The Network Innovation
dLAN® 500 AV Wireless+
devolo dLAN® 500 AV Wireless+
© 2013 devolo AG Aachen (Germany)
While the information in this manual has been compiled with great care, it may not be deemed an assurance of product characteristics. devolo shall be liable only
to the degree specified in the terms of sale and delivery.
The reproduction and distribution of the documentation and software supplied with this product and the use of its contents is subject to written authorization from
devolo. We reserve the right to make any alterations that arise as the result of technical development.
Trademarks
TM
Android
HomePlug
Linux
Ubuntu
Mac
iPhone
is a registered trademark of Open Handset Alliance.
®
is a registered trademark of HomePlug Powerline Alliance.
®
is a registered trademark of Linus Torvalds.
®
is a registered trademark of Canonical Ltd.
®
and Mac OS X® are registered trademarks of Apple Computer, Inc.
®
and iPad® are registered trademarks of Apple Computer, Inc.
Windows® and Microsoft® are registered trademarks of Microsoft, Corp.
®
, Wi-Fi Protected AccessTM, WPATM, WPA2TM and Wi-Fi Protected SetupTM are registered trademarks of the Wi-Fi Alliance®.
Wi-Fi
devolo, dLAN
®
, Vianect® and the devolo logo are registered trademarks of devolo AG.
The firmware package from devolo contains files which are covered by different licenses, in particular under devolo proprietary license and under open source
license (GNU General Public License, GNU Lesser General Public License or FreeBSD License). The source code which is available for Open Source distribution
can be requested in writing from gpl@devolo.de.
All other names mentioned may be trademarks or registered trademarks of their respective owners. Subject to change without notice. No liability for technical errors
or omissions.
devolo AG
Charlottenburger Allee 60
52068 Aachen
Germany
www.devolo.com
Aachen, November 2013
Contents
Contents
1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.1 Thank you! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.1.1 About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.2 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.1 What exactly is dLAN? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.2 What is WLAN? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.2.1 Wi-Fi or WLAN? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.3 dLAN 500 AV Wireless+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.3.1 dLAN Cockpit App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.3.2 WiFi Move Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.3.3 Sample applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3 Quick start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.1 Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.2 System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
3.3 Connecting the dLAN 500 AV Wireless+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.4 Installation of devolo software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4 Initial use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4.1 Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4.2 System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
4.3 Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4.3.1 Indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4.3.2 Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4.3.3 Network jacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.3.4 WLAN antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4.3.5 Integrated electrical socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4.4 Connecting the dLAN 500 AV Wireless+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4.4.1 Software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
devolo dL AN 500 AV Wireless+
Contents
5 dLAN network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
5.1 dLAN network encryption at the touch of a button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
5.2 dLAN Cockpit App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5.2.1 Overview page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5.2.2 Settings menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5.2.3 Menu on the bottom edge of the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5.3 dLAN Cockpit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
5.3.1 Encrypting a network with dLAN Cockpit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
6 Network configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
6.1 Calling up the built-in configuration interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
6.2 Menu description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
6.3 Status overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
6.3.1 dLAN status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
6.3.2 WLAN monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
6.3.3 Ethernet status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
6.4 Device configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
6.4.1 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
6.4.2 Network settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
6.4.3 dLAN settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
6.4.4 Time server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
6.4.5 LED settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
6.5 WLAN configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
6.5.1 Access point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
6.5.2 Guest account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
6.5.3 WLAN filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
6.5.4 Parental controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
6.5.5 WLAN time control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
6.5.6 Wi-Fi Protected Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
6.5.7 WiFi Move Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
devolo dLAN 500 AV Wireless+
Contents
6.6 Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
6.6.1 Resetting the configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
6.6.2 Saving a configuration file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
6.6.3 Restoring a configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
6.6.4 Update firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
7 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
7.1 Important safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
7.2 Disposal of old devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
7.3 Warranty conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
devolo dL AN 500 AV Wireless+
Contents
devolo dLAN 500 AV Wireless+
Preface 7
1Preface
1.1 Thank you!
With the dLAN 500 AV Wireless+, you have chosen
a HomePlug AV device that combines the advantages of the two network standards dLAN and WLAN.
In addition, the dLAN 500 AV Wireless+ has three
LAN ports for directly connecting computers or other
network components. The dLAN 500 AV Wireless+
enables wireless surfing at transfer rates of up to
500 Mbps via dLAN and of up to 300 Mbps via
WLAN in every room of your building—even on the
other side of thick concrete walls!
You can have all of your home network's dLAN and
WLAN devices available at a glance anywhere and
any time using dLAN Cockpit App for smartphones
and tablet PCs together with the
dLAN 500 AV Wireless+.
1.1.1 About this manual
In addition to a small introduction to the basics of
"dLAN" and "WLAN" and a presentation of
dLAN 500 AV Wireless+ devolo products and
dLAN Cockpit App in Chapter 2, in Chapter 3 you will
learn about how to successfully start up the
dLAN 500 AV Wireless+ and how you can download
dLAN Cockpit App from the respective store. Chapter
4 describes configuration options in detail for the builtin configuration interface, including access to the
WLAN. What you need to do to integrate your
dLAN 500 AV Wireless+ into the dLAN network and
how you can monitor it using dLAN Cockpit App and
dLAN Cockpit software is covered in Chapter 5. Information about product safety and the environmental
compatibility of the device and our warranty terms can
be found in Chapter 6 and conclude the manual.
Description of the symbols
Here we briefly describe the meaning of the symbols
used in this manual.
Very important note. Failure to observe this note may result in damage.
Important note that should be observed.
Additional information, background material
and configuration tips for your device.
If you have any further ideas or suggestions related to
our products, we would be delighted to hear from you
at support@devolo.com
!
devolo dL AN 500 AV Wireless+
8 Preface
devolo on the Internet
For detailed information on our products or "dLAN",
visit www.devolo.com
tains downloadable product descriptions and documentation, as well as updates to devolo software and
device firmware.
. The Service Centre area con-
1.2 CE conformity
This product complies with the technical requirements
of the directive 1999/5/EC (R&TTE) and the other relevant provisions of the FTEG, and it is designed for use
in the EU and Switzerland. The product is class A
equipment. Class A devices may cause interference
when used in residential environments.
"99/05/CE" (R&TTE directive) is a directive
similar to the EMC directive. It applies to radio equipment and telecommunication terminal equipment.Observance of these directives
is verified by the use of harmonized European
norms.
For the CE declaration for this product, refer
to the accompanying product CD under CE.
For the permitted voltage range for
operating the device and the power
consumption, refer to the label on the
rear side of the device. Additional
technical information is available at
www.devolo.com
.
devolo dLAN 500 AV Wireless+
Introduction 9
2Introduction
dLAN is an intelligent, secure technology that lets you
set up a home network easily, quickly and economically via your household electrical wiring, without the
need for complex and expensive dedicated cabling.
2.1 What exactly is dLAN?
dLAN (direct Local Area Network) uses the household
power grid to transfer data between computers
equipped with suitable adapters and other network
components. As a result, any power outlet can be used
as a network access point. The data is modulated prior
to transfer and sent as a signal via household power
lines. State-of-the-art technology ensures that the
power and data networks do not interfere with one another. Networking via dLAN is fast and secure. The
data is encrypted using a key to prevent interception by
third parties.
2.2 What is WLAN?
WLAN (Wireless Local Area Network) refers to the use
of radio technology to network computers and other
devices. While it is possible to wirelessly connect computers in pairs (peer-to-peer, p2p), a central access
point is required to set up a network of multiple devic-
es. Such access points are frequently combined in a
single device with modems for Internet access and
routers to manage network traffic.
The wireless network established by an access point
using a specific channel (from 1 to 140) and name
(SSID) has a limited range. The range of the access
point, which is also known as a "radio cell", is impeded
by building walls. In some cases, stable connections
are often only possible between WLAN devices within
a single room.
As it is not possible to rely on hardware such as network cables (in a LAN) or household wiring (in a dLAN)
to control access to a WLAN, wireless networking naturally presents special security challenges. WLANs
therefore use a number of security measures, such as a
concealed network name, data encryption and access
control via the MAC addresses of the network adapters.
2.2.1 Wi-Fi or WLAN?
Wi-Fi is an invented brand name of the Wi-Fi Alliance,
a consortium that certifies devices with wireless interfaces. In many countries, Wi-Fi is also used synonymously with WLAN, which if taken strictly, is incorrect,
because Wi-Fi designates the wireless standard and
WLAN the wireless network.
devolo dL AN 500 AV Wireless+
10 Introduction
2.3 dLAN 500 AV Wireless+
The dLAN 500 AV Wireless+ unites the technologies
of LAN, WLAN (wireless) and dLAN in one case:
쎲 It has three LAN ports for directly connecting
three network components.
쎲 The adapter provides an optimal connection for
wireless terminal devices such as laptops, smartphones or tablet PCs (Apple/Android) via WLAN.
