Dell XPS 710 H2C User Manual

Dell™ XPS™ 710 H2C Edition Service Manual

About Your XPS Computer Before You Begin Removing the Computer Cover Technical Overview Removing and Installing Parts Replacing the Computer Cover Advanced Troubleshooting System Setup Technical Specifications

Model DCDO

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

If you purchased a Dell™ n-Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and Dell XPS are trademarks of Dell Inc.; Intel and Pentium are registered trademarks of Intel

Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. December 2006 Rev. A00

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About Your XPS Computer

Dell™ XPS™ 710 H2C Edition Service Manual

Front View Back View

Front View

1 front I/O

connectors

2 3.5-inch

drive bays (2)

3-65.25-inch

drive bays (4)

7 front panel

LEDs (4)

Plug USB and other devices into the appropriate connectors (see Front I/O

Connectors).

Can hold an optional Media Card Reader or floppy drive.

Can hold a CD/DVD drive, or a SATA hard drive in a 5.25-inch drive bay carrier.

NOTE: The hard-drive carrier is only for use in the 5.25-inch drive bays. The

floppy-drive/Media Card Reader and hard-drive carriers are not interchangeable.

Multi-colored lights provide illumination for the front of the computer.

NOTE: The color of the front panel LEDs can be adjusted in system setup (see

System Setup

8 CD/DVD

drive tray

Use to eject the drive tray of a CD/DVD drive.

eject button (4)

NOTE: The CD/DVD drive tray eject button is not a handle. The self-tending

doors open automatically when the eject button is pressed and the drive tray is ejected.

9 front panel

LEDs (4)

10 power

button

11 power

light

12 computer

stand

Multi-colored lights provide illumination for the front of the computer.

NOTE: The color of the front panel LEDs can be adjusted in system setup (see

System Setup

Press to turn on the computer.

NOTICE: To avoid losing data, do not use the power button to turn off

the computer. Instead, perform an operating system shutdown.

NOTE: The power button can also be used to wake the system or to place it

into a power-saving state (see "Power Management" in your Owner's Manual). The power light illuminates and blinks or remains solid to indicate different

states:

Attach the computer stand to provide stability to the system.

CAUTION: The computer stand should be installed at all times to

ensure maximum system stability. Failure to install the stand could result in the computer tipping over, potentially resulting in bodily injury or damage to the computer.

No light — The computer is turned off. Steady green — The computer is in a normal operating state. Blinking green — The computer is in a power-saving state. Steady amber — There may be a problem with an installed device. Blinking amber — An internal power problem may exist.

Front I/O Connectors

1 microphone

connector

2 headphone

connector

3 diagnostic

lights (4)

4 hard-drive

activity light

5 network

link light

Use the microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program.

Use the headphone connector to attach headphones.

Use the sequence of these diagnostics lights to help troubleshoot a problem with your computer (see Diagnostic Lights

The hard drive light is on when the computer reads data from or writes data to the hard drive. The light may also be on when a device such as your CD player is operating.

The network link light is on when a good connection exists between a network and the computer.

6 USB 2.0

connectors (2)

Use the front USB connectors for devices that you connect occasionally, such as flash memory keys, cameras, or bootable USB devices. For more information on bootable USB devices see Boot Sequence

It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

7 IEEE 1394

connector

Use the IEEE 1394 connector for high-speed data devices such as digital video cameras and external storage devices.

Back View

1 power

connector

2 back panel

LEDs (2)

3 back I/O

connectors

4 card slots Access connectors for any installed PCI or PCI Express cards.

Insert the power cable. The appearance of this connector may differ from what is pictured.

Multi-colored lights provide illumination for the I/O panel on the back of the computer.

NOTE: The color of the back panel LEDs can be adjusted in system setup

(see System Setup Plug serial, USB, and other devices into the appropriate connectors (see

Back I/O Connectors

NOTE: Some connector slots support full-length cards.

Back I/O Connectors

1 link integrity

light

Green — A good connection exists between a 10-Mbps network and the computer. Orange — A good connection exists between a 100-Mbps network and the computer. Yellow — A good connection exists between a 1000-Mbps (1-Gbps) network and the computer. Off — The computer is not detecting a physical connection to the network.

2 network

adapter connector

3 network

activity light

4 keyboard

connector

5 mouse

connector

NOTICE: Do not plug a telephone cable into the network adapter

connector. Use the network adapter connector to attach your computer to a network

or broadband device. Connect one end of a network cable to either a network jack or your network or broadband device, and then connect the other end of the network cable to the network adapter connector on your computer. A click indicates that the network cable has been securely attached.

On computers with an additional network connector card, use the connectors on the card and on the back of the computer when setting up multiple network connections (such as a separate intra- and extranet).

NOTE: It is recommended that you use Category 5 wiring and connectors

for your network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation.

