Mongoose Pro interfaces have been carefully designed and tested to
comply with OBDII protocols. However, some vehicle models are not in full
compliance with these protocols for various reasons. In addition, the
computer control systems or sensors on any given vehicle may be
malfunctioning or out of specification.
While Drew Tech’s testing and the experience of thousands of Mongoose
Pro users have shown the unit to be safe and reliable, there is an inherent
risk in using any product that may potentially affect the operation or driveability of your vehicle.
If you are concerned about the operation of your vehicle at any time while
using Mongoose Pro:
* Pull off the roadway immediately or as soon as it is safe to do so.
* Disconnect Mongoose Pro from the OBDII port.
* Consult a licensed mechanic or automobile service center.
Report any issues or concerns to our Technical Support Dept. at
support@drewtech.com. We are open Monday through Friday, 9:00 a.m. to
5:30 p.m. Eastern Time. We maintain an active database of the feedback
we receive, and your comments can help us continuously improve the
product.
3
Contents
IMPORTANT INFORMATION .........................................................4
MONGOOSE PRO CAPABILITIES...............................................11
SPECIFICATIONS AND PIN-OUT ...............................................12
Maximum Vehicle Voltage per Mongoose Product
TROUBLESHOOTING AND SUPPORT.....................................13
If all else fails...
4
IMPORTANT INFORMATION
COPYRIGHT & TRADEMARKS
Copyright 1999-2011 Drew Technologies, Inc., All Rights Reserved.
Mongoose Pro, CarDAQ, DashDAQ, ScanDAQ, CarDAQ2534, and
J2534 ToolBox are registered trademarks of Drew Technologies, Inc.
All other trademarks and brand names are the property of their
respective owners.
LIMITED WARRANTY
Drew Technologies, Inc. guarantees that every Mongoose Pro is free
from physical defects in material and workmanship under normal use
for one year from the date of purchase.
IN NO EVENT SHALL DREW TECHNOLOGIES, INC.'S LIABILITY EXCEED
THE PRICE PAID FOR THE PRODUCT. DREW TECHNOLOGIES SHALL BE
EXEMPT FROM ALL OTHER CLAIMS WHETHER BASED UPON DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING
SOFTWARE, OR ITS DOCUMENTATION. Drew Technologies, Inc.
makes no warranty or representation, expressed, implied, or
statutory, with respect to its products or the contents or use of this
documentation and all accompanying software, and specifically
disclaims its quality, performance, merchantability, or fitness for any
particular purpose. Drew Technologies, Inc. reserves the right to
revise or update its products, software, or documentation without
obligation to notify any individual or entity. Please direct all inquiries
to:
Drew Technologies, Inc.
3915 Research Park Dr
Suite A10
Ann Arbor, MI 48108
5
Introduction
Vehicle OBDII Connector
Location of LED
USB Connec
tor
Thank you for choosing Mongoose Pro! This “PassThru” vehicle
interface lets you use your PC to communicate and perform ECU
diagnostics and reprogramming on many modern vehicles.
The Mongoose Pro is an SAE J2534-compliant device at a low cost. It
provides a direct connection to a laptop or desktop computer via a
USB 2.0 full-speed connection. All of the electronics are contained in
the OBD-II connector shell, making it a compact and rugged vehicle
communications tool. The Mongoose Pro is powered by the USB
connector, so there’s no need to re-start the Mongoose Pro if it is
unplugged from a vehicle.
Getting to Know Mongoose Pro
Your package includes a Mongoose Pro, this Quick Start Guide, and a
CD that includes drivers and the Drew Technologies J2534 ToolBox.
Status Lights
6
Setting up the Mongoose Pro
Install the Mongoose Pro software on your
computer
NOTE: Mongoose Pro software requires Windows XP, Windows Vista
(32 or 64 bit), or Windows 7 (32 or 64 bit).
Do not plug the Mongoose Pro into your computer until you
have installed the Mongoose Pro software.
