D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any
person or organization of such revisions or changes.
Manual Revisions
RevisionDateDescription
1.00February 4, 2016Initial release
Trademarks
D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United States or other countries.
All other company or product names mentioned herein are trademarks or registered trademarks of their respective companies.
Apple®, Apple logo®, Safari®, iPhone®, iPad®, iPod touch® and Macintosh® are trademarks of Apple Inc., registered in the U.S. and other countries.
App Store
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Internet Explorer®, Windows® and the Windows logo are trademarks of the Microsoft group of companies.
All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from D-Link Corporation, Inc.
Power Usage
This device is an Energy Related Product (ErP) with High Network Availability (HiNA), and automatically switches to a power-saving Network
Standby mode within 1 minute of no packets being transmitted. It can also be turned o through a power switch to save energy when it is not
needed.
Network Standby: 3.44 watts
Switched O: 0.1 watt
iD-Link DIR-869 User Manual
Table of Contents
Table of Contents
Preface ................................................................................. i
If any of the above items are missing, please contact your reseller.
Note: Using a power supply with a dierent voltage rating than the one included with the DIR-869 will cause damage and void the warranty
for this product.
Wi-Fi Conguration Note
WI-FI Conguration Card
Wall-Mount Hardware
CD-ROM
1D-Link DIR-869 User Manual
Section 1 - Product Overview
Network Requirements
Web-based Conguration
Utility Requirements
System Requirements
• An Ethernet-based cable or DSL modem
• IEEE 802.11ac/n/g/b/a wireless clients
• 10/100 Ethernet
Computer with the following:
• Windows®, Macintosh, or Linux-based operating system
• An installed Ethernet adapter
Browser Requirements:
• Internet Explorer 11 or higher
• Firefox 20 or higher
• Safari 7 or higher
• Chrome 25 or higher
QRS Mobile Requirements
Windows
installed. Visit www.java.com to download the latest version.
• iPhone®/iPad®/iPod Touch® (iOS 7.0 or higher)
• Android™ device (2.3.3 or higher)
®
Users: Make sure you have the latest version of Java
2D-Link DIR-869 User Manual
Section 1 - Product Overview
Introduction
The D-Link DIR-869 AC1750 Wi-Fi Router shares your Internet connection over a blazing-fast Gigabit Wireless AC connection of
1
up to 1750 Mbps (Up to 1300 Mbps 5 GHz Wireless AC and up to 450 Mbps 2.4 GHz Wireless N)
to maximize the speed and range of your wireless signal. Equipped with one Gigabit WAN/Internet port and four Gigabit ports
to provide speeds up to 10x faster than standard 10/100 ports, the DIR-869 creates the best networking experience to date.
With the addition of advanced Quality of Service (QoS), data streams are separated, which helps organize and prioritize your
network trac so your computers, game consoles, 3D/4K video streaming, gaming, and VoIP calls run smoother over both your
wired and wireless network.
The DIR-869 features the strongest and most sensitive wireless radio we’ve ever built, oering four times the power of a typical
2
wireless router
, letting you blanket large areas or multi-story buildings with Wi-Fi. The DIR-869’s superior design allows you to
enjoy full motion, high denition video calls on your mobile device while moving around. The DIR-869 prepares your home to
become a Connected Home by bringing Wi-Fi to places your old signal can’t reach. A stronger Wi-Fi signal means you can install
more wireless surveillance cameras, baby monitors, sensors, and alarms in the places where you need them.
, using advanced AC technology
Featuring a 3x3 MIMO antenna conguration, the DIR-869 oers better data rates, fewer dead-spots, more coverage, and
higher reliability. Operating exclusively in the 5 GHz band, the DIR-869's 802.11ac wireless connections avoid crowded the 2.4
GHz band trac, allowing you faster speeds while still maintaining backwards compatibility with older 802.11n/g/b devices.