Flashes a yellow light when the computer is transmitting or receiving network data. A high volume of network traffic may make this light appear to be in a steady "on" state.

Plug a standard PS/2 keyboard into the purple keyboard connector. Turn off the computer and any attached devices before you connect a keyboard to the computer. If you have a USB keyboard, plug it into a USB connector.

Plug a standard PS/2 mouse into the green mouse connector. Turn off the computer and any attached devices before you connect a mouse to the computer. If you have a USB mouse, plug it into a USB connector.

6 side surround

sound connector

7 center

subwoofer/LFE connector

Use the (silver) side surround connector to attach additional speakers.

Use the (orange) subwoofer connector to attach a single subwoofer.

NOTE: The LFE (Low Frequency Effects) Audio channel, found in digital

surround sound audio schemes, carries only low frequency information of 80 Hz and below. The LFE channel drives a subwoofer to provide extremely low bass extension. Systems not using subwoofers can shunt the LFE information to the main speakers in the surround sound setup.

8 surround

sound

Use the (black) surround sound connector to attach multichannel-capable

connector

speakers.

9 line-in

connector

10 line-

out/headphone connector

11 microphone

connector

12 S/PDIF

connector

13 serial

connector

14 USB 2.0

connectors (6)

15 IEEE 1394

connector

Use the (blue) line-in connector to attach a record/playback device such as a cassette player, CD player, or VCR.

On computers with a sound card, use the connector on the card. Use the (green) line-out connector to attach headphones and speakers

with integrated amplifiers. On computers with a sound card, use the connector on the card.

Use the (pink) microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program.

Use the S/PDIF connector to transmit digital audio without going through an analog audio conversion process.

Connect a serial device, such as a handheld device, to the serial port. If necessary, the address for this port can be modified through system setup (see System Setup

Use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

NOTE: It is recommended that you use the front USB connectors for

devices that you connect occasionally, such as flash memory keys, cameras, or bootable USB devices.

Use the IEEE 1394 connector for high-speed data devices such as digital video cameras and external storage devices.

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Before You Begin

Dell™ XPS™ 710 H2C Edition Service Manual

Getting Started

This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that a component can be replaced by performing the removal procedure in reverse order.

Recommended Tools

The procedures in this document may require one or more of the following tools:

Small flat-blade screwdriver Phillips screwdriver Flash BIOS update (see the Dell support website at support.dell.com)

Preparing to Work Inside Your Computer

Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

CAUTION: To reduce the risk of fire, electric shock, or injury, do not overload an electrical outlet, power

strip, or convenience receptacle. The total ampere rating of all products plugged into an electrical outlet, power strip, or other receptacle should not exceed 80 percent of the branch circuit rating.

CAUTION: Your computer is heavy and can be difficult to maneuver. Seek assistance before attempting to

lift, move, or tilt the computer and always lift correctly to avoid injury; avoid bending over while lifting.

NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is

not authorized by Dell is not covered by your warranty.

NOTICE: To avoid electrostatic discharge and damage to internal components, ground yourself by using a wrist

grounding strap or by periodically touching an unpainted metal surface on the computer chassis.

NOTICE: Handle components and cards with care. Do not touch the components or contacts on a card. Instead, hold a

card by its edges or by its metal mounting bracket. Hold a component such as a microprocessor by its edges, not by its pins.

NOTICE: When disconnecting a cable, pull on the cable's connector or its strain-relief loop, not on the cable itself.

Some cables have connectors with locking tabs; before disconnecting this type of cable, press inward on the locking tabs to release the connector. When connecting or disconnecting a cable, ensure that the connectors are correctly oriented and aligned to avoid damage to the connector and/or the connector's pins.

1. Ensure that the work surface is level and protected to prevent either the surface or the computer from being scratched.

NOTICE: To avoid losing data, save any work in progress and exit all open programs before turning off your computer.

2. Turn off the computer and all attached devices: a. Click Start, then click Turn Off Computer. b. In the Turn off computer window, click Turn off.

The computer performs a shutdown of the operating system, and then turns off.

NOTE: Ensure that the computer is off and not in a power management mode. If you cannot shut down the

computer using the operating system, press and hold the power button for 4 seconds.

3. Disconnect the computer and all attached devices from their electrical outlets.

NOTICE: When disconnecting a network cable, first unplug the cable from your computer and then unplug it from the

network port or device.

4. Disconnect all external cables from the computer.

5. Carefully, lift the rear of the computer and rotate the stabilizing feet into the closed position.

6. With the help of an assistant, carefully lay the computer down on a flat surface with the computer cover facing up.

Back to Contents Page

Removing the Computer Cover

Dell™ XPS™ 710 H2C Edition Service Manual

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before

removing the cover.

