D-Link DIR-868L Service Manual
Version 2.01 | 08/14/2014
User Manual
Wireless AC1750 Dual Band Gigabit Cloud Router
DIR-868L
Preface
D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any
person or organization of such revisions or changes.
Manual Revisions
Revision Date Description
2.01 August 14, 2014 • Initial release for B1 revision
Trademarks
D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United States or other countries.
All other company or product names mentioned herein are trademarks or registered trademarks of their respective companies.
Apple®, Apple logo®, Safari®, iPhone®, iPad®, iPod touch® and Macintosh® are trademarks of Apple Inc., registered in the U.S. and other countries.
App Store
Chrome™ browser, Google Play™ and Android™ are trademarks of Google Inc.
SM
is a service mark of Apple Inc.
Internet Explorer®, Windows® and the Windows logo are trademarks of the Microsoft group of companies.
Copyright © 2014 by D-Link Corporation, Inc.
All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from D-Link Corporation, Inc.
The purpose of this product is to create a constant network connection for your devices. As such, it does not have a standby mode or use a power
management mode. If you wish to power down this product, please simply unplug it from the power outlet.
Power Usage
This device is an Energy Related Product (ErP) with High Network Availability (HiNA), and automatically switches to a power-saving Network Standby
mode within 1 minute of no packets being transmitted. It can also be turned o through a power switch to save energy when it is not needed.
Network Standby: 7.21 watts
Switched O: 0.15 watts
iD-Link DIR-868L User Manual
Table of Contents
Table of Contents
Preface ................................................................................. i
Manual Revisions ........................................................................... i
Trademarks ...................................................................................... i
Power Usage .................................................................................... i
Product Overview .............................................................. 1
Package Contents ......................................................................... 1
System Requirements ................................................................. 2
Introduction ...................................................................................3
Features ............................................................................................4
Hardware Overview ..................................................................... 5
Connections ...........................................................................5
LEDs ...........................................................................................6
Installation .........................................................................7
Before you Begin ...........................................................................7
Wireless Installation Considerations ......................................8
Hardware Installation .................................................................. 9
Folders ....................................................................................37
Favorites .................................................................................40
Using the mydlink™ SharePort app for Android™ ...........41
Main Menu ............................................................................46
Documents ............................................................................47
Pictures ...................................................................................49
Videos .....................................................................................51
Music .......................................................................................53
Folders ....................................................................................56
Favorites .................................................................................60
Using SharePort Web Access ..................................................61
Music .......................................................................................63
Pictures ...................................................................................64
Videos .....................................................................................65
Documents ............................................................................66
Conguration ...................................................................67
Home ..............................................................................................68
Getting Started ................................................................11
Setup Wizard ................................................................................12
QRS Mobile App ..........................................................................17
mydlink™ SharePort ...................................................................22
Main Menu ............................................................................27
Documents ............................................................................28
Pictures ...................................................................................30
Videos .....................................................................................32
Music .......................................................................................34
Internet ...................................................................................68
DIR-868L .................................................................................69
Connected Clients ..............................................................70
USB Device ............................................................................71
Settings ..........................................................................................72
Wizard .....................................................................................72
Internet ...................................................................................72
Wireless ..................................................................................96
Network ..................................................................................99
iiD-Link DIR-868L User Manual
Table of Contents
SharePort ............................................................................ 101
mydlink ................................................................................ 103
Advanced ...................................................................................104
QoS Engine......................................................................... 104
Firewall ................................................................................ 105
Port Forwarding ............................................................... 108
Website Filter ..................................................................... 110
Static Routes ...................................................................... 111
Dynamic DNS .................................................................... 113
Management ............................................................................. 115
Time & Schedule ..............................................................115
System Log ......................................................................... 117
Admin ..................................................................................118
Upgrade .............................................................................. 120
Statistics .............................................................................. 121
Connect a Wireless Client to your Router ....................122
Wireless Basics ...............................................................142
What is Wireless? ...................................................................... 143
Tips ................................................................................................ 145
Wireless Modes ......................................................................... 146
Networking Basics .........................................................147
Check your IP address ............................................................ 147
Statically Assign an IP address ............................................ 148
Wireless Security ......................................................... 149
What is WPA? ................................................................149
Technical Specications ................................................150
WPS Button ................................................................................ 122
Windows® 8 ................................................................................123
WPA/WPA2 .........................................................................123
Windows® 7 ................................................................................125
WPA/WPA2 .........................................................................125
WPS ....................................................................................... 128
Windows Vista® ......................................................................... 132
WPA/WPA2 .........................................................................133
Windows® XP ............................................................................. 135
WPA/WPA2 .........................................................................136
Troubleshooting ............................................................138
iiiD-Link DIR-868L User Manual
Section 1 - Product Overview
Product Overview
Package Contents
Wi-Fi Conguration Note
DIR-868L
Ethernet Cable
Power Adapter
Wi-Fi Conguration Card
If any of the above items are missing, please contact your reseller.