Equipped with an easily accessible mode switch, the versatile DIR-869 can assist you in solving your unique networking
3
challenges. In router mode, the DIR-869 operates as a traditional router, sharing your Internet connection. In extender mode
,
the DIR-869 connects and works with your existing networking equipment to extend the range and enhance the capabilities
of your home or oce network. This means you can bring Wi-Fi to places where your current signal doesn't reach, letting you
move from room to room, oce to oce, oor to oor, or yard to yard without losing signal. Enjoy Wi-Fi on your porch, balcony,
next to your pool, breakroom, the far end of your oce, or in your basement. The DIR-869's extender mode prepares your
home to become a Connected Home by allowing you to install more wireless surveillance cameras, baby monitors, sensors,
and alarms in the places where you need them.
3D-Link DIR-869 User Manual
Section 1 - Product Overview
D-Link Intelligent QoS Technology helps to increase network eciency by analyzing network trac and prioritizing it in order
of importance. This way, two-way video, voice chat, and online gaming take priority over background network trac such as a
le downloads, ensuring you have optimal network performance.
The DIR-869 supports the latest wireless security features to help prevent unauthorized access, be it from over a wireless
network or the Internet. Support for WPA™ and WPA2™ standards ensure that you will be able to use the best possible
encryption regardless of your client devices. In addition, this router is equipped with a dual-active rewall (SPI and NAT) to
prevent potential attacks over the Internet.
1 Maximum wireless signal rate derived from IEEE Standard 802.11a, 802.11g, 802.11n and 802.11ac specications. Actual data throughput will vary. Network conditions and
environmental factors, including volume of network trac, building materials and construction, and network overhead, lower actual data throughput rate. Environmental
conditions will adversely aect wireless signal range.
2 Determined by FCC regulation. Maximum wireless transmission power output is subject to regional radio frequency guidelines.
3 Extender Mode Access Point functionality available at launch, additional functionality available via rmware update in Q3 2016.
4D-Link DIR-869 User Manual
Section 1 - Product Overview
• Superior Wireless Networking - The DIR-869 provides Gigabit wireless speeds of up to a combined 1750 Mbps
(1300 Mbps 802.11ac 5 GHz, plus 450 Mbps 802.11n 2.4 GHz)1. This capability rivals wired connections, allowing
users to participate in real-time activities online, such as HD video communication, online gaming, and use
mobile devices from anywhere in your home while still oering full 802.11n/g/b backward compatibility.
• Extreme Wired LAN and WAN Networking - With four 10/100/1000 Gigabit Ethernet LAN ports, and a
10/100/1000 Gigabit Ethernet WAN port, the DIR-869 has an enormous amount of bandwidth to take full
advantage of the highest speed broadband connections available. Powered by a 1.0 GHz Dual Core CPU, the
DIR-869 has the brains and the power to simultaneously stream multiple HD videos to set top boxes and mobile
devices, participate in online gaming with consoles or PCs, run a cloud-enabled home surveillance system, and
copy massive les without slowdowns, lag, or stuttering.
• Advanced Firewall Features - The web-based user interface displays a number of advanced network
management features. Easily apply content ltering based on MAC address, URL, and/or domain name.
Schedule these lters to be active on certain days or for a duration of hours or minutes.
Features
• Secure Multiple/Concurrent Sessions - The DIR-869 can pass through VPN sessions. It supports multiple and
concurrent IPSec and PPTP sessions, so users behind the DIR-869 can securely access corporate networks.
• User-friendly Setup Wizard - Through its easy-to-use web-based user interface or QRS Mobile (Quick Router
Setup) App, the DIR-869 lets you quickly congure and secure your router to your specic settings in minutes.
• Router or Extender Mode - With the ick of a switch, you can easily set up your DIR-869 to operate as the core
device of your network in Router Mode, or add your DIR-869 to an existing network using Extender Mode using
Ethernet.
1 Maximum wireless signal rate derived from IEEE Standard 802.11a, 802.11g, 802.11n and 802.11ac specications. Actual data throughput will vary. Network conditions and
environmental factors, including volume of network trac, building materials and construction, and network overhead, lower actual data throughput rate. Environmental
conditions will adversely aect wireless signal range.
2 Extender Mode Access Point functionality available at launch, additional functionality available via rmware update in Q3 2016.
2
5D-Link DIR-869 User Manual
Section 1 - Product Overview
Hardware Overview
LED Indicator
1Power LED
1
Solid WhiteA solid white light indicates that the device is powered on and healthy.
