D-Link DVG-6008S User Manual

DVG-6008S

VOIP Gateway

User Manual

Version 1.0

Contents

1. Introduction....................................................................................................3

Product Overview..........................................................................................................................................3

Hardware Description....................................................................................................................................4

2. Installation and Applications........................................................................6

Network Interface..........................................................................................................................................6

Gateway Assigned with a Public IP Address......................................................................................6

Gateway in a NAT network.................................................................................................................6

Gateway assigned with a Public IP Address and serving as an IP sharing device............................7

Telephone Interface Description....................................................................................................................8

Example for Line Ports :.....................................................................................................................8

3. Setting the Gateway through IVR.................................................................9

IVR (Interactive Voice Response).................................................................................................................9

IVR Functions Table:........................................................................................................................ 11

IP Configuration Settings—Setting IP Configuration of WA N Port...................................................13

Recorded Voice File.........................................................................................................................14

4. Setting a Gateway with WEB Browser .......................................................16

Network Settings (WAN) .............................................................................................................................16

Network Settings (LAN)...............................................................................................................................21

QoS Settings...............................................................................................................................................23

NAT/DDNS ..................................................................................................................................................24

Telephony Settings......................................................................................................................................26

SIP...............................................................................................................................................................30

Calling Features..........................................................................................................................................34

Advanced Options.......................................................................................................................................35

Line Settings.....................................................................................................................................36

Codec...............................................................................................................................................37

Fax Settings......................................................................................................................................37

Digit Map.....................................................................................................................................................39

Phone Book.................................................................................................................................................40

Speed Dial...................................................................................................................................................40

Caller Filter..................................................................................................................................................41

ACL for Management..................................................................................................................................41

CDR Settings...............................................................................................................................................41

Language ....................................................................................................................................................42

Transit Call Control......................................................................................................................................42

Long-Distance Control Table.......................................................................................................................43

Long Distance Exception Table...................................................................................................................43

CPT/Cadence Settings................................................................................................................................44

Busy Tone Cadence Measurement..................................................................................................44

UDT Detection..................................................................................................................................44

Save Settings ...................................................................................................................................49

System Information .....................................................................................................................................50

RTP Packet Summary.................................................................................................................................51

STUN Inquiry...............................................................................................................................................51

Ping Test......................................................................................................................................................51

SNMP..........................................................................................................................................................52

NTP.............................................................................................................................................................52

Backup/Restore...........................................................................................................................................52

Provision Settings........................................................................................................................................53

System Operations (Save Settings)............................................................................................................53

Software Upgrade .......................................................................................................................................54

Logout .........................................................................................................................................................54

5. IP Sharing Functions...................................................................................55

6. Coding Principle..........................................................................................58

Instruction....................................................................................................................................................58

Dialed Number Processing Flow.................................................................................................................58

7. Advanced Feature .......................................................................................60

Static Route※ .............................................................................................................................................60

RIP(Routing Information Protocol) ※.........................................................................................................60

Port filtering.................................................................................................................................................61

IP Filtering...................................................................................................................................................61

MAC Filtering...............................................................................................................................................62

Virtual Server...............................................................................................................................................62

DMZ.............................................................................................................................................................62

URL Filter※.................................................................................................................................................63

Special Applications※ ................................................................................................................................63

DoS Prevention Settings※ .........................................................................................................................64

1. Introduction

Product Overview

The stand-alone VoIP Gateway carries both voice and facsimile over the IP network. It supports

SIP industry standard call control protocol to be comp atible with free regi stration services or VoIP

service providers’ systems. It works in two different modes: UA (User Agent) or Server. As a

standard user agent, it is compatible to all well-known Soft Switches and SIP proxy servers.

While running the optional server software, the gateway can be configured to establish a private

VoIP network over the Internet without a 3

The gateway can be seamlessly integrated to existing network by connecting to a phone set,

PBX, key telephone system, fax machine or PSTN line. With only a broadband connection such

as ADSL bridge/router, Cable Modem or leased line router, it allows you to gain access to voice

and fax services over the IP in order to reduce the cost of international and long distance calls.

