D-Link VDI-624 User Manual

D-Link AirPlus Xtreme G
VDI-624VDI-624
VDI-624
VDI-624VDI-624
High-Speed 2.4 GHz
Wireless Router
Manual
TM
Building Networks for People
Content s
Package Contents ................................................................................3
Introduction............................................................................................4
Wireless Basics....................................................................................8
Getting Started....................................................................................11
Using the Configuration Menu..............................................................12
Networking Basics ..............................................................................39
Troubleshooting...................................................................................54
T echnical S pecifications ......................................................................61
Frequently Asked Questions ................................................................64
Warranty..............................................................................................88
2
Package Contents
Contents of Package:
D-Link AirPlus XTREME G VDI-624
High-Speed 2.4GHz Wireless Router Power Adapter-DC 5V, 2.5A
Manual and Warranty on CD
2 Ethernet Cables (All the Ethernet ports are Auto-MDIX)
Note: Using a power supply with a different voltage rating than the one included with the VDI-624 will cause damage and void the warranty for this product.
If any of the above items are missing, please contact your reseller.
System Requirements for Configuration:
Ethernet-Based High Speed Internet Connection
Computers with Windows, Macintosh, or Linux-based
operating systems with an installed Ethernet adapter
Internet Explorer Version 6.0 or Net scape Navigator
Version 6.0 and Above
3
Introduction
The D-Link AirPlus Xtreme G VDI-624 High-Speed Wireless Router is an 802.1 1g high- performance, wireless router that supports high-speed wireless networking at home, at work or in public places.
Unlike most routers, the VDI-624 provides data transfers at up to 108 Mbps (compared to the standard 54 Mbps) when used with other D-Link AirPlus Xtreme G products. The
802.1 1g standard is backwards compatible with 802.1 1b products. This means that you do not need to change your entire network to maintain connectivity . You may sacrifice some of 802.1 1g’s speed when you mix 802.11b and 802.1 1g devices, but you will not lose the ability to communicate when you incorporate the 802.11g standard into your
802.1 1b network. Y ou may choose to slowly change your network by gradually replacing the 802.1 1b devices with 802.1 1g devices .
In addition to offering faster data transfer speeds when used with other 802.1 1g products, the VDI-624 has the newest, strongest, most advanced security features available today . When used with other 802.1 1g WPA (WiFi Protected Access) and 802.1x compatible products in a network with a RADIUS server , the security features include:
WP A: Wi-Fi Protected Access authorizes and identifies users based on a secret key
that changes automatically at a regular interval. WPA uses TKIP (Temporal Key Integrity Protocol) to change the temporal key every 10,000 packets (a packet is a kind of message transmitted over a network.) This insures much greater security than the standard WEP security. (By contrast, the older WEP encryption required the keys to be changed manually .)
802.1x: Authentication is a first line of defense against intrusion. In the Authentication process the server verifies the identity of the client attempting to connect to the network. Unfamiliar clients would be denied access.
For home users that will not incorporate a RADIUS server in their network, the security for the VDI-624, used in conjunction with other 802.11g products, will still be much stronger than ever before. Utilizing the Pre Shared Key mode of WP A, the VDI-624 will obtain a new security key every time it connects to the 802.1 1g network. You only need to input your encryption information once in the configuration menu. No longer will you have to manually input a new WEP key frequently to ensure security , with the VDI-624, you will automatically receive a new key every time you connect, vastly increasing the safety of your communications.
4
Connections
All Ethernet Ports (WAN and LAN) are auto MDI/MDIX, meaning you can use either a straight-through or a crossover Ethernet cable.
Pressing the
Reset Button
restores the router to its original factory default settings.
Auto MDI/MDIX LAN ports
automatically sense the cable type when connecting to Ethernet-enabled computers.
The Auto MDI/ MDIX WAN port is the connection for the Ethernet cable to your high speed internet connection
Receptor for the
Power Adapter
5
LEDs
WAN LED
A solid light indi­cates connection on the WAN port. This LED blinks during data trans­mission.
POWER LED
A solid light indicates a proper connection to the power supply .
ST ATUS
A blinking light indicates that the VDI-624 is ready .
WLAN LED
A solid light indicates that the wireless segment is ready . This LED blinks during wireless data transmission.
LOCAL NETWORK LED
A solid light indicates a connection to an Ethernet-enabled computer on ports 1-
4. This LED blinks during data trans­mission.
6
Features
Fully compatible with the 802.1 1g standard to provide a wireless data rate of
up to 108Mbps Backwards compatible with the 802.1 1b standard to provide a wireless data
rate of up to 1 1Mbps WP A (Wi Fi Protected Access) authorizes and identifies users based on a
secret key that changes automatically at a regular interval, for example:
TKIP (Temporal Key Integrity Protocol), in conjunction with a RADIUS
server, changes the temporal key every 10,000 packet s, ensuring greater security
Pre Shared Key mode means that the home user, without a RADIUS
server, will obt ain a new security key every time the he or she connects to the network, vastly improving the safety of communications on the network
802.1x Authentication in conjunction with the RADIUS server verifies the
identity of would be clients Utilizes OFDM technology (Orthogonal Frequency Division Multiplexing)
User-friendly configuration and diagnostic utilities
Operates in the 2.4GHz frequency range
Connects multiple computers to a high speed internet connection to share
the Internet connection Advanced Firewall features
Supports NA T with VPN pass-through, providing added security
MAC Filtering
IP Filtering
URL Filtering
Domain Blocking
Scheduling
DHCP server enables all networked computers to automatically receive IP
addresses
Web-based interface for Managing and Configuring Access Control to manage users on the network
Supports special applications that require multiple connections
Equipped with 4 10/100 Ethernet ports, 1 WAN port, Auto MDI/MDIX
7
Wireless Basics
D-Link wireless products are based on industry standards to provide easy-to-use and compatible high-speed wireless connectivity within your home, business or public access wireless networks. D-Link wireless products will allow you access to the data you want, when and where you want it. Y ou will be able to enjoy the freedom that wireless networking brings.
A WLAN is a cellular computer network that transmits and receives data with radio signals instead of wires. WLANs are used increasingly in both home and office environments, and public areas such as airports, coffee shops and universities. Innovative ways to utilize WLAN technology are helping people to work and communicate more efficiently . Increased mobility and the absence of cabling and other fixed infrastructure have proven to be beneficial for many users.
Wireless users can use the same applications they use on a wired network. Wireless adapter cards used on laptop and desktop systems support the same protocols as Ethernet adapter cards.
People use wireless LAN technology for many different purposes:
Mobility - Productivity increases when people have access to data in any location
within the operating range of the WLAN. Management decisions based on real-time information can significantly improve worker efficiency .
Low Implementation Costs WLANs are easy to set up, manage, change and
relocate. Networks that frequently change can benefit from WLANs ease of implementation. WLANs can operate in locations where installation of wiring may be impractical.
Installation and Network Expansion - Installing a WLAN system can be fast
and easy and can eliminate the need to pull cable through walls and ceilings. Wireless technology allows the network to go where wires cannot go - even outside the home or office.
ScalabilityWLANs can be configured in a variety of topologies to meet the needs of
specific applications and installations. Configurations are easily changed and range from peer-to-peer networks suitable for a small number of users to larger infrastructure networks to accommodate hundreds or thousands of users, depending on the number
of wireless devices deployed.
Inexpensive Solution - Wireless network devices are as competitively priced as
conventional Ethernet network devices.
8
Wireless Basics (continued)
Standards-Based Technology
The VDI-624 Wireless Broadband Router utilizes the new 802.11g standard. The IEEE 802.11g standard is an extension of the 802.11b standard. It increases the
data rate up to 54Mbps within the 2.4GHz band, utilizing OFDM technology . This means that in most environments, within the specified range of this device, you will
be able to transfer large files quickly or even watch a movie in MPEG format over your network without noticeable delays. This technology works by transmitting high-speed digital data over a radio wave utilizing OFDM (Orthogonal Frequency Division Multiplexing) technology. OFDM works by splitting the radio signal into multiple smaller sub-signals that are then transmitted simultaneously at different frequencies to the receiver . OFDM reduces the amount of crosstalk (interference) in signal transmissions.
The VDI-624 is backwards compatible with 802.1 1b devices. This means that if you have an existing 802.1 1b network, the devices in that network will be compatible with 802.1 1g
devices at speeds of up to 1 1Mbps in the 2.4GHz range.
9
Wireless Basics (continued)
Installation Considerations
The D-Link AirPlus Xtreme G VDI-624 lets you access your network, using a wireless connection, from virtually anywhere within its operating range. Keep in mind, however , that the number, thickness and location of walls, ceilings, or other objects that the wireless signals must pass through, may limit the range. T ypical ranges vary depending on the types of materials and background RF (radio frequency) noise in your home or
business. The key to maximizing wireless range is to follow these basic guidelines:
Keep the number of walls and ceilings between the VDI-624 and other network
11
1
11
devices to a minimum - each wall or ceiling can reduce your D-Link wireless product’s range from 3-90 feet (1-30 meters.) Position your devices so that the number of walls or ceilings is minimized.
Be aware of the direct line between network devices. A wall that is 1.5 feet
22
2
22
thick (.5 meters), at a 45-degree angle appears to be almost 3 feet (1 meter) thick. At a 2-degree angle it looks over 42 feet (14 meters) thick! Position devices so that the signal will travel straight through a wall or ceiling (instead of at an angle) for better reception.
Building Materials can impede the wireless signal - a solid metal door or
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3
33
aluminum studs may have a negative effect on range. Try to position wireless devices and computers with wireless adapters so that the signal passes through drywall or open doorways and not other materials.
Keep your product away (at least 3-6 feet or 1-2 meters) from electrical
44
4
44
devices or appliances that generate extreme RF noise.
10
Getting Started
Setting up a Wireless Infrastructure Network
1
2
3
5
Please remember that D-Link AirPlus Xtreme G wireless devices are pre-configured
to connect together, right out of the box, with their default settings.
For a typical wireless setup at home (as shown above),
please do the following:
Y ou will need broadband Internet access (a High S peed Internet Connection into your home or office).
Connect your high speed internet connection to the VDI-624 Wireless Broad­band Router.
If you are connecting a desktop computer to your network, install the D-Link AirPlus Xtreme G VDWL-G120 wireless USB adapter into an available USB Connector on your desktop computer.