Solid OrangeA solid orange light indicates that the device is booting or undergoing a factory reset.
Blinking OrangeA blinking orange light indicates that the device is in recovery mode.
Blinking WhiteA blinking white light indicates that WPS client search mode is active.
6D-Link DIR-869 User Manual
Section 1 - Product Overview
Hardware Overview
Back Panel
321
1Reset ButtonTo reset the device to its factory default settings, use a paper clip press and hold the reset button for 3 seconds.
2WPSPress to start the WPS process and automatically create a secure connection to a WPS client.
3LAN Ports (1-4)Connect 10/100/1000 Ethernet devices such as computers, switches, storage (NAS) devices, and game consoles.
4Internet PortUsing an Ethernet cable, connect your broadband modem to this port.
5Power Connector Connector for the supplied power adapter.
6Power ButtonPress the power button to power the DIR-869 on and o.
Select between Router and Extender modes. To change modes, move the switch to the desired position and
7Mode Switch
after 5 seconds the router will reboot into the desired mode. Router is the default mode.
Note: Extender Mode Access Point functionality available at launch, additional functionality available via rmware
update in Q3 2016.
4
567
7D-Link DIR-869 User Manual
Section 1 - Product Overview
Operation Modes
The mode switch lets you choose how the DIR-869 operates. Select either Router Mode or Extender Mode.
• Router Mode shares your Internet connection. This is the factory default setting suitable for most users.
• Extender Mode extends your existing network.
Refer to the following pages for information on the DIR-869's operation modes. This information includes usage scenarios,
cable diagrams, and network conguration information.
Note: Determine your desired type of operation and adjust the mode switch before you begin your installation. If the mode
switch is adjusted while powered on, the DIR-869 will reboot into the new mode after ve seconds.
Note: Extender Mode Access Point functionality available at launch, additional functionality available via rmware update in
Q3 2016.
8D-Link DIR-869 User Manual
Section 1 - Product Overview
Router Mode
In Router Mode, the DIR-869 AC1750 Wi-Fi Router operates as the central device of your network. This is the most common
type of installation and is the factory default mode switch setting suitable for most users. The DIR-869 connects to your cable
modem, DSL modem, or other Internet source and shares your Internet connection with your wired and wireless devices.
Create a Home Network (Router Mode)
Wired and Wireless DevicesBroadband
Use this mode for:
• Setting up a network for the rst time.
• Replacing an existing router or network equipment.
• Adding a router to share a broadband connection which was previously connected to a single device.
Place your DIR-869 near your Broadband Internet Connection Device (e.g. DSL/Cable Modem) and connect via Ethernet cable.
DIR-869
Router Mode
Internet
Connection Device
(e.g. DSL/Cable Modem)
9D-Link DIR-869 User Manual
Section 1 - Product Overview
Extender Mode
What is a Wireless Extender?
In Extender Mode, the DIR-869 AC1750 Wi-Fi Router operates in conjunction with your existing networking equipment to
provide Wi-Fi for parts of your home or oce that may have poor or no reception. Use this mode with an existing router which
is sharing your Internet connection. Place the DIR-869 in an area where you wish to get Wi-Fi, but is reachable by Ethernet
cables or Wireless signals from your uplink network.
Create a Wireless Network Using Ethernet (Access Point Mode)
Wired and Wireless Devices
Extend Your Wireless Network Using Wi-Fi (Extender Mode)
Wired and Wireless Devices
Note: Extend Your Wireless Network using Wi-Fi (Extender Mode) available via rmware update in Q2 2016.
Access Point Mode
Extender Mode
Existing
Router
Existing
Router
Broadband
Connection Device
(e.g. DSL/Cable Modem)
Broadband
Connection Device
(e.g. DSL/Cable Modem)
InternetDIR-869
InternetDIR-869
10D-Link DIR-869 User Manual
Section 1 - Product Overview
Access Point
Create a Wireless Network using Ethernet
The DIR-869 operates as an Access Point when the mode switch is in the Extender position and an Ethernet cable is connected
to the Internet Port from an uplink network. When congured as an Access Point, the DIR-869 connects your wireless devices
together, but does not provide routing functionality. It also allows a connected wired devices to connect to your other devices
wirelessly. This can be useful if you already have an existing Internet router that does not have built-in wireless capabilities. The
DIR-869 creates a new wireless network and devices connected via Wi-Fi and LAN ports obtain IP addresses from the existing
router. Use a Gigabit capable Ethernet connection where possible to ensure the best networking experience.
