DSC PC5005 User Manual
©2001 Digital Security Controls Ltd.
Printed in Canada 29005956 R001
Power 8
SECURITY SYSTEM
®
TM
WARNING
This manual contains information on limitations regarding product use
and function and information on the limitations as to liability of the manufacturer.
The entire manual should be carefully read.
User’s
Guide
PC5OO5 v3.2
Quick Reference Guide
The following chart lists the basic functions of your system alphabetically, and the keys to press for
each function. Refer to the listed page number for more information.
NOTE: Some functions may not be available on your system. Ask your installer for more
information.
To do this: Press this: See page:
Arm system (Away): ................................[access code], leave through entry/exit door 7
OR press (if enabled)
Arm system (No Entry Delay): .................. [access code] 9
Arm system (Quick, if enabled): ............... (from Ready state) 9
Arm system (Stay):................................... [access code], do not exit premises 8
OR press (if enabled)
Bypass zones: .......................................... [two-digit zone number(s)], to exit 15
Disarm system: ........................................[access code] 11
Exit premises when system armed: .......... OR press (if enabled) 11
Reset smoke detectors............................. OR press (if enabled) 12
Send Fire message:.................................. (press & hold for 2 seconds, if enabled) 14
Send Auxiliary message: .......................... (press & hold for 2 seconds, if enabled) 14
Send Panic message: ............................... (press & hold for 2 seconds, if enabled) 14
Set time and date:................................... [master code] 21
Silence fire alarm:....................................[access code] 12
Silence intrusion alarm: ........................... [access code] 13
Test system.............................................. [master code] 18
Turn door chime on/off:............................. to toggle on or off 19
OR press (if enabled)
Turn on bypassed zones (if Stay armed): .. OR press (if enabled) 9
View alarm memory: ............................... 13
View event buffer.................................... [master code], scroll to View Event Buffer 18
View troubles .......................................... 17
Away
Stay
Exit
Reset
Chime
Away
FCC Compliance Statement:
CAUTION: Changes or modifications not expressly approved by Digital
Security Controls Ltd. could void your authority to use this equipment.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Re-orient the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.
The user may find the following booklet prepared by the FCC useful: “How
to Identify and Resolve Radio/Television Interference Problems”. This booklet is available from the U.S. Government Printing Office, Washington D.C.
20402, Stock # 004-000-00345-4.
IMPORTANT INFORMATION
This equipment complies with Part 68 of the FCC Rules. On the side of
this equipment is a label that contains, among other information, the
FCC registration number of this equipment.
Notification to Telephone Company The customer shall notify the telephone company of the particular line to which the connection will be
made, and provide the FCC registration number and the ringer equivalence of the protective circuit.
FCC Registration Number: F53CAN-34330-AL-E
Ringer Equivalence Number: 0.1B
USOC Jack: RJ-31X
Telephone Connection Requirements Except for the telephone company
provided ringers, all connections to the telephone network shall be made
through standard plugs and telephone company provided jacks, or equivalent, in such a manner as to allow for easy, immediate disconnection of the
terminal equipment. Standard jacks shall be so arranged that, if the plug
connected thereto is withdrawn, no interference to the operation of the
equipment at the customer’s premises which remains connected to the telephone network shall occur by reason of such withdrawal.
Incidence of Harm Should terminal equipment or protective circuitry cause
harm to the telephone network, the telephone company shall, where practicable, notify the customer that temporary disconnection of service may be
required; however, where prior notice is not practicable, the telephone company may temporarily discontinue service if such action is deemed reasonable in the circumstances. In the case of such temporary discontinuance,
the telephone company shall promptly notify the customer and will be given
the opportunity to correct the situation.
Additional Telephone Company Information The security control panel
must be properly connected to the telephone line with a USOC RJ-31X telephone jack.
The FCC prohibits customer-provided terminal equipment be connected to
party lines or to be used in conjunction with coin telephone service. Interconnect rules may vary from state to state.
