D-Link DPH-70E User Manual

DPH-70E Modem IP Phone

User’s Guide

Rev 1.00

Rev. 01 (Jan 2003)

DPH-70E Rev.01

Printed In Taiwan

RECYCLABLE

1

Trademarks

Copyright 2002 D-Link Corporation.
Contents subject to change without prior notice.
D-Link is a registered trademark of D-Link Corporation/D-Link Systems, Inc.

DPH-70E User’s Guide

All other trademarks belong to their respective proprietors

.

Copyright Statement

No part of this publication may be reproduced in any form or by any means or used to make any
derivative such as translation, transformation, or adaptation without permission from D-Link
Corporation/D-Link Systems Inc., as stipulated by the United States Copyright Act of 1976.

Limited Warranty

Hardware:

D-Link warrants its hardware products to be free from defects in workmanship and materials,
under normal use and service, for the following periods measured from date of purchase from
D-Link or its Authorized Reseller:

Product Type Warranty Period

Complete products 90 days
Additional Parts like Power Adaptor etc, if any Do not carry
any warranty

The ninety day period of warranty on complete products applies on condition that the product's
Registration Card is filled out and returned to a D-Link office within thirty (30) days of purchase.
A list of D-Link offices is provided at the back of this manual, together with a copy of the
Registration Card. Failing such timely registration of purchase, the warranty period shall be
limited to 30 days.

If the product proves defective within the applicable warranty period, D-Link will provide repair or
replacement of the product. D-Link shall have the sole discretion whether to repair or replace,
and replacement product may be new or reconditioned. Replacement product shall be of
equivalent or better specifications, relative to the defective product, but need not be identical.
Any product or part repaired by D-Link pursuant to this warranty shall have a warranty period of
not less than 90 days, from date of such repair, irrespective of any earlier expiration of original
warranty period. When D-Link provides replacement, then the defective product becomes the
property of D-Link.

Warranty service may be obtained by contacting a D-Link office within the applicable warranty
period, and requesting a Return Material Authorization (RMA) number. If a Registration Card for
the product in question has not been returned to D-Link, then a proof of purchase (such as a
copy of the dated purchase invoice) must be provided. If Purchaser's circumstances require
special handling of warranty correction, then at the time of requesting RMA number, Purchaser
may also propose special procedure as may be suitable to the case.

After an RMA number is issued, the defective product must be packaged securely in the original
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D-Link will ordinarily reimburse Purchaser for mailing/shipping/insurance expenses incurred for
return of defective product in accordance with this warranty. D-Link shall never be responsible

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DPH-70E User’s Guide

for any software, firmware, information, or memory data of Purchaser contained in, stored on, or
integrated with any product returned to D-Link pursuant to this warranty.

Any package returned to D-Link without an RMA number will be rejected and shipped back to
Purchaser at Purchaser's expense, and D-Link reserves the right in such a case to levy a
reasonable handling charge in addition mailing or shipping costs.

Software:

Warranty service for software products may be obtained by contacting a D-Link office within the
applicable warranty period. A list of D-Link offices is provided at the back of this manual,
together with a copy of the Registration Card. If a Registration Card for the product in question
has not been returned to a D-Link office, then a proof of purchase (such as a copy of the dated
purchase invoice) must be provided when requesting warranty service. The term "purchase" in
this software warranty refers to the purchase transaction and resulting license to use such
software.

D-Link warrants that its software products will perform in substantial conformance with the
applicable product documentation provided by D-Link with such software product, for a period of
ninety (90) days from the date of purchase from D-Link or its Authorized Reseller. D-Link
warrants the magnetic media, on which D-Link provides its software product, against failure
during the same warranty period. This warranty applies to purchased software, and to
replacement software provided by D-Link pursuant to this warranty, but shall not apply to any
update or replacement which may be provided for download via the Internet, or to any update
which may otherwise be provided free of charge.

D-Link's sole obligation under this software warranty shall be to replace any defective software
product with product which substantially conforms to D-Link's applicable product
documentation. Purchaser assumes responsibility for the selection of appropriate application
and system/platform software and associated reference materials. D-Link makes no warranty
that its software products will work in combination with any hardware, or any application or
system/platform software product provided by any third party, excepting only such products as
are expressly represented, in D-Link's applicable product documentation as being compatible.
D-Link's obligation under this warranty shall be a reasonable effort to provide compatibility, but
D-Link shall have no obligation to provide compatibility when there is fault in the third-party
hardware or software. D-Link makes no warranty that operation of its software products will be
uninterrupted or absolutely error-free, and no warranty that all defects in the software product,
within or without the scope of D-Link's applicable product documentation, will be corrected.

Warranty Period

FOR WARRANTY IN YOUR REGION, PLEASE CHECK WITH YOUR LOCAL D-LINK OFFICE AND
AUTHORIZED AGENTS AS WARRANTY PERIODS MAY VARY FROM REGION TO REGION

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LIMITATION OF WARRANTIES

IF THE D-LINK PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, THE CUSTOMER'S
SOLE REMEDY SHALL BE, AT D-LINK'S OPTION, REPAIR OR REPLACEMENT. THE FOREGOING
WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER
WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW,
STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. D-LINK NEITHER ASSUMES NOR AUTHORIZES ANY OTHER
PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE,
INSTALLATION MAINTENANCE OR USE OF D-LINK'S PRODUCTS.
D-LINK SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION
DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS
CAUSED BY THE CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER
INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE
BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING OR
OTHER HAZARD.

LIMITATION OF LIABILITY

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DPH-70E User’s Guide

IN NO EVENT WILL D-LINK BE LIABLE FOR ANY DAMAGES, INCLUDING LOSS OF DATA, LOSS
OF PROFITS, COST OF COVER OR OTHER INCIDENTAL, CONSEQUENTIAL OR INDIRECT
DAMAGES ARISING OUT THE INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE
OR INTERRUPTION OF A D- LINK PRODUCT, HOWEVER CAUSED AND ON ANY THEORY OF
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POSSIBILITY OF SUCH DAMAGE.
IF YOU PURCHASED A D-LINK PRODUCT IN THE UNITED STATES, SOME STATES DO NOT
ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

D-Link Offices for Registration and Warranty Service

The product's Registration Card, provided at the back of this manual, must be sent to a D-Link
office. To obtain an RMA number for warranty service as to a hardware product, or to obtain
warranty service as to a software product, contact the D-Link office nearest you. An
addresses/telephone/fax list of D-Link offices is provided in the back of this manual.

