Dish Network 112182 User Manual
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ATTENTION SYMBOLS,WARNING SYMBOLS, AND GRAY BOXES
You must be aware of safety when you install and use th is system. This User Guide provides various
procedures. If you do some of these procedures carelessly, you could injure or kill yourself or damage
equipment or property. Some other procedures require special attention.
The
WARNING! symbol means that if you are not careful,
You could injure or kill yourself, or
You could damage equipment or property.
The
ATTENTION! symbol means you should pay special attention to:
Important instructions for using the system, or
Important instructions for maintaining the system.
The Class II Symbol alerts qualified service personnel to use only identical replacement
parts in this apparatus.
FOR YOUR SAFETY
Do not try to open the case of the receiver. There is risk of electrical shock, which may cause
damage to the receiver and/or personal injury or death to you. There are no user-serviceable parts
inside the receiver. Opening the receiver case or making unauthorized changes will void
the warranty.
To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
IMPORTANT SOFTWARE NOTICE!
As with all software controlled products, unexpected behavior could arise if the user tries to perform operations in a nonroutine manner. This product, like a lmost any other high tech product, is subject to bugs and hence EchoStar CANNOT AND
DOES NOT GUARANTEE OR WARRANT THAT ALL FEATURES, SUCH AS PARENTAL CONTROL, WILL WORK
AS INTENDED UNDER ALL CIRCUMSTANCES. EchoStar endeavors to improve such conditions and will periodically
download improvements.
EQUIPMENT AND SOFTWARE COVERED BY THIS USER ’S GUIDE
Note: This User Guide covers the DishPVR 501, DishPVR 508, and DishDVR 510 receivers, and software models DP501, DP508, and
DP510. This Guide may cover other devices, not listed here.
COPYRIGHT NOTICE
Copyright © 2003 EchoStar Technologies Corporation, Englewood, Colorado 80112. All rights reserved.
The information in this User Guide may change without notice. We may issue revisions to tell you about such changes.
Please send comment s or questions about this User Guide to: Technical Publications, EchoStar Technologies Corporation, 94 Inverness Terrace East,
Englewood, Colorado 80112.
Part Number: 124878
Printed in the United States of America.
DISH Network is a registered trademark of EchoStar Communications C orporation. For information about DISH Network, please visit our website at
www.dishnetwork.com.
Manufactured under license from Dolby Laboratories.“Dolby”, “Pro Logic”, and are trademarks of Dolby Laboratories.
We acknowledge all product names, trade names, or corporate names we mention in this User Guide to be the proprietary property of the registered owners.
124878
Contents
Safety Instructions ..............................................................v
Chapter 1 - How to Get Started ..........................................1
Welcome! .....................................................1
Overview ......................................................2
New Features Video .....................................2
Getting Starte d .............................................3
Quick Tour of Basic Features .......................4
Quick Tour of the Menus ..............................6
Quick Tour of DishDVR Features .................10
Chapter 2 - Parts of the System .........................................15
The Receiver ................................................15
Remote Control ............................................20
Receiver Menus ...........................................27
TV and VCR Connections ............................29
Chapter 3 - Using the System.............................................31
Change Channels .........................................31
Use the Program Guide ................................31
Use the Program Banner ..............................34
Use the Browse Banner ...............................34
Buy a Pay Per View Program .......................36
Use Themes .................................................37
Use Favorites Lists .......................................38
Use the Search Feature ...............................40
Use Locks .....................................................42
Use Event Timers .........................................48
Use Caller ID ................................................58
Use Dolby® Digi tal Sound ............................59
Use the DishDVR Features ..........................60
Control Other Devices with the Remote .......68
Upgrade the Receiver S oftware ...................79
Reset the Receiver .......................................80
Change Program Languages .......................80
Set Up the Accessory Jack ..........................81
Dish Home Interactive TV Applications ........81
Page iii
Contents
Chapter 4 - Installation Instructions ................................. 83
How to Use these Instructions ..................... 83
Installing a DISH 500 Antenna ................ ..... 83
DishPro Wiring Diagrams ............................. 94
Running Coaxial Cable ................................101
Connecting Each Receiver to a Phone Line 102
Chapter 5 - Reference......................................................... 105
Use the T roubleshooting Tables ..................105
Test the System ........................................... 119
Device Codes ............................................... 120
Appendix A .......................................................................... 125
Appendix B .......................................................................... 127
Limited Warranty ..........................................127
What the Warranty Covers ........................... 127
What the Warranty Does Not Cov er ............127
Residential Customer Agreement ................ 130
Staying Legal ...............................................136
FCC Compliance ..........................................137
Radio Interference .......................................138
Index .................................................................................... 1 39
Page iv
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers,
stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type
plug. A polarized plug has two blades with one wider than the other. A
grounding-type plug has two blades and a third grounding prong. The
wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord f rom being walked on or pinched, particularly at
plugs, convenience receptacles, and the point where they exit from the
apparatus.