쎲 Using dLAN, different rooms can be made
accessible via the mains supply without any
problems and every power outlet is also the new
Wi-Fi access point—with
WiFi Move Technology, you have optimal Wi-Fi
reception for smartphones, laptops and tablets in
the entire home – completely automatically (at
least two dLAN 500 AV Wireless+ adapters
required).
쎲 Power strips and other devices using up to 16
amps can be connected via the integrated power
outlet.
쎲 dLAN 500 AV Wireless+ is the link between
dLAN Cockpit App and the dLAN network. It
collects all of the dLAN data in the local network
and provides it to dLAN Cockpit App.
2.3.1 dLAN Cockpit App
dLAN Cockpit App is devolo's free app, for checking
and configuring WLAN, dLAN and LAN connections for
the dLAN 500 AV Wireless+ (via smartphone or tablet
PC). The smartphone or tablet PC connects to the
dLAN500AVWireless+ at home via WLAN.
2.3.2 WiFi Move Technology
WiFi Move Technology is a function of the
dLAN 500 AV Wireless+ for automatic synchronisation
of the entire Wi-Fi settings of all
dLAN 500 AV Wireless+ adapters connected to
your home network. WiFi Move Technology is acti-
vated easily at the touch of a button on the adapter.
For more information, refer to Chapter 3 Quick start.
devolo dLAN 500 AV Wireless+
Introduction 11
Fig. 1
2.3.3 Sample applications
On the one hand, you connect fixed network devices,
such as computers and Internet access devices, by
dLAN. On the other hand, you include devices such as
smartphones, laptops and tablets in your home net-
work via Wi-Fi. Each additional
dLAN500AVWireless+ adapter (e.g. one on every
storey) makes it easy for you to enable full Internet access everywhere in the home via Wi-Fi and/or dLAN.
devolo dL AN 500 AV Wireless+
12 Introduction
Fig. 2
WiFi Move Technology
Thanks to WiFi Move Technology, an automatic synchronisation of the Wi-Fi settings takes place between
all dLAN 500 AV Wireless+ adapters, freeing you of
the hassle of configuring of each individual
dLAN500AVWireless+ adapter.
For WiFi Move Technology at least two
dLAN 500 AV Wireless+ adapters are
required.
devolo dLAN 500 AV Wireless+
Quick start 13
3Quick start
This chapter covers everything you need to know to
quickly set up your dLAN 500 AV Wireless+ in the
dLAN and Wi-Fi network. In addition, we will lead you
through the installation of the devolo software.
3.1 Package contents
Please ensure that the delivery is complete before beginning with the installation of your
dLAN500AVWireless+.
쎲 Single Kit:
쑗 dLAN 500 AV Wireless+
쑗 Network cable
쑗 Hard copy of installation guide
쑗 CD containing software and online documen-
tation
or
쎲 Starter Kit:
쑗 dLAN 500 AV Wireless+
쑗 dLAN 500 AVplus
쑗 Network cable
쑗 Hard copy of installation guide
쑗 CD containing software and online documen-
tation
devolo AG reserves the right to change the package
contents without prior notice.
3.2 System requirements
쎲 Operating systems: Windows XP (32-bit), Win-
dows Vista Home Premium (32-bit/64-bit), Windows 7 Home Premium (32-bit/64-bit), Linux
(Ubuntu), Mac OS X
쎲 Network connection
Please note that your computer or other device must feature a network adapter with a
network port.
To set up a dLAN (AV) network, you
need at least two dLAN (AV) devices
(200 Mbps or 500 Mbps).
devolo dL AN 500 AV Wireless+
14 Quick start
3.3 Connecting the dLAN 500 AV Wireless+
Expanding an existing dLAN network by adding a
new dLAN 500 AV Wireless+ (single kit)
Take note of the
dLAN 500 AV Wireless+ Wi-Fi key before the networking procedure. You
will find the unique adapter key on the
label on the back of the housing.
햲 Plug the dLAN 500 AV Wireless+ into a wall
socket. As soon as the dLAN indicator light lights
green (after approx. 45 seconds), the adapter is
ready to operate.
If you only want to use the Wi-Fi function on the dLAN 500 AV Wireless+,
plug the adapter into a power outlet,
without any cables whatsoever. You
can also connect the
dLAN 500 AV Wireless+ to the network
jack of a network device, such as a
computer, with a commercially available network cable. (see 2.3.3 Sample
applications)
The power outlet should be in range of
the connected network device.
The dLAN 500 AV Wireless+ with the
cable-based network device should be
easy to access.
To switch off the
dLAN 500 AV Wireless+ or disconnect
it from the mains supply, pull the power plug out of the power outlet.
햳 If you have already secured your existing dLAN
network using the encryption button, use the
same method to integrate further adapters. Once
you have successfully connected the new
dLAN500AVWireless+, first press the encryption button (approx. 1 second) of one of your
network's existing adapters, then press the
encryption button (approx. 1 second) of your
new dLAN500AVWireless+ within two min-
utes.
햴 That's it! The new dLAN 500 AV Wireless+ is now
integrated into your existing dLAN network.
햵 In order to connect the dLAN 500 AV Wireless+
with your laptop, tablet or smartphone by Wi-Fi,
enter the previously noted Wi-Fi key as the network security key.
devolo dLAN 500 AV Wireless+
Quick start 15
Begin carrying out the configuration of
your network in order to secure your
Wi-Fi network in a customised manner.
For more information, refer to Chapter
6 Network configuration.
Encrypting a new dLAN network with one or more
dLAN 500 AV Wireless+s and a dLAN 500 AVplus
(starter kit and single kit)
Note the Wi-Fi key of the
dLAN 500 AV Wireless+ before the
networking procedure. You will find
the unique adapter key on the label on
the back of the housing.
햲 Connect the dLAN 500 AVplus to your Internet
access device's network jack.
햳 Plug the dLAN 500 AV Wireless+ into a wall
socket. As soon as the dLAN indicator light lights
green (after approx. 45 seconds), the adapter is
ready to operate.
If you only want to use the Wi-Fi function on the dLAN 500 AV Wireless+,
plug the adapter into a power outlet,
without any cables whatsoever. You
can also connect the
dLAN 500 AV Wireless+ to the network
jack of a network device, such as a
computer, with a commercially available network cable (see 2.3.3 Sample ap-
plications).
The power outlet should be in range of
the connected network device.
The dLAN 500 AV Wireless+ with the
cable-based network device should be
easily accessible.
To switch off the
dLAN 500 AV Wireless+ or disconnect
it from the mains supply, pull the power plug out of the power outlet.
햴 After you have successfully connected both adapt-
ers, press first the encryption button of the
dLAN 500 AVplus (approx. 1second) and then
the dLAN button of the
dLAN 500 AV Wireless+ (approx. 1second)
within two minutes.
devolo dL AN 500 AV Wireless+
16 Quick start
햵 That's it! Your dLAN network is now protected
against unauthorised access.
햶 In order to connect the dLAN 500 AV Wireless+
via Wi-Fi with your laptop, tablet or smartphone,
enter the previously noted Wi-Fi key as the network security key.
Begin carrying out the configuration of
your network in order to secure your
Wi-Fi network in a customised manner.
For more information, refer to Chapter
6 Network configuration.
WiFi Move Technology
If you want to use the
WiFi Move Technology function also
with older dLAN 500 AV Wireless+
adapters, please update the firmware
via the configuration interface of the
dLAN 500 AV Wireless+ or by using the
software dLAN Cockpit. More information can be found in Chapter 6.6.4 Up-
date firmware and 5.3 dLAN Cockpit.
햷 To integrate additional dLAN 500 AV Wireless+s
into your home network, repeat step
햸 Within 2 minutes, first press the dLAN button
.
of the existing dLAN 500 AV Wireless+
(approx. 1 second) and finish by pressing the
dLAN button of the new
dLAN 500 AV Wireless+ (approx. 1second).
햹 The existing dLAN 500 AV Wireless+ transmits its
entire Wi-Fi configuration to the new
dLAN 500 AV Wireless+ adapter. The existing and
the new dLAN 500 AV Wireless+ adapters are
now continuously connected with each other,
and from now on exchange changes to the Wi-Fi
configuration automatically with each other.
For more information on the
WiFi Move Technology, refer to Chapter 2
Introduction and 6.5.7 WiFi Move Technology.
3.4 Installation of devolo software
Downloading dLAN Cockpit App
햲 Download the dLAN Cockpit App to your smart-
phone or tablet computer from the corresponding
store.
You can find the dLAN Cockpit App quickest
by clicking on the magnifying glass in the
store and searching directly for
dLAN Cockpit.
devolo dLAN 500 AV Wireless+
Quick start 17
햳 dLAN Cockpit is placed in your smartphone's or
tablet app list as usual. Tapping on the
dLAN Cockpit icon brings you to the start menu.
You can find more information in Chapter 5.2
dLAN Cockpit App.
Software for Windows
The installation wizard installs the adapter's configuration software as well as the devolo dLAN Cockpit on
the Windows operating system.
