D-Link AirPlus
TM
G
DWL-G710
802.11g Wireless Range Extender
Manual
Building Networks for People
Content s
Package Contents ................................................................................3
Introduction............................................................................................4
Connections..........................................................................................5
LEDs ....................................................................................................6
Features ...............................................................................................7
Wireless Basics....................................................................................8
Installation Considerations ..................................................................10
Getting Started....................................................................................11
Using the Configuration Menu..............................................................13
Networking Basics .............................................................................19
Troubleshooting...................................................................................34
T echnical S pecifications ......................................................................41
Contacting T echnical Support..............................................................44
Warranty and Registration ...................................................................45
2
Package Contents
Contents of Package:
D-Link AirPlus G DWL-G710
802.11g W ireless Range Extender
Power Adapter-DC 5V, 2.0A
Manual on CD
Quick Installation Guide
Ethernet Cable
If any of the above items are missing, please contact your reseller .
Note: Using a power supply with a different voltage rating than the one included with the
DWL-G710 will cause damage and void the warranty for this product.
TM
System Requirements for Configuration:
Computers with Windows, Macintosh, or Linux-based
operating systems with an installed Ethernet adapter
Internet Explorer version 6.0 or Netscape Navigator version
7.0 and above
3
Introduction
With a maximum wireless signal rate of up to five times the rate of previous wireless
devices (up to 54Mbps*), you can work faster and more efficiently , increasing productivity .
With the DWL-G710, bandwidth-intensive applications like graphics or multimedia will
benefit significantly because large files are able to move across the network quickly .
The D-Link AirPlus
signal of D-Link AirPlusTM G access points and wireless routers to extend the range of
your wireless network.
The DWL-G710 is capable of a maximum wireless signal rate of up to 54Mbps when
used with other D-Link AirPlusTM G products such as the DWL-G510 Wireless PCI
Adapter, DWL-G630 Wireless Cardbus Adapter , and the DI-524 Wireless Router.
The DWL-G710 is compatible with most popular operating systems, including Macintosh,
Linux and Windows, and can be integrated into a large network.
TM
G DWL-G710 Wireless Range Extender can repeat the wireless
*Maximum wireless signal rate based on IEEE Standard 802.11g specifications. Actual data throughput will
vary. Network conditions and environmental factors lower actual data throughput rate.
4
Connections
Pressing the
Reset Button
restores the
DWL-G710 to its
original factory
default settings.
The LAN Port is
Auto-MDI/MDIX. Y ou
can insert either a
straight-through or a
crossover Ethernet
cable in this port in
order to connect the
DWL-G710 to the
local network.
5
Receptor
for the
Power
Adapter
LEDs
LED stands for Light-Emitting Diode. The DWL-G710 Wireless Range Extender has 3
LEDs as shown below:
Power:
A steady green light
indicates a connection to
a power source.
LAN:
A steady green light indicates a good Ethernet
connection.
WLAN:
A steady green light indicates a good wireless
connection. A blinking light indicates that the
DWL-G710 is receiving/transmitting from/to
the wireless network.
6
Features and Benefits
Extends the range of your wireless network.
With a maximum wireless signal rate of up to 54Mbps* with AirPlus G Products,
the DWL-G710 delivers media rich content such as digital images, videos, and
MP3 files much faster than standard 802.1 1b networks.
Fully 802.11b compatible – Fully compatible with the IEEE 802.11b standard
and interoperable with all existing 802.1 1b compliant devices.
Easy setup with the setup wizard.
Web-based interface for managing and configuring – Easy-to-use interface
independent of the operating system.
Simple configuration with the Site Survey tool. Just click on a network to
extend the range of an access point or router in that network. No MAC
addresses needed.
Auto-MDI/MDIX Ethernet port.
*Maximum wireless signal rate based on IEEE Standard 802.11g specifications. Actual data throughput
will vary. Network conditions and environmental factors lower actual data throughput rate.
7
Wireless Basics
D-Link wireless products are based on industry standards to provide easy-to-use and
compatible high-speed wireless connectivity within your home, business or public access
wireless networks. D-Link wireless products will allow you access to the data you want,
when and where you want it. Y ou will be able to enjoy the freedom that wireless networking
brings.
A wireless local area network (WLAN) is a computer network that transmits and receives
data with radio signals instead of wires. WLANs are used increasingly in both home and
office environments, and public areas such as airports, coffee shops and universities.
Innovative ways to utilize WLAN technology are helping people to work and communicate
more efficiently. Increased mobility and the absence of cabling and other fixed
infrastructure have proven to be beneficial for many users.
Wireless users can use the same applications they use on a wired network. Wireless
adapter cards used on laptop and desktop systems support the same protocols as
Ethernet adapter cards.
People use WLAN technology for many different purposes:
Mobility
within the operating range of the WLAN. Management decisions based on real-time
information can significantly improve worker efficiency .
- Productivity increases when people have access to data in any location
Low Implementation Costs - WLANs are easy to set up, manage, change and
relocate. Networks that frequently change can benefit from WLANs ease of
implementation. WLANs can operate in locations where installation of wiring may be
impractical.