11. Use only attachments/accessories specified by the manufacturer.
12. Unplug this apparatus during lightning storms or when unused for long
periods of time.
13. Refer all servicing to qualified service personnel. Servicing is required
when the apparatus has been damaged in any way, such as the power
supply cord or plug is damaged, liquid has been spilled or objects have
fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
Apparatus shall not be exposed to dripping or splashing and
no objects filled with liquids, such as vases, shall be placed
on the apparatus.
Page v
Safety
Note to Satellite TV System Installer: This reminder is provided to call the
satellite TV system installer’s attention to Article 820-40 of the National
Electrical Code (NEC) that provides guidelines for proper grounding and, in
particular, specifies that the cable ground shall be connected to the grounding
system of the building as close to the point of cable entry as practical.
Sate llite D ish
Coaxial Cable
Ground Clamp
Antenna Discharge
Unit
Grounding C onductors
(NEC Se ction 810-21 )
Safety Tips
• Unplug the receiver from the AC power outlet before cleaning.
• The use of a ccessories or attachments not recommended by the receiver
manufacturer will void the Limited Warranty.
•Donot place the receiver in an enclosure such as a cabinet without proper
ventilation.
• Do not install the receiver in any area where the temperature can be less than
40°F or more than 113°F.
•Donot stack the receiver on top of or below other electronic devices.
•Donot place candles or other meltable objects on top of the receiver.
• Operate the receiver using only the type of power source indicated on the
marking label. Unplug the receiver power cord by gripping the power plug, not
the cord.
•Donot overload wall outlets or extension cords, as this can result in a risk of
fire or electrical shock.
• Never insert objects of any kind into the receiver through openings, as the
objects may touch dangerous voltage points or short out parts. This could cause
fire or electrical shock.
• Make sure that the outdoor parts of the antenna system are grounded in
accordance with local, state, federal, and National Electrical Code (NEC)
requirements.
•Donot locate the antenna near overhead light or power circuits, or where it can
fall into such power lines or circuits. When installing the antenna, take extreme
care to avoid touching such power lines or circuits, as contact with them can be
fatal.
•Donot attempt to service the receiver yourself, as opening or removing covers
may expose you to dangerous voltage, and will void the Limited Warranty.
Refer all servicing to authorized service personnel.
• Use an outlet that contains surge suppression or ground fault protection. For
added protection during a lightning storm, or when the receiver is left
unattended and unused for long periods of time, unplug the power cord from
the wall outlet, disconnect the lines between the receiver and the antenna, and
disconnect the telephone line. This will provide some protection against
damage caused by lightning or power line surges.
from SatelliteDish
Electric Servic e Equ ipment
Ground Clam ps
Power Service G rounding
Electrod e Sys tem
(NEC Art. 250, Part H)
Page vi
Chapter 1
How to Get Started
Welcome!
You’re about to enjoy a Digital Video Recorder!
