D-Link DIR-869 User Manual

Preface

Installation

Getting Started

System Requirements

Introduction

Features

Hardware Overview

Operation Modes

Before you Begin

Wireless Installation Considerations

Antenna Setup

Hardware Setup

Router Mode

LED Indicator

Back Panel

Router Mode

Extender Mode

Router Mode

Extender - Access Point Mode

QRS Mobile App

Access Point

Extender

0 (0)

Version 1.01 | 2016/05/03

User Manual

AC1750 Wi-Fi Router

DIR-869

D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any person or organization of such revisions or changes.

Manual Revisions

Revision	Date	Description
1.00	February 4, 2016	Initial release

Trademarks

D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United States or other countries. All other company or product names mentioned herein are trademarks or registered trademarks of their respective companies.

Apple®, Apple logo®, Safari®, iPhone®, iPad®, iPod touch® and Macintosh® are trademarks of Apple Inc., registered in the U.S. and other countries. App StoreSM is a service mark of Apple Inc.

Chrome™ browser, Google Play™ and Android™ are trademarks of Google Inc.

Power Usage

This device is an Energy Related Product (ErP) with High Network Availability (HiNA), and automatically switches to a power-saving Network Standby mode within 1 minute of no packets being transmitted. It can also be turned off through a power switch to save energy when it is not needed.

Network Standby: 3.44 watts Switched Off: 0.1 watt

D-Link DIR-869 User Manual

Table of Contents

Preface..................................................................................	i
Product Overview..............................................................	1
Package Contents.........................................................................	1
System Requirements..................................................................	2
Introduction....................................................................................	3
Features............................................................................................	5
Hardware Overview......................................................................	6
LED Indicator...........................................................................	6
Back Panel................................................................................	7
Operation Modes..........................................................................	8
Router Mode...........................................................................	9
Extender Mode.....................................................................	10
Access Point......................................................................	11
Extender.............................................................................	12
Installation........................................................................	13
Before you Begin.........................................................................	13
Wireless Installation Considerations....................................	14
Antenna Setup.............................................................................	15
Hardware Setup...........................................................................	16
Router Mode.........................................................................	16
Extender - Access Point Mode........................................	19
Getting Started.................................................................	21
Router Mode.................................................................................	21
QRS Mobile App...................................................................	22
Setup Wizard.........................................................................	27

Access Point - Extender Mode	................................................31
Setup Wizard.........................................................................	32
Configuration - Router Mode..........................................	35
Home...............................................................................................	36
Internet...................................................................................	36
DIR-869....................................................................................	37
Connected Clients...............................................................	38
Settings...........................................................................................	39
Wizard......................................................................................	39
Internet...................................................................................	39
IPv6......................................................................................	49
Wireless...................................................................................	66
Guest Zone.......................................................................	68
Network..................................................................................	69
Features..........................................................................................	71
QoS Engine............................................................................	71
Firewall Settings...................................................................	72
IPv4/IPv6 Rules................................................................	74
Port Forwarding...................................................................	75
Virtual Server....................................................................	76
Website Filter........................................................................	77
Static Routes.........................................................................	78
IPv6......................................................................................	79
Dynamic DNS........................................................................	80
IPv6 Host............................................................................	81
Management................................................................................	82

D-Link DIR-869 User Manual

Table of Contents

Time & Schedule..................................................................	82
Time.....................................................................................	82
Schedule............................................................................	83
System Log............................................................................	84
Admin......................................................................................	86
System................................................................................	87
Upgrade..................................................................................	88
Statistics..................................................................................	89
Configuration - Extender Mode - Access Point...............	90
Settings...........................................................................................	90
Wireless...................................................................................	91
Network..................................................................................	93
Home...............................................................................................	94
DIR-869....................................................................................	95
Connected Clients...............................................................	96
Management................................................................................	97
Time & Schedule..................................................................	97
Time.....................................................................................	97
Schedule............................................................................	98
System Log............................................................................	99
Admin...................................................................................	101
System.............................................................................	102
Upgrade...............................................................................	103
Connect a Wireless Client to your Router.....................	104
WPS Button................................................................................	104
Windows® 10..............................................................................	105
Windows® 8................................................................................	107

