm the system.
Arming your security system – other methods
Quick Arm
Your installer will tell you if Quick Arming has been enabled on your system. This is a fast way
to Away arm your system.
To quick arm:
1. Check that the system is ready to be armed.
2. Press . You do not need to enter your access code. The exit delay begins and the keypad
beeps.
3. Exit the premises through the entry/exit door.
At the end of the exit delay, all keypad lights, except the Armed light, turn OFF. The system is
now armed.
NOTE: Pressing will only arm the system. To disarm, you must enter a valid
[access code].
NOTE: This feature is not enabled on UL listed systems. See your Installer for more
information.
No Entry Arming
If you want to fully arm the system, and no one else will be entering, you can remove the entry
time from zones that normally have one. An entry through any zone will create an instant
alarm.
1. Check that your system is ready to be armed.
2. Press , then your [access code].
The Armed light will flash as a reminder that the system is armed and has no entry delay.
Exiting when system is armed
When the Quick Exit feature is enabled, pressing while the system is armed will provide a two minute window for you to exit the premises.
open and close the designated Entry/Exit door once.
will end the two minute quick exit delay. If the door is opened again, or if the door is not
closed after two minutes, or if another zone is opened, the panel will begin the entry delay.
Your installer will inform you if the Quick Exit feature has been enabled on your system.
During this time, you may only
Once the door is closed, the panel
Turning off your system (Disarming)
1. Enter the premises through the designated entry/exit door. The keypad beeps to indicate that
you must disarm the system.
NOTE: Entering by any other door will immediately cause an alarm.
2. Go to the keypad and enter your [access code]. You must enter a valid access code before the
entry time expires. If a valid access code is not entered during this time, the system will sound an
alarm.
As soon as the correct code is entered, the Armed light goes out and the keypad stops beeping.
If you entered the access code incorrectly, the keypad sounder buzzes steadily for two seconds.
Re-enter your access code correctly.
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3. If an alarm occurred during the last armed period, the System light will flash, and the lights for
the zones in alarm will flash.
What to do if your system has an alarm
WARNING: If you return to the premises and the bell or keypad buzzer is sounding an
alarm do not enter. Contact the local authorities from a nearby safe location.
A two-tone keypad buzzer sound or a steady bell indicates an intrusion alarm. If the bell is
ringing, you cannot silence it from the PC5502Z2 keypad. Contact your alarm system administrator for assistance.
To silence the keypad buzzer:
1. Enter your [access code].
2. If the alarm was unintentional, call your central station or local authorities immediately to avoid
an unnecessary response.
3. Check the alarm memory display to see which zone caused the alarm. Once the source of the
alarm has been corrected, the system will return to the Ready state.
Viewing Alarms in Memory
WARNING: If the alarm is not sounding, but there is an alarm in memory, it is possible
that an intruder may still be on the premises. Go to a nearby safe location and call the
local police to investigate.
If an alarm occurred while the system was armed, the System light and the zone light corresponding to the zone that caused the alarm will flash for 30 seconds after the system has been
disarmed.
The alarm memory is cleared each time the system is armed. Any alarms showing on the system have occurred only during the last armed period.
1. To cancel the alarm memory display, press during the 30-second display period.
2. After the 30-second period is over, the system will return to the Ready state, but the System light
will be ON. To view alarms in memory, press . The zone lights of the zones that were in
alarm and the System light will flash.
Calling for help
All keypads have three pairs of emergency keys. Using these keys you can send an immediate
Fire, Auxiliary or Panic message to your central station.
Press both * keys for two seconds to send a FIRE message.
Press both * keys for two seconds to send an AUXILIARY message.
Press both * keys for two seconds to send a PANIC message.
IMPORTANT NOTE: The Fire, Auxiliary and Panic keys will NOT function unless turned
ON by the installer. If your installer has turned these keys ON, and enabled audible
feedback, holding down the keys for two seconds will cause the keypad sounder to
beep indicating that the alarm input has been accepted and transmission to the central station is underway.
NOTE: In the U.S.A., do not program the Aux keys for use in medical emergencies as
per UL requirements.
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Turning the door chime on or off
Turning the door chime on or off
If your installer has enabled the door chime feature, your PC5502Z2 keypad will sound a tone
whenever designated doors or windows are opened or closed. Your installer has programmed
which doors and windows will activate the door chime.
1. Press to turn the door chime feature ON. The keypad will beep 3 times.
2. Press again to turn the door chime feature OFF. The keypad will sound one long beep.
Programming access codes
Your PC5502Z2 keypad has two 4-digit access codes. Your installer will give you the Master
code. The Master code can be used to arm and disarm the system, access system features, and
to program the regular access code. The regular access code can only be used to arm and disarm the system, and access system features.