Quick Installation Guide
D-Link Cloud Service Mobile Apps Guide
CD-ROM
Note: Using a power supply with a dierent voltage rating than the one included with the DIR-868L will cause damage and void the warranty
for this product.
1D-Link DIR-868L User Manual
Section 1 - Product Overview
Network Requirements
Web-based Conguration
Utility Requirements
System Requirements
• An Ethernet-based cable or DSL modem
• IEEE 802.11ac/n/g/b/a wireless clients
• 10/100/1000 Mbps Ethernet
Computer with the following:
• Windows®, Macintosh, or Linux-based operating system
• An installed Ethernet adapter
Browser Requirements:
• Internet Explorer 7 or higher
• Firefox 12 or higher
• Safari 4 or higher
• Chrome 20 or higher
mydlink Requirements
Windows
installed. Visit www.java.com to download the latest version.
• iPhone/iPad/iPod touch (iOS 4.3 or higher)
• Android device (2.3.3 or higher)
• Computer with the following browser requirements:
iPhone, iPad, and iPod touch are registered trademarks of Apple Inc. Android is a trademark of Google, Inc.
®
Users: Make sure you have the latest version of Java
• Internet Explorer 7 or higher
• Firefox 12 or higher
• Safari 5 or higher
• Chrome 20 or higher
2D-Link DIR-868L User Manual
Section 1 - Product Overview
Introduction
The D-Link DIR-868L Wireless AC1750 Dual Band Gigabit Cloud Router comes equipped with four Gigabit ports to provide speeds
up to 10x faster than standard 10/100 ports. It also uses 802.11ac technology with multiple intelligent antennas to maximize
the speed and range of your wireless signal to signicantly outperform 802.11n devices. With the addition of intelligent Quality
of Service (QoS), data streams are separated which helps organize and prioritize your network trac so your video streaming,
gaming, and VoIP calls run smoother over both your wired and wireless network.
The DIR-868L supports a host of cloud features including QRS Mobile which allows you to setup and congure the router using
a mobile app. Using this app, you can set up your router right from your sofa; no PC required.
The Wireless AC1750 Dual Band Gigabit Cloud Router is also mydlink-enabled, which gives you access to your home network
no matter where you go. Now you can monitor and manage your home network right from your laptop, iPhone®, iPad®, or
Android™ device. Routers with mydlink enabled can be congured to send an email to keep you informed anywhere, anytime
when new devices are connecting to your network or unwanted access is detected. Parents can monitor in real-time websites
that are being visited with recent browser history displayed on the mydlink™ Lite app.
mydlink™ SharePort technology lets you take advantage of the USB 3.0 port found on the back of your DIR-868L. Plug in a USB
storage drive and you can use the mydlink™ SharePort app for iPhone, iPod, and iPod touch, and Android to access les, stream
videos, view photos, or listen to music on your laptop or mobile devices. Plug in a printer and you can use the SharePort Plus
app to share that printer with all of your devices.
The DIR-868L Wireless AC1750 Dual Band Gigabit Cloud Router provides incredible speeds, smart antenna technology, fast
ports, cloud features, terric security features and easy installation options; all in an innovative case design.
