D-Link DIR-817LW User Manual
Version 1.10 | June 05, 2014
User Manual
Wireless AC750
Dual Band Cloud Router
DIR-817LW
Preface
D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any
person or organization of such revisions or changes.
Manual Revisions
Revision Date Description
1.10 June 05, 2014 • Initial release for Revision A1
Trademarks
© 2014 D-Link. All Rights Reserved. D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation
or its subsidiaries. All other third-party marks mentioned herein may be trademarks of their respective owners. This publication
may not be reproduced, in whole or in part, without prior express written permission from D-Link Systems, Inc.
iD-Link DIR-817LW User Manual
Table of Contents
Table of Contents
Preface ................................................................................. i
Manual Revisions ........................................................................... i
Trademarks ...................................................................................... i
Product Overview .............................................................. 1
Package Contents ......................................................................... 1
Minimum Requirements ............................................................ 2
Introduction ...................................................................................3
Hardware Overview ..................................................................... 4
Connections ...........................................................................4
LEDs ...........................................................................................5
Installation ......................................................................... 6
Before you Begin ...........................................................................6
Wireless Installation Considerations ......................................7
Connect to your Network .......................................................... 8
Connect to an Existing Router ...............................................11
Conguration ...................................................................13
Quick Setup Wizard ....................................................................14
QRS Mobile App ..........................................................................21
Web-based Conguration Utility ..........................................22
Internet Connection Setup .............................................23
Static (assigned by ISP) ................................................24
Dynamic (Cable) .............................................................25
PPPoE (DSL) ......................................................................26
PPTP ....................................................................................27
L2TP ....................................................................................29
DS-Lite ...............................................................................31
Internet Connection Setup Wizard .......................................32
Wireless Settings .................................................................37
Wireless Connection Setup Wizard..........................38
Add Wireless Device with WPS Wizard ...................40
Manual Wireless Settings ............................................42
802.11n/g (2.4GHz) ..................................................42
802.11ac/n/a (5GHz) ...............................................43
Wireless Security .................................................................44
What is WPA? ...................................................................44
WPA/WPA2-Personal (PSK) .........................................45
Congure WPA/WPA2-Enterprise (RADIUS)..........46
Network Settings ................................................................48
Router Settings ...............................................................48
DHCP Server Settings ...................................................49
DHCP Reservation .........................................................51
Storage ...................................................................................52
Access Files from the Internet ...................................53
Media Server.........................................................................54
IPv6 ..........................................................................................55
IPv6 Internet Connection Setup Wizard ................57
IPv6 Manual Setup.........................................................62
Auto Detection .........................................................62
Static IPv6 ...................................................................63
Autoconguration ...................................................64
PPPoE............................................................................65
IPv6 in IPv4 Tunnel ...................................................67
iiD-Link DIR-817LW User Manual
Table of Contents
6 to 4 Tunneling ........................................................68
6rd .................................................................................69
Local Connectivity ...................................................70
mydlink Settings .................................................................71
Advanced ...............................................................................72
Virtual Server ...................................................................72
Port Forwarding .............................................................73
Application Rules ...........................................................74
QoS Engine .......................................................................75
Network (MAC) Filters ..................................................77
Inbound Filters ................................................................78
Access Control .................................................................79
Access Control Wizard ............................................79
Website Filters .................................................................83
Firewall Settings .............................................................84
Routing ..............................................................................86
Advanced Wireless ........................................................87
Wi-Fi Protected Setup (WPS) .....................................88
WPS Button ................................................................89
Advanced Network Settings ......................................90
Guest Zone .......................................................................91
IPv6 Firewall .....................................................................92
IPv6 Routing ....................................................................93
Tools ........................................................................................94
Admin.................................................................................94
Time ....................................................................................95
SysLog ................................................................................96
Email Settings..................................................................97
System ...............................................................................98
Firmware ...........................................................................99
Language Pack Upgrade .............................................99
Dynamic DNS ...............................................................100
System Check ............................................................... 102
