Dell XPS 720 User Manual
Dell™ Photo Printer 720
Owner’s Manual
Look Inside For:
• Ordering Supplies
• Getting Started
• Using the Printer
• Maintenance and Troubleshooting
www.dell.com/supplies | support.dell.com
Ordering Supplies
Dell™ ink cartridges are available only through Dell. You can order ink cartridges online at
www.dell.com/supplies or by phone.
US 877-INK-2-YOU Japan 044-556-3551
Australia 1300 303 290 Luxembourg 02.713 1590
Austria 08 20 - 24 05 30 35 Malaysia 1800 88 0301
Belgium 02.713 1590 Mexico 866-851-1754
Canada 1-877-501-4803 Netherlands 020 - 674 4881
Chile
Chile
Colombia 01800-9-155676 PRC 800-858-0888
Denmark 3287 5215 Puerto Rico 866-851-1760
Finland 09 2533 1411 Singapore 1800 394 7486
France 825387247 Spain 902120385
Germany 0800 2873355 Sweden 08 587 705 81
Ireland 1850 707 407 Switzerland 0848 335 599
Italy 800602705 UK 0870 907 4574
800-202874
1230-020-3947
Norway 231622 64
Portugal 21 4220710
NOTE: If your country is not listed, contact your Dell distributor to order supplies.
Your printer has been designed to print using the following ink cartridges.
Supply Item Part number
Black ink cartridge T0529
Color ink cartridge T0530
Black (Trial) ink cartridge N5878
Color (Trial) ink cartridge N5882
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your printer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal
injury, or death.
____________________
Information in this document is subject to change without notice.
© 2004 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered
trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the
Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer
Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock,
Texas, 78682, USA.
FCC emissions information
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC rules. Refer to the Drivers and Utilities
CD for details.
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Contents
1 Getting Started
Understanding the Printer Parts . . . . . . . . . . . . . . . . . . 11
Setting Up Your Printer
Accessing Your
Understanding the Printer Software . . . . . . . . . . . . . . . . 12
Using the Dell Printer Solution Center
Using Printing Preferences . . . . . . . . . . . . . . . . . . . 14
User’s Guide
. . . . . . . . . . . . . . . . . . . . . . 12
. . . . . . . . . . . . . . . . . . . . 12
2 Using the Printer
Print Media Guidelines . . . . . . . . . . . . . . . . . . . . . . . 17
Loading Paper
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Printing a Document
Printing Photos . . . . . . . . . . . . . . . . . . . . . . . . . 21
Printing Other Projects
. . . . . . . . . . . . . . . . . . . . . . . . . . . 20
. . . . . . . . . . . . . . . . . . . . . . 20
. . . . . . . . . . . . . . . . . . . . . 22
3 Ink Cartridge Maintenance
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . 23
. . . . . . . . . . . . . . 12
Aligning Ink Cartridges
Cleaning the Ink Cartridge Nozzles
. . . . . . . . . . . . . . . . . . . . . . . 28
. . . . . . . . . . . . . . . . 29
Contents 5
4 Troubleshooting
Setup Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Computer Problems
Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . 33
General Problems . . . . . . . . . . . . . . . . . . . . . . . . . 34
Paper Problems
. . . . . . . . . . . . . . . . . . . . . . 31
. . . . . . . . . . . . . . . . . . . . . . . . 34
Improving Print Quality
5 Contacting Dell
Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . 37
Automated Order-Status Service . . . . . . . . . . . . . . . . . 37
Contacting Dell
6 Appendix
Limited Warranties and Return Policy . . . . . . . . . . . . . . 55
Limited Warranty for Dell-Branded Hardware Products
(U.S. Only)
"Total Satisfaction" Return Policy (U.S. Only)
Limited Warranty Terms for Dell-Branded Hardware Products
(Canada Only)
"Total Satisfaction" Return Policy (Canada Only)
Dell Software and Peripherals (Canada Only) . . . . . . . . . . 66
1-Year End-User Manufacturer Guarantee (Latin America
and the Caribbean Only)
. . . . . . . . . . . . . . . . . . . . . . 35
. . . . . . . . . . . . . . . . . . . . . . . . . . 38
. . . . . . . . . . . . . . . . . . . . . . . . . . . 55
. . . . . . . . . . 59
. . . . . . . . . . . . . . . . . . . . . . . . . 61
. . . . . . . . 65
. . . . . . . . . . . . . . . . . . . . 67
6 Contents
Dell Inc. Ink and Toner Cartridges Limited Warranties
Dell Software License Agreement
Regulatory Notices
. . . . . . . . . . . . . . . . . . . . . . . . 73
NOM Information (Mexico Only)
. . . . . . . . . . . . . . . . . 70
. . . . . . . . . . . . . . . . 73
. . . . . 69
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Contents 7
8 Contents
CAUTION: SAFETY INSTRUCTIONS
Use the following safety guidelines to help ensure your own personal safety and to help
protect your printer and working environment from potential damage.