Create a Wireless Network using Ethernet (Extender Mode)
Wired and Wireless Devices
Access Point
Use this mode for:
• Extending your current network.
• Bringing Wi-Fi to an area it doesn't currently reach.
Place your DIR-869 near the area you wish to bring Wi-Fi to and connect via Ethernet cable to your uplink network.
Note: Extending network to desired location via Ethernet may require purchase of additional cable.
Router
(Optional)
Broadband
Connection Device
(e.g. DSL/Cable Modem)
InternetDIR-869
11D-Link DIR-869 User Manual
Section 1 - Product Overview
Extender
Create a Wireless Network using Wi-Fi
The DIR-869 operates as an Extender when the mode switch is in the Extender position and the DIR-869 is connected
wirelessly to an uplink network. The DIR-869 creates a new wireless network and devices connected via Wi-Fi and LAN ports
obtain IP addresses from the existing router. Repeating a wireless signal reduces the total available amount of wireless
bandwidth.
Extend Your Wireless Network Using Wi-Fi (Extender Mode)
Wired and Wireless Devices
Extender
Use this mode for:
• Extending your current network.
• Bringing Wi-Fi to an area it doesn't currently reach.
• Providing better signal for parts of your home or oce that may have poor reception.
• Connecting devices which do not have a built-in wireless card, such as some smart TVs, game consoles, or DVRs.
• Networking areas where cables can't reach.
Place your DIR-869 near the area you wish to bring Wi-Fi to and connect via Wi-Fi to your uplink network.
Note: Extend Your Wireless Network using Wi-Fi (Repeater Mode) available via rmware update in Q3 2016.
Existing
Router
Broadband
Connection Device
(e.g. DSL/Cable Modem)
InternetDIR-869
12D-Link DIR-869 User Manual
Section 2 - Installation
Installation
This section will walk you through the installation process. Placement of the router is very important. Do not place the router in
an enclosed area such as a closet, cabinet, attic, or garage.
Before you Begin
• Congure the router with the computer that was last connected directly to your Internet connection. Verify that it
is connected to the Internet before connecting additional devices.
• If your ISP provided you with a modem/router combo, you will need to set it to “bridge” mode so the router can
work properly. Please contact your ISP or refer to the user manual for your modem/router device.
• You can only use the Ethernet port on your modem. If you were using the USB connection before using the router,
then you must turn o your modem, disconnect the USB cable and connect an Ethernet cable to the Internet
port on the router, and then turn the modem back on. In some cases, you may need to call your Internet Service
Provider (ISP) to change connection types (USB to Ethernet).
• If connecting to a DSL modem, make sure to have your DSL service information provided by your Internet Service
Provider handy. This information is likely to include your DSL account's Username and Password. Your ISP may also
supply you with additional WAN conguration settings which might be necessary to establish a connection.
• If you are connecting a considerable amount of networking equipment, it may be a good idea to take the time to
label each cable or take a picture of your existing setup before making any changes.
• If you have DSL and are connecting via PPPoE, make sure you disable or uninstall any PPPoE software such as
WinPoET, BroadJump, or EnterNet 300 from your computer or you will not be able to connect to the Internet.
• If you are using this device to extend the range of your existing wireless network, you may need to use trial and
error to determine an acceptable placement location.
13D-Link DIR-869 User Manual
Section 2 - Installation
Wireless Installation Considerations
The D-Link wireless router lets you access your network using a wireless connection from virtually anywhere within the
operating range of your wireless network. Keep in mind that the number, thickness and location of walls, ceilings, or other
objects that the wireless signals must pass through may limit the range. Typical ranges vary depending on the types of
materials and background RF (radio frequency) noise in your home or business. The key to maximizing wireless range is to
follow these basic guidelines:
1. Keep the number of walls and ceilings between the D-Link router and other network devices to a minimum -
each wall or ceiling can reduce your adapter’s range from 3-90 feet (1-30 meters.) Position your devices so that
the number of walls or ceilings is minimized.