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DPH-70E User’s Guide

Table of Contents

OVERVIEW ........................................................................................................................................ 7

1

1.1 ACRONYMS ...........................................................................................................................................8

1.2 DEFINITIONS.......................................................................................................................................... 8

2 UNPACKING AND INSTALLATION.................................................................................................... 9

2.1 SYSTEM REQUIREMENTS ....................................................................................................................... 9

2.2 INSTALLATION........................................................................................................................................ 9

3 USER INTERFACE ............................................................................................................................. 11

4 GETTING STARTED........................................................................................................................... 12

5 INTERNET PHONE CALLS................................................................................................................. 14

5.1 RECEIVING INTERNET CALL .................................................................................................................. 14

5.2 MAKING INTERNET CALL ...................................................................................................................... 14

5.3 INTERNET CALL TRANSFER.................................................................................................................. 15

6 PSTN PHONE CALLS........................................................................................................................ 16

6.1 MAKING PSTN CALL............................................................................................................................ 16

6.2 RECEIVING PSTN CALL .......................................................................................................................16

6.3 TRANSFERRING PSTN CALL ................................................................................................................16

7 DPH-70E CONFIGURATION............................................................................................................ 17

7.1 ISP PARAMETERS ...............................................................................................................................19

7.2 CALLING CARD PARAMETERS ..............................................................................................................19

7.3 PHONE SETTINGS................................................................................................................................20

7.4 ADVANCED SETTINGS.......................................................................................................................... 22

7.5 REVIEW CONFIGURATION .................................................................................................................... 22

7.6 SAVE AND EXIT ................................................................................................................................... 23

8 ADDITIONAL FEATURES................................................................................................................... 24

8.1 UPGRADING SOFTWARE ...................................................................................................................... 24

8.2 LOADING FACTORY DEFAULTS .............................................................................................................. 24

8.3 DEVICE MANAGER CONNECT ............................................................................................................... 24

8.4 SPEED DIAL ........................................................................................................................................ 24

8.5 LOCK .................................................................................................................................................. 24

9 APPENDIX A: PROCEDURE FOR ENTERING ALPHANUMERIC AND SPECIAL CHARACTERS ......... 26

9.1 ENTERING DIGITS................................................................................................................................26

9.2 ENTERING SMALL LETTERS ................................................................................................................. 26

9.3 ENTERING CAPITAL LETTERS............................................................................................................... 26

9.4 ENTERING SPECIAL CHARACTERS ....................................................................................................... 27

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9.5 DELETING CHARACTER........................................................................................................................ 27

10 APPENDIX B: TROUBLESHOOTING.................................................................................................. 28

11 APPENDIX C: DPH-70E PRODUCT SPECIFICATIONS...................................................................... 30

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DPH-70E User’s Guide

1 Overview

DPH-70E is a two-in-one phone, allows Internet and PSTN phone calls. It is a dial-up Internet (IP)
telephone, operates using Session Initialization Protocol (SIP) or H.323 protocol. It allows you to
make inexpensive long distance (STD and ISD) calls on dial-up Internet connection.

It works, looks and feels like a normal PSTN phone. A DIAL UP button differentiates between an
Internet phone call and a normal PSTN call.

DPH-70E needs to be configured once and there is no need to configure it again unless there is
change in Internet access or calling card information.

DPH-70E is a standard based device and works with any Internet Service Provider (ISP) and
VoIP (Internet telephone) service provider. It plays user-friendly status messages and
configuration messages in a language of your choice.

DPH-70E has a user-friendly dialing option whereby you just dial the number. It will try many
times and ring back when the called party answers the call.

DPH-70E software can be upgraded over the Internet for new features and functions.

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DPH-70E User’s Guide

Features

¾ Two-in-one device supports Internet and PSTN phone calls.
¾ Standard based device, works with all Internet Service Provider (ISP), VoIP service

providers and PC based soft phones.

¾ Easy to use set-up guided by voice prompts in local language.
¾ Intelligent selection of codec (G.723 or G.729A) based on Internet connection speed.
¾ Excellent voice quality and low end-to-end delay using low latency adaptive jitter buffer,

silence suppression and comfort noise generation techniques.

¾ User-friendly hands-free dialing method.
¾ Make multiple calls without connecting to the Internet each time.
¾ Mute, Call transfer, last number redial and adjustable volume control.
¾ Password protection to your valuable configuration information.
¾ Remote software update support.
¾ Phone lock, Speed dial
¾ Speakerphone feature for hands-free communication.

1.1 Acronyms

LED Light Emitting Diode
IP Internet Protocol
ISP Internet Service Provider
PPP Point-to-Point Protocol
PSTN Public Switched Telephone Network
RTP Real Time Protocol
SIP Session Initiation Protocol
TFTP Trivial File Transfer Protocol
VOIP Voice Over Internet Protocol, same as Internet Telephony

1.2 Definitions

Idle State: DPH-70E is said to be in idle state when the speaker is off, LEDs are off and handset

is on Hook.

Configuration state: DPH-70E goes to configuration state to edit and verify the configuration
information.

Receive state: DPH-70E goes to this state to receive calls from other phones. In this state,
phone is always connected to Internet.

Speaker Mode: You can dial a phone number in hands free mode and listen to call progress
messages and have conversation with the other party.

Handset Mode: You can lift the handset any time to listen. If the speaker is on while lifting, it is
turned off automatically.

Locked State: In this state you can only receive calls. No other features of DPH-70E can be used
in this state.

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DPH-70E User’s Guide

2 Unpacking and Installation

Open the shipping carton and carefully remove all items. In addition to this User’s Guide, make
sure you have received all of the following items:

• Modem IP phone, DPH-70E

• One telephone cable (RJ-11)

• Handset

• Handset cord

• Power adapter

• Warranty card

If any item appears to be missing or damaged, please contact your local reseller.

2.1 System Requirements

You will need the following to use DPH-70E.

• AC power outlet (230V, 50Hz)

• Local telephone line connection

• Access to dial-up Internet connection (via ISP) that is PPP compatible

• Account with a VoIP (Internet Telephone) service provider

2.2 Installation

1. Connect the handset to DPH-70E with handset cord.

2. Plug one end of telephone cable (RJ-11) into the LINE port on the rear panel of DPH-70E
and the other end into a working telephone wall jack.