쎲 The dLAN Cockpit software finds all accessible
dLAN adapters in your dLAN network, displays
information about these devices and encrypts your
dLAN network individually.
쎲 You can configure your Wi-Fi network, along with
other actions, using the configuration interface for your dLAN 500 AV Wireless+.
To install the software, insert the included CD-ROM in
the CD drive of your computer.
If AutoPlay is active on your computer, the installation will start automatically. Otherwise,
open the directory with the Windows Explorer by right-clicking on Start (or the Win-
dows logo) and selecting Explorer from the
context menu. Then start the installation wizard manually.
You will be asked for permission to transfer anonymous
performance data related to your dLAN adapter to
devolo. The data sent to devolo pertains only to the
performance values of your dLAN devices. The data is
anonymised and will be used exclusively for statistical
purposes. By providing it, you can help us improve our
products. You can find the installed software
applications in the Start All Programs devolo
program group.
Software for Mac (OS X)
The software mac folder contains the dLAN config-
uration software.
Software for Linux (Ubuntu)
The Software Linux folder contains the dLAN
configuration software.
devolo dL AN 500 AV Wireless+
18 Quick start
devolo dLAN 500 AV Wireless+
Initial use 19
Fig. 3
4Initial use
This chapter covers everything you need to know to set
up your dLAN 500 AV Wireless+. It will explain connecting the device and its functions. We will also briefly
introduce the included devolo software and then guide
you through its installation.
devolo dL AN 500 AV Wireless+
20 Initial use
4.1 Package contents
Please ensure that the delivery is complete before beginning with the installation of your
dLAN500AVWireless+.
쎲 Single Kit:
쑗 dLAN 500 AV Wireless+
쑗 Network cable
쑗 Hard copy of installation guide
쑗 CD containing software and online documen-
tation
or
쎲 Starter Kit:
쑗 dLAN 500 AV Wireless+
쑗 dLAN 500 AVplus
쑗 Network cable
쑗 Hard copy of installation guide
쑗 CD containing software and online documen-
tation
devolo AG reserves the right to change the package
contents without prior notice.
4.2 System requirements
쎲 Operating systems: Windows XP (32-bit), Win-
dows Vista Home Premium (32-bit/64-bit), Windows 7 Home Premium (32-bit/64-bit), Linux
(Ubuntu), Mac OS X
쎲 Network connection
Please note that your computer or other device must feature a network adapter with a
network port.
To set up a dLAN network, you need
at least two dLAN devices (200 Mbps
or 500 Mbps).
devolo dLAN 500 AV Wireless+
Initial use 21
4.3 Functions
The dLAN 500 AV Wireless+ has the following elements:
4.3.1 Indicator lights
The indicator lights (LEDs) show all of the statuses for
the dLAN 500 AV Wireless+ by illuminating and/or
flashing in different ways:
Power
쎲 Green flashing and illumination behaviour:
쑗 The LED lights up green when the
dLAN 500 AV Wireless+ is operational.
쑗 The LED flashes briefly, if the
dLAN 500 AV Wireless+ is in PowerSave
mode.
쑗 The LED flashes at quick, regular inter-
vals, if the dLAN 500 AV Wireless+ is con-
necting to the dLAN network (pairing).
dLAN
쎲 Off: The LED does not light up. There is no con-
nection to the dLAN network.
Check whether the adapter is connected to
the mains supply correctly and whether the
encryption process has been carried out successfully. For more information, refer to 4.4
Connecting the dLAN 500 AV Wireless+
and 5 dLAN network.
쎲 Green: The network connection is suitable for HD
video streaming; flashes when data is being transmitted.
쎲 Orange: The network connection is suitable for
SD video streaming and online gaming; flashes
when data is being transmitted.
쎲 Red: The network connection is suitable for sim-
ple data transfer and Internet access; flashes
when data is being transmitted.
devolo dL AN 500 AV Wireless+
22 Initial use
WLAN
쎲 Off: The LED does not light up. The WLAN con-
nection is disabled.
쎲 Green flashing and illumination behaviour:
쑗 The LED lights up when connected to the
WLAN network at 2.4 GHz.
쑗 The LED flashes at quick, regular intervals
when data is being transmitted.
쑗 The LED flashes briefly during WPS pairing.
쎲 Blue flashing and illumination behaviour
쑗 The LED lights up when connected to the
WLAN network at 5GHz.
쑗 The LED flashes at quick, regular intervals
when data is being transmitted.
쑗 The LED flashes briefly during WPS pairing.
Ethernet
쎲 Off: The LED does not light up.
Check all of the cable connections and check
if the connected network components are
disabled.
쎲 Green: Lit steady when a connection to the Ether-
net network exists; flashes when data is being
transmitted.
4.3.2 Buttons
ON/OFF
Use the ON/OFF button to switch the WLAN function
on or off.
Make sure that the WLAN function in
the factory defaults is enabled and the
WLAN encryption is set to WPA2. The
default WLAN key is the Wi-Fi key of
devolo dLAN 500 AV Wireless+
Initial use 23
the dLAN 500 AV Wireless+. You will find the
key on the label on the back of the housing.
WPS
With the WPS (Wi-Fi Protected Setup) encryption button, you secure your WLAN network at the touch of a
button.
WPS is one of the encryption standards developed by the Wi-Fi Alliance for increasing
security in a WLAN home network. The objective of WPS is to make it easier to add devices
to an existing network. For more detailed information, refer to Chapter 6.4.1 Security.
dLAN
쎲 Encrypting the dLAN network
쑗 To encrypt your dLAN network individually,
press each encryption button on the connected devices for approx. 1 second – within
2 minutes.
쑗 To remove a dLAN device from your network,
press the encryption button on the corresponding device for at least 10 seconds
(see 5.1 dLAN network encryption at the
touch of a button).
쎲 WiFi Move Technology
WiFi Move Technology is a function for synchronising
the Wi-Fi settings of all dLAN 500 AV Wireless+
adapters connected to your home network.
쑗 Within 2 minutes first press the dLAN but-
ton of the existing dLAN 500 AV Wireless+
(approx. 1 second) and finish by pressing
the dLAN button of the new
dLAN 500 AV Wireless+ (approx.
1second).
쑗 The existing dLAN 500 AV Wireless+ trans-
mits its entire Wi-Fi configuration to the
new dLAN500AVWireless+ adapter. The
existing and the new dLAN 500 AV Wireless+
adapters are now continuously connected
devolo dL AN 500 AV Wireless+
24 Initial use
with each other, and from now on exchange
changes to the Wi-Fi configuration auto-
matically with each other.
If you want to use the
WiFi Move Technology function also
with older dLAN 500 AV Wireless+
adapters, please update the firmware
via the configuration interface of the
dLAN 500 AV Wireless+ or by using the
software dLAN Cockpit. More information can be found in Chapter 6.6.4 Up-
date firmware and 5.3 dLAN Cockpit.
For more information on the
WiFi Move Technology, refer to Chapter
6.5.7 WiFi Move Technology.
Reset
The Reset button (on the side of the housing) has two
different functions:
쎲 The device restarts if you press the Reset button
for less than 10 seconds.
쎲 To change the configuration of the
dLAN 500 AV Wireless+ back to the factory
defaults, press the Reset button for more than
10 seconds. Keep in mind that all settings that
have already been configured will be lost!
You can use the tip of a drawing pin to press
the reset button.
devolo dLAN 500 AV Wireless+
4.3.3 Network jacks
The three LAN ports can be used to connect computers
or other network devices to the
Initial use 25
dLAN 500 AV Wireless+ via commercially available
network cables.
4.3.4 WLAN antennas
The internal WLAN antennas are for connecting to other network devices wirelessly.
4.3.5 Integrated electrical socket
If you connect additional network devices using a multiple socket, plug this multiple socket into the electrical
socket of the dLAN 500 AV Wireless+. The integrated
mains filter eliminates any noise of connected devices
and significantly improves data transmission in the
home network.
4.4 Connecting the dLAN 500 AV Wireless+
This section describes how to connect your
dLAN 500 AV Wireless+ to a computer or other network device.
Note the Wi-Fi key of the
dLAN 500 AV Wireless+ before the
networking procedure. You will find
the unique adapter key on the label on
the back of the housing.
햲 Use a network cable to connect the
dLAN 500 AV Wireless+ to network port of your
computer or other network device.
If you only want to use the Wi-Fi function on the dLAN 500 AV Wireless+,
plug the adapter into a power outlet,
without any cables whatsoever. (see
2.3.3 Sample applications)
햳 Plug the dLAN 500 AV Wireless+ into a wall
socket.
The power outlet should be in range of
the connected network device.
The dLAN 500 AV Wireless+ and the
network device should be easily accessible.