2. Be aware of the direct line between network devices. A wall that is 1.5 feet thick (0.5 meters), at a 45-degree
angle appears to be almost 3 feet (1 meter) thick. At a 2-degree angle it looks over 42 feet (14 meters) thick!
Position devices so that the signal will travel straight through a wall or ceiling (instead of at an angle) for better
reception.
3. Building materials make a dierence. A solid metal door or aluminum studs may have a negative eect on
range. Try to position access points, wireless routers, and computers so that the signal passes through drywall or
open doorways. Materials and objects such as glass, steel, metal, walls with insulation, water (sh tanks), mirrors,
le cabinets, brick, and concrete will degrade your wireless signal.
4. Keep your product away (at least 3-6 feet or 1-2 meters) from electrical devices or appliances that generate RF
noise.
5. If you are using 2.4 GHz cordless phones or X-10 (wireless products such as ceiling fans, lights, and home
security systems), your wireless connection may degrade dramatically or drop completely. Make sure your 2.4
GHz phone base is as far away from your wireless devices as possible. The base transmits a signal even if the
phone is not in use.
14D-Link DIR-869 User Manual
Section 2 - Installation
Antenna Setup
The DIR-869 is designed to give you the fastest, most stable network connection possible. In order to maximize performance,
fully extend the antennas to provide optimal wireless coverage. Keep the router in an open area for better wireless coverage.
115°
15D-Link DIR-869 User Manual
Section 2 - Installation
Hardware Setup
Router Mode
1. Turn o and unplug the power and Ethernet cable to your cable or DSL broadband modem. This is required. In some
cases, you may need to turn it o for up to ve minutes.
Modem
2. Inspect the mode switch to ensure that it is in the factory default ROUTER position. Adjust the switch if necessary.
DIR-869
3. Position your DIR-869 near your Internet-connected modem. Place it in an open area for better wireless coverage.
DIR-869
16D-Link DIR-869 User Manual
Section 2 - Installation
4. Use the included Ethernet cable to connect your modem to the yellow port labeled INTERNET on the router.
Modem
DIR-869
5. Turn on or plug your modem back in and wait approximately one minute before proceeding onward.
Modem
DIR-869
6. Connect the supplied power adapter to the router and a power outlet, press the power button, and wait approximately
one minute until the LED indicator on the front of the device changes from orange to solid white.
Modem
DIR-869
Note: This unit is to be used with power supply model MU18A2120150-A1 or 2ABB018F US.
17D-Link DIR-869 User Manual
Section 2 - Installation
7. If you are conguring the DIR-869 wirelessly from a PC, connect to a Wi-Fi network printed on the included Wi-Fi
Conguration Card. You can also nd the Wi-Fi network names and passwords printed on the label attached to the
bottom your router.
If you are conguring the DIR-869 from a PC with a wired Ethernet connection, plug one end of an Ethernet cable into
the port labeled 1 on the back of the router, and the other end into the Ethernet port on your computer.
Wi-Fi Conguration Note
Modem
DIR-869
8. If you are connecting to a broadband service that uses a dynamic connection (not PPPoE), you may be online already.
Try opening a web browser and connecting to a website. If the website does not load, proceed to Getting Started on page 21.
18D-Link DIR-869 User Manual
Section 2 - Installation
Hardware Setup
Extender - Access Point Mode
1. Inspect the mode switch to ensure that it is in EXTENDER position. Adjust the switch if necessary.
DIR-869
2. Position your DIR-869 near where you wish to extend Wi-Fi to. Place it in an open area for better wireless coverage.
DIR-869
3. Connect an Ethernet cable from your uplink network to the INTERNET port on the back of the DIR-869.
Existing
Access Point Mode
Note: Extending network to desired your location via Ethernet may require the purchase of additional cable.
Maximum CAT5e cable length is limited to 100 meters.