Changes in Telephone Company Equipment or Facilities The telephone
company may make changes in its communications facilities, equipment,
operations or procedures, where such actions are reasonably required and
proper in its business. Should any such changes render the customer’s terminal equipment incompatible with the telephone company facilities the
customer shall be given adequate notice to the effect modifications to maintain uninterrupted service.
Ringer Equivalence Number (REN) The REN is useful to determine the
quantity of devices that you may connect to your telephone line and still
have all of those devices ring when your telephone number is called. In
most, but not all areas, the sum of the RENs of all devices connected to one
line should not exceed five (5.0). To be certain of the number of devices that
you may connect to your line, you may want to contact your local telephone
company.
Equipment Maintenance Facility If you experience trouble with this telephone equipment, please contact the facility indicated below for information
on obtaining service or repairs. The telephone company may ask that you
disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning.
Digital Security Controls Ltd. 160 Washburn St., Lockport, NY 14094
The Load Number of this unit is 0.1B.
i
Table of Contents
Keypad Buttons & Lights 1
Displays (LCD Keypads): ........................................................................................................2
Status Lights (All Keypads): ...................................................................................................2
Number Pad (All Keypads): .................................................................................................. 2
Function Buttons (All Keypads): ........................................................................................... 2
Arrow Keys (LCD5500Z Keypad Only): ..................................................................................2
Emergency Keys (All Keypads): .............................................................................................. 2
Zone Lights (PC55XXZ Keypads): ..........................................................................................2
Function Indicators (LCD5501Z and PC55XXZ Keypads): ...................................................... 2
About This Guide 3
Introduction 4
How Your System Works ....................................................................................................... 4
IMPORTANT NOTICE ..............................................................................................................4
Fire Detection ........................................................................................................................ 5
Testing .................................................................................................................................. 5
Remote Monitoring ...............................................................................................................5
Maintenance .........................................................................................................................5
Arming and Disarming Your System 6
Getting Ready to Arm Your System .......................................................................................6
Arming Your System ..............................................................................................................7
Away Arming ........................................................................................................................7
Bell/Siren Sounds After Away Arming ....................................................................................8
Stay Arming ..........................................................................................................................8
Quick Arm ............................................................................................................................. 9
“No Entry Entry” Arming .......................................................................................................9
Automatic Arming ...............................................................................................................10
Quick Exit ............................................................................................................................11
Disarming Your Security System ........................................................................................... 11
Dealing With Alarms and Emergencies 12
Fire Alarms ..........................................................................................................................12
Intrusion (Burglary) Alarms ...................................................................................................13
Viewing Alarms in Memory .................................................................................................. 13
Calling for Help ...................................................................................................................14
Using Advanced Functions 15
Bypassing Zones ..................................................................................................................15
Recalling Bypassed Zones .....................................................................................................16
Bypass Groups .....................................................................................................................16
Identifying Trouble Conditions ............................................................................................. 17
Viewing the Event Buffer from an LCD5500Z Keypad .......................................................... 18
Testing Your System ............................................................................................................18
Allowing Computer Access to Your System ......................................................................... 19
Turning the Door Chime On or Off ......................................................................................19
ii
Customizing Your System 20
Programming Access Codes .................................................................................................20
Setting the Time and Date ................................................................................................... 21
Changing the LCD5500Z Display Language .........................................................................21
Changing LCD5500Z Display Brightness/Contrast ................................................................21
Changing Keypad Sounder Loudness ...................................................................................21
Fire Safety 22
Household Fire Safety Audit .................................................................................................22
Fire Escape Planning ............................................................................................................22
Glossary 23
System Information 25
For Service ...........................................................................................................................25
Access Codes ......................................................................................................................25
System Information .............................................................................................................25
Zone Information .................................................................................................................26
Index ....................................................................................................................................27
WARNING Please Read Carefully
Note to Installers
This warning contains vital information. As the only individual in contact with system users, it is your responsibility to bring each item in this warning to the attention
of the users of this system.
