UNVENTED (VENT-FREE)
NATURAL GAS LOG HEATER
ALSO DESIGN-CERTIFIED AS A VENTED DECORATIVE APPLIANCE
OWNER’S OPERATION AND INSTALLATION MANUAL
VFN18MV,
VFN24MV
VFN30MV
Variable Manually-
Controlled
EMBER MASTER
WARNING: If the information in this
manual is not followed exactly, a fire or
explosion may result causing property
damage, personal injury, or loss of life.
— Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow
the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
— Installation and service must be per-
formed by a qualified installer, service agency, or the gas supplier.
LO
PILOT
OFF
HI
™
WARNING: Improper installation, adjustment, alteration, service, or maintenance can cause injury or property
damage. Refer to this manual for correct installation and operational procedures. For assistance or additional
information consult a qualified installer,
service agency, or the gas supplier.
WARNING: This appliance is for installation only in a solid-fuel burning masonry
or UL127 factory-built fireplace, or in an
approved ventless firebox. It is designcertified for these installations in accordance with ANS Z21.11.2. Exceptions:
Do not install this appliance in a factorybuilt fireplace that includes instructions
stating it has not been tested or should
not be used with unvented gas logs.
WARNING: This is an unvented gas-fired heater. It uses air (oxygen) from the room in
which it is installed. Provisions for adequate combustion and ventilation air must be
provided. Refer to
Air for Combustion and Ventilation
section on page 4 of this manual.
This appliance may be installed in an aftermarket*, permanently located, manufactured (mobile) home, where not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. This
appliance is not convertible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
Save this manual for future reference.
FIREPLACE MANUF ACTURERS INCORPORATED
UNVENTED NATURAL GAS LOG HEATER
SAFETY
INFORMATION
WARNINGS
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, operate, or service this heater. Improper use of this heater can cause
serious injury or death from burns,
fire, explosion, electrical shock,
and carbon monoxide poisoning.
DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs
of carbon monoxide poisoning resemble the
flu, with headaches, dizziness, or nausea. If
you have these signs, the heater may not be
working properly. Get fresh air at once!
Have heater serviced. Some people are more
affected by carbon monoxide than others. These
include pregnant women, people with heart or
lung disease or anemia, those under the influence of alcohol, and those at high altitudes.
Natural Gas: Natural gas is odorless. An
odor-making agent is added to the gas. The
odor helps you detect a gas leak. However,
the odor added to the gas can fade. Gas may
be present even though no odor exists.
Make certain you read and understand all warnings. Keep this manual for reference. It is your
guide to safe and proper operation of this heater.
WARNING: Any change to
this heater or its controls can be
dangerous.
WARNING: Do not allow fans
to blow directly into the fireplace.
Avoid any drafts that alter burner
flame patterns. Ceiling fans can
create drafts that alter burner
flame patterns. Altered burner
patterns can cause sooting.
WARNING: Do not use a
blower insert, heat exchanger
insert, or other accessory not approved for use with this heater.
Due to high temperatures, the
appliance should be located out
of traffic and away from furniture
and draperies.
Do not place clothing or other
flammable material on or near
the appliance. Never place any
objects on the heater.
Heater base assembly becomes
very hot when running heater.
Keep children and adults away
from hot surface to avoid burns
or clothing ignition. Heater will
remain hot for a time after shutdown. Allow surface to cool before touching.
Carefully supervise young children when they are in the room
with heater.
You must operate this heater with
a fireplace screen in place. Make
sure fireplace screen is closed
before running heater.
Keep the appliance area clear and
free from combustible materials,
gasoline, and other flammable
vapors and liquids.
1. This appliance is only for use with the
type of gas indicated on the rating plate.
This appliance is not convertible for use
with other gases.
2. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do
not use any phone in your building
• immediately call your gas supplier
from a neighbor’s phone. F ollow the
gas supplier’s instructions
• if you cannot reach your gas supplier,
call the fire department
3. This heater shall not be installed in a
bedroom or bathroom, unless installed
as a vented appliance (see Installing
Damper Clamp Accessory for Vented
Operation, page 10).
4. Before installing in a solid fuel burning fireplace, the chimney flue and firebox must be cleaned of soot, creosote,
ashes, and loose paint by a qualified
chimney cleaner. Creosote will ignite
if highly heated. Inspect chimney flue
for damage. If damaged, operate heater
with flue damper closed.
5. If fireplace has glass doors, never operate this heater with glass doors closed.
If you operate heater with doors closed,
heat buildup inside fireplace will cause
glass to burst. Also if fireplace opening has vents at the bottom, you must
open the vents before operating heater .
6. This log heater is designed to be smokeless. If logs ever appear to smoke, turn
off heater and call a qualified service
person.
slight smoking may occur due to log
curing and heater burning manufacturing residues.
7. To prevent the creation of soot, follow
the instructions in Cleaning and Main-
tenance, page 16.
8. Before using furniture polish, wax, carpet cleaners, or similar products, turn
heater off. If heated, the vapors from
these products may create a white powder residue within burner box or on
adjacent walls or furniture.
9. This heater needs fresh, outside air ventilation to run properly. This heater has
an Oxygen Depletion Sensing (ODS)
safety shutoff system. The ODS shuts
down the heater if not enough fresh air
is available. See Air for Combustion
and Ventilation, pages 4 through 6. If
heater keeps shutting off, see Trouble-
shooting, pages 17 through 19.
10. Do not run heater
• where flammable liquids or vapors
• under dusty conditions
11. Do not use this heater to cook food or
burn paper or other objects.
12. Do not use heater if any part has been
exposed to or under water . Immediately
call a qualified service technician to inspect the room heater and to replace any
part of the control system and any gas
control which has been under water .
Note:
During initial operation,
are used or stored
2
105070
OWNERS MANUAL
SAFETY
INFORMATION
Continued
13. Do not operate heater if any log is broken. Do not operate heater if a log is
chipped (dime-sized or larger).
14. Turn heater off and let cool before servicing. Only a qualified service person
should service and repair heater.
15. Operating heater above elevations of
4,500 feet may cause pilot outage.
PRODUCT
IDENTIFICATION
Top Middle Log
Left Front Log
Piezo
Ignitor
Front
Burner
Base Assembly
Control Knob
Figure 1 - Ember Master
LOCAL CODES
Install and use heater with care. Follow all
local codes. In the absence of local codes, use
the latest edition of The National Fuel Gas
Code, ANS Z223.1, also known as NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
Crossover Log
Rear Log
Rear
Burner
Bottom
Middle Log
Right Front Log
UNPACKING
CAUTION: Do not remove the
metal data plates attached to the
heater base assembly. The data
plates contain important warranty
information.
1. Remove logs and heater base assembly from carton.
heater base assembly by burners. This
could damage heater. Always handle
base assembly by grate.
2. Remove all protective packaging applied to logs and heater for shipment.
3. Check all items for any shipping damage. If damaged, promptly inform
dealer where you bought heater.
Note:
Do not pick up
PRODUCT
FEATURES
OPERATION
This heater is clean burning. It requires no
outside venting. There is no heat loss out a
vent or up a chimney. Heat is generated by
both realistic flames and glowing coals.
This heater is designed for vent-free operation with flue damper closed. It has been
tested and approved to ANS Z21.11.2 standard for unvented heaters. State and local
codes in some areas prohibit the use of ventfree heaters. This heater may also be operated as a vented decorative (ANS Z21.60)
product by opening the flue damper.