To switch off the
dLAN 500 AV Wireless+ or disconnect
it from the mains supply, pull the power plug out of the power outlet.
devolo dL AN 500 AV Wireless+
26 Initial use
햴 A dLAN network is set up as soon as at least one
other dLAN adapter has been connected and
plugged into the mains supply. Now you can
secure your dLAN network to prevent unauthorised access and you can do so either
쑗 By pressing the encryption button on the
adapter or
쑗 Using dLAN Cockpit App via your smart-
phone or tablet PC or
쑗 Using the provided devolo dLAN Cockpit
software – the local monitoring and encryption program or
쑗 By entering the dLAN password in the con-
figuration interface.
햵 In order to connect the dLAN 500 AV Wireless+
via Wi-Fi with your laptop, tablet or smartphone,
enter the previously noted Wi-Fi key as the network security key.
햶 If you would like to connect additional adapters,
proceed as just described. For more information,
also read Chapter 3 Quick start.
햷 In order to secure your Wi-Fi network individually,
carry out your network configuration. For more
information, refer to Chapters 5 dLAN network
and 6 Network configuration.
Downloading dLAN Cockpit App
햸 Download dLAN Cockpit App to your smart-
phone or tablet PC from the corresponding store.
You can find dLAN Cockpit App quickest by
clicking on the magnifying glass in the store
and searching directly for dLAN Cockpit.
햹 dLAN Cockpit App is placed in your smart-
phone's or tablet PC's app list as usual. Tapping
on the dLAN Cockpit icon brings you to the start
menu.
You can find more information in Chapter 5.2
dLAN Cockpit App.
Installation of devolo software
햺 In order to be able to configure the WLAN net-
work, first install the dLAN 500 AV Wireless+
software as described in the following chapter.
4.4.1 Software installation
Software for Windows
The installation wizard installs the adapter's configuration software as well as the devolo dLAN Cockpit
software on the Windows operating system.
devolo dLAN 500 AV Wireless+
Initial use 27
쎲 dLAN Cockpit finds all accessible dLAN adapters
in your dLAN network, displays information about
these devices and encrypts your dLAN network
individually.
쎲 You can configure your WLAN network, along
with other actions, using the configuration
interface for your dLAN 500 AV Wireless+.
To install the software, insert the included CD-ROM in
the CD drive of your computer.
If AutoPlay is active on your computer, the installation will start automatically. Otherwise,
open the directory with the Windows Explorer by right-clicking on Start (or the Win-
dows logo) and selecting Explorer from the
context menu. Then start the installation wizard manually.
You will be asked for permission to transfer anonymous
performance data related to your dLAN adapter to
devolo. The data sent to devolo pertains only to the
performance values of your dLAN devices. The data is
anonymised and will be used exclusively for statistical
purposes. By providing it, you can help us improve our
products. You can find the installed software
applications in the Start All Programs devolo
program group.
Software for Mac (OS X)
The software mac folder contains the dLAN config-
uration software.
Software for Linux (Ubuntu)
The Software Linux folder contains the dLAN
configuration software.
devolo dL AN 500 AV Wireless+
28 Initial use
devolo dLAN 500 AV Wireless+
dLAN network 29
Fig. 4
5dLAN network
Before you can use the dLAN 500 AV Wireless+ in your
dLAN network, first you have to connect it to other
dLAN AV devices as a home network. Two specific
pieces of information are especially important for this:
쎲 Shared use of a dLAN password results in a delim-
ited dLAN network.
쎲 Shared use of the dLAN password serves as access
control to the dLAN network as well as the
encryption, and thereby the interception protection, of the transmitted data.
The dLAN password can be set in different ways:
쎲 Automatically using the encryption button (see
5.1 dLAN network encryption at the touch
of a button)
쎲 Manually using the dLAN Cockpit program (see
5.3 dLAN Cockpit) or dLAN Cockpit App pro-
gram (see 5.2 dLAN Cockpit App).
쎲 By entering the dLAN password in the configu-
ration interface of the adapter (see 6 Network
configuration).
5.1 dLAN network encryption at the touch of a button
To encrypt a dLAN network, in which all associated devices are equipped with a dLAN encryption button,
simply press the encryption button located on the device. Pressing this button will encrypt your dLAN network with a randomly generated password.
The following section contains exact instructions on
the basis of possible network scenarios:
devolo dL AN 500 AV Wireless+
30 dLAN network
Fig. 5
Encrypting a new dLAN network with a
dLAN 500 AV Wireless+ and a dLAN 500 AVplus
(Fig. 5)
Once both adapters have been successfully connected,
press each encryption button for approx. one sec-
ond within two minutes of one another.
That's it! Your dLAN network is now protected against
unauthorised access.
devolo dLAN 500 AV Wireless+
dLAN network 31
Fig. 6
Expanding an existing dLAN network by adding a
new dLAN 500 AV Wireless+ (Fig. 6)
If you have already secured your existing dLAN network using the encryption button, use the same method to integrate further adapters. Once you have
successfully connected the new
dLAN 500 AV Wireless+, first press the encryption button (approx. 1 second) of one of your network's exist-
ing adapters, then press the encryption button
(approx. 1 second) of your new
dLAN500AVWireless+ within two minutes.
That's it! The new dLAN 500 AV Wireless+ is now integrated in your network. To integrate additional adapters in your network, repeat the above steps.
devolo dL AN 500 AV Wireless+
32 dLAN network
Fig. 7
Removing a dLAN 500 AV Wireless+ from a network (Fig. 7)
To remove a dLAN 500 AV Wireless+ adapter from an
existing network, press its encryption button for at
least ten seconds. The device will be assigned a new
randomly generated password and will thus no longer
be able to access the network. To integrate the device
into a different dLAN network, follow the steps described above, depending on whether you are setting
up a new network or adding the adapter to an existing
one.
devolo dLAN 500 AV Wireless+
dLAN network 33
5.2 dLAN Cockpit App
dLAN Cockpit App is an app for monitoring and encryption, which you can use to search out all other accessible dLAN devices in your home network and
connect them together into a secure network using
the dLAN 500 AV Wireless+ – this could be considered the counterpart to the local devolo dLAN Cockpit
software (see 5.3 dLAN Cockpit).
In addition, you can also use dLAN Cockpit App to
access the configuration interface for the
dLAN 500 AV Wireless+ and to change settings in the
WLAN and dLAN network (see 6 Network configu-
ration).
햲 After you have integrated the
dLAN 500 AV Wireless+ into your home network
as described in Chapter 4.4 Connecting the
dLAN 500 AV Wireless+ and have downloaded dLAN Cockpit App, you can get to start
menu just by tapping on dLAN Cockpit.
햳 In order to connect the dLAN 500 AV Wireless+ to
your smartphone or tablet PC, select My dLAN.
햴 As soon as your smartphone or tablet PC is con-
nected to the dLAN 500 AV Wireless+, all of the
adapters found in the network appear with a picture and corresponding name.
The menu in dLAN Cockpit App automatically adjusts to the orientation (horizontal/vertical) of the smartphone or tablet PC.
If your smartphone or tablet PC switches to
power saving mode, the previously displayed
view is shown again when you activate the
screen again.
5.2.1 Overview page
You can page through the list of adapters by swiping
across the screen (left/right or up/down).
The house icon displays the connection over
dLAN.
The WLAN icon displays the connection over
WLAN.
The bar graph reflects the connection quality. The data rate is displayed in Mbps. Tapping on a respective adapter allows you to
read the transfer rate for another device from
the selected adapter's point of view.
devolo dL AN 500 AV Wireless+
34 dLAN network
Tapping on the gear/arrow brings you to the
configuration interface for the
dLAN 500 AV Wireless+. For more detailed
information on the interface refer to Chapter
6 Network configuration.
Tapping on the recycle bin removes the connected adapters.
5.2.2 Settings menu
Tapping on the two gears brings you to the settings menu for the respective adapter.
Here you have the option of assigning a unique new
name for yourself and to reset the respective device to
the factory default settings. In addition, you can
learn about device information such as the firmware
version in use and the individual MAC address.
5.2.3 Menu on the bottom edge of the
screen
The functions of the menu on the bottom edge of the
screen are self-explanatory and can be operated intuitively. Depending on which submenu you are in, the
following functions appear:
쎲 Start: dLAN Cockpit start menu
쎲 You can always use the Refresh option to display
the current status of devices that have been found
(if this hasn't happened automatically).
쎲 During the initial installation of the adapter, select
the Add adapter option.
쎲 The Troubleshooting guide contains additional
installation aids.
devolo dLAN 500 AV Wireless+
dLAN network 35
쎲 Security: Tapping on the key icon allows you to
change the dLAN password for either the entire
dLAN network or just for the respective adapter or
to reset it to the factory defaults.
The factory default password is
HomePlugAV. For security reasons, we
recommend setting an individualised
dLAN password.
5.3 dLAN Cockpit
devolo dLAN Cockpit is a monitoring and encryption
program that detects all reachable dLAN devices in
your home network and combines them in a secure
network. Due to its logical graphic design, the
dLAN Cockpit is easy and intuitive to operate. After
installing the devolo software, it can be found in the
Start Programs devolo program group.
devolo dL AN 500 AV Wireless+
36 dLAN network
devolo dLAN 500 AV Wireless+
After starting the dLAN Cockpit, all reachable dLAN
devices in your home network will appear. This may
take a moment.
