Read the following information before using the service manual.
What you can do with this manual
Search for a Ref. No. (phrase)
(Ctrl+Shift+F)
You can use the search function in Acrobat Reader to
search for a Ref. No. in schematic diagrams, printed
wiring circuit diagrams, block diagrams, and parts
lists.
resistance check. If the leakage current exceeds 0.5 milliamps, or if the resistance from chassis to either side of the
power cord is less than 460 kohms, the set is defective.
Be sure to test for leakage current with the AC plug in both polarities, in addition, when the set's power is in each state
(on,offandstandbymode),ifapplicable.
CAUTION
Please heed the following cautions and instructions during servicing and
inspection.
◎Heed the cautions!
Cautions which are delicate in particular for servicing
are labeled on the cabinets, the parts and the chassis,
etc. Be sure to heed these cautions and the cautions
described in the handling instructions.
Check that all screws, parts and wires removed or
disconnected when servicing have been put back in their
original positions, check that no serviced parts have
deteriorate the area around. Then make an insulation
check on the external metal connectors and between
the blades of the power plug, and otherwise check that
safetyisensured.
(Insulationcheckprocedure)
Unplug the power cord from the power outlet, disconnect
the antenna, plugs, etc., and on the power. Using a 500V
insulation resistance tester, check that the insulation
If the leakage current exceeds 0.5 milliamps, or if the resistance from chassis to either side of the power cord is less than 460 kohms, the
set is defective.
Network type (wireless LAN standard) : Conforming to IEEE 802.11b
Security : WEP 64 bit, WEP 128 bit
Radio frequency : 2.4 GHz
No. of channels : 1 - 11 ch (for E3)
z1 The Wi-Fi® CERTIFIED Logo and the Wi-Fi CERTIFIED On-Product Logo
are registered trademarks of the Wi-Fi Alliance.
WPA/WPA2-PSK (AES)
WPA/WPA2-PSK (TKIP)
1 - 13 ch (for E2, E1C)
Conforming to IEEE 802.11g
Conforming to IEEE 802.11n
(Wi-Fi® compliant)z1
nBluetooth section
Communications system : Bluetooth Version 2.1 + EDR
Transmission power : Maximum 2.5 mW (Class 2)
Maximum communication range : Approx. 32.8 ft/10 m in line of sight
Frequency band : 2.4 GHz band
Modulation scheme : FHSS (Frequency-Hopping Spread Spectrum)
Supported proles : A2DP (Advanced Audio Distribution Prole)1.2
z2 The actual communication range varies depending on the inuence of
such factors as obstructions between devices, electromagnetic waves
from microwave ovens, static electricity, cordless phones, reception
sensitivity, antenna performance, operating system, application
software etc.
(Enhanced Data Rate)
AVRCP (Audio Video Remote Control Prole)1.4
nGeneral
Power supply : (for E3) : AC 120 V, 60 Hz
Power consumption : 600 W
Power consumption in standby mode : 0.1 W
Power consumption in CEC standby mode : 0.5 W
Power consumption in network standby mode : 2.7 W
For purposes of improvement, specications and design are subject to
change without notice.
(for E2) : AC 230 V, 50 Hz / 60 Hz
(for E1C) : AC 220 V, 50 Hz
9
DIMENSION
Unit : in. (mm)
Weight : 24 lbs 15 oz (11.3 kg)
1 1/4
(31)
1 7/8
(47)
13 3/8 (339)
15 3/8 (388)
3/4
(19)
17 1/8 (434)
6 5/8 (167)
9 3/8 (237)
2 3/8
5/8
(15)6 (152)
..
13 1/2 (340)
(60)
)74( 8/7 1)74( 8/7 1
9 3/8 (237)
(55)
2 1/4
10
CAUTION IN SERVICING
SOURCE
Initializing This Unit
Make sure to initialize this unit after replacing the microcomputer or any peripheral equipment, or the digital PCB.
1. Press the power button to turn off the power.
2. While holding down buttons "
ZONE2 SOURCE
the power.
3. Release the buttons after conrming that the display ashes at 1-second intervals.
* The unit is initialized.
" and "
DIMMER
" simultaneously, press the power button to turn on
NOTE:
• If the unit fails to enter the service mode in step 3, repeat the procedure from step 1.
• Initializing the device restores the customized settings to the factory settings. Write down your settings in advance and
recongure the settings after initialization.
SOURCE SELECT
ZONE2
TUNER
PRESET CH
PHONES
ON/OFF
ZONE2
SOURCE
DIMMER STATUS
DIMMERXZONE2
JIG FOR SERVICING
Use the following jigs (extension cable kit) when repairing the PCBs.
Order with your dealer for the jigs your dealer if necessary.
Blu-rayCBL/SAT
QUICK SELECT
MASTER VOLUME
MEDIA
ONLINE
3241
PLAYER
SETUP MICAUX1 - HDMI
8U-110084S : EXTENSION UNIT KIT : 1Sets
8U-110136S : EXTENSION UNIT KIT : 1Sets
(See page 64)
11
DISASSEMBLY
• Remove each part following the ow below.
• Reassemble the removed parts in the reverse order.
• Read "Precautions During Work" before reassembling the removed parts.
• If wire bundles are removed or moved during adjustment or part replacement, reshape the wires after completing
the work. Failure to shape the wires correctly may cause problems such as noise.
TOP COVER
FRONT PANEL ASSY
See "DISASSEMBLY"
1. FRONT PANEL ASSY
and "EXPLODED VIEW"
FRONT PCB
Ref. No. of EXPLODED VIEW : C1
FRONT HDMI FFC CABLE PCB
Ref. No. of EXPLODED VIEW : C4
FRT HDMI PCB
Ref. No. of EXPLODED VIEW : C5
FRONT FFC PCB
Ref. No. of EXPLODED VIEW : C10
RADIATOR ASSY
See "DISASSEMBLY"
2. RADIATOR ASSY
and "EXPLODED VIEW"
GUIDE L PCB
Ref. No. of EXPLODED VIEW : C7
AMP PCB
Ref. No. of EXPLODED VIEW : C8
HEATSINK
Ref. No. of EXPLODED VIEW : M8
DIGITAL PCB ASSY
See "DISASSEMBLY"
3. DIGITAL PCB ASSY
and "EXPLODED VIEW"
DIGITAL PCB
Ref. No. of EXPLODED VIEW : C16
CY920 MODULE ASSY
Ref. No. of EXPLODED VIEW : C17
VIDEO PCB ASSY
See "DISASSEMBLY"
4. VIDEO PCB ASSY
and "EXPLODED VIEW"
PCB
VIDEO
Ref. No. of EXPLODED VIEW : C14
INPUT PCB ASSY
See "DISASSEMBLY"
5. INPUT PCB ASSY
and "EXPLODED VIEW"
INPUT PCB
Ref. No. of EXPLODED VIEW : C11
SPK PCB ASSY
See "DISASSEMBLY"
6. SPK PCB ASSY
and "EXPLODED VIEW"
SPK PCB
Ref. No. of EXPLODED VIEW : C31
FUSE PCB
Ref. No. of EXPLODED VIEW : C29
FRT CNT PCB
Ref. No. of EXPLODED VIEW : C28
SIDE CONT PCB
Ref. No. of EXPLODED VIEW : C30
SMPS PCB
See "DISASSEMBLY"
7. SMPS PCB
and "EXPLODED VIEW"
SMPS PCB
Ref. No. of EXPLODED VIEW : C20
MAIN TRANS
See "DISASSEMBLY"
8. MAIN TRANS
and "EXPLODED VIEW"
MAIN TRANS
Ref. No. of EXPLODED VIEW : C13
12
Explanatory Photos for DISASSEMBLY
• For the shooting direction of each photos used in this manual, see the photo below.
• A, B, C and D in the photo below indicate the shooting directions of photos.
• The photographs with no shooting direction indicated were taken from the top of the unit.
• Photos of AVR-X3200W E3 are used in this manual.
The viewpoint of each photograph
(Shooting direction : X) [View from the top]
↓Shooting direction: B↓
↓Shooting direction: D↓
↑Shooting direction: C↑
↑Shooting direction: A↑
13
1. FRONT PANEL ASSY
Proceeding : TOP COVER
(1) Remove the screws.
(2) Remove the screws. Remove the STYLE PIN and connector wire. Remove the FFC.
→
FRONT PANEL ASSY
CN321
x6
View from the bottom
x1
FFC
STYLE PIN
CN602
FFC
2. RADIATOR ASSY
Proceeding : TOP COVER
(1) Remove the screws.
(2) Cut the wire clamp, then remove the STYLE PIN and connector wire. Remove the screws.
x2x2
↑Shooting direction: D↑
→
FRONT PANEL ASSY→RADIATOR ASSY
Shooting direction: A
x3
CN461
CN701CN702CN704
CN703
CUT
CN704
CUTx3
↑Shooting direction: C↑
14
3. DIGITAL PCB
Proceeding : TOP COVER
(1) Remove the screws.
(2) Cut the wire clamp, then remove the STYLE PIN, FFC and connector wire.
→
BACK CHASSIS
CUT
x2
CN704
→
DIGITAL PCB
Shooting direction: A
CN903
FFC
FFC
x13
x26
x2
(3) Remove the connector.
STYLE PIN x5
CN321
BN24ABN26A BN25A BN21A
BN23A
BN27A
15
4. VIDEO PCB
Proceeding : TOP COVER
→
BACK CHASSIS
→
(1) Cut the wire clamp, then remove the connector.
