Dell UltraSharp U3219Q operation manual
Dell UltraSharp U3219Q Monitor
User’s Guide
Model: U3219Q
Regulatory model: U3219Qb
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
2018 - 09
Rev. A00
Contents
About your monitor. . . . . . . . . . . . . . . . . . . . . . . . . . 6
Package contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Identifying parts and controls . . . . . . . . . . . . . . . . . . . . . . 9
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Back view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Side view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Bottom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Monitor specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Resolution specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Supported video modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Preset display modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Environmental characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Power management modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Pin assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Plug and play capability . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Universal Serial Bus (USB) interface . . . . . . . . . . . . . . . . 22
USB 3.0 upstream connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 USB 3.0 downstream connector. . . . . . . . . . . . . . . . . . . . . . . . . . 23 USB Type-C connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 USB ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
LCD monitor quality and pixel policy . . . . . . . . . . . . . . . . 25 Maintenance guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Cleaning your monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
│ 3
Setting up the monitor . . . . . . . . . . . . . . . . . . . . . . 26
Attaching the stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Connecting your monitor . . . . . . . . . . . . . . . . . . . . . . . . . 29
Connecting the DisplayPort (DisplayPort to DisplayPort) cable. . 29 Connecting the HDMI cable (optional) . . . . . . . . . . . . . . . . . . . . . 30 Connecting the USB Type-C cable . . . . . . . . . . . . . . . . . . . . . . . . 31 Connecting the USB 3.0 cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Organizing your cables. . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Removing the monitor stand . . . . . . . . . . . . . . . . . . . . . . 33 VESA wall mounting (optional) . . . . . . . . . . . . . . . . . . . . 34
Operating the monitor . . . . . . . . . . . . . . . . . . . . . . 35
Power on the monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Using the front-panel controls. . . . . . . . . . . . . . . . . . . . . 35
Front-panel button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using the On-Screen Display (OSD) menu . . . . . . . . . . . 37
Accessing the menu system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 OSD warning message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Setting the maximum resolution . . . . . . . . . . . . . . . . . . . 54 Using the tilt, swivel, and vertical extension . . . . . . . . . . 56
Tilt, swivel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Vertical extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Rotating the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Rotate clockwise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Rotate counterclockwise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Adjusting the rotation display settings of your system . . 59
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Self-test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Built-in diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Common problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
4 │
Product specific problems . . . . . . . . . . . . . . . . . . . . . . . . 66 Universal Serial Bus (USB) specific problems . . . . . . . . . 67
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
FCC notices (U.S. only) and other regulatory
information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
│5
About your monitor
Package contents
Your monitor ships with the components shown in the table below. If any component is missing, contact Dell technical support. For more information, see
Contact Dell.
NOTE: Some items may be optional and may not ship with your monitor. Some features may not be available in certain countries.
NOTE: If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
Monitor
Stand riser
Stand base
6 │ About your monitor
Power cable (varies by country)
DisplayPort cable
USB Type-C cable (USB 3.1 Gen 2)
USB 3.0 upstream cable (enables the USB ports on the monitor)
•Quick Setup Guide
•Factory calibration report
•Safety, Environmental, and Regulatory Information
About your monitor │ 7
Product features
The Dell U3219Q monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include:
•80 cm (31.5-inch) viewable area (measured diagonally).
3840 x 2160 (16:9) resolution, plus full-screen support for lower resolutions.
•Wide viewing angle to allow viewing from a sitting or standing position.
•Color gamut of 99% sRGB, 95% DCI-P3, and 99% REC-709 with an average Delta E < 2.0.
•Digital connectivity with DisplayPort, USB Type-C and HDMI.
•Single USB Type-C to supply power (PD 90 W) to a compatible notebook while receiving video & data signal.
•Tilt, swivel, height, and rotate adjustment capabilities.
•Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier setup with an elegant viewing experience.
•Removable stand and Video Electronics Standards Association (VESA™) 100 mm mounting holes for flexible mounting solutions.