System Failures
This system has been carefully designed to be as effective as possible. There are circumstances, however, involving fire, burglary, or other types of emergencies where it
may not provide protection. Any alarm system of any type may be compromised
deliberately or may fail to operate as expected for a variety of reasons. Some but not
all of these reasons may be:
■ Inadequate Installation
A security system must be installed properly in order to provide adequate protection.
Every installation should be evaluated by a security professional to ensure that all
access points and areas are covered. Locks and latches on windows and doors must be
secure and operate as intended. Windows, doors, walls, ceilings and other building
materials must be of sufficient strength and construction to provide the level of protection expected. A reevaluation must be done during and after any construction
activity. An evaluation by the fire and/or police department is highly recommended if
this service is available.
■ Criminal Knowledge
This system contains security features which were known to be effective at the time
of manufacture. It is possible for persons with criminal intent to develop techniques
which reduce the effectiveness of these features. It is important that a security system
be reviewed periodically to ensure that its features remain effective and that it be
updated or replaced if it is found that it does not provide the protection expected.
■ Access by Intruders
Intruders may enter through an unprotected access point, circumvent a sensing
device, evade detection by moving through an area of insufficient coverage, disconnect a warning device, or interfere with or prevent the proper operation of the system.
■ Power Failure
Control units, intrusion detectors, smoke detectors and many other security devices
require an adequate power supply for proper operation. If a device operates from batteries, it is possible for the batteries to fail. Even if the batteries have not failed, they
must be charged, in good condition and installed correctly. If a device operates only
by AC power, any interruption, however brief, will render that device inoperative
while it does not have power. Power interruptions of any length are often accompanied by voltage fluctuations which may damage electronic equipment such as a security system. After a power interruption has occurred, immediately conduct a complete
system test to ensure that the system operates as intended.
■ Failure of Replaceable Batteries
This system’s wireless transmitters have been designed to provide several years of
battery life under normal conditions. The expected battery life is a function of the
device environment, usage and type. Ambient conditions such as high humidity, high
or low temperatures, or large temperature fluctuations may reduce the expected battery life. While each transmitting device has a low battery monitor which identifies
when the batteries need to be replaced, this monitor may fail to operate as expected.
Regular testing and maintenance will keep the system in good operating condition.
■ Compromise of Radio Frequency (Wireless) Devices
Signals may not reach the receiver under all circumstances which could include metal
objects placed on or near the radio path or deliberate jamming or other inadvertent
radio signal interference.
■ System Users
A user may not be able to operate a panic or emergency switch possibly due to permanent or temporary physical disability, inability to reach the device in time, or unfamiliarity with the correct operation. It is important that all system users be trained in the
correct operation of the alarm system and that they know how to respond when the
system indicates an alarm.
■ Smoke Detectors
Smoke detectors that are a part of this system may not properly alert occupants of a fire
for a number of reasons, some of which follow. The smoke detectors may have been
improperly installed or positioned. Smoke may not be able to reach the smoke detectors, such as when the fire is in a chimney, walls or roofs, or on the other side of closed
doors. Smoke detectors may not detect smoke from fires on another level of the residence or building.
Every fire is different in the amount of smoke produced and the rate of burning.
Smoke detectors cannot sense all types of fires equally well. Smoke detectors may
not provide timely warning of fires caused by carelessness or safety hazards such as
smoking in bed, violent explosions, escaping gas, improper storage of flammable
materials, overloaded electrical circuits, children playing with matches or arson.
Even if the smoke detector operates as intended, there may be circumstances when
there is insufficient warning to allow all occupants to escape in time to avoid injury or
death.
■ Motion Detectors
Motion detectors can only detect motion within the designated areas as shown in their
respective installation instructions. They cannot discriminate between intruders and
intended occupants. Motion detectors do not provide volumetric area protection.
They have multiple beams of detection and motion can only be detected in unobstructed areas covered by these beams. They cannot detect motion which occurs
behind walls, ceilings, floor, closed doors, glass partitions, glass doors or windows.
Any type of tampering whether intentional or unintentional such as masking, painting, or spraying of any material on the lenses, mirrors, windows or any other part of
the detection system will impair its proper operation.
