Dish Network 123698, Duo 322 User Manual
Contents
Safety Instructions............................................................. iii
Chapter 1 - Introduction .....................................................1
Welcome to DISH NetworkTM.....................................................1
Overview......................................................................................1
If You Need More Assistance ......................................................2
Quick Start Guide ........................................................................2
Quick Tour of the Menus .............................................................4
About Satellite Television ............................................................7
About MDU ..................................................................................7
Chapter 2 - Receiver Description and Installation .......................9
The Receiver Front Panel............................................................ 9
The Receiver Back Panel Connections .....................................10
Remote Control.......................................................................... 11
Remote Control Settings............................................................13
Connecting Your Receiver......................................................... 14
Performing the QAM Frequency Scan.......................................15
Connecting Your Receiver to a Phone Line...............................19
Chapter 3 Using the System ............................................21
Using the Remote Control .........................................................21
Changing Channels ................................................................... 24
Using the Menus........................................................................24
Using the Program Guide ..........................................................27
Using the Browse Banner ..........................................................29
Ordering Pay Per View Programs..............................................31
Using Themes............................................................................ 32
DISH Home Interactive TV Applications ....................................33
Using Favorites Lists .................................................................33
Using Timers.............................................................................. 36
Setting Up the Receiver to Control a VCR.................................42
Setting Up a VCR for VCR Timers.............................................43
Using Locks ...............................................................................43
Using Caller ID........................................................................... 51
Resetting to Factory Defaults .................................................... 52
Changing Program Languages.................................................. 53
Control Other Devices with the Remote .................................... 53
Testing the System ....................................................................61
Page i
Contents
Chapter 4 Reference .........................................................63
Troubleshooting Tables .............................................................63
Device Codes.............................................................................70
Appendix ............................................................................75
Limited Warranty........................................................................75
Residential Customer Agreement ..............................................78
Staying Legal .............................................................................84
FCC Compliance........................................................................84
Index ...................................................................................87
Page ii
Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding-type
plug has two blades and a third grounding prong. The wide blade or the third
prong are provided for your safety. If the provided plug does not fit into your
outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched, particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Use only attachments/accessories specified by the manufacturer.
12. Unplug this apparatus during lightning storms or when unused for long periods
of time.
13. Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as the power supply cord or plug
is damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or
has been dropped.
Apparatus shall not be exposed to dripping or splashing and no
objects filled with liquids, such as vases, shall be placed on the
apparatus.
Page iii
Safety
Safety Tips
• Unplug the receiver from the AC power outlet before cleaning.
• The use of accessories or attachments not recommended by the receiver
manufacturer will void the Limited Warranty.
•Do not place the receiver in an enclosure such as a cabinet without proper
ventilation.
• Do not install the receiver in any area where the temperature can be less than
40°F or more than 113°F.
•Do not stack the receiver on top of or below other electronic devices.
• Operate the receiver using only the type of power source indicated on the
marking label. Unplug the receiver power cord by gripping the power plug, not
the cord.
•Do not overload wall outlets or extension cords, as this can result in a risk of
fire or electrical shock.
• Never insert objects of any kind into the receiver through openings, as the
objects may touch dangerous voltage points or short out parts. This could cause
fire or electrical shock.
•Do not attempt to service the receiver yourself, as opening or removing covers
may expose you to dangerous voltage, and will void the Limited Warranty.
Refer all servicing to your dwelling custodian, manager or owner.
• Use an outlet that contains surge suppression or ground fault protection. For
added protection during a lightning storm, or when the receiver is left
unattended and unused for long periods of time, unplug the power cord from the
wall outlet, disconnect the lines between the receiver and the antenna, and
disconnect the telephone line. This will provide some protection against
damage caused by lightning or power line surges.
Page iv
Chapter 1
Introduction
Welcome to DISH NetworkTM
Congratulations! You are about to experience the excitement and convenience
of Digital Video Broadcast - the digital transmission technology that allows the
absolute best in picture and sound quality.
The DISH Network consistently provides state-of-the-art, satellite-delivered
products and services — with high performance, ease of operation, and a wide
variety of entertainment options.
Overview
Information
For information on the receiver and how to connect it, read Chapter 2, Receiver
Description and Installation.
For information on any specific feature or function, including how to use the
remote control, read Chapter 3, Using The System.
If you have a problem operating the system, or receive an error message, read
Chapter 4, Troubleshooting Tables.
