D Link GL5500A1 User Manual
DRAFT VERSION | May 30, 2013
User Manual
AC1300
Gaming Router
DGL-5500
D-Link DGL-5500 User Manual
Preface
D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any
person or organization of such revisions or changes.
Manual Revisions
Revision Date Description
Draft May 30, 2013 • Initial release for Revision A1
Trademarks
D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United
States or other countries. All other company or product names mentioned herein are trademarks or registered trademarks of
their respective companies.
Copyright © 2013 by D-Link Systems, Inc.
All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission
from D-Link Systems, Inc.
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D-Link DGL-5500 User Manual
Table of Contents
Table of Contents
Preface ................................................................................. i
Manual Revisions
Trademarks
Product Overview
Package Contents
System Requirements
Introduction
Hardware Overview
Connections
LEDs
Installation ......................................................................... 6
Before you Begin
Wireless Installation Considerations
Connect to your Network
Connect to an Existing Router
Conguration
Quick Setup Wizard
Web-based Conguration Utility
Setup
Static (assigned by ISP)
Dynamic (Cable)
PPPoE (DSL)
Internet Connection Setup Wizard
Wireless Settings
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Wireless Connection Setup Wizard..........................28
Manual Wireless Settings
802.11n/g (2.4GHz)
802.11ac/n/a (5GHz)
Wireless Security
What is WPA?
WPA/WPA2-Personal (PSK)
Congure WPA/WPA2-Enterprise (RADIUS)..........34
Network Settings
Router Settings
DHCP Server Settings
DHCP Reservation
Advanced
Media Server
Virtual Server
Port Forwarding
Network Filters
Access Control
Firewall Settings
DMZ
Maintenance
Admin.................................................................................49
Time
System
...............................................................................39
Access Control Wizard
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D-Link DGL-5500 User Manual
Table of Contents
Status ......................................................................................52
Networking Basics
........................................................... 81
Device Info
.......................................................................52
Logs.....................................................................................53
Statistics
Connect a Wireless Client to your Router
WPS Button
Windows® 8
Windows® 7
WPA/WPA2
..........................................................................................61
WPS
Windows Vista®
WPA/WPA2
WPS/WCN 2.0
Windows® XP
WPA/WPA2
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Troubleshooting .............................................................. 72
Check your IP address
Windows® 8 Users
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Windows® 7/Vista® Users..................................................81
Windows® XP Users
Statically Assign an IP Address
Windows®
Windows®
8 Users ...............................................................82
7/ Vista® Users .................................................83
Windows® XP Users
Technical Specications
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.................................................. 85
Contacting Technical Support ........................................87
GPL Code Statement........................................................88
Warranty
......................................................................... 100
Registration ...................................................................107
Reset Router/Forgot Password
Wireless Basics
................................................................. 76
What is Wireless?
...................................................................................................79
Tips
Wireless Modes
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D-Link DGL-5500 User Manual
Section 1 - Product Overview
Product Overview
Package Contents
DGL-5500 Gaming Router
Power Adapter
Ethernet Cable
If any of the above items are missing, please contact your reseller.
Note: Using a power supply with a dierent voltage rating than the one included with the DGL-5500 will cause damage and void the warranty
for this product.
Wi-Fi Conguration Card
Quick Install Guide
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D-Link DGL-5500 User Manual
Section 1 - Product Overview
System Requirements
Network Requirements • An Ethernet-based broadband modem
Computer with the following:
• Windows®, Macintosh, or Linux-based operating system
• An installed Ethernet adapter or wireless adapter
Supported Browsers:
Web-based Conguration
Utility Requirements
• Internet Explorer 7 or higher
• Firefox
• Safari 4 or higher
• Chrome
®
Windows
installed. Visit www.java.com to download the latest version.
Users: Make sure you have the latest version of Java
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D-Link DGL-5500 User Manual
Section 1 - Product Overview
The DGL-5500 Wireless AC1300 Gaming Router provides revolutionary Gigabit 802.11ac wireless speed - up to 1300Mbps – for
awless HD video streaming to multiple devices.
The integrated StreamBoost QoS engine intelligently prioritizes bandwidth to make lag and buering a thing of the past.
StreamBoost manages your connection automatically, and gives you the power to manually route more bandwidth to a specic
activity – or even to a specic device -- intuitively creating optimal allocation. That means lag free gaming, crystal clear FaceTime
calls, and ultra smooth HD streaming.