Passive infrared motion detectors operate by sensing changes in temperature. However their effectiveness can be reduced when the ambient temperature rises near or
above body temperature or if there are intentional or unintentional sources of heat in
or near the detection area. Some of these heat sources could be heaters, radiators,
stoves, barbeques, fireplaces, sunlight, steam vents, lighting and so on.
■ Warning Devices
Warning devices such as sirens, bells, horns, or strobes may not warn people or
waken someone sleeping if there is an intervening wall or door. If warning devices
are located on a different level of the residence or premise, then it is less likely that
the occupants will be alerted or awakened. Audible warning devices may be interfered with by other noise sources such as stereos, radios, televisions, air conditioners
or other appliances, or passing traffic. Audible warning devices, however loud, may
not be heard by a hearing-impaired person.
■ Telephone Lines
If telephone lines are used to transmit alarms, they may be out of service or busy for
certain periods of time. Also an intruder may cut the telephone line or defeat its operation by more sophisticated means which may be difficult to detect.
■ Insufficient Time
There may be circumstances when the system will operate as intended, yet the occupants will not be protected from the emergency due to their inability to respond to the
warnings in a timely manner. If the system is monitored, the response may not occur
in time to protect the occupants or their belongings.
■ Component Failure
Although every effort has been made to make this system as reliable as possible, the
system may fail to function as intended due to the failure of a component.
■ Inadequate Testing
Most problems that would prevent an alarm system from operating as intended can be
found by regular testing and maintenance. The complete system should be tested
weekly and immediately after a break-in, an attempted break-in, a fire, a storm, an
earthquake, an accident, or any kind of construction activity inside or outside the premises. The testing should include all sensing devices, keypads, consoles, alarm indicating devices and any other operational devices that are part of the system.
■ Security and Insurance
Regardless of its capabilities, an alarm system is not a substitute for property or life
insurance. An alarm system also is not a substitute for property owners, renters, or
other occupants to act prudently to prevent or minimize the harmful effects of an
emergency situation.
Limited Warranty
Digital Security Controls Ltd. warrants the original purchaser that for a
period of twelve months from the date of purchase, the product shall be
free of defects in materials and workmanship under normal use. During
the warranty period, Digital Security Controls Ltd. shall, at its option,
repair or replace any defective product upon return of the product to its
factory, at no charge for labour and materials. Any replacement and/or
repaired parts are warranted for the remainder of the original warranty or
ninety (90) days, whichever is longer. The original purchaser must
promptly notify Digital Security Controls Ltd. in writing that there is
defect in material or workmanship, such written notice to be received in
all events prior to expiration of the warranty period. There is absolutely
no warranty on software and all software products are sold as a user
license under the terms of the software license agreement included with
the product. The Customer assumes all responsibility for the proper
selection, installation, operation and maintenance of any products purchased from DSC. Custom products are only warranted to the extent
that they do not function upon delivery. In such cases, DSC can replace
or credit at its option.
International Warranty
The warranty for international customers is the same as for any customer within Canada and the United States, with the exception that Digital Security Controls Ltd. shall not be responsible for any customs fees,
taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in question to the point of purchase. All authorized distributors and dealers
have a warranty program. Anyone returning goods to Digital Security
Controls Ltd. must first obtain an authorization number. Digital Security
Controls Ltd. will not accept any shipment whatsoever for which prior
authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship relating
to normal use. It does not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind, earthquake or
lightning;
• damage due to causes beyond the control of Digital Security Controls Ltd. such as excessive voltage, mechanical shock or water damage;
• damage caused by unauthorized attachment, alterations, modifications or foreign objects;
• damage caused by peripherals (unless such peripherals were supplied by Digital Security Controls Ltd.);
• defects caused by failure to provide a suitable installation environment for the products;
• damage caused by use of the products for purposes other than those
for which it was designed;
• damage from improper maintenance;
• damage arising out of any other abuse, mishandling or improper
application of the products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the following items
shall not be covered by Warranty: (i) freight cost to the repair centre; (ii)
products which are not identified with DSC's product label and lot number or serial number; (iii) products disassembled or repaired in such a
manner as to adversely affect performance or prevent adequate inspection or testing to verify any warranty claim. Access cards or tags
returned for replacement under warranty will be credited or replaced at
DSC's option. Products not covered by this warranty, or otherwise out of
warranty due to age, misuse, or damage shall be evaluated, and a repair
estimate shall be provided. No repair work will be performed until a
valid purchase order is received from the Customer and a Return Merchandise Authorisation number (RMA) is issued by DSC's Customer
Service.