3. Plug the AC power adaptor provided into an AC outlet and insert the power cord into the
connector marked “AC” on the rear panel of the DPH-70E.

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DPH-70E User’s Guide

4. Lift the handset and listen for the dial tone that indicates the DPH-70E has been installed
properly. If you do not hear a dial tone, check that the power adaptor is plugged into a
live electrical outlet and that the power cord is pushed securely into the connector.

5. Now DPH-70E is ready for basic configuration as described in the next section.

Warning: DPH-70E needs Internet access and Internet calling card information to make Internet

phone calls. However, it can make normal PSTN phone calls without any configuration.

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3 User Interface

The DPH-70E user interface is as shown below.

DPH-70E User’s Guide

Í

Î

Key name Functionality LED

VoIP Used to make VoIP calls Green
Mute/Shift In call it is used for MUTE functionality and in

configuration used to enter capital letters.

Menu Enter configuration state. Green
Lock/Cancel Lock or unlock the phone using this key. In configuration

state used for deleting the last entered character.

Speed Dial Dialing the number from address book. None
Redial Redial the last dialed number. None
Enter Used as termination key for any entry to phone. None
Speaker Switch on or off the speakerphone functionality. Red
Arrow Keys Used for volume control Green
Numeric Keypad Standard telephone key pad. None

Green

None

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DPH-70E User’s Guide

4 Getting Started

After installation, DPH-70E is ready for configuration. You need to enter Internet Service Provider
(ISP) and Calling Card information to make and receive Internet phone calls. However, it can
make normal PSTN phone calls without any configuration. Refer to Appendix A to know how to
enter alphanumeric and special characters required for user name and password.

Warning: DPH-70E identifies end of each parameter by ENTER key. Please terminate each

parameter entry by pressing ENTER key. For example, to enter the password as ‘123’ you
should press ‘123 ENTER ’.

4.1.1 ISP Information

Following Internet Service Provider (ISP) account information is required for dial-up Internet
connection. Refer to your Internet Service Provider’s card for this information.

¾ Internet Access Telephone Number
¾ User Name
¾ Password

To enter these parameters, follow the steps below. DPH-70E voice menu guides you through the
configuration process.

1. Enter Menu Key to enter the configuration menu.

2. Enter the configuration password. The default password is ‘12345’.

3. Enter ‘11’, to edit the ISP parameters. It plays “Please enter the ISP phone number and
terminate by ENTER button”.

4. Enter the Internet access phone number and terminate by pressing ENTER button.
During entry, it echoes the character pressed.

5. After the termination, it plays back the value, as “You entered xxxx, press ‘1’ to accept, ‘2’
to re-enter. Press ‘1’ to accept the entered parameter. If you want to re-enter the
parameter, press ‘2’.

6. Follow the voice menu to enter ISP User Name and password. After ISP configuration,
phone plays the main menu.

7. Enter ‘5’ to save the ISP information.

4.1.2 VoIP Calling Card Information

Following VoIP (Internet Telephone) calling card information is required for Internet phone
connection. The VoIP service provider will provide these parameters. Refer your calling card for
these parameters. After entering the calling card parameters, your Internet phone number will be
same as user ID.

¾ User ID
¾ Password or PIN

To enter these parameters, follow the steps below and the voice menu from DPH-70E.

1. Enter Menu Key to enter the configuration menu.

2. Enter the configuration password. The default password is ‘12345’.

3. Enter ‘21’, to edit the VoIP calling card parameters. It plays “Please enter the calling card
user ID and terminate by ENTER button”.

4. Enter the calling card User ID and terminate by pressing ENTER button. During entry, it
echoes the character pressed.

5. After the termination, it plays back the value, as “You entered xxxx, press ‘1’ to accept, ‘2’
to re-enter. Press ‘1’ to accept the entered parameter. If you want to re-enter the
parameter, press ‘2’.

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DPH-70E User’s Guide

6. Follow the voice menu to enter the calling card password. After calling card password
configuration, phone plays “Please enter the password”. This is required only to configure
the VoIP server address. The default password is ‘56789’. If password is not known,
press ENTER to come to main menu.

7. Enter ‘5’ to save the calling card information.

After these basic configurations, DPH-70E is ready to make and receive Internet phone calls as
described in the next section.

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DPH-70E User’s Guide

5 Internet Phone Calls

After basic configuration, DPH-70E allows you to make and receive Internet phone calls as
described in this section. VoIP button distinguishes the Internet phone call from normal PSTN
phone call. To make Internet phone call press VoIP button followed by destination telephone
number. It supports a user-friendly dialing method as described below.

Warning: You need to have Internet access information and VoIP calling card information

configured in DPH-70E to make and receive Internet calls.

5.1 Receiving Internet call

DPH-70E needs to be connected to VoIP server to receive Internet phone calls. This is called
RECEIVE state. VoIP button enables and disables this state and the corresponding VoIP LED
indicate whether the DPH-70E is in receive state.

When you press the VoIP button, DPH-70E connects to Internet and VoIP (Internet Telephone)
Service Provider. During this connection process, DPH-70E will play progress tone and blink the
VoIP LED. After connecting to the VoIP server, it will turn on the VoIP LED and stop progress
tone. It stays connected to Internet for 15 minutes or until you cancel it by pressing the VoIP
button again.

During this connection process if anything fails, DPH-70E will disconnect modem, turn off VoIP
LED, plays an error message, and then goes to idle state. If the Internet access line is busy it will
retry 4 times before giving up.

Warning: In RECEIVE state, DPH-70E is connected to the Internet and you will be charged for

Internet access. Do not leave the phone in RECEIVE mode unless you are expecting an Internet
phone call.

5.2 Making Internet call

5.2.1 Normal dialing

Like conventional phone, lift the handset, press DIAL-UP button and dial the other party phone
number followed by ENTER key. For example, you press ‘VoIP 12345 ENTER ’ to call 12345
through the Internet. The VoIP button tells the DPH-70E to connect to Internet.

DPH-70E plays progress tone and establishes call with the called party. You will hear ringing tone
if the called phone is free and reachable. When the called party attends the call, you can talk to

him. If anything goes wrong you will hear appropriate error messages. Please refer
B: Troubleshooting for more information about the error messages.

During the process of establishing Internet call, DPH-70E connects to the Internet and then,
connects to the VoIP service provider. This may take some time unlike normal phone.

to Appendix

Warning:

number entry into DPH-70E by pressing ENTER key. If you don’t press any key for more than 5
sec, DPH-70E identifies it as end of phone number.