In addition, the in-built 4 ports Ethernet switch supports comprehensive Internet gateway

functions to accommodate other PCs or IP devices to share the same broadband stream. QoS

function allows voice and data traffic to flow through where voice traffic is transmitted in the

highest priority. With TOS bit enabled, it guarantees voice packets to have first priority to pass

through a TOS enabled router.

With the support of DDNS, it makes the gateway reachable by its domain name where the ISP

dynamically assigns the IP address. It helps users to host a web site or mail server in a PPPoE

or DHCP network. By enabling the CDR function & setting up a simple server, administrators are

allowed to log in and view all call records such as call duration, time and date of calls and

latency.

The gateway can be assigned with a fixed IP address or by DHCP, PPPoE. It adopts the G.711,

G.726, G.729A or G.723.1 voice compression format to save the network bandwidth while

providing real-time and toll quality voice. In addition, in the event that the power supply fails or

Internet connection is lost, the gateway can automatically divert the FXS end to the PSTN

network on the FXO port so users can still use the conventional PSTN line to make calls. This

feature is especially useful while dialing emergency calls (i.e. 911)

party SIP Proxy Server.

Hardware Description Front Panel

Voice ports indicators

WAN, LAN indicators

Status indicators

 Power Indicator: Green light indicate s a normal power supply.  Run Indicator: Blinking green light indica tes normal operation.  Alarm Indicator: When the system st arts up, the red light will blink. It also indicates the

gateway’s abnormal operation.

 L1 – L8 stand s for Port 1 – Port 8: Connect to your original telephone line on the wall jack

with RJ-11 cable.

 WAN stands for the WAN Port Indicator.  L1 – L4 stands for the LAN Port Indicator.

 When starting up the system, the Alarm, Run, and Power indicators will light up. After

about 40 seconds, the Alarm indicator will go off, the Run indicator will blink in green, and the Power indicator will stay green under normal operational conditions. If the Alarm indicator continues to blink, it means the system is currently communicating with ISP and has yet to obtain an IP address.

 When the WAN is connected, the WAN indicator will light up in green and if data is

being transmitted over the Internet, the indicator blinks in green and orange.

Restore to factory default: (IP address, User’s. Na me and Password)

(1) Pull off the power plug.

(2) Press reset (do not let go of the reset button).

(3) Plug the plug back into the socket (do not let go of the reset button).

(4) Let go of the reset button after 6 seconds. Factory settings will be restored.

NOTE 1: Do not connect FXS ports to each other. Also, do not connect any FXS port directly to a

PSTN line or internal PBX. These may cause damage to FXS.

NOTE 2: Please use the power adapter comes with VoIP Gateway. If using adapters other than the

one comes with VoIP Gateway, it may cause problems and will affect the warranty of the product.

Rear Panel

DVG-6008S Model

factory settings

RESET

To reset the

gateway

or to restore

LAN ports 1 ~ 4

(built-in Ethernet switch) Connect LAN hosts here

to share WAN connection.

IP sharing features enabled

FXO ports 1 ~8

(PSTN line connectors)

Connects to PSTN lines

WAN port

Connecst to broadband

Networks such as ADSL,

Cable Modem or Router

POWER

Connects to the power

adapter (comes with

the gateway)

2. Installation and Applications

Network Interface

The network interface is divided into 3 basic modes as described below:

 Gateway can be assigned with a Public IP Address  Gateway can be built under the existing NAT  Gateway can be assigned with a Public IP address and serves as an IP sharing router.

Gateway Assigned with a Public IP Address

The gateway will have a Public IP address for Internet connection regardless of whether it is a

static IP address, DHCP (using a Cable Modem), or PPPoE (Dialup / ADSL).