You can also ask your network operator for assistance or call the Commercial
Customer Service Center at 1-800-454-0843.
Tips
In the margins of pages throughout this guide are tips and other information to
make using your satellite receiver easier.
Conventions Used in This Guide
To make it easy for you to use this guide, we use the following conventions:
• The names of remote control buttons and modes are all uppercase.
Example: Press the SAT button.
• Menus and options that appear on the TV screen are in bold type.
Example: Open the Program Guide.
• Select means to move the highlight to an on-screen option or choice in a list
and press the SELECT button on the remote control.
Example: Select the Locks option.
• Connections on the back of the receiver are in small capital letters.
Example: S
IGNAL INPUT.
Page 1
Chapter 1
Introduction
Tip: Channels
that appear in red
cannot be viewed
because they are
not part of your
subscription. You
can add channels
to your subscription simply by
calling the Commercial Customer Service
Center at 1-800454-0843.
If You Need More Assistance
If you need help after you read this guide, call your network operator or the
Commercial Customer Service Center at 1-800-454-0843.
Quick Start Guide
After your system has been installed, order and watch your programming using
the following steps:
Ordering Your Programming
1. Using your remote control, press SAT, and then press the
blank POWER button. Make sure the TV is also on.
2. Press GUIDE.
Program Guide appear in white. These channels can be
viewed immediately. However, many channels will be in red.
You cannot view these channels until you order programming.
3. Display the Important System Information screen by
pressing the SYS INFO button on your remote.
Note: The screen shown here is just an example. The screen
that you will actually see will contain numbers and information
unique to your receiver.
You will see that some channels in the
Page 2
4. Call the Commercial Customer Service Center at 1-800-454-0843. A
customer service representative will help you with your system and will
discuss the various programming packages available.
5. Choose a package and the representative will authorize your programming.
6. Press either SELECT or CANCEL to close the Important
System Information screen.
Quick Start Guide
7. Press GUIDE
. Wait a few minutes and the channels you
purchased will turn from red to white, and can now be viewed.
Finding Programs To Watch
First, make sure the receiver is turned on. Press the POWER
button on the remote or press the POWER button on the
receiver. There are two ways to find information on programs.
1. Press GUIDE. When the Program Guide opens, use the
UP or DOWN ARROW to view information on other
channels. After you have highlighted a program in the
Program Guide, press SELECT to watch it.
Note: The Program Guide
programs available on all channels, including those that are not
in your subscription (these channels have red backgrounds).
2. While viewing a program, press the BROWSE (RIGHT
ARROW) button. Then press either the UP or DOWN
ARROW. The information on other channels will appear
in the Browse Banner at the bottom of the screen. Press
SELECT to watch the program.
provides a complete listing of all
Tip: The system
automatically
displays
programs based
on the current day
and time. You can
advance the Guide
to view information on future
programs, but not
programs that
have already
ended.
Page 3
Chapter 1
Introduction
Quick Tour of the Menus
This tour guides you quickly through the basic features available through the
Main Menu. See Chapter 3, Using the System for more information about these
and other features.
1.
Press the MENU button to open the Main Menu.
2. Press the 1 button to select the Program Guide option on the
Menu.
This opens the Program Guide on the TV screen. You can use the Program
Guide to find and select a program to watch. For now though, go on with this
tour.
3. Press the MENU button to go back to the Main Menu
.
Main
Page 4
4. Press the 2 button to select the Themes option on the Main Menu.
This menu allows you to search for programming by Theme Categories.
5. Press the MENU button to go back to the Main Menu.
6. Press the 4 button to open the Favorites menu.
Quick Tour of the Menus
This menu allows you to set up lists of your favorite channels to make finding
what you want to watch more convenient.
7. Press MENU to go back to the Main Menu.
8. Press the 5 button to select the Locks option on the Main Menu.
Page 5
Chapter 1
Introduction
This menu allows you to apply password-protected locks on programming
based on rating, or even on a channel-by-channel basis.
9. Press MENU to go back to the Main Menu.
10. Press the 6 button to select the System Setup option on the Main Menu.
Use this menu to set up the system the way you want.
11. Press MENU to go back to the
12. Press the 7 button to select the Timers
Main Menu.
option on the Main Menu.
Page 6
This menu is used for creating and changing timers used to trigger auto-
matic channel changes, reminders, or VCR recordings.