WPA/WPA2..........................................................................	107
Windows® 7................................................................................	109
WPA/WPA2..........................................................................	109
WPS.......................................................................................	112
Windows Vista®.........................................................................	116
WPA/WPA2..........................................................................	117
Troubleshooting.............................................................	119
Wireless Basics................................................................	123
What is Wireless?......................................................................	124
Tips................................................................................................	126
Wireless Modes.........................................................................	127
Networking Basics..........................................................	128
Check your IP address.............................................................	128
Statically Assign an IP address.............................................	129
Wireless Security..........................................................	130
What is WPA?.................................................................	130
Technical Specifications.................................................	131

D-Link DIR-869 User Manual

iii

Section 1 - Product Overview

ProductPackageOverviewContents

Power Adapter	CD-ROM

If any of the above items are missing, please contact your reseller.

Note: Using a power supply with a different voltage rating than the one included with the DIR-869 will cause damage and void the warranty for this product.

D-Link DIR-869 User Manual

Section 1 - Product Overview

	Network Requirements	• An Ethernet-based cable or DSL modem
	Network Requirements	• IEEE 802.11ac/n/g/b/a wireless clients
		• 10/100 Ethernet

		Computer with the following:
		• Windows®, Macintosh, or Linux-based operating system
		• An installed Ethernet adapter
	Web-based Configuration	Browser Requirements:
	Web-based Configuration	• Internet Explorer 11 or higher
	Utility Requirements	• Firefox 20 or higher
		• Safari 7 or higher
		• Chrome 25 or higher
		Windows® Users: Make sure you have the latest version of Java
		installed. Visit www.java.com to download the latest version.

	QRS Mobile Requirements	• iPhone®/iPad®/iPod Touch® (iOS 7.0 or higher)
	QRS Mobile Requirements	• Android™ device (2.3.3 or higher)
		• Android™ device (2.3.3 or higher)

D-Link DIR-869 User Manual

Section 1 - Product Overview

The D-Link DIR-869 AC1750 Wi-Fi Router shares your Internet connection over a blazing-fast Gigabit Wireless AC connection of up to 1750 Mbps (Up to 1300 Mbps 5 GHz Wireless AC and up to 450 Mbps 2.4 GHz Wireless N)1, using advanced AC technology to maximize the speed and range of your wireless signal. Equipped with one Gigabit WAN/Internet port and four Gigabit ports to provide speeds up to 10x faster than standard 10/100 ports, the DIR-869 creates the best networking experience to date.

With the addition of advanced Quality of Service (QoS), data streams are separated, which helps organize and prioritize your network traffic so your computers, game consoles, 3D/4K video streaming, gaming, and VoIP calls run smoother over both your wired and wireless network.

The DIR-869 features the strongest and most sensitive wireless radio we’ve ever built, offering four times the power of a typical wireless router2, letting you blanket large areas or multi-story buildings with Wi-Fi. The DIR-869’s superior design allows you to enjoy full motion, high definition video calls on your mobile device while moving around. The DIR-869 prepares your home to become a Connected Home by bringing Wi-Fi to places your old signal can’t reach. A stronger Wi-Fi signal means you can install more wireless surveillance cameras, baby monitors, sensors, and alarms in the places where you need them.

Featuring a 3x3 MIMO antenna configuration, the DIR-869 offers better data rates, fewer dead-spots, more coverage, and higher reliability. Operating exclusively in the 5 GHz band, the DIR-869's 802.11ac wireless connections avoid crowded the 2.4 GHz band traffic, allowing you faster speeds while still maintaining backwards compatibility with older 802.11n/g/b devices.