Installation and Network Expansion - Installing a WLAN system can be fast and
easy and can eliminate the need to pull cable through walls and ceilings. Wireless
technology allows the network to go where wires cannot go - even outside the home or
office.
Inexpensive Solution - Wireless network devices are as competitively priced as
conventional Ethernet network devices.
Scalability - WLANs can be configured in a variety of ways to meet the needs of
specific applications and installations. Configurations are easily changed and range
from Peer-to-Peer networks suitable for a small number of users to larger Infrastructure
networks to accommodate hundreds or thousands of users, depending on the number
of wireless devices deployed.
8
Wireless Basics (continued)
The DWL-G710 is compatible, in default mode, with the following wireless products:
TM
D-Link AirPlus
Wireless PCI Adapter used with desktop computers
D-Link AirPlus
Wireless Cardbus Adapter used with laptop computers
D-Link AirPlusTM G DI-524
Wireless Router
The DWL-G710 is also interoperable with other 802.1 1g and 802.1 1b
standards-compliant devices.
Standards-Based Technology
The DWL-G710 Wireless Range Extender utilizes the 802.1 1b and the 802.11g standards.
The IEEE 802.11g st andard is an extension of the 802.11b standard. It increases the
maximum wireless signal rate up to 54Mbps* within the 2.4GHz band, utilizing OFDM
technology.
G DWL-G510
TM
G DWL-G630
This means that in most environments, within the specified range of this device, you will
be able to transfer large files quickly or even watch a movie in MPEG format over your
network without noticeable delays. This technology works by transmitting high-speed
digital data over a radio wave utilizing OFDM (Orthogonal Frequency Division Multiplexing)
technology. OFDM works by splitting the radio signal into multiple smaller sub-signals
that are then transmitted simultaneously at different frequencies to the receiver . OFDM
reduces the amount of crosstalk (interference) in signal transmissions. The D-Link
DWL-G710 will automatically sense the best possible connection speed to ensure the
greatest speed and range possible.
*Maximum wireless signal rate based on IEEE Standard 802.11g specifications. Actual data throughput will
vary. Network conditions and environmental factors lower actual data throughput rate.
9
Wireless Basics (continued)
Installation Considerations
The D-Link AirPlus G DWL-G710 lets you access your network, using a wireless
connection, from virtually anywhere within its operating range. Keep in mind, however ,
that the number, thickness and location of walls, ceilings, or other objects that the
wireless signals must pass through, may limit the range. T ypical ranges vary depending
on the types of materials and background RF (radio frequency) noise in your home or
business. The key to maximizing wireless range is to follow these basic guidelines:
Keep the number of walls and ceilings between the DWL-G710 and other network
1
devices to a minimum - each wall or ceiling can reduce your DWL-G710’s range
from 3-90 feet (1-30 meters.) Position your devices so that the number of walls
or ceilings is minimized.
2
Be aware of the direct line between network devices. A wall that is 1.5 feet thick
(.5 meters), at a 45-degree angle appears to be almost 3 feet (1 meter) thick. At
a 2-degree angle it looks over 42 feet (14 meters) thick! Position devices so that
the signal will travel straight through a wall or ceiling (instead of at an angle) for
better reception.
Building materials can impede the wireless signal - a solid metal door or aluminum
3
studs may have a negative effect on range. Try to position wireless devices and
computers with wireless adapters so that the signal passes through drywall or
open doorways and not other materials.
Keep your product away (at least 3-6 feet or 1-2 meters) from electrical devices
4
or appliances that generate RF noise.
TM
10
Getting Started
On the following pages we will show you an example of an Infrastructure Network
incorporating the DWL-G710.
An Infrastructure network contains an access point or a wireless router. The
Infrastructure Network example shown on the following page contains the following
D-Link network devices (your existing network may be comprised of other devices):
A wireless range extender -
D-Link AirPlusTM G DWL-G710
A wireless router - D-Link AirPlusTM G DI-524
A laptop computer with a wireless adapter -
D-Link AirPlusTM G DWL-G630
A desktop computer with a wireless adapter -
D-Link AirPlusTM G DWL-G510
A cable modem - D-Link DCM-201
11
Getting Started (continued)
An example of a wireless Infrastructure network
11
1
11
22
2
22
33
3
33
55
5
55
66
6
66
44
4
44
Please remember that D-Link AirPlus G wireless devices are pre-configured to
connect together, right out of the box, with their default settings.
For a typical wireless setup at home (as shown above), please do the following:
Y ou will need broadband Internet access (a cable or DSL-subscriber line into
your home or office).
Consult with your cable or DSL provider for proper installation of the modem.
Connect the cable or DSL modem to the DI-524 router . (See the printed Quick
Installation Guide included with your router.)
Configure the DWL-G710 to communicate with the DI-524 router. (See the printed
Quick Installation Guide included with the DWL-G710.)