Gateway IP Settings

NAT/STUN Settings Unnecessary (Disabled) DDNS Settings Unnecessary (Disabled)

Need to be set up as static IP, DHCP, or PPPoE

Gateway in a NAT network

The gateway uses a virtual IP address and the IP sharing function of other systems to connect to the Internet.

LAN IP address of IP sharing

Gateway IP Settings

NAT /STUN Settings Please refer to P. 29 for the Use

NAT.

DDNS Settings Please refer to P. 29 for the DDNS

Settings

Please avoid IP address 192.168.0.1-192.168.8.254 (You may need to change the settings of IP sharing or change SIP series Gateway LAN Port IP address)

Set as static IP address, and assign the LAN IP address of the IP sharing to the Default Gateway.

Enable

The WAN of the IP sharing device has a static IP address.

The WAN of the IP sharing device has a dynamic IP address.

If the WAN of the IP sharing device has static IP address, then the NAT IP address is set as the Public IP address of the IP sharing.

If the WAN of the IP sharing device uses a dynamic IP address, then it has to comply with the DDNS settings. When suing NAT, you must enter the URL (Uniform Resource Locator) that is registered to the DDNS server.

Disabled

Enabled: enter the registered URL (Uniform Resource Locator) into the network settings

-> under NAT

Gateway assigned with a Public IP Address and serving as an IP sharing device

The gateway will have a Public IP address regardless of whether it is a static IP application,

DHCP (using a Cable Modem), or PPPoE (To connect to your ADSL account), which can then

use the functions of built-in IP sharing function to allow other PCs to be on-line a t the same ti me.

Gateway IP Settings

NAT/STUN Settings Unnecessary (Disabled) DDNS Settings Unnecessary (Disabled)

Need to be set up as static IP, DHCP, or PPPoE

For settings at PC end, please refer to section “IP sharing functions”

PC uses a static IP address ranging from: 192.168.8.1-192.168.8.253

Subnet Mask：255.255.255.0 Default Gateway：192.168.8.254

Telephone Interface Description

Example for Line Ports :

Line Ports connecting directly to the Telephone Li ne of a PSTN

P1-P4 is FXO interfaces and can all be connected to a PSTN to serve as a bridge between the

PSTN and other VoIP telephones. The system also allows a call to be made from a traditional

telephone line to connect with a user behind the Gateway.

Integrating Line Ports with PBX

P1-P4 is FXO interfaces and can be connected with PBX extension lines (exclusively for analog

interface, not applicable for digital type).

3. Setting the Gateway through IVR

VoIP transmits voice data (packet) via the Internet to achieve telecommunications. This means that the telecommunication quality is closely related to the whole network environment. If any one of the telecommunicating parties has insufficient bandwidth or frequent packet loss, the telecommunication quality will be poor. Therefore, an excellent telecommunication can only be created when Gateway is connected to the Internet and when network environment is stable.

Preparation

 Install the Gateway according to instructions. Connect the power supply, telephone set,

telephone cable, and network cable properly as described in Chapter 2.

 If a static IP is used, confirm the desired IP settings of the WAN Port (IP address, Subnet

Mask, and Default gateway). Please contact your local Internet Service Provider (ISP) if you have any questions.

 If using dialup ADSL (PPPoE) for network connection, confirm the dialup account number

and password.

 If users wish to build Gateway under the NAT, Gateway WAN Port IP address and LAN Port

should not use the same range. This is to avoid phone failures.

Basic Settings of a Gateway

 IP Settings— Connecting Gateway to the Internet.  Telephone Number of Gateway Phone Number (

SIP Prefix Number).

 Using Phone Book or Phone Book manager

Please refer to Section 6 for Basic Dialing Method

Gateway provides two setting modes:

1. Telephone IVR Setting.

2. Browser Setting. The IVR provides basic query and setting functions, while the browser provides a full setting function.

IVR (Interactive Voice Response)

Gateway provides convenient IVR functions. Users only need to pick up a handset and enter the function code for the query and setting without using a PC.