•Equipped with 2 USB upstream ports (USB Type-B and USB Type-C) and 4 USB downstream ports.
•Plug and play capability if supported by your system.
•On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
•Security lock slot.
•Stand lock.
•0.5 W standby power when in sleep mode.
•Supports Picture by Picture (PBP) and Picture in Picture (PIP) Select mode.
•Optimize eye comfort with a flicker-free screen.
WARNING: The possible long-term effects of blue light emission from the monitor may cause damage to the eyes, including eye fatigue, digital eye strain, and so on. ComfortView feature is designed to reduce the amount of blue light emitted from the monitor to optimize eye comfort.
8 │ About your monitor
Identifying parts and controls
Front view
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Front panel controls |
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Label |
Description |
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1 |
Function buttons (For more information, see Operating the monitor) |
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2 |
Power On/Off button (with LED indicator) |
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About your monitor │ 9
Back view
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Back view with monitor stand |
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Label |
Description |
Use |
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1 |
VESA mounting holes (100 mm |
Wall mount monitor using VESA- |
|
x 100 mm - behind attached |
compatible wall mount kit (100 mm x |
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VESA Cover) |
100 mm). |
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2 |
Regulatory label |
Lists the regulatory approvals. |
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3 |
Stand release button |
Releases stand from the monitor. |
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4 |
Security lock slot |
Secures monitor with security lock |
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(security lock not included). |
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5 |
Barcode, serial number, and |
Refer to this label if you need to |
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Service Tag label |
contact Dell for technical support. |
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6 |
Cable-management slot |
Use to organize cables by inserting |
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them through the slot. |
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10 │ About your monitor
Side view
Label |
Description |
Use |
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|
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1 |
USB downstream port |
Connect your USB device.* |
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NOTE: To use this port, you must |
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connect the USB cable (shipped with |
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your monitor) to the USB-upstream |
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port on the monitor and to your |
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computer. |
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2 |
USB downstream port with |
Connect to charge your device. |
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Power Charging |
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* To avoid signal interference, when a wireless USB device has been connected to a USB downstream port, it is NOT recommended to connect any other USB devices to the adjacent port(s).
About your monitor │ 11
Bottom view
Bottom view without monitor stand
Label |
Description |
Use |
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|
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1 |
Power connector |
Connect the power cable (shipped with |
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your monitor). |
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2 |
Stand lock feature |
To lock the stand to the monitor using a |
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M3 x 6 mm screw (screw not included). |
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3 |
HDMI port |
Connect your computer with HDMI cable. |
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4 |
DisplayPort |
Connect your computer with DisplayPort |
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cable (shipped with your monitor). |
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5 |
USB Type-C port |
Connect the USB Type-C cable that |
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came with your monitor to the computer |
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or mobile device. This port supports USB |
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Power Delivery, Data, and DisplayPort |
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video signal. |
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The USB 3.1 Type-C port offers the |
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fastest transfer rate and the alternate |
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mode with DP 1.4 supports a maximum |
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resolution of 3840 x 2160 at 60Hz, PD |
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20V/4.5A, PD 20V/3A, 15V/3A, 9V/3A, |
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5V/3A. |
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NOTE: USB Type-C is not supported on |
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versions of Windows prior to Windows 10. |
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6 |
Audio-Line out |
Connect your speakers.* |
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12 │ About your monitor
7 |
USB upstream port |
Connect the USB cable (shipped with |
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your monitor) to this port and your |
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computer to enable the USB ports on |
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your monitor. |
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8 |
USB downstream port |
Connect your USB device.** |
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NOTE: To use this port, you must |
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connect the USB cable (shipped with |
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your monitor) to the USB-upstream port |
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on the monitor and to your computer. |
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9 |
USB downstream port with |
Connect to charge your device. |
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Power Charging |
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* Headphone usage is not supported for the audio line out connector.
** To avoid signal interference, when a wireless USB device has been connected to a USB downstream port, it is NOT recommended to connect any other USB devices to the adjacent port(s).
