27" MODELS CGESBL AND VESBL
18" MODELS CGESBMR AND VESBMR
ELECTRIC STOVE WITH REMOTE CONTROL
SAFETY INFORMATION AND OPERATION MANUAL
Read these instructions completely before operating
electric stove. Failure to follow them could cause a
heater malfunction resulting in serious injury and/or
property damage.
Save this manual for future reference.
For more information, visit www.desatech.com
TABLE OF CONTENTS
Safety Information ............................................... 2
Listing A
pprovals ................................................. 3
Unpacking and Testing the Unit ........................... 3
Product DimensionS & Specifications ................. 3
Grounding Instructions ........................................ 4
Operating Instructions ......................................... 4
SAFETY INFORMATION
WARNING: Improper installation, adjustment, alteration, service or maintenance can cause
injury or property damage. Refer
to this manual. For assistance or
additional information, consult
a qualified installer.
WARNING: Risk of fire - keep
combustible material away from
the front of the heater. Keep elec
trical codes, drapery and other
furnishings at least 3 feet from the
front and sides of electric stove.
WARNING: Servicing should
be done only while the heater
is disconnected from the power
supply circuit.
CAUTION: For lower lamps
(ember bed) and flame generation
lamps, replace only with lamp type
GX6.35 rated 120V, 35W max. For
upper lamps (top contrasting light)
replace only with lamp type GX6.35,
rated 120V , 20W max.
Your electric stove is classified as an electric
heater. As with any electrical appliance and par
ticularly with electric heaters, basic precautions
must be followed in order to reduce the risk of
fire, burns, electrical shocks and/or other serious
injuries or death.
1. Read all instructions before using this heater.
2. The unit can become hot when in use. To avoid
accidental burns, do not allow bare skin to come
into contact with the hot surfaces of the unit. Keep
children and pets away from unit when in use.
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Cleaning and Maintenance .................................. 6
Technical Service ................................................
Replacement Parts .............................................. 8
Troubleshooting ...................................................
Warranty Information ............................
3. Keep combustible materials, such as furniture,
pillows, bedding, papers, clothes and curtains
at least 3 feet from heater. Do not use this unit
in areas where gasoline, paint or other flammable liquids or their associated vapors may
be present.
4. Do not use this unit for drying wet clothes.
5. Do not operate unit if it is damaged or has mal
functioned. If you suspect the unit is damaged,
return it to an authorized service facility for
examination, electrical or mechanical adjust
ment or repair.
6. Do not use this unit outdoors.
7. Do not use or install this unit in areas prone to
dampness or where it may come into contact
with water. This heater is not intended for use
in bathrooms, laundry areas or other locations
where water may be present.
8. To reduce the risk of fire, do not place or
install this unit in areas where the ventilation
or circulation ducts may become blocked.
9. Do not insert or allow foreign objects to enter
any of the ventilation or circulation ducts as
this may cause electric shock, fire or otherwise
damage the unit.
10. The unit's power supply cord must be con
nected to a properly grounded and protected,
120-volt electrical outlet. Always use ground
fault protection where required by the electri
cal code. To reduce the risk of fire, avoid running power supply cord under rugs, carpets,
etc. Keep the power supply cord away from
high traffic area where it may pose a tripping
hazard.
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11. Avoid the use of an extension cord because the
extension cord may overheat and cause a risk of
fire. However, if you have to use an extension
cord, the cord should be No. 14 AWG minimum
size with a grounding plug and rated not less than
1875 WATTS.
Back Page
117190-01B
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SAFETY INFORMATION
27"
15"
26"
12.5"
25.25"
18"
Continued
12. Always disconnect the unit from the power
supply before performing any cleaning, light
bulb replacement, maintenance, relocating the
heater or when the unit is not in use for long
periods of time.
13. When transporting or storing the unit, keep
it in a dry location, free from dust, excessive
vibration or other factors, which may damage
the unit.
LISTING APPROVALS
This heater has been tested in accordance with the
CSA Standards for fixed and location-dedicated
electric room heaters in the United States. All
components are UL or CSA safety certified.
If you need assistance during installation, please con
tact your local dealer or the DESA Heating Products
Technical Services Department at 1-866-672-6040.