(See the printed Quick Installation Guide included with the network adapter.)
Install the D-Link VDWL-G650 wireless Cardbus adapter into a laptop computer . (See the printed Quick Installation Guide included with the VDWL-G650.)
Install the D-Link DFE-530TX+ adapter into a desktop computer . The four Ethernet LAN ports of the VDI-624 are Auto MDI/MDIX and will work with both Straight-Through and Cross-Over cable. (See the printed Quick Installation Guide included with the DFE-530TX+.)
4
11
Using the Configuration Menu
Whenever you want to configure your network or the VDI-624, you can access the Configuration Menu by opening the web-browser and typing in the IP Address of the VDI-624. The VDI-624 default IP Address is
shown at right:
Open the web browser
Type in the IP Address of the Router (http://192.168.0.1)
Note: if you have changed the default IP Address assigned to the VDI-624, make sure to enter the correct IP Address.
Type admin in the User Name field Type password in the Password field
Click OK
Note: if you have changed the default User Name and/or Password assigned to the VDI-624, make sure to enter the correct UserName and/or Password.
Home > Wizard
The Home>Wizard screen will appear. Please refer to the
Quick Installation Guide for more infor-
mation regarding the Setup Wizard.
http://192.168.0.1
These buttons appear on most of the configu­ration screens in this section. Please click on the appropriate button at the bottom of each screen after you have made a configuration change.
.
.
.
.
12
Using the Configuration Menu (continued)
Home > Wireless
SSID-
Channel-
WEP-
WEP Encryption-
Key Type-
Keys 1-4-
Service Set Identifier (SSID) is the name designated for a spe­cific wireless local area network (WLAN). The SSID’s factory default setting is default. The SSID can be easily changed to connect to an existing wireless network or to establish a new wireless network.
6 is the default channel. All devices on the network must share the same channel. (Note: The wireless adapters will automati-
cally scan and match the wireless setting.)
Wired Equivalent Privacy (WEP) is a wireless security protocol for Wireless Local Area Networks (WLAN). WEP provides secu­rity by encrypting the data that is sent over the WLAN. Select
Enabled or Disabled. Disabled is the default setting. (Note: If you enable encryption on the VDI-624 make sure to also enable encryption on all the wireless clients or wireless connection will not be established.)
Select the level of encryption desired: 64-bit, or 128-bit. Select HEX or ASCII.
Input up to 4 WEP keys; select the one you wish to use.
13
Using the Configuration Menu (continued)
Home > WAN > Dynamic IP Address
DI-754
Dynamic IP Address-
Host Name-
MAC Address-
Clone MAC Address-
Primary/ Secondary DNS Address-
MTU-
Choose Dynamic IP Address to obtain IP Address information automatically from your ISP. Select this option if your ISP does not give you any IP numbers to use.
The Host Name is optional but may be required by some ISPs. The default host name is the device name of the Router and may be changed.
The default MAC Address is set to the WAN’s physical inter­face MAC address on the Broadband Router. It is not recom­mended that you change the default MAC address unless re­quired by your ISP .
The default MAC address is set to the WAN’s physical interface MAC address on the Broadband Router. Y ou can use the “Clone MAC Address” button to copy the MAC address of the Ethernet Card installed by your ISP and replace the WAN MAC address with the MAC address of the router. It is not recommended that you change the default MAC address unless required by your ISP.
Enter a DNS Address if you do not wish to use the one provided by your ISP .
Enter an MTU value only if required by your ISP . Otherwise, leave it at the default setting.
14
Using the Configuration Menu (continued)
Home > WAN > S tatic IP Address
Static IP Address-
IP Address-
Subnet Mask-
ISP Gateway Address-
Primary DNS Address-
Secondary DNS Address-
MTU-
Choose St atic IP Address if all W AN IP information is provided to you by your ISP . Y ou will need to enter in the IP address, subnet mask, gateway address, and DNS address(es) provided to you by your ISP . Each IP address entered in the fields must be in the appropriate IP form, which are four octets separated by a dot (x.x.x.x). The Router will not accept the IP address if it is not in this format.
Input the public IP Address provided by your ISP.
Input your Subnet mask. (All devices in the network must have the same subnet mask.)
Input the public IP address of the ISP to which you are connecting.
Input the primary DNS (Domain Name Server) IP address provided by your ISP .
This is optional.
Enter an MTU value only if required by your ISP . Otherwise, leave it at the default setting.
15
Using the Configuration Menu (continued)
Please be sure to remove any
existing
PPPoE client
software installed on your computers.
Choose PPPoE (Point to Point Protocol over Ethernet) if your ISP uses a PPPoE con­nection. Your ISP will provide you with a username and pass­word. Select Dynamic PPPoE to obtain an IP address automatically for your PPPoE con­nection. Select Static PPPoE to use a static IP address for your PPPoE connection.
Home > WAN > PPPoE
PPPoE-
User Name­Retype Password-
Choose this option if your Service Provider uses PPPoE.
Dynamic PPPoE- receive an IP Address automatically from your ISP . Static PPPoE-you have an assigned (static) IP Address.
Y our PPPoE username provided by your Service Provider .
Re-enter the PPPoE password
Service Name- Enter the Service Name provided by your Service Provider
(optional).
IP Address-
Primary DNS
This option is only available for Static PPPoE. Enter the st atic IP Address for the PPPoE connection.
Primary DNS IP address provided by our ISP
Address-
Secondary DNS Address-
This option is only available for Static PPPoE. Enter the st atic IP Address for the PPPoE connection.
(Continued on the next page)
16
Using the Configuration Menu (continued)
Home > WAN > PPPoE continued MTU-
Auto-reconnect-
Maximum Transmission Unit-1492 is the default setting-you may need to change the MTU for optimal performance with your specific ISP.
If enabled, the VDI-624 will automatically connect to your ISP after your system is restarted or if the PPPoE connection is dropped.
Home > LAN
LAN is short for Local Area Network. This is considered your internal network. These are the IP settings of the LAN interface for the VDI-624. These settings may be referred to as Private settings. Y ou may change the LAN IP address if needed. The LAN IP address is private to your internal network and cannot be seen on the Internet.
IP Address-
Subnet Mask-
Local Domain-
The IP address of the LAN interface. The default IP address is:
192.168.0.1
The subnet mask of the LAN interface. The default subnet mask is 255.255.255.0
This field is optional. Enter in the local domain name.
17
Using the Configuration Menu (continued)
Home > DHCP
DI-754
DHCP stands for Dynamic Host Control Protocol. The VDI-624 has a built-in DHCP
server. The DHCP Server will automatically assign an IP address to the computers on the LAN/private network. Be sure to set your computers to be DHCP clients by setting their TCP/IP settings to “Obtain an IP Address Automatically.” When you turn your computers on, they will automatically load the proper TCP/IP settings provided by the VDI-624. The DHCP Server will automatically allocate an unused IP address from the IP address pool to the requesting computer. You must specify the starting and ending
address of the IP address pool.
DHCP Server­Starting
IP Address­Ending
IP Address-
Lease Time-
Select Enabled or Disabled. The default setting is Enabled.
The starting IP address for the DHCP server’s IP assignment
The ending IP address for the DHCP server’s IP assignment
The length of time for the IP lease. Enter the Lease time. The default setting is one hour
18
Using the Configuration Menu (continued)
Advanced > Virtual Server
The VDI-624 can be configured as a virtual server so that remote users accessing Web or FTP services via the public IP address can be automatically redirected to local servers in the LAN (Local Area Network).
The VDI-624 firewall feature filters out unrecognized packets to protect your LAN network so all computers networked with the VDI-624 are invisible to the outside world. If you wish, you can make some of the LAN computers accessible from the Internet by enabling Virtual Server. Depending on the requested service, the VDI-624 redirects the external service request to the appropriate server within the LAN
network.
The VDI-624 is also capable of port-redirection, meaning incoming traffic to a particular port may be redirected to a different port on the server computer .
Each virtual service that is created will be listed at the bottom of the screen in the Virtual Servers List. There are pre-defined virtual services already in the table. You may use them by enabling them and assigning the server IP to use that particular
virtual service.
19
Using the Configuration Menu (continued)
Advanced > Virtual Server continued Virtual Server-
Name­Private IP-
Protocol Type-
Private Port-
Public Port-
Schedule-
Select Enabled or Disabled.
Enter the name referencing the virtual service. The server computer in the LAN (Local Area Network) that will be
providing the virtual services. The protocol used for the virtual service.
The port number of the service used by the Private IP computer .
The port number on the WAN (Wide Area Network) side that will be used to access the virtual service.
The schedule of time when the virtual service will be enabled. The schedule may be set to Always, which will allow the particular service to always be enabled. If it is set to Time, select the time frame for the service to be enabled. If the system time is outside of the scheduled time, the service will
be disabled.
Example #1:
If you have a Web server that you wanted Internet users to access at all times, you would need to enable it. Web (HTTP) server is on LAN (Local Area Network) computer
192.168.0.25. HTTP uses port 80, TCP. Name: Web Server Private IP: 192.168.0.25 Protocol Type: TCP Private Port: 80 Public Port: 80
Schedule: always
20
Using the Configuration Menu (continued)
Advanced > Virtual Server continued
Click on this icon to edit the virtual service
Click on this icon to delete the virtual service
Example #2:
If you have an FTP server that you wanted Internet users to access by WAN port 2100 and only during the weekends, you would need to enable it as such. FTP server is on LAN computer 192.168.0.30. FTP uses port 21, TCP.
Name: FTP Server Private IP: 192.168.0.30 Protocol Type: TCP Private Port: 21 Public Port: 2100
Schedule: From: 01:00AM to 01:00AM, Sat to Sun
All Internet users who want to access this FTP Server must connect to it from port 2100. This is an example of port redirection and can be useful in cases where there are many of the same servers on the LAN network.
21
Using the Configuration Menu (continued)
Advanced > Applications
Some applications require multiple connections, such as Internet gaming, video conferencing, Internet telephony and others. These applications have difficulties working through NA T (Network Address Translation). S pecial Applications makes some of these applications work with the VDI-624. If you need to run applications that require multiple connections, specify the port normally associated with an application in the “Trigger Port” field, select the protocol type as TCP or UDP, then enter the public ports associated with the trigger port to open them for inbound traffic.
The VDI-624 provides some predefined applications in the table on the bottom of the web page. Select the application you want to use and enable it.