• Use only the power cable provided with this product or the manufacturer’s
authorized replacement power cable.
• Connect the power cable to an electrical outlet that is near the product and easily
accessible.
• Refer service or repairs, other than those described in the user documentation, to
a professional service person.
9
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10
Getting Started
Understanding the Printer Parts
1
2
1
3
4
Number: Part: Description:
1 Paper support Part that supports loaded paper.
2 Paper guide Guide that helps the paper feed into the printer properly.
3 Front cover Cover to open to change ink cartridges.
4 Paper exit tray Tray that holds the paper as it exits the printer.
5 Power/Resume button Button to turn the printer on or off or eject paper from the
6 USB connector Slot into which you plug the USB cable (sold separately).
7 Power connector Slot into which you plug the power adapter.
567
NOTE: Pull the paper exit tray straight out to extend it.
printer.
The other end of the USB cable plugs into your computer.
NOTE: Insert the power adapter into the printer before
connecting the power cable into the wall outlet.
Getting Started 11
Setting Up Your Printer
NOTE: The Dell Photo Printer 720 supports Microsoft® Windows® 2000 and Windows XP.
Follow the instructions on the Setting Up Your Printer poster to install the hardware and
software. If you encounter problems during setup, see "Setup Problems" on page 31.
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Accessing Your
Click Start→Programs or All Programs→ Dell Printers→Dell Photo Printer 720→ View Dell
User’s Guide.
NOTE: You cannot access your
User’s Guide
User’s Guide
until you have installed the drivers for your printer.
Understanding the Printer Software
The printer software includes:
• Dell Printer Solution Center — Provides maintenance and troubleshooting help, basic
usage information, and how-to’s for creating projects.
• Printing Preferences — Allows you to adjust printer settings.
Using the Dell Printer Solution Center
12 Getting Started
How To tab
• Learn about Your Printer — Select a topic from this drop-down list and click View for
more information.
• Basic Printing Tips — Select a topic from this drop-down list and click View for more
information.
• Projects drop-down list — Select a project from this drop-down list and click View for
more information.
Troubleshooting tab — Provides links to more information about basic troubleshooting topics,
such as “How to clear error messages.”
Maintenance tab
• Install a new print cartridge icon — Click this icon and follow the instructions on the
screen to install a new ink cartridge.
• View shopping options for new cartridges icon — Click this icon and follow the
instructions on the screen to order new ink cartridges.
• Print a test page icon — Click this icon to print a test page.
• Clean to fix horizontal streaks icon — Click this icon and follow the instructions on the
screen to clean your ink cartridge nozzles.
• Troubleshoot other ink problems icon — Click this icon for more information on fixing
ink problems.
• Align to fix blurry edges icon — Click this icon for more information on printing an
alignment page and fixing ink cartridge alignment.
Contact Information tab
• Ordering Ink or Supplies — Directs you to Dell’s cartridge ordering website,
www.dell.com/supplies.