Equipped with an easily accessible mode switch, the versatile DIR-869 can assist you in solving your unique networking challenges. In router mode, the DIR-869 operates as a traditional router, sharing your Internet connection. In extender mode3, the DIR-869 connects and works with your existing networking equipment to extend the range and enhance the capabilities of your home or office network. This means you can bring Wi-Fi to places where your current signal doesn't reach, letting you move from room to room, office to office, floor to floor, or yard to yard without losing signal. Enjoy Wi-Fi on your porch, balcony, next to your pool, breakroom, the far end of your office, or in your basement. The DIR-869's extender mode prepares your home to become a Connected Home by allowing you to install more wireless surveillance cameras, baby monitors, sensors, and alarms in the places where you need them.

D-Link DIR-869 User Manual

Section 1 - Product Overview

D-Link Intelligent QoS Technology helps to increase network efficiency by analyzing network traffic and prioritizing it in order of importance. This way, two-way video, voice chat, and online gaming take priority over background network traffic such as a file downloads, ensuring you have optimal network performance.

The DIR-869 supports the latest wireless security features to help prevent unauthorized access, be it from over a wireless network or the Internet. Support for WPA™ and WPA2™ standards ensure that you will be able to use the best possible encryption regardless of your client devices. In addition, this router is equipped with a dual-active firewall (SPI and NAT) to prevent potential attacks over the Internet.

1Maximum wireless signal rate derived from IEEE Standard 802.11a, 802.11g, 802.11n and 802.11ac specifications. Actual data throughput will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate. Environmental conditions will adversely affect wireless signal range.

2Determined by FCC regulation. Maximum wireless transmission power output is subject to regional radio frequency guidelines.

3Extender Mode Access Point functionality available at launch, additional functionality available via firmware update in Q3 2016.

D-Link DIR-869 User Manual

Section 1 - Product Overview

•Superior Wireless Networking - The DIR-869 provides Gigabit wireless speeds of up to a combined 1750 Mbps (1300 Mbps 802.11ac 5 GHz, plus 450 Mbps 802.11n 2.4 GHz)1. This capability rivals wired connections, allowing users to participate in real-time activities online, such as HD video communication, online gaming, and use mobile devices from anywhere in your home while still offering full 802.11n/g/b backward compatibility.

•Extreme Wired LAN and WAN Networking - With four 10/100/1000 Gigabit Ethernet LAN ports, and a 10/100/1000 Gigabit Ethernet WAN port, the DIR-869 has an enormous amount of bandwidth to take full advantage of the highest speed broadband connections available. Powered by a 1.0 GHz Dual Core CPU, the DIR-869 has the brains and the power to simultaneously stream multiple HD videos to set top boxes and mobile devices, participate in online gaming with consoles or PCs, run a cloud-enabled home surveillance system, and copy massive files without slowdowns, lag, or stuttering.

•Advanced Firewall Features - The web-based user interface displays a number of advanced network management features. Easily apply content filtering based on MAC address, URL, and/or domain name. Schedule these filters to be active on certain days or for a duration of hours or minutes.

•Secure Multiple/Concurrent Sessions - The DIR-869 can pass through VPN sessions. It supports multiple and concurrent IPSec and PPTP sessions, so users behind the DIR-869 can securely access corporate networks.

•User-friendly Setup Wizard - Through its easy-to-use web-based user interface or QRS Mobile (Quick Router Setup) App, the DIR-869 lets you quickly configure and secure your router to your specific settings in minutes.

•Router or Extender Mode - With the flick of a switch, you can easily set up your DIR-869 to operate as the core device of your network in Router Mode, or add your DIR-869 to an existing network using Extender Mode using Ethernet.2

2Extender Mode Access Point functionality available at launch, additional functionality available via firmware update in Q3 2016.

D-Link DIR-869 User Manual

Section 1 - Product Overview

			1

		Solid White	A solid white light indicates that the device is powered on and healthy.
1	Power LED	Solid Orange	A solid orange light indicates that the device is booting or undergoing a factory reset.
1	Power LED	Blinking Orange	A blinking orange light indicates that the device is in recovery mode.
		Blinking Orange
		Blinking White	A blinking white light indicates that WPS client search mode is active.