1. Insert the CD that came with your Mongoose Pro into the CD/DVD
slot of your PC. Make sure your Mongoose Pro is not connected to
the PC at this point. The Autoplay options will appear:
2. Click on [Run setup.exe] to begin the installation.
The Mongoose Pro drivers and the J2534 ToolBox will now begin
installation. Follow the Setup Wizard instructions.
7
Read the End-user License Agreement. When you have read and
agree to accept the terms, click in the check box next to “I accept the
terms in the license agreement,” then click “Install.”
When the installation is finished, you will see this screen.
Click “OK.”
3. Now plug the Mongoose Pro into your computer’s USB
port.
VISTA/7: If you are using Windows Vista or Windows 7, a message
will pop up indicating the drivers are being installed. Vista/7 users
are finished installing at this point and can run the software they will
be using with the Mongoose Pro.
Windows XP: If you are using Windows XP, you will see this message
after the Mongoose Pro is plugged into your computer’s USB port:
8
Make sure “No, not this time” is selected and click “Next.” This
screen appears:
Select “Install the software automatically [Recommended]” and click
“Next.” After the progress bar finishes, click “Finish.” Windows XP
users are finished installing at this point and can run the software
they will be using with the Mongoose Pro.
J2534 ToolBox™
The J2534 ToolBox is a program created by Drew Technologies to
help distribute current information to technicians working with
J2534. The J2534 ToolBox has up-to-date information on
manufacturer reprogramming issues, links to manufacturer sites, and
much more. The J2534 Toolbox is installed from the disk that came
with your Mongoose Pro. The J2534 Toolbox can also be downloaded
from www.drewtech.com/downloads.
Registering/Creating an Account
To begin using the J2534 Toolbox click on the J2534 Toolbox icon
on you desktop.
When toolbox starts up you will need login in to use all of the
features provided. If you do not have an account, click on the
button. The J2534 Toolbox requires an account
to access all of the features that make it useful to you as an
information source.
9
As you work through the registration process fill out all information
completely and correctly.
Step 1 (Personal Information) of the registration will require you to
fill out information regarding your J2534 Toolbox account.
Step 2 (Business Information) will require some information about
your business.
Step 3 (Device Registration) will require you to register the Mongoose
you are using. Please have the Mongoose connected to the PC at this
point.
Step 4 (Registration Confirmation) confirms your J2534 Toolbox
account.
10
Your Mongoose has now been registered. All features of the J2534
Toolbox will now be available to you. Remember to save your login
information so that you can login quickly. If you lose your login
information you will need to click on “Forgot Password?” at the login
screen.
J2534 Toolbox Resources
Once you have logged in to the account you registered for you will
have access to all of the benefits the J2534 Toolbox has to offer.
Make sure to spend some time clicking through all the tabs at the
top to familiarize yourself. These tabs include:
General – This tab will be shown every time you log in. This tab has
up to date information with news and current issues in the J2534
service world.
Flashing – This tab has all the information you will need before you
get started with a re-flash. Reference the information here before
you get started when you need to do a re-flash.
Diagnostics - This tab has all the information you will need before
you get started with diagnostics through J2534. The manufacturers
listed here will provide diagnostics with your J2534 Pass-Thru
device.
Support – This tab houses all of the tools you will need to make sure
your Pass-Thru device is working correctly. This section also has the
software to update the drivers and firmware for your Pass-Thru
device.
Sales – The sales tab will give you information about our other
products that can be purchased for vehicle service.
Recalls – This tab has recalls available for all vehicles 1996 and
newer.
Forums – The J2534 Toolbox has dedicated forums available for
having discussions on using J2534 devices. There are topics
dedicated to manufacturers and the use of the J2534 Toolbox itself.
11
Updating Mongoose Pro Driver and Firmware
Drew Technologies periodically releases updates to Mongoose Pro
drivers and firmware. Updates are necessary to solve specific
problems and to make sure Mongoose Pro is working properly with
OEM software.