DPH-70E identifies end of phone number by ENTER . Please terminate phone

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DPH-70E User’s Guide

5.2.2 Multiple Calls

RECEIVE state allows you to make multiple Internet calls without connecting to the Internet each
time. You press VoIP key to go to RECEIVE state, please refer to a section on “Receiving
Internet Calls” for more detail.

In this mode, you just dial the phone number followed by ENTER . Since DPH-70E is already
connected to Internet, you do not press the DIAL-UP button before dialing a number. For
example, you press ‘12345 ENTER’ to dial 12345 through Internet. It remains in call receive state
after the end of each call. Please note that you cannot make normal PSTN call while DPH-70E is
in RECEIVE state.

Warning: In RECEIVE state, DPH-70E is connected to the Internet and you will be charged for

Internet access. Do not leave the phone in RECEIVE mode unless you are expecting an Internet
phone call.

5.2.3 Special Dialing

Dial-up connection sometime takes time to connect to the Internet depending on the Internet
access line availability and network congestion. Your DPH-70E is designed with a user-friendly
dialing method to help you in such situations.

You dial in hands free mode. Press speaker button, the speaker will be turned ON. Then press
VoIP button and dial a number followed by ENTER without lifting the handset. DPH-70E will
establish Internet call with the called party and play ring back tone. However, if the Internet
access line is busy, DPH-70E will retry 5 times before giving up.

During the process of establishing the Internet call, DPH-70E will play different call progress
tones (like progress, ring back, or error tone) and blink the speaker LED. Once the other party lifts
the handset, it establishes the Internet call and turns on the speaker LED.

Warning: DPH-70E identifies end of phone number by ENTER key. Please terminate phone

number entry into DPH-70E by pressing ENTER key. If you don’t press any key for more than 5
sec, DPH-70E identifies it as end of phone number.

5.3 Internet Call Transfer

SIP signaling protocol in DPH-70E supports call transfer feature.

This feature allows the user to transfer an Internet phone call to another phone connected to the
Internet. To transfer the call, you flash the hook for a short period and dial the destination number
followed by ENTER. The destination number will ring and on off-hook the call transfer will be
complete.

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DPH-70E User’s Guide

6 PSTN Phone Calls

DPH-70E can make and receive normal PSTN phone calls. When DPH-70E is not connected to
the Internet through the VoIP button (RECEIVE state), it is known to be in idle state. In this state it
works as a normal phone, making and receiving PSTN phone calls. This feature does not need
any configuration.

6.1 Making PSTN call

To make an outgoing call, go off hook and dial the destination number, followed by ENTER. For
example, you press 12345 ENTER to call 12345 through PSTN network. It plays various call
progress tone as in normal phone and plays ring back tone if the called party is free. DPH-70E
establishes the call on called party attending the call.

The dialing mode of PSTN number depends upon configuration of ISP number. If ISP number is
configured with & (for BLIND DIALING), PSTN number is also dialed in blind mode, and if ISP
number is configured with $ (for PULSE MODE DIALING), PSTN number is also dialed in pulse
mode.

DPH-70E has special supports for operation behind an EPABX. For example, you may have to
dial 9 to get external dial tone and then dial the destination number. In this scenario, first dial ‘9

ENTER ’ to dial to EPABX and get external dial tone, then dial the destination number.

Warning: DPH-70E identifies end of phone number by ENTER . Please terminate phone

number entry by pressing ENTER key. If you don’t press any key for more than 5 sec, DPH-70E
identifies it as end of phone number.

6.2 Receiving PSTN call

DPH-70E can receive any normal PSTN phone call when DPH-70E is not connected to the
Internet through the VoIP button. It rings on incoming call and establishes call on off hook. Either
party can disconnect the call by going on hook.

6.3 Transferring PSTN call

This feature allows the user to transfer a PSTN phone call to any PSTN phone. To transfer the
call, you flash the hook for a short period and dial the destination number followed by ENTER .
The destination number will ring and on off-hook the call transfer will be complete.

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7 DPH-70E Configuration

DPH-70E voice menu helps you through the configuration process. You can enter the
configuration menu by pressing the Menu key when DPH-70E is in idle state.

DPH-70E will ask for password on entering configuration menu. Since the configuration
information contains valuable information it is password protected. If you don’t remember your
password, you can reset DPH-70E to default password as described in Loading factory defaults.
The default password is ‘12345’.

Warning: DPH-70E identifies end of a parameter by ENTER. Please terminate each parameter

entry into DPH-70E by pressing ENTER key.

DPH-70E configuration menu is shown below. Each of the different options in the menu are
described below. The configurable parameters are shown in bold letters. DPH-70E plays the
current value of each parameter and allows you to edit or skip to next parameter. After entering a
parameters value, it plays it back for verification.

After password verification, DPH-70E will play the main menu as below.

“Press

‘1’ to enter ISP parameters,
‘2’ to enter calling card parameters,
‘3’ to enter Phone Settings
‘4’ to enter Advanced Settings
‘5’ to review configuration parameters,
‘6’ to save & quit

Note:

¾ If power goes off while you are configuring, the phone will work with the previous saved

parameters.

¾ If you idle more than 90 seconds, DPH-70E will accept the keys entered and go to next

state.

¾ If you leave the phone without completing the configuration it will go back to idle state

without saving the parameters.

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DPH-70E User’s Guide

MAIN MENU

ISP Phone Number 1
ISP User Name 2
ISP Password 3

1. ISP SETUP

2. VOIP SETUP

VoIP User Name 1
VoIP Password 2
VoIP Server IP 3

3. PHONE SETTINGS

Configuration Password 1
Country code 2
Volume Control 3
Dial Prefix 4
Ring Tone 5
Review Configuration 6 Î

4. ADVANCED SETTINGS

Speed Dial 1
Software server Address 2
Software Version 3
Review Configuration 4 Î
Exit to Main Menu 5

5. REVIEW CONFIGURATION

ISP Phone Number
ISP User Name
ISP Password
VoIP User Name
VoIP Password
VoIP Server IP

6. SAVE AND EXIT

6. REVIEW CONFIGURATION

Configuration Password
Country code
Volume Control
Dial Prefix
Ring Tone

4. REVIEW CONFIGURATION

Speed dial 0
:
Speed dial 9
Software server Address
Software Version

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DPH-70E User’s Guide

7.1 ISP Parameters

DPH-70E needs to connect to the Internet to make Internet phone calls. The following information
should be configured in DPH-70E to connect to the Internet and make calls. The user will get this
information while subscribing to Internet Service Provider (ISP). Please note that DPH-70E will
not work for Internet phone calls without this information.