NOTE: After finishing the settings, make sure the new settings are saved. This is so that the new

settings will take effect after the system is restarted.

Gateway and

Instructions

 FXS Port: When you have set the password in WEB-GUI with English character. To access

 FXO Port: to use IVR functions, dial the phone number of FXO Port using an external line.

Example: The factory default code is blank. Enter “**# the desired code. E.g.: if the code is 1234, then enter “**1234# then you access IVR by pressing ***414243010203#

 Once the first setting or qu ery has been completed, you will hear a dial tone. Then use the

Example: enter “**#” responds with an IP address you can continue with more settings or queries: enter 111 (to set IP address) enter 192*168*1*2 (IP number).

GW IVR function is different. Instead of **[password]#. You should press ***[password]#. The character to number conversion can be acquired from PPPoE Character Conversion Table.

You will hear the instruction “enter value”, and then enter a PIN number. The factory default code is blank. Enter “**#” as above. You are now in IVR setting mode.

”. You are now in IVR setting mode, enter

”. Or If your password is abc123

same procedure to make a second query or setting. To exit IVR mode, simply hang up the phone.

(You are now in IVR mode) enter 101 (to query IP address)  the system

Save Settings

After entering IVR mode, dial 509 (Save Settings). Wait for about 3 seconds and after hearing a confirmation tone “1”, hang up the phone. Please reboot the Gateway to enable the new settings.

To inquire about current Gateway’s WAN Port IP address

After entering IVR mode, dial 101 If the system does not repeat the IP address, it indicates that the Gateway is not currently connected to the Internet. Please check if the cable connection, account number, and password are correct.

Software Upgrades

IVR provides online upgrades. Once in IVR mode, enter “209” and you will hear “Enter Value“. Enter your IP address followed by “#” (i.e.：61*30*25*89#

Enter the Listen Port Number followed by “#”(i.e.: 6001# ask your agent.

. The system will repeat the current WAN Port IP address.

). Then you will hear a second “Enter Value“.

). For information about upgrading, please

IVR Functions Table:

Function Code Description Example

111/101 WAN Port IP address Set/Query 112/102 WAN Port Subnet Mask Set/Query 113/103 WAN Port Default Gateway Set/Query 114/104

115/105 DNS IP address Set/Query 116/106 Phone books manager IP address Set/Query 117/107

199/099

066 Querying the connection to Phone books manager 118 Restart 121 Setting PPPoE Account 122 Setting PPPoE Password

123 Setting NAT IP address 124 Uses NAT (0: Disable 1: Enable) 151/141

152/142 Proxy Server IP address Set/Query 153/143 Proxy Server Port Set/Query 125 Set Proxy Server account 126 Set Proxy Server password 154/144 Uses STUN Set/Query (0: Disable 1: Enable) 155/145 STUN IP address Set/Query 156/146 STUN Port Set/Query 311/301 312/302 131/132 133 Saving greeting message

Current Network IP Access Set/Query (1: Static IP,

2.DHCP, 3.PPPoE)

Set/Query whether or not to use Public Telephone Book (0: Disable 1:Enable)

Set/Query whether or not this Gateway acts as the phone books manager (0: Disable 1: Enable)

Use in conjunction with function code 114, select 1 for a Static IP function.

Must use 116/106, 1 17/107 in conjunction with each other.

Use in conjunction with function code 114, select 3 for a PPPoE function

Must use 123 and 124 in conjunction with each other.

Function Code Description Example

211/201 Set/Query International Prefix code

212/202 Set/Query Country Code Setting country code, e.g. 886 213/203

214/204 Set/Query Area Code eg. “2” for Node B area. 215/205

216/206 Set/Query the extension number of Line 1. 217/207 109 Restoring factory default IP address configuration A static IP address for WAN Port

409 Restoring factory default settings 509 Save settings 900 Setting IVR and the language used on the Web GUI

209 Soft Upgrade

Set/Query Area Prefix Code (Long-Di stance Prefix Code)

Set/Query Gateway Telephone Number (Representative Number)

(1: English, 2: Traditional Chinese, 3: Simplified Chinese)

Prefix dialed before making an international call e.g. 002 and 005.