If you are connecting a desktop computer to your network, install the D-Link AirPlus
TM
G DWL-G510 wireless PCI adapter into an available PCI slot on your desktop
computer.*
(See the printed Quick Installation Guide included with the network adapter.)
Install the D-Link DWL-G630 wireless cardbus adapter into a laptop computer .
(See the printed Quick Installation Guide included with the DWL-G630.)*
*Both DWL-G630 and DWL-G510 should be configured to
communicate with the DWL-G710, not the router.
TM
12
Using the Configuration Menu
After you have completed the Setup Wizard (please see the Quick Installation Guide that
came with the product) you can access the Configuration menu at any time by opening
the Web browser and typing in the IP address of the DWL-G710. The DWL-G710 default
IP address is shown below:
Note: if you have changed the default IP address assigned to the DWL-G710, make sure to
enter the correct IP address.
Open the Web browser .
Type in the IP address of the
DWL-G710.
http://192.168.0.30
Type admin in the User name field.
Leave the Password blank.
(However, if you have changed
the password, please enter the
correct password.)
Click OK.
Home > Wizard
The Home>Wizard screen will
appear. Please refer to the
Quick Installation Guide for
more information regarding the
Setup Wizard.
13
Using the Configuration Menu (continued)
Network
LAN IP-
IP Address-
Subnet
Mask-
Gateway-
Apply-
Dynamic IP Address-
Static IP Address-
When Static IP Address is selected, you will input the static IP
address of the DWL-G710 into this field. The IP address must be within
the range of the IP addresses in your network.
Enter the subnet mask.
Enter the IP address of the router in the network.
Click Apply to save the changes.
Select this option to receive a dynamic IP
address from the DHCP server on your network.
Assign a static IP address to the DWL-G710.
This selection is recommended for ease of
network configuration.
14
Using the Configuration Menu (continued)
Wireless
AP Name -
Y ou may choose to rename
your DWL-G710, especially if
you have more than one
DWL-G710 on your network.
SSID (Service Set
Identifier) -
Enter the SSID of the network
you wish to repeat.
Site Survey - Click Site
Survey to receive a list of
networks that are available for
connection. Please see the
screen on the following page for more information on this feature.
Channel - Select the channel from the pulldown menu.
All devices on the network must share the same channel in order to communicate.
WEP - For a level of security , select Enable Encryption to use WEP (Wired Equivalent
Privacy) on the network. All devices on the network, and the access point, must share
the same WEP selection - either Enable or Disable.
WEP Encryption - Select either 64- or 128-bit length.
WEP Mode - Select ASCII or Hexadecimal mode and then input the appropriate
digits or letters into each Key field. You can create up to 4 keys. Select the key you
wish to use.
Hexadecimal digits consist of the numbers 0-9 and the letters A-F
ASCII (American Standard Code for Information Interchange) is a code for
representing English letters as numbers from 0-127
TX Rates -
Select the transmission rate for the network.
Apply - Click Apply to save the changes.
15
Using the Configuration Menu (continued)
Site Survey
Click Site Survey in the
Wireless configuration screen
displayed on the previous page.
Scanning
The DWL-G710 will scan the
network. Please wait a few
seconds for this process to
complete.
The Site Survey displays the
features of each available network
as follows:
SSID- Displays the network
name.
Security- Displays the type of
security being used, or indicates
that security is disabled.
Channel- Indicates the channel
the network is using.
Signal%- Displays the signal
strength of the network.
Network Type- Indicates the net-
work type: Infrastructure or
Ad-Hoc.
The information shown here
allows you to select a network to
join, or gives you the information
you need to configure your
DWL-G710 for connection to a
specific network.
Site Survey Completed
16
Using the Configuration Menu (continued)
Admin
Administrator Settings - Change your password in this window. Re-enter the new
password to confirm. It can be up to 14 characters in length. Please keep a copy of your
password in a safe place.
Click Apply, if you have made any changes. Click Cancel to clear the changes.
Restore to Factory Default Settings - Click Restore to return to Factory Default
Settings. (Y ou will lose the current settings.)
When you click Restore, the dialog box at right will appear.
Click OK to restore to factory default settings or click Cancel
to cancel the procedure.
Firmware Upgrade - Upgrade the firmware for the DWL-G710. Find upgrades to the
firmware on the D-Link website at http://support.dlink.com. After you have downloaded
a firmware upgrade to your local drive, click Browse. Select the firmware and click
Apply to complete the upgrade. Do not upgrade firmware from a computer with a
wireless connection. Doing so may damage the device.
Apply - Click Apply if you have made any changes.
17
Using the Configuration Menu (continued)
Help
Help Menu - Click on any item in the Help menu for more information.
18
Networking Basics
Using the Network Setup Wizard in Windows XP
In this section you will learn how to establish a network at home or work, using
Microsoft Windows XP.
Note: Please refer to websites such as http://www.homenethelp.com
and http://www.microsoft.com/windows2000 for information about networking
computers using Windows 2000/Me/98SE.
Go to Start>Control Panel>Network Connections
Select Set up a home or small office network
When this screen appears, click Next.