SAFETY DEVICE
This heater has a pilot with an Oxygen
Depletion Sensing (ODS) safety shutoff
system. The ODS/pilot is a required feature
for vent-free room heaters. The ODS/pilot
shuts off the heater if there is not enough
fresh air.
105070
PIEZO IGNITION SYSTEM
This heater has a piezo ignitor. This system
requires no matches, batteries, or other
sources to light heater.
3
FIREPLACE MANUF ACTURERS INCORPORATED
UNVENTED NATURAL GAS LOG HEATER
AIR FOR
COMBUSTION AND
VENTILATION
WARNING: This heater shall
not be installed in a confined space
or unusually tight construction
unless provisions are provided
for adequate combustion and ventilation air. Read the following instructions to insure proper fresh
air for this and other fuel-burning
appliances in your home.
Today’s homes are built more energy efficient than ever. New materials, increased
insulation, and new construction methods
help reduce heat loss in homes. Home owners weather strip and caulk around windows
and doors to keep the cold air out and the
warm air in. During heating months, home
owners want their homes as airtight as
possible.
While it is good to make your home energy
efficient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning
appliances need fresh air for proper combustion and ventilation.
Exhaust fans, fireplaces, clothes dryers, and
fuel burning appliances draw air from the
house to operate. You must provide adequate fresh air for these appliances. This
will insure proper venting of vented fuelburning appliances.
PROVIDING ADEQUATE
VENTILATION
The following are excerpts from National
Fuel Gas Code, NFPA 54/ANS Z223.1, Section 5.3, Air for Combustion and Ventilation.
All spaces in homes fall into one of the three
following ventilation classifications:
1. Unusually Tight Construction
2. Unconfined Space
3. Confined Space
The information on pages 4 through 6 will
help you classify your space and provide
adequate ventilation.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough fresh air for
combustion and ventilation. However, in
buildings of unusually tight construction,
you must provide additional fresh air.
Unusually tight construction is defined as construction where:
a. walls and ceilings exposed to the
outside atmosphere have a continuous water vapor retarder with
a rating of one perm (6 x 10
per pa-sec-m2) or less with openings gasketed or sealed
b. weather stripping has been
added on openable windows and
doors
c. caulking or sealants are applied
to areas such as joints around
window and door frames, between sole plates and floors, between wall-ceiling joints, between wall panels, at penetrations for plumbing, electrical, and
gas lines, and at other openings.
If your home meets all of the three
criteria above, you must provide additional fresh air. See
From Outdoors
If your home does not meet all of the
three criteria above, proceed to
mining Fresh-Air Flow For Heater Location.
and
page 5.
Ventilation Air
, page 6
.
-11
and
Deter-
kg
Confined and Unconfined Space
The National Fuel Gas Code, ANS Z223.1
defines a confined space as a space whose
volume is less than 50 cubic feet per 1,000
Btu per hour (4.8 m3 per kw) of the aggregate input rating of all appliances installed
in that space and an unconfined space as a
space whose volume is not less than 50
cubic feet per 1,000 Btu per hour (4.8 m3 per
kw) of the aggregate input rating of all
appliances installed in that space. Rooms
communicating directly with the space in
which the appliances are installed*, through
openings not furnished with doors, are considered a part of the unconfined space.
This heater shall not be installed in a confined space or unusually tight construction
unless provisions are provided for adequate
combustion and ventilation air.
* Adjoining rooms are communicating only
if there are doorless passageways or ventilation grills between them.
4
105070
OWNERS MANUAL
AIR FOR
COMBUSTION AND
VENTILATION
Continued
DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION
Determining if You Have a Confined or Unconfined Space
Use this work sheet to determine if you have a confined or unconfined space.
Space: Includes the room in which you will install heater plus any adjoining rooms with doorless passageways or ventilation grills between
the rooms.
1. Determine the volume of the space (length x width x height).
Length x Width x Height = __________________ cu. ft. (volume of space)
Example:
If additional ventilation to adjoining room is supplied with grills or openings, add the volume of these rooms to the total v olume of
the space.
2. Divide the space volume by 50 cubic feet to determine the maximum Btu/Hr the space can support.
_______________ (volume of space) ÷ 50 cu. ft. = (Maximum Btu/Hr the space can support)
Example:
3. Add the Btu/Hr of all fuel burning appliances in the space.
Vent-free heater _____________ Btu/Hr
Gas water heater* _____________ Btu/Hr
Gas furnace _____________ Btu/Hr
Vented gas heater _____________ Btu/Hr
Gas fireplace logs _____________ Btu/Hr
Other gas appliances* + _____________ Btu/Hr
Total = _____________ Btu/Hr
* Do not include direct-vent gas appliances. Direct-vent draws combustion air from the outdoors and vents to the outdoors.
4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/Hr used.
_________________ Btu/Hr (maximum the space can support)
_________________ Btu/Hr (actual amount of Btu/Hr used)
Example:
The space in the above example is a confined space because the actual Btu/Hr used is more than the maximum Btu/Hr the space can support.
You must provide additional fresh air. Your options are as follows:
A. Rework worksheet, adding the space of an adjoining room. If the extra space provides an unconfined space, remove door to adjoin-
ing room or add ventilation grills between rooms. See Ventilation Air From Inside Building, page 6.
B. Vent room directly to the outdoors. See Ventilation Air From Outdoors, page 6.
C. Install a lower Btu/Hr heater, if lower Btu/Hr size makes room unconfined.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space is an unconfined space. You will need no
additional fresh air ventilation.
Space size 20 ft. (length) x 16 ft. (width) x 8 ft. (ceiling height) = 2560 cu. ft. (volume of space)
2560 cu. ft. (volume of space) ÷ 50 cu. ft. = 51.2 or 51,200 (maximum Btu/Hr the space can support)
Example:
Gas water heater 40,000 Btu/Hr
Vent-free heater + 33,000 Btu/Hr
Total = 73,000 Btu/Hr
51,200 Btu/Hr (maximum the space can support)
73,000 Btu/Hr (actual amount of Btu/Hr used)
WARNING: If the area in which the heater may be operated is smaller than that defined as an unconfined space
or if the building is of unusually tight construction, provide adequate combustion and ventilation air by one of
the methods described in the
105070
National Fuel Gas Code, ANS Z223.1, Section 5.3
5
or applicable local codes.
Continued
FIREPLACE MANUF ACTURERS INCORPORATED
UNVENTED NATURAL GAS LOG HEATER
AIR FOR
COMBUSTION AND
VENTILATION
Continued
VENTILATION AIR
Ventilation Air From Inside
Building
This fresh air would come from an adjoining
unconfined space. When ventilating to an
adjoining unconfined space, you must provide two permanent openings: one within
12" of the ceiling and one within 12" of the
floor on the wall connecting the two spaces
(see options 1 and 2, Figure 2). You can also
remove door into adjoining room (see option 3, Figure 2). Follow the National Fuel
Gas Code, NFPA 54/ANS Z223.1, Section
5.3, Air for Combustion and Ventilation for
required size of ventilation grills or ducts.
