Drew Technologies TVIT User Manual

TVIT Installation & Start Guide

PLEASE NOTE

TVIT interfaces have been carefully designed and tested to comply with RP1210
protocols. However, some vehicle models are not in full compliance with these
protocols for various reasons. In addition, the computer control systems or
sensors on any given vehicle may be malfunctioning or out of specification.

While Drew Tech’s testing and the experience of thousands of TVIT users have
shown the unit to be safe and reliable, there is an inherent risk in using any
product that may potentially affect the operation or drive-ability of your vehicle.

If you are concerned about the operation of your vehicle at any time while using
TVIT:

* Pull off the roadway immediately or as soon as it is safe to do so.
* Disconnect TVIT from the J1939/J1708 port.
* Consult a licensed mechanic or automobile service center.

Report any issues or concerns to our Technical Support Dept. at
[e-mail]. We are open Monday through Friday, 9:00 a.m. to 5:30
p.m. Eastern Time. We maintain an active database of the feedback we receive,
and your comments can help us continuously improve the product.

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Contents

IMPORTANT INFORMATION..........................................................4

COPYRIGHT & TRADEMARKS
LIMITED WARRANTY

INTRODUCTION ...................................................................................5

GETTING TO KNOW TVITERROR! BOOKMARK NOT DEFINED.
SETTING UP THE TVITERROR! BOOKMARK NOT DEFINED.

Install the TVIT software on your computer

J2534 TOOLBOX™ ............................................................................11

UPDATING TVIT DRIVER & FIRMWARE ................................12

TVIT SUPPORTED PROTOCOLS ................................................12

TROUBLESHOOTING AND SUPPORT ..................................133

If all else fails...

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IMPORTANT INFORMATION

COPYRIGHT & TRADEMARKS

Copyright 1999-2012 Drew Technologies, Inc., All Rights Reserved. Mongoose, TVIT,
CarDAQ, DashDAQ, ScanDAQ, CarDAQ2534, and J2534 ToolBox are registered
trademarks of Drew Technologies, Inc. All other trademarks and brand names are the
property of their respective owners.

LIMITED WARRANTY

Drew Technologies, Inc. guarantees that every TVIT is free from physical defects in
material and workmanship under normal use for one year from the date of purchase.

IN NO EVENT SHALL DREW TECHNOLOGIES, INC.'S LIABILITY EXCEED THE
PRICE PAID FOR THE PRODUCT. DREW TECHNOLOGIES SHALL BE EXEMPT
FROM ALL OTHER CLAIMS WHETHER BASED UPON DIRECT, INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, OR ITS
DOCUMENTATION. Drew Technologies, Inc. makes no warranty or representation,
expressed, implied, or statutory, with respect to its products or the contents or use of this
documentation and all accompanying software, and specifically disclaims its quality,
performance, merchantability, or fitness for any particular purpose. Drew Technologies,
Inc. reserves the right to revise or update its products, software, or documentation without
obligation to notify any individual or entity. Please direct all inquiries to:
Drew Technologies, Inc.
3915 Research Park Dr
Suite A10
Ann Arbor, MI 48108

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Introduction

Thank you for choosing the TVIT medium and heavy duty vehicle interface. This tool
allows for quick communication between your diagnostic PC and the vehicle you are
diagnosing or reprogramming.

The TVIT is a low cost RP 1210 compliant tool. The TVIT allows a direct wired
connection between your PC and the vehicle. All of the electrical components are
located in the hard case, allowing it to be more compact while staying rugged and able to
stand up to heavy use. The TVIT is powered by the USB port, so there is no switching it
on or off, or batteries to check.

Getting to know TVIT

Your package includes a TVIT, this Quick Start Guide, and a CD that includes drivers and
the Drew Technologies J2534 ToolBox 3.

USB Plug

Vehicle Cable Plug

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Setting up the TVIT

Install the TVIT software on your computer

NOTE: TVIT software requires Windows XP, Windows Vista (32 or 64 bit), or Windows 7
(32 or 64 bit).

Do not plug the TVIT into your computer until you have installed the TVIT
software.

1. Insert the CD that came with your TVIT into the CD/DVD slot of your PC. Make sure your
TVIT is not connected to the PC at this point. The Autoplay options will appear:

Choose “Run….” to start the installation application.