What does Wireless AC mean for your home network? Flawless HD video streaming, faster gaming, and lag-free Skype and
Facetime calls, all with less Wi-Fi interference for smooth, lightning-fast performance. And while your home gains all the
cutting-edge benets of AC, the Wireless AC1300 Dual Band Gigabit Cloud Router is also compatible with all of your current
wireless N products. And with 4 Gigabit ports, you can give your media players and gaming consoles more speed than you
dreamed possible.
Introduction
The Wireless AC1300 Dual Band Gigabit Gaming Router delivers Dual Band Technology for intelligent, versatile, interference-free
bandwidth. Check your email and surf the Internet on the 2.4GHz band; or game, make Skype calls and stream HD movies to
multiple devices using the cleaner, interference-free 5GHz band. Whatever you like to do online, Dual Band has you covered.
With its built-in high-powered amplier, you can enjoy wireless coverage throughout your home with the Wireless AC1300
Dual Band Gigabit Cloud Router. Watch videos in an upstairs room, Skype from your home oce, or browse and stream from
your couch – with the Wireless AC1300 Dual Band Gigabit Gaming Router you can connect wherever and however you want.
* Maximum wireless signal rate derived from IEEE Standard 802.11ac (draft), 802.11a, 802.11g, and 802.11n specications. Actual data throughput will vary. Network conditions
and environmental factors, including volume of network trac, building materials and construction, and network overhead, lower actual data throughput rate. Environmental
conditions will adversely aect wireless signal range.
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D-Link DGL-5500 User Manual
Section 1 - Product Overview
Hardware Overview
Connections
1
2
3
1 USB Port Connect a USB printer to share on your network.
2 WPS Button Press to start the WPS process. The Power LED will start to blink.
3 LAN Ports (1-4) Connect Ethernet devices such as computers, switches, and game consoles.
4 Internet Port Connect your broadband modem to this port using an Ethernet cable.
5 Power Button Press to power the router on and o.
6 Power Port Connect the supplied power adapter.
7 Reset Button Press and hold the reset button with a paper clip for six seconds to reset the router to the factory default settings.
4
6
7
5
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D-Link DGL-5500 User Manual
Section 1 - Product Overview
Hardware Overview
LEDs
1
2
1 Power LED
2 Internet LED
A solid green light indicates a proper connection to the power supply. The light will be solid orange during boot-up
and will blink green during the WPS process.
A solid green light indicates a connection to the Internet port. If the LED is orange, the connection is good but
the router cannot connect to the Internet.
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D-Link DGL-5500 User Manual
Section 2 - Installation
This section will walk you through the installation process. Placement of the router is very important. Do not place the router
in an enclosed area such as a closet, cabinet, or in the attic or garage.
• Please congure the router with the computer that was last connected directly to your modem.
• Users with DSL providers - If you are using a PPPoE connection, you will need your PPPoE user name and password.
If you do not have this information, contact your Internet provider. Do not proceed until you have this information.
• Users with Cable providers - Make sure you unplug the power to your modem. In some cases, you may need to turn
it o for up to 5 minutes.
Advanced Users - If your ISP provided you with a modem/router combo, you will need to set it to “bridge” mode so
•
the DGL-5500 router can work properly. Please contact your ISP or refer to the user manual for your modem/router
device.
Installation
Before you Begin
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D-Link DGL-5500 User Manual
Section 2 - Installation
The D-Link wireless router lets you access your network using a wireless connection from virtually anywhere within the
operating range of your wireless network. Keep in mind, however, that the number, thickness and location of walls, ceilings,
or other objects that the wireless signals must pass through, may limit the range. Typical ranges vary depending on the types
of materials and background RF (radio frequency) noise in your home or business. The key to maximizing wireless range is to
follow these basic guidelines:
1. Keep the number of walls and ceilings between the D-Link router and other network devices to a minimum each wall or ceiling can reduce your adapter’s range from 3-90 feet (1-30 meters.) Position your devices so that
the number of walls or ceilings is minimized.
2. Be aware of the direct line between network devices. A wall that is 1.5 feet thick (.5 meters), at a 45-degree angle
appears to be almost 3 feet (1 meter) thick. At a 2-degree angle it looks over 42 feet (14 meters) thick! Position
devices so that the signal will travel straight through a wall or ceiling (instead of at an angle) for better reception.
3. Building Materials make a dierence. A solid metal door or aluminum studs may have a negative eect on range.
Try to position access points, wireless routers, and computers so that the signal passes through drywall or open
doorways. Materials and objects such as glass, steel, metal, walls with insulation, water (sh tanks), mirrors, le
cabinets, brick, and concrete will degrade your wireless signal.
Wireless Installation Considerations
4. Keep your product away (at least 3-6 feet or 1-2 meters) from electrical devices or appliances that generate RF
noise.
