Dell U719F User Manual

Dell™ OptiPlex™ 360

Setup and Quick Reference Guide

This guide provides a features overview, specifications, and quick setup,

software, and troubleshooting information for your computer. For more

information about your operating system, devices, and technologies, see

the Dell Technology Guide at support.dell.com.

Models DCSM and DCNE

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

If you purchased a Dell™ n Series computer, any references in this document to Microsoft

Macrovision Product Notice

This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

____________________

Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, OptiPlex, and DellConnect are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc., and is used by Dell under license; Intel, Pentium, Core, and Celeron are registered trademarks of Intel Corporation in the U.S. and other countries; Microsoft, Windows, Windows Vista, and the Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Windows® operating systems are not applicable.

Models DCSM and DCNE

August 2008 P/N U719F Rev. A00

1 About Your Computer. . . . . . . . . . . . . . . . . 7

Mini Tower — Front View . . . . . . . . . . . . . . . . . 7

Mini Tower — Back View

Mini Tower — Back Panel Connectors

Desktop — Front View

Desktop — Back View

Desktop — Back Panel Connectors

. . . . . . . . . . . . . . . . . 8

. . . . . . . . . . 9

. . . . . . . . . . . . . . . . . . 10

. . . . . . . . . . . . . . . . . 11

. . . . . . . . . . . 12

2 Setting Up Your Computer . . . . . . . . . . . . 13

Quick Setup . . . . . . . . . . . . . . . . . . . . . . . 13

Installing Your Computer in an Enclosure

Connecting to the Internet

. . . . . . . . . . . . . . . . 20

Setting Up Your Internet Connection

Transferring Information to a New Computer

Microsoft System

Microsoft Windows

Windows Vista® Operating

. . . . . . . . . . . . . . . . . . . . . . . 21

XP . . . . . . . . . . . . . . 21

. . . . . . . . 18

. . . . . . . . 20

. . . . . . 21

Contents 3

3 Specifications — Mini Tower

Computer

. . . . . . . . . . . . . . . . . . . . . . . . . 25

4 Specifications — Desktop

Computer

. . . . . . . . . . . . . . . . . . . . . . . . . 31

5 Troubleshooting Tips

. . . . . . . . . . . . . . . 37

Using the Hardware Troubleshooter. . . . . . . . . . . 37

Tips

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Power Problems

Memory Problems

Lockups and Software Problems

Dell Technical Update Service

Dell Support Utility

Dell Diagnostics

. . . . . . . . . . . . . . . . . . 37

. . . . . . . . . . . . . . . . . 39

. . . . . . . . . . 39

. . . . . . . . . . . 41

. . . . . . . . . . . . . . . . . 41

. . . . . . . . . . . . . . . . . . . 41

6 Reinstalling Software . . . . . . . . . . . . . . 43

Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Identifying Drivers

Reinstalling Drivers and Utilities

Restoring Your Operating System

Using Microsoft

Using Dell Factory Image Restore

Using the Operating System Media

. . . . . . . . . . . . . . . . . 43

. . . . . . . . . . 43

. . . . . . . . . . . . 45

Windows® System Restore . . . 46

. . . . . . . . . 46

. . . . . . . . . 47

4 Contents

7 Finding Information . . . . . . . . . . . . . . . . . 49

8 Getting Help. . . . . . . . . . . . . . . . . . . . . . . 51

Obtaining Assistance . . . . . . . . . . . . . . . . . . 51

Technical Support and Customer Service

DellConnect™

Online Services

AutoTech Service

. . . . . . . . . . . . . . . . . . . . 52

. . . . . . . . . . . . . . . . . . . 52

. . . . . . . . . . . . . . . . . . 53

Automated Order-Status Service

. . . . . 52

. . . . . . . . . . 53

Problems With Your Order

Product Information

Returning Items for Warranty Repair or Credit

Before You Call

Contacting Dell

. . . . . . . . . . . . . . . . . . . . . 55

. . . . . . . . . . . . . . . . . . . . . 57

. . . . . . . . . . . . . . . . 53

. . . . . . . . . . . . . . . . . . . 54

. . . . . 54

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Contents 5

6 Contents

About Your Computer

Mini Tower — Front View

1 optical drive 2 optical-drive eject button

3 optical-drive bay filler panel 4 floppy drive

5 USB 2.0 connectors (2) 6 drive-activity light

7 power button, power light 8 headphone connector

9 microphone connector

About Your Computer 7

Mini Tower — Back View

1 cover-release latch, and cable

security slot

3 power cable connector 4 voltage selector switch

5 back-panel connectors 6 expansion-card slots (4)

