Trademarks used in this text: Dell™, the DELL logo, and XPS™ are trademarks of Dell Inc.
2013 - 10 Rev. A00
Contents
Before Working Inside Your Computer 7
Before You Begin 7
Recommended Tools 7
Safety Instructions 8
After Working Inside Your Computer 9
Removing the Base-Cover Assembly 10
Procedure 10
Replacing the Base-Cover Assembly 12
Procedure 12
Removing the System Badge 13
Prerequisites 13
Procedure 13
Replacing the System Badge 15
Procedure 15
Postrequisites 15
Removing the Battery 16
Prerequisites 16
Procedure 16
Replacing the Battery 17
Procedure 17
Postrequisites 17
Removing the NFC card 18
Prerequisites 18
Procedure 18
Replacing the NFC card 19
Procedure 19
Postrequisites 19
Contents | 3
Removing the Hard Drive 20
Prerequisites 20
Procedure 21
Replacing the Hard Drive 23
Procedure 23
Postrequisites 23
Removing the Speakers 24
Prerequisites 24
Procedure 24
Replacing the Speakers 25
Procedure 25
Postrequisites 25
Removing the Wireless Card 26
Prerequisites 26
Procedure 26
Replacing the Wireless Card 27
Procedure 27
Postrequisites 27
Removing the Coin-Cell Battery 28
Prerequisites 28
Replacing the Coin-Cell Battery 29
Procedure 29
Postrequisites 29
Removing the mSATA Card 30
Prerequisites 30
Procedure 30
Replacing the mSATA Card 32
Procedure 32
Postrequisites 32
4 | Contents
Removing the Fans 33
Prerequisites 33
Procedure 33
Replacing the Fans 34
Procedure 34
Postrequisites 34
Removing the Thermal-Cooling Assembly 35
Prerequisites 35
Procedure 35
Replacing the Thermal-Cooling Assembly 36
Procedure 36
Postrequisites 36
Removing the Power-Adapter Port 37
Prerequisites 37
Procedure 37
Replacing the Power-Adapter Port 38
Procedure 38
Postrequisites 38
Removing the I/O Board 39
Prerequisites 39
Procedure 39
Replacing the I/O Board 41
Procedure 41
Postrequisites 41
Removing the Memory Module(s) 42
Prerequisites 42
Procedure 42
Replacing the Memory Module(s) 43
Procedure 43
Postrequisites 43
Contents | 5
Removing the System Board 44
Prerequisites 44
Procedure 45
Replacing the System Board 48
Procedure 48
Postrequisites 48
Entering the Service Tag in the BIOS 49
Removing the Keyboard 50
Prerequisites 50
Procedure 50
Replacing the Keyboard 53
Procedure 53
Postrequisites. 53
Removing the Display Assembly 54
Prerequisites 54
Procedure 55
Replacing the Display Assembly 58
Procedure 58
Postrequisites 58
Removing the Palm-Rest Assembly 59
Prerequisites 59
Procedure 60
Replacing the Palm-Rest Assembly 62
Procedure 62
Postrequisites 62
Flashing the BIOS 63
6 | Contents
Before Working Inside Your Computer
Before You Begin
CAUTION: To avoid data loss, save and close all open files and exit all open
programs before turning off your computer.
1Save and close all open files and exit all open programs.
2Move your mouse pointer to the upper-right or lower-right corner of the screen to
open the Charms sidebar and then click Settings→ Power→ Shut down.
NOTE: If you are using a different operating system, see the documentation of
your operating system for shut-down instructions.
3After the computer shuts down, disconnect it from the electrical outlet.
4Disconnect all cables — such as power and USB cables — from your computer.
5Disconnect all peripherals connected to your computer.
Recommended Tools
The procedures in this document require the following tools:
•Phillips screwdriver
•Plastic scribe
Before Working Inside Your Computer | 7
Safety Instructions
Use the following safety guidelines to protect your computer from potential damage and
ensure your personal safety.
WARNING: Before working inside your computer, read the safety
information that shipped with your computer. For more safety best practices,
see the Regulatory Compliance home page at dell.com/regulatory_compliance.
WARNING: Disconnect all power sources before opening the computer
cover or panels. After you finish working inside the computer, replace all covers,
panels, and screws before connecting to the power source.
CAUTION: Only a certified service technician is authorized to remove the
computer cover and access any of the components inside the computer. See the
safety instructions for complete information about safety precautions, working
inside your computer, and protecting against electrostatic discharge.
CAUTION: To avoid damaging the computer, make sure that the work surface is
flat and clean.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab,
not on the cable itself. Some cables have connectors with locking tabs or
thumb-screws that you must disengage before disconnecting the cable.
disconnecting cables, keep them evenly aligned to avoid bending any
When
connector pins. When connecting cables, make sure that the ports and
connectors are correctly oriented and aligned.
CAUTION: To avoid damaging the components and cards, handle them by
their edges and avoid touching pins and contacts.