13. Press MENU to go back to the Main Menu.
About Satellite Television
About Satellite Television
Satellite television uses satellites in a stationary orbit over the Earth to deliver
television and audio programming. This type of orbit enables the satellites to
stay aligned over one place on the surface of the Earth.
On rare occasions, heavy rain, snow, or cloud cover can block the satellite
signal, which can interrupt the programming service. The service will return
after the weather condition has passed.
Twice a year, in Spring and Autumn, the sun moves to a position behind the
satellites as they orbit the Earth. Solar interference lasts for a few minutes a day
for a few days.This is an unavoidable natural event for all television involving
the use of satellites. During these brief periods, you will not be able to see
programs, but once the sun has moved from behind the satellite, the programs
will reappear.
About MDU
Your apartment, condominium or other clustered housing is defined as a
Multiple Dwelling Unit (MDU).
Your television signal is transmitted to you through master multiplexing
distribution equipment located in a central area in your dwelling complex. This
distribution equipment is owned and maintained by the dwelling complex
owners or managers.
The distribution equipment receives the satellite signals using a single master
antenna and distributes the signal to each dwelling unit through a pre-wired wall
outlet. When you purchase your receiver, have it connected and activated, you
will receive your subscribed programming.
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Chapter 1
Introduction
Notes
Page 8
Chapter 2
Receiver Description and Installation
The Receiver Front Panel
Smart Card Door
Behind this door is a slot for a future smart card. No smart card is included with
this receiver.
Up and Down Arrow Buttons
The UP and DOWN buttons change the channel on the receiver.
IR Sensor and IR Blaster
The IR SENSOR receives IR signals from the remote control. The IR
BLASTER transmits IR signals to control a VCR in order to perform automated
recordings.
Power Button and Light
The GREEN LIGHT on the front panel lights up when you press the receiver’s
POWER button ON and goes out when you press the POWER button OFF.
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Chapter 2
Receiver Description and Installation
The Receiver Back Panel Connections
Tighten the connections by hand only. If you use a wrench you
might over-tighten the connections and cause damage that
would not be covered by the Limited Warranty.
The back panel of the receiver provides the connections that you use to
connect the receiver to other electronic devices. It also provides the receiver
power cord and telephone jack. Depending on the setup that you have, you
may only use some of these connections.
Signal Input
The television signal enters your receiver through this
connection. Connect an RG-6 coaxial cable from your wall
outlet to the S
color coded black. Remember to tighten by hand only. Wrap the black label,
located inside the front cover, around the end of the cable to identify it.
IGNAL INPUT connection. The connector is
Tip: Using cable
labels makes it
easy to tell which
cables connect to
the receiver ports.
TV Set
Use the TV SET connector as the primary means of
connecting your receiver to your TV. Use either an RG-6 or
an RG-59 coaxial cable. The connector is color coded white.
Remember to tighten by hand only. Wrap the white label, located inside the
front cover, around the end of the cable to identify it.
Channel 3/4 Switch
If you use the TV SET connection as described above, set the
HANNEL 3/4 SWITCH to the channel for the signal output.
C
Select a channel that is not being used by a cable or local
television channel.
S-Video
The S-VIDEO connection provides high quality standard
definition video output. If you use this output for video, you
must connect the audio with the two RCA A
(color coded Red and White).
UDIO OUTPUTS
Phono (RCA) Audio/Video Outputs
These color coded RCA A/V OUTPUT connectors
provide good quality standard definition video and
audio. Use a Phono RCA-type cable to connect these
outputs to your TV or other device.
Page 10
Telephone Jack
Connect a telephone cable with a standard RJ-11 telephone connector
to the receiver here, and then connect the cable to an active telephone
line.
Note: The receiver must be connected at all times to an active telephone line.
Remote Control
The remote control gives you easy access to the features of your satellite
receiver.
Basic remote control setup is explained here, using the SAT button on the
remote.
Complete instructions on how to use the remote, as well as the rest of the
system, are in Chapter 3.
Remote Control
Tip: If you have
the receiver
connected to a
DSL (Digital
Subscriber Line)
phone line and it
cannot dial out,
you may have to
install a DSL filter
between the
receiver and the
telephone jack
on the wall.