Schedules ...................................................................... 103
Status ...................................................................................104
Device Info ....................................................................104
Logs..................................................................................105
Statistics ......................................................................... 106
Internet Sessions ......................................................... 107
Wireless...........................................................................108
Routing ........................................................................... 109
IPv6 ..................................................................................110
IPV6 Routing .................................................................111
Support ............................................................................... 112
Sharing Files Using the mydlink SharePort™ App .......113
The mydlink SharePort App for iOS Devices .................. 113
Main Menu ......................................................................... 117
Documents ......................................................................... 118
Pictures ................................................................................ 120
Videos ..................................................................................122
Music .................................................................................... 124
Folders ................................................................................. 127
Favorites .............................................................................. 130
The mydlink SharePort App for Android™ Devices ..... 131
Main Menu ......................................................................... 135
Documents ......................................................................... 136
Pictures ................................................................................ 138
iiiD-Link DIR-817LW User Manual
Table of Contents
Videos ..................................................................................140
Music .................................................................................... 142
Folders ................................................................................. 145
Favorites .............................................................................. 149
Using SharePort Mobile for Windows® 8/RT .................. 150
Main Menu ......................................................................... 152
Documents ......................................................................... 153
Pictures ................................................................................ 154
Movies .................................................................................. 156
Music .................................................................................... 158
Folder ................................................................................... 161
Favorite ................................................................................ 164
Using SharePort Web Access ............................................... 165
Music .................................................................................... 167
Pictures ................................................................................ 168
Videos ..................................................................................169
Documents ......................................................................... 170
Troubleshooting ............................................................188
Wireless Basics ...............................................................192
What is Wireless? ...................................................................... 193
Tips ................................................................................................ 195
Wireless Modes ......................................................................... 196
Networking Basics .........................................................197
Check your IP address ............................................................ 197
Windows® 8 Users ............................................................ 197
Windows® 7/Vista® Users............................................... 197
Windows® XP Users ......................................................... 197
Statically Assign an IP Address ........................................... 198
Windows® 8 Users ............................................................ 198
Windows® 7/ Vista® Users .............................................. 199
Windows® XP Users ......................................................... 200
Technical Specications ................................................201
Connect a Wireless Client to your Router ....................171
WPS Button ................................................................................ 171
Windows® 8 ................................................................................172
Windows® 7 ................................................................................174
WPA/WPA2 ......................................................................... 174
WPS ....................................................................................... 177
Windows Vista® ......................................................................... 181
WPA/WPA2 ......................................................................... 182
WPS/WCN 2.0 .................................................................... 184
Windows® XP ............................................................................. 185
WPA/WPA2 ......................................................................... 186
Contacting Technical Support ......................................202
GPL Code Statement......................................................203
Warranty .........................................................................215
Registration ...................................................................223
ivD-Link DIR-817LW User Manual
Section 1 - Product Overview
DIR-817LW Wireless AC750 Dual Band Fast Ethernet Cloud Router
Power Adapter
Ethernet Cable
Product Overview
Package Contents
Wi-Fi Conguration Card
Quick Install Guide
If any of the above items are missing, please contact your reseller.
Note: Using a power supply with a dierent voltage rating than the one included with the DIR-817LW will cause damage and void the
warranty for this product.
1D-Link DIR-817LW User Manual
Section 1 - Product Overview
Network Requirements • An Ethernet-based broadband modem
Web-based Conguration
Utility Requirements
Minimum Requirements
Computer with the following:
• Windows® 8, 7, Vista®, XP (SP3), or Mac OS® X (v10.4)
• An installed Ethernet adapter or wireless adapter
Supported Browsers:
• Internet Explorer 7 or higher
• Firefox
• Chrome
• Safari 4 or higher
Windows® Users: Make sure you have the latest version of Java installed.
Visit www.java.com to download the latest version.
mydlink Requirements
For mydlink and mydlink app requirements, refer to:
http://www.mydlink.com
2D-Link DIR-817LW User Manual
Section 1 - Product Overview
Introduction
The DIR-817LW Wireless AC750 Dual Band Cloud Router provides revolutionary 802.11ac wireless speed - up to 750Mbps - for
awless HD video streaming to multiple devices.
With mydlink™ Cloud Services, you can monitor your home network from anywhere, anytime, using your iPhone, iPad, and
Android device(s). Monitor what websites are being visited, block access from unwanted devices, and receive automatic e-mail
alerts when unauthorized connections are attempted.