BN28B
BN27B
5. INPUT PCB
Proceeding : TOP COVER
(1) Remove the connector.
→
BACK CHASSIS
BN64C
BN23C
→
BN26CBN24C
DIGITAL PCB
BN21B
DIGITAL PCB
From AMP PCB
→
→
CN706
VIDEO PCB
CUT x4
VIDEO PCB
→
INPUT PCB
16
6. SPK PCB
Proceeding : TOP COVER
→
SPK PCB
→
BACK CHASSIS
→
DIGITAL PCB
(1) Remove the screws.
View from the bottom
(2) Cut the wire clamp, then remove the connector wire.
CN461
CN701
CN703
(3) Remove the screws.
CN702
→
x1
VIDEO PCB
→
CUT
CN704
INPUT PCB
7. SMPS PCB
Proceeding : TOP COVER
8. TRANS POWER
Proceeding : TOP COVER
See "EXPLODED VIEW" for instructions on removing the transformer (TRANS).
→
BACK CHASSIS
→
DIGITAL PCB
→
SMPS PCB
See "EXPLODED VIEW" for instructions on removing the SMPS PCB.
→
BACK CHASSIS
→
DIGITAL PCB
→
TRANS POWER
x7
x2
x3
17
SPECIAL MODE
STATUS
X
SOURCE
PRESET CH -
Special mode setting button
No. 1 - 6, 9 : While holding down buttons "A", "B" and "C" simultaneously, press the power button to turn on the power.
b
No. 7, 8 : While the power is on, hold down buttons "A" and "B" for at least 3 seconds.
b
No. 10 : While holding down buttons "A" and "B" simultaneously, insert the AC plug into the wall outlet to turn on the power.
b
No.ModeButton A Button B Button CDescriptions
Version Display
1
(u-COM / DSP Error Display)
Selecting the Mode for Service-related
2
DIMMERSTATUS-
ZONE2
SOURCE
DIMMERSTATUS
TUNER
Protection history display mode
2-1
Check the Video/Audio path Mode↑--
2-2
Remote ID Setup Mode↑--
2-3
TUNER STEP Mode
2-4
(E3 and E2 model only)
Operation Info Mode↑--
2-5
User Initialization Mode
3
PRESET CH +--
↑--
TUNER
PRESET CH
TUNER
PRESET CH +-
-
Factory Initialization Mode
4
PANEL / REMOTE LOCK Selection Mode
5
Protection Pass Mode
6
CY920 Reboot Mode
7
ZONE2
SOURCE
TUNER
PRESET CH
+
TUNER
PRESET CH
-
TUNER
PRESET CH
DIMMER-
ZONE2
SOURCE
ZONE2
SOURCE
TUNER
PRESET CH +-The CY920 is restarted after CY920 hang up.
-
CY920 Initialization Mode
8
USB Update Mode
9
ZONE2
SOURCE
TUNER
PRESET CH
DIMMER-
STATUS
-
TUNER
Forced USB All Device Write Mode
10
PRESET CH -STATUS-
STATUS
s
Displays the version of rmware such as the main rmware or DSP.
Errors that have occurred are displayed.
(See page 19 )
This is a display for turning on each service-related mode.
Service-related modes: No. 2-1 - No. 2-5
Displays the protection occurrence history.
(See page 57)
This is a special mode for service conrmation used during repair
work to simplify the conrmation work for the Audio channel /
video channel.
(See page 28)
If there are multiple DENON AV receivers in the same area, this
mode prevents other AV receivers from being operated concurrently with this device.
(See page 61)
Enables reception STEP of the ANALOG TUNER to be changed.
(See page 60)
Displays the accumulated operating time of the unit, the number
of times the power was switched on, and the number of occurrences of each protection. (See page 59)
Initializes backup data.
(Settings for the Installer Setup are not initialized.)
Initializes backup data.
(The settings for the Installer Setup is also initialized.)
Start this unit in the PANEL/REMOTE LOCK selection mode so that
-
PANEL LOCK and Remote Lock can be switched between ON and
OFF. (See page 23)
Enables the power to be turned on when protection detection is
disabled. (See page 62)
Enter this mode only after replacing Flash for CX870 / CY920 and
rewriting the rmware.
-Switches this unit to USB Update mode.
Mode used when this unit cannot be recovered.
Forcibly switches this unit to USB update mode.
(See page 70)
SOURCE SELECT
TUNER
TUNER
PRESET CH
PHONES
TUNER
PRESET CH +
ZONE2
ON/OFF
ZONE2
SOURCE
ZONE2
DIMMER STATUS
18
DIMMER
Blu-rayCBL/SAT
QUICK SELECT
MASTER VOLUME
MEDIA
ONLINE
3241
PLAYER
SETUP MICAUX1 - HDMI
1. Version Display Mode
1.1. Actions
Version information is displayed when the device is started in this mode.
1.2. Starting up
While holding down buttons "DIMMER" and "STATUS" simultaneously, press the power button to turn on the power.
then press the "STATUS" button to display the information in section 1.3 on the display.
The version list is also displayed on GUI while the version is displayed on the display.
b
1.3. Display Order
Error information(See "1.4. Error display") → q Model destination information → w Serial Number
→ e Firmware Package Version → r Main µ-com → t Main 1st Boot Loader → y DSP ROM
→ u Audio PLD → i Video PLD → o GUI SFLASH → Q0 Ethernet 1st Boot Loader, Hardware ID
→ Q1 Ethernet 2nd Boot Loader, Rhapsody Flag → Q2 Ethernet IMAGE → Q3 Ethernet MAC ADDRESS information
→ Q4 BT MAC Address information
Model destination information :
q
FLD
A V R- X 3 20 0 WE3*
FLD
A V R- X 3 20 0 WE2*
FLD
A V R- X 3 20 0 WE1 C*
Serial Number:
w
FLD
S / N.* ** * * * ** * *
Firmware Package Version:
e
FLD
P a ck a g e: * ** *
Main µ-com Version information :
r
FLD
* : Main version, #: Sub version
Main 1st Boot Loader :
t
FLD
DSP ROM :
y
FLD
Audio PLD :
u
FLD
Video PLD
i
FLD
M a in: * ** * # ## # *
M a inF B L: * *. * *
D S P: * *. * *
A u di oP LD : * *. * *
V i de oP LD : * *. * *
GUI SFLASH :
o
FLD
@ : Model code, $ : Brand code, \ : Region code, * : version
G U I: @ @$ \ * ** *
19
Ethernet 1st Boot Loader, Hardware ID :
Q0
FLD
E t he r n etF B L
Press "
FLD
* * ** * * -b d
Ethernet 2nd Boot Loader, Rhapsody Flag :
Q1
FLD
Press "
FLD
Ethernet IMAGE :
Q2
FLD
Press "
FLD
Ethernet MAC ADDRESS information:
Q3
FLD
E t he r n etS B L
B * ** * * ** * * * ** - 0 A
E t he r n etI M G
I * ** * * ** * * * **
* N ETM A CA d dr e s s
STATUS
STATUS
STATUS
" button.
" button.
" button.
Press "
FLD
BT MAC ADDRESS information:
Q4
FLD
Press "
FLD
* * ** * * -* * * * **
* B TM A CA d dr e s s
* * ** * * -* * * * **
STATUS
STATUS
" button.
" button.
20
1.4. Error display
See the table below for descriptions of the displayed errors and countermeasures for these.
If multiple errors occur, only one item is displayed.
Item is displayed. The priority order is w, e, r, t, y, q.
ConditionStatesDisplayTROUBLE SHOOTING
q
Firm Check
NG
w
IP SCALER NG
e
GUI Serial
Flash NG
r
DIR NG
t
DSP NG
y
EEPROM NG
The model name, brand name and region
information written in the rmware are
compared to the region settings in the
PCB. This error is displayed if the information does not match.
" ▲ " or " ▼ " is displayed as the rst character if the rmware is not correct (see the
illustrations on the right).
An error occurs in Loopback Test of the
DDR memory which is performed during
the initial setting of i/p Scaler (ADV8003).
During the initial setting of i/p Scaler
(ADV8003), there is not the reply of the
Loopback Test result of the DDR memory.
If the Main CPU version is not supported
by the GUI Serial Flash (ADV8003),
This error is displayed if there is no response from the DIR.
The DSP FLAG0 port does not enter "Hi"
status while booting a DSP code even
after resetting DSP.
The DSP FLAG0 port does not enter "Hi"
status before issuing a DSP command.
Setting WRITE to "Lo" does not set ACK to
"Hi" during DSP data reading.
Setting REQ to "Lo" does not set ACK to
"Lo" during DSP data reading.
Setting WRITE to "Hi" does not set ACK to
"Hi" during DSP data writing.
Setting REQ to "Lo" does not set ACK to
"Lo" during DSP data writing.
An error occurred in a checksum of the
EEPROM(
***
is a block address number).
F I R ME R R O R
–
M a i n: * * * * * * * *
–
D S P: * * . * *
–
A u d i oP L D : * * . * *
•
G U I: * * * * * * * *
I PS C A L E RE R R0 1
I PS C A L E RE R R0 2
G U IV E R .E R R O R
D I RE R R O R0 1
D S PE R R O R0 1
D S PE R R O R0 2
D S PE R R O R0 3
D S PE R R O R0 4
D S PE R R O R0 5
D S PE R R O R0 6
E 2 P R O ME R R * * *
• Check the resistor for
setting the region
(R1589/R1590 DIGITAL
PCB).