All adapters found in the network appear with as
adapter icon with a corresponding product name. The
adapter in the middle of the dLAN network identified
with the symbol shown here symbolises your locally
connected device. If you have multiple dLAN devices
connected locally, you can jump back and forth between them. Clicking an adapter icon with the mouse
enables the corresponding dLAN device and highlights
it.
dLAN network 37
The coloured connecting lines of the adapters illustrate
the current transmission quality:
쎲 Green: the network connection is suitable for HD
video streaming.
쎲 Orange: the network connection is suitable for
SD video streaming and online gaming.
쎲 Red: the network connection is suitable for simple
data transfer and Internet access.
If data transmission from one device to another is actually taking place, the data rate is displayed on the respectively highlighted adapter.
Settings and functions
You can configure settings for the respectively highlighted device or for the network
쎲 via the buttons at the bottom edge of the screen
쎲 or via tabs arranged at the side of each adapter.
You can always use the Refresh button to display the
current status of devices that have been found (if this
hasn't happened automatically).
By means of the Options button or the corresponding
tabs of the respective adapter, you can learn device information such as the firmware version used and the
individual MAC address.
Options are given like assigning an additional name,
resetting the respective device to the factory default
settings or removing a device from the existing
dLAN network.
The above-mentioned setting options
vary depending on the function and
features of your device.
You can also specify whether information on the performance of your dLAN adapters will be transferred to
devolo.
The data sent to devolo pertains only to the
performance values of your dLAN devices.
The data is anonymised and will be used exclusively for statistical purposes. By providing
it, you can help us improve our products.
The Troubleshooting Guide includes installation instructions and information about how to connect your
devices optimally with one another.
Via the Updates button you can carry out automatic
firmware updates from our website,
www.devolo.com
Internet connection.
. This procedure requires an active
devolo dL AN 500 AV Wireless+
38 dLAN network
5.3.1 Encrypting a network with dLAN Cockpit
If you use dLAN devices without an encryption button, data can be encrypted only via dLAN Cockpit.
Before the networking procedure, note
the security IDs of all dLAN adapters.
This unique identifier of each dLAN device is located on the label on the housing. It consists of 4 x 4 letters separated
by dashes (e.g. ANJR-KMOR-KSHTQRUV). Ensure that all dLAN adapters
are connected to the power grid and
computers or other network components as appropriate.
Scan for local adapter
After dLAN Cockpit is started, it searches for the dLAN
adapter connected directly to your computer first.
Adding an adapter
Add all the dLAN devices you want to your dLAN
network by selecting the Add adapter button. You
will need the 16-character security IDs of the adapters
from the label on the housing. Enter it now in the
Security ID field and confirm with OK. If a security ID
is correct and the device can be reached in the dLAN
network, it will be added to your network of configured
adapters and also displayed in the program.
Entering a network password
After you have added all the dLAN devices you want to
your dLAN network, select the Change password
button to assign a shared network password that will
apply for all registered adapters in your personal home
network.
You can choose between your own password, a random password and the default password. To define
your own password with a length of at least eight characters, enter this into the Network password text
field. Alternatively, you can have a randomly selected,
highly secure password assigned using the Generate
secure password button. Use the Factory default
password button to reset the dLAN adapter to the de-
fault password. Normally, the display of the password
is hidden for security reasons. If you enable the option
Show characters, the current password is displayed
in legible form in the text field.
The factory default password is
HomePlugAV. Assigning a specific
password to a single adapter will
exclude it from the remaining dLAN
network.
If dLAN Cockpit is called up again later after a successful initial installation, for example to integrate a
new adapter into a network, the application remem-
devolo dLAN 500 AV Wireless+
dLAN network 39
bers the devices that were entered earlier. Enter the
new device as described in the Adding an adapter
section. The current network password is assigned
automatically to the newly added device.
devolo dL AN 500 AV Wireless+
40 dLAN network
devolo dLAN 500 AV Wireless+
Network configuration 41
6 Network configuration
The dLAN 500 AV Wireless+ has a built-in configuration interface that can be called up using a standard
web browser. All settings for operating the device can
be modified here.
6.1 Calling up the built-in configu-
ration interface
You can access the built-in online configuration interface for the dLAN 500 AV Wireless+ in different ways:
쎲 Using dLAN Cockpit App on your smartphone
or tablet PC, you can access the device's configuration interface by going to the overview page
of dLAN Cockpit App and tapping on the gear/
arrow.
You can find more information on
dLAN Cockpit App in Chapter 5.2
dLAN Cockpit App.
쎲 Using dLAN Cockpit software under Start All
Programs devolo dLAN Cockpit, you can
get to the device's configuration interface by clicking on the tab for the dLAN 500 AV Wireless+.
Then the program determines the current IP address
and starts the configuration in the web browser.
By default, you will come directly to the configuration
interface. However, if a login password was set via the
option Device configuration Security, you have
to enter this first (see 6.4.1 Security).
6.2 Menu description
All menu functions are described in the corresponding
interface as well as in the associated chapter in the
manual. The sequence of the description in the manual
follows the structure of the menu.
Click Save to save the settings of the respective area of
the configuration interface.
Click Back to leave the respective area of the configuration interface.
Select the desired language in the language selection
list.
devolo dL AN 500 AV Wireless+
42 Network configuration
The four central areas of the configuration interface are
displayed on the left edge. Click the button of an area
to move directly into it.
쎲 You can change or modify the various device set-
tings for security, network, dLAN and time under
Device configuration.
쎲 You can change or modify WLAN settings in the
WLAN configuration area.
쎲 The Management section is for resetting, secur-
ing and restoring your individual configurations.
In addition, you can update the firmware of your
dLAN500AVWireless+ here.
devolo dLAN 500 AV Wireless+
쎲 In the Status overview area, you get general
information about all connected dLAN, WLAN and
LAN devices.
Network configuration 43
6.3 Status overview
In the Status overview area you can track the status
of your connected dLAN, WLAN and LAN devices.
devolo dL AN 500 AV Wireless+
44 Network configuration
6.3.1 dLAN status
To display all connected dLAN devices, click either the
house icon or the dLAN devices arrow. Each connected dLAN device, regardless of whether it is connected locally or remotely in the network, is displayed
You can add additional dLAN devices to your dLAN
network by tapping or clicking on Add device. To do
this, enter the security ID for the respective dLAN
adapter in the Security ID field and confirm with
Save.
with its MAC address, name and type. Clicking or tapping the lock icon brings you directly to the dLAN set-
tings (see 6.4.3 dLAN settings).
devolo dLAN 500 AV Wireless+
Network configuration 45
Before the networking procedure, note
the security IDs of all dLAN adapters.
This unique identifier of each dLAN device is located on the label on the housing. It consists of 4 x 4 letters separated
by dashes (e.g. ANJR-KMOR-KSHTQRUV). Ensure that all dLAN adapters
are connected to the power grid and
computers or other network components as appropriate.
devolo dL AN 500 AV Wireless+
46 Network configuration
6.3.2 WLAN monitor
Here, you can see whether the Wi-Fi connection is
switched on or switched off and whether Wi-Fi Move
Technology is activated (see 6.5.7 WiFi Move
Technology). Clicking or tapping the Wi-Fi icon
brings you directly to the WLAN configuration (see
6.5 WLAN configuration). Click on the WLAN
monitor arrow to have all of the known Wi-Fi devices
displayed. Each Wi-Fi station known since the last
6.3.3 Ethernet status
The status and connection speed for the three network
jacks are shown in this area.
system start is displayed together with its name, MAC
and IP address and the last login date, along with the
speed if possible if there is an Internet connection and
a time server was found.
Clicking or tapping the lock icon of the Access Point
brings you directly to the Wi-Fi configuration area
(see 6.5.1 Access point), where you can configure
settings for Wi-Fi network security.
devolo dLAN 500 AV Wireless+
Network configuration 47
6.4 Device configuration
In the configuration area of the device you can modify
settings for security, network, dLAN, date and time.
devolo dL AN 500 AV Wireless+
48 Network configuration
6.4.1 Security
In this area you can control the access to the configuration interface as well as enable and disable the functions of the interfaces and buttons on the
dLAN500AVWireless+.
Password
You can set a login password for access to the configuration interface.
By default, the built-in configuration
interface of the
dLAN 500 AV Wireless+ is not protected with a password. However, we recommend assigning a password when
the installation of the
dLAN 500 AV Wireless+ is complete to
protect it against tampering by third
parties.
햲 To do so, first enter (if present) the current pass-
word and then enter the desired new password
twice. Now the configuration interface is protected against unauthorised access with your individual password!
devolo dLAN 500 AV Wireless+
Network configuration 49
햳 Call up the configuration interface again later; the
following window appears first:
햴 Enter admin in the User name field and your
individual password in the Password field.