Page 11
Chapter 2
Receiver Description and Installation
Remote Control Batteries
The remote control comes with AAA batteries, which need to be
installed when you first receive your system. When you replace
old batteries, you should replace all of the batteries. Use
batteries of the same kind, for example, alkaline or carbon zinc;
and don’t mix batteries of different kinds. Alkaline batteries last
longer than carbon zinc.
1. Press down on the top of the battery cover and push in the
direction of the arrow. The cover will snap off.
2. Take out all of the old batteries.
3. Put the new batteries in. Make sure you match the plus (“+”)
ends with the plus markings on the battery case.
4. Fit the battery cover’s bottom tab back into the slot at the bottom of the
battery case, and slide the cover back into place.
On Screen Low Remote Battery Warning
When you see a low battery warning message below the Program
Banner
replaced.
, the batteries in your remote control are weak and need to be
Page 12
Remote Control Settings
Change the Address
The remote control and receiver can operate on any one of 16 addresses;
however, they must both be on the same address for the remote to control the
receiver. This section explains how to change the address in both devices.
Note: Do not change the address of the remote unless absolutely necessary
because the remote cannot control the receiver if the two devices have different
addresses.
Remote Control Settings
1. Press SYS INFO button on your remote control. The
Information
Write down this address: _____________
2. Press and hold the SAT button on your remote control for about
three seconds, until all of the mode buttons light up, and then let
go of the SAT button.
3. Use the NUMBER PAD buttons to enter any num-
ber between 1 and 16, but not the one you wrote in
step 1.
Write down the number you entered:___________
4. Press the POUND (#) button. If you entered the
address correctly, the SAT mode will flash three times.
5. Press the RECORD button.
Note: Make sure the
System Information screen is the same as the one you
entered in step 3. If it isn't, the remote cannot control the
receiver.
6. Press the SELECT button to close the System Information
screen.
screen displays and shows the Remote Address.
Remote Address you see on the
System
Checking the Remote Control Address
1. Press and hold the SAT mode button for three seconds, until all
of the mode buttons light up, and then let go of the SAT button.
2. Press the POUND (#) button twice. The SAT mode button will
flash the same number of times as the address number (for
example: three flashes means address 3).
Page 13
Chapter 2
Receiver Description and Installation
Connecting Your Receiver
Connection Diagram Example
The diagram below is an example of how to connect your receiver, TV, and
VCR.
Tip: Using cable
labels makes it
easy to tell which
cables connect
to the receiver
ports. Inside the
front cover of
this guide are
stickers that are
color coded the
same way as the
coaxial
connections.
Typical Connection Procedure
Tighten all the coaxial cable connections only by hand. Using a
wrench may over-tighten the connections, causing damage. Such
damage is not covered by the Limited Warranty.
IGNAL INPUT - Connect a coaxial cable between the wallplate
S
and S
IGNAL INPUT on the back of the receiver. Peel off the black
sticker and affix it to the cable close to where it connect to the S
NPUT connection on the back of the receiver.
I
TV SET to a TV - Connect a coaxial cable between the TV SET
output on the receiver and the TV’s tuner input. Be sure to tune the
TV to the channel you use to watch satellite TV (either Channel 3 or 4
as indicated on the
it to the cable close to where it connect to the TV SET connection on
the back of the receiver.
TV SET to a VCR (Optional) - Connect a coaxial cable between the
TV SET output on the receiver and the VCR’s tuner input. Connect
another cable between the VCR’s modulator output and the TV’s
tuner input. Be sure to set the
VCR to the same channel (either 3 or 4) you use to watch satellite TV.
Tune your TV and VCR to the same channel you selected on the
CH 3/4 switch. Peel off the white sticker and affix it to the cable close
to where it connect to the TV SET connection on the back of the
receiver.
CH 3/4 switch). Peel off the white sticker and affix
IGNAL
CH 3/4 switch on the receiver and on the
Page 14
Performing the QAM Frequency Scan
Performing the QAM Frequency Scan
Note: When you turn your receiver on it may display the QAM Frequency
Scan and Signal Strength screen automatically. If it does, then skip down
to Step 5.
1. Press the MENU button to open the Main Menu.
2. Select the System Setup option on the Main Menu. The Sys-
tem Setup Menu screen is displayed.
Page 15
Chapter 2
Receiver Description and Installation
3. Select the Installation option on the System Setup Menu.
The Installation and Setup Menu screen is displayed.
4. Select the QAM Scan/Signal option. The QAM Fre-
quency Scan and Signal Strength screen is displayed.