To program the Master code, or the regular access code:
1. Press [current Master Code]
2. To program the Master code, press [1]. To program the regular access code, press [2]. Zone lights
1 or 2 will flash, depending on which code you have chosen to program.
3. Enter the new code. Access codes must have four digits. Enter digits 0 through 9 only.
CAUTION: Do not use obvious codes such as [1111] or [1234].
4. To exit access code programming, press .
5. Record your new codes on the “System Information” section in this booklet.
Bypassing zones
Use the zone bypassing feature when you will need access to a protected area while the system is armed, or when a zone is temporarily out of service, but you need to arm the system.
Bypassed zones will not be able to sound an alarm. Zones cannot be bypassed once the
system is armed. Bypassed zones are automatically cancelled each time the system is disarmed
and must be bypassed again before the next arming.
NOTE: For security reasons, your installer may program the system to prevent you
from bypassing certain zones.
Bypassing zones reduces your security protection. If you are bypassing a zone because
it is not working, call a service technician immediately so that the problem can be
resolved and your system returned to proper working order. Make sure that no zones
are unintentionally bypassed when arming your system.
1. Start with the system in the Ready state. Press .
2. Enter the number of the zone to be bypassed (1 or 2). When a zone is bypassed, the corre-
sponding zone light will turn ON.
3. If a zone is bypassed by mistake, enter that zone number again; the zone light will turn OFF, indi-
cating that the zone is not bypassed.
4. To exit bypassing mode and return to the Ready state, press .
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WARNING Please Read Carefully
Note to Installers
This warning contains vital information. As the only individual in contact with system users, it is your responsibility to bring each item in this warning to the attention
of the users of this system.
System Failures
This system has been care fully designed to be as effective as possible. There are
circumstances, however, involving fir e, bur glar y, or othe r type s of emergen cies
where it may not provide protection. Any alarm system of any type may be compromised deliberately or may fail to operate as expected for a variety of reasons . Some
but not all of these reasons may be:
■ Inadequate Installation
A security syst em must be install ed properly in order to provide adequate protection. Every installation should be evaluated by a security professional to ensure that
all access poi nts and areas are covered. Locks and latc hes on windows and doors
must be secu re and operate as intended. Windows, doors, walls, ceilings and other
building materials must be of sufficient strength and construction to provide the
level of protection expected. A reevaluation must be done du ring and after any construction ac tivity. An evaluation by the fire and/ or police departm ent is highly recommended if this service is available.
■ Criminal Knowledge
This system cont ains security featu res which were known to be effective at the time
of manufactur e. It is possible for person s with criminal intent to develop techniques
which reduce the effectiveness of these features. It is important that a security system be reviewed periodically to ensure that its features remain effective and that it
be updated or replaced if it is found that it does not provide the protection expected.
■ Access by Intruders
Intruders may enter through an unprotected access point, circumvent a sensing
device, evade detection by moving through an area of insuffici ent coverage, disconnect a warning device, or interfere with or prevent the proper operation of the system.
■ Power Failure
Control units, intrusion detectors, smoke detectors and many other security devices
require an adeq uate power supply for proper operation. If a device opera tes from
batteries, it is possible for th e batteries to fail. Even if the batteries have not fail ed,
they must be charged, in good condition and installed correctly. If a device oper ates
only by AC power, any interruption, however brief, will render that device inoperative while it does not have power. Power interruptions of any length are often
accompanied by voltage fluctuations which may damage electronic equipment such
as a security system. After a power interruption has occurred, immediately conduct
a complete s ystem test to ensure that the system operat es as intended.
■ Failure of Replaceable Batteries
This system’s wireless transmitt ers have been designed to provide several years of
battery life under normal conditions. The expected battery life is a function of the
device environment, usage and type. Ambient conditions such as high humidity,
high or low temperatures, or large temperature fluctuations may reduce the
expected battery life. Whi le each transmitting device has a low battery monitor
which identif ies when the batt eries need to be replaced, this monitor may fail to
operate as expected. Regul ar testing a nd maintenanc e will keep the system in good
operating con dition.
■ Compromise of Radio Frequency (Wireless) Devices
Signals may not reach the receiver under all circumstances which could include
metal objects placed on or near the radio path or deliberate jamming or othe r inadvertent radio signal interference.
■ System Users
A user may not be able to operate a panic or emergency switch possibly due to permanent or temporary physical disability, inability to reach the device in time, or
unfamiliari ty with the corr ect operation. It is important tha t all system users be
trained in the correct operation of the alar m system and that they kn ow how to
respond when the system indicates an alarm.
Digital Sec urity Controls Ltd. warr ants that fo r a period o f twelve months f rom the
date of purchase, the product shall be free of defects in materials and workmanship
under normal use and that in fulfilment of any breach of such warranty, Digital
Security Cont rols Ltd. shall, at its option, repair or replace the def ective equipment
upon return of the equipment to its repair depot. This warranty applies only to
defects in parts and workmanship and not to damage incurred in shipping or handling, or damage due to causes beyond the co ntrol of Digital Securi ty Controls Ltd.
such as lightning, excessive voltage, mechanical shock, water damage, or damage
arising out of abuse, alteration or improper application of the equipment.