UNPACKING AND
TESTING THE UNIT
Carefully remove the unit from the box. Prior to
permanently installing the unit, test to make sure
the unit operates properly by plugging the power
supply cord into a conveniently located 120-volt
grounded outlet.
PRODUCT DIMENSIONS &
SPECIFICATIONS
CGESBL/VESBL Remote Controlled
27" Electric Stove
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CAUTION: The unit's power
supply cord must be connected
to a properly grounded and protected 120-volt outlet. Always
use ground fault protection
where required by the electri
cal code.
WARNING: Do not operate
the unit if it is damaged or has
malfunctioned . If you suspect the
unit is damaged, return the unit
to an authorized service facility
for examination, electrical or mechanical adjustment or repair.
117190-01B
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CGESBMR/VESBMR Remote Controlled
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Note: A dedicated power supply circuit is recommended for the unit but not required. Additional
electrical appliances on the same circuit may exceed the current (amperage) rating for that circuit.
If after the installation of your unit, the circuit
breaker trips or the fuse fails on a repeated basis,
then a dedicated circuit will likely be required. Any
new wiring must be done in compliance with local
and national codes and other applicable regulations in order to reduce the risk of fire, electric
shock or other injuries. Therefore, it is strongly
recommended that you hire a licensed electrician
to complete any such work.
18" Electric Stove
Figure 1 - Heater Dimensions
Frequency 60 Hz
Heater Power 1500 W
Heater Output 5000 BTUs
Power Supply 120V; 15 Amp
Grounded, Circuit
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GROUNDING
INSTRUCTIONS
This stove is for use on 120 volts. The cord has a
plug as shown in Figure 2. An adapter is available
for connecting three-blade grounding-type plugs
to two-slot receptacles. The green grounding lug
extending from the adapter must be connected to
a permanent ground such as a properly grounded
outlet box. The adapter should not be used if a
three-slot grounded receptacle is available.
Grounding Pin
Figure 2 - Grounding Methods
Adapter
OPERATING
INSTRUCTIONS
Once the unit has been properly connected to a
ground electrical outlet, it is ready to operate.
Note: Ensure the circuit breakers for power
supply are turned on.
CONTROL PANEL OPERATION
Controls are located on the back of the unit
(see Figure 3).
1. Main ON/OFF power switch: This switch is
located at the furthest right corner on the
control panel when looking at the back of
the unit. Turn the switch to ON and unit
will be ready to operate. The "|" indicates
ON and "O" indicates OFF.
IMPORTANT: Once you turn
the main switch to the ON position, the remote control can no
longer be used. In order to use
the remote control, you must
keep the main ON/OFF switch
in the OFF.
2. Display ON/OFF Dial: There is a flame icon
directly below this dial and it is the knob
at. After you turn the Main Power switch
to the ON position, turn the Display Dial
to desired setting. Both the logset and the
flame will light up inside the fireplace
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3. Heater Switch and Control Dial: The heater
switch has a sun directly below it. To turn the
heater on, flip the Heater Switch to ON position
(the "|" indicates ON and "O" indicates OFF).
The Control Knob has a thermometer below
it. Turn the dial clockwise past the number 8.
You should hear a small clicking sound indicat
ing the heater has started and heat will emit
through vents located at the bottom of the unit.
To turn off heater, turn the temperature dial
counter clockwise past number 1 and flip the
Heater Switch to OFF position. Heat will stop
coming out of the vent.
To increase the desired temperature, turn
the temperature dial clockwise towards
Number 8.
To decrease the desired temperature, turn the
temperature dial counter clockwise towards
number 1. The heater has a built-in thermo
stat so it will shut off automatically once the
set temperature is reached. It will also turn on
automatically if the room temperature drops
below the set temperature on the dial.
Note: When the heater is turned on for the
first time, it may release a slight, harmless
odor. This odor is a normal occurrence caused
by the initial heating of the internal heating
elements and should not occur again.
4. Flame Control Dial: This dial controls the
intensity of the flame.
