Dell XP474 User Manual

Dell Precision™ M4300

Quick Reference Guide

Model PP04X

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the Glossary in your online

If you purchased a Dell™ n Series computer, any references in this document to Microsoft

User’s Guide

Windows®

operating systems are not applicable.

NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not

be available in certain countries.

____________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Dell Precision, Wi-Fi Catcher, and ExpressCharge are trademarks of Dell Inc.; Intel is a

registered trademark of Intel Corporation; Windows Vista is a trademark and Microsoft and Windows are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model PP04X

April 2007 P/N XP474 Rev. A00

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Setting Up Your Computer

About Your Computer

Front View Left View Right View Back View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Bottom View

Using a Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Battery Performance Checking the Battery Charge

Conserving Battery Power

Power Management Modes

Standby Mode Hibernate Mode

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

. . . . . . . . . . . . . . . . . . . . . . . . 13

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

. . . . . . . . . . . . . . . . . . . . . . . . . . . 14

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Configuring Power Management Settings

Charging the Battery

Replacing the Battery Storing a Battery

Troubleshooting

Lockups and Software Problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

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Dell Diagnostics

When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics From the Drivers and Utilities Media Dell Diagnostics Main Menu

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

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. . . . . . . . . . . . 20

. . . . 20

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Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Contents 3

4 Contents

Finding Information

NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may

not be available in certain countries.

NOTE: Additional information may ship with your computer.

What Are You Looking For? Find It Here

• A diagnostic program for my computer

• Drivers for my computer

• My device documentation

• Notebook System Software (NSS)

Drivers and Utilities Media

NOTE: The Drivers and Utilities media may be optional and

may not ship with your computer.

Documentation and drivers are already installed on your computer. You can use the media to reinstall drivers (see "Reinstalling Drivers and Utilities" in your online User’s Guide) or to run the Dell Diagnostics (see "Dell Diagnostics" on page 19).

Readme files may be included on your media to provide lastminute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users.

• Warranty information

• Terms and Conditions (U.S. only)

• Safety instructions

• Regulatory information

• Ergonomics information

• End User License Agreement

• How to remove and replace parts

• Specifications

• How to configure system settings

• How to troubleshoot and solve problems

NOTE: Drivers and documentation updates can be found at

support.dell.com.

Dell™ Product Information Guide

Dell™ Precision™ User’s Guide

Microsoft Windows Help and Support Center

Click

Start

or the Windows Vista™ start button,

Help and Support→ Dell User and System Guides→ System Guides

Click the

User’s Guide

for your computer.

Quick Reference Guide 5

→

What Are You Looking For? Find It Here

• Service Tag and Express Service Code

• Microsoft Windows License Label

Service Tag and Microsoft® Windows® License

These labels are located on your computer.

• Use the Service Tag to identify your computer when you use

support.dell.com

contact support.

• Enter the Express Service Code to direct your call when contacting support.

NOTE: The Microsoft Windows License label has been

redesigned with a hole, or "security portal," as an increased security measure.

• Solutions — Troubleshooting hints and tips, articles from technicians, online courses, and frequently asked questions

• Community — Online discussion with other Dell customers

• Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system

• Customer Care — Contact information, service call and order status, warranty, and repair information

• Service and support — Service call status and support history, service contract, online discussions with technical support

• Reference — Computer documentation, details on my computer configuration, product specifications, and white papers

• Downloads — Certified drivers, patches, and software updates

• Notebook System Software (NSS) — If you reinstall the operating system for your computer, you should also reinstall the NSS utility. NSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy drives, Intel

processors, optical drives, and USB devices. NSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.

Dell Support Website — support.dell.com

NOTE: Select your region or business segment to view the

appropriate support site.

To download Notebook System Software:

Go to

support.dell.com

segment, and enter your Service Tag.

Select

Click your operating system and search for the keyword

Notebook System Software

NOTE: The support.dell.com user interface may vary

depending on your selections.

, select your region or business

Drivers & Downloads

and click Go.