• Write the rmware for
the correct region.
• Check the circuits
around the IP SCALER
(IC104, DIGITAL PCB)
and DDR2 (IC402/IC403).
• If there appear to be
no problems, IC104 or
IC402/IC403 is faulty.
• Check the rmware
version.
• Check the DIR (IC202,
DIGITAL PCB) and surrounding circuits.
• Check the DSP (IC251,
DIGITAL PCB) and surrounding circuits.
21
1.5. Version Display in the Setup Menu
Follow the steps below to display the rmware information.
(1) Press the "
SETUP
" button on the remote control.
(2) Select "General - Information - Firmware".
The version information is displayed as a 12-digit number as shown in the screenshot below.
General/Firmware
Version
XXXX - XXXX - XXXX
GUI Image
This 12-digit number comprises a part of the version number of each device and module.
These version numbers correspond to the 14-digit number as shown below.
Main
M.FBL
X X 3 8
X X X X
X X 2 8
X X X X
The 2nd digit from the right for Main
The 1th digit from the right for Main
The 2nd digit from the right for Sub
The 1st digit from the right for Sub
The 1st digit from the right for DSP
The 1st digit from the right for A.PLD
Info display
1 2 0 0 - 8 3 8 2 - 6 7 7 3
DSPX X X 2
A.PLD
V.PLD
GUIX X X X X X X 6
X X X 1
X X X 7
The 1st digit from the right for V.PLD
The 1st digit from the right for GUI
E.FBLX X X X X X
E.SBL B X X X X X X X X X X X X
E.IMG I X X X X X X X X 0 0 3 7
The 1st digit from the right for IMG
The 2nd digit from the right for IMG
The rmware version numbers and this 12-digit version information are written in the Service Information.
b
22
2. PANEL / REMOTE LOCK Selection Mode
2.1. Actions
Switch the PANEL LOCK and REMOTE LOCK modes between on and off.
2.2. Starting up
While holding down buttons "
turn on the power.
Select the desired mode using the "
TUNER PRESET CH+
TUNER PRESET CH+
2.3. Displaying and Selecting Each Mode
The information shown on the display switches each time the "
Press the "
The setting with "*" is selected for each mode.
q
FLD
The buttons on the unit and the master volume knob does not function.
w
FLD
The buttons on the unit does not function.
STATUS
" button to set the currently displayed mode and restart the device.
F P /V O LLO C K *O N
F PLO C KO N
ZONE2 SOURCE
" and "
" button, then press the "
TUNER PRESET CH+
" simultaneously, press the power button to
STATUS
" button to conrm.
" button is pressed.
e
FLD
The PANEL LOCK mode is turned off.
r
FLD
The device cannot be operated by the remote control.
t
FLD
The REMOTE LOCK mode is turned off.
F PLO C KO F F
R CLO C KO n
R CLO C K* O F F
23
3. Selecting the Mode for Service-related Operations
3.1. Actions
Select diagnostic mode (service path check mode), protection history display mode, or 232C standby clear mode.
3.2. Starting up
While holding down buttons "
turn on the power.
Select the desired mode using the "
ZONE2 SOURCE
TUNER PRESET CH+
3.3. Displaying and Selecting Each Mode
The information shown on the display switches each time the "
Press the "
q
FLD
Service Path Check Mode:
The Video and Audio paths can be checked.
This function is convenient for conrming problem paths in the product and checking the paths
after repairing.
w
FLD
The protection history can be checked.
STATUS
" button to set the currently displayed mode and restart the device.
1 . SE R V IC EC HE C K
2 . PR O T EC T I O N
DIMMER
", "
STATUS
" and "
" button, then press the "
TUNER PRESET CH+
" simultaneously, press the power button to
STATUS
" button to conrm.
" button is pressed.
e
FLD
Switches from 232C standby mode to normal standby mode.
r
FLD
Operation Info for the unit can be checked.
t
FLD
Enables reception STEP of the ANALOG TUNER to be changed.
y
FLD
This function is for operating only the desired AV receiver.
Over 1.0V & Low B & THERMAL E = Low ⇒ shutdown
Over 2.0V ⇒ shutdown
DC/ASO PROT 125pin/AN105
THER_PROT_E 161pin/P91
THER_PROT_F 163pin/P90
THER_PROT_A 159pin/P93
CURRENT_DET 166pin/AN006
SBL
TR_THERMAL
SBR
HEATSINK_THERMAL
HEATSINK_THERMAL
ASO
DC
ASO
DC
SPEAKER PCBFRONT CNT PCB
CURRENT DETECT PART
CPU LEVEL CHG PART
BN25D 15pinCN25D 15pin
CURRENT DET
CN25A 9pin
CURRENT DET
BN25A 9pin
CURRENT DETCURRENT DET
25
3.5. DIAGNOSTICMODE(ServicePathCheckMode)
3.5.1.Actions
This function is convenient for conrming problem paths in the product and executing a path check after repair.
The Video and Audio paths can be checked.
The backup data is not rewritten.
3.5.2.Startingup
Hold down buttons "
ZONE2 SOURCE
Select the mode using the button "
Select "
The "
1. SERVICE CHECK
TUNED
", "
STERO
" and press the "
RDS
" and "
DIMMER
", "
TUNER PRESET CH+
STATUS
STATUS
" and "
", and press the button "
" button to start the diagnostic mode.
" segments are lit in this mode.
" at the same time and press the power button to turn on the power.
STATUS
" to commit the selection.
3.5.3.Cancelingdiagnosticmode
Press the power button to turn off the power.
3.5.4.Selectingitems
Press q button to switch between video items and audio items.
Press button w or e to select the previous or next item.
The unitRemote control unit
Actions
ButtonDIMMERQUICK SELECT 1QUICK SELECT 2SLEEPCURSOR LEFTCURSOR RIGHT
Paths conrmation itemDisplay SettingsContents of conrmation Remarks
Analog Video
1
Video Convert
(Analog or HDMI ⇒ HDMI)
2
HDMI pass
(MAIN ZONE)
3
HDMI CEC
4
HDMI Audio
(Audio: AVR)
5
HDMI Audio
(Audio: TV)
6
g.01
g.02a
g.02b
g.03
g.04
g.05a
g.05b
g.05c
g.06a
g.06b
V 0 1 : V I D E OP A S S
V 0 2 : V . C O N V E R T
V 0 3 : H D M IP A S S
V 0 4 : H D M IC E C
V 0 5 : H . A U D I O - A V R
V 0 6 : H . A U D I O - T V
Input Source : CBL/SAT
Video Convert(IP Scaler) : OFF, All sources
MAIN ZONE : ON
ZONE2 : ON
Input Source : CBL/SAT
Video Convert(IP Scaler) : ON, All sources
IP Scaler : "Analog & HDMI", All sources
Resolution : "Auto", All sources
MAIN ZONE ON
ZONE2 OFF
Input Source : CBL/SAT
Source of Video Convert(IP Scaler) : OFF, All sources
MAIN ZONE ON
ZONE2 OFF
Input Source : CBL/SAT
HDMI Control : ON
MAIN ZONE ON
ZONE2 OFF
Input Source : CBL/SAT
HDMI Control : OFF
HDMI Audio:AVR ( if checking the audio output from AVR )
HDMI Audio:TV ( if checking the audio output from TV )・Check of HDMI input(PCM , DolbyDigital , DTS) ⇒ HDMI output (audio output from connected TV)
・Component input ⇒ Component output (E3 ONLY)
( ※ As the input source, you can switch from CBL/SAT to other ones.
・Check of CVBS input ⇒ IP Scaler ⇒ HDMI output.
・Check of Component input ⇒ IP Scaler ⇒ HDMI output.
・Check of HDMI input ⇒ IP Scaler ⇒ HDMI output.
・Check of ETHERNET input ⇒ IP Scaler ⇒ HDMI output.
(※ The input source can be switched to any source except CBL/SAT.)
・Check of HDMI input(MAIN Function)⇒ HDMI output(MAIN)
(※ The input source can be switched to any source except CBL/SAT.)
・ When the power supply of a TV is put in the standby mode, make sure that the power supply of this unit is also put
in the standby mode.
・The ARC path can also be checked (check this using the TV input source).
(※ The input source can be switched to any source except CBL/SAT.)
・Check of HDMI input(PCM , DolbyDigital , DTS) ⇒ Speaker output.
・Check of HDMI input(HD audio) ⇒ Speaker output.
(※ The input source can be switched to any source except CBL/SAT.)
(※ The input source can be switched to any source except CBL/SAT.)
7
8
GUI
HDMI
(ZONE2)
g.07
g.08
V 0 7 : G U IM E N UO N
V 0 8 : Z O N E 2H D M I
Input Source : CBL/SAT
Video Convert(IP Scaler) : ON, All sources
IP Scaler : "Analog & HDMI", All sources
Resolution : "AUTO", All sources
Setup Menu ON
MAIN ZONE ON
ZONE2 OFF
Input Source : CBL/SAT
ZONE2 Source : Source
MAIN ZONE : ON
ZONE2 : ON
・Check of GUI display ⇒ HDMI output.
(※ The input source can be switched to any source except CBL/SAT.)
(bAs the input source, you can switch from CBL/SAT to other ones.)