Main Power SwitchFlame Control Dial
Heater Switch
Display Dial
Figure 3 - Electric Stove Control Panel
Heat Control Dial
OPERATING BY REMOTE CONTROL
1. Plug in your electric fireplace and it will
beep once. This means you have power
and your remote is ready to operate your
electric fireplace.
IMPORTANT: To control the
electric fireplace by remote, the
Main ON/OFF power switch on
the fireplace must be in the OFF
position; the remote control will
NOT work if the manual ON/OFF
switch is in the ON position.
117190-01B
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FLAME
TEMP. CONTROL
POWER
ON/OFF
ON/OFF
ON/OFF
HIGH
HIGHER
MED LOW
LOWER
Dimmer Brighter
EMBERS/
LOGSET
HEATER
DISPLAY
OPERATING
INSTRUCTIONS
Continued
2. When operating the remote control, it must
be pointed at the logset inside the electric
stove and a beep must be heard each time
you press a function button. The beep con
firms the remote control is performing the
function you have requested. Note: Make
sure your batteries are fully charged and
installed correctly in your remote control.
3. POWER ON/OFF button at the top left is
the main ON/OFF power button. Pressing
this button you will hear a beep; this acti
vates the power to the unit. Note: If the
flame does not come immediately, press the
DISPLAY ON/OFF button.
4. The t w o L O G SET b u t t ons con t r ol
th e brig h tn e ss of emb er be d, whi c h
change s the brightness of your logset.
To increase the brightness, press and re
lease the BRIGHTER button. Each time
you press this button you will hear a beep,
and the brightness will increase by a small
amount, until the maximum is reached.
To decrease the brightness, press and release
the DIMMER button. Each time you press
this button you will hear a beep and the
brightness will decrease by a small amount,
until the minimum brightness is reached.
Infrared
Ray Exit
Indicator
Light
5. Heater Button: To activate the heater,
press the heater button, then press HI,
MED or LO. The heater is per-set to the
following temperatures:
HIGH will shut off when room reaches
approximately 86° F (30 C)
MED will shut off when room reaches ap
proximately 75° F (24 C)
LO wil l sh ut off when room reache s
approximately 64° F (18 C)
6. To adj ust the int en sit y of the flame,
pre ss the two buttons labeled HIGH
E R an d L O W E R un d er FL A ME .
To increase the flame intensity, press and
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release the HIGHER button. Each time you
press the button you will hear a beep and the
size of the flame will increase slightly until the
maximum setting is reached.
To decrease the flame intensity, press
and release the LOWER button. Each time
you press this button you will hear a beep
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and the size of the flame will decrease slightly until the minimum setting is reached.
7. To use the stove as a heater without the
flame, press the LOGSET DISPLAY ON/
OFF button to turn the flame off and press
the HEATER ON/OFF button to turn the
heater on (if the heater was in the OFF
position). Press the LOGSET DISPLAY
ON/OFF button again to turn the flame
back on. Press HEATER ON/OFF button
again to turn the heater off.
Note: You may have to re-adjust your
desired flame setting (see step 6).
8. To turn off the stove, press the POWER ON/
OFF button once. When you hear the beep,
the fireplace will be completely off and the
flame will disappear. When you restart the
fireplace with the remote control, all of the
features you had set will remain in effect.
NOTICE: This remote control must remain
within 8 meters or 26 feet of the fireplace to
be effective.
IMPORTANT: If the flame does not acti-
vate after the POWER ON/OFF button
is pressed, press the DISPLAY ON/OFF
button to activate the flame. If the flame
does not appear, repeat step 4, page 8.
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Figure 4 - Remote Control For Electric
Fireplace
117190-01B
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CLEANING AND
MAINTENANCE
WARNING: Always disconnect power and allow the heater
to cool before performing any
cleaning, maintenance or relocation of this heater. Turn controls
to OFF and remove plug from
outlet or turn off circuit breaker
to heater.
Turn off heater and circuit breaker to heater before
performing any cleaning and/or maintenance. Al
low heater to cool completely.
BULB REPLACEMENT
WARNING: The halogen light
bulbs in your unit can become
extremely hot. Allow at least 10
minutes between turning off the
heater and removing the light
bulbs to avoid accidental burns.
There are a total of 7 ( halogen light bulbs (type
GX6.35 rated 120 volts, 35 watts) in your unit.