6 Quick Reference Guide

What Are You Looking For? Find It Here

• Software upgrades and troubleshooting hints — Frequently asked questions, hot topics, and general health of your computing environment

Dell Support Utility

The Dell Support Utility is an automated upgrade and notification system installed on your computer. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information. Access the Dell Support Utility from the

icon in the taskbar. For more information, see "Dell Support Utility" in your

• How to use Windows

• How to work with programs and files

• How to personalize my desktop

Windows Help and Support Center

Click

Start or

Type a word or phrase that describes your problem and click the arrow icon.

Click the topic that describes your problem.

Follow the instructions on the screen.

• Information on network activity, the Power Management Wizard, hotkeys, and other items controlled by Dell QuickSet.

Dell QuickSet Help

To view

Dell QuickSet Help, right-click the QuickSet icon

in the Microsoft

For more information on Dell QuickSet, see "Dell™ QuickSet" in your online User’s Guide.

• How to reinstall my operating system

Operating System Media

NOTE: The Operating System media may be optional and may

not ship with your computer.

The operating system is already installed on your computer. To reinstall your operating system, use the Operating System media. See "Restoring Your Operating System" in your online User’s Guide.

NOTE: The color of your CD or DVD varies based on the

operating system you ordered.

User’s Guide

Windows® taskbar.

→

Help and Support

After you reinstall your operating system, use the optional Drivers and Utilities media to reinstall drivers for the devices that came with your computer.

Your operating system product key label is located on your computer.

Quick Reference Guide 7

Setting Up Your Computer

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

Unpack the accessories box.

Set aside the contents of the accessories box, which you will need to complete the setup of your computer.

The accessories box also contains user documentation and any software or additional hardware (such as PC Cards, drives, or batteries) that you have ordered.

Connect the AC adapter to the AC adapter connector on the computer and to the electrical outlet.

Open the computer display and press the power button to turn on the computer (see "Front View" on page 9).

NOTE: It is recommended that you turn on and shut down your computer at least once before you install any cards

or connect the computer to a docking device or other external device, such as a printer.

8 Quick Reference Guide

About Your Computer

Front View

display latch

omni-directional microphone

keyboard

touch pad/track stick buttons

volume control buttons

display

device status lights

touch pad

track stick

mute button

power button

speakers (2)

fingerprint reader (optional)

keyboard status lights

ambient light sensor

Quick Reference Guide 9

Left View

1 2 3 4 65 7 8 9

security cable slot

audio connectors

Wi-Fi Catcher™ light

air vents

ExpressCard slot

PC Card slot

IEEE 1394 connector

wireless switch

smart card slot

Right View

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your

computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.

media bay

USB connectors (2)

10 Quick Reference Guide

Back View

1 2 63 4 75 8

network connector (RJ-45)

modem connector (RJ-11)

AC adapter connector

S-video TV-out connector

serial connector

air vents

powered USB connector

video connector

Bottom View

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your

computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.

battery-bay latch release

docking-device connector

battery

fan air vents

memory module cover

hard drive

Quick Reference Guide 11

Using a Battery

Battery Performance

NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate

paper warranty document that shipped with your computer.

For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main battery installed at all times. One battery is supplied as standard equipment in the battery bay.

NOTE: Because the battery may not be fully charged, use the AC adapter to connect your new computer to an

electrical outlet the first time you use the computer. For best results, operate the computer with the AC adapter until the battery is fully charged. To view battery charge status, access the Control Panel→ Power Options, and then click the Power Meter tab.

NOTE: Battery operating time (the time the battery can hold a charge) decreases over time. Depending on how

often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer.

Battery operating time varies depending on operating conditions. You can install an optional second battery in the media bay to significantly increase operating time.

Operating time is significantly reduced when you perform operations including, but not limited to, the following:

• Using optical drives

• Using wireless communications devices, PC Cards, ExpressCards, media memory cards, or USB devices

• Using high-brightness display settings, 3D screen savers, or other power-intensive programs such as 3D games

• Running the computer in maximum performance mode (see "Configuring Power Management Settings" on page 16)

NOTE: It is recommended that you connect your computer to an electrical outlet when writing to a CD or DVD.