Ventilation
Grills
Into Adjoining
Room,
Option 1
Figure 2 - Ventilation Air from Inside Building
Or
Remove
Door into
Adjoining
Room,
Option
3
12"
Ventilation Grills
Into Adjoining Room,
12"
Option 2
WARNING: Rework worksheet, adding the space of the
adjoining unconfined space. The
combined spaces must have
enough fresh air to supply all
appliances in both spaces.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two permanent openings: one within 12" of the
ceiling and one within 12" of the floor.
Connect these items directly to the outdoors
or spaces open to the outdoors. These spaces
include attics and crawl spaces. Follow the
National Fuel Gas Code, NFPA 54/ANS
Z223.1, Section 5.3, Air for Combustion and
Ventilation for required size of ventilation
grills or ducts.
IMPORTANT:
inlet or outlet air into attic if attic has a
thermostat-controlled power vent. Heated air
entering the attic will activate the power vent.
Do not provide openings for
Outlet
Air
Outlet
Air
Inlet
Air
Inlet Air
Figure 3 - Ventilation Air from Outdoors
Ventilated
Attic
To Attic
To
Crawl
Space
Ventilated
Crawl Space
6
105070
OWNERS MANUAL
INSTALLATION
NOTICE: This heater is intended
for use as supplemental heat. Use
this heater along with your primary heating system. Do not install this heater as your primary
heat source. If you have a central
heating system, you may run
system’s circulating blower while
using heater. This will help circulate the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heat source.
WARNING: A qualified service person must install heater.
Follow all local codes.
NOTICE: State or local codes may
only allow operation of this appliance in a vented configuration.
Check your state or local codes.
WARNING: Before installing
in a solid fuel burning fireplace,
the chimney flue and firebox must
be cleaned of soot, creosote,
ashes and loose paint by a qualified chimney cleaner. Creosote
will ignite if highly heated. A dirty
chimney flue may create and distribute soot within the house. Inspect chimney flue for damage. If
damaged, operate heater with flue
damper closed.
WARNING: Seal any fresh air
vents or ash clean-out doors located on floor or wall of fireplace.
If not, drafting may cause pilot
outage or sooting. Use a heatresistant sealant. Do not seal
chimney flue damper.
105070
WARNING: Never install the
heater
• in a bedroom or bathroom unless installed as a vented appliance, see page 10
• in a recreational vehicle
• where curtains, furniture,
clothing, or other flammable
objects are less than 42 inches
from the front, top, or sides of
the heater
• in high traffic areas
• in windy or drafty areas
CAUTION: This heater creates
warm air currents. These currents
move heat to wall surfaces next to
heater. Installing heater next to
vinyl or cloth wall coverings or
operating heater where impurities
(such as tobacco smoke, aromatic
candles, cleaning fluids, oil or
kerosene lamps, etc.) in the air
exist, may discolor walls.
IMPORTANT:
Vent-free heaters add mois-
ture to the air. Although this is beneficial,
installing heater in rooms without enough
ventilation air may cause mildew to form
from too much moisture. See Air for Com-
bustion and Ventilation, pages 4 through 6.
CHECK GAS TYPE
Use only natural gas. If your gas supply is not
natural, do not install heater. Call dealer where
you bought heater for proper type heater.
INSTALLATION AND
CLEARANCES
(Vent-Free Operation Only)
WARNING: Maintain the minimum clearances. If you can, provide greater clearances from
floor, ceiling, and adjoining wall.
MINIMUM FIREPLACE
CLEARANCE TO COMBUSTIBLE
MATERIALS
Log Size 18", 24", 30"
Side Wall 16"
Ceiling 42"
Floor 5"
7
LOG SIZING REQUIREMENTS
Minimum Firebox Size
Log Front Rear*
Size Height Depth Width Width
18" 17" 14" 20" 14"
24" 17" 14" 26" 18"
30" 17" 14" 32" 22"
*Measured at 14" depth
Carefully follow the instructions below. This
will ensure safe installation into a masonry,
UL127-listed manufactured fireplace, or
listed vent-free firebox.
Minimum Clearances For Side
Combustible Material, Side Wall,
and Ceiling
A. Clearances from the side of the fire-
place cabinet to any combustible material and wall should follow the diagram in Figure 4.
Example:
shelf, etc. is made of combustible material and protrudes 3 1/2" from the wall.
This combustible material must be 4"
from the side of the fireplace opening
(see Figure 4).
Note:
into a manufactured firebox, follow
firebox manufacturer’ s instructions for
minimum clearances to combustible
materials.
B. Clearances from the top of the fireplace
opening to the ceiling should not be less
than 42 inches.
FIREBOX
*Minimum 16 inches from Side Wall
Figure 4 - Minimum Clearance for
Combustible to Wall
The face of a mantel, book-
When installing your gas logs
121/
Example
.5 2
1 4 6 8 10 12 14 16
INCHES
4
101/
2
3
/
4
8
7
51/
4
31/
2
3
/
4
1
7/8
7/16
*
Continued
INCHES
FIREPLACE MANUF ACTURERS INCORPORATED
UNVENTED NATURAL GAS LOG HEATER
INSTALLATION
Continued
NOTICE: Manual control heaters
may be used as a vented product.
If so, you must always run heater
with chimney flue damper open.
If running heater with damper
open, noncombustible material
above fireplace opening is not
needed. Go to
Clamp Accessory for Vented
Operation
Minimum NonCombustible
Material Clearances
If Not Using Mantel
Note:
If using a mantel, proceed to If Using
Mantel. If not using a mantel, follow the
information on this page.
You must have noncombustible material(s)
above the fireplace opening. Noncombustible materials (such as slate, marble, tile,
etc.) must be at least 1/2 inch thick. With
sheet metal, you must have noncombustible
material behind it. Noncombustible material must extend at least 8" up (for all models). If noncombustible material is less than
12", you must install the fireplace hood
accessory (24" models only). See Figure 5
for minimum clearances.
IMPORTANT:
minimum clearances, you must operate
heater with chimney flue damper open. Go
to Installing Damper Clamp Accessory for
Vented Operation, page 10.
Installing Damper
, page 10.
If you cannot meet these
If Using Mantel
You must have noncombustible material(s)
above the fireplace opening. Noncombustible materials (such as slate, marble, tile,
etc.) must be at least 1/2 inch thick. With
sheet metal, you must have noncombustible
material behind it. Noncombustible material must extend at least 8 inches up (for all
models). If noncombustible material is less
than 12", you must install the fireplace hood
accessory (24" models only). Even if noncombustible material is more than 12", you
may need the hood accessory to deflect heat
away from your mantel shelf. See Figure 5
and Figures 6 and 7, page 9, for minimum
clearances.
Noncombustible Requirements for
Material Distance (A) Safe Installation
12" or more Noncombustible material OK.
Between 8" and 12" 24" and 30" Models: Install fireplace hood accessory
(HDABK or HDABR, see
18" Model: Noncombustible material OK.
Less than 8" Noncombustible material must be extended to at
least 8". See
cannot extend material, you must operate heater
with flue damper open.
IMPORTANT:
minimum clearances, you must operate
heater with chimney flue damper open. Go
to Installing Damper Clamp Accessory for
Vented Operation, page 10.
Between 8" and 12"
If you cannot meet these
Accessories
, page 22).