19
Networking Basics (continued)
Please follow all the instructions in this window:
Click Next.
In the following window, select the best description of your computer . If your computer
connects to the Internet through a router , select the second option as shown.
Click Next.
20
Networking Basics (continued)
Enter a Computer description and a Computer name (optional.)
Click Next.
Enter a Workgroup name. All computers on your network should have the same
Workgroup name.
Click Next.
21
Networking Basics (continued)
Please wait while the Network Setup Wizard applies the changes.
When the changes are complete, click Next.
Please wait while the Network Setup Wizard configures the computer.
This may take a few minutes.
22
Networking Basics (continued)
In the window below, select the option that fit s your needs. In this example, Create a
Network Setup Disk has been selected. You will run this disk on each of the
computers on your network. Click Next.
Insert a disk into the Floppy Disk Drive, in this case drive A.
Click Next.
23
Networking Basics (continued)
Please read the information under Here’s how in the screen below . After you complete
the Network Setup Wizard you will use the Network Setup Disk to run the Network
Setup Wizard once on each of the computers on your network. Click Next.
24
Networking Basics (continued)
Please read the information on this screen, then click Finish to complete the
Network Setup Wizard.
The new settings will take effect when you restart the computer . Click Yes to restart
the computer.
Y ou have completed configuring this computer . Next, you will need to run the Network
Setup Disk on all the other computers on your network. After running the Network
Setup Disk on all your computers, your new wireless network will be ready to use.
25
Networking Basics (continued)
Naming your Computer
T o name your computer using W indows XP, please follow these directions:
Click Start (in the lower left corner of the screen).
Right-click on My Computer.
Select Properties.
Select the Computer
Name Tab in the System
Properties window.
Y ou may enter a
Computer Description if
you wish; this field is
optional.
T o rename the computer
and join a domain, click
Change.
26
Networking Basics (continued)
Naming your Computer (continued)
In this window, enter the
Computer name.
Select Workgroup and enter
the name of the Workgroup.
All computers on your network
must have the same
Workgroup name.
Click OK.
Checking the IP Address in Windows XP
The adapter-equipped computers in your network must be in the same IP address range
(see Getting Started in this manual for a definition of IP address range.) To check on the
IP address of the adapter , please do the following:
Right-click on the
Local Area
Connection icon
in the task bar .
Click on Status.
27
Networking Basics (continued)
Checking the IP Address in Windows XP
This window will appear.
Click the
Support tab.
Click Close.
Assigning a Static IP Address in Windows XP/2000
Note: DHCP-capable routers will automatically assign IP addresses to the computers on
the network, using DHCP (Dynamic Host Configuration Protocol) technology . If you are
using a DHCP-capable router you will not need to assign static IP addresses.
If you are not using a DHCP capable router, or you need to assign a static IP address,
please follow these instructions:
Go to Start.
Double-click on
Control Panel.
28
Networking Basics (continued)
Assigning a Static IP Address in Windows XP/2000
Double-click on
Network
Connections.
Right-click on Local Area
Connections.
Double-click on
Properties.
29
Networking Basics (continued)
Assigning a Static IP Address in Windows XP/2000
Click on Internet Protocol
(TCP/IP).
Click Properties.
Input your IP address and
subnet mask. (The IP
addresses on your network
must be within the same
range. For example, if one
computer has an IP address
of 192.168.0.2, the other
computers should have IP
addresses that are
sequential, like 192.168.0.3
and 192.168.0.4. The subnet
mask must be the same for
all the computers on the
network.)
D-Link DWL-G650
Input your DNS server
addresses. (Note: If you are
entering a DNS server, you
must enter the IP address of
the default gateway .)
The DNS server information will be supplied
by your ISP (Internet Service Provider.)
Click OK.
30
Networking Basics (continued)
Assigning a Static IP Address with Macintosh OSX
Go to the Apple Menu and
select System Preferences.
cClick on Network.
Select Built-in Ethernet in the
Show pull-down menu.
Select Manually in the
Configure pull-down menu.
Built-in Ethernet
Input the Static IP Address,
the Subnet Mask and the
Router IP Address in the ap-
propriate fields.
Click Apply Now.
31
Networking Basics (continued)
Selecting a Dynamic IP Address with Macintosh OSX
Go to the Apple Menu and select
System Preferences.
Click on Network.
Select Built-in Ethernet in the
Show pull-down menu.
Built-in Ethernet
Select Using DHCP in the
Configure pull-down menu.
Manually
Using DHCP
Click Apply Now.
The IP Address, Subnet
mask, and the Router’s IP
Address will appear in a few
seconds.
32
Networking Basics (continued)
Checking the Wireless Connection by Pinging in Windows XP/ 2000
Go to Start > Run >
type cmd. A window
similar to this one
will appear. Type
ping
xxx.xxx.xxx.xxx,
where xxx is the IP
address of the
wireless router or
access point. A good
wireless connection
will show four replies
from the wireless
router or access
point, as shown.
Checking the Wireless Connection by Pinging in Windows Me/98
Go to Start > Run
> type command.