You can check the battery charge before you insert the battery into the computer (see "Checking the Battery Charge" on page 13). You can also set power management options to alert you when the battery charge is low (see "Configuring Power Management Settings" on page 16).

CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only

with a compatible battery purchased from Dell. The lithium ion battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a charge, call

your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery. See "Battery Disposal" in the Product Information Guide.

CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate,

disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or equipment damage.

12 Quick Reference Guide

Checking the Battery Charge

The Dell QuickSet Battery Meter, the Microsoft Windows Power Meter window and icon, the battery charge gauge and health gauge, and the low-battery warning provide information on the battery charge.

Dell™ QuickSet Battery Meter

If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter. The Battery Meter displays status, battery health, charge level, and charge completion time for the battery in your computer.

For more information about QuickSet, click the QuickSet icon in the Microsoft and click Help.

Microsoft® Windows® Power Meter

The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, double-click the icon on the taskbar.

If the computer is connected to an electrical outlet, a icon appears.

Charge Gauge

By either pressing once or pressing and holding the status button on the charge gauge on the battery, you can check:

• Battery charge (check by pressing and

• Battery health (check by pressing and

releasing

holding

the status button)

The battery operating time is largely determined by the number of times it is charged. After hundreds of charge and discharge cycles, batteries lose some charge capacity—or battery health. That is, a battery can show a status of "charged" but maintain a reduced charge capacity (health).

Windows® taskbar,

Check the Battery Charge

To check the battery charge, press and release the status button on the battery charge gauge to illuminate the charge-level lights. Each light represents approximately 20 percent of the total battery charge. For example, if the battery has 80 percent of its charge remaining, four of the lights are on. If no lights appear, the battery has no charge.

Check the Battery Health

NOTE: You can check battery health in one of two ways: by using the charge gauge on the battery as described

below and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the QuickSet icon in the Microsoft

Windows® taskbar, and click Help.

Quick Reference Guide 13

To check the battery health using the charge gauge, press and hold the status button on the battery charge gauge for at least 3 seconds. If no lights appear, the battery is in good condition, and more than 80 percent of its original charge capacity remains. Each light represents incremental degradation. If five lights appear, less than 60 percent of the charge capacity remains, and you should consider replacing the battery. See "Specifications" in your online User’s Guide for more information about the battery operating time.

Low-Battery Warning

NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning. Then connect

the computer to an electrical outlet. If the battery runs completely out of power, hibernate mode begins automatically.

By default, a pop-up window warns you when the battery charge is approximately 90 percent depleted. You can change the settings for the battery alarms in QuickSet or the Power Options Properties window. See "Configuring Power Management Settings" on page 16 for information about accessing QuickSet or the Power Options Properties window.

Conserving Battery Power

Perform the following actions to conserve battery power:

• Connect the computer to an electrical outlet when possible because battery life is largely determined by the number of times the battery is used and recharged.

• Place the computer in standby mode or hibernate mode when you leave the computer unattended for long periods of time (see "Power Management Modes" on page 14).

• Use the Power Management Wizard options can also be set to change when you press the power button, close the display, or press <Fn><Esc>.

to select options to optimize your computer’s power usage. These

NOTE: See "Power Management Modes" on page 14 for more information on conserving battery power.

Power Management Modes

Standby Mode

Standby mode conserves power by turning off the display and the hard drive after a predetermined period of inactivity (a time-out). When the computer exits standby mode, it returns to the same operating state it was in before entering standby mode.

NOTICE: If your computer loses AC and battery power while in standby mode, it may lose data.

To enter standby mode:

• Click

14 Quick Reference Guide

Start or

→

Shut Down→

Stand by

• Depending on how you set the power management options in the

Power Options Properties

window

or the QuickSet Power Management Wizard, use one of the following methods:

– Press the power button.

– Close the display.

– Press <Fn><Esc>.

To exit standby mode, press the power button or open the display depending on how you set the power management options. You cannot make the computer exit standby mode by pressing a key or touching the touch pad or track stick.