5. If you are using 2.4GHz cordless phones or X-10 (wireless products such as ceiling fans, lights, and home security
systems), your wireless connection may degrade dramatically or drop completely. Make sure your 2.4GHz phone
base is as far away from your wireless devices as possible. The base transmits a signal even if the phone in not
in use.
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D-Link DGL-5500 User Manual
Section 2 - Installation
1. Turn o and unplug your DSL or Cable modem. This is required.
2. Connect an Ethernet cable from the Internet port of the router to the Ethernet port on your DSL or Cable modem.
Connect to your Network
Modem
Ethernet Cable
Ethernet Port
Modem
USB
WPS
1
2
LAN
3
4
INTERNET
POWER
2A
12V
DGL-5500
Internet Port (yellow)
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D-Link DGL-5500 User Manual
Section 2 - Installation
3. Connect another Ethernet cable from the Ethernet port on your computer to one of the LAN ports on the router.
4. Plug the power back into your DSL or Cable modem. Please wait about one minute before continuing.
USB
WPS
1
2
LAN
3
4
INTERNET
POWER
2A
12V
DGL-5500
Ethernet Cable
Computer
Modem
USB
WPS
1
2
LAN
3
4
INTERNET
POWER
2A
12V
DGL-5500
Computer
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D-Link DGL-5500 User Manual
Section 2 - Installation
5. Plug the power adapter into your router and connect to an available power outlet or surge protector. If the
Power LED does not light up, press the Power button on the back of the router.
USB
WPS
1
2
LAN
3
4
INTERNET
POWER
12V
2A
Power Button
Computer
Modem
DGL-5500
6. After the router has powered up, verify that the power (green) and Internet (orange or green) LEDs are both lit.
Please skip to page 18 to congure your router and use the manual setup procedure to congure your network
and wireless settings. If you did not connect to the Internet, use the D-Link Setup Wizard (refer to page 14).
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D-Link DGL-5500 User Manual
Section 2 - Installation
Note: It is strongly recommended to replace your existing router with the DGL-5500 instead of using both. If your modem is a combo
router, you may want to contact your ISP or manufacturer’s user guide to put the router into Bridge mode, which will ‘turn o’ the
router (NAT) functions.
If you are connecting the DGL-5500 router to an existing router to use as a wireless access point and/or switch, you will have
to do the following to the DGL-5500 before connecting it to your network:
Connect to an Existing Router
• Disable UPnP
• Disable DHCP
• Change the LAN IP address to an available address on your network. The LAN ports on the router cannot accept
a DHCP address from your other router.
To connect to another router, please follow the steps below:
1. Plug the power into the router. Connect one of your computers to the router (LAN port) using an Ethernet cable. Make sure
your IP address on the computer is 192.168.0.xxx (where xxx is between 2 and 254). Please see the Networking Basics
section for more information. If you need to change the settings, write down your existing settings before making any
changes. In most cases, your computer should be set to receive an IP address automatically in which case you will not have
to do anything to your computer.
2. Open a web browser, enter http://192.168.0.1 (or http://dlinkrouter.local./) and press Enter. When the login window
appears, set the user name to Admin and leave the password box empty. Click Log In to continue.
3. Click on Advanced and then click Advanced Network. Uncheck the Enable UPnP checkbox. Click Save Settings to continue.
™
4. Click Setup and then click Network Settings. Uncheck the Enable DHCP Server checkbox. Click Save Settings to continue.
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D-Link DGL-5500 User Manual
Section 2 - Installation
5. Under Router Settings, enter an available IP address and the subnet mask of your network. Click Save Settings to save your
settings. Use this new IP address to access the conguration utility of the router in the future. Close the browser and change
your computer’s IP settings back to the original values as in Step 1.
6. Disconnect the Ethernet cable from the router and reconnect your computer to your network.
7. Connect an Ethernet cable in one of the LAN ports of the router and connect it to your other router. Do not plug anything
into the Internet (WAN) port of the D-Link router.
8. You may now use the other 3 LAN ports to connect other Ethernet devices and computers. To congure your wireless network,
open a web browser and enter the IP address you assigned to the router. Refer to the Conguration and Wireless Security
sections for more information on setting up your wireless network.
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D-Link DGL-5500 User Manual
Section 2 - Installation
There are several dierent ways you can congure your router to connect to the Internet and connect to your clients:
• D-Link Setup Wizard - This wizard will launch when you log into the router for the rst time. Refer to the next page.
• Manual Setup - Log into the router and manually congure your router (advanced users only). Refer to page 18.