The admin user name cannot be
changed.
devolo dL AN 500 AV Wireless+
50 Network configuration
6.4.2 Network settings
The dLAN 500 AV Wireless+ also communicates via
the TCP/IP protocol as a component of your home network. The IP address required for this can either be entered manually or obtained automatically from a
DHCP server.
The option Use this to accept network settings
automatically from a DHCP server is enabled in
the factory defaults.
If a DHCP server is already present in the network for
giving out IP addresses, have the option Use this to
accept network settings automatically from a
DHCP server enabled so that the
dLAN 500 AV Wireless+ automatically receives an address from it.
You can also assign a static IP address by making entries under IP address (e.g. '192.168.0.249') and
Netmask (e.g. 255.255.255.0).
If you happen to forget the IP address of your
dLAN 500 AV Wireless+, proceed as described under 6.1 Calling up the built-in
configuration interface.
devolo dLAN 500 AV Wireless+
Network configuration 51
6.4.3 dLAN settings
In a dLAN network, all connected components must
use the same password. The dLAN password can be
defined in dLAN Cockpit App or dLAN Cockpit, via
the dLAN encryption button (see Chapter 5 dLAN
network) or at this spot in the configuration interface.
You can choose to configure the password locally or
for the entire ("Total") network.
If you only change the password for a Local device,
you exclude it from your Total dLAN network.
The dLAN default password is
HomePlugAV.
devolo dL AN 500 AV Wireless+
52 Network configuration
6.4.4 Time server
A time server is a server on the Internet whose task
consists of providing the exact time. Most time servers
are coupled with a radio clock.
The option Retrieve date and time automatically
is activated by default so that the
dLAN 500 AV Wireless+ can automatically synchronise
the date and time.
Select your Time zone and the Time server. If you
have enabled the option Adjust to daylight saving
time automatically, the dLAN500AVWireless+ automatically adjusts to daylight saving time.
devolo dLAN 500 AV Wireless+
Network configuration 53
6.4.5 LED settings
The LED status display can be deactivated by activating
the function Disable all LEDs permantly in order to
prevent unwanted lighting, for example, in the master
bedroom.
The LED status display is activated in
the factory default state.
devolo dL AN 500 AV Wireless+
54 Network configuration
6.5 WLAN configuration
In the WLAN configuration area, you can configure
settings for the WLAN network and its security.
devolo dLAN 500 AV Wireless+
Network configuration 55
If you would like, you can completely shut off the
WLAN part of your dLAN 500 AV Wireless+, e.g. if you
want to operate it exclusively as a simple dLAN device
via the built-in Ethernet connections. There are three
different methods for switching the WLAN function on
and off:
쎲 Simply press the ON/OFF button on the front
panel of the device.
쎲 Use the Enable WLAN or Disable WLAN button
on the configuration interface under WLAN configuration.
쎲 Enable the WLAN time control. For more informa-
tion, refer to Chapter 6.5.5 WLAN time control.
The operating state of the device is displayed
under 6.3 Status overview.
devolo dL AN 500 AV Wireless+
56 Network configuration
6.5.1 Access point
Since the dLAN 500 AV Wireless+ acts as an access
point, you have to configure various parameters for
your wireless network.
Keep in mind that after saving this setting, you will be disconnected from any
existing wireless connection to the
dLAN 500 AV Wireless+. In this case,
configure the device via Ethernet or
dLAN.
Settings
When activating the encryption, make sure that the
WLAN settings (SSID, encryption mode and encryption
key) of the access point always correspond to the settings of the clients, as otherwise you will be (unintentionally) excluding devices from your network.
devolo dLAN 500 AV Wireless+
Network configuration 57
In the factory default setting of the
dLAN 500 AV Wireless+, the WLAN
function is enabled and WLAN WPA2 encryption is configured. The default
WLAN key is the Wi-Fi key for the
dLAN 500 AV Wireless+. You will find
the key on the label on the back of the
housing.
The SSID specifies the name of your wireless network.
You can see this name when logging onto the WLAN
and thereby identify the correct subnet. If you enable
the Hide SSID option, your wireless network remains
hidden. In this case, potential network users must
know the exact SSID and enter it manually to be able
to set up a connection.
Some WLAN adapters have difficulty connecting to such hidden wireless networks. If
the connection to a hidden SSID poses problems, first try to set up the connection with a
visible SSID and only then try to hide it.
For operation as an access point, a (transmission)
channel must be specified in a particular frequency
range.
쎲 If you select the higher 5GHz frequency range, it
is important to ensure that all of your connected
devices also support this frequency band. From
channel 52 onward you go into the radar
range. When accessing the device for the
first time, a radar detection phase starts
automatically, during which the
dLAN 500 AV Wireless+ cannot be accessed.
In both cases, we recommend keeping the default setting Auto since the dLAN 500 AV Wireless+ selects
the channel regularly and independently in this setting.
In other words, if the last connected station logs out, a
search for a suitable channel is carried out immediately. If no stations are connected, the device automatically selects a channel every 15 minutes.
Pay attention to the various LED colours of the WLAN LED. For more information, refer to Chapter 4.3.1
Indicator lights.
쎲 Thirteen channels are available at the standard
2.4 GHz frequency.
devolo dL AN 500 AV Wireless+
58 Network configuration
Keep the following in mind if you
would like to use doubled channel
width (utilising 40 MHz channels): The
potential transfer rate is 300 Mbps instead of 150 Mbps when using wireless channels with doubled channel
width, but increased interference can
occur due to neighbouring access
points.
Security
Without encryption, not only are all data transmitted
from client computers to the dLAN 500 AV Wireless+
in your wireless network without protection, but there
is also no password prompt to establish the connection. If no other security measures were set up, such as
a WLAN filter (see Chapter 6.5.3 WLAN filters), third
parties could gain access to your network at any time
and, for example, share your Internet connection. Each
instance of access is visible to you in the WLAN monitor
(see Chapter 6.3.2 WLAN monitor).
To secure the data transmission in your wireless network there are two security standards available.
series of hexadecimal characters with the corresponding number of characters into the Key field.
쎲 The state-of-the-art WPA and WPA2 (Wi-Fi Pro-
tected Access) methods allow individualised keys
consisting of letters and numbers with a length
of up to 63 characters. You can simply enter this
using the keyboard, without having to convert it
into hexadecimal format first (as with WEP).
Under Mode, you can limit access of clients to the
dLAN 500 AV Wireless+ to the method you have
selected.
Save all modified settings before leaving this configuration area again.
You should always encrypt the connections in your WLAN. Otherwise anyone
within range could penetrate into your
home network and, for example, share
your Internet connection. If possible,
always select the better WPA2 encryption method. Only use WEP if one of
your wireless terminal devices does not
operate with a better standard.
devolo dLAN 500 AV Wireless+
쎲 The older and weaker WEP standard can protect
communication with the help of a key having
either 10 or 26 characters. To do so, enter a
Network configuration 59
devolo dL AN 500 AV Wireless+
60 Network configuration
6.5.2 Guest account
If you have friends or acquaintances visiting and you
want to provide them with Internet access but without
giving away the password for your WLAN, you can set
up a separate guest account in addition to the main Internet connection. The guest account can have its own
SSID, time limit and WLAN password. This way your
visitors can surf the Internet without having access to
your local network.
To set up a guest account, enable the Activate guest
account option. You can also enable or disable the
guest account in dLAN Cockpit App using the Acti-
vate guest account button.
If you would like to restrict internet use, enable the
Only allow restricted use option as well.
Define the name of the guest network in the SSID field.
Automatic shutoff
If you would like to set a time limit for the guest account, enable the option Automatically shut off
guest account after ... and enter the desired time
limit.
Security
You should also encrypt the guest account to prevent
anyone in signal range from intruding into your home
network and sharing your Internet connection. WPA
and WPA2 (Wi-Fi Protected Access) security standards are available for this.
WPA and WPA2 (Wi-Fi Protected Access) methods
allow individualised keys consisting of letters and
numbers with a length of up to 63 characters. You
can simply enter this using the keyboard, without having to convert it into hexadecimal format first (as with
WEP). Under Mode, you can limit access to the
dLAN 500 AV Wireless+ to the method you have selected.
devolo dLAN 500 AV Wireless+
Note that the guest account depends
on the dLAN 500 AV Wireless+ and can
only be active just as long.
Network configuration 61
devolo dL AN 500 AV Wireless+
62 Network configuration
6.5.3 WLAN filters
In addition to encryption (see 6.5.1 Access point),
you can secure your wireless network even more by us-
ing a WLAN filter to limit access to WLAN devices. Even
if the encryption is switched off, the device will not establish a connection.
devolo dLAN 500 AV Wireless+
Network configuration 63
The WLAN filter should be used only as
an additional option. By using it you
could limit access to your wireless network, but without encryption it would
be relatively easy for third parties to
eavesdrop on all of your data transmissions.
To use the WLAN filter, enable the option Enable filters. Now you can manually enter different network
devices to provide access to your
dLAN 500 AV Wireless+ using what is known as their
MAC address or you can select take them from a list of
known devices (see 6.3.2 WLAN monitor WLAN
monitor). Confirm each entry with Add.