・ Digital input ⇒ Speaker output (Front L/R, Center, Surround L/R, Surround Back L/R)
・ Digital input ⇒ Preout output (Front L/R, Center, Subwoofer1/2, Surround L/R, Surround Back L/R)
(bAs the input source, you can switch from CBL/SAT to other ones.)
(bAs the input source, you can switch from CBL/SAT to other ones.)
・ Analog input ⇒ Speaker output (Front L/R, Center, Surround L/R, Surround Back L/R)
・ Analog input ⇒ Preout output (Front L/R, Center, Subwoofer1/2, Surround L/R, Surround Back L/R)
(bAs the input source, you can switch from CBL/SAT to other ones.)
This mode enables the unit to record and display the event when the THERMAL, CURRENT, ASO or DC protection is
activated.
If protections have been activated multiple times, the latest protection operation is recorded.
3.6.2. Starting up
While holding down buttons "
turn on the power.
Select the "2. PROTECTION" using the "
ZONE2 SOURCE
TUNER PRESET CH +/-
DIMMER
", "
STATUS
" and "
" button, then press the "
" simultaneously, press the power button to
STATUS
" button to conrm.
3.6.3. Protection information and displays
· Press the "
· The protection history can be checked.
(a) If no protections has occurred.
FLD
(b) ASO (if the last protection is ASO)
FLD
Cause : A short circuit occurred between the speaker terminals, or speakers with an impedance outside the rating were
Note : A short circuit occurred between the speaker terminals, or speakers with an impedance outside the rating were
If the power is turned on in the abnormal state, protection is activated after around 6 seconds and the power is turned off.
STATUS
" button in Protection History Display Mode.
N OPR O T EC T
P R T: A S O
connected.
DC output of the power amplier is abnormal.
connected.
(c) DC (if the last protection is DC)
FLD
P R T: D C
Cause : DC output of the power amplier is abnormal.
If the power is turned on in the abnormal state, protection is activated after around 6 seconds and the power is turned off.
(d) THERMAL (if the last protection is THERMAL(A) or THERMAL(E) or THERMAL(F))
FLD
P R T: T H ER M A LA
FLD
P R T: T H ER M A LE
FLD
P R T: T H ER M A LF
Cause : Abnormal heat sink temperature.
If the power is turned on in the abnormal state, protection is activated after around 2 minutes and the power is turned off.
(e) Case of CURRENT (when the last protection incident is CURRENT protection)
FLD
: C UR R E NT
Caution : These protections may also be activated due to other factors such as disconnection of connectors or operations
around the microcomputer.
After viewing the above protection history, press the "
STATUS
" button to return to the normal display.
57
3.6.4. Clearing the Protection History
There are two ways to clear the protection history.
(a) Activate Protection History Display Mode. Press the "
hold the "
FLD
Press and hold the "
FLD
The above message is displayed and the protection history is cleared.
FLD
(b) Initialize this unit. (See "Initializing This Unit" page 11)
Use the method in 3.5.4.(a) if you do not want to erase your settings from this unit.
b
DIMMER
" button for 3 seconds.
P R T: D C
DIMMER
P R T: C L EA R
N OPR O T EC T
STATUS
" button for 3 seconds.
" button to display the protection history. Press and
Warning Displays by POWER LED
If the power is turned off while a protection is being detected, the POWER LED ashes in red to warn you depending on
the protection status as follows.
(a) ASO/DC protection: Flashes at 0.5-second intervals (0.25 seconds lit, 0.25 seconds unlit)
(b) THERMAL (A/B) protection: Flashes at 2-second intervals (1 seconds lit, 1 seconds unlit)
3.7. 232C Standby Clear Mode
3.7.1. Actions
Switches from 232C standby mode to normal standby mode.
3.7.2. Starting up
While holding down buttons "
turn on the power.
Select the "3.RS232C RESET" using the "
rm.
FLD
3 . RS 2 3 2CR E SE T
ZONE2 SOURCE
TUNER PRESET CH +/-
DIMMER
", "
STATUS
" and "
" button, then press the "
" simultaneously, press the power button to
STATUS
" button then to con-
58
3.8. Operation Info Mode
3.8.1. Actions
This mode enables the unit to display the accumulated operating time, power on count and each protection count.
3.8.2. Starting up
While holding down buttons "
turn on the power.
Select the "4. OP INFO" using the "
ZONE2 SOURCE
TUNER PRESET CH+ / -
DIMMER
", "
STATUS
" and "
" button, then press the "
" simultaneously, press the power button to
STATUS
" button to conrm.
3.8.3. Operations
Press the "
The following information is displayed in the following order.
(a) Accumulated operating time
FLD
↑ Time display
"
(b) Power on count
FLD
↑ Count display
"
STATUS
" button after starting up this device in Operation Info mode.
O PTi m eH
STATUS
"
P . OnT i me
STATUS
"
(c) DC / ASO Protection count
FLD
D C :/ A S O:
"
(d) Thermal Protection (A/B) count
FLD
T H MA :/ B :
"
(e) Thermal Protection (E/F) count
FLD
T H ME :/ F :
"
(f) Thermal Protection count
FLD
C u rr e n t:
"
(Returns to normal display)
STATUS
STATUS
STATUS
STATUS
"
"
"
"
59
3.9. TUNER STEP mode
(E2 / E3 only)
3.9.1. Actions
This is a special mode for enabling reception STEP of the ANALOG TUNER to be changed.
3.9.2. Starting up
While holding down buttons "
turn on the power.
Select the "
5. TUNER FRQ SET
ZONE2 SOURCE
" using the "
DIMMER
", "
TUNER PRESET CH +/-
" and "
STATUS
" simultaneously, press the power button to
" button, then press the "
3.9.3. Displays
Start up this unit in TUNER STEP mode, select the desired option using the "
using the "
The following information is displayed in the following order.
(a) AM9 kHz / FM50 kHz is selected
FLD
"
(b) AM10 kHz / FM200 kHz is selected
FLD
"
STATUS
" button.
<AM 9 / FM 5 0>
TUNER PRESET CH+
" "
TUNER PRESET CH-
<A M1 0 / FM 2 0 0>
STATUS
"
"
TUNER PRESET CH +/-
STATUS
" button to conrm.
" button, then enter
(c) Press the power button to turn off the power.
(d) Press the power button to turn on the power.
60
4. Remote ID Setup Mode
4.1. Actions
This function allows only the desired AV receiver to be operated if multiple DENON AV receivers are used in the same
room.
4.2. Starting up
While holding down buttons "
turn on the power.
Select the "
6. REMOTE ID
ZONE2 SOURCE
" using the "
TUNER PRESET CH +/-
4.3. Operations
(1) When Remote ID Setup mode is activated, the following message is displayed.
FLD
R E MO T EID?
DIMMER
", "
STATUS
" and "
" button, then press the "
" simultaneously, press the power button to
STATUS
" button to conrm.
(2) Press the desired "
ButtonDisplay
QUICK SELECT 1
QUICK SELECT 2
QUICK SELECT 3
QUICK SELECT 4
(3) Press the power button to turn off the power.
(4) Press the power button to turn on the power.
QUICK SELECT 1 - 4
Only "
b
The remote ID of the remote control supplied with this unit cannot be changed.
b
NOTE :
If the ID of the unit and remote control do not match, "
control is used.
(z : own remote control ID)
QUICK SELECT 1 - 4
R E M O T EI D1
R E M O T EI D2
R E M O T EI D3
R E M O T EI D4
" and the POWER button on the unit can be used in Remote ID Setup Mode.
" button.
AVAMP
" appears on the display of the unit when the remote
z
61
5. Protection Pass Mode
5.1. Actions
• This mode allows the power to be turned on without activating protections.
• This mode functions in the same way as normal power-on, except that protections are not activated.
5.2. Operations
While holding down buttons "
er button to turn on the power.
The device returns to the normal display message after the following is displayed.
FLD
P r ot e c ti o nPa s s
This is displayed for 5 seconds before returning to the normal display.
TUNER PRESET CH -
ZONE2 SOURCE
", "
" and "
STATUS
" simultaneously, press the pow-
6. CY920 Reboot Mode
6.1. Actions
• The CY920 is restarted after CY920 hang up.
• The CY920 can be restarted even in the network standby setting.
("Setup menu" – "Network" – "IP Control" – "Always On")
6.2. Operations
(1) Turn the "
(2) While the power is on, hold down buttons "
onds.
Display during CY920 reboot
FLD
MAIN ZONE
" button on and set the input source to NETWORK.
TUNER PRESET CH +
N e tw o r kR e st a r t
TUNER PRESET CH -
" and "
" for at least 3 sec-
(4) Returns to the normal display.
NOTE :
• After rebooting CY920, the same operation is not accepted for 1 minute.
• Reception is prohibited during update, save and load.
62
7. CY920 Initialization Mode
7.1. Actions
The following items are initialized.
(1) Favorites
(2) Quick Select
(3) Presets
(4) Internet Radio Recently Played
(5) Flickr contacts
(6) User ID
(7) Resume Playback station
7.2. Operations
While the power is on, hold down buttons "
Initializing Display
FLD
I n it i a li z i n g
FLD
I n it i a li z i n g.
FLD
I n it i a li z i n g. .
FLD
I n it i a li z i n g. . .
Complete Display
FLD
This is displayed for 5 seconds before returning to the normal display.
C o mp l e te d
ZONE2 SOURCE
" and "
DIMMER
" for at least 3 seconds.
Failed Display
FLD
F a il e d
63
JIG FOR SERVICING
Use the following jigs (extension cable kit) when repairing the PCBs.