Note! Only one PC can use each Special Application tunnel.
Name: Trigger Port:
This is the name referencing the special application. This is the port used to trigger the application. It can be either
a single port or a range of ports.
Trigger Type: This is the protocol used to trigger the special application. Public Port:
Public T ype:
This is the port number on the WAN side that will be used to access the application. You may define a single port or a range of ports. You can use a comma to add multiple ports or port ranges.
This is the protocol used for the special application.
22
Using the Configuration Menu (continued)
Advanced > Filters > IP Filters
Filters are used to deny or allow LAN (Local Area Network) computers from accessing the Internet. The VDI-624 can be setup to deny internal computers by their IP or MAC addresses. The VDI-624 can also block users from accessing restricted web sites.
IP Filters:
IP:
Port:
Protocol Type: Schedule:
Use IP Filters to deny LAN IP addresses from accessing the Internet. Y ou can deny specific port numbers or all port s for the specific IP address.
The IP address of the LAN computer that will be denied access to the Internet.
The single port or port range that will be denied access to the Internet.
Select the protocol type. This is the schedule of time when the IP Filter will be enabled.
23
Using the Configuration Menu (continued)
Advanced > Filters > URL Blocking
URL Blocking is used to deny LAN computers from accessing specific web sites by the URL. A URL is a specially formatted text string that defines a location on the
Internet. If any part of the URL contains the blocked word, the site will not be accessible and the web page will not display . To use this feature, enter the text string to be blocked and click Apply. The text to be blocked will appear in the list. To
delete the text, just highlight it and click Delete.
Filters-
URL Blocking­Keywords-
Select the filter you wish to use; in this case, URL Blocking was chosen.
Select Enabled or Disabled. Block URLs which contain keywords listed below.
Enter the keywords in this space.
24
Using the Configuration Menu
Advanced > Filters > MAC Filters
(continued)
Use MAC (Media Access Control) Filters to allow or deny LAN (Local Area Network) computers by their MAC addresses from accessing the Network. Y ou can either manually add a MAC address or select the MAC address from the list of clients that are currently
connected to the Broadband Router.
Filters-
MAC Filters-
Name­MAC Address­DHCP Client-
Select the filter you wish to use; in this case, MAC filters was chosen.
Choose Disable MAC filters; allow MAC addresses listed be­low; or deny MAC addresses listed below.
Enter the name here. Enter the MAC Address.
Select a DHCP client from the pull-down list; click Clone to copy that MAC Address.
25
Using the Configuration Menu
Advanced > Filters > Domain Blocking
(continued)
Domain Blocking is used to allow or deny LAN (Local Area Network) computers from accessing specific domains on the Internet. Domain blocking will deny all requests to a specific domain such as http and ftp. It can also allow computers to access specific
sites and deny all other sites.
Filters-
Select the filter you wish to use; in this case, Domain Blocking was chosen.
Domain Blocking-
Disabled-
Allow-
Deny-
Select Disabled to disable Domain Blocking. Allows users to access all domains except Blocked Domains.
Denies users access to all domains except
Permitted Domains.
Permitted Domains-
Blocked Domains-
Enter the Permitted Domains in this field. Enter the Blocked Domains in this field.
26
Using the Configuration Menu (continued)
Advanced > Firewall
Firewall Rules is an advanced feature used to deny or allow traffic from passing
through the VDI-624. It works in the same way as IP Filters with additional settings. Y ou can create more detailed access rules for the VDI-624. When virtual services are created and enabled, it will also display in Firewall Rules. Firewall Rules contain all network firewall rules pertaining to IP (Internet Protocol).
In the Firewall Rules List at the bottom of the screen, the priorities of the rules are from top (highest priority) to bottom (lowest priority .)
Note: The VDI-624 MAC Address filtering rules have precedence over the Firewall Rules.
Firewall Rules-
Enable or disable the Firewall
Name- Enter the name Action­Source­Destination-
Schedule-
Allow or Deny
Enter the IP Address range Enter the IP Address range; the Protocol;
and the Port Range Select Always or enter the Time Range.
27
Using the Configuration Menu (continued)
Advanced > DMZ
If you have a client PC that cannot run Internet applications properly from behind the VDI-624, then you can set the client up for unrestricted Internet access. It allows a computer to be exposed to the Internet. This feature is useful for gaming purposes. Enter the IP address of the internal computer that will be the DMZ host. Adding a client to the DMZ (Demilitarized Zone) may expose your local network to a variety of
security risks, so only use this option as a last resort.
DMZ-
IP Address-
Enable or Disable the DMZ. The DMZ (Demilitarized Zone)
allows a single computer to be exposed to the internet. By default the DMZ is disabled.
Enter the IP Address of the computer to be in the DMZ.
28
Using the Configuration Menu (continued)
Advanced > Performance
Wireless Performance-
Displayed in this window are the Wireless Performance features for the Access Point portion of the VDI-624.
TX Rates-
Auto is the default selection.
Select from the drop down menu.
Beacon Interval-
RTS Threshold-
Fragmentation-
DTIM interval-
Preamble Type-
SSID Broadcast-
Beacons are packets sent by an Access Point to synchronize a wireless network. Specify a value. 100 is the default setting and is recommended.
This value should remain at its default setting of 2432. If inconsis­tent data flow is a problem, only a minor modification should be made.
The fragmentation threshold, which is specified in bytes, deter­mines whether packets will be fragmented. Packets exceeding the 2346 byte setting will be fragmented before transmission. 2346 is the default setting.
(Delivery Traf fic Indication Message) 3 is the default setting. A DTIM is a countdown informing clients of the next window for listening to broadcast and multicast messages.
Select Short or Long Preamble. The Preamble defines the length of the CRC block (Cyclic Redundancy Check is a com­mon technique for detecting data transmission errors) for com­munication between the wireless router and the roaming wire­less network adapters. Note: High network traffic areas should
use the shorter preamble type.
Choose Enabled to broadcast the SSID across the network. All devices on a network must share the same SSID (Service Set Identifier) to establish communication. Choose Disabled if you do not wish to broadcast the SSID over the network.
29
Using the Configuration Menu (continued)
Advanced > Performance (continued)
802.11g only mode-
CTS Mode-
Super G Mode-
Select this mode to restrict your network to only those devices that employ the 802.11g standard. Enabling this mode will en­sure that you maintain the highest connectivity rate, unhampered by any connection to an 802.1 1b device.
CTS (Clear To Send) is a function used to minimize collisions among wireless devices on a wireless local area network (LAN). CTS will make sure the wireless network is clear before a wire­less client attempts to send wireless data. Enabling CTS will add overhead and may lower wireless throughput.
None-
Always-
Auto-
Super G is a group of performance enhancement features that increase end user application throughput in an 802.1 1g network. Super G is backwards compatible to standard 802.1 1g devices. For top performance, all wirelss devices on the network should be Super G capable. Select either Disabled, Super G without Turbo, Super G with Dynamic T urbo, or Super G with Static Turbo.
CTS is typically used in a pure 802.1 1g environment. If CTS is set to “None” in a mixed mode environment populated by 802.1 1b clients, wireless collisions may occur frequently .
CTS will always be used to make sure the wireless LAN is clear before sending data.
CTS will monitor the wireless network and automati­cally decide whether to implement CTS based on the amount of traffic and collisions that occurs on the wireless network.
Disabled-
Super G without Turbo-
Super G with Dynamic Turbo-
Super G with Static T urbo-
Standard 802.11g support, no enhanced capabilities. Capable of Packet Bursting, FastFrames, Compression, and no
Turbo mode. Capable of Packet Bursting, FastFrames, Compression, and
Dynamic Turbo. This setting is backwards compatible with non­Turbo (legacy) devices. Dynamic Turbo mode is only enabled when all nodes on the wireless network are Super G with Dy­namic Turbo enabled.
Capable of Packet Bursting, FastFrames, Compression, and Static Turbo. This setting is not backwards comp atible with non­Turbo (legacy) devices. Static turbo mode is always on and is only enabled when all nodes on the wireless network is Super G with Static Turbo enabled.
30
Using the Configuration Menu (continued)
T ools> Admin
At this page, the VDI-624 administrator can change the system password. There are two accounts that can access the Broadband Router’s Web-Management interface. They are admin and user. Admin has read/write access while user has read-only access. User can only view the settings but cannot make any changes.
Administrator-
Password­User­Password-
Remote Management- Remote management allows the VDI-624 to be configured
from the Internet by a web browser. A username and password is still required to access the Web-Management interface. In general, only a member of your network can browse the built-in web pages to perform Administrator tasks. This feature enables you to per- form Administrator t asks from the remote (Internet) host.
IP Address- The Internet IP address of the computer that has access to the Broadband
Router. If you input an asterisk (*) into this field, then any computer will be able to access
the Router. Putting an asterisk (*) into this field would present a security risk and is not
recommended.
Port- The port number used to access the Broadband Router. Example- http://x.x.x.x:8080 where x.x.x.x is the WAN IP address of the Broadband
Router and 8080 is the port used for the Web-Mangement interface.
admin is the Administrator login name Enter the password and enter again to confirm
user is the User login name Enter the password and enter again to confirm
31
Using the Configuration Menu (continued)
Tools > Time
Time Zone-
Default
NTP Server-
Set the Time-
Daylight
Saving-
Select the Time Zone from the pull-down menu.
NTP is short for Network Time Protocol. NTP synchronizes com­puter clock times in a network of computers. This field is optional.
To manually input the time, enter the values in these fields for the Y ear , Month, Day , Hour, Minute, and Second. Click Set T ime.
T o select Daylight Saving time manually , select enabled or dis- abled, and enter a start date and an end date for daylight saving time.
32
Using the Configuration Menu (continued)
Tools > System
Browse
The current system settings can be saved as a file onto the local hard drive. The saved
file or any other saved setting file can be loaded back on the Broadband Router. T o reload
a system settings file, click on Browse to browse the local hard drive and locate the
system file to be used. You may also reset the Broadband Router back to factory set-
tings by clicking on Restore.
Save Settings to Local Hard Drive-
Click Save to save the current settings to the local Hard Drive
Load Settings from Local Hard Drive-
Click Browse to find the settings, then click Load
Restore to Factory Default Settings-
Click Restore to restore the factory default settings
33
Using the Configuration Menu (continued)
Tools > Misc
Ping Test-
The Ping Test is used to send Ping packets to test if a computer is on the Internet. Enter the IP Ad­dress that you wish to Ping, and click Ping.