Digital Security Controls Ltd.’s liability for failure to repair the product
under this warranty after a reasonable number of attempts will be limited
to a replacement of the product, as the exclusive remedy for breach of
warranty. Under no circumstances shall Digital Security Controls Ltd.
be liable for any special, incidental, or consequential damages based
upon breach of warranty, breach of contract, negligence, strict liability,
or any other legal theory. Such damages include, but are not limited to,
loss of profits, loss of the product or any associated equipment, cost of
capital, cost of substitute or replacement equipment, facilities or services, down time, purchaser’s time, the claims of third parties, including
customers, and injury to property. The laws of some jurisdictions limit
or do not allow the disclaimer of consequential damages. If the laws of
such a jurisdiction apply to any claim by or against DSC, the limitations
and disclaimers contained here shall be to the greatest extent permitted
by law. Some states do not allow the exclusion or limitation of incidental or consequential damages, so that the above may not apply to you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of any and
all other warranties, whether expressed or implied (including all implied
warranties of merchantability or fitness for a particular purpose) and of
all other obligations or liabilities on the part of Digital Security Controls
Ltd. Digital Security Controls Ltd. neither assumes responsibility for,
nor authorizes any other person purporting to act on its behalf to modify
or to change this warranty, nor to assume for it any other warranty or liability concerning this product. This disclaimer of warranties and limited
warranty are governed by the laws of the province of Ontario, Canada.
WARNING: Digital Security Controls Ltd. recommends that the entire
system be completely tested on a regular basis. However, despite frequent testing, and due to, but not limited to, criminal tampering or electrical disruption, it is possible for this product to fail to perform as
expected.
Out of Warranty Repairs
Digital Security Controls Ltd. will at its option repair or replace out-ofwarranty products which are returned to its factory according to the following conditions. Anyone returning goods to Digital Security Controls
Ltd. must first obtain an authorization number. Digital Security Controls
Ltd. will not accept any shipment whatsoever for which prior authorization has not been obtained.
Products which Digital Security Controls Ltd. determines to be repairable will be repaired and returned. A set fee which Digital Security Controls Ltd. has predetermined and which may be revised from time to
time, will be charged for each unit repaired.
Products which Digital Security Controls Ltd. determines not to be
repairable will be replaced by the nearest equivalent product available at
that time. The current market price of the replacement product will be
charged for each replacement unit.
Keypad Buttons & Lights
PC5508Z PC5516Z
LCD5500Z Keypad
LCD5501Z Keypad
PC5532Z (LED) Keypad
Your installer may have installed one
of these LED keypads if you have 16
or fewer zones on your system. These
keypads operate in the same way as
the PC5532 keypad.
2
➊ Displays (LCD Keypads):
Fixed Message Display (LCD5501Z Keypad)
Shows the status of your security system using an LCD
showing fixed words and numbers. The display is
described below.
Liquid Crystal Display (LCD5500Z Keypad)
The LCD shows prompts and system information on
two 16-character lines.
Press the keys on the number pad as
prompted by the LCD to view alarms or troubles, to
arm and disarm the system and to bypass zones.
➋ Status Lights (All Keypads):
Ready Light
If the Ready light is ON, the system is ready for arming. The system cannot be armed unless the Ready
light is ON (see “Getting Ready to Arm Your System”
on page 6).
Armed Light
If the Armed light is ON, the system has been armed
successfully.
Trouble Light
A flashing Trouble Light indicates AC Trouble. If the
Trouble light is ON, see “Identifying Trouble Condi-
tions” on page 17.