2. Choose “Next” on first screen that appears.

3. Check the “I accept….” check box and click “Next.”

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4. Choose “Next” on the destination folder screen. Do not change the destination
folder.

5. Click “Install” to begin the driver installation.

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6. The TVIT drivers and RP1210 files will be installed to your computer. When the
installation is finished, click “OK” in the dialog box.

7. Click “Finish” on the final page, the Plug in your TVIT.

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8. Windows XP users will see the following screen after plugging in the TVIT.
Choose “No, not …” and click next. Windows Vista and 7 users will not see this
screen. The installation will complete in the background for Windows Vista and
7 users.

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9. On the next screen, make sure “Install…automatically” Is selected and click
“Next.”

10. When the TVIT is finished installing, click “Finish” and now your tool is finished
installing.

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The J2534 Toolbox 3

The J2534 ToolBox 3 is a program created by Drew Technologies to help distribute
current information to technicians working with J2534. The ToolBox has up-to-date
information on manufacturer reprogramming issues, diagnostic concerns, links to
manufacturer sites, and much more. The features of the J2534 ToolBox 3 are explained
below.

To open the J2534 ToolBox 3, click on the icon on your desktop. Select your pass­thru device from the drop-down list at the top right corner.

The J2534 ToolBox has different functions divided into tabs at the top of the program:

General Tab:

Contains announcements, news, and current open issues in the J2534 realm.

Flashing Tab:

Contains links to manufacturer websites, frequently asked questions, how-to videos, and
programs for completing a re-flash session.

Diagnostics Tab:

Contains a generic/global OBDII reader for pulling diagnostic trouble codes.

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Contains OEM diagnostic application information.

Support Tab:

Contains applications to help you use your pass thru device efficiently. For information
on the function of each program in the support tab, click on the [Help] button at the top of
the page inside the J2534 ToolBox. You can also visit the download page at

www.drewtech.com for the manual.

Sales Tab:

Presents more information about the TVIT and other Drew Technologies products.
Recalls Tab:

Contains passenger and light truck recall information from NHTSA.
Forums Tab:

Access to the J2534 Toolbox forum for technicians and users of J2534 Toolbox devices.

Updating the TVIT Driver & Firmware

Drew Technologies periodically releases updates to TVIT drivers and firmware. Updates
are necessary to solve specific problems and to make sure TVIT is working properly with
OEM software.
If you are experiencing problems during use, always make sure you have the latest
firmware and driver. The TVIT driver and firmware are located on the downloads portion
of the Drew Technologies website here:

http://www.drewtech.com/downloads/index.html

The J2534 ToolBox has an automatic driver and firmware updater for TVIT as well.

TVIT Supported Protocols

The TVIT supports the following protocols:
CAN Bus (capable of ISO 15765, GMLAN, J1939, and ISO14229)

J1939 / J2284
J1850 VPW
J1708 / J1587
RP1210A
RP1210B
ISO9141
J2534

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Troubleshooting and Support

The TVIT gets power from your computer’s USB port. LEDs inside the OBDII shell indicate
the status of the TVIT.

Flashing green LED, typically means that Windows has found the device and the drivers
are installed correctly. If the green light is flashing, but you cannot connect to TVIT,
contact technical support.

Continous red LED, usually means that the drivers have not been installed, or have not
been installed correctly. Try reinstalling the drivers.

No LED lights when connected to a PC, may indicate a failure of the TVIT device. Try
connecting your TVIT to another computer. If no LEDs light up on TVIT during this
second test, then contact technical support.

If these issues have been addressed and verified, and you are still having trouble, email

[e-mail]

If all else fails...

Drew Tech is available Monday through Friday during eastern-time business hours, to
answer technical support questions. Please email [e-mail] if you need
assistance.

If technical support finds it necessary to return the TVIT for repair, you will be asked for
your contact information and provided with a Return Merchandise Authorization number
(RMA#) that Drew Technologies will use to track the unit through the repair department
back to you. Please write this number on the outside of your shipping box so it can be
routed to the correct department. If the necessary repair is not covered by Drew
Technologies' warranty, you will be contacted for payment arrangements.

If your TVIT was purchased from an OEM equipment supplier, you may want contact
your supplier first for warranty and support claims.

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