Restart Device-
Block
WAN
Ping-
UPNP-
Gaming Mode-
Click Reboot to restart the VDI-624.
If you choose to block WAN Ping, the WAN IP Address of the VDI-624 will not re­spond to pings. Blocking the Ping may provide some ex­tra security from hackers.
Discard Ping from WAN side-
Click Enabled to block the WAN ping.
To use the Universal Plug and Play feature click on Enabled. UPNP provides compatibility with networking equipment, software and periph­erals of the over 400 vendors that cooperate in the Plug and Play forum.
Gaming mode allows a form of pass-through for certain Internet Games. If you are using Xbox, Playstation2 or a PC, make sure you are using the latest firmware and Gaming Mode is enabled. To utilize Gaming Mode, click Enabled. If you are not using a Gaming application, it is recommended that you Disable Gaming Mode.
Dynamic DNS-
VPN Pass Through-
Dynamic Domain Name System is a method of keeping a domain name linked to a changing IP Address. This is a useful feature since many computers do not use a static IP address.
The VDI-624 supports VPN (Virtual Private Network) pass-through for both PPTP (Point-to-Point Tunneling Protocol) and IPSec (IP Security). Once VPN pass-through is enabled, there is no need to open up virtual services. Multiple VPN connections can be made through the VDI-624. This is useful when you have many VPN clients on the LAN network.
PPTP- select Enabled or Disabled IPSec- select Enabled or Disabled
34
Using the Configuration Menu (continued)
Status > Device Info
This page displays the current information for the VDI-624. It will display the LAN, WAN and MAC address information. If your WAN connection is set up for a Dynamic IP address then a Release button and a Renew button will be displayed. Use Release to disconnect from your ISP and use Renew to connect to your ISP. If your WAN connection is set up for PPPoE, a Connect button and a Disconnect button will be displayed. Use Disconnect to drop the PPPoE connection and use Connect to establish the PPPoE connection.
This window will show the VDI-624’s working status:
WAN
LAN
Wireless
IP Address: WAN/Public IP Address Subnet Mask: WAN/Public Subnet Mask Gateway: WAN/Public Gateway IP Address Domain Name Server: WAN/Public DNS IP Address WAN Status: WAN Connection Status
IP Address: LAN/Private IP Address of the VDI-624 Subnet Mask: LAN/Private Subnet Mask of the VDI-624
MAC Address: Displays the MAC address SSID: Displays the current SSID Channel: Displays the current channel WEP: indicates whether WEP is enabled or disabled
35
Using the Configuration Menu (continued)
Status > Log
DI-754
The Broadband Router keeps a running log of events and activities occurring on the Router. If the device is rebooted, the logs are automatically cleared. Y ou may save the log files under Log Settings.
View Log-
First Page - The first page of the log Last Page - The last page of the log Previous - Moves back one log page Next - Moves forward one log page Clear - Clears the logs completely Log Settings - Brings up the page to configure the log
36
Using the Configuration Menu (continued)
Status > Log > Log Settings
Not only does the Broadband Router display the logs of activities and events, it can be setup to send these logs to another location.
SMTP Server/
IP Address -
Email Address -
The address of the SMTP server that will be used to send the
logs. The email address to which the logs will be sent.
Click on Send Mail Now to send the email.
37
Using the Configuration Menu (continued)
Status > Stats
The screen above displays theTraffic S tatistics. Here you can view the amount of pack­ets that pass through the VDI-624 on both the WAN and the LAN ports. The traffic counter will reset if the device is rebooted.
Status > Wireless
The wireless client table displays a list of current connected wireless clients. This
table also displays the connection time and MAC address of the connected wireless
client.
Click on Help at any time, for more information.
38
Networking Basics
Using the Network Setup Wizard in Windows XP
In this section you will learn how to establish a network at home or work, using
Microsoft Windows XP.
Note: Please refer to websites such as http://www.homenethelp.com
and http://www.microsoft.com/windows2000 for information about networking
computers using Windows 2000, ME or 98.
Go to Start>Control Panel>Network Connections Select Set up a home or small office network
When this screen appears, Click Next.
39
Networking Basics
Please follow all the instructions in this window:
Click Next. In the following window, select the best description of your computer . If your computer
connects to the internet through a gateway/router , select the second option as shown.
Click Next.
40
Networking Basics
Enter a Computer description and a Computer name (optional.)
Click Next. Enter a Workgroup name. All computers on your network should have the same
Workgroup name.
Click Next.
41
Networking Basics
Please wait while the Network Setup Wizard applies the changes.
When the changes are complete, click Next. Please wait while the Network Setup Wizard configures the computer.
This may take a few minutes.
42
Networking Basics
In the window below, select the option that fits your needs. In this example, Create a Network Setup Disk has been selected. You will run this disk on each of the
computers on your network. Click Next.
Insert a disk into the Floppy Disk Drive, in this case drive A.
Click Next.
43
Networking Basics
Please read the information under Here’s how in the screen below . After you complete the Network Setup Wizard you will use the Network Setup Disk to run the Network
Setup Wizard once on each of the computers on your network. To continue click Next.
44
Networking Basics
Please read the information on this screen, then click Finish to complete the Network Setup Wizard.
The new settings will take effect when you restart the computer . Click Yes to restart the computer.
Y ou have completed configuring this computer . Next, you will need to run the Network
Setup Disk on all the other computers on your network. After running the Network Setup Disk on all your computers, your new wireless network will be ready to use.
45
Networking Basics
Naming your Computer
T o name your computer , please follow these directions:In Windows XP:
Click Start (in the lower left corner of the screen)
Right-click on My Computer
Select Properties and click
Select the Computer
Name Tab in the System Properties window.
Y ou may enter a Computer Description if you wish; this field is optional.
T o rename the computer
and join a domain, Click Change.
46
Networking Basics
Naming your Computer
In this window, enter the
Computer name
Select Workgroup and enter
the name of the Workgroup.
All computers on your network
must have the same Workgroup name.
.
Click OK
.
Checking the IP Address in Windows XP
The wireless adapter-equipped computers in your network must be in the same IP Ad­dress range (see Getting Started in this manual for a definition of IP Address Range.) T o check on the IP Address of the adapter, please do the following:
Right-click on the
Local Area Connection icon
in the task bar.
Click on Status.
47
Networking Basics
Checking the IP Address in Windows XP
This window will appear.
Click the
Support tab
Click Close
Assigning a Static IP Address in Windows XP/2000
Note: Residential Gateways/Broadband Routers will automatically assign IP Addresses to the computers on the network, using DHCP (Dynamic Host Configuration Protocol) technology . If you are using a DHCP-capable Gateway/Router you will not need to assign Static IP Addresses.
If you are not using a DHCP capable Gateway/Router , or you need to assign a S tatic IP Address, please follow these instructions:
Go to Start
Double-click on
Control Panel
48
Networking Basics
Assigning a Static IP Address in Windows XP/2000
Double-click on
Network Connections
Right-click on Local Area
Connections
Double-click on
Properties
49
Networking Basics
Assigning a Static IP Address in Windows XP/2000
Click on Internet Protocol
(TCP/IP)
Click Properties
Input your IP address and
subnet mask. (The IP Addresses on your network must be within the same range. For example, if one computer has an IP Address of 192.168.0.2, the other computers should have IP Addresses that are sequential, like 192.168.0.3 and 192.168.0.4. The subnet mask must be the same for all the computers on the network.)
Input your DNS server
addresses. (Note: If you are entering a DNS server, you must enter the IP Address of the Default Gateway.)
The DNS server information will be supplied by your ISP (Internet Service Provider.)
Click OK
50
Networking Basics
Assigning a Static IP Address with Macintosh OSX
Go to the Apple Menu and se-
lect System Preferences
cClick on Network
Select Built-in Ethernet in the
Show pull-down menu
Select Manually in the Con-
figure pull-down menu
Input the Static IP Address,
the Subnet Mask and the Router IP Address in the ap-
propriate fields
Click Apply Now
51
Networking Basics
Selecting a Dynamic IP Address with Macintosh OSX
Go to the Apple Menu and select System Preferences
Click on Network
Select Built-in Ethernet in the
Show pull-down menu
Select Using DHCP in the
Configure pull-down menu
Click Apply Now
The IP Address, Subnet
mask, and the Router’s IP Address will appear in a few
seconds
52
Networking Basics
Checking the Wireless Connection by Pinging in Windows XP and 2000
Go to Start > Run >
type cmd. A window similar to this one will appear. Type
ping xxx.xxx.xxx.xxx, where xxx is the IP Address of the
Wireless Router or Access Point. A good wireless connection will show four replies from the Wireless Router or Acess Point, as shown.
Checking the Wireless Connection by Pinging in Windows Me and 98
Go to Start > Run
> type command. A window similar to this will appear. Type ping
xxx.xxx.xxx.xxx where xxx is the IP Address of the
Wireless Router or Access Point. A good wireless connection will show four replies from the wireless router or access point, as shown.
53
Troubleshooting
This Chapter provides solutions to problems that can occur during the installation and operation of the VDI-624 Wireless Broadband Router. W e cover various aspects of the network setup, including the network adapters. Please read the following if you are having problems.
It is recommended that you use an Ethernet Connection to configure the VDI-624 Wireless Broad Band Router.
1.The computer used to configure the VDI-624 cannot access the Configuration menu.
Check that the Ethernet LED on the VDI-624 is ON. If the LED is not
ON, check that the cable for the Ethernet connection is securely inserted.
Check that the Ethernet Adapter is working properly. Please see
item 3 (Check that the drivers for the network adapters are installed properly) in this Troubleshooting section to check that
the drivers are loaded properly . Check that the IP Address is in the same range and subnet as the
VDI-624. Please see Checking the IP Address in Windows XP in the Networking Basics section of this manual.
Note: The IP Address of the VDI-624 is 192.168.0.1. All the computers on the network must have a unique IP Address in the same range, e.g., 192.168.0.x. Any computers that have identical IP Addresses will not be visible on the network. They must all have the same subnet mask, e.g., 255.255.255.0
Do a Ping test to make sure that the VDI-624 is responding. Go to
Start>Run>Type Command>Type ping 192.168.0.1. A successful ping will show four replies.