D-Link DIR-869 User Manual

Section 1 - Product Overview

Hardware Overview



		1	2	3	4	5	6	7

1	Reset Button	To reset the device to its factory default settings, use a paper clip press and hold the reset button for 3 seconds.

2	WPS	Press to start the WPS process and automatically create a secure connection to a WPS client.

3LAN Ports (1-4) Connect 10/100/1000 Ethernet devices such as computers, switches, storage (NAS) devices, and game consoles.

4Internet Port Using an Ethernet cable, connect your broadband modem to this port.

5Power Connector Connector for the supplied power adapter.

6Power Button Press the power button to power the DIR-869 on and off.

Select between Router and Extender modes. To change modes, move the switch to the desired position and

7 Mode Switch after 5 seconds the router will reboot into the desired mode. Router is the default mode.

Note: Extender Mode Access Point functionality available at launch, additional functionality available via firmware update in Q3 2016.

D-Link DIR-869 User Manual

Section 1 - Product Overview

The mode switch lets you choose how the DIR-869 operates. Select either Router Mode or Extender Mode.

•Router Mode shares your Internet connection. This is the factory default setting suitable for most users.

•Extender Mode extends your existing network.

Refer to the following pages for information on the DIR-869's operation modes. This information includes usage scenarios, cable diagrams, and network configuration information.

Note: Determine your desired type of operation and adjust the mode switch before you begin your installation. If the mode switch is adjusted while powered on, the DIR-869 will reboot into the new mode after five seconds.

Note: Extender Mode Access Point functionality available at launch, additional functionality available via firmware update in Q3 2016.

D-Link DIR-869 User Manual

Section 1 - Product Overview

In Router Mode, the DIR-869 AC1750 Wi-Fi Router operates as the central device of your network. This is the most common type of installation and is the factory default mode switch setting suitable for most users. The DIR-869 connects to your cable modem, DSL modem, or other Internet source and shares your Internet connection with your wired and wireless devices.

Create a Home Network (Router Mode)

Wired and Wireless Devices	DIR-869	Broadband	Internet
	Router Mode	Connection Device
		(e.g. DSL/Cable Modem)

Use this mode for:

•Setting up a network for the first time.

•Replacing an existing router or network equipment.

•Adding a router to share a broadband connection which was previously connected to a single device.

Place your DIR-869 near your Broadband Internet Connection Device (e.g. DSL/Cable Modem) and connect via Ethernet cable.

D-Link DIR-869 User Manual

Section 1 - Product Overview

What is a Wireless Extender?

In Extender Mode, the DIR-869 AC1750 Wi-Fi Router operates in conjunction with your existing networking equipment to provide Wi-Fi for parts of your home or office that may have poor or no reception. Use this mode with an existing router which is sharing your Internet connection. Place the DIR-869 in an area where you wish to get Wi-Fi, but is reachable by Ethernet cables or Wireless signals from your uplink network.

Create aWireless Network Using Ethernet (Access Point Mode)

Wired and Wireless Devices	DIR-869	Existing	Broadband	Internet
	Access Point Mode	Router	Connection Device
			(e.g. DSL/Cable Modem)

ExtendYourWireless Network UsingWi-Fi (Extender Mode)

Wired and Wireless Devices	DIR-869	Existing	Broadband	Internet
	Extender Mode	Router	Connection Device
			(e.g. DSL/Cable Modem)

Note: Extend Your Wireless Network using Wi-Fi (Extender Mode) available via firmware update in Q2 2016.

D-Link DIR-869 User Manual

Section 1 - Product Overview

Create a Wireless Network using Ethernet

The DIR-869 operates as an Access Point when the mode switch is in the Extender position and an Ethernet cable is connected to the Internet Port from an uplink network. When configured as an Access Point, the DIR-869 connects your wireless devices together, but does not provide routing functionality. It also allows a connected wired devices to connect to your other devices wirelessly. This can be useful if you already have an existing Internet router that does not have built-in wireless capabilities. The DIR-869 creates a new wireless network and devices connected via Wi-Fi and LAN ports obtain IP addresses from the existing router. Use a Gigabit capable Ethernet connection where possible to ensure the best networking experience.