Order with your dealer for the jigs your dealer if necessary.
CAUTION : Incorrect connections may cause malfunction.
• Connection of Jig for DIGITAL PCB
---Items to Be Prepared---
8U-110084S : EXTENSION UNIT KIT : 1 set
8U-110136S : EXTENSION UNIT KIT : 1 set
Insulation sheet (Not supplied) : 3 sheets
Ground lead (Not supplied) : 3 pcs
-Procedures-
(1) Remove the screws.
Shooting direction: A
x13
x26
x2
(2) Remove the connector PCB.
BN24ABN26A BN25A BN21A
BN23A
BN27A
x2
64
BN28B
BN27B
BN26CBN24C
BN64C
BN23C
(3) Remove the DIGITAL PCB from the chassis and turn it over.
Place an insulation sheet larger than the PCB underneath the DIGITAL PCB.
Connect the earth of the PCB to the chassis using an earth wire, etc.
※ 1 The rmware for the CY920 MODULE is written to the INTERNAL ROM of the CY920 and the IC501 (EXTERNAL ROM) of the DIGITAL
circuit board.
CY920 Error
"
" appears in the display if the DIGITAL PCB or the CY920 is replaced, as this results in the version of the INTERNAL ROM
differing from that of the EXTERNAL ROM.
In this case, see "Update Procedure in the Event of a CY920 Error".
(This does not require special operations such as pushing multiple buttons at the same time. The rmware also cannot be updated
via DPMS.)
Procedure after
Replacement
B
B
B
B
B
D
C
Remark
SOFTWARE: Main
SOFTWARE: DSP ROM
SOFTWARE: GUI ROM
SOFTWARE: AUDIO PLD
SOFTWARE: VIDEO PLD
SOFTWARE:SBL.bcd/IMG.bcd ※1
SOFTWARE:IMG.bcd ※1
L1173
L1174
BN23A
Procedure after Replacement
A : The software has been written. The software is not written at the time of replacement.
B : The software has been written. The software may need to be rewritten by version updates. Check the version.
C : The software has not been written. The software needs to be written after replacement.
See "Firmware Update Procedure" for information on writing the software.
D : The software has been written. Be sure to rewrite with the latest software for your service region.
See "Firmware Update Procedure" for information on writing the software.
67
FIRMWARE UPDATE PROCEDURE
1. Updating via USB
The latest rmware can be downloaded to a USB memory for updates.
1.1. Connecting to the USB Memory
(1) Preparation
• Use a memory that supports USB2.0.
• USB format : Prepare a USB memory formatted in FAT16 or FAT32.
• Do not run the USB memory through a hub.
• Do not connect a computer to the USB port of this unit using a USB cable.
• Do not use an extension cable when connecting the USB unit.
• If a USB memory device cannot be updated, replace it with a different USB memory device and perform the update
again.
1.2. Unzipping the Downloaded File
Unzip the downloaded le on your computer.
AVR-XXXXXXXUSB_AVR-XXXXXXX_XXXXXXXXXXXX-XXXX.zip
copy to USB flash drive
rmwares
The "
Copy that folder to USB ash drive.
rmwares
The "
" folder is created upon unzipping the le.
" folder must be in the root directly of the USB ash drive (memory).
68
1.3. File structure on USB Memory
Copy the update les to the USB memory with the following structure.
USB memory root
Model NameModel AreaProduct ID
AVR-X3200WE3North America (E3)000100840100
AVR-X3200WE2Europe (E2)000100840200
NOTE : Remove the LAN cable from this unit when performing updates.
Download firmware
in USB flash drive.
1.5. Start the update
While holding down buttons "
the power.
s
TUNER PRESET CH -
" and "
STATUS
" simultaneously, press the power button to turn on
1.6. Display during USB update
After around half minutes, display shows the following message.
Display
FLD
U S BU p da t eSt a r t
1.7. Press the "ENTER" key on the remote control unit or this unit
Then start Firmware Update.
Display
FLD
U p da t e Fi l e C he c k
69
1.8. The rmware update nishes.
When the update is completed, the following message appears on the display, then the unit returns to the normal status.
Display
FLD
U p da t i ng C o m pl e t e
---Cautions on Firmware Update---
• Never remove the USB memory before the update is nished.
• Never turn off the power before the update is completed.
• It takes around 1 hour to complete the update.
Once an update is started, normal operations cannot be performed until it is completed.
The GUI menu settings and image adjustment settings of this unit may be initialized.
Note down the settings before updating, and set them again after updating.
1.9. Forced USB All Device Write Mode
1.9.1. Actions
Mode used when this unit cannot be recovered.
Forcibly switches this unit to USB update mode.
1.9.2. Operations
While holding down buttons the "
turn the power on.
TUNER PRESET CH -
" and "
STATUS
" buttons simultaneously, insert the AC plug to
1.9.3. The rmware update nishes.
Returns to the normal status after update is completed.
1.10. Update Procedure in the Event of a CY920 Error
1.10.1. Actions
Perform the following update procedure if "
placing the DIGITAL PCB or the CY920.
CY920 Error
" appears in the display when the power is turned on after re-
1.10.2. Operations
(1) Remove the AC power plug and turn off the power.
(2) Copy the update le to a USB memory device and insert the USB memory device in the USB port.
(3) Insert the AC plug and turn on the power.
(4) The update starts automatically after "
Display
FLD
U p da t e Fi l e C he c k
(5) The rmware update nishes.
Display
FLD
U p da t eCo m p le t e
The unit restarts after the update is nished.
(6) After the update, check that "CY920 Error" is no longer displayed, and check the version of the new rmware.
See "1. Version Display Mode" (page 19 ).
CY920 Error
" appears in the display.
70
1.10. About the error codes
See the table below for error codes and details of faults when the rmware is updated through USB memory.
Error
Code
01
02
03
04
05
08
09
USB Update Error DisplayDetails of Error codeRemedies
C o n n e c t i o n F a i l 0 1
F i l e s N o t F o u n d0 2
N o t M a t c h F i r m0 3
C o n n e c t i o n F a i l 0 4
C o n n e c t i o n F a i l 0 5
C o n n e c t i o n F a i l 0 8
C o n n e c t i o n F a i l 0 9
Unable to detect USB.
No Firmware File in USB.
The Firmware File in the USB does
not support your model and area.
Failed to obtain the entire Firmware information.
Time Out while obtaining the
entire Firmware information.
Error notication received while
requesting the Firmware Info.
Time Out while obtaining Firmware information.
Disconnect and reconnect the USB
memory.
Make sure that the Firmware File is in
the USB memory.
Make sure that the model name and
area are supported by the Firmware
File.
Start the USB Update again.
Start the USB Update again.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
0A
C o n n e c t i o n F a i l 0 A
0B
F i l e s N o t F o u n d0 B
0D
C o n n e c t i o n F a i l 0 D
10
U p d a t i n gf a i l1 0
11
U p d a t i n gf a i l1 1
12
U p d a t i n gf a i l1 2
13
E r a s ef a i l1 3
14
U p d a t i n gf a i l1 4
Unable to detect USB for Firmware Download.
No Firmware File for Firmware
Download.
Received value with the invalid
Package Version.
No Update Packet received from
CY920 (Time Out).
Abnormal data in Update Packet
received from CY920 (CRCError).
Abnormal data in Update Packet
received from CY920 (PacketNoError).
Failed in Block Erase before rewriting Main.
Failed in Block Erase while rewriting Main.
Disconnect and reconnect the USB
memory.
Make sure that the Firmware File is in
the USB memory.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
71
Error
Code
15
16
USB Update Error DisplayDetails of Error codeRemedies
U p d a t e C h e c k N G1 5
U p d a t i n gf a i l1 6
Error in Verify after rewriting Main
(Check Sum Error).
Setup failure of the XModem
transfer method.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
20
C o n n e c t i o n F a i l 2 0
21
F i l e s N o t F o u n d2 1
22
N o t M a t c h F i r m2 2
23
C o n n e c t i o n F a i l 2 3
24
C o n n e c t i o n F a i l 2 4
25
C o n n e c t i o n F a i l 2 5
26
D o w n l o a df a i l2 6
27
C o n n e c t i o n f a i l 2 7
Unable to detect USB after SBL
Mode.
No Firmware File in USB after SBL
Mode.
After SBL Mode, the Firmware File
in the USB does not support your
model and area.
Failed to obtain the entire Firmware information after SBL Mode.
Time Out while obtaining the
entire Firmware information after
SBL Mode.
Failed to transit to SBL Mode.
Time Out in Download (writing to
SDRAM) for Firmware Download.
Failed to write to EEPROM after
SBL Mode.
Disconnect and reconnect the USB
memory.
Make sure that the Firmware File is in
the USB memory.
Make sure that the model name and
area are supported by the Firmware
File.
Start the USB Update again.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
36
C o n n e c t i o n F a i l 3 6
37
F i l e s N o t F o u n d3 7
38
N o t M a t c h F i r m3 8
39
C o n n e c t i o n F a i l 3 9
3A
C o n n e c t i o n F a i l 3 A
3B
F i l e s N o t F o u n d3 B
Unable to detect USB.
No Firmware File in USB.
The Firmware File in the USB does
not support your model and area.
Time Out in USB Check.
Unable to detect USB for Firmware Download.
No Firmware File for Firmware
Download.
72
Disconnect and reconnect the USB
memory.
Make sure that the Firmware File is in
the USB memory.