• Customer Support — Directs you to Dell’s customer support website, support.dell.com.
• Contact Dell by Phone — Lists the “Contacting Dell” phone number by country.
Advanced tab
• Printing Status button — Click this button to see your options for displaying printing
status information on your screen.
• About button — Click this button to view software version information.
Getting Started 13
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To access the Dell Printer Solution Center:
Click Start→Programs or All Programs→ Dell Printers→ Dell Photo Printer 720→Dell Printer
Solution Center.
Using Printing Preferences
Printing Preferences allows you to change the various printer settings. You can change your
printer settings in Printing Preferences depending on the type of project you want to create.
To access Printing Preferences:
1 With your document open, click File→Print.
The Print dialog box appears.
2 In the Print dialog box, click Preferences, Properties, Options, or Setup (depending on the
program or operating system).
The Printing Preferences screen appears.
14 Getting Started
To access Printing Preferences when a document is not open:
1 In Windows XP, click Start→Control Panel→Printers and Other Hardware→ Printers
and Faxes.
In Windows 2000, click Start→Settings→Printers.
2 Right-click the printer icon, and then select Printing Preferences.
NOTE: Changes made to the printer settings from the Printers folder become the default settings for
most programs.
Printing Preferences Tabs
Printing Preferences includes three main tabs.
From this tab: You can change these settings:
Quality/Copies Quality/Speed — Select Quick Print, Normal, Better, or Best depending
on your desired output quality. Quick Print is the fastest option.
Multiple Copies — Customize how the printer prints several photocopies
of a single print job: Collated, Normal, or Print Last Page First.
Print Color Images in Black and White — Print your color images in black
and white to save the ink in your color ink cartridge.
Paper Setup Type — Select the type and size of paper.
Orientation — Select how the document is arranged on the printed page.
You can print using portrait or landscape orientation.
Print Layout Layout — Select Normal, Banner, Mirror, N-up, Poster, or Booklet.
Duplexing — Select this to print on both sides of the paper.
Getting Started 15
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16 Getting Started
Using the Printer
Print Media Guidelines
Load up to: Make sure:
100 sheets of
plain paper
• The paper is loaded vertically against the right side of the paper support.
• The paper guide rests against the left edge of the paper.
NOTE: Load letterhead paper with the top of the letterhead entering the printer
first and facing up.
•You select Quick Print, Normal, Better, or Best print quality.
2
Using the Printer 17
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Load up to: Make sure:
20 sheets of
banner paper
• You remove any paper from the paper support before inserting banner paper.
• You place a stack of banner paper behind the printer, with only the number of
sheets required.
NOTE: You must select A4 Banner or Letter Banner paper size in Printing
Preferences. Failure to do so will cause a paper jam. See "Paper Problems" on
page 34.
• You load the leading edge of the banner paper into the printer against the right
side of the paper support.
• You squeeze and slide the paper guide to the left edge of the banner paper.
• You use banner paper designed for inkjet printers.
10 envelopes • The print side of the envelopes faces up.
• The envelopes are loaded vertically against the right side of the paper support.
• The stamp location is in the upper left corner.
18 Using the Printer
• The paper guide rests against the left edge of the envelopes.
• You print the envelopes with Landscape orientation.
• You select the correct envelope size. Select the next biggest size if the exact
envelope size is not listed, and set the left and right margins so that your
envelope text will be correctly positioned.
NOTE: You can load a single envelope into the paper support without removing
plain paper.
Load up to: Make sure:
25 greeting
cards, index
cards,
postcards, or
photo cards
25 sheets of
photo or glossy
paper
1 iron-on
transfer
20
transparencies
• The print side of the cards faces up.
• The cards are loaded vertically against the right side of the paper support.
• The paper guide rests against the left edge of the cards.
•You select Normal, Better, or Best print quality.
• The glossy or coated side of the paper faces up.
• The paper guide rests against the left edge of the paper.