A window similar to
this will appear.
Type ping
xxx.xxx.xxx.xxx
where xxx is the IP
address of the
wireless router or
access point. A
good wireless
connection will
show four replies
from the wireless
router or access
point, as shown.
33
Troubleshooting
This chapter provides solutions to problems that can occur during the installation and
operation of the DWL-G710 Wireless Range Extender. W e cover various aspects of the
network setup, including the network adapters. Please read the following if you are having
problems.
Note: It is recommended that you use an Ethernet connection to
configure the DWL-G710 Wireless Range Extender .
1.The computer used to configure the DWL-G710 cannot access the
configuration menu.
Check that the Ethernet LED on the DWL-G710 is ON. If the LED is
not ON, check that the cable for the Ethernet connection is securely
inserted.
Check that the Ethernet adapter is working properly . Please see item
3 (Check that the drivers for the network adapters are installed
properly) in this Troubleshooting section to check that the drivers
are loaded properly .
Check that the IP address is in the same range and subnet as the
DWL-G710. Please see Checking the IP Address in Windows XP in
the Networking Basics section of this manual.
Note: The IP address of the DWL-G710 is 192.168.0.30. All the computers on the
network must have a unique IP address in the same range, e.g., 192.168.0.x. Any
computers that have identical IP addresses will not be visible on the network.
They must all have the same subnet mask, e.g., 255.255.255.0
Do a Ping test to make sure that the DWL-G710 is responding. Go to
Start>Run>Type Command>Type ping 192.168.0.30. A successful
ping will show four replies.
Note: If you have
changed the default IP
address, make sure to
ping the correct IP
address assigned to the
DWL-G710.
34
Troubleshooting (continued)
2. The wireless client cannot access the Internet in Infrastructure
mode.
Make sure the wireless client is associated and joined with the correct device. T o check
this connection: Right-click on the local area connection icon in the taskbar> select
View Available Wireless Networks. The Connect to Wireless Network screen will
appear. Please make sure you have selected the correct available network, as shown in
the illustration below.
default
Check that the IP address assigned to the wireless adapter is within the
same IP address range as the existing network. (Since the DWL-G710
has an IP address of 192.168.0.30, wireless adapters must have an IP
address in the same range, e.g., 192.168.0.x. Each device must have a
unique IP address; no two devices may have the same IP address. The
subnet mask must be the same for all the computers on the network.) To
check the IP address assigned to the wireless adapter, double-click on
the local area connection icon in the taskbar > select the Support tab
and the IP address will be displayed. (Please refer to Checking the IP
Address in the Networking Basics section of this manual.)
If it is necessary to assign a static IP address to the wireless adapter,
please refer to the appropriate section in Networking Basics. If you are
entering a DNS server address you must also enter the default gateway
address. (Remember that if you have a DHCP-capable router , you will not
need to assign a static IP address. See Networking Basics: Assigning a
Static IP Address.)
35
Troubleshooting (continued)
2. The wireless client cannot access the Internet in the Infrastructure
mode (continued).
Please note that the DWL-G710 is compatible with the following D-Link
devices:
1
D-Link AirPlusTM G DI-524 Wireless Router
TM
D-Link AirPlus
2
3
D-Link AirPlus
If you wish to repeat a device that is not a D-Link product, please check the
FAQs for supported products on the D-Link support website
(http://support.dlink.com) to make certain that the device can be repeated by
the DWL-G710.
3. Check that the drivers for the network adapters are installed properly.
You may be using different network adapters than those illustrated here, but this procedure
will remain the same, regardless of the type of network adapters you are using.
Go to Start > My Computer > Properties.
G DWL-G700AP Wireless Access Point
TM
G DWL-G710 Wireless Range Extender
Select the Hardware tab.
Click Device Manager.
36
Troubleshooting (continued)
Double-click on Network
Adapters.
Right-click on D-Link
AirPlus
Wireless Cardbus
Adapter (In this example
we use the DWL-G630;
you may be using other
network adapters, but the
procedure will remain the
same.)
Select Properties to
check that the drivers are
installed properly .
TM
G DWL-G630
D-Link AirPlus G DWL-G630
Look under Device Status
to check that the device is
working properly .
Click OK.
D-Link AirPlus G DWL-G630 Wireless Cardbus Adapter
D-Link AirPlus G DWL-G630 Wireless Cardbus Adapter
37
Troubleshooting (continued)
4. What variables may cause my wireless products to lose reception?
D-Link products let you access your network from virtually anywhere you want. However ,
the positioning of the products within your environment will affect the wireless range.
Please refer to Installation Considerations in the Wireless Basics section of this manual
for further information about the most advantageous placement of your D-Link wireless
products.
5. Why does my wireless connection keep dropping?
Antenna Orientation - Try different antenna orientations for the DWL-G710. Try
to keep the antenna at least 6 inches away from the wall or other objects.
If you are using 2.4GHz cordless phones, X-10 equipment or other home
security systems, ceiling fans, and lights, your wireless connection will degrade
dramatically or drop altogether. T ry changing the channel on your router , access
point and wireless adapter to a different channel to avoid interference.
