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Installing Your Dell™Mobile Broadband Card
CAUTION:
Before performing any of the steps listed below, read and follow the safety instructions in the
Product Information Guide
NOTICE: The Dell Mobile Broadband and Subscriber Identity Module (SIM) Cards do not
support hot swap. Ensure that the computer is turned off prior to installing or removing the
devices.
that ships with your computer.
1
Mobile Broadband card slot locations vary by computer model. See your
computer
the card slot, move the antenna cables out of the way and insert the Mobile
Broadband card as shown.
User's Guide
for location and access instructions. After accessing
2
NOTICE: Electrical and
electronic devices are
sensitive to electrostatic
discharge (ESD). Exposure to
ESD can harm your device and
potentially cause it not to
function properly. Ensure that
you are properly grounded
before handling your Dell
Mobile Broadband Card.
NOTE: If your computer has a
card installed, remove it by
disconnecting the attached
cables and lifting it out of its
connector while pulling
outwards on the two card
stabilizers.
Connect the appropriate antenna cables to the Mobile Broadband card you are
installing. To do so, connect the white with gray striped cable to the connector
on the card marked by a white triangle. Connect the black with gray striped
cable to the connector on the card marked by a black triangle.
3
Install the SIM card. SIM card slot locations vary by computer model. See your
computer
User’s Guide
for location and access instructions.
www.dell.com/activate | support.dell.com
NOTICE: To avoid damage to
the SIM card from
electrostatic discharge, do not
touch the SIM card
connectors during installation
or removal.
4
Replace the communications door or the keyboard, and affix the regulatory label
that matches the color of the bottom of the computer in the space provided.
Turn on the computer. Insert the
Install software from the menu.
Dell Mobile Broadband Driver
CD and select
NOTICE: To ensure regulatory
compliance, it is a requirement
to attach the label to the
bottom of the computer.
NOTE: The label layout and
placement may not match as
shown.
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Activating Your Mobile Broadband Service
5
You must first activate your mobile broadband service before accessing the Internet.
If you activated your mobile broadband service when you purchased your new Dell computer, proceed to step 6.
OR
For online activation process, perform steps 6 through 9.
NOTE: When you
notification from your PC to Dell. This will let Dell know the serial number of your activated card (ICCID and IMEI) and
will be used only to let Dell know that your card has been activated. No other information will be sent. Dell will not
combine this information with any information that personally identifies you. Dell will treat the serial number
information in accordance with Dell’s Privacy Policy, which may be found at
www.dell.com/us/en/gen/misc/policy_000_policy.htm.
activate your paid subscription
, the Dell Mobile Broadband Card Utility will send an activation
OR
Call the Dell toll-free activation number: 1-800-228-6303
NOTE: Ensure that your portable computer, equipped with a Dell Mobile Broadband card, is turned on when calling the
activation number. During activation, you are asked to access information about your Dell Mobile Broadband card.
Once you receive your activation information, proceed to step 6.
NOTE: The following are needed for activation with AT&T®:
Consumer/Individual account
All following information should relate to the account holder.
• Full name (existing customers must provide the name as shown
on the AT&T bill)
• Account number (for existing customers only)
• User name, if different from the account
• Billing address (can not be a P.O. box)
• Address for primary place of use (can not be a P.O. box)
• Two contact phone numbers
• AT&T cell phone # (if exists)
• E-mail address
• Social Security Number
• Date of birth
• Driver’s license number, state issued, and expiration date
• International Mobile Euipment Identity (IMEI)*
• SIM serial number (ICCID)*
* The IMEI and ICCID numbers can be found by launching Dell Mobile Broadband Card Utility and clicking on File→ Device Properties.
Business/Company account
• Company Name (existing customers must provide the company
name as shown on the AT&T bill)
• Account number of existing customer (in lieu of Tax ID #, Years
in business, and Dun and Bradstreet number)
• Tax ID #
• Years in business
• Dun and Bradstreet number, if available
• User name
• Billing Address (can not be a P.O. box)
• E-mail address
• Address for primary place of use (can not be a P.O. box)
• Two contact phone numbers
• AT&T cell phone # (if exists)
• International Mobile Euipment Identity (IMEI)*
• SIM serial number (ICCID)*
6
Double-click the Dell Mobile Broadband Card Utility
to proceed.
NOTE: If you activated your mobile broadband service
when you purchased your new Dell computer or over
the phone, proceed to step 9 after launching the Dell
Mobile Broadband Card Utility.
NOTE: Your account registration on AT&T’s network
may take up to 72 hours after calling to activate
your service.
7
Click File→ Activation to continue with the online
activation of your mobile broadband service.
NOTE: Ensure that an active Internet connection is
available and that a SIM card is inserted in the device.
Click Continue to proceed.
8
Follow the online activation instructions to complete
service activation.
www.dell.com/activate | support.dell.com
9
The Connect button remains disabled until the AT&T
network signal is recognized (this may take up to
two minutes).
NOTE: If the Connect button remains disabled for
more than two minutes, account registration on the
AT&T network has not been completed or you may
not be in a AT&T coverage area. For more
information, call 1-800-228-6303.
Information in this document is subject to change without notice.
© 2007 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Dell
and the
DELL
AT&T
Dell Inc. disclaims any proprietary interest in the marks and names of others.
October 2007
logo are trademarks of Dell Inc.;
is a registered trademark of AT&T Knowledge Ventures.
When the Connect button is enabled, click
Connect to access the AT&T Broadband
Connect service.
Use your preferred browser to access the
Internet.
Printed in the U.S.A.