ISP Phone Number

This is the phone number to which DPH-70E will dial-up to connect to the Internet. The Internet
access phone number can be maximum 20 digits. If you enter more digits and try to save, you will
hear a prompt “The parameter you have entered is incorrect, Press ‘1’ to edit, ‘2’ to skip”. Press
‘1’ or ‘2’ appropriately.

DPH-70E normally dials out with DTMF tones. However, if Internet access phone number is
configured to start with a ‘$’, then the phone dials out in pulse mode.

DPH-70E supports a mode called blind dialing mode. In this mode, DPH-70E won’t look for dial
tone on line before dialing the ISP number. User can enter '&' (Ampersand) as first character in
ISP Phone number (or as second character if first character is '$' for pulse mode dialing) for
dialing ISP number in blind mode.

Warning: In blind dial mode DPH-70E won’t prompt any error messages related to line conditions.

DPH-70E has special supports for operation behind an EPABX. In some scenarios, you may
have to introduce a delay after dialing external access number or wait for secondary dial tone. A
‘.’ (dot) in phone number will introduce a delay and a ‘_’ (under-score) will look for secondary dial
tone. For example, 9.6788341 will introduce a small delay after dialing 9, before dialing other
digits.

ISP User Name

The user name identifies the user to Internet Service Provider (ISP). It can have a mix of digits,
lower and upper case letters, and special characters. The user name can have a maximum of 30
characters. Please refer to Appendix A: Procedure for entering alphanumeric and special
characters to enter special characters.

ISP Password

The password used for verifying the user to Internet Service Provider (ISP). It can have a mix of
digits, lower and lower case letters, and special characters. It can have a maximum of 30
characters. Please refer to Appendix A: Procedure for entering alphanumeric and special
characters to enter special characters.

7.2 Calling Card Parameters

The following information is required for DPH-70E to make and receive Internet phone calls. The
user will get this information from the VoIP (Internet Telephone) service provider. Please note that
DPH-70E will not work for Internet phone calls before configuring this information.

Calling Card User ID

This is the Internet phone number or user ID assigned to you. It can have a maximum of 30
characters. This information is required to verify the calling card user identity to the VoIP (Internet
Telephone) Service Provider.

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DPH-70E User’s Guide

Calling Card Password

This information is required to verify the calling card user identity to the VoIP (Internet Telephone)
Service Provider. It can have a maximum of 30 characters.

VoIP Server Address

This is the IP address where VoIP (Internet Telephone) Server is running. It can be a valid IP
address like 198.62.73.101 or a valid domain name like sip.dlink.com. The domain name can
have a maximum of 30 characters, including ‘dots’. Default server address is sip.cityonlines.com.

VoIP server address is of the form xxx.xxx.xxx.xxx where xxx is between 0 and 255. If the
entered number is invalid, phone prompts with a message “ The parameter you have entered is
incorrect, Press ‘1’ to edit, ‘2’ to skip”.

Calling Card Configuration Password

This is the password for accessing and configuring the calling card information. It can have
maximum of 30 characters. Default is “56789”. The user is advised to change this value. If you
forget this password, reset the phone to factory values and configure the phone again.

7.3 Phone Settings

7.3.1 Configuration Password

Internet access and calling card parameters are valuable information and it can be misused.
Thus, DPH-70E has password protection to enter the configuration module. It can have maximum
of 30 characters. Default is “12345”. The user is advised to change this value. If you forget this
password, reset the phone to factory values and configure the phone again.

7.3.2 Country Code

Following is a list of countries supported with their respective codes

Table 1 Country Codes

Country Code

Brazil 0
China 1

India 2

Korea 3

Malaysia 4

Mexico 5

South Africa 6

Taiwan 7

USA 8

Australia 9

Austria 10

Belgium 11

Denmark 12

Finland 13
France 14

Germany 15

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DPH-70E User’s Guide

Ireland 16

Italy 17

Japan 18

Netherlands 19

Norway 20

Poland 21

Portugal 22

Singapore 23

Spain 24

Sweden 25

Switzerland 26

UK 27

Others 28

If you enter a value other than the listed, the phone prompts with a message “The parameter you
have entered is incorrect, Press ‘1’ to edit, ‘2’ to skip”. Choose appropriately.

Based on the country code selection, the various tones and modem software will vary. Default
country code is 2 (India). If you change it to some other country than yours, the phone may not be
able to make calls and you will hear some error message. So please be sure to select the correct
country code.

7.3.3 Volume Control

The volume level can vary depending on the VoIP gateway of your VoIP service provider. This
option allows configuration of volume levels for Internet (VoIP) and PSTN calls. DPH-70E has
separate volume control for Internet and PSTN calls. You can select a level in the range of 1 – 5
to adjust the volume level. The default values are 3 for VoIP calls and 3 for PSTN calls.

7.3.4 Dial Prefix

This feature enables DPH-70E to add a prefix to all dialed VoIP phone number. For example, if
you configure this field to ‘00’ and dial ‘1 786 926 ‘, the phone will dial ‘001 786 926’. The default
value is NULL. Please consult your service provider before changing this field.

7.3.5 Ring Tone

This is for selecting one of the given ring tones. Presently, there is support for only 5 ring tones.
The range for this field is 1-5.

7.3.6 Review Phone Settings Configuration

This option plays current information for all parameters in phone settings as

“Configuration password is x
Country Code is x
VoIP Speaker volume is x
VoIP Mic volume is x
PSTN Speaker volume is x

PSTN Mic volume is x
Dial Prefix is xxx
Ring Tone is x”
After playing this message, phone settings menu is played again.

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DPH-70E User’s Guide

7.3.7 Exit to main menu

This option takes you to the main menu. You need to save the information entered in extended
menu by selecting ‘Save and Exit’ in main menu.

7.4 Advanced Settings

7.4.1 Speed Dial

This is where you can configure the speed dial numbers. When this option is selected, phone
plays “Press ‘1’ to edit speed dial number, ‘2’ to exit”. Once you press ‘1’ phone prompts for the
speed dial key. Enter the speed dial key phone will prompt the currently configured number for
that key. You can then configure the entry if required for that key.