With the mydlink SharePort™ app, you can wirelessly access your media that is stored on a connected USB drive from your
iPhone®, iPad®, or Android™ device. Best of all, you can get free apps for network management and le access.
* Maximum wireless signal rate derived from IEEE Standard 802.11ac (draft), 802.11a, 802.11g, and 802.11n specications. Actual data throughput will vary. Network conditions
and environmental factors, including volume of network trac, building materials and construction, and network overhead, lower actual data throughput rate. Environmental
conditions will adversely aect wireless signal range.
3D-Link DIR-817LW User Manual
Section 1 - Product Overview
Hardware Overview
Connections
2
3
4
1
5
6
7
1 USB Port Connect a USB ash drive to share content throughout your network.
2 WPS Button Press the WPS button to start the WPS process. The Power LED will start to blink.
3 LAN Ports (1-4) Connect Ethernet devices such as computers, switches, storage (NAS) devices and video game consoles.
4 Internet Port Connect your broadband modem to this port using an Ethernet cable.
5 Power Button Press the power button to power the router on and o.
6 Power Port Connect the supplied power adapter to this port.
7 Reset Button Press and hold the reset button with a paper clip for six seconds to reset the router to the factory default settings.
4D-Link DIR-817LW User Manual
Section 1 - Product Overview
Hardware Overview
LEDs
1
1 Power LED
2 Internet LED
2
A solid green light indicates a proper connection to the power supply. The light will be solid orange
during reboot, and will blink green during the WPS process.
A solid green light indicates a successful connection to the Internet. If the LED is solid orange, the
connection is good but the router cannot connect to the Internet.
5D-Link DIR-817LW User Manual
Section 2 - Installation
Installation
This section will walk you through the installation process. Placement of the router is very important. Do not place the router
in an enclosed area such as a closet, cabinet, or in the attic or garage.
Before you Begin
• Please congure the router with the computer that was last connected directly to your modem.
• Users with DSL providers - If you are using a PPPoE connection, you will need your PPPoE user name and password.
If you do not have this information, contact your Internet provider. Do not proceed until you have this information.
• Users with Cable providers - Make sure you unplug the power to your modem. In some cases, you may need to turn
it o for up to ve minutes.
• Advanced Users - If your ISP provided you with a modem/router combo, you will need to set it to “bridge” mode so
the DIR-817LW can work properly. For details, contact your ISP or refer to the user manual for your modem/router
device.
6D-Link DIR-817LW User Manual
Section 2 - Installation
Wireless Installation Considerations
The D-Link wireless router lets you access your network using a wireless connection from virtually anywhere within the
operating range of your wireless network. Keep in mind, however, that the number, thickness and location of walls, ceilings,
or other objects that the wireless signals must pass through, may limit the range. Typical ranges vary depending on the types
of materials and background RF (radio frequency) noise in your home or business. The key to maximizing wireless range is to
follow these basic guidelines:
1. Keep the number of walls and ceilings between the D-Link router and other network devices to a minimum each wall or ceiling can reduce your adapter’s range from 3-90 feet (1-30 meters.) Position your devices so that
the number of walls or ceilings is minimized.
2. Be aware of the direct line between network devices. A wall that is 1.5 feet thick (.5 meters), at a 45-degree angle
appears to be almost 3 feet (1 meter) thick. At a 2-degree angle it looks over 42 feet (14 meters) thick! Position
devices so that the signal will travel straight through a wall or ceiling (instead of at an angle) for better reception.
3. Building Materials make a dierence. A solid metal door or aluminum studs may have a negative eect on range.
Try to position access points, wireless routers, and computers so that the signal passes through drywall or open
doorways. Materials and objects such as glass, steel, metal, walls with insulation, water (sh tanks), mirrors, le
cabinets, brick, and concrete will degrade your wireless signal.
4. Keep your product away (at least 3-6 feet or 1-2 meters) from electrical devices or appliances that generate RF
noise.
5. If you are using 2.4GHz cordless phones or X-10 (wireless products such as ceiling fans, lights, and home security
systems), your wireless connection may degrade dramatically or drop completely. Make sure your 2.4GHz phone
base is as far away from your wireless devices as possible. The base transmits a signal even if the phone is not
in use.