, above. If you
Heat Resistant
Material
(A)
Figure 5 - Heat Resistant Material (Slate, Marble, Tile, etc.) Above Fireplace
8
105070
OWNERS MANUAL
INSTALLATION
Continued
MANTEL CLEARANCES
In addition to meeting noncombustible material clearances, you must also meet required
clearances between fireplace opening and
mantel shelf. If you do not meet the clearances listed below, you will need a hood.
Determining Minimum Mantel
Clearance
If you meet minimum clearance between
mantel shelf and top of fireplace opening, a
hood is not required (see Figure 6).
Determining Minimum Mantel
Clearance When Using a Hood
If minimum clearances in Figure 6 are not
met, you must have a hood. When using a
hood there are still certain minimum mantel
clearances required. Follow minimum clearances shown in Figure 7 when using hood.
NOTICE: Surface temperatures of
adjacent walls and mantels become hot during operation. Walls
and mantels above the firebox
may become hot to the touch. If
installed properly, these temperatures meet the requirement of the
national product standard. Follow all minimum clearances
shown in this manual.
NOTICE: If your installation does
not meet the minimum clearances
shown, you must do one of the
following:
• operate the logs only with the
flue damper open
• raise the mantel to an acceptable height
• remove the mantel
Mantel Shelf
Minimum NonCombustible
Material
10"
8"
6"
1
/2
"
2
(A)
12"
8"
Minimum NonCombustible
Material Height
18"
14"
20"
22"
17"
19"
Distances to
Underside of
Mantel
Underside of
Mantel Shelf
24"
20"
Top of Fireplace
Opening
All minimum
distances are
in inches
Log Set
24" Models
24" and 30" Models
18" Model
Figure 6 - Minimum Mantel Clearances Without Using Hood
12"
10"
8"
6"
1
/2
2
"
Minimum NonCombustible
Material
8"
Min.
Hood
(HDABK,HDABR)
12" 15" 18"
Distances to
Underside of
Mantel
20"
Figure 7 - Minimum Mantel Clearances When Using Hood
Underside of
Mantel Shelf
All minimum
distances are
in inches
Log Sets
18" & 24" Models
All Models
Top of Fireplace
Opening
FLOOR CLEARANCES
A. If installing appliance on the floor level,
you must maintain the minimum distance of 14" to combustibles (see Figure 8).
B. If combustible materials are less than
14" to the fireplace, you must install
appliance at least 5" above the combustible flooring (see Figure 9).
105070
Combustible
14"
Min.
Material
Noncombustible
Non-Combustible
Material
Material
Figure 8 - Minimum Fireplace Clearances
If Installed at Floor Level
9
Hearth
5"
Min.
Combustible
Material
Figure 9 - Minimum Fireplace Clearances
Above Combustible Flooring
Continued
FIREPLACE MANUF ACTURERS INCORPORATED
UNVENTED NATURAL GAS LOG HEATER
INSTALLATION
Continued
INSTALLING DAMPER
CLAMP ACCESSORY FOR
VENTED OPERATION
Note:
When used as a vented heater, appliance must be installed only in a solid-fuel
burning fireplace with a working flue and
constructed of noncombustible material.
If your heater is a manually-controlled
model, you may use this heater as a vented
product. There are three reasons for operating your heater in the vented mode.
1. The fireplace does not meet the clear-
ance to combustibles requirements for
vent-free operation.
2. State or local codes do not permit vent-
free operation.
3. You prefer vented operation.
If reasons number 1 or 2 above apply to you,
you must permanently open chimney flue
damper. You must install the damper clamp
accessory (to order, see Accessories, page
22). This will insure vented operation (see
Figure 10). The damper clamp will keep
damper open. Installation instructions are
included with clamp accessory.
See chart below for minimum permanent
flue opening you must provide. Attach
damper clamp so the minimum permanent
flue opening will be maintained at all times.
Area of Various Standard Round Flues
Diameter (ins.) Area (sq. ins.)
5" 20 sq. inches
6" 29 sq. inches
7" 39 sq. inches
8" 51 sq. inches
Chimney Minimum Permanent
Height (ft.) Flue Opening (sq. ins.)
6' to 15' 39 sq. inches
15' to 30' 29 sq. inches
Damper Clamp
Damper
Masonry Fireplace
Figure 10 - Attaching Damper Clamp
Manufactured Fireplace
INSTALLING HEATER BASE
ASSEMBLY
CAUTION: Do not remove the
metal data plates attached to the
heater base assembly. The data
plates contain important warranty
information.
WARNING: You must secure
this heater to fireplace floor. If
not, heater will move when you
adjust controls. Moving heater
may cause a gas leak.
WARNING: If installing in a
sunken fireplace, special care
is needed. You must raise the
fireplace floor to allow access
to heater control panel. This will
insure adequate air flow and
guard against sooting. Raise
fireplace floor with noncombustible material. Make sure material is secure.
CAUTION: Do not pick up
heater base assembly by burners.
This could damage heater. Only
handle base assembly by grates.
IMPORTANT:
ers are level. If heater is not level, heater will
not work properly.
Make sure the heater burn-
10
Damper
Damper
Clamp
Damper
Installation Items Needed
• hardware package (provided with heater)
• approved flexible gas hose (not provided)
(if allowed by local codes)
• sealant (resistant to propane/LP gas, not
provided)
• electric drill with 3/16" masonry drill bit
1. Apply pipe joint sealant lightly to male
threads of gas fitting (not provided).
Connect approved flexible gas hose to
gas regulator of heater (see Figure 11,
page 11).
IMPORTANT:
wrench when connecting flexible gas
hose.
2. Locate mounting brackets, bolts, and
nuts in hardware package. Attach
mounting brackets to heater base (see
Figure 12, page 11). Attach nuts f inger
tight.
3. Position heater base assembly in fire-
place.
4. Place logs in their proper position on
heater base.
5. Center heater base and logs front-to-
back and side-to-side in fireplace.
6. Carefully remove logs without moving
heater base.
7. Mark screw locations through holes in
mounting brackets. If installing in a
brick-bottom fireplace, mark screw locations in mortar joint of bricks.
8. Remove heater base from fireplace.
Remove mounting brackets from heater
base.
9. Drill holes at marked locations using
3/16" drill bit.
Hold gas regulator with
105070
OWNERS MANUAL
INSTALLATION
Continued
10. Attach mounting brackets to fireplace
floor using masonry screws (in hardware package).
11. Reattach heater base to mounting
brackets. Tighten nuts firmly.
Heater Gas
Regulator
Flexible Gas Hose (if
allowed by local codes)
Figure 11 - Attaching Flexible Gas Hose
to Heater Gas Regulator
Masonry
Screw
Mounting
Bracket
Screw
Figure 12 - Attaching Heater to Fireplace
Floor
Mounting
Bracket Nut
Mounting
Bracket
Installation Items Needed
Before installing heater, make sure you have
the items listed below.
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap
• tee joint
• pipe wrench
* An CSA design-certified equipment shutoff
valve with 1/8" NPT tap is an acceptable
alternative to test gauge connection.
WARNING: Never connect
heater to private (non-utility) gas
wells. This gas is commonly
known as wellhead gas.
CAUTION: Use only new,
black iron or steel pipe. Internally-tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of 1/2"
diameter or greater to allow
proper gas volume to heater. If
pipe is too small, undue loss of
pressure will occur.