Note: If you have changed the default IP Address, make sure to ping the correct IP Address assigned to the VDI-624.
54
Troubleshooting
2. The wireless client cannot access the Internet in the Infrastructure mode.
Make sure the wireless client is associated and joined with the correct Access Point. To check this connection: Right-click on the Local Area Connection icon in the taskbar> select View Available Wireless Networks. The Connect to Wireless Network screen will appear. Please make sure you have selected the
correct available network, as shown in the illustrations below.
default
Check that the IP Address assigned to the wireless adapter is within the same IP Address range as the access point and gateway . (Since the
VDI-624 has an IP Address of 192.168.0.1, wireless adapters must have an IP Address in the same range, e.g., 192.168.0.x. Each device must have a unique IP Address; no two devices may have the same IP Address. The subnet mask must be the same for all the computers on the network.) T o check the IP Address assigned to the wireless adapter,
double-click on the Local Area Connection icon in the taskbar > select the Support tab and the IP Address will be displayed. (Please
refer to Checking the IP Address in the Networking Basics section of this manual.)
If it is necessary to assign a Static IP Address to the wireless adapter,
please refer to the appropriate section in Networking Basics. If you are entering a DNS Server address you must also enter the Default
Gateway Address. (Remember that if you have a DHCP-capable router, you will not need to assign a Static IP Address. See Networking
Basics: Assigning a Static IP Address.)
55
Troubleshooting
3. Check that the drivers for the network adapters are installed properly.
You may be using different network adapters than those illustrated here, but this procedure will remain the same, regardless of the type of network adapters you are using.
Go to Start > My
Computer > Properties
Select the
Hardware Tab
Click Device
Manager
56
Troubleshooting
Double-click
on Network Adapters
Right-click on D-Link
AirPlus VDWL-G650 Wireless Cardbus Adapter (In this example
we use the VDWL-G650; you may be using other network adapters, but the procedure will remain the same.)
Select Properties
to check that the drivers are in­stalled properly
D-Link AirPlus DWL-G650
D-Link AirPlus DWL-G650 Wireless Cardbus Adapter
Look under Device
Status to check that the device is working properly
Click OK
D-Link AirPlus DWL-G650 Wireless Cardbus Adapter
57
Troubleshooting
4. What variables may cause my wireless products to lose reception?
D-Link products let you access your network from virtually anywhere you want. However , the positioning of the products within your environment will affect the wireless range. Please refer to Installation Considerations in the Wireless Basics section of this manual for further information about the most advantageous placement of your D-Link wireless products.
5. Why does my wireless connection keep dropping?
Antenna Orientation- Try different antenna orientations for the VDI-624. Try to
keep the antenna at least 6 inches away from the wall or other objects.
If you are using 2.4GHz cordless phones, X-10 equipment or other home secu-
rity systems, ceiling fans, and lights, your wireless connection will degrade dra­matically or drop altogether. Try changing the Channel on your Router , Access Point and Wireless adapter to a different Channel to avoid interference.
Keep your product away (at least 3-6 feet) from electrical devices that generate
RF noise, like microwaves, monitors, electric motors, etc.
6. Why can’t I get a wireless connection?
If you have enabled Encryption on the VDI-624, you must also enable encryption on all wireless clients in order to establish a wireless connection.
For 802.11g, the Encryption settings are: 64 or 128 bit. Make sure that the
encryption bit level is the same on the Router and the Wireless Client.
Make sure that the SSID on the Router and the Wireless Client are exactly the
same. If they are not, wireless connection will not be established.
Move the VDI-624 and the wireless client into the same room and then test the
wireless connection.
Disable all security settings. (WEP, MAC Address Control)
58
Troubleshooting
6. Why can’t I get a wireless connection? (continued)
Turn off your VDI-624 and the client. Turn the VDI-624 back on again, and then
turn on the client.
Make sure that all devices are set to Infrastructure mode.
Check that the LED indicators are indicating normal activity . If not, check that the
AC power and Ethernet cables are firmly connected. Check that the IP Address, subnet mask, gateway and DNS settings are cor-
rectly entered for the network. If you are using 2.4GHz cordless phones, X-10 equipment or other home security
systems, ceiling fans, and lights, your wireless connection will degrade dramati­cally or drop altogether. T ry changing the Channel on your VDI-624, and on all the devices in your network to avoid interference.
Keep your product away (at least 3-6 feet) from electrical devices that generate
RF noise, like microwaves, monitors, electric motors, etc.
7. I forgot my encryption key .
Reset the VDI-624 to its factory default settings and restore the other devices on
your network to their default settings. You may do this by pressing the Reset button on the back of the unit. You will lose the current configuration settings.
59
Troubleshooting
8. Resetting the VDI-624 to Factory Default Settings
After you have tried other methods for troubleshooting your network, you may choose to Reset the VDI-624 to the factory default settings. Remember that D­Link AirPro product s network together , out of the box, at the factory default
settings.
Reset
T o hard-reset the VDI-624 to Factory Default Settings, please do the following:
Locate the Reset button on the back of the VDI-624
Use a paper clip to press the Reset button
Hold for about 10 seconds and then release
After the VDI-624 reboots (this may take a few minutes)
it will be reset to the factory Default settings
60
Technical Specifications
Standards
IEEE 802.1 1g
IEEE 802.1 1b
IEEE 802.3
IEEE 802.3u
VPN Pass Through/ Multi-Sessions
PPTP
 
L2TP IPSec
Device Management
Web-Based- Internet Explorer v6 or later; Netscape Navigator v6
or later; or other Java-enabled browsers
DHCP Server and Client
Advanced Firewall Features
NA T with VPN Passthrough (Network Address T ranslation)
MAC Filtering
IP Filtering
URL Filtering
Domain Blocking
Scheduling
Wireless Operating Range
Indoors – up to 328 feet (100 meters)
Outdoors – up to 1312 feet (400 meters)
Operating Temperature
32ºF to 131ºF (0ºC to 55ºC)
Humidity:
95% maximum (non-condensing)
Safety and Emissions:
FCC
Wireless Frequency Range:
2.4GHz to 2.462GHz
61
Technical Specifications
LEDs:
Power
WAN
LAN (10/100)
WLAN (Wireless Connection)
Physical Dimensions:
L = 7.56 inches (192mm)
W = 4.65 inches (118mm)
H = 1.22 inches (31mm)
Wireless Transmit Power:
15dBm ± 2dB
Security:
802.1x WPA- WiFi Protected Access
(64-,128-WEP with TKIP, MIC, IV Expansion, Shared Key Authentication)
External Antenna Type:
Single detachable reverse SMA
Modulation Technology:
Orthogonal Frequency Division Multiplexing (OFDM)
Power Input:
Ext. Power Supply DC 5V , 2.5A
Weight:
10.8 oz. (0.3kg)
62
Technical Specifications
Wireless Data Rates with Automatic Fallback:
108 Mbps
54 Mbps
48 Mbps
36 Mbps
24 Mbps
18 Mbps
12 Mbps
1 1 Mbps
9 Mbps
6 Mbps
5.5 Mbps
2 Mbps
1 Mbps
Receiver Sensitivity:
108Mbps
54Mbps OFDM, 10% PER, -68dBm
 
48Mbps OFDM, 10% PER, -68dBm 36Mbps OFDM, 10% PER, -75dBm
24Mbps OFDM, 10% PER, -79dBm
18Mbps OFDM, 10% PER, -82dBm
12Mbps OFDM, 10% PER, -84dBm
11Mbps CCK, 8% PER, -82dBm
9Mbps OFDM, 10% PER, -87dBm
 
6Mbps OFDM, 10% PER, -88dBm
5.5Mbps CCK, 8% PER, -85dBm
2Mbps QPSK, 8% PER, -86dBm
1Mbps BPSK, 8% PER, -89dBm
63
Frequently Asked Questions
Why can´t I access the web based configuration?
When entering the IP Address of the VDI-624 (192.168.0.1), you are not connecting
to the Internet or have to be connected to the Internet. The device has the utility built-
in to a ROM chip in the device itself. Your computer must be on the same IP subnet
to connect to the web-based utility .
T o resolve dif ficulties accessing a web utility , please follow the step s below .
SteSte
p 1p 1
Ste
SteSte
you do not get a solid link light, try using a different cable or connect to a different
port on the device if possible. If the computer is turned off, the link light may not be
on.
p 1
Verify physical connectivity by checking for solid link light s on the device. If
p 1p 1
What type of cable should I be using?
The following connections require a Crossover Cable:
Computer to Computer Computer to Uplink Port Computer to Access Point Computer to Print Server Computer/XBOX/PS2 to DWL-810 Computer/XBOX/PS2 to DWL-900AP+ Uplink Port to Uplink Port (hub/switch) Normal Port to Normal Port (hub/switch)
The following connections require a Straight-through Cable:
Computer to Residential Gateway/Router Computer to Normal Port (hub/switch) Access Point to Normal Port (hub/switch) Print Server to Normal Port (hub/switch) Uplink Port to Normal Port (hub/switch)
Rule of Thumb: ”If there is a link light, the cable is right.”
64
Frequently Asked Questions (continued)
Why can´t I access the web based configuration? (continued)
What type of cable should I be using? (continued)
What´s the difference between a crossover cable and a straight-through cable?
The wiring in crossover and straight-through cables are different. The two types of cable have different purposes for different LAN configurations. EIA/TIA 568A/568B define the wiring standards and allow for two different wiring color codes as illustrated in the following diagram.
*The wires with colored backgrounds may have white stripes and may be denoted that way in diagrams found elsewhere.
How to tell straight-through cable from a crossover cable:
The main way to tell the difference between the two cable types is to compare the wiring order on the ends of the cable. If the wiring is the same on both sides, it is straight-through cable. If one side has opposite wiring, it is a crossover cable.
All you need to remember to properly configure the cables is the pinout order of the two cable ends and the following rules:
A straight-through cable has identical ends A crossover cable has different ends
It makes no functional difference which standard you follow for straight-through cable ends, as long as both ends are the same. You can start a crossover cable with either standard as long as the other end is the other standard. It makes no functional difference which end is which. The order in which you pin the cable is important. Using a pattern other than what is specified in the above diagram could cause connection problems.