Create aWireless Network using Ethernet (Extender Mode)

Wired and Wireless Devices	DIR-869	Router	Broadband	Internet
	Access Point	(Optional)	Connection Device
			(e.g. DSL/Cable Modem)

Use this mode for:

•Extending your current network.

•Bringing Wi-Fi to an area it doesn't currently reach.

Place your DIR-869 near the area you wish to bring Wi-Fi to and connect via Ethernet cable to your uplink network.

Note: Extending network to desired location via Ethernet may require purchase of additional cable.

D-Link DIR-869 User Manual

Section 1 - Product Overview

Create a Wireless Network using Wi-Fi

The DIR-869 operates as an Extender when the mode switch is in the Extender position and the DIR-869 is connected wirelessly to an uplink network. The DIR-869 creates a new wireless network and devices connected via Wi-Fi and LAN ports obtain IP addresses from the existing router. Repeating a wireless signal reduces the total available amount of wireless bandwidth.

ExtendYourWireless Network UsingWi-Fi (Extender Mode)

Wired and Wireless Devices	DIR-869	Existing	Broadband	Internet
	Extender	Router	Connection Device
			(e.g. DSL/Cable Modem)

Use this mode for:

•Extending your current network.

•Bringing Wi-Fi to an area it doesn't currently reach.

•Providing better signal for parts of your home or office that may have poor reception.

•Connecting devices which do not have a built-in wireless card, such as some smart TVs, game consoles, or DVRs.

•Networking areas where cables can't reach.

Place your DIR-869 near the area you wish to bring Wi-Fi to and connect via Wi-Fi to your uplink network.

Note: Extend Your Wireless Network using Wi-Fi (Repeater Mode) available via firmware update in Q3 2016.

D-Link DIR-869 User Manual

Section 2 - Installation

This section will walk you through the installation process. Placement of the router is very important. Do not place the router in an enclosed area such as a closet, cabinet, attic, or garage.

•Configure the router with the computer that was last connected directly to your Internet connection. Verify that it is connected to the Internet before connecting additional devices.

•If your ISP provided you with a modem/router combo, you will need to set it to“bridge”mode so the router can work properly. Please contact your ISP or refer to the user manual for your modem/router device.

•You can only use the Ethernet port on your modem. If you were using the USB connection before using the router, then you must turn off your modem, disconnect the USB cable and connect an Ethernet cable to the Internet port on the router, and then turn the modem back on. In some cases, you may need to call your Internet Service Provider (ISP) to change connection types (USB to Ethernet).

•If connecting to a DSL modem, make sure to have your DSL service information provided by your Internet Service Provider handy. This information is likely to include your DSL account's Username and Password. Your ISP may also supply you with additional WAN configuration settings which might be necessary to establish a connection.

•If you are connecting a considerable amount of networking equipment, it may be a good idea to take the time to label each cable or take a picture of your existing setup before making any changes.

•If you have DSL and are connecting via PPPoE, make sure you disable or uninstall any PPPoE software such as WinPoET, BroadJump, or EnterNet 300 from your computer or you will not be able to connect to the Internet.

•If you are using this device to extend the range of your existing wireless network, you may need to use trial and error to determine an acceptable placement location.

D-Link DIR-869 User Manual

Section 2 - Installation

The D-Link wireless router lets you access your network using a wireless connection from virtually anywhere within the operating range of your wireless network. Keep in mind that the number, thickness and location of walls, ceilings, or other objects that the wireless signals must pass through may limit the range. Typical ranges vary depending on the types of materials and background RF (radio frequency) noise in your home or business. The key to maximizing wireless range is to follow these basic guidelines:

1.Keep the number of walls and ceilings between the D-Link router and other network devices to a minimum - each wall or ceiling can reduce your adapter’s range from 3-90 feet (1-30 meters.) Position your devices so that the number of walls or ceilings is minimized.