7.4.2 Software server address

This is the IP address of software server from where the latest DPH-70E software can be
downloaded. It can be a valid IP address like 198.62.73.101 or a valid domain name like
dph70.cityonlines.com. The domain name can have maximum of 30 characters, including ‘dots’.
Default server address is dph70.cityonlines.com (or 202.62.83.106).

7.4.3 Software version number

This option plays the current software version in DPH-70E. It will change if you download newer
version of software from Internet.

7.4.4 Review Advanced Settings Configuration

This option plays current information for all parameters in extended menu as

“Speed dial 0 is xxxxx

Speed dial 9 is xxxxx

Software server address is x

Current software version is x”

After playing this message, it prompts with the Advanced Settings menu.

7.4.5 Exit to main menu

This option takes you to the main menu. You need to save the information entered in extended
menu by selecting ‘Save and Exit’ in main menu.

7.5 Review Configuration

This option plays current information for all parameters in main menu as

“ISP Phone number is xxxx,

ISP User name is xxxx,

ISP Password is xxxx,

Calling Card user ID is xxxx,

Calling Card password is xxxx”

After playing this message, it prompts with the main menu.

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DPH-70E User’s Guide

7.6 Save and Exit

This option saves all the information entered in the configuration and exits from configuration
option. You can leave the configuration without saving the information by replacing the handset or
switching the speaker off.

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DPH-70E User’s Guide

8 Additional Features

8.1 Upgrading Software

DPH-70E has a facility to upgrade the software, remotely through the Internet at no cost to you.
Software can be downloaded when the phone is in RECEIVE state or when not in use.

On pressing ‘∗456∗ ENTER’, the phone connects to the Internet and downloads the software.
During the download process, DPH-70E will play progress tone and blink the SHIFT LED. After
successful download, the phone restarts with the newer software. Due to some reason if
download fails, the phone will continue working with the earlier software. You can check the
current software version through configuration menu.

D-Link will release latest DPH-70E software on its website at http://www.dlink.co.in along with the
server IP address from where the latest software can be downloaded. This information is required
to be entered into DPH-70E through the configuration menu.

Note: On pressing ‘*456* ENTER ’, DPH-70E will ask for confirmation.

8.2 Loading factory defaults

If it is required to reset DPH-70E and start with default configuration parameters, you can do so
by pressing ‘∗789∗ ENTER ’ while DPH-70E is in idle state. The phone restarts in few seconds
with the default parameters. Default configuration password is ‘12345’. The phone needs to be
configured again for Internet access and calling card information before it can be used.

Note: On pressing ‘*789* ENTER’ , DPH-70E will ask for confirmation.

8.3 Device Manager Connect

DPH-70E can be remotely monitored for diagnosis and configured using a utility known as Device
Manager Server. The service provider manages this utility. You can connect to the Device
Manager Server by pressing ‘*123*’ followed by ‘ENTER’ key. Please configure the Upgrade
Server IP with proper value as given by service provider before dialing this sequence.

8.4 Speed Dial

DPH-70E provides 10 speed dial numbers, which are saved in phone address book and can be
dialed by pressing just 2 keys. To dial the speed dial number press ‘SPEED DIAL’ key followed
by speed dial key ID which can be any key from 0 to 9. The speed dial numbers for each key ID
can be configured on DPH-70E in address book through the configuration menu,

On pressing ‘SPEED DIAL’ key, the DPH-70E will enter the speed dial mode. To dial the number
you can dial the speed dial key ID.

Note: If speed dial number is configured as PSTN number and then that number is dialed in
RECEIVE state then it will be dialed as VoIP call.

8.5 Lock

DPH-70E provides facility to lock the phone using the ‘LOCK’ key. In the locked state phone,
phone can be used only to receive PSTN calls. Phone can’t be used for making PSTN calls or
VoIP calls.

The five LED’s will blink to indicate that phone is in locked state.

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DPH-70E User’s Guide

The phone can be unlocked by pressing ‘LOCK’ key followed by configuration password and then
‘ENTER’ key. For example, if configuration password is ‘12345’, the phone can be unlocked by
pressing sequence ‘LOCK 12345’ followed by ‘ENTER’ key.

If password is forgotten after locking the device, the user can press the ‘Lock’ key followed by
factory reset sequence.

Note: Phone can be Locked only in IDLE state.

WARNING: After unlocking, if the entered password is correct then the phone will restart which
may take around 5 seconds.

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DPH-70E User’s Guide

9 Appendix A: Procedure for entering alphanumeric and

special characters

The section describes how to enter digits, upper and lower case alphabets, and special
characters using the DPH-70E keypad shown below.

9.1 Entering Digits

• Press any digit key once to enter the corresponding digit.

Example: To enter 4, press key 4 once.

9.2 Entering Small Letters

• Press a digit key twice to enter the first character written on that key.

• Press thrice to enter the second character written on that key

• Press four times to enter the third character written on that key.

• Press five times to enter the fourth character written on that key.

• If the key is pressed more than above mentioned times, it accepts the last letter written

on that key.

Examples: To enter a, press key 2 two times.

To enter e, press key 3 three times.

To enter z, press key 9 five times.

NOTE: Press the appropriate key firmly, specified number of times, in quick succession to enter
alphabets.

9.3 Entering Capital Letters

You need to press a SHIFT button and a digit key, specified number of times, to enter the capital
letters marked on digit keys. SHIFT LED turns on after SHIFT button is pressed and turns off after
the digit key is pressed.

• Press a SHIFT button and then the digit key, the following number of times to enter the
capital letters.

o Twice to enter the capital of the first letter written on that key.
o Thrice to enter the capital of the second letter written on that key.
o Four times to enter the capital of the third letter written on that key.
o Five times to enter the capital of the fourth letter written on that key.

• If the key is pressed once after SHIFT button is pressed, it accepts the corresponding
digit.

• If the key is pressed more than above mentioned times after the SHIFT button is pressed,
it accepts as a last capital letter written on that key.

Examples: To enter A, press SHIFT followed by key 2 two times.

To enter E, press SHIFT followed by key 3 three times.
To enter Z, press SHIFT followed by key 9 five times.

NOTE: Press the appropriate key firmly, specified number of times, in quick succession to enter
alphabets.

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DPH-70E User’s Guide

9.4 Entering Special Characters

Press VoIP button and then press the corresponding key mentioned in table below to enter
special characters. VoIP LED turns on after pressing the VoIP button and turns off after
accepting a special character.