Approved WLAN stations
Network devices or stations connected to your
dLAN 500 AV Wireless+ are automatically listed, that
is, to enable an already connected station for the
dLAN 500 AV Wireless+, simply select the MAC address of the respective device and confirm it with Add.
This then appears under Approved WLAN stations.
To remove an enabled station, select its MAC address
and confirm it with Delete selected.
The WLAN filter can only be set for stations connected directly to the access
point (not the guest account).
The MAC address designates the hardware
interface of each individual network device
uniquely (e.g. the WLAN adapter of a computer or the Ethernet port of a printer). It consists of six double-digit hexadecimal
numbers, each separated by a colon (e.g.
00:0B:3B:37:9D:C4).
You can easily determine the MAC address of a Windows computer by opening the window with the command prompt under Start All Programs
Accessories Command Prompt. Enter the command IPCONFIG /ALL here. The MAC address is displayed under the designation Physical address.
After entering the MAC addresses, do not forget to
click the Save button. If the entered values are incorrect (e.g. because the colons are missing), a corresponding error message is displayed.
Keep in mind that you also have to enter the MAC address of your own computer if you are connected to the
dLAN 500 AV Wireless+ not via the
Ethernet port, but via WLAN. Otherwise you will block your own access to
the device via WLAN by activating the
WLAN filter!
devolo dL AN 500 AV Wireless+
64 Network configuration
6.5.4 Parental controls
You can regulate Internet access for specific stations
based on time using this function. For instance, to protect your children from excessive Internet use, you can
define how long they may use the Internet per day.
Synchronisation with an Internet time server is necessary to be able to use the parental controls. In this
case, the time server (Device configuration
Date and time Obtain date and time automatically) for the dLAN 500 AV Wireless+ has to be ena-
bled and an active Internet connection is also required
(see 6.4.4 Time server). The time server is ena-
bled by default.
If you would like to set up a daily time quota, enable
the option Turn on parental controls. Now enter the
MAC addresses for the stations for which you would
like to set up a time quota. You can enter the MAC addresses manually or select them from the list of currently known stations (see 6.3.2 WLAN monitor WLAN
monitor). Confirm each entry with Add.
devolo dLAN 500 AV Wireless+
Network configuration 65
WLAN stations with time limit
Here you can find a list all of the WLAN stations for
which the Internet access time is limited.
devolo dL AN 500 AV Wireless+
Each station is displayed with its MAC address, name,
time remaining and the specified time quota.
If you would like to delete a station from this list, highlight the station and confirm with Delete selected.
66 Network configuration
Clicking or tapping on Edit brings you to the settings
menu for the time quota. If you would like the time
quota to be monitored, enable the option The config-
ured time limit will be monitored.
A time quota can only be used if it matches the time
periods defined in the WLAN time control and if the
dLAN 500 AV Wireless+ is enabled and there is an
Internet connection. (see 6.5.5 WLAN time control).
The time quotas for the parental controls are de-
fined per day and the time periods for WLAN time
control are defined per weekday.
The daily time quota can be specified in hours and
minutes.
If you expand an ongoing time quota,
the change takes effect immediately; if
you reduce an ongoing time quota, the
change takes effect on the following
day.
devolo dLAN 500 AV Wireless+
Network configuration 67
6.5.5 WLAN time control
Synchronisation with an Internet time
server has to be ensured in order to use
WLAN time control. In this case, the
time server (Device configuration
Date and time Obtain date and time automatically) for the
dLAN 500 AV Wireless+ has to be enabled and an active Internet connection
is also required 6.4.4 Time server). The
time server is enabled by default.
To be able to use the WLAN time control, enable the
option Enable time control. The time control auto-
matically switches your wireless network on and off at
certain times of the day.
You can define two time periods during which your
wireless network is to be enabled for each weekday.
Then the time control automatically switches the wireless network on or off.
Keep in mind that, as long as the
dLAN 500 AV Wireless+ registers connected stations, the wireless network
remains enabled. The wireless network
is not switched off until the last station
has logged off.
Manually switching the access point on
or off (i.e. using a button) always has
priority over automatic time control.
The configured time control would
take effect automatically during the
next defined time period.
devolo dL AN 500 AV Wireless+
68 Network configuration
devolo dLAN 500 AV Wireless+
Network configuration 69
6.5.6 Wi-Fi Protected Setup
Wi-Fi Protected Setup (WPS) is one of the international
encryption standards developed by the Wi-Fi Alliance
for easily and quickly setting up a secure wireless network. The encryption keys of the respective WLAN sta-
tion are transmitted automatically and continuously to
the other WLAN station(s) of the wireless network. The
dLAN 500 AV Wireless+ offers two different variants
for transmitting these encryption keys:
devolo dL AN 500 AV Wireless+
70 Network configuration
WPS via PBC (Push Button Configuration):
햲 Start the encryption process on the
dLAN500AVWireless+
쑗 either by pressing the WPS button on the
front panel of the device or
쑗 by pressing the Start setup button on the
user interface under WLAN configuration
Wi-Fi Protected Setup (WPS).
햳 Then press either the WPS key of the WLAN sta-
tion you are adding or the WPS button on the
configuration interface. Now the devices
exchange their encryption keys and establish a
secure WLAN connection. The WLAN LED on the
front panel indicates the synchronisation process
by flashing.
WPS via PIN:
햲 To interconnect WLAN stations securely in your
wireless network via PIN variants, enter an individualised key in the configuration interface under
WLAN configuration Wi-Fi Protected
Setup (WPS) PIN and start the encryption pro-
cess by pressing the Start setup button.
햳 Open the configuration interface of the WLAN sta-
tion to be added and transmit the PIN selected on
the dLAN 500 AV Wireless+. Confirm the encryp-
tion process as described there. Now the devices
exchange their encryption keys and establish a
secure WLAN connection. The WLAN LED on the
front panel indicates the synchronisation process
by flashing.
Use of the WPS process implies either WPA or WPA2.
For that reason, keep in mind the following automatic
settings depending on the encryption standard (also
refer to 6.4.1 Security), i.e.
쎲 if under WLAN configuration Access Point
No encryption or WEP is selected in advance,
WPA2 is set automatically. The newly generated
password is displayed under WLAN configuration Access Point in the Key field.
쎲 if under WLAN configuration Access Point
WEP is selected in advance, WPA2 is set auto-
matically. The newly generated password is displayed under WLAN configuration Access
Point in the Key field.
쎲 if under WLAN configuration Access Point
WPA is selected in advance, this setting remains
with the previously assigned password.
쎲 if under WLAN configuration Access Point
WPA2 is selected in advance, this setting remains
with the previously assigned password.
devolo dLAN 500 AV Wireless+
Network configuration 71
6.5.7 WiFi Move Technology
Wi-Fi Move Technology is a function for synchronising
the Wi-Fi settings of all dLAN 500 AV Wireless+
adapters connected to your home network.
WiFi Move Technology support enabled
햲 Also press the dLAN button of the
dLAN 500 AV Wireless+ adapter for which the
entire Wi-Fi configuration is to be transferred
to all other dLAN 500 AV Wireless+ adapters.
햳 Then tap each dLAN button of the other
dLAN500AVWireless+ adapters.
햴 All dLAN 500 AV Wireless+ adapters are now
continuously connected to each other and,
from now on, share changes to the Wi-Fi config-
uration with each other automatically.
Wi-Fi configuration in factory defaults:
In the factory default settings of the
dLAN 500 AV Wireless+, the Wi-Fi func-
tion is enabled and the Wi-Fi encryption
WPA2 is configured. The default Wi-Fi
key is the Wi-Fi key of the corresponding device. You will find the key on the
label on the back of the housing.
devolo dL AN 500 AV Wireless+
72 Network configuration
6.6 Management
In the Management area you can reset the current
configuration to the factory defaults, save it to your
computer as a file or restore it from there and update
the firmware of the dLAN 500 AV Wireless+.
devolo dLAN 500 AV Wireless+
Network configuration 73
6.6.1 Resetting the configuration
With the Management Reset configuration com-
mand, the dLAN 500 AV Wireless+ is reset to the original factory defaults. In doing so, you lose your
personal settings.
For backup purposes, all active configuration settings
can be transmitted to your computer, stored there as a
file and reloaded into the dLAN 500 AV Wireless+. In
this way, you can for example generate configurations
for different network environments, with which you
can set up the device quickly and easily.
The last-assigned dLAN password for the
dLAN 500 AV Wireless+ is also reset. To re-secure your
dLAN network individually, read further at 6.4.3
dLAN settings.
devolo dL AN 500 AV Wireless+
74 Network configuration
6.6.2 Saving a configuration file
To save the active configuration to your computer as a
file, select the corresponding button in the area Man-
agement Save configuration file. Then enter a
storage location and name for the settings file.
devolo dLAN 500 AV Wireless+
Network configuration 75
6.6.3 Restoring a configuration
An existing configuration file can be sent to the
dLAN 500 AV Wireless+ in the area Management
Restore device configuration and enabled there.