Installation must include an equipment
shutoff valve, union, and plugged 1/8" NPT
tap. Locate NPT tap within reach for test
gauge hook up. NPT tap must be upstream
from heater (see Figure 13).
IMPORTANT:
Install an equipment shutoff
valve in an accessible location. The equipment shutoff valve is for turning on and
shutting off the gas to the appliance.
Apply pipe joint sealant lightly to male
threads. This will prevent excess sealant
from going into pipe. Excess sealant in pipe
could result in clogged heater valves.
CAUTION: Use pipe joint sealant that is resistant to liquid petroleum (LP) gas.
We recommend that you install a sediment
trap in supply line as shown in Figure 13.
Locate sediment trap where it is within
reach for cleaning. Install in piping system
between fuel supply and heater. Locate sediment trap where trapped matter is not likely
to freeze. A sediment trap traps moisture
and contaminants. This keeps them from
going into heater controls. If sediment trap
is not installed or is installed wrong, heater
may not run properly.
CAUTION: Avoid damage to
regulator. Hold gas regulator with
wrench when connecting it to gas
piping and/or fittings.
CONNECTING TO GAS
SUPPLY
WARNING: This appliance requires a 1/2" NPT (National Pipe
Thread) inlet connection to the
pressure regulator.
WARNING: A qualified service person must connect heater
to gas supply. Follow all local
codes.
105070
CSA Design-Certified
Equipment Shutoff Valve
From
Gas Meter
(5" W.C.* to
10.5" W.C.
Pressure)
Sediment
Trap
Figure 13 - Gas Connection
Tee Joint
Pipe
Nipple
Cap
3" Minimum
With 1/8" NPT Tap
* Minimum inlet pressure for purpose of input adjustment.
11
Approved Flexible Gas
Hose (if allowed by local
codes)
Gas
Regulator
Continued
FIREPLACE MANUF ACTURERS INCORPORATED
ON
POSITION
OFF
POSITION
UNVENTED NATURAL GAS LOG HEATER
INSTALLATION
Continued
CHECKING GAS
CONNECTIONS
WARNING: Test all gas piping and connections for leaks
after installing or servicing. Correct all leaks at once.
WARNING: Never use an open
flame to check for a leak. Apply a
mixture of liquid soap and water
to all joints. Bubbles forming
show a leak. Correct all leaks at
once.
Pressure Testing Gas Supply
Piping System
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect appliance with its appliance
main gas valve (control valve) and equipment shutoff valve from g as supply piping system. Pressures in excess of 1/2
psig will damage heater regulator .
2. Cap off open end of gas pipe where
equipment shutoff valve was connected.
3. Pressurize supply piping system by either using compressed air or opening
main gas valve located on or near gas
meter.
4. Check all joints of gas supply piping
system. Apply mixture of liquid soap
and water to gas joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment
shutoff valve to gas supply. Check reconnected fittings for leaks.
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 14).
2. Pressurize supply piping system by either using compressed air or opening
main gas valve located on or near gas
meter.
3. Check all joints from gas meter to
equipment shutoff valve (see Figure
15). Apply mixture of liquid soap and
water to gas joints. Bubbles forming
show a leak.
4. Correct all leaks at once.
Open
Equipment
Shutoff
Valve
Closed
Figure 14 - Equipment Shutoff Valve
Equipment
Shutoff
Valve
Gas Meter
Figure 15 - Checking Gas Joints
Pressure Testing Heater Gas
Connections
1. Open equipment shutoff valve (see Figure 14).
2. Open main gas valve located on or near
gas meter.
3. Make sure control knob of heater is in
the OFF position.
4. Check all joints from equipment shutoff
valve to control valve (see Figure 15).
Apply mixture of liquid soap and water to gas joints. Bubbles forming show
a leak.
5. Correct all leaks at once.
6. Light heater (see Operating Heater,
pages 14 and 15). Check all other internal joints for leaks.
7. Turn of f heater (see To T urn Off Gas to
Appliance, page 15.
Control Valve
Location
12
105070
OWNERS MANUAL
INSTALLATION
Continued
INSTALLING LOGS
WARNING: Failure to position the parts in accordance with
these diagrams or failure to use
only parts specifically approved
with this heater may result in property damage or personal injury.
Each log is marked with a number. These
numbers will help you identify the log when
installing. It is very important to install
these logs exactly as instructed. Do not
modify logs. Only use logs supplied with
heater.
1. Place front log (#1L and #1R) on top
of the grate. Make sure the notches in
the bottom of the logs fit over the grate
prongs (see Figure 16). Push back of
logs flush with metal grate bar.
18" model only has one front log.
2. Rest bottom middle log (#2) behind
metal posts on front burner . Make sure
the grooves in the bottom of the log fit
over the grate. Bring the log forward
next to the metal posts. The pegs on
the log must be on top (see Figure 17).
3. Slide the grooves in the back of the rear
log (#3) against the rear grate prongs.
Make sure the peg on the log is on top
(see Figure 18).
4. Place the top middle log (#4) on the
bottom middle log (#2). Make sue the
pegs of the bottom middle log fit securely in the holes of the top middle
log (see Figure 19).
5. Place the crossover log (#5) on the back
log and the top middle log. Make sure
the peg on the rear log is in the hole in
the bottom of the crossover log. The
crossover log should fit in the cutout
of the top middle log (see Figure 20).
Note:
Front Log (#1L)
Front Log (#1R)
Notch
Grate Prongs
Metal Grate Bar
Figure 16 - Installing Front Logs
(#1L and #1R)
Peg
Groove
Grate
Metal Post
Figure 17 - Installing Bottom Middle
Log (#2)
Bottom Middle
Log (#2)
Groove
Peg
Rear Log
(#3)
Grate Prong
Figure 18 - Installing Rear Log (#3)
Hole
Peg
Figure 19 - Installing Top Middle Log (#4)
Crossover
Log (#5)
Cutout
Groove
in Back
of Log
Top Middle
Log (#4)
Peg
Hole
Peg
105070
Figure 20 - Installing Crossover Log (#5)
13
FIREPLACE MANUF ACTURERS INCORPORATED
UNVENTED NATURAL GAS LOG HEATER
OPERATING
HEATER
FOR YOUR SAFETY
READ BEFORE
LIGHTING
WARNING: If you do not follow these instructions exactly, a
fire or explosion may result causing property damage, personal
injury or loss of life.
A. This appliance has a pilot which must
be lighted by hand. When lighting the
pilot, follow these instructions exactly .
B. BEFORE LIGHTING smell all
around the appliance area for gas. Be
sure to smell next to the floor because
some gas is heavier than air and will
settle on the floor.
WHAT TO DO IF YOU SMELL
GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow
the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn
the gas control knob. Ne ver use tools.
If the knob will not push in or turn
by hand, don’t try to repair it, call a
qualified service technician or gas
supplier. Force or attempted repair
may result in a fire or explosion.
D. Do not use this appliance if any part
has been under water. Immediately
call a qualified service technician to
inspect the appliance and to replace
any part of the control system and
any gas control which has been under water.
LIGHTING
INSTRUCTIONS
WARNING:
• If fireplace has glass doors,
never operate this heater with
glass doors closed. If you operate heater with doors closed,
heat buildup inside fireplace
will cause glass to burst. Also
if fireplace opening has vents
at the bottom, you must open
the vents before operating
heater.