2.Be aware of the direct line between network devices. A wall that is 1.5 feet thick (0.5 meters), at a 45-degree angle appears to be almost 3 feet (1 meter) thick. At a 2-degree angle it looks over 42 feet (14 meters) thick! Position devices so that the signal will travel straight through a wall or ceiling (instead of at an angle) for better reception.

3.Building materials make a difference. A solid metal door or aluminum studs may have a negative effect on range. Try to position access points, wireless routers, and computers so that the signal passes through drywall or open doorways. Materials and objects such as glass, steel, metal, walls with insulation, water (fish tanks), mirrors, file cabinets, brick, and concrete will degrade your wireless signal.

4.Keep your product away (at least 3-6 feet or 1-2 meters) from electrical devices or appliances that generate RF noise.

5.If you are using 2.4 GHz cordless phones or X-10 (wireless products such as ceiling fans, lights, and home security systems), your wireless connection may degrade dramatically or drop completely. Make sure your 2.4 GHz phone base is as far away from your wireless devices as possible. The base transmits a signal even if the phone is not in use.

D-Link DIR-869 User Manual

Section 2 - Installation

The DIR-869 is designed to give you the fastest, most stable network connection possible. In order to maximize performance, fully extend the antennas to provide optimal wireless coverage. Keep the router in an open area for better wireless coverage.

115°

D-Link DIR-869 User Manual

Section 2 - Installation

1.Turn off and unplug the power and Ethernet cable to your cable or DSL broadband modem. This is required. In some cases, you may need to turn it off for up to five minutes.

Modem

2. Inspect the mode switch to ensure that it is in the factory default ROUTER position. Adjust the switch if necessary.

DIR-869

3. Position your DIR-869 near your Internet-connected modem. Place it in an open area for better wireless coverage.

DIR-869

D-Link DIR-869 User Manual

Section 2 - Installation

4. Use the included Ethernet cable to connect your modem to the yellow port labeled INTERNET on the router.

Modem

DIR-869

5. Turn on or plug your modem back in and wait approximately one minute before proceeding onward.

Modem

DIR-869

6.Connect the supplied power adapter to the router and a power outlet, press the power button, and wait approximately one minute until the LED indicator on the front of the device changes from orange to solid white.

Modem

DIR-869

Note: This unit is to be used with power supply model MU18A2120150-A1 or 2ABB018F US.

D-Link DIR-869 User Manual

Section 2 - Installation

7.If you are configuring the DIR-869 wirelessly from a PC, connect to a Wi-Fi network printed on the included Wi-Fi Configuration Card. You can also find the Wi-Fi network names and passwords printed on the label attached to the bottom your router.

If you are configuring the DIR-869 from a PC with a wired Ethernet connection, plug one end of an Ethernet cable into the port labeled 1 on the back of the router, and the other end into the Ethernet port on your computer.

Wi-Fi Configuration Note

Modem

DIR-869

8.If you are connecting to a broadband service that uses a dynamic connection (not PPPoE), you may be online already. Try opening a web browser and connecting to a website. If the website does not load, proceed to Getting Started on page 21.

D-Link DIR-869 User Manual

Section 2 - Installation

Hardware Setup

1. Inspect the mode switch to ensure that it is in EXTENDER position. Adjust the switch if necessary.

DIR-869

2. Position your DIR-869 near where you wish to extend Wi-Fi to. Place it in an open area for better wireless coverage.

DIR-869

3. Connect an Ethernet cable from your uplink network to the INTERNET port on the back of the DIR-869.

DIR-869	Existing	Broadband	Internet
Access Point Mode	Router	Connection Device
		(e.g. DSL/Cable Modem)

Note: Extending network to desired your location via Ethernet may require the purchase of additional cable. Maximum CAT5e cable length is limited to 100 meters.

Use a Gigabit-capable Ethernet connection where possible to ensure the best networking experience.