Make sure that the model name and
area are supported by the Firmware
File.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
Disconnect and reconnect the USB
memory.
Make sure that the Firmware File is in
the USB memory.
Error
Code
3C
3D
3F
USB Update Error DisplayDetails of Error codeRemedies
U p d a t i n gf a i l3 C
U p d a t i n gf a i l3 D
C o n n e c t i o n F a i l 3 F
Error notication received while
requesting the Firmware Info.
Time Out while obtaining Firmware information.
Failed to transit to SBL Mode.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
50
C o n n e c t i o n F a i l 5 0
51
C o n n e c t i o n F a i l 5 1
52
N o t M a t c h F i r m5 2
54
U p d a t i n gf a i l5 4
55
U p d a t i n gf a i l5 5
56
C o n n e c t i o n F a i l 5 6
57
F i l e s N o t F o u n d5 7
5A
C o n n e c t i o n F a i l 5 A
5B
U p d a t i n gf a i l5 B
5C
U p d a t i n gf a i l5 C
5D
U p d a t i n gf a i l5 D
5E
U p d a t i n gf a i l5 E
Unable to detect USB.
No Firmware File in USB.
The Firmware File in the USB does
not support your model and area.
Error notication received while
requesting the Firmware Info.
Time Out while obtaining Firmware information.
Unable to detect USB for Firmware Download.
No Firmware File for Firmware
Download.
Invalid DeviceID in response or
no response from Sub for the "C"
command.
NACK received in response or
no response from Sub for the "L"
command.
No Update Packet received from
CY920 (Time Out).
Abnormal data in Update Packet
received from CY920 (CRCError).
Abnormal data in Update Packet
received from CY920 (PacketNoError).
Disconnect and reconnect the USB
memory.
Make sure that the Firmware File is in
the USB memory.
Make sure that the model name and
area are supported by the Firmware
File.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
Disconnect and reconnect the USB
memory.
Make sure that the Firmware File is in
the USB memory.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
73
Error
Code
5F
60
61
62
63
64
80
81
82
83
84
85
86
A2
USB Update Error DisplayDetails of Error codeRemedies
U p d a t i n gf a i l5 F
U p d a t i n gf a i l6 0
U p d a t e C h e c k N G6 1
U p d a t i n gf a i l6 2
U p d a t i n gf a i l6 3
U p d a t i n gf a i l6 4
U p d a t i n gf a i l8 0
U p d a t i n gf a i l8 1
U p d a t i n gf a i l8 2
U p d a t i n gf a i l8 3
U p d a t i n gf a i l8 4
U p d a t i n gf a i l8 5
U p d a t i n gf a i l8 6
C o n n e c t i o n F a i l A 2
Setup failure of the XModem
transfer method.
NACK received in response or
no response from Sub for the "P"
command.
Mismatched Check Sum in response or no response from Sub
for the "I" command.
Failed to start up Sub in Power On
sequence during Update.
Failed to transit to Application
Mode.
Failed to transit to Boot Loader
Mode.
Write Enable Latch Bit not set in
Read after issuing the "WREN"
command.
Block Erase failed in Read after
issuing the "BE" command.
No Update Packet received from
CY920 (Time Out).
Abnormal data in Update Packet
received from CY920 (CRCError).
Abnormal data in Update Packet
received from CY920 (Packet No
Error).
Abnormal data in Update Packet
received from CY920 (Data Length
/ Data No).
Mismatched Check Sum in Check
Sum comparison after rewriting.
Unable to detect USB.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
74
Error
Code
A3
A4
A6
A7
AE
AF
B1
B2
B3
B4
B5
F i l e s N o t F o u n dA 3
N o t M a t c h F i r mA 4
U p d a t i n gf a i lA 6
U p d a t i n gf a i lA 7
C o n n e c t i o n F a i l A E
F i l e s N o t F o u n dA F
C o n n e c t i o n F a i l B 1
U p d a t i n gf a i lB 2
U p d a t i n gf a i lB 3
U p d a t i n gf a i lB 4
U p d a t i n gf a i lB 5
USB Update Error DisplayDetails of Error codeRemedies
This unit automatically retries the
request several times. Wait until the
No Firmware File in USB.
The Firmware File in the USB does
not support your model and area.
Error notication received while
requesting the Firmware Info.
Time Out while obtaining Firmware information.
Unable to detect USB for Firmware Download.
No Firmware File for Firmware
Download.
Time Out in Download (writing to
SDRAM) for Firmware Download.
Error notication received after
rewriting the CY920 Firm.
Error in Firmware Update (Time
Out).
Failed to transit to Boot Loader
Mode.
Failed to transit to Application
Mode.
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
---Checking the rmware version after updating--After updating the rmware, check the version. See "1. Version Display Mode" (page 19).
75
1.11. Device display during the rmware update
Display the device being updated and the update progress.
Target deviceUSB Update DisplayError code when an error occurs
---Checking the Firmware Version After the Update---
After updating the rmware, check the version. See "1. Version Display Mode" (page 19).
76
2. Updating via DPMS
Download the latest rmware from our website and update the rmware.
2.1. Network Connection
(1) System Requirements
• Internet Connection by Broadband Circuit
• Modem
• Router
• Ethernet cable (CAT-5 or greater is recommended)
(2) Setting
Internet
Computer
Modem
ComputerLAN port / Ethernet connector
Router
To WAN port
To LAN port
To LAN port
Ethernet connector of this Unit
2.2. Check and update the rmware
Check if there is a rmware update available. It is also possible to check approximately how long the update will take.
(1) Press the "
(2) Press the cursor button to select "General" → "Firmware" → "Update" → "Check for Update".
(3) Press the "
• The latest version of the rmware uploaded to the web is displayed.
• If the latest rmware version is on the web, proceed to (4).
• If the latest rmware is already installed, press the "
(4) Select "Start" using the cursor buttons, and then press "
• The power display lights in red and the GUI screen display disappears during the update.
The remaining time of the update is shown on the display of the unit.
• Returns to the normal status after the update is completed.
---Cautions on Firmware Update---
• For the update procedure, a proper broadband Internet connection environment and settings are required.
• Do not turn off the power until updating is completed.
• It takes around 1 hour to complete the update.
Once an update is started, normal operations cannot be performed until it is completed.
The GUI menu settings and image adjustment settings of this unit may be initialized.
Note down the settings before updating, and set them again after updating.
SETUP
ENTER
" button on the remote control to display the GUI menu.
" button.
SETUP
" button to exit the menu.
ENTER
".
77
2.3. About the error codes
See the following table for details on the error code display, details of the error code, remedies when updating the rmware via DPMS. (DPMS : D&M Product Management Server)
Error
Code
01
02
03
04
05
06
07
DPMS Update Error DisplayDetails of Error codeRemedies
L o g i nf a i l e d0 1
S e r v e ri sb u s y 0 2
C o n n e c t i o n F a i l 0 3
C o n n e c t i o n F a i l 0 4
C o n n e c t i o n F a i l 0 5
C o n n e c t i o n F a i l 0 6
C o n n e c t i o n F a i l 0 7
Failed to log in to DPMS.
Line etc. is congested when logging in to DPMS.
Connection to DPMS failed.
Failed to obtain the entire Firmware information.
Time Out while obtaining the
entire Firmware information.
Failed to obtain the individual
Firmware information.
Time Out while obtaining the
individual Firmware information.
Initialize the unit and try updating
again.
Carry out the update in an environment
that has little network load.
Carry out the update in an environment
that has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
08
C o n n e c t i o n F a i l 0 8
09
C o n n e c t i o n F a i l 0 9
0A
D o w n l o a df a i l0 A
0B
D o w n l o a df a i l0 B
0C
D o w n l o a df a i l0 C
0D
C o n n e c t i o n F a i l 0 D
0E
C o n n e c t i o n F a i l 0 E
Error notication received while
requesting the Firmware Info.
Time Out while obtaining Firmware information.
Error(NG) notication received
while requesting Firmware Download.
Error(Server Busy) notication received while requesting Firmware
Download.
Error(Connect failure) notication
received while requesting Firmware Download.
Received value with the invalid
Package Version.
Connection to DPMS failed.
(Cannot get NTP)
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
10
U p d a t i n g f a i l1 0
11
U p d a t i n g f a i l1 1
No Update Packet received from
CY920 (Time Out).
Abnormal data in Update Packet
received from CY920 (CRCError).
78
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Error
Code
DPMS Update Error DisplayDetails of Error codeRemedies
12
U p d a t i n g f a i l1 2
13
E r a s ef a i l1 3
14
U p d a t i n g f a i l1 4
15
U p d a t e C h e c k N G1 5
16
U p d a t i n g f a i l1 6
20
C o n n e c t i o n F a i l 2 0
21
C o n n e c t i o n F a i l 2 1
Abnormal data in Update Packet
received from CY920 (Packet No
Error).
Failed in Block Erase before rewriting Main.
Failed in Block Erase while rewriting Main.
Error in Verify after rewriting Main
(Check Sum Error).
Setup failure of the XModem
transfer method.
After SBL Mode IP Address acquisition failure (AutoIP).
After SBL Mode IP Address acquisition failure (Time Out).
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
22
L o g i nf a i l e d2 2
23
S e r v e ri sb u s y 2 3
24
C o n n e c t i o n F a i l 2 4
25
C o n n e c t i o n F a i l 2 5
26
D o w n l o a df a i l2 6
27
C o n n e c t i o n F a i l 2 7
36
L o g i nf a i l e d3 6
DPMS login incorrect notication
after SBL.