• You must operate this heater
with a fireplace screen in place.
Make sure fireplace screen is
closed before running heater.
NOTICE: During initial operation
of new heater, burning logs will
give off a paper-burning smell.
Orange flame will also be present.
Open damper or window to vent
smell. This will only last a few hours.
Note:
Home owners generally prefer to
operate their heater with the chimney
damper closed. This will put all the heat
into the room. However, there may be
times you will desire the full flames of the
High heat setting but will find the heat
output excessive. You can open the chimney damper (if you have one) fully or
partially to release some of the heat.
WARNING: Damper handle
will be hot if heater has been
running.
1. STOP! Read the safety information
above.
2. Make sure equipment shutoff valve
is fully open.
3. Press in and turn control knob clockwise
to the OFF position.
Clockwise
4. Wait f ive (5) minutes to clear out any
gas. Then smell for gas, including
near the floor. If you smell gas,
STOP! Follow “B” in the safety information, column 1. If you don’t
smell gas, go to the next step.
5. Press in control knob and turn counterclockwise
position. Keep control knob pressed
in for fiv e (5) seconds (see Figure 21).
Note:
You may be running this
heater for the first time after hooking up to gas supply. If so, the control knob may need to be pressed in
for 30 seconds. This will allow air to
bleed from the gas system.
6. With control knob pressed in, press
and release ignitor button. This will
light pilot. The pilot is attached to the
front burner. If needed, keep pressing ignitor button until pilot lights.
Note:
If pilot does not light, contact
a qualified service person or gas supplier for repairs. Until repairs are
made, light pilot with match. T o light
pilot with match, see Manual Light-
ing Procedure, page 15.
7. Keep control knob pressed in for 30
seconds after lighting pilot. After 30
seconds, release control knob.
• If control knob does not pop out
when released, contact a qualified
service person or gas supplier for
repairs.
Note:
If pilot goes out, repeat steps
3 through 7.
8. Push in and turn control knob counterclockwise to the HIGH position.
Both burners should light. Set control knob to desired setting.
Ignitor Electrode
Thermocouple
to the PILOT
Clockwise
Pilot Burner
Ignitor Button
Figure 21 - Control Knob and Ignitor
Button Location
14
Control Knob
Figure 22 - Pilot
105070
OWNERS MANUAL
OPERATING
HEATER
Continued
VARIABLE CONTROL
OPERATION
The variable control valve can be set to
any heat setting and flame height desired,
by simply turning the control knob until
that setting is attained. Even the lowest
setting provides realistic flames and glowing embers from two burners. Selecting
higher settings produces greater heat
output. This results in increased heating
comfort.
WARNING: Do not operate
heater between locked positions.
CAUTION: Do not try to adjust heating levels by using the
equipment shutoff valve.
TO TURN OFF GAS
TO APPLIANCE
Shutting Off Heater
1. Press in and turn control knob clockwise
2. Turn the control knob clockwise
3. Press in control knob and turn clockwise
Shutting Off Burners Only (pilot
stays lit)
1. Turn the control knob clockwise
2. Press in and turn control knob clockwise
Clockwise
to the HIGH position.
Clockwise
to the PILOT position.
Clockwise
to the OFF Position.
Clockwise
to the HIGH position.
Clockwise
to the pilot position.
INSPECTING
BURNERS
Check pilot flame pattern and burner flame
patterns often.
PILOT FLAME PATTERN
Figure 23 shows a correct pilot flame pattern. Figure 24 shows an incorrect pilot
flame pattern. The incorrect pilot flame is
not touching the thermocouple. This will
cause the thermocouple to cool. When the
thermocouple cools, the heater will shut
down.
If pilot flame pattern is incorrect, as shown
in Figure 24
• turn heater off (see To Turn Off Gas to
Appliance, column 1)
• see Tr oubleshooting, pages 17 through 19
Thermocouple
Figure 23 - Correct Pilot Flame Pattern
Thermocouple
Figure 24 - Incorrect Pilot Flame Pattern
Pilot Burner
Pilot Burner
FRONT BURNER FLAME
PATTERN
Figure 25 shows correct front burner flame
pattern. Figure 26 shows incorrect front
burner flame pattern. The incorrect burner
flame pattern shows yellow tipping at top of
blue flame.
WARNING: If yellow tipping
occurs, your heater could produce increased levels of carbon
monoxide. If front burner flame
pattern shows yellow tipping, follow instructions at bottom of this
page. Yellow flame on rear burner
is normal.
NOTICE: Do not mistake orange
flames with yellow tipping. Dirt
or other fine particles are burned
by heater, causing brief patches
of orange flame.
If front burner flame pattern is incorrect, as
shown in Figure 26
• turn heater off (see To Turn Off Gas to
Appliance, column 1)
• see Troubleshooting, pages 17 through 19
Figure 25 - Correct Front Burner Flame
Pattern
Yellow Tipping At Top
of Blue Flame
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 5 under Lighting Instructions, page 14.
2. Depress control knob and light pilot
with match.
3. Keep control knob pressed in for 30
seconds after lighting pilot. After 30
seconds, release control knob. Now
follow step 8 under Lighting Instruc-
tions, page 14.
105070
Figure 26 - Incorrect Front Burner Flame
Pattern
15
FIREPLACE MANUF ACTURERS INCORPORATED
UNVENTED NATURAL GAS LOG HEATER
CLEANING AND
MAINTENANCE
WARNING: Turn off heater
and let cool before cleaning.
CAUTION: You must keep
control areas, burners, and circulating air passageways of
heater clean. Inspect these areas
of heater before each use. Have
heater inspected yearly by a qualified service person. Heater may
need more frequent cleaning due
to excessive lint from carpeting,
bedding material, pet hair, etc.
CLEANING BURNER
INJECTOR HOLDER AND
PILOT AIR INLET HOLE
The primary air inlet holes allow the proper
amount of air to mix with the gas. This
provides a clean burning flame. Keep these
holes clear of dust, dirt, lint, and pet hair.
Clean these air inlet holes prior to each
heating season. Blocked air holes will create soot. We recommend that you clean the
unit every three months during operation
and have heater inspected yearly by a qualified service person.
We also recommend that you keep the burner
tube and pilot assembly clean and free of
dust and dirt. To clean these parts we recommend using compressed air no greater than
30 PSI. Your local computer store, hardware store, or home center may carry compressed air in a can. You can use a vacuum
cleaner in the blow position. If using compressed air in a can, please follow the directions on the can. If you don't follow directions on the can, you could damage the pilot
assembly.
1. Shut off the unit, including the pilot.
Allow the unit to cool for at least thirty
minutes.
2. Inspect burner, pilot, and primary air
inlet holes on injector holder for dust
and dirt (see Figure 27).
3. Blow air through the ports/slots and
holes in the burner.
4. Check the injector holder located at the
end of the burner tube again. Remove
any large particles of dust, dirt, lint, or
pet hair with a soft cloth or vacuum
cleaner nozzle.
5. Blow air into the primary air holes on
the injector holder.
6. In case any large clumps of dust have
now been pushed into the burner repeat
steps 3 and 4.
Clean the pilot assembly also. A yellow tip
on the pilot flame indicates dust and dirt in
the pilot assembly. There is a small pilot air
inlet hole about two inches from where the
pilot flame comes out of the pilot assembly
(see Figure 28). With the unit off, lightly
blow air through the air inlet hole. You may
blow through a drinking straw if compressed
air is not available.