CAUTION: Before touching anything inside your computer, ground yourself
by touching an unpainted metal surface, such as the metal at the back of the
computer. While you work, periodically touch an unpainted metal surface to
dissipate static electricity, which could harm internal components.
CAUTION: Press and eject any installed card from the media-card reader.
8 | Before Working Inside Your Computer
After Working Inside Your Computer
CAUTION: Leaving stray or loose screws inside your computer may severely
damage your computer.
1Replace all screws and make sure that no stray screws remain inside your
computer.
2Connect any cables, peripherals, and other parts you removed before working on
your computer.
3Connect your computer to the electrical outlet.
4Turn on your computer.
After Working Inside Your Computer | 9
Removing the Base-Cover Assembly
1
2
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Procedure
1Close the display, and turn the computer over.
2Turn the system badge over and place it on the base-cover assembly.
"Before Working Inside
1system badge2base-cover assembly
10 | Removing the Base-Cover Assembly
3Remove the screws that secure the base-cover assembly to the palm-rest
1
1
2
3
assembly.
1screws (12)
4Using a plastic scribe, pry the base-cover assembly out of the palm-rest assembly.
1plastic scribe2base-cover assembly
3palm-rest assembly
Removing the Base-Cover Assembly | 11
Replacing the Base-Cover Assembly
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Procedure
1Place the base-cover assembly on the palm-rest assembly and snap it into place.
2Replace the screws that secure the base cover to the palm-rest assembly.
3Turn the system badge over and snap it in place.
4Turn the computer over, open the display, and turn on the computer.
"Before Working Inside
12 | Replacing the Base-Cover Assembly
Removing the System Badge
1
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9. For additional
safety best practices information, see the Regulatory Compliance Homepage at
dell.com/regulatory_compliance.
Prerequisites
Remove the base-cover assembly. See "Removing the Base-Cover Assembly" on
page 10.
Procedure
1Peel the Mylars that secure the system badge to the base-cover assembly.
"Before Working Inside
1Mylar (2)
2Turn the base-cover assembly over.
Removing the System Badge | 13
3Release the tab on the system badge from the slot on the base-cover assembly.
1
4Lift the system badge off the base-cover assembly.
1system badge
14 | Removing the System Badge
Replacing the System Badge
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9. For additional
safety best practices information, see the Regulatory Compliance Homepage at
dell.com/regulatory_compliance.
Procedure
1Slide the tab on the system badge into the slot on the base-cover assembly
and snap the system badge into place.
2Turn the base-cover assembly over.
3Adhere the Mylars that secure the system badge to the base-cover assembly.
Postrequisites
Replace the base-cover assembly. See "Replacing the Base-Cover Assembly" on page 12.
"Before Working Inside
Replacing the System Badge | 15
Removing the Battery
1
2
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Prerequisites
Remove the base-cover assembly. See "Removing the Base-Cover Assembly" on
page 10.
Procedure
1Remove the screws that secure the battery to the palm-rest assembly.
2Disconnect the battery cable from the system board.
3Lift the battery off the palm-rest assembly.
"Before Working Inside
1battery cable2screws (4)
4Turn the computer over, open the display, and press the power button for about
five seconds to ground the system board.
16 | Removing the Battery
Replacing the Battery
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Procedure
1Align the screw holes on the battery with the screw holes on the palm-rest assembly.
2Replace the screws that secure the battery to the palm-rest assembly.
3Connect the battery cable to the system board.
Postrequisites
Replace the base-cover assembly. See "Replacing the Base-Cover Assembly" on page 12.
"Before Working Inside
Replacing the Battery | 17
Removing the NFC card
1
2
4
3
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9. For additional
safety best practices information, see the Regulatory Compliance Homepage at
dell.com/regulatory_compliance.
Prerequisites
1Remove the base-cover assembly. See "Removing the Base-Cover Assembly" on
page 10.
2Remove the battery. See "Removing the Battery" on page 16.
Procedure
1Peel off the adhesive foams from the NFC card and the NFC cable.
2Lift the connector latches and disconnect the NFC cable and the antenna cable
from the NFC card.
3Using a plastic scribe, pry out the NFC card from the palm-rest assembly.
"Before Working Inside
1adhesive foams (2)2NFC card
3antenna cable4NFC cable
18 | Removing the NFC card
Replacing the NFC card
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9. For additional
safety best practices information, see the Regulatory Compliance Homepage at
dell.com/regulatory_compliance.
Procedure
1Use the alignment posts on the palm-rest assembly to place the NFC card on the
palm-rest assembly.
2Slide the NFC and antenna cables in the respective connectors on the NFC card
and press down on the connector latches to secure the cables.
3Adhere the adhesive foams to the NFC card and NFC cable.
Postrequisites
1Replace the battery. See "Replacing the Battery" on page 17.
2Replace the base-cover assembly. See "Replacing the Base-Cover Assembly" on
page 12.
"Before Working Inside
Replacing the NFC card | 19
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