This satellite receiver lets you decide how you watch TV. You can record and
play back audio and video with full digital quality. You can pause a live
program and not miss any of the action or you can record a program to watch
later, without a VCR.
This device is a lso an advanced satellite receiver, with features like a UHF/IR
remote control, on-screen program information, themes to select programs,
favorite lists, program locks, Dolby
®
Digital sound, and more.
IMPORTANT INFORMATION ABOUT THIS RECEIVER
• Always handle the satellite receiver carefully. Avoid
excessive shock and vibration at all times as this can
damage the hard drive.
• If you have the receiver turned on and need to move it,
be sure to unplug the receiver and letitsitforatleast
30 seconds before moving it.
• Do not install the receiver in any area where the
temperature can be less than 40°F or more than 113°F
while the unit is operating.
• If the receiver is cold to the touch, do not plug it in
immediately. Let it sit unplugged at room temperature
for at least 45 minutes before plugging it in.
• Avoid installing the receiver on top of or underneath
another electronic device (such as a stereo receiver) as
this can cause heat build-up and vibration.
Note: Portions of your system may be marked with DishPVR and PVR or
DishDVR and DVR. Either way, the system works just the same.
Welcome to
this User
Guide! We
have placed
tips in the gray
bars on most
pages to help
you.
Page 1
Chapter 1
How to Get Started
Overview
Before you use your satellite receiver, you need to install the system or
have it installed by a professional technician. For a professional installation,
please call the Customer Service Center at 1-800-333-DISH (3474). If you
install the system yourself, use the instructions in Chapter 4.
A vital part of the installation is to set up the receiver to get
the latest software via the satellite signal. You cannot use the
receiver’s features until you do! If you are installing a new
system and follow the instructions in Chapter 4, your receiver
will automatically get this software.
• After you install your system (or add this receiver to an existing system),
all you need to do is order your program packages using the instructions
on page 3.
Tip: Notice that
menus and
other screen
pictures shown
in this guide are
for example
only. What you
see on your TV
maylookabit
different.
•TaketheQuick Tours that begin on page 4 to become familiar with
product operation and features.
• To learn about the parts of the system, see Parts of the System on
page 15.
• To learn how to use the system, see Chapter 3, How to Use the System
on page 31.
• To troubleshoot the system, see Chapter 5, Reference on page 105.
• Tune to the DISH Network info channels or visit our Web site at
www.dishnetwork.com for info.
• For more help, call the Customer Service Center at 1-800-333-DISH
(3474).
New Features Video
Your new receiver comes with New Features Video software. This new
software allows us to download information to your hard drive in the form of
short, video messages which will appear in your
messages to tell you when we’ve updated your receiver to add exciting new
features and capabilities. Be sure to look for these events whenever you
access your recorded events — to see what’s new for you from the DISH
Network!
DVR List.Wewillusethese
Page 2
Getting Started
Order Your Program P ackages
1. Turn on the receiver and your TV.
2. Press the SYS INFO button on the receiver front panel
to open the
the TV screen. Leave the menu open while you do steps
3 and 4.
Note: The numbers in the figure below are for example only. Use the
numbers on the
your TV.
Important System Information screen on
Important System Information screen displayed on
Getting Started
3. Call 1-800-333-DISH (3474) to tell us you’ve installed the system and
want to get services. We’ll explain what program packages you can buy.
You’ll need to verify the information on the
Information
screen.
Important System
4. We’ll turn your services on via the satellite signal. This process usually
takes just a few minutes. When we finish, you’ll be able to watch your
programs.
5. Press the SELECT button on the remote control or receiver
front panel to clear the
Important System Information
menu from the TV screen.
Page 3
Chapter 1
How to Get Started
The Program
Guideisyour
key to satellite
TV programs.
The receiver
displays the
Program Guide
on the TV
screen.
Choose a Program to Watch
1. Make sure the receiver is on and its green front panel POWER light is
on. Also, make sure you turn on the TV.
2. Press the remote control GUIDE button to open the receiver’s
Program Guide on the TV screen.