Monitor specifications
Model |
U3219Q |
|
|
Screen type |
Active matrix - TFT LCD |
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Panel technology |
In-Plane Switching Technology |
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Aspect ratio |
16:9 |
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Viewable image |
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Diagonal |
800.1 mm (31.50 inches) |
Width (active area) |
697.3 mm (27.45 inches) |
Height (active area) |
392.2 mm (15.44 inches) |
Total area |
273505.9 mm2 (423.93 inch2) |
Pixel pitch |
0.182 mm x 0.182 mm |
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Pixel per inch (PPI) |
140 |
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Viewing angle |
178° (vertical) typical |
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178° (horizontal) typical |
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Luminance output |
400 cd/m² (typical) |
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Contrast ratio |
1300 to 1 (typical) |
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|
About your monitor │ 13
Faceplate coating |
Anti-Glare with 3H hardness |
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Backlight |
LED edgelight system |
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Response time |
8 ms (Normal) |
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5 ms (Fast) |
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Color depth |
1.07 billion colors |
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Color gamut |
99% sRGB, 95% DCI-P3, and 99% REC-709 |
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NOTE: At panel native only, under Custom Mode |
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preset. |
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Calibration accuracy |
Delta E < 2.0 (average) |
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Built-in devices |
• 1 x USB Type-C port |
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• 1 x USB 3.0 upstream port |
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• 4 x USB 3.0 downstream ports |
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Ports and connectors |
• 1 x DisplayPort version 1.4 (HDCP 2.2) |
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• 1 x HDMI port version 2.0 (HDCP 2.2) |
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• 1 x USB Type-C port (Alternate mode with DP 1.4, |
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Power Delivery, and USB 2.0)* |
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• 1 x USB 3.0 upstream port |
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• 2 x USB 3.0 downstream port |
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• 2 x USB with BC1.2 charging capability at 2A |
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(maximum) |
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Border width (edge of |
7.6 mm (Top/Left/Right) |
monitor to active area) |
14.7 mm (Bottom) |
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Adjustability |
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Height adjustable stand |
150 mm |
Tilt |
-5° to 21° |
Swivel |
-30° to 30° |
Pivot |
-90° to 90° |
|
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Dell Display Manager |
Yes |
compatibility |
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Security |
Security lock slot (cable lock sold separately) |
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* DP 1.4 and USB Type-C (Alternative mode with DP 1.4): HDR is supported, but HBR3 is not supported; DP 1.2 is supported.
14 │ About your monitor
Resolution specifications
Model |
U3219Q |
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Horizontal scan range |
10 kHz to 137 kHz (automatic) |
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Vertical scan range |
49 Hz to 86 Hz (automatic) |
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Maximum preset resolution |
3840 x 2160 at 60 Hz |
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Supported video modes |
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Model |
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U3219Q |
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Video display capabilities (HDMI |
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480i, 480p, 576i, 576p, 720p, 1080i, 1080p, |
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& DisplayPort & USB Type-C |
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QHD, UHD |
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alternate mode) |
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Preset display modes |
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Display mode |
Horizontal |
Vertical |
Pixel |
Sync |
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frequency |
frequency |
clock |
polarity |
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(kHz) |
(Hz) |
(MHz) |
(Horizontal |
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/Vertical) |
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VESA, 640 x 400 |
31.5 |
|
70.1 |
25.2 |
+/- |
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VESA, 640 x 480 |
31.5 |
|
59.9 |
25.2 |
-/- |
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VESA, 640 x 480 |
37.5 |
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75.0 |
31.5 |
-/- |
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VESA, 720 x 400 |
31.5 |
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70.1 |
28.3 |
-/+ |
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VESA, 800 x 600 |
37.9 |
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60.3 |
40.0 |
+/+ |
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VESA, 800 x 600 |
46.9 |
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75.0 |
49.5 |
+/+ |
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VESA, 1024 x 768 |
48.4 |
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60.0 |
65.0 |
-/- |
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VESA, 1024 x 768 |
60.0 |
|
75.0 |
78.8 |
+/+ |
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VESA, 1152 x 864 |
67.5 |
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75.0 |
108.0 |
+/+ |
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VESA, 1280 x 800-R |
49.3 |
|
59.9 |
71.0 |
+/+ |
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VESA, 1280 x 1024 |
64.0 |
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60.0 |
108.0 |
+/+ |
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VESA, 1280 x 1024 |
80.0 |
|
75.0 |
135.0 |
+/+ |
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About your monitor │ 15
VESA, 1600 x 1200 |
75.0 |
60.0 |
162.0 |
+/+ |
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VESA, 1920 x 1080 |
67.5 |
60.0 |
148.5 |
+/+ |
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VESA, 2048 x 1280-R |
78.9 |
59.9 |
174.3 |
+/+ |
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VESA, 2560 x 1440 |
88.8 |
60.0 |
241.5 |
+/- |
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VESA, 3840 x 2160-R* |
133.3 |
60.0 |
533.3 |
+/- |
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* Requires a graphics card that supports HDMI 2.0.