Special

Character

! Exclamation” 0

@ “At ” 1

. “Dot” 2

- “Hyphen” 3
_ “Underscore” 4
$ “Dollar” 5
& “Ampersand” 6

/ “Slash” 7
: “Colon” 8
| “Pipe” 9

Note: Backspace can be used to delete the unwanted character. It will delete the last entered
character.

Examples: To enter @, press VoIP followed by key 1.

To enter ., press VoIP followed by key 2.

Description Key To be

pressed

9.5 Deleting Character

‘CANCEL’ key act as backspace in configuration state. It can be used to delete the last
character entered.

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DPH-70E User’s Guide

10 Appendix B: Troubleshooting

DPH-70E can play the following error messages at different error conditions. These messages
aid in troubleshooting any error conditions.

All outgoing calls are PSTN calls. It does not dial in Internet mode.

To make a call in Internet mode, you have to press DIAL-UP button first. Please refer to the user
manual for more details. If you don’t press DIAL-UP, DPH-70E will dial out in PSTN mode.

“Please configure the phone and try again”

This message is played if you try to use DPH-70E without configuring important parameters. You
need to configure the Internet Service Provider (ISP) access parameters and VoIP (Internet
Telephone) calling card parameters to use the phone.

“Please check the phone line and try again”

This message is played if DPH-70E is not connected to the phone line properly. Please check the
phone line connection and try again. Test the phone line with a normal phone if it persists.

If DPH-70E is behind EPBX you may have to program DPH-70E to look for secondary dial tone or
introduce a delay. Please refer to configuration section for more information.

“Password entered is incorrect. Try again”

If invalid password is entered to access configuration state, this message is played.

“The ISP line is busy, please call after some time”

This message is played when the Internet access line is busy. This may happen during peak
hours.

“The ISP server is not responding”

It is played when the Internet access modem is not responding properly. If this happens please
check the Internet access phone number and country code in configuration menu. If you call
Internet access phone number from a phone you will hear modem noise.

“ISP connection could not be established, try later”

It is played when Internet access server is down. Please contact the ISP customer service or try
again after some time.

“Please check your ISP parameters and try again”

This message is played when the configured ISP user name and password is incorrect. Please
verify the ISP user name and password.

“Bad phone line, Please contact customer support”

It indicates that your phone line may not connect to the Internet at sufficient speed to establish
Internet phone calls. Please try another phone line or contact customer support.

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DPH-70E User’s Guide

“Please check your calling card parameters and try again”

This message is played when the configured calling card information is incorrect. Please verify
the calling card parameters. This may also be due to VoIP server not responding or no balance in
your calling card account or wrong VoIP server IP address.

“The number you have dialed is not locatable, please check the number”

This message is played when the called phone number does not exist or not ready to receive
calls.

“The number you have called is busy, please call after some time”

This message is played when the called phone is busy.

“Incorrect value. Press ‘1’ to edit, ‘2’ to skip”

This message is played when invalid information is entered as part of configuration.

“Phone is locked. Please unlock the phone and try again”

This message is played when the phone is locked. When in locked state, phone will not perform
any functions. You need to unlock the phone first. For unlocking, press the lock key again and
then enter the password.

Fast error tone for a short period while disconnection phone

This error tone is played while the modem disconnects from the Internet. This process takes a
short time and the phone is inaccessible during this period.

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DPH-70E User’s Guide

11 Appendix C: DPH-70E Product Specifications

General

Product Feature Description

Model DPH-70E
VoIP signaling protocol H.323 Version 2 or SIP (RFC2543)
Data Modem Standard V.34
Power Adapter 9V 1000mA AC Adapter (180-260V AC).
Power consumption 5W max.

Hardware Specifications

Product Feature Description

One Port for Telephone line
connection

VoIP LED Indicates if the phone is

Shift/Mute LED Used in configuration to

Speaker LED Indicates if speaker is

Menu LED Indicates if phone is in

Speaker button Press this button to turn on and off the speaker for hands-

Shift/Mute button Used for entering upper case letters during configuration

VOIP button Tells the phone to connect to Internet while making an

Menu button Press this button to go to configuration menu.
Lock/Cancel button Used to put the phone in locked state. You can only

Speed Dial button Press this button followed by number key from 0 – 9 to

Redial button Redials the last dialed number.
Enter button Used as termination key for any parameter entry to phone.
Arrow Keys Used to adjust the volume level in call.

RJ11

The Smart DAA Interface feature that reliably operates
without drawing power from the line

Remarks Color Timing

Green Steady

in receive state or not

Green Steady
enter upper case letters
and in call for mute
state.

Red Steady

on or off.

Green Steady
configuration state.

free dialing.

state. Used to mute the other party when pressed in call

internet phone call.
Puts the phone ready to receive IP phone calls or to make
multiple calls.

receive calls in this state.

dial to that address book entry.

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Product Feature Description

DPH-70E User’s Guide

Number Keys

0 to 9, #, ∗:

These are normal number keys and can be used for

dialing or entering digits.

Alphanumeric

Alphanumeric and special characters can also be entered
through keypad.

Speaker Volume Adjustment Speaker volume can be adjusted using this facility.
Handset Volume Adjustment This can be used for adjusting the volume switch on the

handset

Software Specifications

G.723.1 is available for modem connection speeds of 16.8 Kbps or

Voice Codec

Voice activity detection,
Silence suppression,
Comfort noise generation

Internet protocol IP (RFC0791)

PPP (RFC1661) To connect to ISP via dial-up connection.
TFTP Trivial File Transfer Protocol is used for firmware download.
Reset to factory defaults After pressing a factory reset key sequence, the phone restarts with

Configuration using
Keypad
User authentication Password protection for configuration menu.

above.
G.729A/AB is available for modem connection speeds of 24 Kbps or
above.
Algorithms minimize the bandwidth requirements.

TCP (RFC0793)
UDP (RFC0768)
RTP/RTCP (RFC1889, RFC1890)
SDP (RFC2327)

all default parameters. The access sequence is ‘∗789∗ ENTER’.
Digits, Special characters and all letters can be entered.

Configuration password Default password is ‘12345’.

Calling card configuration
password
Configuration menu Press Menu

Device Manager Connect Access code is ‘*123*’.