• 2 bulbs provide illumination for the ember bed
beneath the log set
• 2 bulbs provide illumination for the flame
generation assembly
• 1 bulb provides illumination for the top con
trasting light
• 2 bulbs for replacement
Most halogen light bulbs are rated to last approxi
mately 1800 hours. Like all light bulbs, halogen
bulbs require periodic replacement. When the
bulbs in your unit have burned out you will notice
or more of the following:
• Contrasting light is dark
• Flame is dim or dark in certain areas
• Log set ember bed appears dim or dark in
certain areas
WARNING: Do not install
replacement bulbs that exceed
specified maximum watts.
Your unit must be opened in order to replace the
light bulbs. To reduce the number of times you
need to open the unit, replace all bulbs at the
same time.
Removing Top of Unit
1. Unplug unit from the power supply.
2. Remove the two screws at the rear of the unit
which secure the top to the back frame.
3. Two clips hold the top to the sides. Push the
top of the unit toward the back until the clips
disconnect. Remove top of the unit and place
face up on the floor.
4. Unscrew the 4 screws from the metal plate
and set plate aside.
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Figure 5 - Stove Top Removal
Replacing Top Contrasting Bulb
1. The housing for the top contrasting light is
connected to the top of the mirror. Remove
housing from mirror by gently lifting up.
CAUTION: Do not force the
light housing off the mirror. This
may damage the mirror (e.g.
chipping, cracking, etc.)
2. Remove screws from each side of housing.
3. Carefully reach into the housing and remove
spring clip. Hold socket and pull out the old
bulb.
3. Hold socket and push in new bulb (DO NOT
exceed wattage). Replace spring clip.
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4. Set aside until all bulbs have been changed.
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Screw
Figure 6 - Removing Housing and Top
Front of Stove
Housing
Contrasting Bulb
Mirror
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117190-01B
CLEANING AND
MAINTENANCE
Continued
Replacing Log Set Ember Bed Bulbs
1. Carefully remove mirror from unit by lifting it gently from the stove. Store in a safe
place or lay it face down on the carpet.
2. From the bottom, lift up the log set ember bed
and remove it from the unit (do not pull up on
logs).
3. Remove spring clip from bulb. Hold socket
and pull out old bulb.
4. Hold socket and push in new bulb. Replace
spring clip.
5. Repeat steps 2 and 3 for the second bulb.
Bulb with
Bulb with
Spring Clip
Figure 7 - Ember Bed Bulb Replacement
(Looking in from Top of Unit)
Spring Clip
Log Grate
2. Locate the flame generation cylindrical drum.
It is constructed of two removable halves; ei
ther of which can be removed from the unit.
2. Squeeze half of drum cylinder until it's top
edge clears the top drum track. Remove bot
tom edge of cylinder drum from bottom drum
track. This will give you access to the light
bulbs. Note: Do not exert excessive pressure
on drum cylinder as this may cause damage.
3. Remove spring clip. Hold socket and pull out
old bulb.
4. Hold socket and push in new bulb (DO NOT
exceed wattage). Replace spring clip.
5. Repeat steps 5 and 6 for second bulb.
6. Insert bottom edge of removed cylinder half into
bottom drum track. Gently squeeze drum cylin
der until it's top edge fits into top drum rack.
7. Replace the metal plate with screws.
8. Replace the log set ember bed.
9. Replace the mirror. Note: Before replacing, clean
mirror of any dust or fingerprints. Make sure the
mirror side is toward the front of the unit.
10. Replace the top contrasting light housing.
Note: The contrasting light should be placed
at the mid point of the mirror edge.
11. Replace the metal plate and 4 screws. Replace
the top of the unit by sliding the top forward
until the clips reconnect.
12. Secure the top to the back frame by reattach
ing screws.
Flame Cylinder Drum
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Replacing Flame Generation Bulbs
1. Unscrew the 6 screws from back of stove
shown in Figure 8. Remove metal plate.
AVOID STRESS TO THE WIRES.