Keep your product away (at least 3-6 feet) from electrical devices that generate
RF noise, like microwaves, monitors, electric motors, etc.
6. Why can’t I get a wireless connection?
If you have enabled encryption on the DWL-G710, you must also enable encryption on all
wireless clients in order to establish a wireless connection.
Make sure that the encryption bit level is the same on the DWL-G710 and the
wireless client.
Make sure that the SSID on the DWL-G710 and the wireless client are exactly
the same. If they are not, wireless connection will not be established.
Check that the DWL-G710 is configured properly .
Check that the wireless clients are working properly .
38
Troubleshooting (continued)
6. Why can’t I get a wireless connection? (continued)
Make sure that all devices are set to Infrastructure mode.
Check that the LEDs are indicating normal activity. If not, check that the AC
power and Ethernet cables are firmly connected.
Check that the IP address, subnet mask, and gateway settings are correctly
entered for the network.
If you are using 2.4GHz cordless phones, X-10 equipment or other home security
systems, ceiling fans, and lights, your wireless connection will degrade
dramatically or drop altogether. Try changing the channel on your DWL-G710,
and on all the devices in your network to avoid interference.
Keep your product away (at least 3-6 feet) from electrical devices that generate
RF noise, like microwaves, monitors, electric motors, etc.
7. I forgot my encryption key .
Reset the DWL-G710 to its factory default settings and restore the other devices
on your network to their default settings. Y ou may do this by pressing the Reset
button on the back of the unit. You will lose the current configuration settings.
39
Troubleshooting (continued)
8. Resetting the DWL-G710 to factory default settings
After you have tried other methods for troubleshooting your network, you may choose to
Reset the DWL-G710 to the factory default settings.
Reset button
T o hard-reset the D-Link DWL-G710 to the factory default settings, please do the
following:
Locate the Reset button on the back of the
DWL-G710.
Use a paper clip to press the Reset button.
Hold for about 5 seconds and then release.
After the DWL-G710 reboots (this may take a few
minutes) it will be reset to the factory Default settings.
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T echnical Specifications
Standards
• IEEE 802.1 1b
• IEEE 802.1 1g
• IEEE 802.3
• IEEE 802.3u
Device Management
• Web-Based – Internet Explorer v6 or later; Netscape Navigator v7 or later
Data Rate
For 802.1 1g:
• 54, 48, 36, 24, 18, 12, 9 and 6Mbps
For 802.1 1b:
• 1 1, 5.5, 2, and1Mbps
Security
• 64-, 128-bit WEP
Wireless Frequency Range
• 2.412GHz to 2.462GHz
Wireless Operating Range*
802.1 1g (Full Power with 2dBi gain diversity dipole antenna)
Outdoors:
• 164ft (50m) @ 54Mbps
• 492ft (150m) @ 36Mbps
• 656ft (200m) @ 1 1Mbps
Power
• External Power Supply: DC 5V/2A
* Environmental Factors may Adversely Affect Wireless Range
41
Technical Specifications (continued)
Radio and Modulation T ype
For 802.1 1g:
OFDM:
• BPSK @ 6 and 9Mbps
• QPSK @ 12 and 18Mbps
• 16QAM @ 24 and 36Mbps
• 64QAM @ 48 and 54Mbps
DSSS:
• DBPSK @ 1Mbps
• DQPSK @ 2Mbps
• CCK @ 5.5 and 11Mbp s
For 802.1 1b:
DSSS:
• DBPSK @ 1Mbps
• DQPSK @ 2Mbps
• CCK @ 5.5 and 11Mbp s
Wireless Transmit Power
Typical RF Output Power at each Dat a Rate
For 802.1 1g:
• 31mW (15dBm) @ 54Mbps
• 40mW (16dBm) @ 48Mbps
• 40mW (16dBm) @ 36, 24, 18, 12, 9, and 6Mbps
For 802.1 1b:
• 50mW (17dBm) @ 11, 5.5, 2, and 1Mbp s
Receiver Sensitivity
For 802.1 1g:
• 6Mbps: -82dBm
• 9Mbps: -81dBm
• 12Mbps: -79dBm
• 18Mbps: -77dBm
• 24Mbps: -74dBm
• 36Mbps: -70dBm
• 48Mbps: -66dBm
• 54Mbps: -65dBm
For 802.1 1b:
• 1Mbps: -87dBm
• 2Mbps: -87dBm
• 5.5Mbps: -85dBm
• 11Mbp s: -82dBm
42
Technical Specifications (continued)
LEDs
• Power
• LAN
• WLAN
Temperature
• Operating: 32ºF to 131ºF (0ºC to 55ºC)
• Storing: -4ºF to 149ºF (-20ºC to 65ºC)
Humidity
• 5%~95% (non-condensing)
Certifications
• FCC
• UL
Dimensions
• L = 5.59 inches (142mm)
• W = 4.29 inches (109mm)
• H = 1.22 inches (31mm)
Weight
• 0.44lbs (200g)
Warranty
• 1 Year
43
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Y ou can find software updates and user documentation on the D-Link website.