7 power supply vent

8 About Your Computer

2 padlock ring

Mini Tower — Back Panel Connectors

1 parallel (printer) connector 2 link-integrity light

3 network adapter connector 4 network-activity light

5 line-out connector 6 line-in (microphone) connector

7 USB 2.0 connectors (6) 8 VGA video connector

9 serial connector

About Your Computer 9

Desktop — Front View

710 98

1 diagnostic lights 2 USB 2.0 connectors (2)

3 drive-activity lights 4 power button, power light

5 drive activity lights 6 headphone connector

7 microphone connector 8 optical-drive tray eject button

9 floppy-drive eject button 10 cover-release latch grip, and cable

security slot

11 padlock ring

10 About Your Computer

Desktop — Back View

1 64 532

1 expansion-card slots (3) 2 back-panel connectors

3 power connector 4 voltage selector switch

5 padlock ring 6 cover-release latch grip, and security

cable slot

About Your Computer 11

Desktop — Back Panel Connectors

1 parallel (printer) connector 2 network-activity light

3 network adapter connector 4 link-integrity light

5 line-out connector 6 line-in (microphone) connector

7 USB 2.0 connectors (6) 8 VGA video connector

9 serial connector

12 About Your Computer

Setting Up Your Computer

Quick Setup

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions that shipped with your computer.

NOTE: Some devices may not be included if you did not order them.

Connect the monitor using only one of the following cables:

• Dual monitor Y-adapter cable

• White DVI cable

• Blue VGA cable

Setting Up Your Computer 13

14 Setting Up Your Computer

Connect a USB device, such as a keyboard or mouse.

Setting Up Your Computer 15

Connect the network cable.

NOTICE: Ensure that you connect the network cable to the connector identified

with the icon shown in the following illustration.

Connect the modem.

NOTICE: Ensure that you connect the modem to the connector identified with the

icon shown in the following illustration.

16 Setting Up Your Computer

Connect the power cable(s).

Press the power buttons on the monitor and the computer.

Setting Up Your Computer 17

Connect to your network.

1 Internet service 2 cable or DSL modem

3 wireless router 4 desktop computer with network

adapter

5 desktop computer with USB wireless

adapter

6 USB wireless adapter

Installing Your Computer in an Enclosure

Installing your computer in an enclosure can restrict the airflow and affect your computer’s performance, possibly causing it to overheat. Follow the guidelines below when installing your computer in an enclosure.

CAUTION: Before installing your computer in an enclosure, read the safety

instructions that shipped with your computer.

NOTICE: The operating temperature specifications indicated in this document

reflects the maximum ambient operating temperature. The room ambient temperature needs to be a consideration when you install your computer in an enclosure. For example, if the ambient room temperature is at 25°C (77°F), depending on your computer’s specifications, you only have 5° to 10°C (9° to 18°F) temperature margin before you reach your computer’s maximum operating

18 Setting Up Your Computer

temperature. For details about your computer’s specifications, see "Specifications — Mini Tower Computer" on page 25 or "Specifications — Desktop Computer" on page 31.

• Leave a 10.2-cm (4-in) minimum clearance on all sides of the computer that have air vents to permit the airflow required for proper ventilation.

• If your enclosure has doors, the doors need to be of a type that allows at least a 30-percent airflow through the enclosure at the front and at the back.

NOTICE: Do not install your computer in an enclosure that does not allow airflow.

Restricting the airflow impacts your computer’s performance, possibly causing it to overheat.

• If your computer is installed in a corner on a desk or under a desk, leave at least 5.1-cm (2-in) clearance from the back of the computer to the wall to permit the airflow required for proper ventilation.

Setting Up Your Computer 19

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