3D-Link DIR-868L User Manual
Section 1 - Product Overview
Features
• Faster Wireless Networking - The DIR-868L can provide up to a full 1750 Mbps* wireless connection with concurrent
802.11ac and 802.11n wireless clients . It also operates on both the 2.4 GHz and 5 GHz bands to allow separation of trac
so users can participate in high-bandwidth activities, such as video streaming, online gaming, and real-time audio, without
aecting low-priority trac like email and web surng.
• Cloud Features - The DIR-868L supports the QRS Mobile app to setup the router using a mobile device. It is also mydlinkenabled so you can remotely access and mange your DIR-868L from a mobile device. mydlink™ SharePort can be used to
share les, stream videos, view photos, and play music. SharePort Plus lets you share a printer that is in your network so
everyone can use it.
• Compatible with 802.11n/g/b/a Devices - The DIR-868L is still fully compatible with IEEE 802.11n/g/b/a standards, so it
can connect with existing 802.11n, 802.11g, 802.11b, and 802.11a wireless devices.
• Advanced Firewall Features - The web-based user interface displays a number of advanced network management features
including:
• Content Filtering - Easily apply content ltering based on MAC address, URL, and/or domain name.
• Filter Scheduling - These lters can be scheduled to be active on certain days or for a duration of hours or minutes.
• Secure VPN Sessions - The DIR-868L can pass data through encrypted VPN sessions. It supports multiple and concurrent
IPSec and PPTP sessions, so users behind the DIR-868L can securely access corporate networks.
• New User-friendly GUI with Setup Wizard - Featuring a new easy-to-use Web-based user interface, the DIR-868L lets you
control what information is accessible to those on the wireless network, whether from the Internet or from your oce. With
the setup wizard, you can congure your router to your specic settings within minutes.
* Maximum wireless signal rate derived from IEEE Standard 802.11ac, 802.11a, 802.11b, 802.11g, and 802.11n specications. Actual data throughput will vary. Network conditions
and environmental factors, including volume of network trac, building materials and construction, and network overhead, lower actual data throughput rate. Environmental
conditions will adversely aect wireless signal range.
4D-Link DIR-868L User Manual
Section 1 - Product Overview
Hardware Overview
Connections
1
2
3
4
5
6
7
1 USB 3.0 Port Connect a USB ash drive to share content , or connect it to a USB printer to share it on your network.
2 WPS Button Press to start the WPS process and automatically create a secure connection to a WPS client.
3 Gigabit LAN Ports (1-4) Connect Ethernet devices such as computers, switches, storage (NAS) devices and game consoles.
4 Gigabit Internet Port Using an Ethernet cable, connect your broadband modem to this port.
5 Power Button Press the power button to power on and o.
6 Power Receptor Receptor for the supplied power adapter.
7 Reset Button Insert a paperclip in the hole for several seconds to reset the router to default settings.
5D-Link DIR-868L User Manual
Section 1 - Product Overview
Hardware Overview
LEDs
1
1 Power LED
2 Internet LED
2
A solid green light indicates a proper connection to the power supply. The light will blink green during
the WPS process. The light will light solid orange during boot up.
A solid light indicates connection on the Internet port. If the LED is orange, the connection is good but
the router cannot connect to the Internet.
6D-Link DIR-868L User Manual
Section 2 - Installation
Installation
This section will walk you through the installation process. Placement of the router is very important. Do not place the router
in an enclosed area such as a closet, cabinet, or in the attic or garage.
Before you Begin
• Please congure the router with the computer that was last connected directly to your modem.
• You can only use the Ethernet port on your modem. If you were using the USB connection before using the router,
then you must turn o your modem, disconnect the USB cable and connect an Ethernet cable to the Internet port
on the router, and then turn the modem back on. In some cases, you may need to call your ISP to change connection
types (USB to Ethernet).
• If you have DSL and are connecting via PPPoE, make sure you disable or uninstall any PPPoE software such as WinPoET,
BroadJump, or EnterNet 300 from your computer or you will not be able to connect to the Internet.