Grounding
Connecting Screw
Screws Screws Screws
Figure 8 - Locating Flame Generation
117190-01B
Cylinder
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Figure 9 - Flame Generation Cylinder
Drum
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CLEANING AND
MAINTENANCE
Continued
CLEANING FRONT PANEL GLASS
WARNING: When cleaning
unit, the power supply should
be disconnected and the unit
should be cool.
Over time the front glass panel may become dirty or
dusty. Dust can be removed by lightly rubbing the
glass surface with a clean, lint free cloth or paper
towel. To remove fingerprints or other marks, use
a damp cloth with a good quality household glass
cleaner. The front glass panel should be completely
dried with a clean, lint free cloth or paper towel.
CAUTION: Do not use abrasive cleaners on glass panel. Do
not spray liquids directly onto
any surface of the unit.
WARNING: An authorized
service representative should
perform any other servicing.
STORAGE
When not in use, unplug the unit from the power
supply and store in dry, dust free location.
TECHNICAL SERVICE
You may have further questions about your electric stove. If so, contact DESA Heating Productsʼ
Technical Service Department at 1-866-672-6040.
When calling please have your model and serial
numbers of your heater ready.
You can also visit DESA Heating Productsʼ techni
cal services web site at www.desatech.com.
REPLACEMENT PARTS
Note: Use only original replacement parts. This
will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they canʼt supply original replacement part(s),
call DESA Heating Productsʼ Technical Service
Department at 1-866-672-6040.
When calling DESA Heating Products, have ready
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to the
factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they canʼt
supply original replacement part(s), call DESA Heating
Products at 1-866-672-6040 for referral information.
When calling DESA Heating Products, have ready
• model number of your heater
• the replacement part number
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117190-01B
TROUBLESHOOTING
WARNING: Turn off appliance and let cool before servicing. Only
a qualified service person should service and repair heater.
OBSERVED PROBLEM
Stove turns off and will not
turn on
Flame is not moving
Dim or poorly visible flame
Log set and/or ember is not
glowing
Flame sputters
Remote control does not work
POSSIBLE CAUSE REMEDY
1. Stove has overheated and safety devise has cause thermal
switch to disconnect or home
circuit breaker has opened
1. Loose wiring
2. Flame motor defective
1. Bulb(s) are burnt out
2. Wiring is loose
1. Bulb(s) are burnt out
1. Flame motor is defective
1. Low batteries
2. Uni t swi tch and/ or wal l
switch in ON position
1. Reset switch by turning main
power switch off and waiting 5
minutes then turning it back on
1. Inspect wiring for loose connections
2. Call a qualified service technician to replace flame motor
1. Inspect bulbs and replace if
necessary
2. Inspect wiring for loose connections and repair or replace
if necessary
1. Inspect bulbs and replace if
necessary
1. Call a qualified service technician to replace flame motor
1. Replace AA batteries in remote control
2. Turn off main power switch
(see Figure 3)
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117190-01B 11
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WARRANTY INFORMATION
117190 01
KEEP THIS WARRANTY
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our
standard written warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTY
ELECTRIC STOVE
DESA Heating Products warrants this product to be free from defects in materials and components for one (1) year
from the date of first purchase (excluding bulbs and fuses), provided that the product has been properly installed,
operated and maintained in accordance with all applicable instructions. To make a claim under this warranty the
Bill of Sale or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required
to restore this heater to proper operating condition (excluding bulbs and fuses) and an allowance for labor when
provided by a DESA Heating Products Authorized Service Center. Warranty part(s) MUST be obtained through
authorized dealers of this product and/or DESA Heating Products who will provide original factory replacement
parts. Failure to use original factory replacement parts voids this warranty. The heater MUST be installed by a
qualified installer in accordance with all local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts
that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by
improper installation. Travel, diagnostic cost, labor, transportation and any and all such other costs related to
repairing a defective heater will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE
OF THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED
WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO ONE (1) YEAR
ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESA HEATING PRODUCTSʼ
LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA HEAT
ING PRODUCTS SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of
incidental or consequential damages, so the above limitation on implied warranties or exclusion or limitation on
damages may not apply to you.
This warranty gives you specific legal rights and you may also have other rights that vary from state to state.
For information about this warranty write:
-
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
www.desatech.com
NOT A UPC
117190-01
Rev. B
07/05
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