➌ Number Pad (All Keypads):
To select a function press . To exit a function and
return to the Ready state, press .
➍ Function Buttons (All Keypads):
If your installer has enabled them, you can use the
function buttons to access the Stay arm, Away arm,
door chime, sensor reset and quick exit features by
pressing and holding a button for two seconds. Refer
to the manual for more information on these features.
➎ Arrow Keys (LCD5500Z Keypad Only):
If “< >” appears, more information can be accessed
by using the keys. Press to see the previous function or item of information. Press to
advance the display to the next function or item of
information.
➏ Emergency Keys (All Keypads):
Press both * keys for two seconds to send a Fire
message. Press both * Keys for two seconds to
send an Auxiliary message. Press both * Keys for
two seconds to send a Panic message.
IMPORTANT: *(All Keypads) The Fire, Auxiliary
and Panic keys will NOT function unless programmed by the installer. If these keys are in service and the installer has enabled audible
feedback, holding down the key for two seconds
will cause the keypad sounder to beep indicating
that the input has been accepted and sent.
➐ Zone Lights (PC55XXZ Keypads):
The system uses the zone lights to indicate zone
alarms, troubles, alarms in memory, and to aid programming.
➑ Function Indicators (LCD5501Z and
PC55XXZ Keypads):
Memory
Upon disarming, if an alarm has occurred while the
system was armed, the Memory indicator will turn on
(See “Viewing Alarms in Memory” on page 13).
Bypass
If the Bypass indicator is ON, one or more zones are
bypassed (See “Bypassing Zones” on page 15).
Fire
If the Fire indicator is on, a fire alarm has occurred
(See “Fire Alarms” on page 12).
Program
The Program indicator will flash when you are programming access codes, or performing other programming functions. If someone is programming at
another keypad, the Program indicator will turn ON to
indicate that the system is busy.
IMPORTANT: Test system weekly and have any
system trouble conditions corrected by your
alarm installer.
27
Index
A
Access codes
adding 20
changing 20
defined 23
erasing 20
Master code 24
programming 20
Alarm
defined 23
false 12
fire 12
intrusion 13
memory 13
viewing 13
Arming
automatic 10
away 7
getting ready 6
no entry delay 9
quick 9
stay 8
Automatic arming 10
Auxiliary keys 14
Away
arming 7
B
Bells
testing 18
Buttons on keypad 1
Bypass group 16
Bypassing zones 15
C
Central station 5
defined 23
Cleaning the system 5
Codes See Access codes
Computer access to system
19
D
Date
clearing display 21
setting 21
Detectors
defined 23
Disarming 11
Display
brightness 21
contrast 21
description 1
Door
chime 19
entry/exit 7, 23
Downloading 19
E
Emergency keys 14
Entry delay 11
defined 23
Entry/exit door
defined 23
Events
viewing 18
Exit
quick 11
Exit delay 7
defined 24
F
False alarm 12
Fire
alarm 12
detection 5
escape planning 22
keys 14
safety 22
Function buttons 1, 7, 9
K
Keypad
brightness 21
contrast 21
descriptions 1
language 21
sounder 21
L
Language 21
Lights on keypad 1
M
Maintenance of system 5
Master code 24
Monitoring station 5
P
Panic keys 14
Partition
defined 24
Problem, See Trouble
Programming
automatic arming 10
codes 20
time and date 21
Q
Quick
arming 9
exit 11
R
Ready light 6
Ready state 6
Remote monitoring 5
S
Secure system 6
Siren
testing 18
Stay
arming 8
System
arming 7
disarming 11
how it works 4
maintenance 5
securing 6
testing 5, 18
trouble 17
T
Testing 5
entire system 18
keypad sounder 18
siren 18
Time
clearing display 21
setting 21
Trouble
defined 24
messages 17
Turning off system
See Disarming
Turning on system
See Arming
V
Viewing
alarms 13
events 18
troubles 17
Z
Zones
bypassing 15
defined 24
testing 18
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