When to use a crossover cable and when to use a straight-through cable:
Computer to Computer – Crossover Computer to an normal port on a Hub/Switch – Straight-through Computer to an uplink port on a Hub/Switch - Crossover Hub/Switch uplink port to another Hub/Switch uplink port – Crossover
Hub/Switch uplink port to another Hub/Switch normal port - Straight-through
65
Frequently Asked Questions (continued)
Why can´t I access the web based configuration? (continued)
SteSte
p 2p 2
Ste
p 2 Disable any Internet security software running on the computer . Software
SteSte
p 2p 2
firewalls like Zone Alarm, Black Ice, Sygate, Norton Personal Firewall, etc. might block access to the configuration pages. Check the help files included with your firewall software for more information on disabling or configuring it.
Step 3Step 3
Step 3 Configure your Internet settings.
Step 3Step 3
Go to Start>Settings>Control Panel. Double click the Internet Options Icon. From the Security tab, click the button to restore the settings to their defaults.
Click the Connection tab and set the dial-up option to Never Dial a Connection. Click
the LAN Settings button.
Nothing should be checked. Click OK.
Go to the Advanced tab and click the button to restore these settings to their
defaults.
Click OK. Go to the desktop and close any open windows.
66
Frequently Asked Questions (continued)
Why can´t I access the web based configuration? (continued)
SteSte
p 4p 4
Ste
SteSte
same range of the device you are attempting to configure. Most D-Link devices use
the 192.168.0.X range.
Check your IP Address. Your computer must have an IP Address in the
p 4
p 4p 4
How can I find my IP Address in Windows 95, 98, or ME?
Step 1 Click on Start, then click on Run. Step 2 The Run Dialogue Box will appear . T ype winipcfg in the window as shown
then click OK.
Step 3 The IP Configuration window will appear , displaying your Ethernet
Adapter Information.
Select your adapter from the drop down menu.If you do not see your adapter in the drop down menu, your adapter is
not properly installed.
Step 4 After selecting your adapter, it will display your IP Address, subnet
mask, and default gateway .
Step 5 Click OK to close the IP Configuration window .
67
Frequently Asked Questions (continued)
Why can´t I access the web based configuration? (continued)
SteSte
p 4p 4
Ste
p 4 (continued) Check your IP Address. Your computer must have an IP Address
SteSte
p 4p 4
in the same range of the device you are attempting to configure. Most D-Link devices use the 192.168.0.X range.
How can I find my IP Address in Windows 2000/XP?
Step 1 Click on Start and select Run. Step 2 T ype cmd then click OK.
Step 3 From the Command Prompt, enter ipconfig. It will return your IP
Address, subnet mask, and default gateway
Step 4 T ype exit to close the command prompt.
68
Frequently Asked Questions (continued)
Why can´t I access the web based configuration? (continued)
SteSte
p 4p 4
Ste
p 4 (continued) Check your IP Address. Your computer must have an IP
SteSte
p 4p 4
Address in the same range of the device you are attempting to configure. Most D-Link devices use the 192.168.0.X range.
Make sure you take note of your computer´s Default Gateway IP Address. The Default
Gateway is the IP Address of the D-Link router. By default, it should be 192.168.0.1.
How can I assign a Static IP Address in Windows XP?
Step 1
Click on Start > Control Panel > Network and Internet Connections > Network connections.
Step 2 See Step 2 for Windows 2000 and continue from there.
How can I assign a Static IP Address in Windows 2000?
Step 1 Right-click on My Network
Places and select Properties.
Step 2 Right-click on the Local
Area Connection which represents
your network card and select Properties.
Highlight Internet Protocol (TCP/ IP) and click Properties.
69
Frequently Asked Questions (continued)
Why can´t I access the web based configuration? (continued)
How can I assign a Static IP Address in Windows 2000? (continued)
Click Use the following IP Address and enter an IP Address that is on the same subnet as the LAN IP Address on your router. Address is 192.168.0.1, make your IP Address 192.168.0.X where X = 2-99. Make sure that the number you choose is not in use on the network.
Set the Default Gateway to be the same as the LAN IP Address of your router (192.168.0.1).
Set the Primary DNS to be the same as the LAN IP address of your router (192.168.0.1).
Example: If the router´s LAN IP
The Secondary DNS is not needed or enter a DNS server from your ISP. Click OK twice. You may be asked if you want to reboot your computer. Click
Yes.
How can I assign a Static IP Address in Windows 98/Me?
Step 1 From the desktop, right-click on the
Network Neigborhood icon (Win ME - My Network Places) and select Properties.
Highlight TCP/IP and click the Properties button. If you have more than 1 adapter, then there will be a TCP/IP “Binding” for each adapter. Highlight TCP/IP > (your
network adapter) and then click Properties.
70
Frequently Asked Questions (continued)
Why can´t I access the web based configuration? (continued)
How can I assign a Static IP Address in Windows 98/Me? (continued)
Step 2 Click Specify an IP Address.
Enter in an IP Address that is on the same subnet as the LAN IP Address on your router. Example: If the router´s LAN IP Address is
192.168.0.1, make your IP Address
192.168.0.X where X is between 2-99. Make sure that the number you choose is not in use on the network.
Step 3 Click on the Gateway tab.
Enter the LAN IP Address of your router here (192.168.0.1).
Click Add when finished.
Step 4 Click on the DNS Configuration tab.
Click Enable DNS. Type in a Host (can be any word). Under DNS server search order, enter the LAN IP Address of your router (192.168.0.1). Click Add.
Step 5 Click OK twice.
When prompted to reboot your computer, click Yes. After you reboot, the computer will now have a static, private IP Address.
SteSte
p 5p 5
Ste
p 5 Access the web management. Open your web
SteSte
p 5p 5
browser and enter the IP Address of your D-Link device in
the address bar. This should open the login page for the web
management. Follow instructions to login and complete the configuration.
71
Frequently Asked Questions (continued)
How do I open ports on my router?
T o allow traf fic from the internet to enter your local network, you will need to open up
ports or the router will block the request.
Step 1 Open your web browser
and enter the IP Address of
your D-Link router
(192.168.0.1). Enter username
(admin) and your password
(blank by default).
Step 2 Click on the Advanced
on top and then click Virtual
Server on the left side.
Step 3 Check Enabled to
activate entry .
Step 4 Enter a name for your virtual server entry .
Step 5 Next to Private IP, enter the IP Address of the computer on your local
network that you want to allow the incoming service to.
Step 6 Choose Protocol T ype - either TCP, UDP , or both. If you are not sure, select
both.
Step 7 Enter the port information next to Private Port and Public Port. The private
and public ports are usually the same. The public port is the port seen from the WAN
side, and the private port is the port being used by the application on the computer
within your local network.
Step 8 Enter the Schedule information.
Step 9 Click Apply and then click Continue.
Note: Make sure DMZ host is disabled. If DMZ is enabled, it will disable all Virtual
Server entries.
Because our routers use NA T (Network Address T ranslation), you can only open a
specific port to one computer at a time. For example: If you have 2 web servers on
your network, you cannot open port 80 to both computers. Y ou will need to configure
1 of the web servers to use port 81. Now you can open port 80 to the first computer
and then open port 81 to the other computer.
72
Frequently Asked Questions (continued)
What is DMZ?
Demilitarized Zone:
In computer networks, a DMZ (demilitarized zone) is a computer host or small network inserted as a neutral zone between a company´s private network and the outside public network. It prevents outside users from getting direct access to a server that has company data. (The term comes from the geographic buffer zone that was set up between North Korea and South Korea following the UN police action in the early 1950s.) A DMZ is an optional and more secure approach to a firewall and effectively acts as a proxy server as well.
In a typical DMZ configuration for a small company , a separate computer (or host in network terms) receives requests from users within the private network for access to Web sites or other companies accessible on the public network. The DMZ host then initiates sessions for these requests on the public network. However , the DMZ host is not able to initiate a session back into the private network. It can only forward packets that have already been requested.
Users of the public network outside the company can access only the DMZ host. The DMZ may typically also have the company´s Web pages so these could be served to the outside world. However , the DMZ provides access to no other company data. In the event that an outside user penetrated the DMZ hosts security , the W eb pages might be corrupted but no other company information would be exposed. D-Link, a leading maker of routers, is one company that sells products designed for setting up
a DMZ.
How do I configure the DMZ Host?
The DMZ feature allows you to forward all incoming ports to one computer on the local network. The DMZ, or Demilitarized Zone, will allow the specified computer to be exposed to the Internet. DMZ is useful when a certain application or game does not work through the firewall. The computer that is configured for DMZ will be completely vulnerable on the Internet, so it is suggested that you try opening ports from the Virtual Server or Firewall settings before using DMZ.
Step 1 Find the IP address of the computer you want to use as the DMZ host.
T o find out how to locate the IP Address of the computer in Windows XP/2000/ME/9x
or Macintosh operating systems please refer to Step 4 of the first question in this
section (Frequently Asked Questions).
73
Frequently Asked Questions (continued)
How do I configure the DMZ Host? (continued)
Step 2 Log into the web based configuration
of the router by typing in the IP Address of the router (default:192.168.0.1) in your web browser. The username is admin (all lowercase) and the password is password
(all lowercase)
Step 3 Click the Advanced tab and then click on the DMZ button. Select Enable
and type in the IP Address you found in step 1.
Step 4 Click Apply
and then Continue to save the changes.
Note: When DMZ is enabled, Virtual Server settings will still be effective. Remember , you cannot forward the same port to multiple IP Addresses, so the Virtual Server settings will take priority over
DMZ settings.
DI-624
admin
74
Frequently Asked Questions (continued)
How do I open a range of ports on my VDI-624 using Firewall rules?
Step 1 Access the router’s web configuration by entering the router’s IP Address in
your web browser. The default IP Address is 192.168.0.1. Login using your password. The default username is “admin” and the password is blank.
If you are having difficulty accessing web management, please see the first question
in this section.
Step 2 From the web management Home page, click the Advanced tab then click
the Firewall button.
Step 3 Click on
Enabled and type in a name for the new rule.
Step 4 Choose WAN
as the Source and enter a range of IP Addresses out on the internet that you would like this rule applied to. If you would like this rule to allow all internet users to be able to access these ports, then put an Asterisk in the first box and leave the second box
empty.
Step 5 Select LAN as the Destination and enter the IP Address of the computer on
your local network that you want to allow the incoming service to. This will not work with a range of IP Addresses.
Step 6 Enter the port or range of ports that are required to be open for the incoming
service.
