WARNING Please Read Carefully
Note to Installers
This warning contains vi tal infor mation. As the only individual in contact with system users, it is your
responsibility to bring each item in this warning to the attention of the users of this system.
System Failures
This system has been carefully designed to be as e ffective as possible. There are circu mstances, however,
involving fire , burglary, or other types of emergencies where it may not provide prote ction. Any alar m system of any type may be compromised deliberately or may fail to opera te as expected for a variety of reasons.
Some but not all of thes e reasons may be:
■ Inadequate Installation
A security system must be installed properly in order to provide adequate protection. Every i nstallation
should be evaluat ed by a secu rity profes sional to ensure that all access points an d areas are covered. Locks
and latches on windows and doors m ust be sec ure and op erate as i ntended. Windows, doors, walls, ceilings
and other building materials must be of sufficient strength and construction to provide the level of protection
expected. A reevaluation must be done during and after any construction activity. An evaluation by the fire
and/or police department is highly recommended if this ser vice is available.
■ Criminal Knowledge
This system co ntains security features which were known to be effective at the time of manufactu re. It is possible for persons with criminal intent to develop techniques which reduce the effectiveness of these features.
It is important that a security system be reviewed periodically to ensure that its features remain effective and
that it be updated or replaced if it is found that it does not provide the protection expected.
■ Access by Intruders
Intruders may enter through an unprotected acces s point, c ircumvent a sensing device , evade detection by
moving through an area of insufficient coverage, disconnect a warning device, or interfere with or prevent
the proper op eration of the system.
■ Power Failure
Control units, intrusion detectors, smoke detectors and many other security devices require an adequate
power supply for proper operation . If a device operates from batteries , it is pos sible for the batteries t o fail.
Even if the batt eries have not failed, they must be charged, in good condition and installed correctly. If a
device operates only by AC power, any inter ruption , however brief, will render that device inoperative while
it does not have power. Power inter ruptions of any length are often accompanied by voltage fluctuatio ns
which may damage electronic equipment such as a security system. After a power interruption has occurred,
immediately conduct a compl ete system test to ensure that the system oper ates as intended.
■ Failure of Replaceable Batteries
This system’s wireless transmitters have been designed to provide several years of battery life under normal
conditions. The expected battery life i s a function o f the device environment, usage a nd type. Ambient conditions such a s high humidity, high or low temperatures, or large temperature fluctuations may red uce the
expected battery life. While each tr ansmitting device has a low battery monitor which iden tifies when the
batteries nee d to be replaced, this monito r may fail to operate as expected. Regu lar testing and mainte nance
will keep the system in good operating condition.
■ Compromise of Radio Frequency (Wireless) Devices
Signals may not reach the receiver und er all circumstances which could include metal objects placed on or
near the radi o path or d eliberate ja mming or other inadvertent radio s ignal interference.
■ System Users
A user may not be able to operate a panic or emergency switch possibly due to permanent or temporary
physical disabili ty, inability to reach the d evice in time, or unfamiliari ty with the cor rect operat ion. It is
important that all system users be trained in the correct operation of the alarm system and that they know
how to respond when the system indicates an alarm.
■ Smoke Detectors
Smoke detectors that are a part of this system may not properly alert occupants of a fire for a number of reasons, some of which follow. The smoke detec tors may have been improperly installed or positioned. Smoke
may not be able t o reach the smoke dete ctors, such as when the fire is in a chimney, walls or roofs , or on the
other side of c losed doors. Smoke detectors may not detect smoke from f ires on ano ther level of the residence or building.
Every fire is different in the amount of smoke produced and the rate of burning. Smoke detectors cannot
sense all types of f ires eq ually well. Smoke detectors may not provide timely warning of fires caused by
carelessness or safety hazards suc h as smoking in bed, violen t explosions, escaping gas, improper storage of
flammable materials, overloaded electrical circuits, chil dren playing with matches or arson.
Even if the smoke detector operates as intended, there may be circumstances when there is insuff icient warning to allow all occupants to escape in time to avoid injury or death.
■ Motion Detectors
Motion detectors can only detect motion within t he designate d areas as shown in their respective insta llation
instructions. They cannot discriminate between intruders and intended occupants. Motion detectors do not
provide volumetric area pr otection. They have multip le beams of detection and motion can only be detected
in unobstructed areas covered by these beams. They cannot detect motion which occurs behind walls, ceilings, floor, closed doors, glass partitions, glass doors o r windows. Any type of t ampering whether intentional
or unintentional such as masking, painting, or spraying o f any material on the lenses, mir rors, windows or
any other part of the detection system will impair its proper operation.
Passive infr ared moti on de tect ors opera te by se nsin g changes in tempera ture . However their effectiven ess
can be reduced when the ambient t emperature rises near or a bove body temperature or if there are intention al
or unintentional sources of heat in or near the det ection area. Some of these heat sourc es could be heaters,
radiators, st oves, barbeques, firepl aces, sunlight, steam vents, lighting and so on.
■ Warning Devices
Warning devices such as sirens , bells, h orns, or strobes may not warn people or waken someone sl eeping if
there is an intervening wall or door. If warning devices are located on a different level of the residence or
premise, then it is less likely that the occupants w ill be alerted or awakened. Audible warning devices may be
interfered wit h by other noise sources such as ste reos, radios, televisions, air conditioners or other appliances, or passi ng tr aff ic. Audible war ning devices, however lo ud, may not be heard by a hearing-im pair ed
person.