Conguration
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D-Link DGL-5500 User Manual
Section 3 - Conguration
If this is your rst time installing the router, launch your web
browser (e.g., Internet Explorer, Firefox, Safari, and Chrome), and
enter http://dlinkrouter.local. or the router’s IP address (default
is 192.168.0.1).
If this is your rst time logging into the router, this wizard will
start automatically.
Note: If you are directed to the login screen, you have a dynamic
connection, and the Internet LED is green, you should be connected
to the Internet and do not need to continue.
Quick Setup Wizard
Click Next to continue.
Please wait while your router detects your internet connection type.
If the router detects your Internet connection, you may need to enter
your ISP information such as username and password. (See instructions
on page 16 for PPPoE and Static IP).
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D-Link DGL-5500 User Manual
Section 3 - Conguration
If the router does not detect a valid Ethernet connection from the
Internet port, this screen will appear. Connect your broadband modem
to the Internet port and then click Connect.
If the router detects an Ethernet connection but does not detect the type
of Internet connection you have, this screen will appear. Click Guide me
through the Internet Connection Settings to display a list of connection
types to choose from.
Select your Internet connection type. You can select Username /
Password Connection (PPPoE) if you are using a PPPoE connection
(common with DSL), or select Static IP Address Connection if your IP
settings are supplied to you by your ISP.
Click Next to continue.
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D-Link DGL-5500 User Manual
Section 3 - Conguration
If the router detected or you selected PPPoE, enter your PPPoE username
and password and click Next to continue.
Note: Make sure to remove your PPPoE software from your computer. The
software is no longer needed and will not work through a router.
If the router detected or you selected Static, enter the IP and DNS settings
supplied by your ISP. Click Next to continue.
Click either I want automatic StreamBoost updates or I decline automatic
StreamBoost updates. Click Next to continue.
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D-Link DGL-5500 User Manual
Section 3 - Conguration
Click the Test Bandwidth button rst so the router can detect your speeds.
After processing is completed, you will see a check mark in the Enable
StreamBoost Bandwidth Control checkbox, which turns on StreamBoost.
Then you can either check the Enable Auto Bandwidth Estimation box
to auto-detect your bandwidth or manually enter your download and
upload speeds.
Click Next to continue.
In order to secure your router, please enter a new password. Check
the Enable Graphical Authentication box to enable CAPTCHA
authentication for added security. Click Save to continue.
If you want to create a bookmark to the router, click OK. Click Cancel if
you do not want to create a bookmark.
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D-Link DGL-5500 User Manual
Section 3 - Conguration
Open a web browser (e.g., Internet Explorer, Chrome, Firefox , or Safari)
and enter http://dlinkrouter.local./ or http://192.168.0.1.
Enter your password and click Login.
Note: If you did not create a password with the Setup
Wizard, leave the password blank by default.
Web-based Conguration Utility
The My Network page will have a graphical layout of your
network. Note that devices connected to the router must
be transmitting/receiving data to show up. You can click
on any of the devices for more information such as IP
address, MAC address, and data statistics.
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D-Link DGL-5500 User Manual
Section 3 - Conguration
If you want to congure your router to connect to the Internet using
the wizard, click Internet Connection Setup Wizard. Please refer to
page 23.
If you consider yourself an advanced user, click Manual Internet
Connection Setup to configure your connection manually.
(Instructions for manual setup begin below.)
The next few pages will explain each of the ISP connection types. You can select the type from the My Internet Connection is
drop-down menu.
Setup
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D-Link DGL-5500 User Manual
Section 3 - Conguration
Select Static IP if all the Internet port’s IP information is provided to you by your ISP. You will need to enter in the IP address, subnet mask, gateway
address, and DNS address(es) provided to you by your ISP. Each IP address entered in the elds must be in the appropriate IP form, which are four
octets separated by a dot (x.x.x.x). The Router will not accept the IP address if it is not in this format.
Manual Internet Setup
Static (assigned by ISP)
My Internet Connection:
IP Address:
Subnet Mask:
Default Gateway:
DNS Servers:
MTU:
MAC Address:
Select Static IP to manually enter the IP settings supplied by
your ISP.
Enter the IP address assigned by your ISP.
Enter the Subnet Mask assigned by your ISP.
Enter the Gateway assigned by your ISP.
The DNS server information will be supplied by your ISP
(Internet Service Provider.)
Maximum Transmission Unit - you may need to change the
MTU for optimal performance with your specic ISP. 1500 is
the default MTU.