D-Link provides free technical support for customers within the United St ates and
within Canada for the duration of the warranty period on this product.
U.S. and Canadian customers can contact D-Link technical support through our web
site, or by phone.
Tech Support for customers within the United States:
D-Link Technical Support over the Telephone:
(877) 453-5465
24 hours a day , seven days a week.
D-Link Technical Support over the Internet:
http://support.dlink.com
email:support@dlink.com
Tech Support for customers within Canada:
D-Link Technical Support over the Telephone:
(800) 361-5265
Monday to Friday 7:30am to 9:00pm EST
D-Link Technical Support over the Internet:
http://support.dlink.ca
email:support@dlink.ca
cal Supportcal Support
cal Support
cal Supportcal Support
44
Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited
warranty for its product only to the person or entity that originally purchased the product from:
• D-Link or its authorized reseller or distributor and
• Products purchased and delivered within the fifty states of the United S tates, the District of Columbia,
U.S. Possessions or Protectorates, U.S. Military Installations, addresses with an APO or FPO.
Limited Warranty: D-Link warrants that the hardware portion of the D-Link products described
below will be free from material defects in workmanship and materials from the date of original retail
purchase of the product, for the period set forth below applicable to the product type (“Warranty
Period”), except as otherwise stated herein.
1-Year Limited Warranty for the Product(s) is defined as follows:
• Hardware (excluding power supplies and fans) One (1) Year
• Power Supplies and Fans One (1) Year
• Spare parts and spare kits Ninety (90) days
D-Link’s sole obligation shall be to repair or replace the defective Hardware during the Warranty Period
at no charge to the original owner or to refund at D-Link’s sole discretion. Such repair or replacement will
be rendered by D-Link at an Authorized D-Link Service Office. The replacement Hardware need not be
new or have an identical make, model or part. D-Link may in its sole discretion replace the defective
Hardware (or any part thereof) with any reconditioned product that D-Link reasonably determines is
substantially equivalent (or superior) in all material respects to the defective Hardware. Repaired or
replacement Hardware will be warranted for the remainder of the original Warranty Period from the date
of original retail purchase. If a material defect is incapable of correction, or if D-Link determines in its sole
discretion that it is not practical to repair or replace the defective Hardware, the price paid by the original
purchaser for the defective Hardware will be refunded by D-Link upon return to D-Link of the defective
Hardware. All Hardware (or part thereof) that is replaced by D-Link, or for which the purchase price is
refunded, shall become the property of D-Link upon replacement or refund.
Limited Software Warranty: D-Link warrants that the software portion of the product (“Software”)
will substantially conform to D-Link’s then current functional specifications for the Software, as set forth
in the applicable documentation, from the date of original retail purchase of the Software for a period of
ninety (90) days (“Warranty Period”), provided that the Software is properly installed on approved
hardware and operated as contemplated in its documentation. D-Link further warrants that, during the
Warranty Period, the magnetic media on which D-Link delivers the Software will be free of physical
defects. D-Link’s sole obligation shall be to replace the non-conforming Software (or defective media)
with software that substantially conforms to D-Link’s functional specifications for the Software or to
refund at D-Link’s sole discretion. Except as otherwise agreed by D-Link in writing, the replacement
Software is provided only to the original licensee, and is subject to the terms and conditions of the
license granted by D-Link for the Software. Software will be warranted for the remainder of the original
Warranty Period from the date or original retail purchase. If a material non-conformance is incapable of
correction, or if D-Link determines in its sole discretion that it is not practical to replace the nonconforming Software, the price paid by the original licensee for the non-conforming Software will be
refunded by D-Link; provided that the non-conforming Software (and all copies thereof) is first returned
to D-Link. The license granted respecting any Software for which a refund is given automatically
terminates.
Non-Applicability of Warranty: The Limited Warranty provided hereunder for hardware and software
of D-Link’s products will not be applied to and does not cover any refurbished product and any product
purchased through the inventory clearance or liquidation sale or other sales in which D-Link, the sellers,
or the liquidators expressly disclaim their warranty obligation pertaining to the product and in that case,
the product is being sold “As-Is” without any warranty whatsoever including, without limitation, the
Limited Warranty as described herein, notwithstanding anything stated herein to the contrary.
Submitting A Claim: The customer shall return the product to the original purchase point based on its
return policy. In case the return policy period has expired and the product is within warranty, the
customer shall submit a claim to D-Link as outlined below:
• The customer must submit with the product as part of the claim a written description of the Hardware
defect or Software nonconformance in sufficient detail to allow D-Link to confirm the same.
45
• The original product owner must obtain a Return Material Authorization (“RMA”) number from the
Authorized D-Link Service Office and, if requested, provide written proof of purchase of the
product (such as a copy of the dated purchase invoice for the product) before the warranty
service is provided.
