Dji Matrice 300 RTK User Manual
MATRICE 300 RTK
Maintenance Manual
2020.05
v1.0
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Contents
Introduction
Disclaimer
Safety Guidelines
Flight Condition Requirements 4
Storage and Transportation 5
Firmware Updates 5
Inspection and Maintenance
Routine Inspection 5
Regular Maintenance 8
After-Sales Service
Warranty Policy 16
Repair Channel 16
Appendix
Maintenance Record 17
4
4
4
5
16
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Introduction
This Maintenance Manual offers guidelines to help you in the daily upkeep and maintenance of your
aircraft. A record table is also included to help you keep track of the maintenance records throughout
the product lifecycle.
This document will focus on the maintenance instructions and the notes, cautions, and warnings
during use. Read the User Manual and Maintenance Manual carefully to optimize your user
experience. If you have any questions on the maintenance operations, please contact DJI Support.
Disclaimer
Carefully read this entire document and all safe and lawful practices provided by DJITM before
using this product for the rst time. Failure to read and follow instructions and warnings may result
in serious injury to yourself or others, damage to your DJI product, or damage to other objects in
the vicinity. By using this product, you hereby signify that you have read this disclaimer carefully
and that you understand and agree to abide by all terms and conditions of this document and all
relevant documents of this product. You agree to use this product only for purposes that are proper.
You agree that you are solely responsible for your own conduct while using this product, and for any
consequences thereof. DJI accepts no liability for damage, injury, or any legal responsibility incurred
directly or indirectly from the use of this product.
DJI is a trademark of SZ DJI TECHNOLOGY CO., LTD. and its affiliated companies. Names of
products, brands, etc., appearing in this document are trademarks or registered trademarks of their
respective owner companies. This product and document are copyrighted by DJI with all rights
reserved. No part of this product or document shall be reproduced in any form without the prior written
consent of or authorization from DJI.
This disclaimer is available in various languages. In the event of divergence among different versions,
the English version shall prevail. The nal interpretation of this document and all related documents
of this product belongs to DJI. This content is subject to change without prior notice. For up to date
product information, visit http://www.dji.com and click on the product page for this product.
Safety Guidelines
Flight Condition Requirements
Operational Requirements
Before use, read the Disclaimer and Safety Guidelines, User Manual, and Maintenance Manual
carefully.
Flight Restrictions
1. Please connect your aircraft to the internet to update the database of DJI GEO Zones regularly.
Consult the relevant local government agencies or governing bodies before ight to ensure you
comply with all the relevant laws and regulations.
2. If ying in GEO Zones is required, apply for unlocking in advance.
https://www.dji.com/ysafe
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MATRICE 300 RTK
Maintenance Manual
Storage and Transportation
There are safety requirements for the storage and transportation of the Intelligent Flight Batteries.
Please strictly follow these Intelligent Flight Battery Safety Guidelines.
Firmware Updates
To optimize your experience, it is recommended to keep the rmware of the aircraft and remote controller
up to date before each ight. Refer to the User Manual for instructions on running a rmware update.
If the rmware update fails, restart the device and retry. If the problem persists, please contact DJI
Support.
Inspection and Maintenance
Routine inspection before and after operations or regular maintenance can greatly improve the
aircraft’s reliability, reduce potential safety hazards, and extend its service life.
Routine Inspection
It is recommended to check the following before each ight.
Checklist When Powered Off
Type Essentials
1. Visually inspect and use your ngers to feel the propellers, frame arms, arm
junctions, and landing gears to check if they are in good condition. If there are
any cracks or damage, replace the component immediately. ※
Structure
Motors
Batteries
2. The screws for all the connection structures are securely tightened, especially
those for the arm junctions and battery locker.
3. The waterproof rubber port covers are in place. If not, water may enter the
aircraft body which will cause short circuit.
4. There is no blockage in the intake vent of the upper cooling fan.
1. The propellers are not visibly deformed, damaged, aged or softened. If they
are, replace the propellers immediately. If there are any foreign objects on the
propellers, clear them before use. ※
2. Rotate the motors manually to check if they are rmly installed without a gap
between the motors and the motor base and the motors rotate smoothly without
noise.
3. Propellers are mounted correctly. CCW propellers should be on motors 1 and 3,
and CW propellers should be on motors 2 and 4. (The front-facing propeller on the
right is motor 1, with motor 2, 3, and 4 arranged in a counter-clockwise order.)
4. Refer to the propulsion system section in the Regular Maintenance Items.
1. There is no foreign object in the battery ports on the aircraft and the ports are not
misshapen.
2. The battery locker is secure and will not come loose during ight.
3. The battery shell has no visible damage. If it does, DO NOT use the battery for
ight.
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MATRICE 300 RTK
Maintenance Manual
Antennas
Gimbal
(Payload)
Radar
(Payload)
Remote
Controller
Damping Plate
Infrared
Sensing and
Vision Systems
Emergency
Supplies
※ It is recommended to replace the propellers only in an emergency situation during operations. After the emergency
ight is over, please contact DJI technical support or an authorized agent for overhaul as soon as possible.
1. All the antennas on the aircraft and remote controller are tightened rmly and free
of damage. They are in a place that will give the propellers proper clearance.
1. The gimbal appears intact and can rotate smoothly in all the three axes.
2. The lens is clean.
1. There is no blockage. The shell of the radar has no damage. The mounting
bracket is secure and in good condition.
1. The control sticks are centered in neutral position, with no foreign object such as
sand and soil, and can smoothly reach full ranges of motion in all channels.
2. The screen on the remote controller is clean and dry.
1. The dampeners and gimbal anti-drop rope are not damaged. The damping plate
has no crack or split. The gimbal connector is secure and cannot be rotated in
the opposite direction after the gimbal is installed.
1. There is no blockage in the working range of the Infrared Sensing and Vision
Systems and auxiliary lights, especially when using a non-DJI payload or
accessory.
2. Check the lenses or glass of the Infrared Sensing and Vision Systems and
auxiliary lights.
a. Make sure there are no stickers or any other obstructions over the Infrared
Sensing and Vision Systems.
b. Clean the lenses and glass with a dust-free cloth if there is any moisture,
ngerprint, or dirt.
c. Contact DJI Support if there is any damage to the lenses of the Infrared
Sensing and Vision Systems.
1. Spare USB-C cables
2. Two pairs of spare landing gears
3. Two pairs each of spare CW and CCW propellers
4. Spare microSD cards
5. Screwdrivers, screws of all types used, cable ties, tape, a dry and soft cloth
6. A multimeter
7. A case to store emergency supplies
Checklist When Powered On
Type Essentials
1. Conrm the control stick mode (Mode 1/2/3), and check in the control stick
Remote
Controller
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calibration page in the app if the proportion of the control lever is correct.
2. The remote controller has sufcient power and the battery is rmly installed.
3. Conrm that the channel used is automatic or custom, and then choose the
operation frequency and channel according to the signal to noise ratio.
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