7D-Link DIR-817LW User Manual
Section 2 - Installation
Connect to your Network
1. Turn o and unplug the power to your DSL or Cable modem. This is required.
Modem
2. Connect an Ethernet cable from the Internet port of the router to the Ethernet port on your DSL or Cable modem.
Ethernet Port
Modem
Ethernet Cable
DIR-817LW
Internet Port (yellow)
8D-Link DIR-817LW User Manual
Section 2 - Installation
3. Connect another Ethernet cable from the Ethernet port on your computer to one of the LAN ports on the router.
Computer
Ethernet Cable
DIR-817LW
4. Plug the power back into your DSL or Cable modem. Please wait about one minute before continuing.
Computer
DIR-817LW
Modem
9D-Link DIR-817LW User Manual
Section 2 - Installation
5. Plug the power adapter into your router and connect to an available power outlet or surge protector. If the
Power LED does not light up, press the Power button on the back of the router.
Computer
Modem
DIR-817LW
Power Button
6. After the router has powered up, verify that the power (green) and Internet (orange or green) LEDs are both lit.
Skip to “Conguration” on page 13 to learn about your conguration options. If you initially choose not to connect
to the Internet, later you can use the ”Internet Connection Setup Wizard” on page 32.
10D-Link DIR-817LW User Manual
Section 2 - Installation
Connect to an Existing Router
Note: It is strongly recommended that you replace your existing router with the DIR-817LW instead of using both. If your modem is a
combo router, you may want to contact your ISP or review the manufacturer’s user guide so you can put the router into Bridge mode,
which will ‘turn o’ the router’s (NAT) functions.
If you are connecting the DIR-817LW router to an existing router to use as a wireless access point and/or switch, you will have
to do the following to the DIR-817LW before connecting it to your network:
• Disable UPnP
• Disable DHCP
• Change the LAN IP address to an available address on your network. The LAN ports on the router cannot accept
a DHCP address from your other router.
To connect to another router, please follow the steps below:
1. Plug the power into the router. Connect one of your computers to the router (LAN port) using an Ethernet cable. Make sure
your IP address on the computer is 192.168.0.xxx (where xxx is between 2 and 254). Please see the Networking Basics
section for more information. If you need to change the settings, write down your existing settings before making any
changes. In most cases, your computer should be set to receive an IP address automatically in which case you will not have
to do anything to your computer.
2. Open a web browser, enter http://192.168.0.1 (or http://dlinkrouter.local./) and press Enter. When the login window
appears, set the user name to Admin and leave the password box empty. Click Log In to continue.
3. Click on Advanced and then click Advanced Network. Uncheck the Enable UPnP checkbox. Click Save Settings to continue.
™
4. Click Setup and then click Network Settings. Uncheck the Enable DHCP Server checkbox. Click Save Settings to continue.
11D-Link DIR-817LW User Manual
Section 2 - Installation
5. Under Router Settings, enter an available IP Address and the Subnet Mask of your network. Click Save Settings to save
your settings. Use this new IP address to access the conguration utility of the router in the future. Close the browser and
change your computer’s IP settings back to the original values as in Step 1.
6. Disconnect the Ethernet cable from the router and reconnect your computer to your network.
7. Connect an Ethernet cable in one of the LAN ports of the router and connect it to your other router. Do not plug anything
into the Internet (WAN) port of the D-Link router.
8. You may now use the other three LAN ports to connect other Ethernet devices and computers. To congure your wireless
network, open a web browser and enter the IP address you assigned to the router. Refer to the Conguration and Wireless
Security sections for more information on setting up your wireless network.
12D-Link DIR-817LW User Manual
Section 3 - Conguration
Conguration
There are several dierent ways you can congure your router to connect to the Internet and connect to your clients:
• QRS Mobile App - Use your iPhone, iPad, or Android device to congure your router. See ”QRS Mobile App” on page 21.
• D-Link Setup Wizard - This wizard will launch when you log into the router for the rst time. Refer to “Quick Setup Wizard”
on page 14.
• Manual Setup - Log into the router and manually congure your router (advanced users only). Refer to “Manual Internet
Setup” on page 24.