Software upgrade

Factory reset

VoIP call volume level Default is 3

PSTN call volume level Default is 3

VoIP server address Default is sip.cityonlines.com (or 202.62.83.106)

31

Default password is .’56789’ If password is not known, press ENTER
to come to main menu.

Access code is ‘∗456∗’.

Access code is ‘∗789∗’.

DPH-70E User’s Guide

Software server address Default is dph70.cityonlines.com (or 202.62.83.106)

Safety / EMI Specifications

Standards Compliance FCC Class B part 15 and part 68
Operating Temperature
Storage Temperature
Humidity Range 5% to 95% Non-condensing
Dimensions 52 (H) x 206 (L) x 103 mm (without handset)
Weight 800gms

0 °C to 50 °C

-10 °C to 60 °C

32

Registration Card

Offices

AUSTRALIA D-Link AUSTRALIA PTY.LTD.
Unit 16, 390 Eas tern Valley Way Roseville, NSW 2069 Australia
TEL: [phone] FAX: [phone] TOLL FREE: 180017710 WEB: www.dlink.com.au
E-MAIL: [email protected]

CANADA D-Link CANADA, INC.
2180 Winston Park Drive, Oakville, Ontario L6H 5W1 Canada
TEL: [phone] FAX: [phone]
WEB: www.dlinknet.com FTP: ftp.dl inknet.com E-MAIL: techsup@dl inknet.com

CHINA D-Link BEIJING
15th Floor, Science & Technology Tower,
No. 11, Baishiqiao Road, Haidian District, Beijing 100081 China
TEL: [phone] FAX: [phone] WEB: www.dlink.co.cn

DENMARK D-Link DENMARK
Naverland 2 DK-2600 Glostrup Copenhagen, Denmark
TEL:[phone] FAX:[phone]

EGYPT D-Link MIDDLE EAST
7 Assem Ben Sabet Street, Heliopolis Cairo, Egypt
TEL: [phone] FAX: [phone] WEB: www.dlink-me.com

FRANCE D-Link FRANCE
Le FLORILEGE #2, Allee de la Fresnerie
78330 Fontenay Le Fleury France
TEL: [phone] FAX: [phone] WEB: www .dlink-france.com

GERMANY D-Link (DEUTSCHLAND) GMBH I.G.
Bachstrae 22, D-65830 Kriftel Germany
TEL: [phone] FAX: [phone] WEB: www.dlink.de BBS: 49-6192-971199
INFO: 0130- 7250-00 (toll free) HELP: 0130-7250-40 (toll free)

INDIA D-Link (INDIA) PVT. LTD.
Plot No.5, Kurla-Bandra Complex Rd.
Off Cst Rd., Santacruz (E) Bombay - 400 098 India
TEL: [phone] FAX: [phone]

ITALY D-Link ITALY
Via Nino Bonnet n.6, 20154 Milano, Italy
TEL: [phone] FAX: [phone]

JAPAN D-Link TOKYO
10F, 8-8-15 Nishigotanda, Shinagawa-ku Tokyo 141 Japan
TEL: [phone] FAX: [phone] WEB: www.d-link.co.jp

SINGAPORE D-Link SINGAPORE PTE.LTD.
1 International Business Park, #03-12 The Synergy, Singapore 609917
TEL : [phone] FAX: [phone] E-MAIL: info@dl ink.com.sg

SWEDEN D-Link A/B
World Trade Center P. O. Box 70396, 107 24 Stockholm Sweden

TEL: [phone] FAX: [phone] E-MAI L: [email protected]
TAIWAN D-Link TAIWAN
2F, No. 233-2 Pao-Chiao Rd, Hsin-Tien, Taipei, Taiwan, R.O.C.
TEL: [phone] FAX: [phone] WEB: www .dlink.com.tw

U.K. D-Link (EUROPE) LTD.
D-Link House, 6 Garl and Road, Stanmore, Middlesex HA7 1DP U.K.
TEL: [phone] FAX: [phone] WEB: www.dlink.co.uk
E-MAIL: [email protected]

U.S.A. D-Link SYSTEMS, INC.
53 Discovery Drive, Irvine, CA 92618 USA
TEL: [phone] FAX: [phone] WEB: www.dlink.com E-MAIL: [email protected]

DPH-70E User’s Guide

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DPH-70E User’s Guide

Registration Card

Print, type or use block letters.
Your name:Mr./Ms ____________________________________________________
Organization: _____________________________Dept. _______________________
Your title at organization:_______________________________________________
Telephone: ______________________ Fax: ___________________________
Organization's full address:____________________________________________________________
Country:________________ Date of purchase (Month/Day/Year) :_____________

Product
Model

(* Applies to adapters only)
Product was purchased from:
Reseller's name:___________________________________________Telephone:______________ Fax:_________________
Reseller's full address: _______________________________________________________________________
Answers to the following questions help us to support your product:

1.Where and how will the product primarily be used?
Home Office Travel Company Business Home Business Personal Use

2. How many employees work at installation site?
1 employee 2-9 10-49 50-99 100-499 500-999 1000 or more

3. What network protocol(s) does your organization use ?
XNS/IPX TCP/IP DECnet Others_____________________________

4. What network operating system(s) does your organization use ?

D-Link LANsmart Novell NetWare NetWare Lite SCO Unix/Xenix PC NFS 3Com 3+Open Banyan Vines
DECnet Pathwork Windows NT Windows NTAS Windows '95Others_________________________________

5. What network management program does your organization use ?
D-View HP OpenView/Windows HP OpenView/Unix SunNet Manager Novell NMSNetView 6000
Others________________________________________

6. What network medium/media does your organization use ?
Fiber-optics Thick coax Ethernet Thin coax Ethernet 10BASE-T UTP/STP100BASE-TX 100BASE-T4
100VGAnyLAN Others_________________

7. What applications are used on your network?
Desktop publishing Spreadsheet Word processing CAD/CAMDatabase management Accounting
Others_____________________

8. What category best describes your company?
Aerospace Engineering Education Finance Hospital Legal Insurance/Real Estate
ManufacturingRetail/Chainstore/Wholesale Government VAR System house/company
Transportation/Utilities/Communication Other________________________________

9. Would you recommend your D-Link product to a friend?
Yes No Don't know yet

10.Your comments on this product?______________________________________________________________

Product
Serial No.

* Product installed in
type of
computer (e.g.,
Compaq 486)

* Product installed in
computer serial No.

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DPH-70E User’s Guide

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DPH-70E User’s Guide

36