NOTICE: To avoid electrostatic discharge and damage to internal components, ground yourself by using a wrist

grounding strap or by periodically touching an unpainted metal surface on the computer chassis.

1. Follow the procedures in Before You Begin

2. Pull back on the cover release latch.

NOTICE: Ensure that sufficient space exists to support the removed cover—at least 30 cm (1 ft) of desk top space.

1 computer cover 2 cover release latch 3 cover hinge tabs 4 stabilizing feet (closed)

3. With the cover release latch pulled back, grip the sides of the cover, then pivot the top of the cover up and away from

the computer.

4. Slide the cover forward and up to remove it from the hinge slots, then set it aside in a secure and protected location.

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Technical Overview

Dell™ XPS™ 710 H2C Edition Service Manual

Inside View of Your Computer System Board Components Power Supply (PSU) DC Connector Pin Assignments

Inside View of Your Computer

1 CD/DVD drive bays (4) 2 floppy drive/media card reader 3 hard-drive bays (4) 4 card fan 5 front fan

System Board Components

1 white memory module connectors (DIMM_1-

2) support memory modules or memory module risers

14 PCI card slot (SLOT3)

NOTE: This slot is not

available in the dualgraphics configuration

2 black memory module connectors (DIMM_3-

4) support memory modules only when no memory riser cards are installed; otherwise

these must be left empty 3 hard-drive fan connector (FAN_HDD) 16 PCI card slot (SLOT5) 4 IDE drive connector (IDE) 17 PCI card slot (SLOT6) 5 front I/O panel connector (FRONTPANEL) 18 PCI-Express x8 card slot

6 back LED connector 19 RTC reset jumper

7 FlexBay connector (INT_USB) 20 battery socket

8 main power connector (POWER1) 21 password jumper

15 PCI-Express x16 card

slot (SLOT4)

(SLOT7)

(RTCRST)

(BATTERY)

(PASSWORD)

9 SATA connectors (SATA0-5) 22 power connector

(POWER2) 10 front USB connector (FRNT_USB) 23 floppy drive (DSKT) 11 front panel 1394 connector (FP1394) 24 card cage fan connector

(FAN_CAGE) 12 PCI-Express x1 card slot (SLOT1)

NOTE: This slot is not available in the dual-

graphics configuration

13 PCI-Express x16 card slot (SLOT2) 26 processor fan connector

25 primary processor (CPU)

(FAN1_CPU)

Power Supply (PSU) DC Connector Pin Assignments

DC Power Connector P1

1-KW Power Supply 750-KW Power Supply

Pin Number

1 +3.3 VDC Orange +3.3 VDC Orange 2 +3.3

3 COM Black COM Black 4 +5 VDC Red +5 VDC Red 5 COM Black COM Black 6 +5 VDC Red +5 VDC Red 7 COM Black COM Black 8 POK Gray POK Gray 9 +5 VFP Purple +5 VFP Purple 10 +12 VD

11 +12 VD DC Yellow/White +12 VD DC Yellow/White 12 +3.3 VDC Orange +3.3 VDC Orange 13 +3.3 VDC Orange +3.3 VDC Orange 14 -12 VDC Blue -12 VDC Blue

Signal name

VDC/SE

DC/SE

18-AWG Wire Color

Orange +3.3

Yellow/White +12 VD

Signal name

VDC/SE

DC/SE

18-AWG Wire Color

Orange

Yellow/White

15 COM Black COM Black 16 PS_ON Green PS_ON Green 17 COM Black COM Black 18 COM Black COM Black 19 COM Black COM Black 20 N/C N/A N/C N/A 21 +5 VDC/SE Red +5 VDC/SE Red 22 +5 VDC Red +5 VDC Red 23 +5 VDC Red +5 VDC Red 24 COM Black COM Black

DC Power Connector P2

1-KW Power Supply 750-KW Power Supply

Pin Number

1 +12 VC DC Blue/White +12 VC DC Blue/White 2 +12 VC DC Blue/White +12 VC DC Blue/White 3 COM Black COM Black 4 COM Black COM Black 5 +12 VA

6 +12 VA DC Yellow +12 VA DC Yellow 7 COM Black COM Black 8 COM Black COM Black 9 +12 VB

10 +12 VB DC White +12 VB DC White 11 +12 VC

12 COM Black COM Black 13 COM Black COM Black

Signal name

DC/SE

18-AWG Wire Color

Yellow +12 VA

White +12 VB

Blue/White +12 VC

Signal name

DC/SE

18-AWG Wire Color

Yellow

White

Blue/White

14 COM Black COM Black 15 +12 VA DC Yellow +12 VA DC Yellow 16 COM Black COM Black 17 COM Black COM Black 18 COM Black COM Black 19 +12 VB DC White +12 VB DC White 20 NC N/A NC N/A

DC Power Connector P3 (Graphics Card)