You’ll find a
quick tour of
basic features
here, and a
quick tour of
DVR features
beginning on
page 10.
Whenever you
want to go back
to the last
channel you
watched, just
press the
RECALL button.
3. Use the remote control ARROW buttons to
move the highlight around the
, and to highlight a program that is on
Guide
Program
now.
4. Press the remote control SELECT button to
watch the program you just highlighted.
Quick Tour of Basic Features
1. Make sure the TV is on.
2. Press the UP or DOWN ARROW button to change
channels.
3. Press the RECALL buttontogobacktothelast
channel you watched.
Page 4
4. Press the THEME (LEFT arrow) button to open the
Themes menu.
5. For example, press the 1 buttontoseealistofmovies.
Quick Tour of Basic Features
6. Press the VIEW button to go back to watch a program.
7. Press the INFO button to see info about the program.
8. Press the CANCEL buttontogobacktowatchthe
program.
9. Press the BROWSE (RIGHT arrow) button to open the
Browse Banner.
In this example, the
Browse Banner shows info on a
program we’re watching at the top, and info on another
program at the bottom.
Page 5
Chapter 1
How to Get Started
10. P ress the UP or DOWN A RROW button to change the channel
information you see at the bottom of the TV screen. Until you do, the
bottom info is the same as the top info.
11. Press the RIGHT ARROW button to change the
channel information you see at the bottom of the
TV screen for the program coming next. Press the
LEFT ARROW button to got back to the
program on now.
Tip: The Main
Menu is your
key to the
menus the
receiver
displays on the
TV screen.
12. P ress the VIEW button to clear the
Banner
from the TV screen and to go back to watching a
program.
Quick Tour of the Menus
1. Press the remote control MENU
button to open the
2. Press the 1 buttontoselectthe
Program Guide optionontheMain Menu. This opens the
Program Guide on the TV screen.
You ca n use the
For now, though, go on with this tour.
Main Menu.
Program Guide to find a program to watch.
Browse
Page 6
3. Press the MENU buttontogobacktotheMain Menu.
Quick Tour of the Menus
Any time you’re
in a menu and
want to go
directly back to
watching your
program, just
press
VIEW on
the remote.
4. Press the 2 button to select the
Main Menu. This opens the Themes menu on the TV
on the
Themes and Search option
screen.
5. For example, press the 1 buttontoseealistofmovies.
Tip: Themes let
you get a list of
just movies,
just sports
events, or just
programs in
several other
categories .
Page 7
Chapter 1
How to Get Started
Tip: You can set
up a Favorites
List of your
favorite
channels. Then,
when you use
this list as your
program guide,
you see only
those channels
that really
interest you.
6. Press the MENU buttontogobacktotheMain Menu.
7. Back on the
Main Menu, notice the Mail option. The mail
feature is for DISH Network to send you messages, and
only at special times.
8. Press the 4 buttontoselectthe
to open the Favorite Lists menu.You can use Favorite
Menu
to make the Program Guide and other on-screen lists
Lists
Favorites option on the Main
show only your favorite channels.
9. Press MENU to go back to the
Main Menu.
Tip: The
System Setup
menu lets you
set up the
system the way
you want!
10. P ress the 5 buttontoselectthe
Menu.
This opens the Locks menu on the TV screen.
Locks option on the Main
This menu is used to set a lock.
11. Press MENU to go back to the
12. P ress the 6 buttontoselectthe
Main Menu. This opens the S ystem Setup menu.
Main Menu.
System Setup option on the
Use this menu to set up the system the way you want.
Page 8
13. Press MENU to go back to the Main Menu.
14. Press the 7 buttontoselectthe
to open the Event Timer Management menu.
Menu
Timers option on the Main
Quick Tour of the Menus
Tip: You can
press the
CANCEL
buttontoback
outofany
menu. Unless
you’re in the
Important
System
Information
screen, if you
want to
immediately go
back to
watching a
program no
matter where
you are in the
menus, press
VIEW
the
button.