DPMS congestion notication
after SBL.
DPMS connection failure notication after SBL.
Failed to transit to SBL Mode.
Error in Firmware Download (Time
Out).
Failed to write to EEPROM after
SBL Mode.
DPMS login incorrect notication.
Initialize the unit and try updating
again.
Carry out the update in an environment
that has little network load.
Carry out the update in an environment
that has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Initialize the unit and try updating
again.
Check the network connection. Carry
out the update in an environment that
has little network load.
Initialize the unit and try updating
again.
Carry out the update in an environment
that has little network load.
37
S e r v e ri sb u s y 3 7
38
C o n n e c t i o n F a i l 3 8
DPMS congestion notication.
DPMS connection failure notication.
79
Carry out the update in an environment
that has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Error
Code
39
DPMS Update Error DisplayDetails of Error codeRemedies
C o n n e c t i o n F a i l 3 9
DPMS connection Time Out Error.
Check the network connection. Carry
out the update in an environment that
has little network load.
3A
D o w n l o a df a i l3 A
3B
D o w n l o a df a i l3 B
3C
D o w n l o a df a i l3 C
3D
C o n n e c t i o n F a i l 3 D
3E
C o n n e c t i o n F a i l 3 E
3F
C o n n e c t i o n F a i l 3 F
50
L o g i nf a i l e d5 0
Error(NG) notication received
while requesting Firmware Download.
Error(Server Busy) notication received while requesting Firmware
Download.
Error(Connect failure) notication
received while requesting Firmware Download.
After SBL Mode IP Address acquisition failure (AutoIP).
After SBL Mode IP Address acquisition failure (Time Out).
Failed to transit to SBL Mode.
DPMS login incorrect notication.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Carry out the update in an environment
that has little network load.
51
S e r v e ri sb u s y 5 1
52
C o n n e c t i o n F a i l 5 2
54
U p d a t i n gf a i l5 4
55
U p d a t i n gf a i l5 5
56
D o w n l o a df a i l5 6
57
D o w n l o a df a i l5 7
58
D o w n l o a df a i l5 8
DPMS congestion notication.
DPMS connection failure notication.
Error notication received while
requesting the Firmware Info.
Time Out while obtaining Firmware information.
Error(NG) notication received
while requesting Firmware Download.
Error(Server Busy) notication received while requesting Firmware
Download.
Error(Connect failure) notication
received while requesting Firmware Download.
Carry out the update in an environment
that has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
5A
C o n n e c t i o n F a i l 5 A
Invalid DeviceID in response or
no response from Sub for the "C"
command.
80
Turn off and on the power. Updating
starts automatically.
Error
Code
DPMS Update Error DisplayDetails of Error codeRemedies
5B
U p d a t i n gf a i l5 B
5C
U p d a t i n gf a i l5 C
5D
U p d a t i n gf a i l5 D
5E
U p d a t i n gf a i l5 E
5F
U p d a t i n gf a i l5 F
60
U p d a t i n gf a i l6 0
61
U p d a t e C h e c k N G6 1
NACK received in response or
no response from Sub for the "L"
command.
No Update Packet received from
CY920 (Time Out).
Abnormal data in Update Packet
received from CY920 (CRCError).
Abnormal data in Update Packet
received from CY920 (PacketNoError).
Setup failure of the XModem
transfer method.
NACK received in response or
no response from Sub for the "P"
command.
Mismatched Check Sum in response or no response from Sub
for the "I" command.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
62
U p d a t i n gf a i l6 2
80
U p d a t i n gf a i l8 0
81
U p d a t i n gf a i l8 1
82
U p d a t i n gf a i l8 2
83
U p d a t i n gf a i l8 3
84
U p d a t i n gf a i l8 4
85
U p d a t i n gf a i l8 5
Failed to start up Sub in Power On
sequence during Update.
Write Enable Latch Bit not set in
Read after issuing the "WREN"
command.
Block Erase failed in Read after
issuing the "BE" command.
No Update Packet received from
CY920 (Time Out).
Abnormal data in Update Packet
received from CY920 (CRCError).
Abnormal data in Update Packet
received from CY920 (PacketNoError).
Setup failure of the XModem
transfer method.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
86
U p d a t i n gf a i l8 6
A0
C o n n e c t i o n F a i l A 0
Mismatched Check Sum in Check
Sum comparison after rewriting.
IP Address acquisition failure
(AutoIP).
81
Turn off and on the power. Updating
starts automatically.
Check the network connection. Carry
out the update in an environment that
has little network load.
Error
Code
DPMS Update Error DisplayDetails of Error codeRemedies
A1
C o n n e c t i o n F a i l A 1
A2
L o g i nf a i l e dA 2
A3
S e r v e ri sb u s y A 3
A4
C o n n e c t i o n F a i l A 4
A6
U p d a t i n gf a i lA 6
A7
U p d a t i n gf a i lA 7
AE
D o w n l o a df a i lA E
IP Address acquisition failure
(Time Out).
DPMS login incorrect notication.
DPMS congestion notication.
DPMS connection failure notication.
Error notication received while
requesting the Firmware Info.
Time Out while obtaining Firmware information.
Error(NG) notication received
while requesting Firmware Download.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
AF
D o w n l o a df a i lA F
B0
D o w n l o a df a i lB 0
B1
D o w n l o a df a i lB 1
B2
U p d a t i n gf a i lB 2
B3
U p d a t i n gf a i lB 3
B4
U p d a t i n gf a i lB 4
B5
U p d a t i n gf a i lB 5
Error(Server Busy) notication received while requesting Firmware
Download.
Error(Connect failure) notication
received while requesting Firmware Download.
Error in Firmware Download (Time
Out).
Error notication received after
rewriting the CY920 Firm.
Error in Firmware Update (Time
Out).
Failed to transit to Boot Loader
Mode.
Failed to transit to Application
Mode.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Initialize the unit and try updating
again.
Initialize the unit and try updating
again.
82
Device display during the rmware update
Display the device being updated and the update progress.
Target deviceDPMS Update DisplayError code when an error occurs
Main CPU
Audio PLD
VIDEO PLD
DSP
GUI Serial Flash
CY920 second Boot Loader
CY920 Image
L1
M a i n : * * %* * * m i n
L1
A P L D : * * %* * * m i n
L1
V P L D : * * %* * * m i n
L1
D S P 1 : * * %* * * m i n
L1
G U I: * * %* * * m i n
L1
E S B L : * * %* * * m i n
L1
E I M G : * * %* * * m i n
10 - 16
36 - 3F
50 - 52
54 - 58
5A - 62
50 - 52
54 - 58
5A - 62
50 - 52
54 - 58
5A - 62
50 - 52
54 - 58
5A
62
80 - 86
A0 - A4
A6 - A7
AE - B5
A0 - A4
A6 - A7
AE - B5
CY920 Image (Emergency
Mode)
L1
U p d a t er e t r y
---Checking the Firmware Version After the Update---
After updating the rmware, check the version.
See "1. Version Display Mode" (page 19).
–
83
ADJUSTMENT
Adjusting Idling Current
1. Preparation
(1) Prepare a DC voltmeter.
(2) Place the unit under normal usage conditions, away from highly ventilated areas such as next to an air conditioning
machine or electric fan.
The set requires an ambient temperature of 15℃ to 30℃ and standard humidity.
(3) Settings of This Unit
• POWER (Power source switch) STANDBY
• SPEAKER (Speaker terminal) No load
(Do not connect equipment such as speakers or dummy resistors.)
2. Adjustment Procedure
(1) Remove the top cover and turn VR714, VR724, VR734, VR744, VR754, VR764, VR774 of the AMP PCB counterclock-
wise(c) as far as possible.
(2) Connect the DC Voltmeter to the test points.
FRONT-Lch : CN715
FRONT-Rch : CN725
CENTER ch : CN735
SURROUND-Lch : CN745
SURROUND-Rch : CN755
SURROUND-BACK Lch : CN765
SURROUND-BACK Rch : CN775
(3) Connect the power cord to an outlet. Next, press the power button to turn on the power.
(4) Set this unit as follows.
MASTER VOLUME : "---" (c min.) : turn counterclockwise to the lowest position.
SPEAKER (Speaker terminal) : No load
(Do not connect equipment such as speakers or dummy resistors.)
MODE : MCH STEREO
FUNCTION : DVD
(5) Turn VR714 clockwise (x) and adjust the voltage of the test point to "
(6) 10 minutes after the preliminary adjustment, turn VR401 and set the voltage to "
(7) Adjust the variable resistance of each channel using the same method.
6.5mV ± 0.5mV DC
8.0mV ± 0.5mV DC
" within 2 minutes.
".
DC Voltmeter
VR714
AMP UNIT
CN725
VR764
SBL-CH
CN765
SL-CH
FL-CH
VR744
CN715
F LchS LchF RchC chS RchS Back LchS Back Rch
C-CHSR-CH
VR734
CN745
CN735
VR754
FR-CH
VR724
CN755
SBR-CH
VR774
84
CN775
SURROUND MODES AND PARAMETERS
Sound modes and channel output
S This indicates the audio output channels or surround parameters that can be set.
D This indicates the audio output channels. The output channels depend on the settings of “Speaker Config.”.