Select a suitable file via the Browse… button and
start the operation by clicking the Restore device
configuration button.
devolo dL AN 500 AV Wireless+
76 Network configuration
6.6.4 Update firmware
The firmware of the dLAN 500 AV Wireless+ includes
the software for operating the device. If necessary, de-
햲 To bring the firmware up to the latest version, first
go to the devolo website, www.devolo.com
download the appropriate file for the
dLAN500AVWireless+ to your computer.
햳 Then in the configuration dialogue, go to the area
Management Update Firmware. Click
Browse… and select the downloaded file.
햴 Then start the update procedure with the Update
Firmware button. After a successful update, the
dLAN 500 AV Wireless+ restarts automatically.
, and
volo offers new versions on the Internet as a file download, for example to modify existing functions.
Ensure that the update procedure is
not interrupted. To do so, it is best to
connect your computer to the
dLAN 500 AV Wireless+ via dLAN or
LAN rather than WLAN.
Via the Updates button in dLAN Cockpit
you can also carry out automatic firmware
updates from our website, www.devolo.com
This procedure requires an active Internet
connection.
.
devolo dLAN 500 AV Wireless+
Appendix 77
7 Appendix
7.1 Important safety instructions
All safety and operating instructions should be read
and understood before using the device, and should be
kept for future reference.
쎲 Never open the device. There are no user-servi-
ceable parts inside the device.
Do not try to service this product
yourself! Contact qualified technicians
each and every time your device needs
maintenance. There is a risk of electric
shock!
쎲 Use the device in a dry location only.
쎲 Always use the included network cable to connect
the device.
The outlet must be within reach of the
connected network devices. The adapter and the network devices must be
easily accessible.
쎲 To switch the device off, pull the power plug.
쎲 To disconnect the device from the power supply
grid, pull the power plug.
쎲 Do not insert any objects into the openings of the
device.
쎲 Do not keep the device in direct sunlight.
쎲 Slots and openings on the case serve as ventila-
tion. Never block or cover them.
쎲 Never set up the device near a heater or radiator.
쎲 The device should be located only where sufficient
ventilation can be ensured.
쎲 Disconnect the device from the power supply grid
before cleaning. Use a moist towel to clean the
device. Never use water, paint thinner, benzene,
alcohol or other strong cleaning agents when
cleaning the device, as these could damage the
case.
쎲 Never use the device with a power supply that
does not meet the specifications provided on the
rating plate. If you do not know what type of
power supply you have at home, contact your
dealer or energy supplier.
쎲 In the event of damage, disconnect the device
from the power supply grid and contact customer
service. This applies, for example, if
쑗 the power cable or plug is damaged.
쑗 liquid has been spilled on the device or
objects have fallen into the device.
쑗 the device has been exposed to rain or water.
devolo dL AN 500 AV Wireless+
78 Appendix
쑗 the device does not work, even though the
operating instructions have been followed
properly.
쑗 the device’s case is damaged.
7.2 Disposal of old devices
To be used in the countries of the European Union and
other European countries with a separate collecting system:
The icon with crossed-out wastebasket on the device
means that this adapter is an electrical or electronic
device that falls within the scope of application of the
German Electrical and Electronic Equipment Act
("Elektrogesetz"). Since 24 March 2006, these types of
devices may no longer be disposed of with household
waste. Rather, in Germany, they can be given to a
municipal collection point free of charge. Contact your
municipal government to find out the address and
hours of the nearest collection point.
7.3 Warranty conditions
The devolo AG warranty is given to purchasers of devolo products in
addition to the warranty conditions provided by law and in accordance with the following conditions:
1 Warranty coverage
a) The warranty covers the equipment delivered and all its parts.
Parts will, at devolo's sole discretion, be replaced or repaired
free of charge if, despite proven proper handling and
adherence to the operating instructions, these parts became
defective due to fabrication and/or material defects. Alternatively, devolo reserves the right to replace the defective product with a comparable product with the same specifications
and features. Operating manuals and possibly supplied software are excluded from the warranty.
b) Material and service charges shall be covered by devolo, but
not shipping and handling costs involved in transport from the
buyer to the service station and/or to devolo.
c) Replaced parts become property of devolo.
d) devolo is authorized to carry out technical changes (e.g. firm-
ware updates) beyond repair and replacement of defective
parts in order to bring the equipment up to the current technical state. This does not result in any additional charge for the
customer. A legal claim to this service does not exist.
2Warranty period
The warranty period for this devolo product is three years. This
period begins at the day of delivery from the devolo dealer. Warranty services carried out by devolo do not result in an extension of
the warranty period nor do they initiate a new warranty period. The
warranty period for installed replacement parts ends with the warranty period of the device as a whole.
devolo dLAN 500 AV Wireless+
Appendix 79
3Warranty procedure
a) If defects appear during the warranty period, the warranty
claims must be made immediately, at the latest within a period
of 7 days.
b) In the case of any externally visible damage arising from trans-
port (e.g. damage to the housing), the person carrying out the
transportation and the sender should be informed immediately. On discovery of damage which is not externally visible,
the transport company and the sender are to be immediately
informed in writing, at the latest within 3 days of delivery.
c) Transport to and from the location where the warranty claim is
accepted and/or the repaired device is exchanged, is at the
purchaser's own risk and cost.
d) Warranty claims are only valid if a copy of the original
purchase receipt is returned with the device. devolo reserves
the right to require the submission of the original purchase
receipt.
4 Suspension of the warranty
All warranty claims will be deemed invalid
a) if the label with the serial number has been removed from the
device,
b) if the device is damaged or destroyed as a result of acts of
nature or by environmental influences (moisture, electric
shock, dust, etc.),
c) if the device was stored or operated under conditions not in
compliance with the technical specifications,
d) if the damage occurred due to incorrect handling, especially to
non-observance of the system description and the operating
instructions,
e) if the device was opened, repaired or modified by persons not
contracted by devolo,
f) if the device shows any kind of mechanical damage, or
g) if the warranty claim has not been reported in accordance with
3a) or 3b).
5Operating mistakes
If it becomes apparent that the reported malfunction of the device
has been caused by unsuitable hardware, software, installation or
operation, devolo reserves the right to charge the purchaser for the
resulting testing costs.
6 Additional regulations
The above conditions define the complete scope of devolo's legal
liability.
a) The warranty gives no entitlement to additional claims, such as
any refund in full or in part. Compensation claims, regardless
of the legal basis, are excluded. This does not apply if e.g.
injury to persons or damage to private property are specifically
covered by the product liability law, or in cases of intentional
act or culpable negligence.
b) Claims for compensation of lost profits, indirect or consequen-
tial detriments, are excluded.
c) devolo is not liable for lost data or retrieval of lost data in
cases of slight and ordinary negligence.
d) In the case that the intentional or culpable negligence of
devolo employees has caused a loss of data, devolo will be
liable for those costs typical to the recovery of data where periodic security data back-ups have been made.
e) The warranty is valid only for the first purchaser and is not
transferable.
f) The court of jurisdiction is located in Aachen, Germany in the
case that the purchaser is a merchant. If the purchaser does
not have a court of jurisdiction in the Federal Republic of Germany or if he moves his domicile out of Germany after conclusion of the contract, devolo's court of jurisdiction applies. This
is also applicable if the purchaser's domicile is not known at
the time of institution of proceedings.
g) The law of the Federal Republic of Germany is applicable. The
UN commercial law does not apply to dealings between devolo
and the purchaser.
devolo dL AN 500 AV Wireless+
80 Appendix
devolo dLAN 500 AV Wireless+
Index
B
Bar graph 33
C
CE 8
D
Default Wi-Fi key 71
Default WLAN key
DHCP server
Disposal of old devices
dLAN encryption
dLAN house symbol
dLAN password
F
Factory default password 38
G
Gear/arrow 34
Generate secure password
I
Important safety instructions 8
Indicator lights
Integrated electrical socket
Integrating the new adapter into the network
IP address
K
Key icon 35
22, 57
50
78
51
33
51
38
21
25
50
38
L
LAN (Network connection) 24
LED status display
17, 27
Linux
53
M
Mac (OS X) 17, 27
MAC address
63
N
Network password 38
P
Package contents 13, 20
R
Recycle bin 34
24
Reset
S
Security ID 38, 45
Software installation
57
SSID
System requirements
17, 26
13, 20
T
Time server 52
Troubleshooting guide
34
W
Warranty 78
58
WEP
Wi-Fi key
WiFi Move Technology
22, 57, 71
71
devolo dL AN 500 AV Wireless+
Wi-Fi Protected Setup (WPS)
Wi-Fi status
WLAN antenna
WLAN filter
WLAN icon
WLAN ON/OFF button
WLAN time control
WPA
WPA2
46
25
62
33
22
67
58, 60
58, 60
23, 69
devolo dLAN 500 AV Wireless+
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