Step 7 Click Apply and then click Continue.
Note: Make sure DMZ host is disabled.
Because our routers use NA T (Network Address T ranslation), you can only open a specific port to one computer at a time. For example: If you have 2 web servers on your network, you cannot open port 80 to both computers. Y ou will need to configure 1 of the web servers to use port 81. Now you can open port 80 to the first computer
and then open port 81 to the other computer.
75
Frequently Asked Questions (continued)
What are virtual servers?
A Virtual Server is defined as a service port, and all requests to this port will be redirected to the computer specified by the server IP . For example, if you have an FTP Server (port 21) at 192.168.0.5, a Web server (port 80) at 192.168.0.6, and a VPN server at 192.168.0.7, then you need to specify the following virtual server mapping table:
Server Port
Server IP
Enable
21 192.168.0.5 X
80 192.168.0.6 X
1723 192.168.0.7 X
How do I use PC Anywhere with my VDI-624 router?
Y ou will need to open 3 ports in the Virtual Server section of your D-Link router.
Step 1 Open your web browser and enter the IP Address of the router (192.168.0.1). Step 2 Click on Advanced at the top and then click Virtual Server on the left side. Step 3 Enter the
information as seen below. The Private IP is the IP Address of the computer on your local network that you want to connect to.
Step 4 The first entry
will read as shown here:
Step 5 Click Apply
and then click Continue.
76
Frequently Asked Questions (continued)
How do I use PC Anywhere with my VDI-624 router? (continued)
Step 6 Create
a second entry
as shown here:
Step 7 Click
Apply and then click Continue.
Step 8 Create
a third and final entry as shown
here:
Step 9 Click Apply and then click Continue.
Step 10 Run PCAnywhere from the remote site and use the W AN IP Address of the
router, not your computer´s IP Address.
77
Frequently Asked Questions (continued)
How can I use eDonkey behind my D-Link Router?
Y ou must open ports on your router to allow incoming traffic while using eDonkey.
eDonkey uses three ports (4 if using CLI): 4661 (TCP) T o connect with a server
4662 (TCP) To connect with other clients 4665 (UDP) To communicate with servers other than the one you are connected to. 4663 (TCP) *Used with the command line (CLI) client when it is configured to allow remote connections. This is the case when using a Graphical Interface (such as the
Java Interface) with the client.
Step 1 Open your web browser and enter the IP Address of your router
(192.168.0.1). Enter username (admin) and your password (leave blank).
Step 2 Click on Advanced and then click Firewall.
Step 3 Create a
new firewall rule:
Click Enabled.
Enter a name
(edonkey).
Click Allow.
Next to Source,
select WAN
under interface. In
the first box,
enter an *. Leave
the second box
empty.
Next to
Destination,
select LAN under
interface. Enter
the IP Address of
the computer you
are running
eDonkey from.
Leave the second
box empty . Under Protocol, select *. In the port range boxes, enter 4661 in the first
box and then 4665 in the second box. Click Always or set a schedule.
Step 4 Click Apply and then Continue.
78
Frequently Asked Questions (continued)
How do I set up my router for SOCOM on my Playstation 2?
T o allow you to play SOCOM and hear audio, you must download the latest firmware for the router (if needed), enable Game Mode, and open port 6869 to the IP Address of your Playstation.
Step 1 Upgrade firmware (follow link above).
Step 2 Open your web browser and enter the IP Address of the router (192.168.0.1).
Enter username (admin) and your password (blank by default).
Step 3 Click on the Advanced tab and then click on Virtual Server on the left side.
Step 4 You will now create a new Virtual Server entry . Click Enabled and enter a
name (socom). Enter the IP Address of your Playst ation for Private IP.
Step 5 For Protocol T ype select Both. Enter 6869 for both the Private Port and
Public Port. Click Always. Click Apply to save changes and then Continue.
socom
192.168.0.100
Both 6869
6869
Step 6 Click on the Tools tab and then Misc on the left side. Step 7 Make sure Gaming Mode is Enabled. If not, click Enabled. Click Apply
and then Continue.
79
Frequently Asked Questions (continued)
How can I use Gamespy behind my D-Link router?
Step 1 Open your web browser and enter the IP Address of the router (192.168.0.1).
Enter admin for the username and your password (blank by default).
Step 2 Click on the Advanced t ab and then click Virtual Server on the left side.
Step 3 You will create 2 entries.
Step 4 Click Enabled and enter
Settings:
NAME - Gamespy1 PRIVATE IP - The IP
Address of your computer that you are running Gamespy from.
PROTOCOL TYPE - Both PRIVATE PORT - 3783
PUBLIC PORT - 3783 SCHEDULE - Always.
gamespy1
192.168.0.100 Both 3783 3783
Click Apply and then continue.
Step 5 Enter 2nd entry:
Click Enabled
NAME - Gamespy2 PRIV A TE IP - The IP
Address of your computer that youare running Gamespy from.
PROTOCOL TYPE - Both PRIV A TE PORT - 6500 PUBLIC PORT - 6500 SCHEDULE - Always.
Click Apply and then continue.
gamespy2
192.168.0.100 Both 6500 6500
80
Frequently Asked Questions (continued)
How do I configure my router for KaZaA and Grokster?
The following is for KaZaA, Grokster, and others using the FastT rack P2P file sharing
system.
In most cases, you do not have to configure anything on the router or on the KazaA
software. If you are having problems, please follow steps below:
Step 1 Enter the IP Address of your router in a web browser (192.168.0.1).
Step 2 Enter your username (admin) and your password (blank by default).
Step 3 Click on Advanced and then click V irtual Server.
Step 4 Click Enabled and then enter a Name (KaZaA for example).
Step 5 Enter the IP Address of the computer you are running KaZaA from in the
Private IP box. Select TCP for the Protocol T ype.
Step 6 Enter 1214 in the Private and Public Port boxes. Click Always under
schedule or set a time range. Click Apply.
Make sure that you did not enable proxy/firewall in the KaZaA software.
81
Frequently Asked Questions (continued)
How do I configure my router to play Warcraft 3?
Y ou must open ports on your router to allow incoming traf fic while hosting a game in
Warcraft 3. T o play a game, you do not have to configure your router .
Warcraft 3 (Battlenet) uses port 61 12.
For the VDI-624
Step 1 Open your web browser
and enter the IP Address of your
router (192.168.0.1). Enter
username (admin) and your
password (leave blank).
Step 2 Click on Advanced and
then click Virtual Server.
Step 3 Create a new entry: Click
Enabled. Enter a name
(warcraft3). Private IP - Enter the
IP Address of the computer you
want to host the game. Select
Both for Protocol T ype Enter 6112
for both Private Port and Public Port Click Always or set a schedule.
warcraft3
192.168.0.100 both 6112 6112
Step 4 Click Apply and then Continue.
Note: If you want multiple computers from you LAN to play in the same game that
you are hosting, then repeat the steps above and enter the IP Addresses of the other
computers. Y ou will need to change port s. Computer #2 can use port 61 13, computer
#3 can use 61 14, and so on.
Y ou will need to change the port information within the Warcraf t 3 software for
computers #2 and up.
Configure the Game Port information on each computer:
Start Warcraft 3 on each computer, click Options > Gameplay. Scroll down and you
should see Game Port. Enter the port number as you entered in the above steps.
82
Frequently Asked Questions (continued)
How do I use NetMeeting with my D-Link Router?
Unlike most TCP/IP applications, NetMeeting uses DYNAMIC PORTS instead of ST A TIC PORTS. That means that each NetMeeting connection is somewhat dif ferent than the last. For instance, the HTTP web site application uses port 80. NetMeeting can use any of over 60,000 different ports.
All broadband routers using (only) standard NA T and all internet sharing programs like Microsoft ICS that use (only) standard NA T will NOT work with NetMeeting or other H.323 software packages.
The solution is to put the router in DMZ. Note: A few hardware manufacturers have taken it on themselves to actually provide
H.323 compatibility. This is not an easy task since the router must search each incoming packet for signs that it might be a netmeeting packet. This is a whole lot more work than a router normally does and may actually be a weak point in the firewall. D-Link is not one of the manufacturers.
T o read more on this visit http://www.HomenetHelp.com
How do I set up my router to use iChat? -for Macintosh users-
Y ou must open ports on your router to allow incoming traf fic while using iChat.
iChat uses the following ports: 5060 (UDP) 5190 (TCP) File Sharing 16384-16403
(UDP) T o video conference with other client s.
Step 1 Open your web browser and enter the IP Address of your router
(192.168.0.1). Enter username (admin) and your password (leave blank).
Step 2 Click on Advanced and then click Firewall.
83
Frequently Asked Questions (continued)
How do I set up my router to use iChat? -for Macintosh users­(continued)
Step 3 Create a new
firewall rule:
Click Enabled. Enter a name (ichat1). Click Allow. Next to Source, select WAN under interface. In the first box, enter an *. Leave the second box empty. Next to Destination, select LAN under interface. Enter the IP Address of the computer you are running iChat from.
Leave the second box empty . Under Protocol, select UDP. In the port range boxes, enter 5060 in the first box and leave the second box empty. Click Always or set a schedule.
Step 4 Click Apply
and then Continue.
Step 5
Repeat steps 3 and 4 enter ichat2 and open ports 16384-
16403 (UDP).
84
Frequently Asked Questions (continued)
How do I set up my router to use iChat? -for Macintosh users­(continued)
For File Sharing:
Step 1 Click on
Advanced and then Virtual Server.
Step 2 Check Enabled
to activate entry .
Step 3 Enter a name for
your virtual server entry (ichat3).
Step 4 Next to Private
IP , enter the IP Address of the computer on your local network that you want to allow the incoming service to.
Step 5 Select TCP for
Protocol Type.
Step 6 Enter 5190 next to Private Port and Public Port. Stsp 7 Click Always or configure a schedule. Step 8 Click Apply and then Continue.
If using Mac OS X Firewall, you may need to temporarily turn off the firewall in the Sharing preference pane on both computers.
To use the Mac OS X Firewall, you must open the same ports as in the router:
Step 1 Choose Apple menu > System Preferences. Step 2 Choose View > Sharing. Step 3 Click the Firewall tab. Step 4 Click New. Step 5 Choose Other from the Port Name pop-up menu. Step 6 In the Port Number, Range or Series field, type in: 5060, 16384-16403. Step 7 In the Description field type in: iChat A V. Step 8 Click OK.