1-KW Power Supply 750-KW Power Supply

Pin Number

Signal name

18-AWG Wire Color

Signal name

18-AWG Wire Color

1 +12 VE

DC/SE 2 +12 VE DC Blue/Yellow +12 VB DC White 3 +12 VE DC Blue/Yellow +12 VB DC White 4 COM Black COM Black 5 COM Black COM Black 6 COM Black COM Black

Blue/Yellow +12 VB DC White

DC Power Connector P4 (Graphics Card)

1-KW Power Supply 750-KW Power Supply

Pin Number

1 +12 VE DC Blue/Yellow +12 VC DC Blue/White 2 +12 VE DC Blue/Yellow +12 VC DC Blue/White 3 +12 VE DC Blue/Yellow +12 VC DC Blue/White 4 COM Black COM Black 5 COM Black COM Black 6 COM Black COM Black

NOTE: The P3 and P4 connectors are intended for use with the PCI Express graphics cards whose power requirements

exceed 75 watts.

Signal name

18-AWG Wire Color

Signal name

18-AWG Wire Color

DC Power Connector P5 (FD1)

1-KW Power Supply 750-KW Power Supply

Pin Number

1 +5 VDC Red +5 VDC Red

Signal name

22-AWG Wire Color

Signal name

22-AWG Wire Color

2 COM Black COM Black

3 COM Black COM Black 4 +12 VE DC Blue/Yellow +12 VB DC White

DC Power Connector P6 and P7 (BAY1 and Bay2)

1-KW Power Supply 750-KW Power Supply

Pin Number

1 +12 VE DC Blue/Yellow +12 VB DC White 2 COM Black COM Black 3 COM Black COM Black 4 +5 VDC Red +5 VDC Red

Signal name

18-AWG Wire Color

Signal name

18-AWG Wire Color

DC Power Connectors P8 and P9 (HDD0 and HDD1)

1-KW Power Supply 750-KW Power Supply

Pin Number

Signal name

18-AWG Wire Color

Signal name

18-AWG Wire Color

1 +3.3 VDC Orange +3.3 VDC Orange 2 COM Black COM Black 3 +5 VDC Red +5 VDC Red 4 COM Black COM Black 5 +12 VE DC Blue/Yellow +12 VB DC White

DC Power Connectors P10-P13 (HDD2 and HDD5)

1-KW Power Supply 750-KW Power Supply

Pin Number

1 +3.3 VDC Orange +3.3 VDC Orange 2 COM Black COM Black 3 +5 VDC Red +5 VDC Red 4 COM Black COM Black 5 +12 VE DC Blue/Yellow +12 VC DC Blue/White

Signal name

18-AWG Wire Color

Signal name

18-AWG Wire Color

DC Power Connectors P14 (Peripheral)

1-KW Power Supply 750-KW Power Supply

Pin Number

Signal name

18-AWG Wire Color

Signal name

18-AWG Wire Color

1 +12 VB DC White +12 VA DC Yellow 2 COM Black COM Black 3 COM Black COM Black 4 +3.3 VDC Orange +3.3 VDC Orange 5 +5 VDC Red +5 VDC Red 6 +12 VC DC Blue/White +12 VD DC Yellow/White

DC Power Connector P15 (Graphics Card – 1-KW PSU Only)

Pin Number Signal Name 18-AWG Wire Color

1 +12 VB DC White 2 +12 VB DC White 3 +12 VB DC White 4 COM Black 5 COM Black

6 COM Black

DC Power Connector P16 (Graphics Card – 1-KW PSU Only)

Pin Number Signal Name 18-AWG Wire Color

1 +12 VC DC Blue/White 2 +12 VC DC Blue/White 3 +12 VC DC Blue/White 4 COM Black 5 COM Black 6 COM Black

NOTE: The P15 and P16 connectors are intended for use with the PCI Express graphics cards whose power

requirements exceed 75 watts.

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lift, move, or tilt the computer and always lift correctly to avoid injury; avoid bending over while lifting.

Removing and Installing Parts

Dell™ XPS™ 710 H2C Edition Service Manual

Before You Begin Removing the Computer Cover Memory Cards Drives Hard Drive Drive Panel Floppy Drive Media Card Reader CD/DVD Drive Liquid Cooling Assembly Processor Battery Removing the Computer Stand Replacing the Computer Cover

Before You Begin

Recommended Tools

The procedures in this document may require one or more of the following tools:

Small flat-blade screwdriver Phillips screwdriver Flash BIOS update (see the Dell support website at support.dell.com)

Preparing to Work Inside Your Computer

Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

CAUTION: To reduce the risk of fire, electric shock, or injury, do not overload an electrical outlet, power

CAUTION: Your computer is heavy and can be difficult to maneuver. Seek assistance before attempting to