7D-Link DIR-868L User Manual
Section 2 - Installation
Wireless Installation Considerations
The D-Link wireless router lets you access your network using a wireless connection from virtually anywhere within the
operating range of your wireless network. Keep in mind, however, that the number, thickness and location of walls, ceilings,
or other objects that the wireless signals must pass through, may limit the range. Typical ranges vary depending on the types
of materials and background RF (radio frequency) noise in your home or business. The key to maximizing wireless range is to
follow these basic guidelines:
1. Keep the number of walls and ceilings between the D-Link router and other network devices to a minimum - each wall
or ceiling can reduce your adapter’s range from 3-90 feet (1-30 meters.) Position your devices so that the number of walls
or ceilings is minimized.
2. Be aware of the direct line between network devices. A wall that is 1.5 feet thick (.5 meters), at a 45-degree angle appears
to be almost 3 feet (1 meter) thick. At a 2-degree angle it looks over 42 feet (14 meters) thick! Position devices so that the
signal will travel straight through a wall or ceiling (instead of at an angle) for better reception.
3. Building materials make a dierence. A solid metal door or aluminum studs may have a negative eect on range. Try
to position access points, wireless routers, and computers so that the signal passes through drywall or open doorways.
Materials and objects such as glass, steel, metal, walls with insulation, water (sh tanks), mirrors, le cabinets, brick, and
concrete will degrade your wireless signal.
4. Keep your product away (at least 3-6 feet or 1-2 meters) from electrical devices or appliances that generate RF noise.
5. If you are using 2.4 GHz cordless phones or X-10 (wireless products such as ceiling fans, lights, and home security systems),
your wireless connection may degrade dramatically or drop completely. Make sure your 2.4 GHz phone base is as far
away from your wireless devices as possible. The base transmits a signal even if the phone is not in use.
8D-Link DIR-868L User Manual
Section 2 - Installation
Hardware Installation
1. Turn o and unplug your cable or DSL broadband modem. This is required.
Modem
2. Position your router close to your modem and a computer. Place the router in an open area of your intended
work area for better wireless coverage.
3. Unplug the Ethernet cable from your modem (or existing router if upgrading) that is connected to your computer.
Plug it into the LAN port labeled 1 on the back of your router. The router is now connected to your computer.
4
DIR-868LComputer
9D-Link DIR-868L User Manual
Section 2 - Installation
1
INTERNET
4. Plug one end of the included Ethernet cable that came with your router into the yellow port labeled INTERNET
on the back of the router. Plug the other end of this cable into the Ethernet port on your modem.
DIR-868L
Modem
INTERNET
Computer
5. Reconnect the power adapter to your cable or DSL broadband modem and wait for two minutes.
6. Connect the supplied power adapter into the power receptor on the back of the router and then plug it into a
power outlet or surge protector. Press the power button and verify that the power LED is lit. Allow 1 minute for
the router to boot up.
DIR-868L
Modem
Computer
7. If you are connecting to a broadband service, you may be online already and further conguration will be optional.
10D-Link DIR-868L User Manual
Section 2 - Installation
Getting Started
There are several dierent ways you can congure your router to connect to the Internet and connect to your clients:
• D-Link Setup Wizard - This wizard will launch when you log into the router for the rst time. Refer to “Setup Wizard” on
page 12.
• QRS Mobile App - Use your iPhone, iPad, iPod touch, or Android device to congure your router. Refer to “QRS Mobile
App” on page 17.
• Manual Setup - Log into the router and manually congure your router (advanced users only). Refer to “Network” on
page 99.
11D-Link DIR-868L User Manual
Section 2 - Installation
Setup Wizard
If this is your rst time installing the router, open your web browser and
enter http://dlinkrouter.local./ in the address bar. Alternatively, enter
the IP address of the router (default: http://192.168.0.1).
The wizard is designed to guide you through a step-by-step process to
congure your new D-Link router and connect to the Internet.
Click Next to continue.
Please wait while your router detects your Internet connection type. If
the router detects your Internet connection, you may need to enter your
ISP information such as username and password.
12D-Link DIR-868L User Manual
Section 2 - Installation
If the router does not detect a valid Internet connection, a list of
connection types to choose from will be displayed.
Select your Internet connection type (this information can be obtained
from your Internet service provider) and click Next to continue.
If the router detected or you selected PPPoE, enter your PPPoE username
and password and click Next to continue.
