Dell WD19DCS User Manual
Dell Docking Station WD19DCS Dual Cable
User Guide
Reg ula tor y M ode l: K20 A
Reg ula tor y T ype : K 20A 001
Feb rua ry 202 1
Rev . A 00
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EM C, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Oth er
trademarks may be trademarks of their respective owners.
Contents
Chapter 1: Introduction................................................................................................................. 4
Chapter 2: Package contents ....................................................................................................... 5
Chapter 3: Hardware requirements................................................................................................ 7
Chapter 4: Identifying Parts and Features .................................................................................... 8
Chapter 5: Important Information................................................................................................ 12
Chapter 6: Quick Setup of Hardware ........................................................................................... 13
Chapter 7: Setup of External Monitors......................................................................................... 18
Updating the graphics drivers for your computer......................................................................................................18
Configuring your Monitors............................................................................................................................................... 18
Display bandwidth.............................................................................................................................................................. 19
Display Resolution Table................................................................................................................................................... 19
Chapter 8: Removing the USB Type-C cable module ....................................................................21
Chapter 9: Technical specifications.............................................................................................25
LED Status Indicators..................................................................................................................................................25
Power Adapter LED................................................................................................................................................. 25
Docking Status Indicator...................................................................................................................................... 25
Docking specifications..................................................................................................................................................... 25
Input/Output (I/O) Connectors.............................................................................................................................. 26
Dell ExpressCharge and ExpressCharge boost overview........................................................................................ 27
Chapter 10: Dell docking station firmware update .......................................................................28
Chapter 11: Frequently asked questions....................................................................................... 31
Chapter 12: Troubleshooting the Dell Performance Docking Station WD19DCS ........................... 33
Symptoms and solutions..................................................................................................................................................33
Chapter 13: Getting help............................................................................................................. 36
Contacting Dell.................................................................................................................................................................. 36
Contents 3
Introduction
The Dell Performance Docking Station WD19DCS is a device that links all your electronic devices to your system using a
dual USB Type-C cable interface. Connecting the system to the docking station allows you to access all peripherals (mouse,
keyboard, stereo speakers, external hard drive, and large-screen displays) without having to plug each one into the system.
CAUTION: Update your system’s BIOS, graphic drivers and the Dell Performance Docking Station WD19DCS
drivers to the latest versions available at www.dell.com/support BEFORE using the docking station. Older BIOS
versions and drivers could result your system not recognizing the docking station or not functioning optimally.
Always check if any recommended firmware is available for your docking station at www.dell.com/support.
1
4 Introduction
Package contents
Your docking station ships with the components shown below. Ensure that you have received all the components and contact
Dell (see your invoice for contact information) if something is missing.
Table 1. Package contents
Contents Specifications
1. Docking station
with USB Type-C
cable
2. Power adapter
3. Power cord
2
Quick Setup Guide
(QSG)
Package contents 5
Table 1. Package contents (continued)
Contents Specifications
Safety, Environmental,
and Regulatory
Information
6 Package contents
Hardware requirements
Before using the docking station, ensure that your system has a DisplayPort over dual USB Type-C designed to support the
docking station.
NOTE: Dell Docking stations are supported with select Dell systems. See the Dell Commercial Docking Compatibility Guide
for the list of supported systems and recommended docking.
3
Hardware requirements 7
4
Identifying Parts and Features
Figure 1. Top view
1.
NOTE:
Station WD19DCS to supported Dell systems, the dock button works like your system's power button and you can use it to
power on/sleep/force shutdown the system.
NOTE: The dock button is not functional when connected to unsupported Dell systems or non-Dell systems.
8 Identifying Parts and Features
Sleep/Wake up/Power button
The dock button is designed to replicate your system's power button. If you connect the Dell Performance Docking
Figure 2. Front view
1. USB 3.1 Gen1/Gen2 Type-C port
2. USB 3.1 Gen1 port with PowerShare
Figure 3. Left view
1. Wedge-shaped lock slot
2. Kensington lock slot
Identifying Parts and Features
9
Figure 4. Back view
1. DisplayPort 1.4 (2)
2. HDMI2.0 port
3. USB 3.1 Gen1/Gen2 Type-C port with DisplayPort 1.4
4. USB 3.1 Gen1 port (2)
5.
6.
10
Network connector (RJ-45)
Power connector
Identifying Parts and Features
Figure 5. Bottom view
1. Service tag label
Identifying Parts and Features
11
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