Hibernate Mode

Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then completely turning off the computer. When the computer exits hibernate mode, it returns to the same operating state it was in before entering hibernate mode.

NOTICE: You cannot remove devices or undock your computer while your computer is in hibernate mode.

Your computer enters hibernate mode if the battery charge level becomes critically low.

To manually enter hibernate mode:

• Click

Start or

→ Turn off computer

, press and hold <Shift>, and then click

Hibernate

• Depending on how you set the power management options in the

Power Options Properties

window or the QuickSet Power Management Wizard, use one of the following methods to enter hibernate mode:

– Press the power button.

– Close the display.

– Press <Fn><Esc>.

NOTE: Some PC Cards or ExpressCards may not operate correctly after the computer exits hibernate mode.

Remove and reinsert the card (see "Installing a PC Card or Express Card" in your online User’s Guide), or simply restart (reboot) your computer.

To exit hibernate mode, press the power button. The computer may take a short time to exit hibernate mode. You cannot make the computer exit hibernate mode by pressing a key or touching the touch pad or track stick. For more information on hibernate mode, see the documentation that came with your operating system.

Quick Reference Guide 15

Configuring Power Management Settings

You can use the QuickSet Power Management Wizard or Windows Power Options Properties to configure the power management settings on your computer.

• To access the QuickSet Power Management Wizard, double-click the

Microsoft

Power Management Wizard.

• To access the

and Maintenance

window, click the question mark icon on the title bar and then click on the area where you need information.

Windows® taskbar

Power Options Properties

→ Power Options

. For more information about QuickSet, click the

window, click

. For information on any field in the

Start or

QuickSet icon in the

Help

→ Control Panel→

Power Options Properties

button in the

Performance

Charging the Battery

NOTE: With Dell™ ExpressCharge™, when the computer is turned off, the AC adapter charges a completely

discharged battery to 80 percent in about 1 hour and to 100 percent in approximately 2 hours. Charge time is longer with the computer turned on. You can leave the battery in the computer for as long as you like. The battery’s internal circuitry prevents the battery from overcharging.

When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet, the computer checks the battery charge and temperature. If necessary, the AC adapter then charges the battery and maintains the battery charge.

If the battery is hot from being used in your computer or being in a hot environment, the battery may not charge when you connect the computer to an electrical outlet.

The battery is too hot to start charging if the light flashes alternately green and orange. Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature. Then connect the computer to an electrical outlet to continue charging the battery.

For more information about resolving problems with a battery, see "Power Problems" in your online User’s Guide.

Replacing the Battery

CAUTION: Before performing these procedures, turn off the computer, disconnect the AC adapter from the

electrical outlet and the computer, disconnect the modem from the wall connector and computer, and remove any other external cables from the computer.

CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only

with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.

NOTICE: You must remove all external cables from the computer to avoid possible connector damage.

For information about replacing the second battery, which is located in the media bay, see "Using Multimedia" in your online User’s Guide.

16 Quick Reference Guide

To remove the battery:

If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.

Ensure that the computer is turned off.

Slide the battery-bay latch release on the bottom of the computer until the release clicks.

Using the tab on the battery, lift the battery out of the computer.

1 battery tab 2 battery 3 battery-bay latch release

To replace the battery, place the battery in the bay and press down until the battery-bay latch release clicks.

Storing a Battery

Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully before you use it (see "Charging the Battery" on page 16).

Quick Reference Guide 17

Troubleshooting

Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

The computer does not start up

ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET.

The computer stops responding

NOTICE: You might lose data if you are unable to perform an operating system shutdown.

URN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your

mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

A program stops responding or crashes repeatedly

NOTE: Software usually includes installation instructions in its documentation or on a floppy disk, CD, or DVD.

ND THE PROGRAM —

Press <Ctrl><Shift><Esc> simultaneously.

Click

Task Manager

Click

Applications

Click the program that is no longer responding.

Click

End Task

CHECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program.