This menu is used for creating and changing timers used to trigger
automatic recordings.
15. Press MENU to go back to the
Note: Your screen may show PVR instead of DVR, but the recei ver
Main Menu.
operates the same way.
16. Press the 8 buttontoselectthe
on the
Events
Main Menu. This opens the DishDVR Recorded
menu, which allows you to select and play back
DVR Events option
programs you recorded.
Page 9
Chapter 1
How to Get Started
Quick Tour of DishDVR Features
Tip: You can
pausealive
program to
answer the
phone or get a
snack!
L
17. P ress the VIEW buttontogobacktowatchingaprogram.
1. Watch a program for just a few m inutes.
2. Press the PAUSE button to pause the program.
Page 10
3. Press the PLAY button to watch the program from the point
where you paused it.
4. Press the VIEW button to go back right away to the “live”
program.
5. Press the SKIP BACK button to skip back about ten seconds
in the program.
Quick Tour of DishDVR Features
6. Press the PAUSE button and then press the BACK button to reverse the
program in slow motion. Press the BACK button once to reverse the
program 1/4 the speed as normal play. Press the BACK button twice to
reverse at normal speed. If you press the BACK button again, the
program reverses as described in step 7.
7. Press the BACK button once to reverse the program
four times as fast as normal play. Press the BACK
button twice to reverse at 15 times normal speed, three
times to reverse at 60 times normal speed, and four
times to reverse at 300 times normal speed.
8. Press the PLAY button.
Page 11
Chapter 1
How to Get Started
9. Press the SKIP AHEAD buttontoskipaheadabout30
seconds in the play back.
Note: You cannot skip ahead if you are watching live TV.
10. P ress the PAUSE button and then press the FWD button to forward the
program in slow motion. When you press the FWD button once the
program advances at 1/15 the speed of normal play. Press the FWD
button twice to forward at 1/4 as fast as normal play. Press the FWD
button three times to play the program at normal speed. If you press the
FWD button again, the program advances as described in step 11.
Tip: The
DishDVR has
features that
let you decide
how to watch
TV!
Page 12
11. Press the FWD (“FORWARD”) button once to forward
the program four times as fast as normal play. Press the
FWD button twice to forward at 15 times normal speed,
three times to forward at 60 times normal speed, and
four times to forward at 300 times normal speed.
Quick Tour of DishDVR Features
12. Press the VIEW button to go back right away to the program in
progress.
13. Press the RECO RD button to start recording the program right now.
14. The
Start Recording Options menu displays. Select Manual
user stop
. See page 48 for an e xplanation of the other
recording options.
15. Select
Done to start recording the program. Notice the receiver’s front
panel RECORDING light turns on.
16. If you want, press the STOP button. This stops the receiver
from recording the program.
Notice the receiver’s front panel RECORDING light turns
off.
17. Now, if you want to take the time, use the
Program Guide to find
another program set to start in the next few minutes.
Note: Start watching the program when it starts. Watch the program for
a few minutes.
18. Press the BACK button to reverse the program.
Note: Let the program reverse all the way to its start.
19. Press the RECO RD button. The receiver stores a
recording of all of the program broadcast so far, and keeps on
recording the program. You can record all of the program,
even though you didn’t start recording until after the program
started.
20. Press the DVR button. This opens the
Recorded Even ts
menu on the TV screen.
Note: Even though the button on your remote c ontrol may be
marked DVR or PVR, the remote control works the same way.
Tip: The
DishDVR
features let you
record
programs
without using a
VCR!
This is
important: If
you don’t tune
to a program
until after it
starts, you can
record onl y the
part of the
program that
comes after
youtunetoit.
Page 13
Chapter 1
How to Get Started
21. Use the remote control arrow buttons to
highlight an event on the
menu (it’s OK to highlight an event you’re
recording).
Recorded Events
22. P ress the r emote control SELECT button to select the event
you highlighted. This opens a menu of info about that
event.