Note: Make sure to remove your PPPoE software from your computer. The
software is no longer needed and will not work through a router.
If the router detected or you selected Static IP, enter the IP and DNS
settings supplied by your ISP. Click Next to continue.
13D-Link DIR-868L User Manual
Section 2 - Installation
For both the 2.4 GHz and 5 GHz segments, create a Wi-Fi network name
(SSID) using up to 32 characters.
Create a Wi-Fi password (between 8-63 characters). Your wireless clients
will need to have this passphrase or key entered to be able to connect
to your wireless network.
Click Next to continue.
In order to secure the router, please enter a new password. You will be
prompted for this password every time you want to use the router’s web
conguration utility. Click Next to continue.
The Summary window will display your settings. Click Next if you are
satised, or click Back to make changes to them.
14D-Link DIR-868L User Manual
Section 2 - Installation
To use the mydlink service (mydlink.com or the mydlink Lite app), you
must have an account. Select Yes if you have a mydlink account already,
or No if you want to create one. Click Next to continue.
If you do not want to register at this time, click Skip.
If you clicked Yes, enter your mydlink account name (email address) and
password. Click Next to register your mydlink account with the router.
If you clicked No, ll out the requested information and click Next to
create your mydlink account.
At the end of the wizard, you will be presented with a nal summary of
your settings. Click Finish to close the wizard.
15D-Link DIR-868L User Manual
Section 2 - Installation
The mydlink App will allow you to receive notices, browse network users,
and congure your router from an iPhone/iPad/iPod Touch (iOS 3.0 or
higher), Android device (1.6 or higher).
To download the "mydlink Lite" app, visit the App Store, Google Play or
https://www.mydlink.com/apps.
PC and Mac users can use the mydlink portal at http://mydlink.com.
16D-Link DIR-868L User Manual
Section 2 - Installation
QRS Mobile App
QRS Mobile app allows you to install and congure your router from your mobile device.
Note: The screenshots may be dierent depending on your mobile device’s OS version.
Step 1
Search for the free QRS Mobile App on the iTunes Store or Google Play.
Step 2
Once your app is installed, you may now congure your router. Connect
to the router wirelessly by going to your wireless utility on your device.
Scan for the Wi-Fi name (SSID) as listed on the supplied info card. Select
and then enter your Wi-Fi password.
Step 3
Once you connect to the router, launch the QRS Mobile app from the
Home screen of your device.
17D-Link DIR-868L User Manual
Section 2 - Installation
Step 4
You will see the welcome screen. Tap Start to proceed, then enter your
device password and tap Log In. Tap Next once the Operation Mode
screen appears.
Step 5
At this point, please ensure that you the router is connected to a modem.
Plug one end of the provided Ethernet cable into your DSL or cable
modem, and plug the other end into the port marked INTERNET on the
DIR-868L. Tap Next to automatically detect your Internet connection
and proceed to the next step.
18D-Link DIR-868L User Manual
Section 2 - Installation
Step 6
You will be prompted to set up each wireless frequency band in turn;
the 2.4 GHz band followed by the 5 GHz band.
Firstly, enter a network name (SSID) of your choice, or leave it unchanged
to accept the default SSID. Each wireless band can be assigned its own
SSID.
Secondly, choose a Wi-Fi password of at least 8 characters. Any device
trying to connect to the router wirelessly will need to enter this password
the rst time it connects.
Finally, tap Next to proceed.
Step 7
Enter the administrator password of your choice. Unlike the Wi-Fi
password, this password is only required when you need to congure
the router. See page 118 for details of when this password is used. Tap Next
to proceed.
19D-Link DIR-868L User Manual
Section 2 - Installation
Step 8
If you already have a mydlink account, select Yes, I have a mydlink
account and enter your mydlink email address and password. Lastly, tap
Sign In to set up the router to use your mydlink account.
If you do not have a mydlink account, select No, I want to create a new
mydlink account. Enter your E-mail address, choose a mydlink password
and check the I accept the mydlink terms and conditions box. Finally,
tap Register account to create your new mydlink account.
If you do not want to congure your router with mydlink at this stage,
tap Skip to proceed.