The default MAC Address is set to the Internet port’s physical
interface MAC address on the Broadband Router. It is not
recommended that you change the default MAC address unless
required by your ISP. You can use the Clone Your PC’s MAC
Address button to replace the Internet port’s MAC address
with the MAC address of your Ethernet card.
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D-Link DGL-5500 User Manual
Section 3 - Conguration
Internet Setup
Dynamic (Cable)
My Internet
Connection:
Host Name:
Use Unicasting:
Primary/Secondary
DNS Server:
MTU:
MAC Address:
Select Dynamic IP (DHCP) to obtain IP Address information
automatically from your ISP. Select this option if your ISP does not
give you any IP numbers to use. This option is commonly used for
cable modem services.
The Host Name is optional but may be required by some ISPs.
Leave blank if you are not sure.
Check the box if you are having problems obtaining an IP address
from your ISP.
Enter the Primary and secondary DNS server IP addresses assigned
by your ISP. These addresses are usually obtained automatically
from your ISP. Leave blank if you did not specically receive these
from your ISP.
Maximum Transmission Unit - you may need to change the MTU
for optimal performance with your specic ISP. 1500 is the default
MTU.
The default MAC Address is set to the Internet port’s physical
interface MAC address on the Broadband Router. It is not
recommended that you change the default MAC address unless
required by your ISP. You can use the Clone Your PC’s MAC
Address button to replace the Internet port’s MAC address with
the MAC address of your Ethernet card.
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D-Link DGL-5500 User Manual
Section 3 - Conguration
Choose PPPoE (Point to Point Protocol over Ethernet) if your ISP uses a PPPoE connection. Your ISP will provide you with a
username and password. This option is typically used for DSL services. Make sure to remove your PPPoE software from your
computer. The software is no longer needed and will not work through a router.
Internet Setup
PPPoE (DSL)
My Internet
Connection is:
Address Mode:
IP Address:
Username:
Password:
Service Name:
Reconnect
Mode:
Maximum Idle
Time:
DNS Mode:
Select PPPoE (Username/Password) from the drop-down menu.
Select Static IP if your ISP assigned you the IP address, subnet mask,
gateway, and DNS server addresses. In most cases, select Dynamic IP.
Enter the IP address (Static PPPoE only).
Enter your PPPoE user name.
Enter your PPPoE password and then retype the password in the next box.
Enter the ISP Service Name (optional).
Select either Always-on, On-Demand, or Manual.
Enter a maximum idle time during which the Internet connection is maintained during inactivity. To disable this feature, enable
Auto-reconnect.
Select Receive DNS from ISP to automatically use your ISP’s DNS servers or select Enter DNS Manually and enter the Primary and
Secondary DNS Server Addresses of your choice.
MTU:
MAC Address:
Maximum Transmission Unit - you may need to change the MTU for optimal performance with your specic ISP. 1492 is the default MTU.
The default MAC Address is set to the Internet port’s physical interface MAC address on the Broadband Router. It is not recommended
that you change the default MAC address unless required by your ISP. You can use the Clone Your PC’s MAC Address button to
replace the Internet port’s MAC address with the MAC address of your Ethernet card.
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D-Link DGL-5500 User Manual
Section 3 - Conguration
If you did not initially choose to install your router with the
Quick Setup Wizard, you can click on Internet Connection
Setup Wizard from the Setup > Internet screen.
Internet Connection Setup Wizard
This wizard is designed to guide you through a step-by-step
process to congure your new D-Link router and connect to
the Internet.
Click Next to continue.
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D-Link DGL-5500 User Manual
Section 3 - Conguration
In order to secure your router, enter a new password. Click Next
to continue.
Select your Internet connection type and click Next to continue.
If you selected PPPoE, enter your PPPoE username and password
and click Next to continue.
Note: Make sure to remove your PPPoE software from your computer.
The software is no longer needed and will not work through a router.
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D-Link DGL-5500 User Manual
Section 3 - Conguration
If you selected Static, enter the IP and DNS settings supplied by
your ISP. Click Next to continue.
Click either I want automatic StreamBoost updates or I decline
automatic StreamBoost updates. Click Next to continue.
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D-Link DGL-5500 User Manual
Section 3 - Conguration
Click the Test Bandwidth button rst so the router can detect
your speeds.
After processing is completed, you will see a check mark in
the Enable StreamBoost Bandwidth Control checkbox,
which turns on StreamBoost. Then you can either check the
Enable Auto Bandwidth Estimation box to auto-detect your
bandwidth or manually enter your download and upload speeds.
Click Next to continue.
When the setup process is completed, you will see this screen.
Click on Connect to save your settings.
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