23. P ress VIEW to return to your live programming.
Conclusion
This is the end of the quick tours. Continue on to the next chapter, Parts of
the System, for a detailed description of your DishDVR receiver.
Page 14
Chapter 2
Parts of the System
The Receiver
Receiver Front Panel
Smart Card Door
The Smart Card is behind the door on the front panel.
Note: Leave the Smart Card in, and keep the door closed.
Front Panel Buttons
The front panel buttons work the same way as the buttons on the
remote, to control the receiver. For m ore information on the remote
control buttons, see Remote Control on page 20 of this User Guide.
Info Button
Press the INFO button to see information about a program
you watch or a program you highlight in a menu.
The information may include one or more of these signs:
for a program you can’t buy
for a blacked-out program
for a pay per view program
for a program with an e vent timer
for a locked program
Menu Button
Press the MENU button to open the Main Menu.
Page 15
Chapter 2
Parts of the System
Tip: First, you
move the
highlight to an
item with the
Arrow buttons,
andthenyou
press the
SELECT
button to
select that
item.
Arrow Buttons
Use the ARROW buttons to move a menu
highlight to an option or a program.
Use the UP and DOWN ARROW buttons to
change channels while watching a program.
When watching a program, pressing the LEFT
ARROW button opens the
the RIGHT ARROW button opens the
Banner
.
Themes menu and
Browse
Select Button
Press the SE LECT button to select a n item you highlight in a
menu.
Sys Info Button
Press the SY S INFO button to open the Important System
Information
menu.
Power Button
Press the PO WER button to turn the receiver on or off.
Power L ight
The POWER LED lights up when you turn the receiver on
and turns off when you turn it off.
Note: Even when the POWER light is off, the receiver
continues to work and requires power. Don’t unplug the
receiver unless you need to move it!
Recording Light
The RECORDING LED lights up whenever you
are recording a program.
IR Sensor and IR Blasters
The IR SEN SOR receives IR signals from the remote control. F or
information on the IR BLASTERS, please see Control a VCR on page 56.
Page 16
Receiver Back Panel
The receiver back panel has ports you can use to connect the receiver to
other devices (you may not need to use some of these ports). The back panel
also has the power cord and phone jack.
Tighten the connections only by hand. If you use a wrench
you might over-tighten the connections and cause damage
that would not be covered by the Limited Warranty.
The Receiver
Receiver Fan and Air Holes
The receiver has a fan behind the air holes. The fan turns on
and off as needed to cool the receiver.
Don’t block the air holes! If you do, the receiver
could over-heat!
Satellite In
Connect the cable from the satellite dish to the SATELLITE IN
port.
Channel 3/4 Switch
If you use TV SET OUT to connect the receiver to a TV,
set this switch to the channel you want to tune to on
your TV. Choose a channel that isn’t used by a cable or
local TV station. If you connect the receiver to a VCR
that has a channel switch, set both switches to the same
channel.
Note: If you are connecting multiple receivers to multiple TVs, these
receivers and TVs can all be set to the same channel (3 or 4) to avoid
interference with local broadcasts.
Page 17
Page 17
Chapter 2
Parts of the System
TV Set Out
This connection provides good picture quality and good mono
sound quality (even if you have a TV or other devices that
provide stereo sound).
If you use TV S
ET OUT to watch satellite channels, you must
keep the TV(s) tuned to the same channel (either channel 3 or
4) as you selected on the Channel 3/4 Switch of the satellite
receiver.
The TV S
signal on the TV A
ET OUT can be switched between satellite programming and the
NTENNA/CABLE IN connection using the TV/VIDEO
button on the remote control.
TV Antenna/Cable In
Use the TV ANTENNA/CABLE IN to connect a broadcast TV
antenna or cable TV box to the receiver. The TV A
C
ABLE IN connection is only available through the TV SET
NTENNA/
OUT as described above.
Phono (RCA) Audio/Video Outputs
These outputs provide high-quality picture and stereo
sound.