13D-Link DIR-817LW User Manual
Section 3 - Conguration
Quick Setup Wizard
If this is your rst time installing the router, launch your web
browser (e.g., Internet Explorer), and you will automatically be
directed to the D-Link Setup Wizard.
If you have already congured your settings and you would like
to access the conguration utility, please refer to “Web-based
Conguration Utility” on page 22.
If this is your rst time logging into the router, and the wizard does
not start automatically, enter http://192.168.0.1.
The wizard will guide you through a step-by-step process to
congure your new D-Link router and connect to the Internet.
Click Next to continue.
Please wait while your router detects your internet connection
type. If the router detects your Internet connection, you may need
to enter your ISP information such as username and password. (See
instructions on page 16 for PPPoE, PPTP and L2TP).
14D-Link DIR-817LW User Manual
Section 3 - Conguration
If the router does not detect a valid Ethernet connection from the
Internet port, this screen will appear. Connect your broadband modem
to the Internet port and then click Connect.
If the router detects an Ethernet connection but does not detect the type
of Internet connection you have, this screen will appear. Click Guide me
through the Internet Connection Settings to display a list of connection
types to choose from.
Select your Internet connection type and click Next to continue. You
can select DHCP Connection (Dynamic IP Address) if your Internet
connection automatically provides you with an IP Address. This option
is commonly used for cable modem services.
Click Next to continue.
15D-Link DIR-817LW User Manual
Section 3 - Conguration
If the router detected or you selected PPPoE, enter your PPPoE User Name
and Password and click Next to continue.
Note: Make sure you remove the PPPoE software from your computer. The
software is no longer needed and will not work through a router.
If the router detected or you selected PPTP, enter your PPTP User Name,
Password, and other information supplied by your ISP. Click Next to
continue.
If the router detected or you selected L2TP, enter your User Name,
Password, and other information supplied by your ISP. Click Next to
continue.
16D-Link DIR-817LW User Manual
Section 3 - Conguration
If the router detected or you selected Static, enter the IP information
and DNS settings supplied by your ISP. Click Next to continue.
For both the 2.4GHz and 5GHz segments, create a wireless network
name (SSID) using up to 32 characters.
Create a wireless security passphrase or key (between 8-63 characters).
Your wireless clients will need to have this passphrase or key entered
to be able to connect to your wireless network.
Click Next to continue.
In order to secure your router, please enter a new Password. For added
security, check the Enable Graphical Authentication box to enable
CAPTCHA graphical authentication. Click Next to continue.
17D-Link DIR-817LW User Manual
Section 3 - Conguration
Select your time zone from the drop-down menu and click Next to
continue.
The Conrm Wi-Fi Settings window will display your wireless settings.
Write the information down, so you can congure your Wi-Fi devices
correctly. Click Next to continue.
The Saving Settings window will appear. Wait while the router is checking
Internet connectivity.
You will have the option of creating a bookmark. If you want a bookmark
to the Router Web Management, click OK. If not, click Cancel.
Note: If you click OK, a window may appear, depending on the browser you
are using. Follow the instructions to create a bookmark.
18D-Link DIR-817LW User Manual
Section 3 - Conguration
To use free mydlink Cloud Services (with the mydlink SharePort™ app or
the mydlink Lite app), you must have an account. Click a radio button to
indicate if you already have a mydlink account or if you need to create
one. Click Next to continue.
If you do not want to register at this time, click Skip.
If you clicked Yes, I have a mydlink account enter your mydlink Account
Name (E-mail Address) and Password. Click Login to register your
router.
If you clicked No, I want to login with a new mydlink account ll out the
requested information and click Sign up to create your mydlink account.
This is a free service. Go to www.mydlink.com for more information.
19D-Link DIR-817LW User Manual
Section 3 - Conguration
To download the mydlink Lite app or the mydlink SharePort app,
visit the App Store or Google Play. Refer to “Sharing Files Using the
mydlink SharePort™ App” on page 113.
For more on mydlink Lite go to https://mydlink.com/apps.
PC and Mac users can access the mydlink portal at http://mydlink.com.