Prefix dialed before making a long-distance call e.g. 0.

IP：192.168.1.2 Mask：255.255.255.0 Gateway：192.168.1.254

IP Configuration Settings—Setting IP Configuration of WAN Port

Static IP Settings

NOTE: Complete static IP settings should include a static IP (Option 1 under114

Subnet Mask (112), and Default Gateway (113). Please contact your local Internet Serv ice Provider (ISP) if you have any questions.

Function Command Select a Static IP

IP address Settings

Subnet Mask Settings

Default Gateway Settings

Save Settings and Restart

 After entering IVR mode, dial 114.  After hearing “Enter value”, dial 1 (to select static IP)

 After entering IVR mode, dial 111. After hearing “Enter value”, enter your IP

address, followed by “#”.

Example: If the IP address is 192.168.1.200, dial 192*168*1*200#.  After entering IVR mode, dial 112. After hearing “Enter value”, enter your

subnet mask, followed by “#”.

Example: If the mask value is 255.255.255.0, dial 255*255*255*0#.  After entering IVR mode, dial 113. After hearing “Enter value”, enter your

default gateway’s IP address, followed by “#”.

Example: If the Default Gateway is 192.168.1.254, dial 192*168*1*254#.  To save settings, dial 509

restart the system. Wait for about 40 seconds for the system to restart, and then enter 101 repeated, it indicates that Gateway has not been properly connected, please check if the cable connection, account, or password are correct.

to check if the IP address is retained. If the IP address is not

(Save Settings). After hearing “one”, dial 118 to

), IP address (111),

Dynamic IP (DHCP) Settings

After entering IVR mode, dial 114 After hearing “Enter value”, dial 2 (to select DHCP). Saving settings –press 509 the system is restarted, press 101

If the system does not repeat the IP address, it indicates Gateway has not been properl y connected to the Internet. Please check the cable connection.

(Save Settings). After hearing “one”, dial 118 to restart the system. After

to check if the IP address is retained.

ADSL PPPoE Settings

NOTE: Complete PPPoE settings should include: Select PPPoE (Option 3 of 114

and PPPoE password (122

Please contact your local Internet Service Provider (ISP) if you have any questions.

Select a PPPoE

 After entering IVR mode, dial 114  After hearing “Enter value”, dial 3 (to select PPPoE).

PPPoE Account Settings

 After entering IVR mode, dial 121  After hearing “Enter value”, enter the account number, followed by ”#”.

Example: If the account is “84943122 @ hinet.net”, please enter 08 0 4 0 9 0 4 0 3 0 1 0 2 0 2 7 1 4 8 4 9 5 4 4 5 6 0 72 54 45 60 #.

Please note that it is necessary to enter two digits for each character/number; for example, enter “01” for “1” and “11” for “A”.

PPPoE Password Setting

 After entering IVR mode, dial 122

Example: If the password is “3ttixike”, please enter “03 60 60 49 64 49 51 45#”.

Save Settings and Restart

To save settings, dial 509 system. Wait for about 40 seconds for the system to restart, and then enter 101 address is retained. If the IP address is not repeated, it indicates that Gateway has not been properly connected, please check if the cable connection, account, or password are correct.

after hearing “enter value” followed by “#”.

(Save Settings). The system will save the settings. Please restart the

), PPPoE account (121)

to check if the IP

Recorded Voice File

 The gateway allows u sers t o record their incomi ng call greetin g messag es, when callin g via

FXO.

 After entering IVR mode, dial 132. After hearing “Enter value”, record the incoming call

greeting message. To end recording, simply hang up.

 After recording, to listen to the recorded message, press 131. Press 133 to save the

message.