• If the TV has only one input for this type of audio,
connect it to the receiver’s R
• If you use these outputs to connect the receiver to other devices, be sure
to follow the instructions in the devices’ user manuals.
IGHT AUDIO output.
Super Video (S-Video) Output
The receiver provides S-Video, which is the highest quality video
available. If you use this output for video, you must still connect
the audio with the P
HONO (RCA) AUDIO OUTPUTS or the DOLBY
®
DIGITAL output.
Dolby®Digital Output
The receiver provides Dolby®Digital encoded output and linear
Pulse Code Modulation (PCM) for an audio amplifier/decoder
that can process this kind of output.
Phone Jack
Connect a phone cable with a standard RJ-11 phone plug to the
receiver here, and then connect the cable to an active phone
jack.
Note:Youmust keep the receiver connected to a phone line at all times to
buy Pay Per View programs or use exciting interactive features.
Expansion Port
This port is reserved for future use.
Page 18
Accessory Jack
Ifyouconnectamulti-dishswitchtotheACCESSORY JACK,or
if you use an IR extender, you must set up the receiver properly.
See Set Up the Accessory Jack on page 81.
Power Cord
Even when the receiver front pan el’s green POWER LED is off, the
receiver keeps working and it needs power. So, don’t unplug the receiver’s
power cord unless you need to move the receiver or if it will not be used for
an extended period of time.
Before moving the receiver, unplug the power cord
and let the receiver sit for at least 30 seconds! Always
handle the receiver gently to protect the delicate parts it has
inside.
UHF Remote Antenna Input
The receiver uses the antenna to get UHF signals
from the remote control. Connect the UHF antenna
here, and set it so it doesn’t touch anything. Set the
antenna straight up so you can use the remote
control as far away as possible.
The Receiver
Attach an Attenuator
Stray UHF signals (from your neighbor’s remote control, for example) can
block signals from the remote control to the receiver. To help prevent
blocks, you can install a 10 dB attenuator (you can buy one from a consumer
electronics parts store).
Note: This will help keep out stray UHF signals, but also cut down how far
away you can use the remote control.
1. Take the UHF antenna off of the
receiver’s back panel UHF REMOTE
ANTENNA input.
Put a 10 dB attenuator onto the
2.
UHF REMOTE ANTENNA input.
3. Put the UHF antenna onto the attenuator.
Tip: If the
receiver does
unexpected
things (for
example,
changes
channels,
starts DVR
features
randomly), you
may have to
install a 10 d B
attenuator to
block stray
UHF signals.
You can buy
one of th ese
attenuat ors at
almost any
electronic parts
store.
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Chapter 2
Parts of the System
Remote Control
Tip: If the
receiver does
unexpected
things (for
example,
changes
channels, starts
DVR features
randomly), you
may have to
change the
remote control
address. See
Change the
Address on page
26.
This section describes the remote control and its buttons used to control the
receiver. To find out how to use the remote to control other devices, see
Control Other Devices with the Remote, beginning on page 68. The remote
control we pack with the receiver may look a bit different than the one
shown on page 22.
If you lose or damage the remote control,
you can
use the
receiver’s front panel buttons to operate many of the receiver's
features. Call the Customer Service Center at 1-800-333-DISH
(3474) to order a new remote.
The remote control uses both Ultra High Frequency (UHF) radio signals and
infrared (IR) light signals to control the receiver but uses only IR signals to
control other devices.
• IR signals travel only short distances (40 feet or less), and can’t go
through walls or other solid objects. You must point the remote control
directly at the device you want to control, with no objects to block the
signal path.
• UHF signals travel long distances (100 feet or more) and can go through
walls and other solid objects. Because UHF signals travel so far, the
receiver may respond to signals from other nearby remote controls (for
example, your neighbor’s remote control). To handle this problem,
please see Change the Address on page 26. If this doesn’t work, please
see Attach an Attenuator on page 19.