20D-Link DIR-817LW User Manual
Section 3 - Conguration
QRS Mobile App
The QRS Mobile app allows you to install and congure your router from your iPad, iPhone (iOS 4.3 or higher), or Android device.
Step 1
From your iPad, iPhone, or Android device, go to the iTunes Store
and search for D-Link. Select QRS Mobile and then download it.
You may also nd the app by scanning the QR code below with
a QR code reader.
iOS Android
Step 2
Once your app is installed, you may now congure your router.
Connect to the router wirelessly by going to your wireless utility
on your device. Scan for the wireless network name (SSID) as
listed on the supplied info card. Select and then enter your
security password (Wi-Fi Password).
Step 3
Once you connect to the router, launch the QRS Mobile app
and it will guide you through the installation and conguration
of your router.
Wi-Fi Name(SSID) 2.4Ghz:
dlink-xxxx
Wi-Fi Name(SSID) 5GHz:
dlink-xxxx-5GHz
Password: xxxxxxxx
To congure your router, go to:
http://dlinkrouter.local.
Or http://192.168.0.1
Username: “Admin”
Password:” “ (leave the eld blank)
21D-Link DIR-817LW User Manual
Section 3 - Conguration
Web-based Conguration Utility
Open a web browser (e.g., Internet Explorer, Chrome, Firefox , or Safari)
and enter http://dlinkrouter.local./ or http://192.168.0.1. Windows
XP users should use http://dlinkrouter.
Enter your Password and click Login.
Note: If you did not create a password with the Setup Wizard,
leave the password blank by default.
22D-Link DIR-817LW User Manual
Section 3 - Conguration
Internet Connection Setup
If you want to congure your router to connect to the Internet using
the wizard, click Internet Connection Setup Wizard. Refer to “Internet
Connection Setup Wizard” on page 32.
If you consider yourself an advanced user, click Manual Internet
Connection Setup to congure your connection manually. (Instructions
for manual setup begin below.)
The next few pages will explain each of the ISP connection types. You can
select the type from the My Internet Connection is drop-down menu.
23D-Link DIR-817LW User Manual
Section 3 - Conguration
Manual Internet Setup
Static (assigned by ISP)
Select Static IP if all the IP information is provided to you by your ISP.
My Internet
Connection is:
IP Address:
Subnet Mask:
Default Gateway:
DNS Servers:
MTU:
MAC Address:
Select Static IP to manually enter the IP settings supplied
by your ISP (Internet Service Provider).
Enter the IP Address assigned by your ISP.
Enter the Subnet Mask assigned by your ISP.
Enter the Default Gateway assigned by your ISP.
The DNS server information will be supplied by your ISP.
Maximum Transmission Unit - you may need to change the
MTU for optimal performance with your specic ISP. 1500 is
the default MTU.
The default MAC Address is set to the Internet port’s physical
interface MAC address on the Broadband Router. It is not
recommended that you change the default MAC address
unless required by your ISP. You can click on Clone Your PC’s
MAC Address to replace the Internet port’s MAC address
with the MAC address of your Ethernet card.
24D-Link DIR-817LW User Manual
Section 3 - Conguration
Internet Setup
Dynamic (Cable)
My Internet
Connection is:
Host Name:
Use Unicasting:
Primary/Secondary
DNS Server:
MTU:
MAC Address:
Select Dynamic IP (DHCP) to obtain IP Address information
automatically from your ISP. This option is commonly used for cable
modem services.
The Host Name is optional but may be required by some ISPs. Leave
blank if you are not sure.
Check the box if you are having problems obtaining an IP address
from your ISP.
Enter the Primary and Secondary DNS server IP addresses assigned
by your ISP. These addresses are usually obtained automatically
from your ISP. Leave blank if you did not specically receive these
from your ISP.
Maximum Transmission Unit - you may need to change the MTU for
optimal performance with your specic ISP. 1500 is the default MTU.
The default MAC Address is set to the Internet port’s physical
interface MAC address on the Broadband Router. It is not
recommended that you change the default MAC address unless
required by your ISP. You can click on Clone Your PC’s MAC Address
to replace the Internet port’s MAC address with the MAC address
of your Ethernet card.
25D-Link DIR-817LW User Manual
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