Page 16
5. Select the Scan option.
While scanning, the receiver displays the QAM Frequency
Scan Progress screen. The scan can take a few minutes.
Note: The receiver creates a table of available satellite
transponders with the corresponding QAM frequencies. This
table is required for correct operations.
Performing the QAM Frequency Scan
The receiver will again display the QAM Frequency Scan and Signal
Strength screen.
Observe that the signal strength bar is now green and displays the word
Locked.
6. To see the completed scan, select the Scan Results button. The receiver
displays the QAM Frequency Scan Results screen.
Page 17
Chapter 2
Receiver Description and Installation
Note: If the Results menu displays No Transponders have been
found, check your cable connections and return to step 5 to repeat the
scan.
If the second scan does not find any transponders, ask your dwelling
complex owner for assistance or call the Commercial Customer Service
Center at 1-800-454-0843.
7. Select the Cancel option to exit the Results menu.
8. Select the Cancel option to exit the Scan and Signal Strength
screen.
9. The receiver will display an Attention message pop up asking you to
verify that the satellite signal is locked and the QAM frequency scan
has been completed successfully. Select the Yes option.
The receiver will begin accepting a transmission or, download, of the
latest software. You will see the message shown below:
A progress bar across the bottom of the screen will show the software
upgrade as it downloads. Once the download is complete, you will see a
second message that the receiver’s memory is now being programmed.
Note: This message may disappear and your screen may go blank for a
few minutes. This is normal and does not indicate a problem with the
receiver.
Your receiver will now display the Preview Channel, which tells you
about available programs, channels and services.
To activate your programming on your receiver you must call the
Commercial Customer Service Center at 1-800-454-0843. See the
Quick Start Guide in Chapter 1 for complete instructions.
Page 18
Connecting Your Receiver to a Phone Line
Connecting Your Receiver to a Phone Line
Yo u must keep your receiver connected to an active telephone line. Otherwise,
you may not be able to order pay per view programs or use all of the DISH
Interactive features. Run the RJ-11 telephone cable supplied with your receiver
from your receiver's back panel P
Note: You may be able to use a wireless telephone extender. However, this may
not support all the features of some receivers, such as Caller ID.
You must also set up your receiver for your telephone system (touchtone or
rotary/pulse), and set a telephone number prefix, if you need a prefix to make an
outside call.
1. Press the
MENU button.
2. Select the Installation and Setup option.
3. Select the Telephone System
Setup
menu.
4. Select the Touch Tone or the Rotary/Pulse
list.
5. If you do not need a dialing prefix to call outside your premises, select the
Save option, and stop here. If you do need to set a prefix to dial outside
your premises (for example, dial 9 to get an outside line), go to step 5.
HONE jack to an active telephone connection.
option to display the Telephone System
option in the Phone Type
Tip: If yo u h av e
the receiver c onnected to a Digita l Su bscrib e r
Line (DSL) on
th e phone line,
you may need to
install a DSL filter between the
receiver and the
te lep h o ne jac k .
You can obtain
th e fi lte r f ro m
your DSL provider.
Page 19
Chapter 2
Receiver Description and Installation
Note: Usually, you need a telephone number prefix only for business
installations. For most residential installations, all you need to do is set
the telephone system type.
6. Move the highlight to the Outside Line Prefix list. Press the
SELECT button to select the highlighted option.
7. Select the
of boxes (highlighting the first box) where you must enter the digits.
Use the Number Pad to enter the prefix code. As you enter each number, the highlight moves to the next box.
Prefix Code option. The receiver displays the same number
8. When you have completed entering all of your numbers, the
Telephone System Setup screen will return. Select the
option to save the settings.
Save
Page 20
Chapter 3
Using the System
Using the Remote Control
This section describes how to use the remote control in the SAT mode to
control your satellite receiver. If you want to use the remote to control your TV
and other devices, see Control Other Devices with the Remote later in this
chapter.
Sat Mode Button
Press this button to set the remote to SAT mode, to control the
receiver. The SAT mode button's back light turns ON briefly to show
that the remote is set to SAT mode.
Note: Make sure to keep the remote in SAT mode to use the buttons that are
described here.
Power Buttons
Press the blank POWER button to turn the receiver ON or
OFF. Press the TV POWER button to turn the TV ON and
OFF even when the remote control is in SAT mode.