•You select Normal, Better, or Best print quality.
• The paper is loaded vertically against the right side of the paper support.
• You follow the loading instructions on the packaging.
• The blank side of the transfer faces up.
• The paper guide rests against the left edge of the transfer.
•You select Normal, Better, or Best print quality.
• The rough side of the transparencies faces up.
• The paper guide rests against the left edge of the transparencies.
NOTE: You can load a single transparency into the paper support without removing
plain paper.
•You select Normal, Better, or Best print quality.
• The transparencies are loaded vertically against the right side of the paper
support.
Using the Printer 19
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Loading Paper
1 Place the paper against the guide on the right side of the paper support.
2 Squeeze and slide the left paper guide to the left edge of the paper.
NOTE: Do not force paper into the printer. The paper should be flat against the paper support
surface and the right edge should be flush against the right paper guide.
Printing
Printing a Document
1 Turn on your computer and printer, and make sure they are connected.
2 Load the paper with the print side facing up. For more information, see "Loading Paper" on
page 20.
3 With your document open, click File→ Print.
4 Customize your print settings:
a Click Preferences, Properties, Options, or Setup (depending on the program or
operating system).
The Printing Preferences dialog box appears.
b On the Quality/Copies tab, select Quality/Speed, the paper type, the number of
copies, and black and white or color printing.
20 Using the Printer
c On the Paper Setup tab, select the paper size and orientation.
d On the Print Layout tab, select the layout and duplexing settings.
e To see details about a setting, right-click the setting on the screen, and then select
What’s This?.
f After making the changes in Printing Preferences, click OK at the bottom of the
screen to return to the Print dialog box.
5 Click OK or Print (depending on the program or operating system).
Printing Photos
1 Load the photo paper with the print (glossy) side facing up. For more information, see
"Loading Paper" on page 20.
2 Make sure you have a color cartridge and a photo cartridge installed. For more information,
see "Replacing Ink Cartridges" on page 23.
3 With your document open, click File→ Print.
4 To customize your print settings, click Preferences, Properties, Options, or Setup
(depending on the program or operating system).
The Printing Preferences dialog box appears.
5 On the Quality/Copies tab, select Quality/Speed and the paper type.
6 On the Paper Setup tab, select the paper size and orientation.
NOTE: Photo/glossy or coated paper is recommended for printing photos.
7 On the Print Layout tab, select the photo layout.
8 When finished customizing your photo, click OK.
9 Click OK or Print (depending on the program or operating system).
10 To prevent your photos from sticking together or smudging, remove each photo after it
exits the printer.
NOTE: Before placing your prints in a nonadhesive photo album or frame, allow sufficient time for
the prints to dry thoroughly (12 to 24 hours, depending on the ambient conditions). This maximizes
the life of your prints.
Using the Printer 21
Printing Other Projects
The I Want To menu provides wizards for creating projects. You may want to print a photo, print
on an envelope, print a banner, make a poster, create a booklet, or print a greeting card.
1 With your document open, click File→Print.
2 To customize print settings, click Preferences, Properties, Options, or Setup (depending
on the program or operating system).
The Printing Preferences dialog box appears along with the I Want To menu.
3 Select one of the available projects or click See more printing ideas.
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4 Follow the instructions on the screen to complete your project.
22 Using the Printer
Ink Cartridge Maintenance
Replacing Ink Cartridges
CAUTION: Before performing any of the procedures listed in this section, read and
follow the "CAUTION: SAFETY INSTRUCTIONS" on page 9.
Dell ink cartridges are available only through Dell. You can order more ink online at
www.dell.com/supplies or by phone. To order by phone, see "Ordering Supplies" on page 2.
Dell recommends Dell ink cartridges for your printer. Dell does not provide warranty coverage
for problems caused by using accessories, parts, or components not supplied by Dell.
1 Tur n o n yo ur pri nt er.
2 Open the front cover.
3
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.
Ink Cartridge Maintenance 23
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