Ports/Slots
Burner
Tube
Primary Air Inlet
Holes
Figure 27 - Injector Holder On Outlet
Burner Tube
Injector Holder
Pilot Air Inlet
Hole
LOGS
• If you remo v e logs for cleaning, refer to
Installing Logs, page 13, to properly replace logs.
• Replace log(s) if broken or chipped
(dime-sized or larger).
Figure 28 - Pilot Inlet Air Hole
Pilot Assembly
SPECIFICATIONS
18" Variable 24" Variable 30" Variable
Manually- Manually- ManuallyControlled Controlled Controlled
Btu (Variable) 16,000/26,000 20,000/33,000 21,500/36,000
Type Gas Natural Gas Only Natural Gas Only Natural Gas Only
Ignition Piezo Piezo Piezo
Manifold Pressure 3.4" W.C. 3.4" W.C. 3.4" W.C.
Inlet Gas
Pressure (in. of water)
Maximum 10.5" 10.5" 10.5"
Minimum* 5" 5" 5"
Shipping Weight 26 lbs. 30 lbs. 34 lbs.
* For purpose of input adjustment
16
105070
OWNERS MANUAL
TROUBLESHOOTING
Note:
For additional help, visit DESA
International’s technical service web
site at www.desatech.com.
Note:
All troubleshooting items are listed in
order of operation.
OBSERVED PROBLEM
When ignitor button is pressed, there is no
spark at ODS/pilot
When ignitor button is pressed, there is
spark at ODS/pilot but no ignition
WARNING: Turn off and unplug heater and let cool before
servicing. Only a qualified service person should service and
repair heater.
POSSIBLE CAUSE
1. Ignitor electrode not connected to igni-
tor cable
2. Ignitor cable pinched or wet
3. Piezo ignitor nut is loose
4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode positioned wrong
7. Ignitor electrode broken
1. Gas supply turned off or equipment
shutoff valve closed
2. Control knob not in PILOT position
3. Control knob not pressed in while in
PILOT position
4. Air in gas lines when installed
5. ODS/pilot is clogged
6. Gas regulator setting is not correct
CAUTION: Never use a wire,
needle, or similar object to clean
ODS/pilot. This can damage ODS/
pilot unit.
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched by any
metal or tubing. Keep ignitor cable dry
3. Tighten nut holding piezo ignitor to base
panel of log set. Nut is located behind
base panel
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace ignitor
7. Replace ignitor
1. Turn on gas supply or open equipment
shutoff valve
2. Turn control knob to PILOT position
3. Press in control knob while in PILOT
position
4. Continue holding down control knob.
Repeat igniting operation until air is
removed
5. Clean ODS/pilot (see Cleaning and
Maintenance, page 16) or replace ODS/
pilot assembly
6. Replace gas regulator
ODS/pilot lights but flame goes out when
control knob is released
105070
1. Control knob not fully pressed in
2. Control knob not pressed in long enough
3. Safety interlock system has been triggered
4. Equipment shutoff valve not fully open
5. Pilot flame not touching thermocouple,
which allows thermocouple to cool,
causing pilot flame to go out. This problem could be caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged ODS/pilot
6. Thermocouple connection loose at control valve
7. Thermocouple damaged
8. Control valve damaged
www.desatech.com
17
1. Press in control knob fully
2. After ODS/pilot lights, keep control
knob pressed in 30 seconds
3. W ait one minute for safety interlock system to reset. Repeat ignition operation
4. Fully open equipment shutoff valve
5. A) Contact local natural gas company
B) Clean ODS/pilot (see Cleaning and
Maintenance, page 16) or replace ODS/
pilot assembly
6. Hand tighten until snug, then tighten
1/4 turn more
7. Replace thermocouple
8. Replace control valve
Continued
FIREPLACE MANUF ACTURERS INCORPORATED
UNVENTED NATURAL GAS LOG HEATER
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
One or both burners do not light after ODS/
pilot is lit
Delayed ignition of one or both burners
Burner backfiring during combustion
Yellow flame in front burner during burner
combustion
Slight smoke or odor during initial operation
POSSIBLE CAUSE
1. Inlet gas pressure is too low
2. Burner orifice(s) clogged
3. Mislocated crossover tube
4. Burner orifice(s) diameter is too small
1. Manifold pressure is too low
2. Burner orifice(s) clogged
3. Mislocated crossover tube
1. Burner orifice is clogged or damaged
2. Damaged burner
3. Gas regulator defective
1. Not enough air
2. Gas regulator defective
1. Residues from manufacturing processes
and logs curing
REMEDY
1. Contact local natural gas company
2. Clean burner(s) (see Cleaning and
Maintenance, page 16) or replace burner
orifice(s)
3. Contact qualified service person
4. Replace burner orifice(s)
1. Contact local natural gas company
2. Clean burner(s) (see Cleaning and
Maintenance, page 16) or replace burner
orifice(s)
3. Contact qualified service person
1. Clean burner (see Cleaning and Main-
tenance, page 16) or replace burner
orifice
2. Replace damaged burner
3. Replace gas regulator
1. Check burner(s) for dirt and debris. If
found, clean burner(s) (see Cleaning and
Maintenance, page 16)
2. Replace gas regulator
1. Problem will stop after a few hours of
operation
Heater produces a whistling noise when
burners are lit
Moisture/condensation noticed on windows
White powder residue forming within burner
box or on adjacent walls or furniture
1. Turning control knob to HI position
when burners are cold
2. Air in gas line
3. Air passageways on heater blocked
4. Dirty or partially clogged burner
orifice(s)
1. Not enough combustion/ventilation air
1. When heated, vapors from furniture polish, wax, carpet cleaners, etc. turn into
white powder residue
www.desatech.com
18
1. Turn control knob to LO position and
let warm up for a minute
2. Operate burners until air is removed
from line. Have gas line check ed by local natural gas company
3. Observe minimum installation clearances (see pages 7 through 9)
4. Clean burners (see Cleaning and Main-
tenance, page 16) or replace burner
orifice(s)
1. Refer to Air for Combustion and Venti-
lation requirements (page 4)
1. Turn heater off when using furniture
polish, wax, carpet cleaners, or similar
products
105070
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
OWNERS MANUAL
IMPORTANT:
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors. These odors
will disappear over time.