Note: To use UHF capabilities, you need to connect your UHF antenna
as described on page 19.
Page 20
Remote Control Batteries
The remote control comes with AAA batteries. When you replace old
batteries, you should replace all of the batteries. Use batteries of the same
kind, for example alkaline or carbon zinc, and don’t mix batteries of
different kinds. Alkaline batteries last longer.
Changing the Batteries
1. Press down on the battery cover’s top latch and
lift the cover off.
2. Take out a ll of the old batteries.
3. Put the new batteries in. Make sure you match the
plus (“+”) ends with the plus markings on the
battery case.
4. Fit the battery cover’s bottom tab back into the
slot a t the bottom of the battery case, and snap the
cover back into place.
Low Battery Warning
Remote Control
When you see a low battery warning message on the bottom line of the
Program Banner, the batteries in your remote control are weak and need
to be replaced.
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Chapter 2
Parts of the System
Page 22
Remote Control Buttons
SAT Mode Button
Press this button to set the remote to SAT
SAT mode button’s back light lights up for two seconds to show
you’ve set the remote
SAT mode, the remote control buttons operate as described below
to control satellite receiver functions.
to SAT mode. While the remote control is in
(“satellite”) mode
.The
Power Buttons
Press the blank POWER button to turn the receiver on or off.
Use the TV POWER button to turn the TV on or off. See Set Up
the Remote to Control Other Devices for
instructions on
programming the remote to control your TV.
Menu Button
Press this button to open the Main Menu.
TV/Video Button
If you connect a second video source, such as cable or a broadcast
antenna, to the receiver’s back panel TV A
NTENNA/CABLE IN
port,you can use this button to switch the receiver between the
satellite signal a nd the another video signal.
Note: The signal from the second video source will only be available on the
ET OUT port, not on the S-VIDEO or RCA output connectors.
TV S
Page Up and Page Down Buttons
Remote Control
Press the PAGE UP button or the PAGE DOWN button
to scan, page by page, through the
Themes
list,
a Favorite List,anEvent Timers list, or a
Program Guide,
a
list of channels.
Mute Button
Press this button to turn the TV sound off or on. To use this
button, you must set up the remote to control your TV. See Set Up
the Remote to Control Other Devices for
instructions.
Vol um e But to n
Press this button to change the TV volume. To use
this button, you must set up the remote to control
your TV. See Set Up the Remote to Control Other
Devices for
instructions.
Guide Button
Press this button to open the Program Guide.
the
Program Guide
open,
press this button again to change the
Favorites Lists.
When you have
Arrow Buttons
• Press these buttons to highlight an option in
the menus, the Program Guide,andthe
Browse Banner.
• While watching a program, press the UP or
DOWN ARROW button to change channels.
• While watching a program, press the
BROWSE button (the RIGHT ARROW
button) to open the
Browse Banner.
Tip: The Guide
button opens
the Program
Guide. Use it
to get
informationon
programs that
are on now
and that will
be on in the
future.
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Chapter 2
Parts of the System
• While watching a program, press the THEME button (the LEFT
ARROW button) to open
• To e nter a num ber in a menu, highlight the place where you need to
enter the number. Then, press the UP or DOWN ARROW button to
increase or decrease the number in the highlighted place. Or, you can
use the number buttons.
the
Themes
menu.
Select Button
Press this button to select the option you highlight in a menu,
Program Guide,orBrowse Banner.
Recall Button
Press this button to
watched. Press it again to switch between the last two receiver
channels you watched.
go back
to the last receiver channel you
Info Button
•PresstheINFO button for more information a bout the show
you are watching.
•PresstheINFO button for more
highlighted in the
Recorded Events list.
•
If a menu has
that menu.
Program Guide, Browse Banner,Themes,or
a Help option, press this button to see help
inform ation
about a program you have
information
View Button
• While watching a program, press this button to briefly
display the Program Ba nner.
• When you use a menu, press this button to cancel out of the menu and
go back to watching a program.
for
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