PPPoE Character Conversion Table

Number Input Key

0 00 A 11 a 41 @ 71 1 01 B 12 b 42

2 02 C 13 c 43 ! 73 3 03 D 14 d 44 " 74 4 04 E 15 e 45 $ 75 5 05 F 16 f 46 % 76 6 06 G 17 g 47 & 77 7 07 H 18 h 48 ' 78 8 08 I 19 i 49 ( 79 9 09 J 20 j 50 ) 80 K 21 k 51 + 81 L 22 l 52 , 82 M 23 m 53 - 83 N 24 n 54 / 84 O 25 o 55 : 85 P 26 p 56 ; 86 Q 27 q 57 < 87 R 28 r 58 = 88 S 29 s 59 > 89 T 30 t 60 ? 90 U 31 u 61 [ 91 V 32 v 62 \ 92 W 33 w 63 ] 93 X 34 x 64 ^ 94 Y 35 y 65 _ 95 Z 36 z 66 { 96 | 97 } 98

Upper Case Letter

Input Key

Lower Case Letter

Input Key Symbol Input Key

‧

4. Setting a Gateway with WEB Browser

The gateway allows users to make settings using a web browser. After opening a browser, enter Gateway’s IP address as the website address in order to enter the Web configuration screen as shown in the following diagram. You can also enter ”101” from the handset to inquire about the current WAN Port IP address. The factory default LAN Port IP address is 192.168.8.254.

Instructions

 Open an Internet browser.  Enter gateway’s WAN Port IP address in the website address area (If the PC is connected to the

LAN Port, enter the LAN Port IP address. The default is 192.168.8.254)

 The following registration screen will appear (The factory default settings for Login ID and

Password are left blank).

 Change the default setting s of Administrator’s Name, Password and Web UI Log in ID, Password in

Advanced Options.

 After completing and confirming the setti ngs, some of the settings will take effect immediately. But

network related settings would take effect after the gateway is restarted. Please go to System Operation to save the settings before restarting the system.

The gateway doesn’t allow multiple people to configure the gateway at same time. If a user logs into the system, other users from different IP addresses cannot login at the same time. Please remember to logout or restart the system if not using the web configuration function.

Network Settings (WAN)

The network settings are used to set the gateway’s communication ports, IP configurations, and Phone Books Manager IP etc.

 Listen Port UDP: It is not neces sary to change the protocol of the comm unication port used

by the gateway.

 RTP Starting Port UDP: The initial value of port number for transmitting voice data among

Gateway(s). Each line requires 2 ports (RTP/RTCP). It is not necessary to change these.

For example: If the starting port is 9000, then Line 1 is using 9000(RTP) and 9001(RTCP),

and Line 2 is using 9002 and 9003, and so forth.

IP Configuration (Setting WAN Port)

There are four methods of obtaining a WAN port IP address:

1. Static IP

2. DHCP, means a Dynamic IP (Cable Modem)

3. PPPoE (Dialup ADSL)

4. PPTP.

Using the DHCP and PPPoE for obtaining an IP address may vary. If not familiar with the network connection, please contact your local ISP.

Setting Dynamic IP (DHCP)

Click “DHCP” to obtain a Dynamic IP address, then click the “Accept” button at the bottom of the screen. Save the settings: Click System Operation to select “Save Settings”, ”Restart”, and then click the ”Accept” button. Wait for a while (about 40 seconds), and the system will obtain the related IP value from the DHCP Server.

NOTE: After the system has obtained a new IP address, if using WAN Port to enter the Web Configuration

Screen, a new IP address has to be used. The same applies to the following two settings.

Setting Static IP

Select “Static IP” and enter the IP address, Subnet Mask and Default Gateway values. Then click the “Accept” button at the bottom of the screen. Save the settings, and then restart the system. Wait for about 40 seconds for the system to restart.

ADSL PPPoE Settings

Select “PPPoE” Enter the Account Number, Password and Reenter Password to confirm. Then click the “Accept” button at the bottom. Save the settings, and then restart the system. The system will take about 49 seconds to restart.

PPTP※

+ 46 hidden pages