■ Telephone Lines
If telephone lines are used to transmit alarms, they may be out of service or busy for certain periods of time.
Also an intruder may cut the te lephone line or defe at its op eration by mo re sophist icated mea ns which may
be difficult to dete ct.
■ Insufficient Time
There may be circumstances when the sy stem will operate as intended, yet the occupants will not be protected from the emergency due to their inability to respond to the warnings in a timely manner. If the system
is monitored, the response may not occur in time to protec t the occupants or their belongings.
■ Component Failure
Although every effort has been made to make this system as reliable as possible, the system may fail to function as intended due to the failure of a compo nent.
■ Inadequate Testing
Most problems that would prevent an alar m system from operating as inte nded can be found by regular testing and maintenance. The complete system shou ld be tested weekly and immediately after a break-in, an
attempted break-in, a fire, a storm, an earthquake, an accident, or any kind of construction activity insid e or
outside the premises. The testing should include all sensing devices, keypads, consoles, alarm indicating
devices and any other operational devices that are part of the system.
■ Security and Insurance
Regardless of its capabilities, an alarm system is not a substitute for property or life insurance. An alarm system also is not a substitute for property owners, renters, or other occupants to act prudently to prevent or
minimize the harmful effects of an emergency situation.
Limited Warranty
Digital Security Controls Ltd. warrants the original purchaser that for a period of twelve months from the
date of purchase, the product shall be free of defects in materials and workmanship under normal use. During the war ranty perio d, Digital Securi ty Control s Ltd. shal l, at its option, re pair or replace any defe ctive
product upon return of the product to its factory, at no charge for labour and materials. Any replacement and/
or repaired parts ar e warrante d for the remainder o f the original warranty or nine ty (90) days, whichever is
longer. The original owner must promptly notify Dig ital Securi ty Controls Ltd. in wri ting that there is defect
in material or workmanship , such wri tten notice to be re ceived in all events prior to expiration of the warranty period.
International Warranty
The warranty for international customers is the same as for any customer within Canada and the United
States, with the exception that Digital Security Controls Ltd. shall not be responsible for any custo ms fees,
taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in question to the point of purchase. All
authorized distributors and dealers have a warranty program. Anyone returning goods to Digital Security
Controls Ltd. must first obtain an authorization number. Digital Security Controls Ltd. will not accept any
shipment whatsoever for which prior authorization has no t been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship relating to normal use. It does not cover:
• damage incurred in sh ipping or handling;
• damage caused by disaster such as f ire, flood, wind, earthquake or lig htning;
• damage due to causes beyond the control of Digital Security Controls Ltd. such as excessive voltage,
mechanical shock or water damage;
• damage caused by unauthoriz ed attachmen t, alterations, modif ications or foreign objects;
• damage caused by peripheral s (unless such peripherals were supplied by Digital Security Controls Ltd.);
• defects caused by failure to provide a suitable installation environment for the products;
• damage caused by use of the products for purposes other than those for which it was designed;
• damage from improper maintenance;
• damage arising out of any other abuse, mishandling or improper application of the products.
Digital Securi ty Controls Ltd.’s liability for failure to repair the product under this warranty aft er a reasonable number of attempts will be limited to a replacement of the product , as the exclus ive remedy for breach
of warranty. Under no circumsta nces shall Digital Security Controls Ltd. be liable for any special, incidental,
or consequential damages based upon breach of warranty, breach of contract, negl igence, strict liability, or
any other legal theor y. Such damages includ e, but are not limited to, loss of prof its, loss of the product or any
associated equipment, cost of capital, cost of substitute or replacement equipm ent, facilit ies or services,
down time, purchaser’s time, the claims of third parties, including customers, and injury to property.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of any and all other warranties,
whether expressed or implie d (including all implied warranties of merchantability or f itness for a particular purpose) And of all oth er obligations or liabi lities on the part of Digital Security Controls Ltd.
Digital Securi ty Controls Ltd. neit her assumes nor authorizes any other person purporting to act on
its behalf to modify or to change this warranty, nor to assume for it any other warranty or l iability
concerning this product.
This disclaim er of warranties and limited warranty a re governed by the laws of the province of
Ontario, Canada.
WARNING: Digital Securi ty Controls Ltd. recommends that the entire system be complet ely tested on a
regular basis . However, despite frequent te sting, and due to, but not limited to, crimi nal tamperin g or electrical disruption, it is possible for this product to fail t o perform as expected.
Installer’s Lockout
Any products returned to DSC which have t he Install er’s Lockout option enabled and exhibit no other problems will be subject to a service charge.
Out of Warranty Repairs
Digital Security Controls Ltd. will at its opti on repair or replace o ut-of-warranty products which are returned
to its factory according to the following conditions. Anyone returning goods to Digital Security Controls
Ltd. must first obtain an authorization number. Digital Security Controls Ltd. will not accept any shipment
whatsoever for which prior authorization has not been obtained.
Products which Digital Security Controls Ltd. determines to be repairable will be repaired and returned. A
set fee which Digital Security Controls Ltd. has predetermined and which may be revised from time to time,
will be charged for each u nit repaired .
Products which Digital Security Controls Ltd . determines not to be repairable will be replaced by the near est
equivalent product available at that time. The current market price of the replacement pro duct will be
charged for each replacement unit.