Electrical specifications
Model |
U3219Q |
|
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Video input signals |
HDMI 2.0*/DisplayPort 1.4**, 600 mV for each |
|
differential line, 100 ohm input impedance per |
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differential pair |
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AC input voltage/ |
100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 3 A |
frequency/current |
(typical) |
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Inrush current |
• 120 V: 40 A (Max.) at 0 °C (cold start) |
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• 240 V: 80 A (Max.) at 0 °C (cold start) |
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* Not supporting HDMI 2.0 optional specification, including HDMI Ethernet Channel (HEC), Audio Return Channel (ARC), standard for 3D format and resolutions, and standard for 4K digital cinema resolution.
** HDR is supported, but HBR3 is not supported; DP 1.2 is supported.
16 │ About your monitor
Physical characteristics
Model |
U3219Q |
|
|
Signal cable type |
• Digital: DisplayPort, 20 pins |
|
• Digital: HDMI, 19 pins (cable not included) |
|
• Universal Series Bus: Type-C, 24 pins |
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• Universal Serial Bus: USB, 9 pins |
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Dimensions (with stand) |
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|
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Height (extended) |
618.1 mm (24.33 inches) |
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Height (compressed) |
468.7 mm (18.45 inches) |
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Width |
712.5 mm (28.05 inches) |
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Depth |
220.0 mm (8.66 inches) |
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Dimensions (without stand) |
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Height |
414.5 mm (16.32 inches) |
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Width |
712.5 mm (28.05 inches) |
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Depth |
44.5 mm (1.75 inches) |
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Stand dimensions |
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Height (extended) |
482.7 mm (19.01 inches) |
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Height (compressed) |
437.6 mm (17.23 inches) |
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Width |
268.0 mm (10.55 inches) |
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Depth |
220.0 mm (8.66 inches) |
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Base |
268.0 mm x 220.0 mm |
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(10.55 inches x 8.66 inches) |
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Weight |
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|
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Weight with packaging |
13.3 kg (29.3 lb) |
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Weight with stand assembly and |
9.6 kg (21.1 lb) |
cables |
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Weight without stand assembly |
5.8 kg (12.8 lb) |
(For wall mount or VESA mount |
|
considerations - no cables) |
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Weight of stand assembly |
3.5 kg (7.7 lb) |
|
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Front frame gloss |
2-4 |
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About your monitor │ 17
Environmental characteristics
Model |
U3219Q |
|
|
Compliant standards
• ENERGY STAR certified monitor
• EPEAT Gold registered in the U.S. EPEAT registration varies by country. See
|
www.epeat.net for registration status by country |
||
• |
RoHS-compliant |
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• |
TCO certified displays |
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• BFR/PVC free monitor (excluding external cables) |
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• Arsenic-free glass and Mercury-free for the panel only |
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Temperature |
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Operating |
0 °C to 40 °C (32 °F to 104 °F) |
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Non-operating |
• Storage: -20 °C to 60 °C (-4 °F to 140 °F) |
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• Shipping: -20 °C to 60 °C (-4 °F to 140 °F) |
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Humidity |
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Operating |
10% to 80% (non-condensing) |
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Non-operating |
• Storage: 10% to 90% (non-condensing) |
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• Shipping: 10% to 90% (non-condensing) |
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Altitude |
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Operating |
5000 m (16404 ft) (maximum) |
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Non-operating |
12192 m (40000 ft) (maximum) |
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Thermal dissipation |
• |
784.76 BTU/hour (maximum) |
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• |
156.95 BTU/hour (typical) |
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|
Power management modes
If you have VESA's DPM™ compliance display card or software installed on your computer, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes to function. The following table shows the power consumption and signaling of this automatic power saving feature.