Note: You must program the remote to control your TV for the TV POWER
button to work as described. See Control Other Devices with the Remote later in
this chapter.
Menu Button
Press this button to open the Main Menu.
Page Up And Page Down (Arrow) Buttons
Press the PAGE UP button or the PAGE DO WN button to scan,
page by page, through the Program Guide
Categories
of channels.
Mute Button
Press this button to turn off the TV sound. Press it again to restore
the TV sound.
Note: You must program the remote to control your TV for both the
VOLUME and MUTE buttons to work as described. See Control
Other Devices with the Remote later in this chapter.
list, a Favorites List, an Event Timers list, or a list
, a Theme
Page 21
Chapter 3
Using the System
Tip: The arrow buttons can be used
to quickly navigate
through menus
and the program
guide. When you
find a program or
menu option you
would like to
access, just press
SELECT.
Tip: To open some
of the menus, use
the matching buttons on the
remote control.
For example,
press the LEFT
ARROW button to
quickly open the
Themes Menu.
Volume Button
Press the minus (-) side of this button to lower the TV
sound. Press the plus (+) side of this button to raise the
TV sound.
Note: You can program this button to control the volume on a TV or
amplifier. See Using TV or Amplifier Volume Control later in this chapter
for instructions.
Guide Button
Press the GUIDE button to open the Program Guide. When
the Program Guide is open, press this button to switch among
Favorites Lists.
Arrow Buttons
When using a menu, press these buttons to move
the highlight to an option.
• When watching a program, press the RIGHT
ARROW button to open the Browse Ban-
ner or the UP or DOWN ARROW button to
change channels.
•When the Browse Banner is open, press the UP or DOWN ARROW
button to see the Browse Banner
•When the
Browse Banner is open, press the RIGHT or LEFT
ARROW button to obtain information on the next program that will be
on that channel.
• When a menu offers a list of choices, press the UP or DOWN ARROW
button to see more choices.
•When the
Program Guide is open, press these buttons to move the
highlight among the programs.
• When watching a program, press the LEFT ARROW button to open the
Theme Categories menu.
for the next channels
Tip: When you're in
the Program Guide,
a Theme Category
or a Favorites List,
use the INFO button to get a
description of the
program, the
names of the
actors, and other
important details.
Page 22
Select Button
Press the SELECT button to select a highlighted option or
program in a menu.
Recall Button
Press the RECALL button to return to the last channel you
were watching. Press it again to switch between the last two
channels that you watched.
Info Button
Press this button for more information when the Program
Guide or the
program.
Browse Banner is open, or when watching a
• When a menu is open that includes a Help option, press this button to see
help information for that menu.
• Highlight a program in a
Theme Categories list and then press this button
for more information on that program.
• When the receiver is off, press this button to open the
Information
menu.
Important System
TV/Video Button
If your TV is connected to the TV SET output, pressing the
TV/VIDEO button will cause the TV S
ET output to switch between
either DISH Network programming on the modulated channel or any
broadcast channels from an off-air antenna that may be provided by your
dwelling distribution system.
Note: These local broadcast channels may not be available on your system.
Cancel Button
Press this button to cancel a procedure and to return to either the
previous menu or to the program last watched.
Using the Remote Control
Record Button
Press this button to conveniently set up a timer to automatically start
recording a later program on a connected VCR.
Note: To use this feature with a VCR, you must set up the remote to
control the VCR. See Control Other Devices with the Remote in
Chapter 3.
Number Pad Buttons
When watching a program or with the Program Guide
open, use these buttons to enter a channel number to
change to that channel.
•When the
and then back a number of hours. Just enter the number
you want to skip ahead (or back), and then press the
RIGHT (or LEFT) ARROW button.
• Use these buttons to enter menu option numbers instead of highlighting the
option and then pressing the SELECT button.
• Use these buttons to enter numbers in a menu.
• Highlight the place where you want to enter the first number, and press the
appropriate number buttons on the remote.
• Use the LEFT or RIGHT ARROW button to move the highlight to the next
place where you want to enter a number. When you are done entering numbers, press SELECT.
Program Guide is open, you can skip ahead
Tip: You can quickly
change channels by
using the NUMBER
buttons on the
remote. Just enter
the numbers for the
channel you would
like to view next.
DISH Home Button
Press the DISH button on your remote control to use the DISH Home
Interactive TV Applications
news and weather, and even play games.