If you are experiencing problems during use, always make sure you
have the latest firmware and driver. The Mongoose Pro driver and
firmware are located on the downloads portion of the Drew
Technologies website here:
http://www.drewtech.com/downloads/index.html
The J2534 ToolBox has an automatic driver and firmware updater for
Mongoose Pro as well.
Reprogramming
Install and run Drew Tech’s J2534 ToolBox for links to OEM ECU
reprogramming applications.
Since SAE J2534 allows multiple devices to be connected at once, you
must tell the OEM software application that you are using Mongoose
Pro. Each OEM software application has a different way to select the
device. Please consult each software application’s instructions.
Mongoose Pro Capabilities
Below is a table of the capabilities that the manufacturer’s service
subscriptions provide with your Mongoose Pro:
Jaguar/Land Rover and Toyota provide dealer level capability.
Drew Tech also offers DashDAQ-PC software application to read
Diagnostic Trouble Codes and data-log generic and manufacturerspecific OBDII parameters. Obtain a free 30 day trial of DashDAQ-PC
by visiting www.drewtech.com
12
Specifications and Pin-out
Currently there are six variations of the Mongoose Pro J2534 device:
• Mongoose Pro-Chrysler
• Mongoose Pro FORD
• Mongoose Pro GM
• Mongoose Pro ISO/CAN
• Mongoose Pro-JLR
• Mongoose Pro Toyota
Mongoose Pro vehicle connector pin assignments:
Pin # Chrysler FORD GM ISO/CAN JLR TOYOTA
1 SW CAN PS GND
2 J1850+ J1850+ J1850+ J1850+ J1850+
3 CAN 2+/K-
The Mongoose Pro gets power from your computer’s USB port. LEDs
inside the OBDII shell indicate the status of the Mongoose Pro.
Flashing green LED, typically means that Windows has found the
device and the drivers are installed correctly. If the green light is
flashing, but you cannot connect to Mongoose Pro, contact technical
support.
Continous red LED, usually means that the drivers have not been
installed, or have not been installed correctly. Try reinstalling the
drivers.
No LED lights when connected to a PC, may indicate a failure of the
Mongoose Pro device. Try connecting your Mongoose Pro to another
computer. If no LEDs light up on Mongoose Pro during this second
test, then contact technical support.
If these issues have been addressed and verified, and you are still
having trouble, email support@drewtech.com
If all else fails...
Drew Tech is available Monday through Friday during eastern-time
business hours, to answer technical support questions. Please email
support@drewtech.com if you need assistance.
If technical support finds it necessary to return the Mongoose Pro for
repair, you will be asked for your contact information and provided
with a Return Merchandise Authorization number (RMA#) that Drew
Technologies will use to track the unit through the repair department
back to you. Please write this number on the outside of your
shipping box so it can be routed to the correct department. If the
necessary repair is not covered by Drew Technologies' warranty, you
will be contacted for payment arrangements.
If your Mongoose Pro was purchased from an OEM equipment
supplier, you may want contact your supplier first for warranty and
support claims.
14
Notes
15
Notes
16
Other Drew Tech Products
Drew Technologies has several products available for data acquisition, diagnostics,
development, testing, and reprogramming for modern vehicles. Visit www.drewtech.com for
more information
CarDAQ-Plus™
connectivity to a computer, a built-in operating system for running
internal programs, protocol support for all modern vehicles, and six
analog inputs.
- Fully SAE J2534 compliant. Ethernet and USB
Mongoose Pro™
performance PassThru (SAE J2534) vehicle interfaces. Connect any
laptop with USB 2.0 directly to the OBD-II (SAE J1962) connector
with full-speed performance.
DashDAQ™
cabin mount. The DashDAQ displays vehicle parameters on an
interactive color touch-screen.
- DrewTech's family of low-cost, high-
- Automotive data acquisition system designed for
DashDAQ-PC™
and gauges. Use with DrewTech’s SAE J2534 Interfaces.
- PC software for data acquisition, diagnostics,
CarDAQ-M™
J2534 interface that can be field upgradeable for future OBD
protocols requirements.
- The CarDAQ-M is Drew Technologies modular
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