Step 9
If you wish to receive push notications whenever a new rmware update
is available, check the Notify me when new rmware is available box
and tap Next.
Otherwise, just tap Next to proceed.
20D-Link DIR-868L User Manual
Section 2 - Installation
Step 10
You will be presented with a summary of your chosen settings.
Tap Save to complete the setup.
Congratulations, your device has been successfully congured! You can
share this information by tapping Share By NFC, Share By E-mail, or
tap Finish to exit the app.
If you tap Share By NFC, you can now touch the tag with your other
device until the conrmation message appears.
21D-Link DIR-868L User Manual
Section 3 - Usage
mydlink™ SharePort
Using the mydlink SharePort app for iPad®, iPhone®, and iPod touch®
The mydlink SharePort app is a streamlined mobile application that allows you to conveniently stream media and share les
stored on a removable storage connected to your router. Once the router is set up, you can start the app and easily connect
from a local network or through the Internet to access your photos, videos, music, and documents. It allows you to create your
own personal cloud storage; you can upload les and photos from your mobile device to the removable storage via the app
from anywhere in the world!
Note: In order to ensure smooth streaming performance, you will need a minimum of 2 Mbit/s upload bandwidth for your router’s Internet connection.
Streaming performance will vary depending on the quality of your Internet connection.
Using mydlink SharePort remotely from the Internet:
1. Make sure the device is powered on. Then plug your USB drive into
the USB port of the device.
Note: If you connect a removable storage with many les or a large capacity, it may
take a while for the router to scan and catalog your les.
2. If you are connecting remotely through the mydlink SharePort app
from the Internet, you will need a mydlink account. Please refer to
page 103 for more details.
USB port
22D-Link DIR-868L User Manual
Section 3 - Usage
3. Use your iPhone, iPad or iPod Touch to search for and download the
free mydlink SharePort app from the App Store.
If you have a QR code reader, you can scan the code for mydlink
SharePort to the right.
4. Tap the mydlink SharePort icon, and the app will load.
5. Tap Set up to go to Settings and enter the Admin password
and your mydlink Account Login information when the pop-up
displays. Tap Done when your information is entered. (The Admin
password is only for local access, if you can connect through the
Internet, then you can leave the Admin password blank)
23D-Link DIR-868L User Manual
Section 3 - Usage
6. You can now use the mydlink SharePort app interface to stream
media and access les stored on your removable drive. The wireless
icon at the bottom will be lit green to indicate you are connected
to the router through Remote Access. If you need to change your
settings, tap the gear icon at the top right corner to enter the
settings page.
7. If you have more than one device registered to your mydlink
account, this will be displayed in the device list and you will be
prompted to select the device you wish to use from this page.
Note: If you see a red wireless icon, your router’s network environment may not
be suitable for a direct network connection and you may experience slow
network speeds.
24D-Link DIR-868L User Manual
Section 3 - Usage
Using mydlink SharePort in a local network:
1. Make sure the device is powered on. Then plug your USB drive into
the USB port of the device.
Note: If you connect a removable storage with many les or a large capacity, it
may take a while for the router to scan and catalog your les.
2. Use your iPhone, iPad or iPod Touch to search for and download the
free mydlink SharePort app from the App Store.
If you have a QR code reader, you can scan the code for mydlink
SharePort to the right.
3. On your mobile device, go to your Wi-Fi settings and connect to your
router’s wireless network using the default Wi-Fi settings. Locate the
Wi-Fi name (SSID) and password for your device as printed on the
included Wi-Fi Conguration Card
4. Tap the mydlink SharePort icon, and the app will load.
25D-Link DIR-868L User Manual
Section 3 - Usage
5. Tap Set up to enter the Admin password for your router when the
pop-up displays.
6. Enter your Admin Login in the Password eld and tap Done.
7. You can now use the mydlink SharePort app interface to stream
media and access les stored on your removable drive. The wireless
icon at the bottom will be lit blue to indicate a Local Access
connection. If you need to change your settings, tap the gear icon
at the top right corner to enter the settings page.
Note: If you see a red wireless icon, your router’s network environment may not
be suitable for a direct network connection and you may experience slow
network speeds.
26D-Link DIR-868L User Manual
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