. You can order channels, check the
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Chapter 3
Using the System
Recover Button
Press the RECOVER button if you accidentally change the
channel or video input on your TV and cannot get the picture
back from your satellite receiver. When you press the
RECOVER button as described below, the remote control sends commands
to your TV to change channels or video inputs to try to get you back to
watching satellite programming. This procedure works only if you have
accidentally changed the TV channel or video input. It does not recover lost
satellite signal (See Chapter 4 - Reference for troubleshooting information).
RECOVER only works if the remote control has been set up to control the
TV and/or VCR, if connected.
Note: You may need to press the RECOVER button up to 30 times to
recover your satellite TV video.
1. Press and hold the RECOVER button until all four mode buttons light,
and then let go of the button. The SAT mode button flashes twice and
then all four mode buttons flash three times.
2. Press the RECOVER button. Wait for the TV mode button to flash
once and then all four mode buttons to flash once.
3. If you see the Important System Information screen, press the
SELECT button to close the screen. You have recovered your satellite
video.
4. If you do not see the
steps 2 and 3 until you have recovered your satellite video.
Important System Information screen, repeat
Tip: The channel
you select may
display one of
several program
information
symbols. If the
program is on a
channel that is
not part of your
subscription, the
channel will be in
red.
Changing Channels
There are three basic ways to change channels while watching a program:
• Press the remote control
UP or DOWN ARROW
buttons to get to the desired channel.
• Use the remote control NUMBER PAD buttons to enter
the desired channel number.
• Press the GUIDE button and select a program from the
Program Guide. See page 27 for more information.
Using the Menus
Menus displayed on the TV screen make using the receiver and selecting
programs quick and easy. Use the menus to control the receiver and to use
its features such as; setting locks, choosing a program, or creating a
Favorites List.
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Opening the Menus
You can open the menus in either of two ways:
• Press MENU to open the Main Menu
from the Main Menu
• Use the matching button on the remote control. For example, to open the
Program Guide, press GUIDE.
.
, then select any of the other menus
Closing the Menus
To close a menu and return to watching a program, press the VIEW TV button,
or the CANCEL
Note: The menu closes if you do not do anything in a menu for several minutes.
Any unsaved changes you made will be lost.
button.
Menu Options
A menu option looks like this.
Highlighting a Menu Option
Use the ARROW buttons to move the on-screen highlight to the menu option.
The selected option then appears lighter than the other options.
The highlight is like the one you may have seen on a computer screen.
Compare the highlighted menu option with the nonhighlighted menu option in the previous example.
Selecting a Menu Option
Using the Menus
Tip: To quickly go
to any menu
option with a
number next to it,
just press the
number on the
remote that
matches that
option number.
When you select a menu option, that option takes effect right away. You can
select a menu option in either of two ways:
• If the option has a number next to it, press the same number on the remote’s
NUMBER PAD. If you do this, you do not need to highlight the option
first.
• Move the highlight to the menu option using the ARROW buttons. Then
press the SELECT button.
Lists of Choices in the Menus
When you make a choice in a list, the receiver does not apply the change until
you select the
select the Cancel option to discard all the changes made in the menu.
There are two types of lists:
•A single choice list allows you to select only one choice at a time. If you
select another choice, your previous choice is deselected.
•A multiple choice list allows you to select more than one choice at one
time. If you select another choice, your previous choice(s) stays selected.
Save or OK option. If you do not want to save any changes,
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Chapter 3
Using the System
Highlighting a Choice in a Menu List
Use the ARROW buttons to move the highlight to the desired item in the
list. The black arrows on the list show where you can move the highlight.
Selecting a Choice in a Menu List
To select a choice in a list, highlight the choice and then press the SELECT
button. Make sure you select the Save or OK option to save your choice.
Select the Cancel option to discard your choice.
When you highlight a choice in a single choice list, it looks like this. In this
example, the English option is highlighted.
Tip: You can
cancel out of any
menu option or
the program guide
at any time, and
immediately
return to viewing a
program by
pressing the VIEW
TV button.
When you highlight a choice in a multiple choice list, it looks like this. In
this example, the LIFE - 108 option is highlighted.
When you select a choice in a list, it looks like this:
or
Canceling a Procedure
To cancel a procedure, press the CANCEL or VIEW TV button before you
do the last step of the procedure. If this
procedure.
does not work, you must finish the
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