Operating heater where impurities in air exist may create odors. Cleaning
OBSERVED PROBLEM
Heater produces a clicking/ticking noise
just after burners are lit or shut off
Heater produces unwanted odors
Heater shuts off in use (ODS operates)
Gas odor even when control knob is in OFF
position
POSSIBLE CAUSE
1. Metal expanding while heating or contracting while cooling
1. Heater burning vapors from paint, hair
spray, glues, c leaners, chemicals, new
carpet, etc. (See
ment above)
2. Gas leak. See Warning statement at
top of page
1. Not enough fresh air is available
2. Low line pressure
3. ODS/pilot is partially clogged
1. Gas leak. See Warning statement at
top of page
2. Control valve defective
IMPORTANT
state-
REMEDY
1. This is common with most heaters. If
noise is excessive, contact qualif ied service person
1. Open window and ventilate room. Stop
using odor causing products while heater
is running
2. Locate and correct all leaks (see Check-
ing Gas Connections, page 12)
1. Open window and/or door for ventilation
2. Contact local natural gas company
3. Clean ODS/pilot (see Cleaning and
Maintenance, page 16)
1. Locate and correct all leaks (see Check-
ing Gas Connections, page 12)
2. Replace control valve
Gas odor during combustion
105070
1. Foreign matter between control valve
and burner
2. Gas leak. See Warning statement at
top of page
www.desatech.com
19
1. Take apart gas tubing and remove foreign matter
2. Locate and correct all leaks (see Check-
ing Gas Connections, page 12)
FIREPLACE MANUF ACTURERS INCORPORATED
UNVENTED NATURAL GAS LOG HEATER
ILLUSTRATED
PARTS
BREAKDOWN
VARIABLE MANUALLYCONTROLLED MODELS
VFN18MV
VFN24MV
VFN30MV
1L
1R
4
24
6-2
6-1
6
5
3
2
26
26-1
26-2
20
27
9
28
11
27
15
16
7
17
27
22
21
23
20
24
25
18
19
8
10
12
14
13
20
105070
OWNERS MANUAL
PARTS LIST
VARIABLE MANUALLYCONTROLLED MODELS
VFN18MV
VFN24MV
VFN30MV
KEY PART NUMBER FOR
NO. VFN18MV VFN24MV VFN30MV DESCRIPTION QTY.
1L 105241-01 105241-02 105998-01 Left Front Log (#1L) 1
1R - 105241-03 105999-01 Right Front Log (#1R) 1
2 105243-01 105243-02 106000-01 Bottom Middle Log (#2) 1
3 105245-01 105245-02 106001-01 Rear Log (#3) 1
4 105249-01 105249-02 106002-01 Top Middle Log (#4) 1
5 105247-01 105247-02 106003-01 Crossover Log (#5) 1
6 101330-01 101330-05 101330-06 Front Burner Assembly 1
6-1 101008-01 101008-01 101008-01 Crossover Burner Gasket 1
6-2 101007-01 101007-01 101007-01 Crossover Burner 1
7 100999-01 100999-05 100999-06 Rear Burner Assembly 1
8 101331-10 101331-08 101331-09 Base Assembly (Includes Decals) 1
9 098271-07 098271-06 098271-06 Ignitor Cable 1
10 102445-01 102445-01 102445-01 Piezo Ignitor 1
11 098867-09 098867-09 098867-09 Gas Regulator 1
12 M11084-38 M11084-38 M11084-38 Screw 2
13 101011-01 101011-02 101011-03 Inlet Tube 1
14 098354-01 098354-01 098354-01 Control Knob 1
15 098462-03 098462-03 098462-03 Control Rod 1
16 098325-01 098325-01 098325-01 Roll Pin 1
17 098508-01 098508-01 098508-01 Valve Retainer Nut 1
18 102568-01 102568-01 102568-01 Gas Valve 1
19 101005-01 101005-01 101005-01 Valve Bracket 1
20 M11084-26 M11084-26 M11084-26 Screw 4
21 101004-11 101004-11 101004-04 Rear Burner Injector 1
22 101004-11 101004-08 101004-08 Front Burner Injector 1
23 102258-01 102258-01 102258-01 Burner Tube 1
24 099387-08 099387-08 099387-08 Pilot Tube 1
25 098276-01 098276-01 098276-01 1/8" Plug 1
26 103042-01 103042-01 103042-01 O.D.S. Pilot 1
26-1 098594-01 098594-01 098594-01 Ignitor Electrode 1
26-2 098593-01 098593-01 098593-01 Thermocouple 1
27 098249-01 098249-01 098249-01 Nut 4
28 101006-01 101006-01 101006-01 Pilot Bracket 1
This list contains replaceable parts used in your heater. When ordering parts, follow the
instructions listed under Replacement Parts on page 22 of this manual.
105070
PARTS AVAILABLE — NOT SHOWN
100563-01 100563-01 100563-01 Warning Plate 1
101055-02 101055-02 101055-02 Lighting Instructions Plate 1
100565-01 100565-01 100565-01 Warning Plate Fastener 1
100639-01 100639-01 100639-01 Caution Decal 1
101137-03 101137-03 101137-01 Hardware Kit 1
GA6060 GA6060 GA6060 Lava Rock 1
21
FIREPLACE MANUF ACTURERS INCORPORATED
UNVENTED NATURAL GAS LOG HEATER
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
When Gas Quality Is Bad
• pilot will not stay lit
• burners will produce flames and soot
• heater will backfire when lit
You may feel your gas pressure is too low or
gas quality is bad. If so, contact your local
natural gas supplier.
TECHNICAL
SERVICE
You may have further questions about installation, operation, or troubleshooting.
If so, contact Fireplace Manufacturers
Incorporated’s Technical Service Department at 1-888-427-8322.
You can also visit DESA International’s
technical service web site at
www.desatech.com.
REPLACEMENT
PARTS
Note:
Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call Fireplace Manfuacturers
Incorporated’s Technical Service Department at 1-888-427-8322.
When calling Fireplace Manufacturers Incorporated, have ready
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural
gas)
• purchase date
Usually, we will ask you to return the defec-
tive part to the factory.
PARTS NOT UNDER
WARRANTY
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call Fireplace Manufacturers
Incorporated’s Parts Department at 1-800888-2050.
When calling Fireplace Manufacturers Incorporated, have ready
• model number of your heater
• the replacement part number
ACCESSORIES
Purchase these heater accessories from your
local dealer. If they can not supply these
accessories, call Fireplace Manufacturers
Incorporated’s Parts Department at 1-800888-2050 for referral information. You can
also write to the address listed on the back
page of this manual.
FIREPLACE HOOD
Black - HDABK (Part No. 01244)
Brass - HDABR (Part No. 01245)
For all models. Helps deflect heat away
from mantel or wall above fireplace. Fits
openings 28" to 48" wide.
DAMPER CLAMP - 02017
(Not Shown)
For manually controlled models. Permanently opens chimney flue damper for vented
operation.
LAVA ROCK - GA6060
(Not Shown)
For all models. Order when additional rock
is desired. (3 1/2 lb. bag)
22
105070
OWNERS MANUAL
NOTES
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105070
23
WARRANTY INFORMATION
KEEP THIS WARRANTY
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written
warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTY
VENT-FREE NATURAL GAS LOG HEATERS
DESA International warrants this product to be free from defects in materials and components for one (1) year from the date of first
purchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable
instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore this heater
to proper operating condition and an allowance for labor when provided by a DESA International's Authorized Service Center.
Warranty part(s) MUST be obtained through authorized dealers of this product and/or DESA International who will provide original
factory replacement parts. Failure to use original factory replacement parts voids this warranty. The heater MUST be installed by
a qualified installer in accordance with all local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or become
damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost,
labor, transportation and any and all such other costs related to repairing a defective heater will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE
PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND
LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO ONE (1) YEAR ON ALL COMPONENTS FROM THE DATE
OF FIRST PURCHASE; AND DESA INTERNATIONAL’S LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE
OF THE PRODUCT AND DESA INTERNATIONAL SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential
damages, so the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
For information about this warranty write:
INTERNATIONAL
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
www.desatech.com
105070 01
NOT A UPC
105070-01
Rev. E
11/01
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