Channel output
Sound mode
Direct/Pure Direct (2-channel)
Direct/Pure Direct (Multi-channel)
DSD Direct (2-channel)
DSD Direct (Multi-channel)
Stereo
Multi Ch In
Dolby Surround z1SDDDz4DDDDDD
DTS Neural:X z2SDDDDDDDDD
Dolby Digital
Dolby Digital Plus
Dolby TrueHD
Dolby Atmos
DTS Surround
DTS 96/24
DTS-HD
DTS Express
DTS:X
Multi Ch Stereo
Rock Arena
Jazz Club
Mono Movie
Video Game
Matrix
Virtual
The applicable sound mode includes “Dolby Surround” and sound modes that have “+Dolby Surround” in the sound mode name.
z1
The applicable sound mode includes “DTS Neural:X” and sound modes that have “+Neural:X” in the sound mode name.
z2
A signal for each channel contained in an input signal is output as audio.
z3
z4 Audio is not output when “Speaker Config.” - “Surr. Back” in the menu is set to “1 spkr”.
z5 Audio is output when “Subwoofer Mode” in the menu is set to “LFE+Main”.
Direct/Pure Direct (2-channel) z5Sz6SS
Direct/Pure Direct (Multi-channel) z5SSSSS
DSD Direct (2-channel)
DSD Direct (Multi-channel) z5SSS
Stereo
Multi Ch In
Dolby Surround
DTS Neural:X
Dolby Digital
Dolby Digital Plus
Dolby TrueHD
Dolby Atmos
DTS Surround
DTS 96/24
DTS-HD
DTS Express
DTS:X
Multi Ch Stereo
Rock Arena
Jazz Club
Mono Movie
Video Game
Matrix
Virtual
Direct/Pure Direct (2-channel) z5
Direct/Pure Direct (Multi-channel) z5
DSD Direct (2-channel)
DSD Direct (Multi-channel) z5
Stereo
Multi Ch In
Dolby Surround
DTS Neural:X
Dolby Digital
Dolby Digital Plus
Dolby TrueHD
Dolby Atmos
DTS Surround
DTS 96/24
DTS-HD
DTS Express
DTS:X
Multi Ch Stereo
Rock Arena
Jazz Club
Mono Movie
Video Game
Matrix
z
5, z7 - z10: “Sound modes and surround parameters”
This item can be selected when the Dolby Digital, Dolby Digital Plus, Dolby TrueHD or Dolby Atmos signal is played back.
z1
This item can be selected when the Dolby Digital, Dolby Digital Plus, Dolby TrueHD, Dolby Atmos, DTS:X or DTS is played back.
z2
This item can be selected when a DTS:X signal that is compatible with the Dialog Control function is input.
z3
This item can be selected when a Dolby Digital or DTS signal or DVD-Audio is played.
z4
During playback in Pure Direct mode, the surround parameters are the same as in Direct mode.
z5
Surround Parameter
Center SpreadDTS Neural:X
SSSSS
Tone
z7
SSSSS
SSSS
SSSSS
SSSS
SSSS
SSSS
SSSS
SSSS
SSSS
SSSS
SSSS
SSSSS
SSSSS
SSSSS
SSSSS
SSSSS
SSSSS
SSSSS
MultEQ® XT
z8
z6 This setting is available when “Subwoofer Mode” in the menu is set to “LFE+Main”.
z7 This item cannot be set when “Dynamic EQ” is set to “On”.
z8
This item cannot be set when Audyssey
z9
This item cannot be set when “MultEQ
This item can be set when the input signal is analog, PCM 48 kHz or 44.1 kHz.
z10
®
Setup (Speaker Calibration) has not been performed.
®
XT” is set to “Off”.
Audyssey
Dynamic EQz9Dynamic Volume
z9
Restorer
z10
SSSSSS
Types of input signals, and corresponding sound modes
F This indicates the default sound mode.
S This indicates the selectable sound mode.
DTS
(-HD)
DSD
(Super
Audio
CD)
PCM
Multi
DTS-HDDTS
DTS:X
F
Fz3
Fz4
SSSSS
Express
F
DTS ES
Dscrt6.1
DTS ES
Mtrx6.1
SSF
Sound modeNOTE
DTS Surround
DTS:X MSTR / DTS:X
DTS-HD MSTR
DTS-HD HI RES
DTS ES Dscrt6.1
DTS ES Mtrx6.1
DTS Surround
DTS 96/24
DTS Express
DTS (-HD) + Neural:X
DTS Neural:X
CEC STANDBYDon't careHBR audio (DolbyTrueHD or dtsHD MA)
NO
Check the HDMI BLOCK
95
4.2. Power AMP (AMP PCB)
No audio output.
Protection is activated.
YES
Is the power transistor open or short circuited?
2SB1647/2SD2560
Is the emitter resistor of the power transistor
open?
0.47Ω
Is the base resistor of the power transistor
open?
22Ω
Is the trimmer potentiometer between the
base of the power transistor open?
1kΩ
Are any other transistors faulty?
Are any other resistors faulty?
s
NO
NO
NO
NO
NO
YES
Replace the power transistor.
YES
Replace the emitter resistor.
YES
Replace the base resistor.
YES
Replace the trimmer potentiometers.
YES
Replace the transistor.
YES
Replace the resistor.
NO
Turn on the power and check that the voltage of each part is correct and that there is an idling current.
96
4.3. Analog audio
No audio output.
Is a voltage of ±7V supplied to SIDE
CNT PCB CN64C 4-7pin?
YES
Is there an audio signal in INPUT
PCB CN461?
NO
Is electron volume serial data being
sent to SIDE CNT PCB CN23C
15-17pin?
YES
Once more, connect the connectors correctly.
If the malfunctioning channel and function can be identied, check the corresponding
signal path.
NO
Repair the ±7V power supply.
YES
Repair the power amplier.
NO
Is the connector correctly connected
with DIGITAL PCB?
NO
Connect the connectors correctly.
YES
Repair the DIGITAL PCB.
97
5. Network/Bluetooth/USB
5.1. Cannot connect to the network
Is the LAN cable correctly inserted?
YES
YES
Are the network settings of this unit correct?
YES
Check the connection environment
NO
Insert the LAN cable correctly and then turn
on the power again.
Check the connection environment
Set the IP address, etc. correctly.
NO
If the IP settings are xed, check that no
other devices have the same IP address and
that the subnet mask settings are correct.
Are peripheral devices such as the router and hub connected
correctly?
YES
Are the router settings correct?
YES
Can a voltage (5V) be conrmed between pin 2 and pin 5 of
CN903?
YES
Can an output voltage (3.3V) to
IC112(DC-DC Conv.) be conrmed?
NONO
Is D5V_POWER (IC151 uCOM 136pin)
"Hi" ?
NO
NO
Checking the unit
NO
Connect the peripheral devices correctly.
Check the instruction manual of the router
and congure the settings correctly.
Check that there are no connection
restrictions by MAC addresses, etc.
The circuit between the AC inlet and CN903
is faulty. Check the SMPS PCB.
The circuit of D5V_POWER between
IC151 and IC112 are faulty.
YES
YES
The circuit around IC112(DC-DC.
Conv.) is faulty.
98
Can an output voltage (3.3V) to Q1107
(FET_SW) be conrmed?
NO
Is E_POWER1 (IC151 uCOM 132pin)
"Hi" ?
NO
The circuit of E_POWER1 between
IC151 and Q1107 are faulty.
YES
Can an output voltage (1.2V) to IC115
be conrmed?
YES
Can an output voltage (2.5V) to
IC116(DC-DC Conv.) be conrmed?
YES
YES
NO
Is E_POWER4 (IC151 uCOM 135pin)
"Hi" ?
NONO
Is E_POWER2 (IC151 uCOM 133pin)
"Hi" ?
NO
YES
YES
The circuit around Q1107 (FET_SW) is
faulty.
The circuit of E_POWER4 between
IC115 and IC151 are faulty.
The circuit around IC115(DC-DC.
Conv.) is faulty.
The circuit of E_POWER2 between
IC151 and IC116 are faulty.
The circuit around IC116(DC-DC.
Conv.) is faulty.
YES
YES
YES
NO
Is D5V_POWER (IC151 uCOM 136pin)
"Hi" ?
NO
Is E_POWER_3 (IC151 uCOM 134pin)
"Hi" ?
Can an output voltage (1.8V) to
IC114(DC-DC Conv.) be conrmed?
Can an output voltage (1.8V) to
Q1101(FET_SW) be conrmed?
Are the versions of the Ethernet SBL and IMG displayed in Version
Check Mode?
NO
The Ethernet software is faulty.
NO
The circuit of D5V_POWER between
IC151 and IC114 are faulty.
YES
The circuit around IC114(DC-DC.
Conv.) is faulty.
NO
The circuit of E_POWER_3 between
IC151 and Q1101 are faulty.
YES
The circuit around Q1101(FET_SW) is
faulty.
The circuit around CY920 is faulty.
99
5.2. Cannot connect to the Bluetooth
Check the Bluetooth
Is the Bluetooth device compatible with the A2DP prole?
NO
YES
NO
Is the Bluetooth function enabled on the Bluetooth device?
YES
Checking the unit
NO
Is the Wi-Fi/BT antenna cable inserted correctly into CY920?
YES
In the same way as for Network connection troubleshooting, check the
CY920 power supply and Ethernet SBL, and that the IMG version is displayed
correctly.
Use a device that is A2DP prole compatible.
Enable the Bluetooth function and try connecting
again.
Connect the Wi-Fi/BT antenna cable correctly.
100
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