85
Frequently Asked Questions (continued)
How do I send or receive a file via iChat when the Mac OSX firewall is active? -for Macintosh users- Mac OS X 10.2 and later
The following information is from the online Macintosh AppleCare knowledge base:
“iChat cannot send or receive a file when the Mac OS X firewall is active in its default state. If you have opened the AIM port, you may be able to receive a file but not send them.
In its default state, the Mac OS X firewall blocks file transfers using iChat or America Online AIM sof tware. If either the sender or receiver has turned on the Mac OS X firewall, the transfer may be blocked.
The simplest workaround is to temporarily turn off the firewall in the Sharing preference pane on both computers. This is required for the sender . However, the receiver may keep the firewall on if the AIM port is open. To open the AIM port:
Step 1 Choose Apple menu > System Preferences. Step 2 Choose View > Sharing. Step 3 Click the Firewall tab. Step 4 Click New . Step 5 Choose AOL IM from the Port Name pop-up menu. The number 5190
should already be filled in for you.
Step 6 Click OK.
If you do not want to turn off the firewall at the sending computer, a dif ferent file sharing service may be used instead of iChat. The types of file sharing available in Mac OS X are outlined in technical document 106461, "Mac OS X: File Sharing" in the AppleCare Knowl- edge base online.
Note: If you use a file sharing service when the firewall is turned on, be sure to click the Firewall tab and select the service you have chosen in the "Allow" list. If you do not do this, the firewall will also block the file sharing service. “
86
Frequently Asked Questions (continued)
What is NA T?
NA T stands for Network Address T ranslator. It is proposed and described in RFC­1631 and is used for solving the IP Address depletion problem. Basically , each NA T box has a table consisting of pairs of local IP Addresses and globally unique addresses, by which the box can “translate” the local IP Addresses to global address and vice versa. Simply put, it is a method of connecting multiple computers to the Internet (or any other IP network) using one IP Address.
D-Link´s broadband routers (ie: DI-604) support NA T . With proper configuration, multiple users can access the Internet using a single account via the NA T device.
For more information on RFC-1631: The IP Network Address T ranslator (NA T), visit
http://www.faqs.org/rfcs/rfc1631.html
87
Warranty
(USA only)
Subject to the terms and conditions set forth herein, GTE.Net LLC d/b/a Verizon Internet Solutions and Verizon Internet Services Inc. (collectively “V erizon Online”) provide this Limited Warranty for the products you are obtaining through Verizon Online (“Product(s)”). This Limited Warranty is provided only to the person or entity (“Customer”) that originally purchased the Product(s) from:
•Verizon Online and for
• Products purchased and delivered within the fifty states of the United States and the District of Columbia Limited Warranty: Verizon Online warrants that the hardware portion of the Product(s) will be free from material defects in workmanship and materials from the date of original retail purchase of the Product(s) through V erizon Online for the period of one year (“Warranty Period”), except as otherwise stated herein. V erizon Online’ s sole obligation shall be to repair or replace the defective hardware during the Warranty Period at no charge to Customer or to refund the price at Verizon Online’s sole discretion. Such repair or replacement will be provided by Verizon Online. The replacement hardware provided by Verizon Online may not be new or have an identical make, model or p art. V erizon Online may in its sole discretion replace the defective hardware (or any part thereof) with any reconditioned product that Verizon Online reasonably determines is substantially equivalent (or superior) in all material respects to defective hardware. Repaired or replacement hardware will be warranted for the remainder of the original Warranty Period from the date of the original purchase from Verizon Online. If a material defect is incapable of correction or if Verizon Online determines in its sole discretion that it is not practical to repair or replace the defective hardware, the price paid by Customer for the defective hardware will be refunded by Verizon Online upon return to Verizon Online of the defective hardware. All hardware (or part thereof) that is replaced by Verizon Online, or for which the purchase price is refunded, shall become the property of Verizon Online upon replacement or refund. Limited Software Warranty: Verizon Online passes on to Customer the warranty of the Licensor that the software portion of the Product (“Software”) will substantially conform to the Licensor’s then current functional specifications
88
for the Software, as set forth in the applicable documentation, from the date of Customer’s purchase of the Software for a period of ninety (90) days (“Software W arranty”) DIRECTLY OR INDIRECTLY, TO THE LIMITED WARRANTY. Except as otherwise required by law, including New York laws relating to consumer transactions, any cause of action or claim Customer may have with respect to the Product must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. Some states do not allow exclusion or limitation of incidental or consequential damages or limitations on how long an implied warrant lasts, so the foregoing limitations and exclusions may not apply. This Lim­ited Warranty provides specific legal rights and the product owner may also have other rights which vary from state to state. Copyright Statement: No part of this publication or document accompanying this Product may be reproduced in any form, by any means or used to make any derivative such as translation, transformation or adaptation without permission from Verizon Online, as stipulated by the United States Copyright Act of 1976. Contents are subject to change without prior notice. Copyright © 2004 by Verizon. All right s reserved. CE Mark Warning: This is a Class B product. In a domestic environment, this Product may cause radio interference, in which case the user may be required to take adequate measures. FCC Statement: This Product has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This Product generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communication. However, there is no guarantee that interference will not occur in a particular installation. If this Product does cause harmful interference to radio or television reception, which can be determined by turning the Product off and on, the Customer is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the Product and receiver.
• Connect the Product into an outlet on a circuit different from that to which the receiver is connected.
• Consult Verizon Online or an experienced radio/TV technician for help.
• Return Product shall be packaged and shipped to Verizon Teleproducts, 400 Brandywine Parkway, West Chester, PA 19380. The Customer is responsible for taking the package to a UPS Ground or a common carrier, selected by Verizon Online, with shipping charges prepaid.
89
What Is Not Covered: This Limited Warranty provided by Verizon Online does not cover Prod­ucts, which in Verizon Online’s sole discretion, have been subjected to abuse, accident, alternation, modification, tampering, negligence, misuse, faulty installation, lack of reason­able care, repair of service in any way that is not contemplated in the documentation for the Product or if the model or serial number has been altered, tampered with, defaced or re­moved; Initial installation, installation and removal of the Product for repair and shipping cost; Operational adjustments covered in the operating manual for the Product and normal maintenance; Damage that occurs in shipment, due to an act of God, failures due to power surge and cosmetic damage; Any hardware, software, firmware or other products or services provided by anyone other than Verizon Online; Products that have been purchased from other than Verizon Online; Repair by any party other than Verizon Online or as directed by Verizon Online will void this Limited Warranty. Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, VERIZON ONLINE IS NOT LIABLE UNDER ANY CONTRACT, NEGLI­GENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUIT ABLE THEOR Y FOR ANY LOSS OF USE OF THE PRODUCT , INCONVENIENCE OR DAMAGES OF ANY CHARACTER, WHETHER DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT , WORK ST OP­PAGE, COMPUTER FAILURE OR MALFUNCTION, FAILURE OF OTHER EQUIPMENT OR COMPUTER PROGRAMS TO WHICH THE PRODUCT IS CONNECTED WITH, LOSS OF INFORMA TION OR DA T A CONT AINED IN, STORED ON OR INTEGRA TED WITH ANY PROD­UCT RETURNED TO VERIZON ONLINE FOR WARRANTY SERVICE) RESULTING FROM THE USE OF THE PRODUCT RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY, EVEN IF VERIZON ONLINE HAS BEEN AD­VISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT. THE MAXIMUM LIABILITY OF VERIZON ONLINE UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PROD­UCT COVERED BY THE W ARRANTY. THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER W ARRANTIES OR REMEDIES, EXPRESS, IMPLIED OR ST ATUTORY. Governing Law: This Limited Warranty shall be governed by the laws of the State of New York, without reference to its principles or conflicts of laws. CUSTOMER AND VERIZON ONLINE CONSENT TO THE EXCLUSIVE PERSONAL JURISDICTION OF AND VENUE IN A COURT LOCA TED IN NEW YORK COUNTY, NEW YORK, FOR ANY SUITS OR CAUSES OF ACTION CONNECTED IN ANY W A Y, Period”), provided that the Software is properly installed on approved hardware and operated as contemplated in its documentation. Verizon Online further passes on to Customer the warranty of the Licensor that, during the Software Warranty Period, the magnetic media on which the Licensor delivers the Software will be free of physical defects
90
The Licensor’s sole obligation shall be to replace the non-conforming Software (or defective media) with software that substantially conforms to the Licensor’s functional specifications for the Software or to refund the purchase price for the Software at Verizon Online’s sole discretion. The replacement Software is provided only to the original Customer and is sub­ject to the terms and conditions of the license granted by the Licensor for the Software. Software will be warranted for the Software Warranty Period set forth above from the date the replacement Software is returned to Customer. If a material non-conformance is incapable of correction, or if Verizon Online determines in its sole discretion that it is not practical to replace the non-conforming Software, the price paid by the Customer for the non-conforming Software will be refunded by Verizon Online; provided that the non-conforming Software (and all copies thereof) is returned to Verizon Online. The license granted respecting any Software for which a refund is given automatically terminates. Non-Applicability of Warranty: The Limited Warranty provided hereunder for hardware and software Product will not be applied to and does not cover any Product not purchased directly through and from Verizon Online. Submitting a Claim: Customer may return the Product to Verizon Online based on its return policy. In case the return policy period has expired and Product is within the Warranty Period, Customer shall submit a claim to Verizon Online as outlined below, provided that only Cus­tomer may submit a claim:
• Customer must submit with the Product as part of the claim a written description of the hardware defect or Software non-conformance in sufficient detail to allow Verizon Online to confirm the same.
• Customer must obtain a Return Authorization (“RA”) number from Verizon Online and, if requested, provide written proof of purchase of Product (such as a copy of the dated purchase invoice of the Product) before the warranty service is provided.
• Upon Customer’s request, Verizon Online will provide Customer with an RA and postage­paid package for the original Product under warranty. No Cash on Delivery (“COD”) returns are allowed.
• After an RA number is issued, the defective Product must be packaged securely in the provided packing material, original or other suitable shipping package, to ensure that it will not be damaged in transit, and the RA number must be prominently marked on the outside of the package. All accessories and manuals must be included in the shipping package, such as the power cord and Ethernet cable.
VDI-624
3/17/05
(10/11/04)
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