• After an RMA number is issued, the defective product must be packaged securely in the original or
other suitable shipping package to ensure that it will not be damaged in transit, and the RMA number
must be prominently marked on the outside of the package. Do not include any manuals or accessories
in the shipping package. D-Link will only replace the defective portion of the Product and will not
ship back any accessories.
• The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery
(“COD”) is allowed. Products sent COD will either be rejected by D-Link or become the property of
D-Link. Products shall be fully insured by the customer. D-Link will not be held responsible for any
packages that are lost in transit to D-Link. The repaired or replaced packages will be shipped to the
customer via UPS Ground or any common carrier selected by D-Link, with shipping charges prepaid.
Expedited shipping is available if shipping charges are prepaid by the customer and upon request.
• Return Merchandise Ship-To Address
USA: 17595 Mt. Herrmann, Fountain Valley, CA 92708
Canada: 2180 Winston Park Drive, Oakville, ON, L6H 5W1 (Visit http://www.dlink.ca for detailed
warranty information within Canada)
D-Link may reject or return any product that is not packaged and shipped in strict compliance with the
foregoing requirements, or for which an RMA number is not visible from the outside of the package. The
product owner agrees to pay D-Link’s reasonable handling and return shipping charges for any product
that is not packaged and shipped in accordance with the foregoing requirements, or that is determined
by D-Link not to be defective or non-conforming.
What Is Not Covered: This limited warranty provided by D-Link does not cover: Products, if in D-Link’s
judgment, have been subjected to abuse, accident, alteration, modification, tampering, negligence, misuse,
faulty installation, lack of reasonable care, repair or service in any way that is not contemplated in the
documentation for the product, or if the model or serial number has been altered, tampered with, defaced
or removed; Initial installation, installation and removal of the product for repair, and shipping costs;
Operational adjustments covered in the operating manual for the product, and normal maintenance;
Damage that occurs in shipment, due to act of God, failures due to power surge, and cosmetic damage;
Any hardware, software, firmware or other products or services provided by anyone other than DLink; Products that have been purchased from inventory clearance or liquidation sales or other sales in
which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the
product. Repair by anyone other than D-Link or an Authorized D-Link Service Office will void this
Warranty.
Disclaimer of Other Warranties: EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE
PRODUCT IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND WHA TSOEVER INCLUDING ,
WITHOUT LIMIT A TION, ANY W ARRANTY OF MERCHANTABILITY, FITNESS FOR A P ARTICULAR PURPOSE
AND NON-INFRINGEMENT . IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY
WHERE A PRODUCT IS SOLD, THE DURA TION OF SUCH IMPLIED W ARRANTY SHALL BE LIMITED TO
NINETY (90) DA YS. EXCEPT AS EXPRESSL Y COVERED UNDER THE LIMITED W ARRANTY PROVIDED
HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF THE PRODUCT IS
WITH THE PURCHASER OF THE PRODUCT .
Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE
UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUIT ABLE THEOR Y
FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY CHARACTER,
WHETHER DIRECT , SPECIAL, INCIDENT AL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO,
DAMAGES FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT , WORK STOPP AGE, COMPUTER
FAILURE OR MALFUNCTION, F AILURE OF OTHER EQUIPMENT OR COMPUTER PROGRAMS TO WHICH DLINK’S PRODUCT IS CONNECTED WITH, LOSS OF INFORMA TION OR DA TA CONT AINED IN, STORED ON,
OR INTEGRATED WITH ANY PRODUCT RETURNED TO D-LINK FOR W ARRANTY SERVICE) RESUL TING
FROM THE USE OF THE PRODUCT, RELA TING T O W ARRANTY SER VICE, OR ARISING OUT OF ANY
BREACH OF THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED W ARRANTY IS
REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT . THE MAXIMUM
LIABILITY OF D-LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT
COVERED BY THE W ARRANTY . THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES
ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES, EXPRESS, IMPLIED OR
STATUTORY.
46
Governing Law: This Limited Warranty shall be governed by the laws of the State of California. Some
states do not allow exclusion or limitation of incidental or consequential damages, or limitations on how
long an implied warranty lasts, so the foregoing limitations and exclusions may not apply. This limited
warranty provides specific legal rights and the product owner may also have other rights which vary
from state to state.
Trademarks: D-Link is a registered trademark of D-Link Systems, Inc. Other trademarks or registered
trademarks are the property of their respective manufacturers or owners.
Copyright Statement: No part of this publication or documentation accompanying this
Product may be reproduced in any form or by any means or used to make any derivative
such as translation, transformation, or adaptation without permission from D-Link
Corporation/D-Link Systems, Inc., as stipulated by the United States Copyright Act of
1976. Contents are subject to change without prior notice. Copyright
©
2002 by D-Link
Corporation/D-Link Systems, Inc. All rights reserved.
CE Mark Warning: This is a Class B product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
FCC Statement: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communication. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
• Consult the dealer or an experienced radio/TV technician for help.
connected.
For detailed warranty outside the United States, please contact corresponding local
D-Link office.
Register your D-Link product online at http://support.dlink.com/register/
(09/20/04)
47
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