The foregoing warranty shall apply only to the original buyer, and is and shall be
in lieu of any and all other warranties, whether expressed or implied and of all
other obligations or liabilities on the part of Digital Security Controls Ltd. This
©1999 Digital Security Controls Ltd. Printed in Canada 29004462 R001
■ Smoke Detectors
Smoke detectors t hat are a part of this system may not properly alert occupants of a
fire for a number of reasons, some of which follow. The smoke detectors may have
been improperly installed or positioned. Smoke may not be able to reach the smoke
detectors, such as when the f ire is in a chimney, walls or roofs, or on the other side
of closed doors. Smoke detectors may not detect smoke from fires on another level
of the residence or building.
Every fire is different in the amount of smoke produced and the rate of burning.
Smoke detectors can not sense all types of f ires equally well. Smoke detectors may
not provide timely warning of fires caused by carelessness or safety hazards such as
smoking in bed, violent explosions, escaping gas, improper storage of flammable
materials, overloade d electrical circuits, children playing with ma tches or arson.
Even if the smoke detector operates as intended, there may be circumstances when
there is insufficient warning to allow all occupants to escape in time to avoid injury
or death.
■ Motion Detectors
Motion detector s can only detect motion wi thin the designated areas as shown in
their respective installation instruction s. They cannot discriminate between intruders and intended occupants. Motion det ectors do not provide volumetric area protection. They have multiple beams of detection and motion can only be detected in
unobstructe d areas covered by t hese beams. They cannot d etect motion which
occurs behind walls, ceilings, floor, closed doors, glass partitions, glass doors or
windows. Any type of tampering whether intentional or unintentional such as
masking, painting, or spraying of any materi al on the l enses, mirr ors, windows or
any other part of the detection system will impair its proper operation.
Passive infrared mo tion detectors operate by sensing changes in temperature. However their effectiveness can be redu ced when the am bient temperature rises near or
above body temperature or if there are intentional or unintent ional sources of heat
in or near the detection area. Some of these heat sources could be heaters, radi ators,
stoves, barbeques, f ireplaces, sunligh t, steam vents, lighting and so on.
■ Warning Devices
Warning devices such as sirens, bells, horns, or strobes may not warn people or
waken someone sleeping if there is an intervening wall or door. If warning devices
are located on a different level of the residence or premise, then it is less likely tha t
the occupants will be alerted or awakened. Audible warning devices may be interfered with by other noise sources such as stereos, radios, televisions, air conditioners or other appliances, or passing traffic. Audible warning devices, however loud,
may not be heard by a hearing-impaired person.
■ Telephone Lines
If telephone lines are used to transmit alarms, they may be out of service or busy
for certain periods of t ime. Also an intruder may cut the teleph one line or defeat its
operation by more sophisticated means which may be difficult to detect.
■ Insufficient Time
There may be circumstances when the system will operate as intended, yet the
occupants will not be protected from the emergency due to their inability to
respond to the warnings in a timely manner. If the system is monitored, the
response may not occur in time to protect the occupants or their belongings.
■ Component Failure
Although every effor t has been made to make this system as reliable as possible,
the system may fail to function as intended due to the fai lure of a comp onent.
■ Inadequate Testing
Most problems that would prevent an alarm system from operating as intended ca n
be found by regular testing and maintenance. The complete system should be tested
weekly and immediately after a break-in, an attempted break-in, a fire, a storm, an
earthquake, an accident, or any kind of construction activity inside or outside the
premises. The testing should include all sensi ng devices, keypads, co nsoles, alar m
indicating devices and any other operational devices that are part of the sys tem.
■ Security and Insurance
Regardless of its capabilities, an alarm system is not a substitute for property or life
insurance. An alarm system also is not a substitute for property owners, renters, or
other occupants to act prudently to prevent or minimize the harmful effects of an
emergency situatio n.
warranty contains the entire warranty. Digital Security Controls Ltd. neither
assumes, nor authorizes any other person purporting to act on its behalf to modify
or to change this warranty, nor to assume for it any other warranty or liability concerning this product.
In no event shall Digital Security Controls Ltd. be liable for any direct or indirect
or consequential damages, loss of anticipated profits, loss of time or any other
losses incurred by the buyer in connection with the purchase, installation or operation or failure of this product.
Warning: Digital Security Controls Ltd. recommends that the entire system
be completely tested on a regular basis. However, despite frequent testing,
and due to, but not limited to, criminal tampering or electrical disruption, it
is possible for this product to fail to perform as expected.
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