Denon DVD-A1UDCI Service Bulletin OST-F1540

100 Corporate Drive Mahwah, NJ 07430

Service Bulletin

No. : OST-F1540 Date: July 27, 2009

_____________________________________________________________

Model: DVD-A1UDCI

Subject: Correction of the firmware of DPMS (Denon Product Management

Server).

Countermeasure is applicable only upon claim from the customer.

Symptom: Additional function:

1) Addition of "BD Profile2.0 (BD Live)" function. Improved functions:

2) Movement of the unit is slow in RS232C control with AMX, Crestron.

3) The synchronization of the picture of the wallpaper is disturbed when pushing the SOURCE button without SD card.

4) When STOP the unit during playback a CD, different content is displayed for an instant on a FL-display.

5) When STOP playback of CD, there is the case that "Total track number" and "Total time" are not displayed on a FL display.

6) The unit can not be updated the firmware via DPMS with Proxy server.

7) Disc layer can not be change in RS232C control with AMX.

8) When the disc where the record is unstable is inserted, the customer might not be able to take out the disc.

Solution: COUNTERMEASURE:

1) Additional function: When the customer needs the Instruction manual for BD live, please download the "Attached Instruction sheet for BD Live function" in SDI, and send to the customer.

______________________________________________________________________________________

The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document.

CONFIDENTIALITY NOTICE:

2) Improved function: We corrected the firmware so that no malfunction occurs.

Please do not use Proxy for updating in the Network environment! If customer uses setting of Proxy, the unit doesn’t update the firmware properly

Caution: It is necessary to initialize the unit before the update work begins. The

customer has to initialize their BD/DVD Player. Please update the firmware after you confirm this matter to the customer beforehand.

Updating the firmware (Refer to the Instruction Manual.)

1) Turn the Power Supply of the unit off.

2) Connect the Ethernet terminal of the unit to the Network line by Ethernet straight cable. (Don't use Ethernet cross cable.)

3) The connection of the network recommends the Ethernet cable for certain update.

4) Turn the Power Supply of the unit on.

5) Remove the Disc from the Tray.

6) Please confirm! "NO DISC" on the FL Display.

7) The unit sets the Internet. It wishes waiting for about two minutes until customer's router ends the setting.

Caution: The update doesn't succeed when the customer's set cannot connect to

the Internet correctly. In this case, please confirm the internet environment in the customer’s house. Whether the set is able to receive Internet radio correctly or not can be used to determine whether the Internet is properly connected. There are some problems under the internet environment when the Internet radio can not be received.

8) Press "SETUP" button on the Remote control and indicates the GUI menu.

9) Press "CURSOR" button.

______________________________________________________________________________________

CONFIDENTIALITY NOTICE:

10) The GUI indicates, "Other Setup" > "Firmware Update".

______________________________________________________________________________________

CONFIDENTIALITY NOTICE:

+ 4 hidden pages