Use a Gigabit-capable Ethernet connection where possible to ensure the best networking experience.
Router
Broadband
Connection Device
(e.g. DSL/Cable Modem)
InternetDIR-869
19D-Link DIR-869 User Manual
Section 2 - Installation
4. Connect the supplied power adapter to the router and a power outlet, press the power button, and wait approximately
one minute until the LED indicator on the front of the device changes from orange to solid white.
Broadband
Connection Device
(e.g. DSL/Cable Modem)
InternetDIR-869
Access Point Mode
Existing
Router
Note: This unit is to be used with power supply model DA-60N12.
5. Connect wired devices to the LAN ports on your DIR-869. Connect wireless devices to the Wi-Fi network printed on
the included Wi-Fi Conguration Card. You can also nd the Wi-Fi network names and passwords printed on the label
attached to the bottom your DIR-869.
Wired and Wireless Devices
Access Point Mode
Existing
Router
Broadband
Connection Device
(e.g. DSL/Cable Modem)
InternetDIR-869
8. No further conguration is necessary, but if you wish to adjust the default settings, proceed to Access Point - Extender
Mode on page 31.
20D-Link DIR-869 User Manual
Section 3 - Getting Started
Getting Started
Router Mode
There are several dierent ways you can congure your router to connect to the Internet and connect to your clients:
• QRS Mobile App - Use your Android device, iPhone, iPad, or iPod touch to congure your router. Refer to page 22.
• D-Link Setup Wizard - This wizard will launch when you log into the router for the rst time. Refer to page 27.
• Manual Setup - Log into the router and manually congure your router. Refer to page 35.
21D-Link DIR-869 User Manual
Section 3 - Getting Started
QRS Mobile App
QRS Mobile app allows you to install and congure your router from your mobile device.
Note: The screenshots may be dierent depending on your mobile device’s OS version.
Step 1
Search for the free QRS Mobile App on the iTunes Store or Google Play.
Step 2
Once your app is installed, you may now congure your router. Connect to
the router wirelessly by going to your wireless utility on your device. Scan for
the Wi-Fi name (SSID) as listed on the supplied info card. Select and then enter
your Wi-Fi password.
Step 3
Once you connect to the router, launch the QRS Mobile app from the Home
screen of your device.
Note: The following steps show the Android interface of the QRS Mobile app. If you
are using an iPhone, iPad, or iPod touch, the appearance may be dierent to that
of the screenshots, but the process is the same.
22D-Link DIR-869 User Manual
Section 3 - Getting Started
Step 4
You will see the welcome screen. Tap Start to proceed, then enter your device
password and tap Log In. Tap Next once the Operation Mode screen appears.
Step 5
At this point, please ensure that you the router is connected to a modem. Plug
one end of the provided Ethernet cable into your DSL or cable modem, and
plug the other end into the port marked INTERNET on the DIR-869. Tap Next
to automatically detect your Internet connection and proceed to the next
step.
23D-Link DIR-869 User Manual
Section 3 - Getting Started
Step 6
You will be asked to congure your 2.4 GHz wireless network. Enter a network
name (SSID) of your choice, or leave it unchanged to accept the default SSID.
Next, choose a Wi-Fi password of at least 8 characters. Any device trying to
connect to the router wirelessly will need to enter this password the rst time
it connects.
Tap Next to congure your 5 GHz wireless network. When satised, tap Next
to proceed.
Step 7
Enter the administrator password of your choice. Unlike the Wi-Fi password,
this password is only required when you need to congure the router. See
Conguration - Router Mode on page 35 for details of when this password
is used. Tap Next to proceed.
24D-Link DIR-869 User Manual
Section 3 - Getting Started
Step 8
If you wish to receive push notications whenever a new rmware update is
available, check the Notify me when new rmware is available box and tap Next.
Otherwise, just tap Next to proceed.
Step 9
You will be presented with a summary of your chosen settings.
Tap Save to complete the setup.
25D-Link DIR-869 User Manual
Section 3 - Getting Started
Congratulations, your device has been successfully congured! You can share
this information by tapping Share By E-mail, or tap Finish to exit the app.
26D-Link DIR-869 User Manual
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