A program is designed for an earlier Microsoft® Windows® operating system

RUN THE PROGRAM COMPATIBILITY WIZARD — The Program Compatibility Wizard configures a program so it runs in an environment similar to non-Windows XP operating system environments.

Click

Start→

Follow the instructions on the screen.

A solid blue screen appears

TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

All Programs→ Accessories→ Program Compatibility Wizard→ Next

18 Quick Reference Guide

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, run the Dell Diagnostics before you contact Dell for technical assistance.

It is recommended that you print these procedures before you begin.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

NOTE: The Drivers and Utilities media is optional and may not ship with your computer.

Enter the system setup program, review your computer’s configuration information, and ensure that the device you want to test displays in the system setup program and is active.

Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media.

Quick Reference Guide 19

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell (see "Contacting Dell" in your online User’s Guide

for details).

NOTE: If the computer is connected to a docking device (docked), undock it. See the documentation that came

with your docking device for instructions.

Ensure that the computer is connected to an electrical outlet that is known to be working properly.

Turn on (or restart) your computer.

Start the Dell Diagnostics in one of the following two ways:

• When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot

menu and press <Enter>.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the

Microsoft

Windows® desktop; then, shut down your computer and try again.

• Ensure that the computer is powered down completely. Press and hold the <Fn> key while

powering the computer on.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell

Diagnostics from the Drivers and Utilities media.

The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your system board, keyboard, display, memory, hard drive, etc.

• During the assessment, answer any questions that appear.

• If failures are detected during the Pre-boot System Assessment, write down the error code(s) and see "Contacting Dell" in your online

User’s Guide

If the Pre-boot System Assessment completes successfully, you will receive the message, "

Booting Dell Diagnostic Utility Partition. Press any key to

continue"

Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

Starting the Dell Diagnostics From the Drivers and Utilities Media

Insert the

Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

Drivers and Utilities

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the

Microsoft

Windows® desktop; then, shut down your computer and try again.

media.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots

according to the devices specified in the system setup program.

When the boot device list appears, highlight

20 Quick Reference Guide

CD/DVD/CD-RW

and press <Enter>.

Select the

Ty p e 1 to start the CD menu and press <Enter> to proceed.

Select

Boot from CD-ROM

option from the menu that appears and press <Enter>.

Run the 32 Bit Dell Diagnostics

from the numbered list. If multiple versions are listed, select

the version appropriate for your computer.

When the Dell Diagnostics

Main Menu

screen appears, select the test you want to run.

Dell Diagnostics Main Menu

After the Dell Diagnostics loads and the you want.

NOTE: It is recommended that you select Test System to run a complete test on your computer.

Option Function

Test Memory Run the stand-alone memory test Test System Run System Diagnostics Exit Exit the Diagnostics

After you have selected the

NOTE: It is recommended that you select Extended Test from the menu below to run a more thorough

check of devices in the computer.

Option Function

Express Test Performs a quick test of devices in the system. This typically can take

Extended Test Performs a thorough check of devices in the system. This typically can

Custom Test Use to test a specific device or customize the tests to be run. Symptom Tree This option allows you to select tests based on a symptom of the

Test System

10 to 20 minutes.

take an hour or more.

problem you are having. This option lists the most common symptoms.

Main Menu

screen appears, click the button for the option

option from the main menu, the following menu appears.

If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and contact Dell (see "Contacting Dell" in your online

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell,

technical support will ask for your Service Tag.

User’s Guide

Quick Reference Guide 21

If you run a test from the

Custom Test

Symptom Tree

option, click the applicable tab

described in the following table for more information.

Tab Function

Results Displays the results of the test and any error conditions encountered. Errors Displays error conditions encountered, error codes, and the

problem description.

Help Describes the test and may indicate requirements for running the test. Configuration Displays your hardware configuration for the selected device.

The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.

Parameters Allows you to customize the test by changing the test settings.

When the tests are complete, close the test screen to return to the Diagnostics and restart the computer, close the

Remove the Dell

Drivers and Utilities

media (if applicable).

Main Menu

screen.

