Dell XPS 14, L401X Troubleshooting

NVIDIA 3D TV: Frequently Asked Questions

1 How can I find out if my 3D Television is supported?

Go to the NVIDIA 3D TV web page at www.nvidia.com/3dtv. Check the system requirements section to see
a list of supported 3D TVs. If your 3D TV is not listed, contact NVIDIA support at www.nvidia.com/support.

2 Why is the 3D effect available only in full-screen mode but not in window mode?

The current NVIDIA driver is designed to support features such as 3D video streaming only in full-screen
mode. Support for 3D effects in window mode will be made available by NVIDIA as a free update in future
driver releases.

3 Why do I see a black/white screen when I connect or disconnect the HDMI display while playing a game

or watching a Blu-ray movie?

This issue maybe application-specific and may occur when applications are moved from the computer to
an external display and vice versa. This does not indicate a problem with your computer or the application.

To resolve this issue, close the application and open it again in the desired display. Also ensure that the
latest updates have been installed for the application. For more information, see knowledge base article
2757 at www.nvidia.com.

4 Do I need to follow a sequence for installing the Intel and NVIDIA graphic drivers?

No. You can install the Intel and NVIDIA graphic drivers in any sequence.

September 2010

5 Why does my computer not display an image when I uninstall the Intel graphics driver?

This issue occurs because the display on your computer uses the Intel graphics driver. It is recommended
that you do not uninstall the Intel graphics driver.

To resolve the issue, either restart your computer or connect your computer to an external display through
the HDMI connector. For more information, see knowledge base article 2758 at www.nvidia.com.

6 Why is the graphic performance lower in 3D mode compared to 2D mode?

Graphic frame rate in 3D mode is known to be reduced. If you are experiencing low frame rates while
playing games, try reducing the screen resolution or game setting.

7 Why do I see the Windows logo on my computer screen even after Windows has loaded?

This issue may occur on restarting your computer if you have disabled the Intel graphics adapter.
To workaround this issue, enable the Intel graphics adapter on your computer. For more information,
see knoweldge base article 2759 at www.nvidia.com.

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NVIDIA 3D TV : questions fréquemment posées

1 Comment savoir si ma télévision 3D est prise en charge ou non ?

Rendez-vous sur la page Web NVIDIA 3D TV à www.nvidia.com/3dtv. Consultez la section des requis
système pour obtenir une liste des TV 3D prises en charge. Si votre TV 3D n'est pas dans la liste, contactez
l'assistance NVIDIA à www.nvidia.com/support.

2 Pourquoi l'effet 3D est-il uniquement disponible en mode plein écran ?

Le pilote NVIDIA est conçu pour prendre en charge des fonctions telles que le flux vidéo 3D en mode plein
écran uniquement. La prise en charge des effets 3D en mode fenêtré sera disponible en tant que mise
à jour gratuite dans une version de pilote ultérieure.

3 Pourquoi vois-je un écran blanc ou noir lorsque je connecte ou déconnecte l'affichage HDMI quand je

joue ou regarde un film Blu-ray ?

Ce problème peut être lié à une application spécifiquement et peut se présenter lorsque l'application est
déplacée depuis l'ordinateur vers un écran externe et vice-versa. Ceci n'est pas dû à une défaillance de
l'ordinateur ou de l'application.

Pour régler ce problème, fermez l'application et ouvrez-la à nouveau dans l'affichage désiré. De la même
manière, assurez-vous que l'application concernée est mise à jour. Pour de plus amples informations,
consultez l'article 2757 de la base de connaissances à www.nvidia.com.

4 Dois-je installer les pilotes graphiques NVIDIA et Intel dans un ordre particulier ?

Non. Vous pouvez les installer dans l'ordre qui vous convient.

Septembre 2010