18 │ About your monitor
VESA |
Horizontal |
Vertical |
Video |
Power |
Power |
modes |
sync |
sync |
|
indicator |
consumption |
|
|
|
|
|
|
Normal |
Active |
Active |
Active |
White |
230 W |
operation |
|
|
|
|
(maximum)** |
|
|
|
|
|
46 W (typical) |
|
|
|
|
|
|
Active-off |
Inactive |
Inactive |
Blanked |
White |
Less than |
mode |
|
|
|
(blinking) |
0.5 W |
|
|
|
|
|
|
Switch off |
- |
- |
- |
Off |
Less than |
|
|
|
|
|
0.3 W |
|
|
|
|
|
|
Energy Star |
Power consumption |
|
|
Pon |
43.18 W |
ETEC |
135.70 kWh |
* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.
** Maximum power consumption with max luminance, and USB active.
This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied.
NOTE: This monitor is ENERGY STAR certified.
NOTE:
Pon: Power consumption of on mode as defined in Energy Star 7.0 version.
ETEC: Total energy consumption in kWh as defined in Energy Star 7.0 version.
About your monitor │ 19
Pin assignments
DisplayPort connector
Pin |
20-pin side of the |
number |
connected signal cable |
|
|
1 |
ML3 (n) |
|
|
2 |
GND |
|
|
3 |
ML3 (p) |
|
|
4 |
ML2 (n) |
|
|
5 |
GND |
|
|
6 |
ML2 (p) |
|
|
7 |
ML1 (n) |
|
|
8 |
GND |
|
|
9 |
ML1 (p) |
|
|
10 |
ML0 (n) |
|
|
11 |
GND |
|
|
12 |
ML0 (p) |
|
|
13 |
GND |
|
|
14 |
GND |
|
|
15 |
AUX (p) |
|
|
16 |
GND |
|
|
17 |
AUX (n) |
|
|
18 |
Hot Plug Detect |
|
|
19 |
Re-PWR |
|
|
20 |
+3.3 V DP_PWR |
|
|
20 │ About your monitor
HDMI connector
Pin |
19-pin side of the |
number |
connected signal cable |
|
|
1 |
TMDS DATA 2+ |
|
|
2 |
TMDS DATA 2 SHIELD |
|
|
3 |
TMDS DATA 2- |
|
|
4 |
TMDS DATA 1+ |
|
|
5 |
TMDS DATA 1 SHIELD |
|
|
6 |
TMDS DATA 1- |
|
|
7 |
TMDS DATA 0+ |
|
|
8 |
TMDS DATA 0 SHIELD |
|
|
9 |
TMDS DATA 0- |
|
|
10 |
TMDS CLOCK+ |
|
|
11 |
TMDS CLOCK SHIELD |
|
|
12 |
TMDS CLOCK- |
|
|
13 |
CEC |
|
|
14 |
Reserved (N.C. on device) |
|
|
15 |
DDC CLOCK (SCL) |
|
|
16 |
DDC DATA (SDA) |
|
|
17 |
DDC/CEC Ground |
|
|
18 |
+5V POWER |
|
|
19 |
HOT PLUG DETECT |
|
|
About your monitor │ 21
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