Main Menu

screen. To exit the Dell

22 Quick Reference Guide

Index

battery

charge gauge, 13 charging, 16 checking the charge, 13 performance, 12 power meter, 13 removing, 16 storing, 17

CDs/DVDs

Drivers and Utilities, 5 operating system, 7

computer

crashes, 18 slow performance, 19 stops responding, 18

Dell Diagnostics, 19

Dell support site, 6

regulatory, 5 safety, 5 User’s Guide, 5 warranty, 5

Drivers and Utilities media, 5

Dell Diagnostics, 19

End User License

Agreement, 5

ergonomics information, 5

hardware

Dell Diagnostics, 19

Help and Support Center, 7

help file

Windows Help and Support

Center, 7

hibernate mode, 15

operating system

media, 7 reinstalling, 7

power

hibernate mode, 15 standby mode, 14

problems

blue screen, 18 computer crashes, 18 computer does not start up, 18 computer stops responding, 18 Dell Diagnostics, 19 lockups, 18 program crashes, 18 program stops responding, 18 programs and Windows

compatibility, 18

slow computer

performance, 19 software, 18-19 spyware, 19

diagnostics

Dell, 19

documentation

End User License

Agreement, 5 ergonomics, 5 online, 6 Product Information Guide, 5

labels

Microsoft Windows, 6 Service Tag, 6

Product Information Guide, 5

QuickSet Help, 7

Index 23

regulatory information, 5

safety instructions, 5

Service Tag, 6

software

problems, 18-19

spyware, 19

standby mode

about, 14

support website, 6

system views

back, 11 bottom, 11 front, 9 left side, 10 right side, 10

Help and Support Center, 7 hibernate mode, 15 Program Compatibility

Wizard, 18 reinstalling, 7 standby mode, 14

wizards

Program Compatibility

Wizard, 18

troubleshooting

Dell Diagnostics, 19 Help and Support Center, 7

User’s Guide, 5

warranty information, 5

Windows

24 Index

Dell Precision™ M4300

快速参考指南

型号 PP04X

www.dell.com | support.dell.com

注、注意和警告

注 : “注”表示可以帮助您更好地使用计算机的重要信息。

注意 : “注意”表示硬件的潜在损坏或数据丢失，并且告诉您如何避免此类问题。

警告 : “警告”表示可能导致财产损失、人身伤害或死亡的潜在危险。

缩写和缩写词

关于缩写和缩写词的完整列表，请参阅在线《用户指南》中的词汇表。如果您购买了

不适用。

注 : 一些功能或介质可能为可选项，并且可能不会随您的计算机提供。一些功能或介质对于您的计算机或在

某些国家或地区可能不适用。

Dell™ n

系列计算机，本说明文件中的任何有关

Microsoft® Windows®

操作系统的参考都将

____________________

未经 Dell Inc. 书面许可，严禁以任何方式进行复制。

本文件中使用的商标：Dell、 DELL 徽标、 Dell Precision、 Wi-Fi Catcher 和 ExpressCharge 是 Dell Inc. 的商标； Intel 是 Intel Corporation 的注册商标； Windows Vista 是 Microsoft Corporation 的商标，Microsoft 和 Windows 是 Microsoft Corporation 的注册商标。

本说明文件中述及的其它商标和商品名称是指拥有相应标记和名称的公司或其制造的产品。 Dell Inc. 对不属于自己的商标和商品名称不拥有任何所有权。

型号 PP04X

2007 年 4 月 P/N XP474 Rev. A00

查找信息 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

安装计算机

关于您的计算机

使用电池

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

正面视图左侧视图右侧视图背面视图底部视图

电池性能

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

检查电池电量

节省电池电量

电源管理模式

待机模式休眠模式

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

配置电源管理设置

为电池充电

故障排除

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

更换电池储存电池

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

锁定和软件问题

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Dell 诊断程序

何时使用 Dell 诊断程序从硬盘驱动器启动 “Dell 诊断程序” 从 Drivers and Utilities Media 启动 “Dell 诊断程序” Dell 诊断程序主菜单