D-Link DIR-869 User Manual

Section 2 - Installation

4.Connect the supplied power adapter to the router and a power outlet, press the power button, and wait approximately one minute until the LED indicator on the front of the device changes from orange to solid white.








DIR-869	Existing	Broadband	Internet
Access Point Mode	Router	Connection Device
		(e.g. DSL/Cable Modem)

Note: This unit is to be used with power supply model DA-60N12.

5.Connect wired devices to the LAN ports on your DIR-869. Connect wireless devices to the Wi-Fi network printed on the included Wi-Fi Configuration Card. You can also find the Wi-Fi network names and passwords printed on the label attached to the bottom your DIR-869.

Wired and Wireless Devices	DIR-869	Existing	Broadband	Internet
	Access Point Mode	Router	Connection Device
			(e.g. DSL/Cable Modem)

8.No further configuration is necessary, but if you wish to adjust the default settings, proceed to Access Point - Extender

Mode on page 31.

D-Link DIR-869 User Manual

Section 3 - Getting Started

There are several different ways you can configure your router to connect to the Internet and connect to your clients:

•QRS Mobile App - Use your Android device, iPhone, iPad, or iPod touch to configure your router. Refer to page 22.

•D-Link Setup Wizard - This wizard will launch when you log into the router for the first time. Refer to page 27.

•Manual Setup - Log into the router and manually configure your router. Refer to page 35.

D-Link DIR-869 User Manual

Section 3 - Getting Started

DIR-869 AC1750 Wi-Fi Router

Wi-Fi Configuration Note

WI-FI Configuration Card

Ethernet Cable

Wall-Mount Hardware

QRS Mobile app allows you to install and configure your router from your mobile device.

Note: The screenshots may be different depending on your mobile device’s OS version.

Step 1

Search for the free QRS Mobile App on the iTunes Store or Google Play.

Step 2

Once your app is installed, you may now configure your router. Connect to the router wirelessly by going to your wireless utility on your device. Scan for the Wi-Fi name (SSID) as listed on the supplied info card. Select and then enter your Wi-Fi password.

Step 3

Once you connect to the router, launch the QRS Mobile app from the Home screen of your device.

Note: The following steps show the Android interface of the QRS Mobile app. If you are using an iPhone, iPad, or iPod touch, the appearance may be different to that of the screenshots, but the process is the same.

D-Link DIR-869 User Manual

Section 3 - Getting Started

Step 4

You will see the welcome screen. Tap Start to proceed, then enter your device password and tap Log In. Tap Next once the Operation Mode screen appears.

Step 5

At this point, please ensure that you the router is connected to a modem. Plug one end of the provided Ethernet cable into your DSL or cable modem, and plug the other end into the port marked INTERNET on the DIR-869. Tap Next to automatically detect your Internet connection and proceed to the next step.

D-Link DIR-869 User Manual

Section 3 - Getting Started

Step 6

You will be asked to configure your 2.4 GHz wireless network. Enter a network name (SSID) of your choice, or leave it unchanged to accept the default SSID.

Next, choose a Wi-Fi password of at least 8 characters. Any device trying to connect to the router wirelessly will need to enter this password the first time it connects.

Tap Next to configure your 5 GHz wireless network. When satisfied, tap Next to proceed.

Step 7

Enter the administrator password of your choice. Unlike the Wi-Fi password, this password is only required when you need to configure the router. See Configuration - Router Mode on page 35 for details of when this password is used. Tap Next to proceed.

D-Link DIR-869 User Manual

Section 3 - Getting Started

Step 8

If you wish to receive push notifications whenever a new firmware update is available, check the Notify me when new firmware is available box and tap Next.

Otherwise, just tap Next to proceed.

Step 9

You will be presented with a summary of your chosen settings. Tap Save to complete the setup.

D-Link DIR-869 User Manual

Section 3 - Getting Started

Congratulations, your device has been successfully configured! You can share this information by tapping Share By E-mail, or tap Finish to exit the app.

D-Link DIR-869 User Manual

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