Denon DBP-2010CI, DBP-1610 Service Bulletin

100 Corporate Drive Mahwah, NJ 07430

Service Bulletin

No. : DZ09-129
Date: October 2, 2009

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Model: DBP-2010CI, DBP-1610

Subject: Correction of the firmware of DPMS (Denon Product Management

Server).

Countermeasure is applicable only upon claim from the customer.

Symptom: 1) The digital coaxial output is interrupted when the customer skips

the track while pausing at CD.

2) The analog output signal is distorted when playing the high frequency signal
(10~20kHz) of LPCM-Multi, Dolby Digital 2ch/5.1ch, or dts 5.1ch.

Solution:

Please do not use Proxy for updating in the Network environment! If customer
uses setting of Proxy, the unit doesn’t update the firmware properly.

Caution: It is necessary to initialize the unit before the update work begins. The

customer has to initialize their BD Player. Please update the firmware after you
confirm this matter to the customer beforehand.

Preparing for updating: (Refer to the Instruction Manual.)

1) Turn the Power Supply of the unit off.

2) Connect the Ethernet terminal of the unit to the Network line by Ethernet
straight cable. (Don't use Ethernet cross cable.)

3) The connection of the network recommends the Ethernet cable for certain
update.

4) Turn the Power Supply of the unit on.

We corrected the firmware so that no malfunction occurs.

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The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.

CONFIDENTIALITY NOTICE:

Connection Test: After you made IP address/DNS settings or when a LAN cable
is connected, always perform the connection test to check if the connection is
correctly made.

1) Press "SETUP" button in stop mode.

2) Use "△/▽" buttons to select "CUSTOM" button, then press "ENTER" button.

3) Use "△/▽" buttons to select "Other" button, then press "ENTER" button.

4) Use "△/▽" buttons to select "Network Connection", then press "ENTER"
button.

5) Use "△/▽" buttons to select "Connection Test", then press "ENTER" button.

6) Connection test will start automatically and the test result will appear right after
the connection test finishes. "Testing...": The test is in progress. "Pass":
Connection test is successfully completed. "Fail": Connection test failed. Check
the connection settings.

7) Press "ENTER" button to go to the list of network status confirmation screen.

8) Press "ENTER" button to go back to the previous screen or press "SETUP"
button to exit.

______________________________________________________________________________________

CONFIDENTIALITY NOTICE:

The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.