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

. . . . . . . . . . . . . . . . . . . . . . . . . . 43

. . . . . . . . . . . . . . . . . . 43

. . . . . . . . . . 44

. . . . . . . . . . . . . . . . . . . . . . . . . . . 44

索引 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

目录 27

28 目录

查找信息

注 : 一些功能或介质可能为可选项，并且可能不会随您的计算机提供。一些功能或介质对于您的计算机

或在某些国家或地区可能不适用。

注 : 附加信息可能随计算机提供。

要查找的内容在此处查找

•

适用于我计算机的诊断程序

•

适用于我计算机的驱动程序

•

我设备的说明文件

•

笔记本电脑系统软件（

•

保修信息

•

条款和条件（仅限于美国）

•

安全说明

•

管制信息

•

人机工程学信息

•

最终用户许可协议

NSS

）

Drivers and Utilities Media

注 : Drivers and Utilities Media 可能为可选项，并且可能

不会随您的计算机提供。

您的计算机已经安装了说明文件及驱动程序。您可以使用该介质重新安装驱动程序（请参阅在线《用户指南》中的 “重新安装 Drivers and Utilities”）或运行 “Dell 诊断程序”（请参阅第 43 页上的 “Dell 诊断程序”）。

介质中可能包括自述文件，它们提供有关计算机技术更新的最新更新信息，或为技术人员或有经验的用户提供高级技术参考资料。

注 : 驱动程序和说明文件更新

可在 support.dell.com 获得。

Dell™ 《产品信息指南》

•

如何卸下和装回部件

•

规格

•

如何配置系统设置

•

如何排除故障并解决问题

Dell™ Precision™ 《用户指南》

Microsoft Windows 帮助和支持中心

单击 Start

and System Guides System Guides

单击您计算机的《用户指南》。

（开始）或 Windows Vista™ 开始按钮，

→ Help and Support

（系统指南）。

（帮助和支持）→ Dell

（Dell 用户和系统指南）→

User

快速参考指南 29

要查找的内容在此处查找

•

服务标签和快速服务代码

• Microsoft Windows

许可证标签

服务标签及 Microsoft® Windows® 许可证

这些标签位于您的计算机上。

•

当您使用

support.dell.com 或联

系技术支持部门时，请使用 “服务标签”标识您的计算机。

•

当联系支持部门时，请输入 “快速服务代码”来导向您的呼叫。

注 : 作为增强的安全保护措施，已使用一个孔（或称为

“安全保护入口”）重新设计 Microsoft Windows 许可证

标签。

•

解决方案文章、在线课程和常见问题

•

团体

•

升级级信息

•

客户服务中心购状态、担保和维修信息

•

服务和支持合同、与技术支持部门的在线讨论

•

参考详情、产品规格和白皮书

•

下载更新

•

笔记本电脑系统软件（重新安装了操作系统，则还应该重新安装用程序。为器、光盘驱动器和确操作您的检测您的计算机和操作系统，并安装适合于您配置的更新。

—

故障排除提示和技巧、技术人员的

—

与其它

Dell

客户进行在线讨论

—

组件如内存、硬盘驱动器和操作系统的升

—

联系人信息、服务电话和订

—

服务通话状态和支持历史、服务

—

计算机说明文件、有关计算机配置的

—

经过认证的驱动程序、增补软件和软件

NSS

为您的操作系统提供重要更新，并

Dell™ 3.5-英寸 USB

USB

Dell

计算机所必需的。该软件将自动

NSS）—

软盘驱动器、

设备提供支持。

如果您的计算机

NSS

Intel®

NSS

Dell 支持 Web 站点 — support.dell.com

注 : 选择您的区域或业务分段以查看相应的支持站点。

要下载笔记本电脑系统软件：

访问 support.dell.com

公

输入您的服务标签。

处理

是正

选择 Drivers & Downloads

Go（运行）。

单击

单击您的操作系统，搜索关键字 Notebook System

Software

注 : support.dell.com 用户界面随您的选择而不同。

，选择您的区域或业务分段，并

（驱动程序和下载），然后

（笔记本电脑系统软件）。

30 快速参考指南

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